STATEMENT OF WORK

RAISE/LOWER, REALIGN, RESET, BACKFILL, AND CLEAN UPRIGHT GRANITE

HEADSTONES

HOUSTON NATIONAL CEMETERY

10410 Veterans Memorial Dr.

Houston, Texas 77038

A. SCOPE:

The Contractor shall furnish all labor, material, equipment, and supervision necessary or incidental to remove, raise, realign, reset, and clean 700 upright granite headstones in the following sections at Houston National Cemetery in accordance with specifications, drawings, and per applicable standards and requirements:

• S1 – 303 Headstones

• U – 81 Headstones

• U1 – 105 Headstones

• U2- 138 Headstones

• X - 73 Headstones

B. SUMMARY OF WORK:

i. The Contractor shall raise/lower, realign, reset, backfill, and clean upright headstones at the Cemetery in a manner that will meet or exceed the requirements to present a clean, neat, professional, and aesthetic headstone appearance and in accordance with Contract Specifications. Services include, but are not limited to work consisting of extracting, resetting, surveying, aligning, backfilling, compacting, and cleaning of upright headstones, as well as inventorying and ensuring accurate placement on each gravesite.

ii. The Contractor shall restore cemetery features disturbed or removed as a result of performing new work, as well as, repair, replace, or reinstall any damaged cemetery property, such that at the end of the day the condition is as good as before commencement of work. Scheduling of services shall be coordinated with the Contracting Officer’s Representative (COR) to avoid disruption of ongoing cemetery operations.

C. PHASING AND WORK SEQUENCING

i. Contract work shall be accomplished in a sequential manner, with the realignment work limited to no more than three (3) rows of headstones at any given time in order to minimize overall disruption to the cemetery. Work cannot begin in subsequent burial rows until such time that work has been completed in prior burial rows. Submit proposed project work schedule sequence for COR review and approval prior to start of project. (See Section C, “GENERAL CONDITIONS”, N. SUBMITTALS, “Work plan/Staffing plan”.)

CLEAN UPRIGHT GRANITE HEADSTONES

ii. Cleaning of the headstones shall begin after all other work has been accepted and completed.

D. PERIOD OF PERFORMANCE: The Period of Performance is 120 calendar days from Notice to Proceed (NTP).

E. WORK HOURS: Work may be performed between the hours of 7:30 a.m. to 4:30 p.m. local time, Monday through Friday during normal Federal workdays except observed Federal Holidays or unless otherwise directed by the COR. When situations prohibit work completion during the normal work week, (such as weather-related or contractor-caused delays), then the Contractor may request in writing to the COR at least 5 workdays in advance to work on weekends, as needed, in order to meet the requirements of performance within the period specified. The Government will not compensate the Contractor for any alternate work schedules needed for the Contractor to complete all contract work within the specified period of performance. All activities must be coordinated with cemetery operations to avoid conflicts with funerals and ceremonies.

F. PROJECT REQUIREMENTS:

i. The Contractor shall be responsible for full execution of the scope of work described herein.

ii. In accordance with the contract requirements, the Contractor shall be responsible for:

1) Upright Headstone Setting, Raising and Realignment in accordance with the contract requirements – 700 headstones

a) All headstones will be set at 25 inches above finish grade (to include the installed sod pad).

2) Cleaning Upright Headstones – 700 headstones

iii. The Contractor shall be responsible for:

1) Layout of the work and for all measurements in connection with the layout;

2) Locating and utilizing existing burial section grid monumentation for all headstone row layout work;

3) Executing the work to the lines and grades needed to accomplish the work and to ensure that headstones are correctly and accurately located on their associated gravesites;

4) Cleanup within the project area(s);

5) Maintaining a safe presentable working environment for Contractor, cemetery staff, and the general public;

6) Preventing any disruption to the cemetery operations, including funerals, visitor privacy, internal traffic, and utilities;

7) Preserving the environment;

8) Preserving existing cemetery features (lawns, paving, roads, stones, and markers);

9) Restoring cemetery features disturbed or removed as a result of performing new work;

10) Timely submission of required reports and documentation.

G. SPECIFIC REQUIREMENTS FOR RAISE AND REALIGNMENT PROJECTS: To ensure the accuracy of upright headstone placement during raise and realignment (R&R) activities, the following procedures shall be followed by the Contractor, cemetery personnel, and COR before the Raise and Realignment (R&R) process begins:

i. The Continental District (NCA-CD) office will provide each Cemetery with the correct Gravesite Layout Map(s) prior to beginning the R&R project. The COR shall conduct an initial gravesite verification survey prior to the R&R of any headstone in the Cemetery.

The COR will obtain a copy of the Burial Register Report from the Burial Operation Support System (BOSS) and current gravesite layout map(s) obtained from the NCA-CD for the verification survey. The Burial Register Report and gravesite layout map(s) will be used to verify the section, row, grave number, first and last name of each decedent and the condition of the headstone included in the Scope of Work. All inconsistencies will be researched, discussed, and resolved with the NCA-CD Executive Director prior to the R&R of any headstone. Upon completion of the verification survey and corrective actions as necessary, the COR shall certify the survey by signing the Headstone Raise & Realign Verification Survey sheet (see Attachment 4). A copy of the signed Headstone Raise & Realign Verification Survey sheet shall be forwarded to the Contracting Officer (CO) which will be incorporated into the contract files and provided to the Contractor prior to R&R; a copy of the survey will be maintained by the Cemetery. Additional copies of the survey will be retained by the COR for the official contract files. The CO will give the approval to begin R&R process.

ii. The Contractor shall complete and submit DAILY, prior to the completion of each workday during which R&R activities take place, a Daily Headstone Raise & Realign Verification Survey for all headstones and markers raised & realigned (see Attachment 5). The COR will verify the accuracy of the placement of headstones on the correct gravesite using the same Burial Register Report and gravesite layout map(s) that were used for the initial headstone verification survey. DAILY, the COR will inform the Contractor Supervisor of all identified inconsistencies and ensure corrective actions are completed that day. The Daily Headstone Raise & Realign Verification Survey will be maintained by the COR for certifying payments for completed work, tracking project progress and other administrative needs.

iii. When site conditions are restrictive and it is not possible to safely operate equipment while keeping the headstones on the gravesite, the Contractor shall prepare these sites by hand.

At no time may headstones be removed from the gravesites. Motorized equipment shall not be operated within 6 inches of any headstones.

iv. The Contractor is responsible to protect headstones during the raise and realignment process from damage or being discolored from contact with dirt, soil or other contaminants.

v. Headstones shall not be physically removed from the gravesite during the raise and realignment.

H. LAYOUT OF WORK:

i. The Contractor shall lay out the work and shall be responsible for all measurements in connection with the layout. Where burial section grid monumentation exists, it shall be utilized for all headstone row layout work, and contractor shall coordinate all associated field layout dimensions with COR prior to start of work. The Contractor shall furnish all stakes, templates, platforms, equipment, tools, materials, and labor required to layout any part of the work. The Contractor shall execute the work to the lines and grades needed to accomplish the work and to ensure that headstones are correctly and accurately located on their associated gravesites. The Contractor shall maintain and preserve all temporary and permanent stakes and other marks until authorized by the COR to remove them. If such marks are destroyed by the Contractor or through Contractor's negligence before their removal is authorized, the Contracting Officer may direct the Contractor to reinstall or replace them at the Contractor’s expense.

ii. A registered professional land surveyor or registered civil engineer whose services are retained and paid for by the Contractor shall be used for layout control of work and to restore any grave section corner monuments that may be disturbed as a result of the Contractor’s performance of the contract work. (See Section C, “GENERAL CONDITIONS”, N. SUBMITTALS, “Surveyor’s license”)

I. STANDARDS OF EMPLOYEE CONDUCT:

Contractor personnel shall be required to adhere to the following standards of dress and conduct, as briefly mentioned here, while performing work in the National Cemetery. These standards and regulations are enforceable under Title 38, U.S.C., Part I, Chapter 9, Section 5901. The Contractor shall be responsible to ensure that Contractor employees coming to the work site will receive complete information on safety, environmental protection, and fire safety; project work schedule, rules pertaining to employee requirements and conduct, general parameter job related issues;

disaster procedures; and all technical requirements and work procedures of the contract.

i. Clothing shall be presentable and suitable to the work while maintaining proper appearance and decorum indicative for a National Shrine. Uniform shirts and hats are preferred.

Clothing shall be clean and cleanliness and personal hygiene are imperative. Tank tops as outer garments are prohibited. Protective/safety clothing and shoes shall meet or exceed OSHA and state requirements.

ii. Behavior and language must be appropriate, reverent, and respectful at all times.

iii. Eating and drinking (except water) is prohibited in the work areas and within sight of a committal shelter during a service.

iv. Use of intoxicating beverages, any tobacco products, and illegal drugs on the Cemetery premises is strictly prohibited.

v. Contractor personnel shall not lean, sit, or stand on or against headstones or monuments.

Nor can they drive over them. Contractor personnel should use tools approved by the COR, such as shovels, pry bars or pinch bars to lift headstones out of the ground; pickaxes are not an acceptable tool.

vi. No tools, equipment or other items will be placed or leaned on headstones or monuments.

vii. Employee Identification: The Contractor's employees shall wear visible identification at all times while on the premises of the Cemetery.

viii. The Contractor shall discuss the guidance in this paragraph and in Attachment 7 with their employees and all subcontractors. Any doubts as to proper procedures shall be brought to the attention of the COR, Cemetery Director, and/or CO for guidance or resolution. The Contractor’s on-site superintendent shall sign a Statement of Compliance (Attachment 6); the Contractor shall deliver the signed statement to the COR before work may begin.

J. EMPLOYEE REQUIREMENTS

i. The Contractor shall be responsible to ensure Contractor employees providing work on this contract are fully trained and completely competent to perform the required work.

ii. Labor Force and Equipment: The Contractor shall be aware of the intensive labor and equipment requirements needed to meet contract specifications. Contractor shall be responsible to provide all labor and equipment as necessary to meet deadlines. The Contractor will provide all necessary resources to complete the efforts assigned under the scope of this contract.

iii. Contractor personnel are subject to rules of the Cemetery applicable to their conduct.

iv. Employee Listing: The Contractor shall maintain and provide the COR a current list of all employees on site including subcontractor personnel. The list shall include the employee’s name, job title, and driver’s license number.

K. PARKING AND VA REGULATIONS:

Contractor employees may park privately owned vehicles in the area designated for parking by the COR. It is the responsibility of the Contractor to ensure his employees park in the appropriate designated parking areas. The Cemetery will not validate or make reimbursement for parking violations of the Contractor’s employees under any conditions. Smoking is prohibited inside any buildings at the Cemetery. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation/summons answerable in the United States (Federal) District Court, or other appropriate jurisdiction/agency.

L. USE OF CEMETERY FACILITIES:

i. The Government shall not be responsible for any loss, damage, or theft of Contractor items.

Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of cemetery facilities used by Contractor's employees.

ii. The Government will not furnish a storage building at the Cemetery site for use by the Contractor to store supplies and equipment. However, the Government will provide an area designated for the Contractor’s use. The Contractor can establish facilities to include but not limited to office site, covered storage, portable toilet facilities etc. on or in the designated area after such facilities are approved by the COR and Contracting Officer. All utilities to this area are the responsibility of the Contractor. The Government will not be responsible for any damage to or loss of the Contractor's equipment and supplies stored on the Government's premises. The Contractor shall be responsible for maintaining fire extinguishers and other safety equipment.

iii. The Contractor will be responsible for safely storing any chemicals, pesticides, herbicides, cleaning solutions, etc. in accordance with manufacturers recommendations. An SDS (Safety Data Sheet) is required for all chemicals, pesticides, herbicides and cleaning solutions.

iv. Electricity and phone service will NOT be furnished by the Government for the Contractor’s work area.

M. INSPECTION AND CLEANING OF CEMETERY FACILITIES:

i. The Contractor shall perform daily worksite inspections. During these inspections the appearance of the Cemetery will be observed, and any deficiencies from the contract shall be noted. Deficiencies shall be corrected as soon as practicable. Items that need correcting outside the scope of the contract will be reported to the COR or his/her representative.

ii. The Contractor will be required to sign and submit inspection reports and work accomplished to the COR at the end of each week for concurrence and approval. The COR is located at Fort Sam Houston National Cemetery. The inspection forms will be provided to the Contractor. (See “Work Summary and Progress Report”, Attachment 2). (This is separate than the Daily Headstone Verification that the Cemetery accomplishes in Attachment 5 for accountability requirements).

N. INSTALLATION DURING CEMETERY FUNCTIONS: Contractor personnel shall not operate motorized equipment or conduct other commercial activities within the designated area during interment services. The COR will identify the designated area. The COR shall furnish the Contractor with a schedule of all interments and/or ceremonies no later than the close of business of the day prior to the scheduled interment, and a minimum of three (3) days before any ceremonial events.

O. CONTRACTOR RESPONSE TIMES: In the event of an unsafe condition discoverable by the Government and caused by the Contractor, the Contractor shall abide by the following response times:

i. During Normal Working Hours: The Contractor shall be prepared to shift workers and work areas as necessary to safeguard the cemetery and its visitors and restore the work area(s) to a safe condition. The Contractor shall respond to all normal working hours’ requests made by the COR within 30 minutes of the initial notification.

P. PERFORMANCE EVALUATION MEETING:

i. The issuance of a Contract Discrepancy Report (CDR), found at Attachment 3, may be cause for the scheduling of a meeting among the Contractor, Contracting Officer, and the

COR. A mutual effort will be made to resolve all problems identified. The Government will prepare written minutes of the meeting. The Contractor, Contracting Officer, and the COR will sign minutes of the meeting(s).

ii. Should the Contractor not concur with the minutes, they will so state their objections in writing to the Contracting Officer, within ten calendar days, and also explain the reasons for non-concurrence. The Contracting Officer will review and consider the reasons submitted for the Contractor's non-concurrence and make a decision to revise or uphold the comments as written. The Contracting Officer will notify the Contractor of the decision in writing within ten calendar days of submission of any objections.

Q. CONTRACTOR’S QUALITY CONTROL PLAN (QCP): The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified.

This QCP will be forwarded to the Contracting Officer after Award and prior to Notice to Proceed and may be revised as necessary during the life of the contract, with concurrence of the COR and Contracting Officer. The Contracting Officer will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary. The Contractor’s QCP shall include the following or have incorporated into during performance of contract, at a minimum:

i. An inspection plan covering all services required by this contract. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspections.

ii. On-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

iii. Incorporation of either active or established internal policy and procedures for updating equipment and procedures that may affect performance of contract.

iv. The methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable; and the organizational functions, intermediate supervisory responsibilities, and overall management responsibilities for ensuring total acceptable performance.

v. On-site records identifying the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

vi. A log to account for all requests for immediate service. The log shall indicate the date and time of services, and description of results and completion of these services.

vii. On-site records of any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

R. QUALITY ASSURANCE:

i. The COR will evaluate the Contractor’s performance. The COR will evaluate the Contractor’s performance through on-site inspections and receipt of complaints from cemetery personnel.

ii. The COR may inspect each task as completed or increase the number of quality assurance inspections if called for by repeated failures discovered during inspections or repeated customer complaints. Likewise, the COR may decrease the number of quality assurance inspections if performance dictates.

S. FAIR ACCEPTANCE: The work shall be deemed acceptable when the Contractor clearly provides evidence compliance, without exception, in meeting contract requirements. The Government has the right to either reject or to require correction when the work is not in conformity with contract requirements. Acceptance (in part or whole) shall be in writing.

i. Raise and Realign Headstones: Raised and realigned headstones (for the section the Contractor has been given the authorization to work) are acceptable when all the headstones are plumb; headstone heights are in line vertically, set at the proper height necessary to provide a smooth flowing transition between all headstones in all directions;

and all headstones are in a line laterally in both directions per the Specification Section 10 80 00. Only entire burial sections will be considered for acceptance.

ii. Clean Headstones: Headstones are acceptable when the headstones have been cleaned per Specification Section 04 01 00. Only entire burial sections will be considered for acceptance.

T. ACTIONS:

i. Normally, the COR will verbally advise or give a written inspection report to the Contractor of discrepancies the first time they occur and ask the Contractor to correct the problem. A notation will be made on the COR checklist of the date and the time the deficiency was discovered and the date and time the Contractor was notified.

ii. When the Contractor is not meeting the acceptable limits of satisfactory performance, a CDR will be issued to the Contractor at the discretion of the CO. The seriousness of the failures should govern whether to issue a CDR or as soon as the limits of satisfactory performance are exceeded.

U. WARRANTY: The Contractor is to warranty all work for a period of one (1) year after final acceptance by the Government. Workmanship that does not meet the specified requirements (including specified tolerance requirements) before the end of this warranty period is to be reworked, adjusted, and corrected by Contractor at no additional cost to the Government. Work performed under the warranty shall be corrected within ten (10) workdays from receipt of notification or as directed by the COR.

V. UNFORESEEN DISCOVERY OF CULTURAL RESOURCES: When the Contractor or any of the Contractor's employees, prior to, or during the service work, are advised of or discover any possible archeological, historical and/or cultural resources, the Contractor shall immediately notify the COR verbally, and then with a written follow up.

W. EXPOSURE OR ACCIDENTAL DISCOVERY OF REMAINS: Should any on-site activity, incident, emergency, or disaster result in exposure and/or damage to any remains, container for remains (i.e., casket or urn), or outer burial container, the Contractor shall IMMEDIATELY notify the Cemetery Director, the COR and/or the Contracting Officer for guidance; and stop any further work and await permission to proceed.

SECTION C

GENERAL CONDITIONS

A. WORK ENVIRONMENT AND WEATHER CONDITIONS

i. All work under this service Contract will be performed primarily out-of-doors and personnel performing these services will be exposed to wind, heat, sun, cold, dampness, frost, fog, rain, and snow. These conditions, may, at times, be extreme. The Contractor shall take all necessary precautions to protect his/her employees from the elements to the maximum practicable extent. If weather conditions are such the work performed on that day may cause more damage to the Cemetery grounds than good, the COR will recommend to the Contractor to cease work until conditions improve and will notify the CO about the recommendation. If the Contractor decides to continue work, they will be responsible for any rework or repairs necessary as a result.

ii. Due to the sensitive mission of the Cemetery, the work could occasionally involve contact with and/or exposure to grieving individuals. Contractor personnel shall exercise and exhibit absolute decorum, composure and stability at all times and refer such individuals to Cemetery staff.

B. SAFETY AND ENVIRONMENTAL PROTECTION

i. The Contractor shall be responsible to ensure all work shall be done in a manner that safeguards all VA visitors, employees, and public. The Contractor shall be solely responsible for any and all actions initiated and/or completed by his/her employees.

Furthermore, the Contractor and his/her employees shall have a clear understanding of, and be sensitive to, such environmental issues as ground water contamination, wetlands, etc., and be consistent and fully compliant with all applicable Federal, State, County and City laws, ordinances, Right-to-Know laws, EPA guidelines, and regulations.

ii. Matters related to safety, and any actions of the Contractor shall meet all safety requirements, Department of Veterans Affairs, OSHA, and the State. It is incumbent upon the Contractor to be familiar with these requirements.

iii. Adequate warning devices, barricades, guards, flagmen or other necessary precautions shall be provided by the Contractor at all work sites to eliminate hazards and for the protection, safety, and warning of all public visitors, pedestrians, cemetery employees, and vehicular traffic within the area. All open and unattended holes in the ground must be covered with plywood and/or barricaded for pedestrian safety.

iv. Spill Prevention, Containment, and Clean-up: The Contractor shall contain, clean up, and report all spills on Government property in a manner that complies with all applicable

Federal, State, and Local laws and regulations or otherwise stated herein, and the installation spill control plan at no cost to the Government.

v. Dust Control: Keep dust down at all times, including during nonworking periods. Sprinkle or treat, with dust suppressants, the soil at the site, haul roads, and other areas disturbed by operations. Dry power brooming will not be permitted. Instead, use vacuuming, wet mopping, wet sweeping, or wet power brooming.

C. FIRE SAFETY

i. Applicable Publications: Publications listed below form part of this Article to extent referenced. Publications are referenced in text by basic designations only.

1. National Fire Protection Association (NFPA):

a) Standard for Portable Fire Extinguishers

b) Flammable and Combustible Liquids Code

2. Occupational Safety and Health Administration (OSHA)

a) 29 CFR 1926, Safety and Health Regulations for Construction

ii. Fire Safety Plan: Establish and maintain a fire protection program in accordance with 29

CFR 1926.

iii. Means of Egress: Do not block exits for occupied buildings, including paths from exits to roads. Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police and other emergency response forces in accordance with NFPA 241.

iv. Situate temporary facilities, such as trailers, storage sheds, and dumpsters, away from existing buildings and new construction by distances in accordance with NFPA 241. For small facilities with less than 6 m (20 feet) exposing overall length, separate by 3m (10 feet).

v. Fire Extinguishers: Provide and maintain extinguishers in construction areas and temporary storage areas in accordance with 29 CFR 1926, NFPA 241 and NFPA 10.

vi. Flammable and Combustible Liquids: Store, dispense and use liquids in accordance with 29 CFR 1926, NFPA 241 and NFPA 30.

vii. Smoking: Smoking is prohibited except in designated smoking rest areas approved by the

COR.

D. OPERATIONS AND STORAGE AREAS

i. The Contractor will be provided a working space and space available for storing materials.

The location is to be where approved by the COR or where shown on drawings as the “Contractor Staging Area”. It is understood the VA will not be held responsible for any damage to the Contractor’s equipment, materials, supplies or the like which may result from vandalism, theft etc. while on site. Contractor shall base operations out of this staging area, using it for materials and equipment storage, administration, employee toilets, trash dumpster area, employee parking, employee lunch/break area, etc.

ii. “Contractor Staging Area” fencing: Before work operations begin, Contractor shall provide a chain link fence, six (6) feet minimum height, around the “Contractor Staging Area”. Provide gates as required for access with necessary hardware, including hasps and padlocks. Fasten fence fabric to terminal posts with tension bands and to line posts and top and bottom rails with tie wires spaced at maximum 15 inches. Bottom of fences shall extend to one inch above grade. After completion of project work, Contractor shall remove fencing and restore area back to original condition.

iii. “Contractor Staging Area” facilities: Temporary buildings (e.g., storage sheds, shops, offices) may be erected by the Contractor within the approved “Contractor Staging Area” with the approval of the COR or Contracting Officer and shall be built with labor and materials furnished by the Contractor without expense to the Government. The temporary buildings shall remain the property of the Contractor and shall be removed by the Contractor at its expense upon completion of the work.

iv. The Contractor shall confine all operations (including storage of materials) on Government premises to areas authorized or approved by the COR or Contracting Officer. Do not store materials and equipment in other than approved areas. The Contractor shall hold and save the Government, its officers and agents, free and harmless from liability of any nature occasioned by the Contractor's performance.

v. The Contractor shall, under regulations prescribed by the Contracting Officer or COR, use only established roadways, or use temporary roadways constructed by the Contractor when and as authorized by the COR or Contracting Officer. When materials are transported in prosecuting the work, vehicles shall not be loaded beyond the loading capacity recommended by the manufacturer of the vehicle or prescribed by any Federal, State, or local law or regulation. When it is necessary to cross curbs or sidewalks, the Contractor shall protect them from damage. The Contractor shall repair or pay for the repair of any damaged curbs, sidewalks, or roads.

vi. Execute work in such a manner as to interfere as little as possible with work being done by others. To minimize contract activity interference with flow of cemetery traffic, keep roads, walks and entrances to grounds, parking and occupied areas of buildings clear of materials, debris and standing equipment/vehicles at all times. At least one lane must be open to traffic at all times.

vii. Coordination of work with COR or authorized designee: The burial activities at a National Cemetery will take precedence over contract activities. The Contractor shall cooperate and coordinate with the COR or authorized designee, in arranging schedule to cause the least possible interference with cemetery activities in actual burial areas. Work noise during the interment services shall not disturb the service. Trucks and workmen shall not pass through the service area during this period.

E. TEMPORARY TOILETS

The contractor shall provide portable chemical toilets for use by workmen as necessary to comply with applicable OSHA requirements. These portable toilet facilities shall be kept clean and free of excessive odors, insects, etc. Locate portable toilet facilities in the COR approved “Contractor Staging Area” only. It will not be permissible to locate portable toilet facilities in any other locations throughout the Cemetery. Use of the permanent cemetery toilet facilities by workmen is strictly prohibited throughout the duration of this contract. All connections and appliances connected therewith shall be removed prior to completion of contract, and premises left perfectly clean.

F. DISPOSAL AND RETENTION

i. Contractors shall be responsible for cleaning cemetery structures, headstones, monuments, and roadways that are soiled or stained as a result of Contractor’s performance. The Contractor shall wash-down with water all soiled or stained structures headstones, and monuments at the end of each workday. Roadways shall be cleaned with a street sweeper each day as needed to keep the existing roads free from dirt and mud resulting from Contractor operations. No hazardous chemicals are to be used at any time on Government property with the exception of herbicide treatments. The Contractor shall bear all costs associated with washing and cleaning. Any such washing/cleaning shall be brought to the immediate attention of the COR prior to washing/cleaning.

ii. At the end of each day the Contractor shall remove all debris from the Cemetery site resulting from the work. The Contractor shall ensure at all times that rubbish and trash generated by the Contractor is kept clear of vehicular and pedestrian traffic throughout the site.

iii. The Government will not provide receptacle(s) for disposal of debris related to this contract. The Contractor shall provide his/her own REFUSE FACILITIES, and these shall only be located in the COR approved “Contractor Staging Area”. Do not place dumpsters or refuse facilities in any other location at the Cemetery other than the approved “Contractor Staging Area”. The contractor shall dispose of all debris and other waste materials generated by his/her work at a licensed off-site landfill unless otherwise directed by the COR.

iv. The Contractor shall dispose of all hazardous waste in accordance with the Resource Conservation and Recovery Act (RCRA) and all other applicable Federal, State, and Local law and regulations. On-installation storage or disposal of hazardous waste is NOT allowed.

G. PROTECTION OF EXISTING VEGETATION, STRUCTURES, EQUIPMENT,

UTILITIES, AND IMPROVEMENTS

i. The Contractor shall preserve and protect all existing cemetery features, structures, equipment, and vegetation (such as lawns, paving, roads, stones, markers, trees, and shrubs) on or adjacent to the work site that are not to be removed and which do not unreasonably interfere with the work required under this contract. The Contractor shall only remove trees when specifically authorized to do so by the COR and shall avoid damaging vegetation that will remain in place. If any limbs or branches of trees are broken during contract performance, or by the careless operation of equipment, or by workmen, the Contractor shall trim those limbs or branches with a clean cut and remove and properly dispose of from the site as defined herein.

ii. The Contractor shall protect from damage all existing improvements and utilities at or near the work site and on adjacent property of a third party, the locations of which are made known to or should be known by the Contractor. The Contractor shall immediately notify the COR of any such occurrence and repair any damage to those facilities, including those that are the property of a third party, resulting from failure to comply with the requirements of this contract or failure to exercise reasonable care in performing the work. If the Contractor fails or refuses to repair the damage promptly, the Contracting Officer may have the necessary work performed and charge the cost to the Contractor.

iii. Protection of Existing Utilities: Contractor shall be responsible for damages to utilities, above and below ground.

iv. Refer to paragraphs, "Operations and Storage Areas", "Alterations", and "Restoration" for additional instructions concerning repair of damage to structures and site improvements.

H. RESTORATION

i. Damage to Government property: The Contractor (including his or her employees, subcontractors, consultants or the like) shall be responsible for repair or replacement of any contractor damaged cemetery structure, to include turf, curb, road pavement, headstones, valve boxes, grid monument control markers, trees, plant beds, etc., which are chipped, marred, damaged and/or ruined at the fault of the Contractor. The Contractor shall bear all costs associated with replacement and reinstallation. Any such damage shall be brought to the immediate attention of the COR prior to repair, replacement, or installation.

ii. Contractor shall remove, cut, alter, replace, patch and repair existing work as necessary.

Except as otherwise shown or specified, do not disturb any water, steam, gas, or electric services without prior approval of the COR or Contracting Officer. Existing work to be altered or extended and that is found to be defective in any way, shall be reported to the COR before it is disturbed. Materials and workmanship used in restoring work shall conform in type and quality to that of original construction, except as otherwise shown or specified.

iii. Upon completion of Contract, Contractor shall deliver work complete and undamaged.

Existing cemetery features (such as lawns, paving, roads, and walks) disturbed or removed as a result of performing required new work, shall be patched, repaired, reinstalled, or replaced with new work, and refinished and left in as good condition as existed before commencing work. All restoration work shall be accomplished without undue delay.

Scheduling of services shall be coordinated with the COR to avoid disruption of ongoing cemetery operations.

iv. At Contractor's own expense, Contractor shall immediately restore to service and repair any damage caused by Contractor's workmen/subcontractors to existing cemetery infrastructure.

v. Any grid or monumentation control markers disturbed, shall be properly reset by a licensed land surveyor at Contractor’s expense at no additional cost to the Government.

I. USE OF ROADWAYS

For hauling, the Contractor shall use only established public roads and roads on cemetery property and, when authorized by the COR, such temporary roads that are necessary in the performance of Contract work. Temporary roads shall be constructed by the Contractor at Contractor's expense.

When necessary to cross curbing, sidewalks, or similar construction, they must be protected by well-constructed bridges.

J. AVAILABILITY AND USE OF UTILITY SERVICES

i. WATER: The Government shall make all reasonably required amounts of water for the purposes of headstone cleaning available to the Contractor from existing outlets and supplies and for purposes of this Contract only, as specified in the contract. The Contractor at Contractor's expense and in a workmanlike manner with the approval of the COR shall be responsible for installing and maintaining temporary connections to the cemetery water supply at these existing “Quick Connection” (QC) locations. Contractor shall not obstruct normal traffic flow on adjacent roads while water is being obtained.

ii. In locations where cemetery water system is not readily available, the Contractor shall provide and utilize portable water tanks and/or water trucks as necessary to transport water to areas where needed in order to complete the work required by this Contract.

iii. ELECTRICITY: In case the Contractor requires electricity while in performance of this Contract, the Contractor shall provide and utilize portable generators as necessary to complete the work.

K. WORK PERFORMED BY OTHERS ON SITE

The Government may undertake or award other contracts for additional work at or near the site of work for this contract. The Contractor shall fully cooperate with any other contractors and with Government employees and shall carefully adapt scheduling and performance of work, and needing any direction, it shall be provided by the COR. The Contractor Supervisor shall be responsible for reporting to the COR any problems or questions that may arise with any other personnel on site during the period of performance of this contract. The Contractor Supervisor shall not take it upon him or herself to resolve any problems or issues with other on-site contractors or employees, but rather will leave it to the COR to resolve the issue.

L. PERMITS AND LICENSES:

The Contractor shall be responsible for obtaining all necessary and current licenses, permits, vehicular insurance and registration, Workman’s Compensatory Liability Insurance, property liability insurance etc., prior to the commencement of work. The Contractor shall provide the Contracting Officer copies of these required documents with his/her proposal or as other times where the COR deems necessary during the duration of the project.

M. REPORTING AND RECORD KEEPING

i. The Contractor Supervisor shall report on a daily basis to the COR at the main office of Fort Sam Houston National Cemetery and log in. This DAILY check-in is mandatory and shall be at a time agreed upon by the COR and the Contractor Supervisor within the requirements of paragraph “b” below.

ii. The purpose of the DAILY meeting is to coordinate and establish the daily work schedule to ensure that no work is being performed at the immediate site of a scheduled interment or ceremony, and to submit the required written reports to the COR. These Daily meetings are for the Contractor Supervisor to ask questions and ensure he/she understands the off-limit areas, which may vary depending on the event. The Contractor Supervisor can thus assign tasks accordingly throughout the rest of the Cemetery so that productive use of labor and equipment is assured, and downtime is avoided. If the Contractor Supervisor fails to re-direct employees away from an event in a timely fashion, the COR may then assist in doing so.

iii. The Contractor Supervisor or his designee shall provide the COR the following documentation:

1. The Contractor Supervisor shall provide WEEKLY and DAILY work schedules to the COR. The contractor is required to schedule all required services and is further required to comply with his schedule except for delays beyond his control. Such delays shall be coordinated through the COR. The work schedule shall include deficient work identified by contractor's quality control inspections and not yet corrected.

2. The Contractor shall submit the WEEKLY schedule every Friday by 3:00 P.M.

indicating the work to be performed during the following week and the DAILY schedule shall be submitted on a daily basis by 8:00 A.M. indicating work being performed on that day.

3. The Contractor Supervisor shall provide weekly an accurate written report identifying all work that took place within the previous seven calendar days. The contractor shall document services performed, indicate the location where work was to be performed, and provide information to the COR as required.

iv. A list of scheduled ceremonies will be provided to the Contractor Supervisor the week prior to the scheduled events, and a list of scheduled funerals will be provided daily. The Contractor Supervisor shall be solely responsible for ensuring that no contract work causes any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor shall be solely responsible for staying abreast of all such upcoming events and when in doubt, he/she must ask the COR.

N. SUBMITTALS: The Contractor shall submit the following documents or information in accordance with the table below.

Submittal Frequency Submittal Schedule

Work plan/Staffing plan Initial and as revised Prior to Notice to Proceed Fire safety plan Initial and as revised Prior to NTP Emergency contacts Initial and as revised Prior to NTP Licenses, permits, insurance on vehicles, liability, Workman’s Compensation Insurance, etc.

Initial and as revised Prior to NTP

Equipment list Initial and as revised 7 calendar days prior to mobilization

Work schedule Daily Every day by 8:00 A.M.

Headstone Raise & Realign Verification Survey Daily By 3:00 P.M. during R&R activities Weekly report and rework list Weekly Every Friday by 3:00 P.M.

Sod provider and information sheet Initial and as revised Prior to NTP Sod delivery tickets and certification As needed Upon delivery

Gradation of crushed rock Initial and as revised Upon delivery Topsoil provider and information sheet Initial and as revised Prior to NTP

Sod provider and information sheet Initial and as revised Prior to NTP Cleaning agent(s) product data Initial and as revised 10 days prior to use Safety Data Sheets (See FAR Clause 52.223-3) As needed 10 days prior to chemical use

Pre- and post-cleaning photographs Initial and as revised Prior and after cleaning operations

Surveyor’s license Initial and as revised Prior to NTP Headstone survey; new lines and grades Initial and as revised Prior to R&R activities

Keystone selection Initial and as revised Prior to R&R activities

O. SUPERVISION:

i. Contractor Supervisor: A competent and experienced English-speaking Contractor Supervisor shall be provided by the Contractor whenever work is being performed - other than trash and debris pick-up. The Contractor Supervisor must have not less than five (5) years of experience as a direct supervisor of grounds maintenance operations that included mowing, trimming, edging, and cleanup in industrial, commercial or public sites. The Contractor Supervisor shall ensure all specifications are being met, ensure contract work does not conflict with ceremonies and funerals, and ensure employees are adequately supervised and proper conduct is maintained.

ii. Contractor Supervisor shall prevent any disruption to the cemetery operations, including funerals, visitor privacy, internal traffic, and utilities.

iii. In the absence of the Supervisor, the Contractor shall appoint an English-speaking crew foreman or an employee who shall be responsible to ensure that the work is being accomplished in an expeditious manner and in accordance with the contract specifications, and that the work will progress without undue delay.

P. THE GOVERNMENT’S RESPONSIBILITIES

i. Upon award of the contract, the Government will inform the Contractor prior to commencing the work, of any known damages to the cemetery grounds, headstones/markers or any other areas that the Contractor is unaware of and not responsible for. In addition, upon award of the contract, a walk-through of the cemetery grounds will be scheduled by mutual agreement of the Government and Contractor, and will be attended by the COR, appropriate contractor personnel (to include the Supervisor/Project Manager).

The Contracting Officer is an optional attendee.

ii. The Government will not provide the Contractor with any furnishings, fuel storage, equipment, materials, restrooms, or telephones. Utilities will be provided as defined in

“AVAILABILITY AND USE OF UTILITY SERVICES”.

iii. Notification of Non-Compliance: The COR will notify the Contractor of any detected non-compliance with the foregoing requirements. The Contractor shall take immediate corrective action after receipt of such notice. Such notice, when delivered to the Contractor at the work site, shall be deemed sufficient for the purpose of notification. If the Contractor fails or refuses to comply promptly, the Contracting Officer may issue an order ceasing all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to such cessation direction shall be made the subject of claim for extension of time for excess costs or damages by the Contractor.

B.4 SPECIFICATIONS

SECTION 00 01 10

TABLE OF CONTENTS

DIVISION 00 – SPECIAL SECTIONS

00 01 15 List of Specification Exhibits and Drawings

DIVISION 04 – MASONRY

04 01 00 Upright Granite Headstone Cleaning

DIVISION 10 – SPECIALTIES

10 80 00 Upright Headstone Raise, Lower, Realign, Level, Backfill

SECTION 00 01 15

SPECIFICATION EXHIBITS AND DRAWINGS

EXHIBIT

LETTER EXHIBIT TITLE

A Upright Headstone Installation Details

B Plan View – Upright Headstone Burial Section Layout and Realignment

C Elevation View – Upright Headstone Burial Section Vertical Alignment

D Headstone Raise and Realign Layouts

EXHIBIT A

EXHIBIT B

EXHIBIT C

ATTACHMENT 7

EXPERIENCE – LIST OF REFERENCES: List below references for which you performed like or similar services. (Performed services at like dollar values, degree of work, amount of area serviced, type of grounds maintenance service).

Contract Title & Number: ____________________________________________________ Installation_______________________/Address: ___________________________ Dollar Amount: $ _______________ Point of Contact: ____________________________________ POC Title: ___________________ Phone: ____________ E-mail: ________________________________ Contract Title & Number: ____________________________________________________ Installation_______________________/Address: ___________________________ Dollar Amount: $ _______________ Point of Contact: ____________________________________ POC Title: ___________________ Phone: ____________ E-mail: ________________________________ Contract Title & Number: ____________________________________________________ Installation_______________________/Address: ___________________________ Dollar Amount: $ _______________ Point of Contact: ____________________________________ POC Title: ___________________ Phone: ____________ E-mail: ________________________________ Contract Title & Number: ____________________________________________________ Installation_______________________/Address: ___________________________ Dollar Amount: $ _______________ Point of Contact: ____________________________________ POC Title: ___________________ Phone: ____________ E-mail: ___________________________________________

EXHIBIT D

GRAVESIITE LAYOUT MAP

[See attached pdf drawings]

SECTION 04 01 00 Page 27

SECTION 04 01 00

HEADSTONE CLEANING

1.1. DESCRIPTION OF WORK

1.1.1. This section outlines headstone cleaning services. The Contractor shall provide all supervision, professional advice/guidance, labor, parts, materials, equipment, and personnel, to provide the services defined herein.

1.1.2. The COR will determine the beginning point and ending points in each gravesite section.

1.2. All equipment and supplies maintained and operated by the Contractor shall be consistent and fully compliant with all applicable Federal, State, and County laws, ordinances and regulations and meet State inspection, safety, licensing, registration, and insurance requirements.

1.2.1.