S02 36C26026Q0775.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

496-26-4-287-0034

36C26026Q0775 06-25-2026

Jennifer Robles; jennifer.robles1@va.gov 253-888-4924 07-16-2026

1PM MDT

36C260 Department of Veterans Affairs Network Contracting Office 20 (V4CONT) 1601 E. Fourth Plain Boulevard Building 17, Suite B428 Vancouver WA 98661

X 100

X

513210

$47 Million

Net 30

N/A

36C496

Department of Veterans Affairs Veterans Integrated Service Network 20 ** Multiple locations within VISN 20 ** 1601 E. Fourth Plain Boulevard Vancouver WA 98661

36C260

Department of Veterans Affairs Network Contracting Office 20 (V4CONT) 1601 E. Fourth Plain Boulevard Building 17, Suite B428 Vancouver WA 98661

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

This solicitation is for license renewal and maintenance i services for existing cloud-based image exchange platform, Vaultara system or an equivalent or better solution in accordance with Section B.2, Price/Cost Schedule and Section D.1, Statement of Work.

Period of performance:

Base: 09/30/2026 - 09/29/2027 Option Year 1: 09/30/2027 - 09/29/2028 Option Year 2: 09/30/2028 - 09/29/2029 Option Year 3: 09/30/2029 - 09/29/2030 Option Year 4: 09/30/2030 - 09/29/2031

Vendors, please include SAM UEI number and tax ID number.

Questions due no later than 1PM Mountain on 07/06/2026.

Offers due no later than 1PM Mountain on 07/16/2026.

Submit questions and/or offers to jennifer.robles1@va.gov.

496-3660160-287-825500-2519 CS01Q00A1

X 1

Jennifer Robles

VA-VHA-RPOW-2024-0043

36C26026Q0775

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.211-11 LIQUIDATED DAMAGES—SUPPLIES, SERVICES, OR RESEARCH AND DEVELOPMENT

(SEPT 2000)

C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2023)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.5 52.219-13 NOTICE OF SET-ASIDE OF ORDERS (MAR 2020)

C.6 52.219-14 LIMITATIONS ON SUBCONTRACTING (NOV 2025) (DEVIATION)

C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.8 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 STATEMENT OF WORK

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (SEP 2023)

E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.3 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS AND

CERTIFICATIONS (NOV 2025) (DEVIATION)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

E.8 52.212-2 EVALUATION—SIMPLIFIED ACQUISITION PROCEDURES

E.9 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION FEB 2025)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C260 Jennifer Robles; jennifer.robles1@va.gov

Department of Veterans Affairs

Network Contracting Office 20 (V4CONT)

1601 E. Fourth Plain Boulevard

Building 17, Suite B428

Vancouver WA 98661

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon delivery of licenses and on a quarterly basis in arrears thereafter for maintenance and support services.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Via the Tungsten Network: https://www.tungsten-network.com/customer-campaigns/veteransaffairs/

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

https://www.tungsten-network.com/customer-campaigns/veteransaffairs/

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1.00 YR __________________ __________________

Renewal - National station annual license.

If equal, list here:

Contract Period: Base POP Begin: 09-30-2026 POP End: 09-29-2027

LOCAL STOCK NUMBER: VAEC_STATION_REN

4.00 EA __________________ __________________

Support - National station quarterly maintenance.

Contract Period: Base POP Begin: 09-30-2026

LOCAL STOCK NUMBER: VAEC_STATION_SUP

8.00 EA __________________ __________________

Renewal - VISN full seat annual license.

Contract Period: Base POP Begin: 09-30-2026

LOCAL STOCK NUMBER: VISN_FULL_REN

32.00 EA __________________ __________________

Support- VISN full seat quarterly maintenance.

Contract Period: Base POP Begin: 09-30-2026

LOCAL STOCK NUMBER: VISN_FULL_SUP

6.00 EA __________________ __________________

Renewal- VISN limited 5 seat bundle annual license.

Contract Period: Base POP Begin: 09-30-2026 POP End: 09-29-2027

LOCAL STOCK NUMBER: VISN_LIMITED_REN

24.00 EA __________________ __________________

Support- VISN limited 5 seat bundle quarterly maintenance.

Contract Period: Base POP Begin: 09-30-2026

LOCAL STOCK NUMBER: VISN_LIMITED_SUP

Contract Period: Option 1 POP Begin: 09-30-2026

Contract Period: Option 1 POP Begin: 09-30-2027 POP End: 09-29-2028

Contract Period: Option 1

POP Begin: 09-30-2027 POP End: 09-29-2028

Contract Period: Option 1 POP Begin: 09-30-2027

7.00 EA __________________ __________________

Contract Period: Option 1 POP Begin: 09-30-2027

28.00 EA __________________ __________________

Contract Period: Option 1 POP Begin: 09-30-2027

Contract Period: Option 2 POP Begin: 09-30-2028 POP End: 09-29-2029

Contract Period: Option 2 POP Begin: 09-30-2028 POP End: 09-29-2029

Contract Period: Option 2 POP Begin: 09-30-2028

Contract Period: Option 2 POP Begin: 09-30-2028

Contract Period: Option 2 POP Begin: 09-30-2028

Contract Period: Option 2 POP Begin: 09-30-2028

Contract Period: Option 3 POP Begin: 09-30-2029 POP End: 09-29-2030

Contract Period: Option 3 POP Begin: 09-30-2029

Contract Period: Option 3 POP Begin: 09-30-2029

Contract Period: Option 3 POP Begin: 09-30-2029

9.00 EA __________________ __________________

Contract Period: Option 3 POP Begin: 09-30-2029 POP End: 09-29-2030

36.00 EA __________________ __________________

Contract Period: Option 3 POP Begin: 09-30-2029

Contract Period: Option 4 POP Begin: 09-30-2030 POP End: 09-29-2031

Contract Period: Option 4 POP Begin: 09-30-2030

Contract Period: Option 4 POP Begin: 09-30-2030

POP End: 09-29-2031

Contract Period: Option 4 POP Begin: 09-30-2030

10.00 EA __________________ __________________

Contract Period: Option 4 POP Begin: 09-30-2030

40.00 EA __________________ __________________

Contract Period: Option 4 POP Begin: 09-30-2030

GRAND TOTAL __________________

B.3 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY DELIVERY DATE

0001-4006 SHIP TO: See Statement of Work, Table 1 for a list of VISN 20 Locations

ALL No later than 09/29/2031

MARK FOR: ATTN: Renee Huval 971-334-0986 renee.huval@va.gov

SECTION C - CONTRACT CLAUSES

C.1 52.211-11 LIQUIDATED DAMAGES—SUPPLIES, SERVICES, OR RESEARCH AND DEVELOPMENT (SEPT 2000)

(a) If the Contractor fails to deliver the supplies or perform the services within the time specified in this contract, the Contractor shall, in place of actual damages, pay to the Government liquidated damages of $37.50 per calendar day of delay.

(b) If the Government terminates this contract in whole or in part under the Default—Fixed-Price Supply and Service clause, the Contractor is liable for liquidated damages accruing until the Government reasonably obtains delivery or performance of similar supplies or services. These liquidated damages are in addition to excess costs of repurchase under the Termination clause.

(c) The Contractor will not be charged with liquidated damages when the delay in delivery or performance is beyond the control and without the fault or negligence of the Contractor as defined in the Default—Fixed-Price Supply and Service clause in this contract.

(End of Clause)

C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference.

The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by

EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C.

chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 5 days prior to contract expiration.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 5 days prior to contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 10 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.5 52.219-13 NOTICE OF SET-ASIDE OF ORDERS (MAR 2020)

(a) The Contracting Officer may set aside orders for the small business concerns identified in 19.000(a)(3).

(b) The Contracting Officer will give notice of the order or orders, if any, to be set aside for small business concerns identified in 19.000(a)(3) and the applicable small business program. This notice, and its restrictions, will apply only to the specific orders that have been set aside for any of the small business concerns identified in 19.000(a)(3).

(End of Clause)

C.6 52.219-14 LIMITATIONS ON SUBCONTRACTING (NOV 2025) (DEVIATION)

(a) This clause does not apply to the unrestricted portion of a partial set-aside.

(b) Definition. Similarly situated entity, as used in this clause, means a first-tier subcontractor, including an independent contractor, that—

(1) Has the same small business program status as that which qualified the prime contractor for the award (e.g., for a small business set-aside contract, any small business concern, without regard to its socioeconomic status); and

(2) Is considered small for the size standard under the North American Industry Classification System (NAICS) code the prime contractor assigned to the subcontract.

(c) Applicability. This clause applies only to—

(1) Contracts that have been set aside for any of the small business concerns identified in 19.000(a)(3);

(2) Part or parts of a multiple-award contract that have been set aside for any of the small business concerns identified in 19.000(a)(3);

(3) Contracts that have been awarded on a sole-source basis in accordance with sections 19.105, 19.106, 19.107, and 19.108;

(4) Orders expected to exceed the simplified acquisition threshold and that are set aside for small business concerns under multiple-award contracts, as described in 8.4 and 16.5;

(5) Orders, regardless of dollar value, that are set aside in accordance with sections 19.105, 19.106, 19.107, and 19.108 under multiple-award contracts, as described in 8.4 and 16.5; and

(6) Contracts using the HUBZone price evaluation preference to award to a HUBZone small business concern unless the concern waived the evaluation preference.

(d) Independent contractors. An independent contractor shall be considered a subcontractor.

(e) By submission of an offer and execution of a contract, the Contractor agrees that in performance of a contract assigned a North American Industry Classification System (NAICS) code for—

(1) Services (except construction), it will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 50 percent subcontract amount that cannot be exceeded. When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract;

(2) Supplies (other than procurement from a nonmanufacturer of such supplies), it will not pay more than 50 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 50 percent subcontract amount that cannot be exceeded. When a contract includes both supplies and services, the 50 percent limitation shall apply only to the supply portion of the contract;

(3) General construction, it will not pay more than 85 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 85 percent subcontract amount that cannot be exceeded; or

(4) Construction by special trade contractors, it will not pay more than 75 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 75 percent subcontract amount that cannot be exceeded.

(f) The Contractor shall comply with the limitations on subcontracting as follows:

(1) For contracts, in accordance with paragraphs (c)(1), (2), (3) and (6) of this clause—

[] By the end of the base term of the contract and then by the end of each subsequent option period;

or

[] By the end of the performance period for each order issued under the contract.

(2) For orders, in accordance with paragraphs (c)(4) and (5) of this clause, by the end of the performance period for the order.

(g) A joint venture agrees that, in the performance of the contract, the applicable percentage specified in paragraph (e) of this clause will be performed by the aggregate of the joint venture participants.

(1) In a joint venture comprised of a small business protégé and its mentor approved by the Small Business Administration, the small business protégé shall perform at least 40 percent of the work performed by the joint venture. Work performed by the small business protégé in the joint venture must be more than administrative functions.

(2) In an 8(a) joint venture, the 8(a) participant(s) shall perform at least 40 percent of the work performed by the joint venture. Work performed by the 8(a) participants in the joint venture must be more than administrative functions.

(End of Clause)

C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/

(End of Clause)

FAR Number Title Date

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT JUN 2020

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS

JAN 2017

52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER

SUBCONTRACT AWARDS (DEVIATION)

NOV 2025

52.204-13 SYSTEM FOR AWARD MANAGEMENT—MAINTENANCE

(DEVIATION)

NOV 2025

52.204-14 SERVICE CONTRACT REPORTING REQUIREMENTS (DEVIATION) NOV 2025

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED,

PROPOSED FOR DEBARMENT, OR VOLUNTARILY EXCLUDED

JAN 2025

52.209-10 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC

CORPORATIONS

NOV 2015

52.219-6 NOTICE OF TOTAL SMALL BUSINESS SET-ASIDE (DEVIATION) NOV 2025

52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS (DEVIATION) NOV 2025

52.219-28 POSTAWARD SMALL BUSINESS PROGRAM REREPRESENTATION

(DEVIATION)

NOV 2025

52.222-3 CONVICT LABOR (DEVIATION) NOV 2025

52.222-35 EQUAL OPPORTUNITY FOR VETERANS (DEVIATION) NOV 2025

52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES

(DEVIATION)

NOV 2025

52.222-37 EMPLOYMENT REPORTS ON VETERANS (DEVIATION) NOV 2025

52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL

LABOR RELATIONS ACT (DEVIATION)

NOV 2025

52.222-41 SERVICE CONTRACT LABOR STANDARDS (DEVIATION) NOV 2025

52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT LABOR

STANDARDS-PRICE ADJUSTMENT (MULTIPLE YEAR AND OPTION

CONTRACTS) (DEVIATION)

NOV 2025

52.222-50 COMBATING TRAFFICKING IN PERSONS (DEVIATION) NOV 2025

52.222-51 EXEMPTION FROM APPLICATION OF THE SERVICE CONTRACT

LABOR STANDARDS TO CONTRACTS FOR MAINTENANCE,

CALIBRATION, OR REPAIR OF CERTAIN EQUIPMENT —

REQUIREMENTS (DEVIATION)

NOV 2025

52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (DEVIATION) NOV 2025

52.222-55 MINIMUM WAGES FOR CONTRACTOR WORKERS UNDER

EXECUTIVE ORDER 14026 (DEVIATION)

NOV 2025

52.222-62 PAID SICK LEAVE UNDER EXECUTIVE ORDER 13706 (DEVIATION) NOV 2025

52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

(DEVIATION)

APR 2026

52.223-23 SUSTAINABLE PRODUCTS (DEVIATION) NOV 2025

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING

WHILE DRIVING

MAY 2024

52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION JAN 1997

52.229-12 TAX ON CERTAIN FOREIGN PROCUREMENTS FEB 2021

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER—SYSTEM FOR

AWARD MANAGEMENT

OCT 2018

52.232-36 PAYMENT BY THIRD PARTY (DEVIATION) NOV 2025

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS

SUBCONTRACTORS

MAR 2023

52.233-3 PROTEST AFTER AWARD AUG 1996

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM OCT 2004

52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (DEVIATION) NOV 2025

52.240-93 BASIC SAFEGAURDING OF COVERED CONTRACTOR INFORMATION

SYSTEMS (DEVIATION)

NOV 2025

852.203-70 COMMERCIAL ADVERTISING MAY 2018

852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY FEB 2023

852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS FEB 2023

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED

SMALL BUSINESS EVALUATION FACTORS (DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899 (DEVIATION) (APR

2025)

APR 2025

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS NOV 2018

852.239-70 SECURITY REQUIREMENTS FOR INFORMATION TECHNOLOGY

RESOURCES

FEB 2023

C.8 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

The Contracting Officer reserves the right to designate an Administrative Contracting Officer (ACO) for the purpose of performing certain tasks/duties in the administration of the contract. Such designation will be in writing through an ACO Letter of Delegation and will identify the responsibilities and limitations of the ACO. A copy of the ACO Letter of Delegation will be furnished to the Contractor.

(End of Clause)

(End of Addendum to 52.212-4)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 STATEMENT OF WORK

Statement of Work

1. Contract Title VISN 20 Medical Image and Data Sharing Solution

2. Background The VA Northwest Health Network, Veterans Integrated Service Network (VISN) 20, is responsible for providing health care to Veterans in the states of Alaska, Washington, Oregon, and most of the state of Idaho. VISN 20 encompasses 135 counties which cover approximately 23% of the United States land mass; 17% of which are classified as health professional shortage areas.

There are approximately 1.2 million Veterans living in the Pacific Northwest and Alaska, 18% of whom received VA services.

The VISN 20 network of eight (8) health care facilities is comprised of (7) medical centers and one (1) rehabilitation center. Two of the health care facilities are three (3) two-division campuses. These ten (10) health care sites support thirty-six (36) Community Based Outpatient Clinics.

VISN 20 has a need for renewing software licensing and support for their existing cloud-based image exchange platform, Vaultara, or an equivalent or better solution that provides fast, secure, contact-less sharing of medical imaging and data with community healthcare partners. Vaultara is currently used by VA VISN 20 to share medical images and files with outside healthcare providers, veterans, and other VA facilities. The use of image and data sharing applications eliminates the need for writing CD-ROMS, then hand-carrying or mailing the CDs-ROMs and importing them back into the outside partner’s PACS (Picture Archiving Communication System). This export, distribution, and import process is time-consuming and prone to problems including lost CDs, dysfunctional CDs that cannot be accessed by facilities, failures related to network security or systems incompatibility, and a host of other possible problems.

Over 2 million images a month and over 1,000 transactions a week are exchanged between VISN 20 and over 140 community care partners (CCPs) using Vaultara.

3. Scope

a) Products and Services The proposed solution must allow Veterans, VA facilities outside of VISN 20, and community healthcare providers to use the technology with VISN 20 at no cost to the users external to VISN 20, as long as a contract resulting from this solicitation remains valid and active with VISN 20. Solution must allow VISN 20 to connect with an unlimited number of Veterans, VA facilities, and community healthcare providers (CCPs) using any transaction method supported by the system.

The contracted vendor shall provide renewal of the following software licenses and maintenance and support services for VA VISN 20’s existing hybrid-cloud image and data sharing system, or an equivalent system Brand Name or Equal to Vaultara, for the locations stipulated in Table 1 below and in accordance with requirements outlined in sections below:

CLIN

# Description Part # Qty

BASE YEAR: SEPTEMBER 30, 2026 - SEPTEMBER 29, 2027

1 Renewal- National station annual license VAEC_STATION_REN 1 2 Support- National station quarterly maintenance VAEC_STATION_SUP 4 3 Renewal- VISN full seat annual license VISN_FULL_REN 8 4 Support- VISN full seat quarterly maintenance VISN_FULL_SUP 32 5 Renewal- VISN limited 5 seat bundle annual license VISN_LIMITED_REN 6 6 Support- VISN limited 5 seat bundle quarterly maintenance VISN_LIMITED_SUP 24

OPTION YEAR 1: SEPTEMBER 30, 2027 - SEPTEMBER 29,

1001 Renewal- National station annual license VAEC_STATION_REN 1 1002 Support- National station monthly maintenance VAEC_STATION_SUP 4 1003 Renewal- VISN full seat license annual VISN_FULL_REN 8 1004 Support- VISN full seat quarterly maintenance VISN_FULL_SUP 32 1005 Renewal- VISN limited 5 seat bundle annual license VISN_LIMITED_REN 7 1006 Support- VISN limited 5 seat bundle quarterly maintenance VISN_SEAT_SUP 28

OPTION YEAR 2: SEPTEMBER 30, 2028 - SEPTEMBER 29,

2001 Renewal- National station annual license VAEC_STATION_REN 1 2002 Support- National station monthly maintenance VAEC_STATION_SUP 4 2003 Renewal- VISN full seat license annual VISN_FULL_REN 8

2004 Support- VISN full seat quarterly maintenance VISN_FULL_SUP 32 2005 Renewal- VISN limited 5 seat bundle annual license VISN_LIMITED_REN 8 2006 Support- VISN limited 5 seat bundle quarterly maintenance VISN_SEAT_SUP 32

OPTION YEAR 3: SEPTEMBER 30, 2029 - SEPTEMBER 29,

3001 Renewal- National station annual license VAEC_STATION_REN 1 3002 Support- National station monthly maintenance VAEC_STATION_SUP 4 3003 Renewal- VISN full seat license annual VISN_FULL_REN 8 3004 Support- VISN full seat quarterly maintenance VISN_FULL_SUP 32 3005 Renewal- VISN limited 5 seat bundle annual license VISN_LIMITED_REN 9 3006 Support- VISN limited 5 seat bundle quarterly maintenance VISN_SEAT_SUP 36

OPTION YEAR 4: SEPTEMBER 30, 2030 - SEPTEMBER 29,

4001 Renewal- National station annual license VAEC_STATION_REN 1 4002 Support- National station monthly maintenance VAEC_STATION_SUP 4 4003 Renewal- VISN full seat license annual VISN_FULL_REN 8 4004 Support- VISN full seat quarterly maintenance VISN_FULL_SUP 32 4005 Renewal- VISN limited 5 seat bundle annual license VISN_LIMITED_REN 10 4006 Support- VISN limited 5 seat bundle quarterly maintenance VISN_SEAT_SUP 40

Table 1: VISN20 Locations

VISN Station Address

20 531-VA Boise Medical Center 500 W. Fort Street Boise, ID 83702

20 648-VA Portland Medical Center – Portland Campus 3710 SW US Veterans Hospital Road Portland, OR 97239-2999

20 653-VA Roseburg Health Care System – Roseburg Campus 913 Garden Valley Boulevard Roseburg, OR 97470

20 663-VA Puget Sound Health Care System – Seattle Division

1660 South Columbian Way Seattle, WA 98108-1597

20 668-VA Spokane Medical Center N. 4815 Assembly Street Spokane, WA 99205

20 687-Jonathan M. Wainwright Memorial VA Medical Center 77 Wainwright Drive Walla Walla, WA 99362

20 692-VA Southern Oregon Rehabilitation Center and Clinics 8495 Crater Lake Highway White City, OR 97503

20 463- VA Anchorage Healthcare System 1201 North Muldoon Road Anchorage, AK 99504

b) System Specifications The contracted vendor and system must continue uninterrupted image and data exchange between contract renewals with over 140 total connected CCPs with VISN 20. If offering an equivalent solution, vendor response must include a transition plan in response to this solicitation that supports and addresses how the vendor will accomplish:

• Providing a functioning web portal, which requires no installs for CCPs, within one month of contract award, for upload and download of medical images and files of any type with CCPs

• Migration, to be completed within three months of contract award, of existing PACS-to- PACS and medical file sharing connections with VISN 20’s existing connected CCPs (over 140)

The system must meet or exceed each of the technical requirements below. All responses to this solicitation must address how each one of the requirements below are met, not met, or exceeded.

In instances where the system cannot currently meet a requirement, the response must state “requirement cannot currently be met” and where feasible, provide (1) a plan(s), including timeline, to achieve the requirement or (2) any compensating measure(s) or technical capability(s) for a comparable offering to the stated requirement.

1. Technical Requirements- Basic

i. Allow unlimited transactions with no file size limitation for bidirectional exchange of DICOM and non-DICOM images, reports, and medical files of any file type

ii. Seamless transfer between VA Radiology PACS and VISN 20 CCPs' Radiology PACS without requiring VA or CCP to login to any interface outside of their respective PACS system (i.e. PACS-driven, or “PACS-to-PACS” workflow where images go from VA PACS to CCP PACS and vice-versa)

iii. Seamless transfer between VA non-radiology PACS systems (dental, cardiology, and GI PACS) and VISN 20 CCPs' non-radiology PACS systems without requiring VA or CCP to login to any interface outside of their respective PACS system (i.e. PACS-driven, or “PACS-to-PACS” workflow where images go from VA PACS to CCP PACS and vice-versa)

iv. Provide a web transfer portal for image upload/download with CCPs, that requires zero installs for CCP, as an alternative to the PACS-to-PACS workflow

v. Able to transfer any medical image and file type, including DICOM, jpeg, pdf, png, etc

vi. Capable of importing media of various formats (CD, DVD, USB) and provide VA the ability to ingest and send images from these forms of media to the relevant

VA PACS

vii. Provide VA-to-VA image transfer, including with VA facilities that do not have the same image sharing solution

viii. Provide inter-network exchange with competing networks (GE/Inteleshare, Powershare); must be able to receive patient data from CCPs via those networks and when authorized by VA to release VA data to competing networks (i.e. once competing networks obtain VA authorization), system must be capable of sending patient data to CCPs via those networks

ix. Provide VA and CCPs the ability to add connections with each other with or without vendor support

x. Process transactions with bundled structured reports (SRs) between VA and CCPs

xi. Support DICOM node configuration for C-FIND, C-STORE, C-MOVE, modality worklist, transfer syntaxes, and SOP class UID controls

xii. Support multiple DICOM send AET (application entity title) aliases for any given node connected to the system

xiii. Configurable for notifications to VA system administrators for system and transactional alerts

xiv. Support extensive reporting on any aspect of the image exchange system, including processing times of transactions at individual stages

xv. Support migration of VA client or CCP client, between hosts, OS versions, or application versions, within 15 minutes of the scheduled migration

xvi. Provide license history within the software interface

xvii. VA client and CCP client supports install on Linux, Windows, and Mac-OS based systems

xviii. VA client requires less than 50GB local storage and 16GB RAM to minimize resource provisioning on the hosting system

xix. CCP client must be capable of being installed by CCP’s non-IT personnel, with or without vendor support, and without hypervisors or a virtualized environment

xx. Provide VA the ability to request images from CCPs; tracks request statuses and provides VA and CCP visibility into CCPs’ fulfillment and completion of image requests

2. Technical Requirements- Performance, Scaling, and Monitoring

i. Support exchange of over 2M static images a month, or over 1,000 transactions a week with transaction times never exceeding 2 minutes for studies under 1GB or 5 minutes for studies under 3GB

ii. Capable and ready for nationwide use

iii. Serverless architecture that utilizes native Amazon Web Services; scales dynamically to accommodate sudden increases in usage, while protecting data stored within the environment. Leverages AWS's “pay for what you need” metered billing structures to reduce unnecessary operational costs.

iv. Engineered for performance and scaling; maximizes local agent computing resources to distribute computing load between local agent and cloud services;

leverages automatic load balancing to manage increases and decreases in load and maintain the network in line with AWS availability levels

v. Utilizes centralized management system that monitors VA’s local client, CCP’s client, transactions in transit, and cloud-based system performance; generates automatic alerts to vendor and are in line with errors visible to VA staff in system

vi. Centralized management system that supports remote management of local agent configuration changes, log analysis, and transaction re-sends for quick problem resolution without intervention needed by VA

3. Technical Requirements- for CCPs

i. PACS-to-PACS connections must be capable of being deployed with CCPs in under an hour via a client that is a lightweight software application on CCP’s network, and must not require the CCP to provision or run a server or virtual machine; application file size is under 1GB and requires less than 20GB of local storage to minimize resource provisioning on the hosting device

ii. Allows CCP to install the software application for image exchange between VA PACS and CCP PACS with or without vendor support

iii. Connection methods do not require the CCP to setup a VPN

iv. Supports remote query/retrieve when allowed by CCP, providing VA the ability to query CCP’s radiology and non-radiology PACS for veteran studies and reports; tracks and provides VA and CCP visibility of query/retrieve action status and history

v. Supports remote…