S02_Past Performance Questionnaire.docx
DOCX document 34 KB Posted
- Solicitation number
- 36C10F26R0025
About this file
This document is a Past Performance Questionnaire for the VACO Turnstiles Project (Solicitation No. 36C10F26R0025) issued by the Department of Veterans Affairs Office of Construction and Facilities Management. The solicitation requires a contractor to install security turnstiles at the Vermont Avenue NW and I Street lobbies, with specific requirements to ensure compatibility with existing VA HSPD-12 software and compliance with life safety and building codes.
The questionnaire is designed to evaluate a contractor's past performance across multiple dimensions, including overall quality, delivery performance, service quality, problem resolution, and personnel effectiveness. The form allows previous clients to rate the contractor on a scale of 1-5 and provides space for detailed remarks. Key sections include inquiries about contract terminations, performance issues, likelihood of future contract awards, and specific details about the previous contract's value, period of performance, and services provided. The completed questionnaire is to be sent directly to Jason Hardy, the Contracting Officer, at jason.hardy@va.gov.
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Text version
Request for Proposal (RFP) No.: 36C10F26R0025
Title: VACO Turnstiles Project TO: Jason Hardy, Contracting Officer AGENCY: VA, CFM EMAIL: jason.hardy@va.gov
INFORMATION REQUEST: PAST PERFORMANCE
Send completed questionnaires to jason.hardy@va.gov.
NOTE TO OFFERORS: If the Questionnaire is provided for subcontractor’s reference, the offeror’s name below must include both the prime and subcontractor names (e.g., contractor X, who is a subcontractor to offeror Y for this solicitation).
Contractor’s Name:
Name of Person Completing the Evaluation:
Telephone: E-mail:
Title:
Company/Organization:
Please rate the contractor in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.
| N/A: | Not Applicable |
| 1: | Performance clearly below the contract performance standard or requirement |
| 2: | Performance occasionally does not meet minimum contract performance standard or requirement |
| 3: | Performance that meets the minimum contract performance standard or requirement |
| 4: | Performance that meets and occasionally exceeds the contract performance standard or requirement |
| 5: | Performance that almost always exceeds the contract performance standard or requirement |
| 1. Overall quality/satisfaction |
| N/A |
Overall satisfaction with the Contractor’s performance.
REMARKS:
| 2. Delivery performance |
| N/A |
| 5 |
| |_| |
Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.
| 3. Satisfaction with the quality of service delivered |
| N/A |
Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.
| 4. Satisfaction with problem resolution |
| N/A |
This includes the contractor’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions.
| 5. Satisfaction with the quality of contractor personnel |
| N/A |
Rate the quality of the contractor’s staff in executing the project work scope.
6. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years?
|_| Yes No
If Yes, please explain.
7. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions?
|_| Yes No
If Yes, please explain.
8. Based on the contractor’s overall performance, would you award them another contract?
Yes |_| No
Please explain. Have used them numerous times and will continue to utilize.
9. Have you discussed any adverse past performance problems with the Contractor and given them an opportunity to comment?
|_| Yes No
Please explain.
10. Do you file past performance information in a database that the Contracting Officer may search?
|_| Yes No
Please explain.
11. If the contract had options, were those options exercised?
|_| Yes No
Please explain.
12. What was the contract period of performance (i.e., when were services provided)?
13. What was the dollar value of the contract performed by the contractor?
14. Provide a brief description of the services provided by the contractor for this contract.
Please attach any past performance database reports or other material you deem appropriate to a full understanding of the Contractor’s past performance by the evaluator. Please provide information on any adverse performance by the contractor and the corrective actions taken.
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