S02 Attachment Government Responsibilities_POCs.docx

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Attached to
Special Mode Transportation Services for Jesse Brown VA Medical Center Beneficiaries
Solicitation number
36C25221R0084
Issued by

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This document outlines government responsibilities and points of contact for a special mode transportation services contract for the Jesse Brown VA Medical Center. The contract will provide wheelchair van and sedan transportation services 24 hours a day, 7 days a week to VA beneficiaries in Illinois and Indiana, with approximately 80% of trips occurring entirely in Illinois and 20% having an origin or destination in Indiana. The single one-year contract with four option years will be awarded on a firm fixed price basis by the VA's Great Lakes Acquisition Center. The North American Industry Classification System code is 485991. The solicitation sets aside the procurement with tiered evaluation preferences for service-disabled veteran-owned small businesses, veteran-owned small businesses, small businesses with priority for HUBZone and 8(a) participants, and then large businesses. The document identifies various government roles for contractual, facility access, software use, ordering, scheduling, invoicing, payment, and operational issues along with current points of contact.

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Government Responsibilities & Points of Contact The tables below outline various Government responsibilities under this contract, the title of the Government Representative, and the current person in this position and their contact information. The Contractor shall contact the respective Government Representative if any issues arise. This document is subject to change throughout the life of the contract.

Government Responsibility
Title of Government Representative
All contractual matters. Any/all changes to the terms and conditions of the contract
Contracting Officer
Contractor access to facilities (drop off and pick up points at each facility
VAMC Mobility Manager
Vehicle Inspections
VAMC Mobility Manager
Software use and access (Tungsten, VetRide, eCAMS, TMS, etc.)
Contracting Officer Representative (COR)/Alternate COR, VAMC Mobility Manager, or applicable Help Desk
Personnel authorized to place, cancel, or change transportation requests.
Ordering Officers
Scheduling conflicts, no shows, cancellations, questions with regards to the details of a requested ride, any transportation issues during any transports (e.g. flat tire, no load, seatbelt refusal).
JBVA Travel Office (Administrative Officers of the Day for after duty hours).
Invoice reconciliation (timely payments / invoice processing)
Transportation Coordinators, VAMC Mobility Manager, COR/Alternate COR
Payment amount disputes and accuracy (Responsible for ensuring payments are IAW Contract Terms and Conditions)
Transportation Coordinators, VAMC Mobility Manager, COR/Alternate COR
Daily operational issues (e.g. dealing with patient safety, issues involving law enforcement, and transport operations issues/concerns)
JBVA Travel Office, VAMC Mobility Manager
Contract “Burn Rate” Monitoring: ensure contract ceiling is not surpassed before the contract ordering period ends
COR/Alternate COR, Contracting Officer, VAMC Mobility Manager
Assists in the technical monitoring and administration of the contract.
COR, VAMC Mobility Manager
Title of Government Contact
Name of Government Contact
Phone
Email
Contracting Officer
Maureen Falaschi
414-844-4853
Maureen.Falaschi@va.gov
VAMC Mobility Manager
Provided upon Contract Award
Contracting Officer Representative
Provided upon Contract Award
Alternate Contracting Officer Representative
Provided upon Contract Award
JBVA Travel Office
Provided upon Contract Award
Transportation Coordinators
Provided upon Contract Award
Ordering Officers
Provided upon Contract Award
Administrative Officers of the Day (AOD)
Provided upon Contract Award

File details come from the government source that posted it. Updated .