S02 - RFQ 3677626Q0240 - FPLS SOW Attachment C - QASPv1.0.pdf
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- Solicitation number
- 36C77626Q0240
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This is a Quality Assurance and Surveillance Plan (QASP) for a Blanket Purchase Agreement (BPA) for Fire Protection and Life Safety (FPLS) Design Review and Statement of Conditions Services issued by the Veterans Health Administration (VHA), Healthcare Environment and Facilities Programs, under the Program Contracting Activity Central (PCAC). The document is dated February 20, 2026, and establishes minimum performance standards and quality metrics for third-party fire and life safety professional services delivered to VA Healthcare Systems across the United States and its territories.
The QASP establishes performance requirements for the Life Safety Agent (LsA) contractor across multiple service categories with defined Acceptable Quality Levels (AQLs). For professional conduct and general requirements, the LsA must maintain zero instances of contracting officer letters of concern, cure notices, or show cause letters; zero disciplinary actions from licensing authorities; and no more than one instance of late team member substitution notifications (beyond the required 15-day advance notice). For design review deliverables, the contractor must achieve 98% compliance rates on completeness of reviews covering all FPLS elements, accuracy of code references with proper edition dates, grammatical correctness and formatting, and on-time submission. For statement of conditions task orders, the LsA must achieve 98% compliance on site inspection completeness, drawing updates incorporating all FPLS elements per Joint Commission and VA requirements, building information document accuracy, code compliance, and deliverable quality. Additional requirements mandate 100% compliance with VHA infection control protocols during site visits and inspection procedures include 100% review by task order Contracting Officer's Representatives and random sampling by BPA Contracting Officer's Representatives. The plan details quality assurance procedures, defect responsibility determinations, and dispute resolution mechanisms across BPA and task order contracting structures.
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Veterans Health Administration Healthcare Environment and Facilities Programs Version 1.0 810 Vermont Ave NW Feb 20, 2026 Washington, 20420
Blanket Purchase Agreement
Fire Protection and Life Safety Design Review and Statement of Conditions Services
Professional Services
Quality Assurance and Surveillance Plan
1. GENERAL INTENT: The Veterans Health Administration Healthcare Environment and Facilities Programs of the U.S. Department of Veterans Affairs (VA) and Program Contracting Activity Central (PCAC) (herein referred to as “the Government”) intends to procure professional and technical services to provide third-party fire and life safety professional services for VA Healthcare Systems across the United States and its territories. This document serves as the means by which the Government will ensure the services provided meet minimum performance standards to ensure its adopted fire and life safety codes and standards are adhered to in the design, construction and operation of its facilities as well as other provisions of the blanket purchase agreement (BPA) are met.
2. PERFORMANCE REQUIREMENTS SUMMARY (PRS): The following PRS shall be used to determine the acceptability of the work performed by the Life Safety Agent (LsA) on this Fire Protection and Life Safety (FPLS) BPA:
(space deliberately left blank)
Performance Objective and
SOW Reference Performance
Standard Acceptable
Quality Level
(AQL)
Method of Inspection
The LsA shall collaborate professionally and effectively with all project and task order stakeholders
BPA SOW
Paragraph, 6
All LsA staff communications and conduct in meetings are professional and do not exclude any VA identified stakeholders
Zero (0) contracting officer issued letters of concern, cure notices, or show cause letters during any task order’s period of performance
Notification by a task order’s Contracting Officer to the BPA’s Contracting Officer
The LsA shall not be disciplined by their firm’s licensing authority during the term of the BPA contract
BPA SOW,
Paragraph 7
No disciplinary actions issued by the firm’s licensing authority;
disciplinary actions include public reprimands, no fine/no prosecution settlements, settlements with fines, suspensions, revocations, and prosecution
Zero (0) disciplinary actions issued by the firm’s licensing authority
Periodic monitoring by the BPA’s Contracting Officer and/or BPA’s Contracting Officer’s Representative
The LsA shall notify the Contracting Officer no later than 15 days before substitution of a required team member (both who are W-2 employees)
BPA SOW,
Paragraph 8
The LsA notifies the Contracting Officer (both BPA and task order) in writing of team member substitutions within 15 days of the change in personnel
No more than one
(1) instance of reporting within the 15-day window during the term of the BPA contract
Periodic monitoring of LsA staff working on task orders the BPA’s Contracting Officer
Objective and
SOW Reference
Performance Standard
Acceptable Quality Level
(AQL)
Method of Inspection
The LsA work on design review task orders includes (as appropriate to the design phase submission) review of all FPLS elements
Design Review Task Order SOW, Paragraph 2
Design review reports are complete without omission of comments on elements with design errors
98% of all review reports during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
The LsA design review comments include accurate references to the design document page and applicable the design code/standard/policy criteria
Design Review Task Order SOW, Paragraphs 3 and 4
Design review comments include the applicable code/standard/policy reference (with edition date) and if the comment is mandatory or advisory
98% of all review reports during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
The LsA design review comments cite the correct design code/standard/policy criteria as well as the correct edition of the design criteria
Design Review Task Order SOW, Paragraphs 3 and 4
Design review comments include the applicable code/standard/policy reference (with edition date) and if the comment is mandatory or advisory
98% of all review reports during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
Objective and
SOW Reference
Performance Standard
Acceptable Quality Level
(AQL)
Method of Inspection
The LsA design review deliverables are grammatically correct, without spelling errors and properly formatted
Design Review Task Order SOW, Paragraph 6
Design review reports and all other deliverables are grammatically correct, without spelling errors and properly formatted
98% of all deliverables during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
The LsA design review deliverables are submitted within the applicable phase’s period of performance specified in the task order
Design Review Task Order SOW, Paragraphs 6 and 7
Design review reports and all other deliverables are submitted to VA within the specified time (unless modified by the Contracting Officer)
98% of all deliverables during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Periodic monitoring by BPA’s Contracting Officer’s Representative
The LsA site visit work on statement of conditions task orders includes inspection of all FPLS elements and findings accurately reported with required code references, locations and photos
Statement of Conditions Task Order SOW, Paragraph 2.a.
Site visit inspection reports are complete without omission of FPLS issues
98% of all inspection reports during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting
Objective and
SOW Reference
Performance Standard
Acceptable Quality Level
(AQL)
Method of Inspection
The LsA drawings update work on statement of conditions task orders includes all FPLS elements, tables and other required items
Statement of Conditions Task Order SOW, Paragraph 2.b.
Statement of condition drawings are fully compliant with Joint Commission and VA requirements
98% of all drawings during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
The LsA basic building information document work on statement of conditions task orders includes inspection of all Joint Commission required elements
Statement of Conditions Task Order SOW, Paragraph 2.c.
The basic building information update document is fully compliant with Joint Commission requirements
98% of all update documents during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
The LsA statement of condition drawings are fully compliant with design codes, standard and policy criteria
Statement of Conditions Task Order SOW, Paragraphs 3 and 4
Design review comments include the applicable code/standard/policy reference (with edition date) and if the comment is mandatory or advisory
98% of all review reports during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting
Objective and
SOW Reference
Performance Standard
Acceptable Quality Level
(AQL)
Method of Inspection
The LsA statement of conditions update task order deliverables are grammatically correct, without spelling errors and properly formatted
Statement of Conditions Task Order SOW, Paragraph 6
Reports, drawings, update documents and all other deliverables are grammatically correct, without spelling errors and properly formatted
98% of all deliverables during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Random sampling by BPA’s Contracting Officer’s Representative
The LsA statement of conditions deliverables are submitted within the applicable phase’s period of performance specified in the task order
Statement of Conditions Task Order SOW, Paragraphs 6 and 7
All deliverables are submitted to VA within the specified time (unless modified by the Contracting Officer)
98% of all deliverables during the term of the BPA contract
100% inspection by the task order’s Contracting Officer’s Representative
Periodic monitoring by BPA’s Contracting Officer’s Representative
The LsA site visit work fully complies with VHA infection control protocols
Statement of Conditions Task Order SOW, Paragraph 10
All LsA staff performing site visit inspections follow infection control protocols as required for the space’s precaution level
Zero (0) contracting officer issued letters of concern, cure notices, or show cause letters during any task order’s period of performance
Notification by a task order’s Contracting Officer to the BPA’s Contracting Officer
3. QUALITY ASSURANCE SAMPLING PROCEDURES: Determinations of LsA performance will be sampled differently depending on the VA employee performing the quality assurance check.
a. BPA Contracting Officer (CO): The BPA CO will determine the frequency of any random or periodic quality sample inspections by BPA Contracting Officer’s Representative. The BPA CO will also work directly with the task order COs regarding any zero-defect quality metrics that are not being met that result in formal contract performance correspondence.
b. BPA Contracting Officer’s Representative (COR): The BPA COR will either request random samples of deliverables from the LsA (through the BPA CO) or from a task order COR. The report detailing adherence to, or deficiencies with the sample documents will be prepared by the BPA COR and shared with the BPA CO. If corrective actions are required, the BPA CO will direct the LsA to take such actions and the BPA COR will coordinate with the task order COR to minimize issues that may arise from the quality defect(s).
c. Task Order CO: The Task Order CO will work directly with the task order COR quality defects that require formal contract performance correspondence to document and/or correct.
d. Task Order COR: The Task Order COR will review 100% of all submittal deliverables from the LsA and determine their compliance with the SOW.
Routine submittal review comments for the LsA to address as required by the SOW are not considered quality defects unless unresolved by the final submittal.
If defects remain at the point of final submittal, the Task Order COR will prepare a report detailing the deficiencies with the deliverables and share it with the Task Order CO. The Task Order CO will direct the LsA to take corrective actions and will notify the BPA CO of the quality defect(s).
4. QUALITY DEFECT RESPONSIBILITY DETERMINATIONS: Determinations of quality defect responsibility will be the responsibility of the COs involved in reviewing defect reports. Both the LsA and the COR involved will outline their opinion on the cause of and which party(ies) were responsible for CO consideration. Specifically for each COR:
a. BPA COR: The nature of defects identified on deliverables either periodically or randomly inspected will generally be found after the Task Order COR has completed their work. Opinions on which party (LsA or Task Order COR) is responsible for the defect will depend on mitigating factors identified by the BPA COR as they investigate the root cause of the defect. In cases where the VA Task Order COR is determined to be solely responsible for the defect, the LsA may be requested to address and correct the defect to resolve a FPLS issue.
Such requests may result in a change order to the task order (if the contract is still active).
b. Task Order COR: Quality defects unresolved by the final submittal that in the opinion of Task Order COR are the responsibility of the LsA shall be noted in the report to the Task Order CO. The LsA will prepare their assessment of the defect and opinion on which party is responsible for the Task Order CO’s consideration. In cases where the VA Task Order COR is determined to be solely responsible for the defect, the LsA may be requested to address and correct the defect to resolve a FPLS issue. Such requests may result in a change order to the task order.
5. QUALITY DEFECT RESPONSIBILITY DISPUTES: LsA disputes over an assignment of defect responsibility shall be resolved in accordance with the clauses of the BPA contract.
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