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RTAS RFP 08002
Table of Contents
Section J: List of Attachments Section
Page 1J.1 Acronyms
8J.2 Glossary of Terms
22J.3 RTAS Service and Location Information
22J.3.1 Numbering Plan Areas
22J.3.2 Location and Quantity Information
22J.4 Reserved
23J.5
23J.6 General Instructions for Formatting Invoice Files
23J.6.1 Product/Service Categories
23J.6.2 File and Field Definition Notes
23J.6.2.1 General Notes
24J.6.2.2 Field Definition Notes
24J.6.3 Record Type Definitions
24J.6.3
Record 01-General Invoice Information
25J.6.3.2 Record 02-IXC Taxes and Additions and Changes to Service
25J.3.3.3 Record 03-Payments
26J.6.3.4 Record 04-Adjustments
27J.6.3.5
Record 05-Customer Information
27J.6.3.6
Record 06-Service Instance Information
J.6.3.7 Record 07-Recurring Charges 30J.6.3.8 Record 08-Non-Recurring Charges
31J.6.3.9 Record 09-Usage Charges
33J.6.3.10 Record 10-Tariff Products
34J.6.3.11 Record 11-Other Charges and Credit
34J.6.3.12 Record 12-Messages
35J.6.3.13 Record 13-Summary Charges and Taxes
35J.6.3.14 Record 99-Trailer
36J.7
36J.8 Small, Small Disadvantaged, and Women-Owned Small Business Subcontracting Plan Outline
42J.9 SF-294 - Subcontracting Report Form for Individual Contracts
42J.10 SF-295 - Summary Form for Quarterly Subcontract Reports
42J.11 GSA Form 527 - Contractor’s Qualifications and Financial Information
List of Tables
Table
Page 22Table J.3-1. RTAS NPA-NXXs
List of Attachments Attachment J-1 Region 5 Existing Services by State Attachment J-2 RTAS List of Historical Buildings Attachment J-3 Service Contract Act Wage Determinations Attachment J-4 RTAS SDP Requirements Attachment J-5 NPA - NXX List Attachment J-6 Pricing Tables
J.1 Acronyms
The acronyms or abbreviations used in this Request for Proposals (RFP) are defined in this section. Definitions of many of these terms are provided in Section J.2, Glossary of Terms.
| ACTA |
| Administrative Council for Terminal Attachments |
| ACO |
| Administrative Contracting Officer |
| ACT |
| Accounting Control Transaction |
| ADPCM |
| Adaptive Differential Pulse Code Modulation |
| ADR |
| Alternate Dispute Resolution |
| AIN |
| Advanced Intelligent Network |
| ANSI |
| American National Standards Institute |
| AQL |
| Acceptable Quality Level |
| ARS |
| Automatic Route Selection |
| ASCII |
| American Standard Code of Information Interchange |
| ASTP |
| Agency-Specific Transition Plan |
| ATIS |
| Alliance for Technology Information Standards |
| ATMF |
| Asynchronous Transfer Mode Forum |
| BAN |
| Billing Account Number |
| BGP |
| Border Gateway Routing Protocol |
| BICSI |
| Building Industry Consulting Services Institute |
| BPN |
| Business Partner Network |
| BSBH |
| Busy Season Busy Hour |
| BSS |
| Business Support Systems |
| CCR |
| Central Contractor Registration |
| CD-ROM |
| Compact Disc-Read Only Memory |
| CENTREX |
| CENTRal office EXchange |
| CFR |
| Code of Federal Regulations |
| CIC |
| Carrier Identification Code |
| CIR |
| Committed Information Rate |
| CLASS |
| Custom Local Area Signaling Services |
| CLEC |
| Competitive Local Exchange Carrier |
| CLIN |
| Contract Line Item Number |
| CO |
| Contracting Officer or Central Office |
| COOP |
| Continuity of Operations Plan |
| COR |
| Contracting Officer’s Representative |
| COS |
| Class of Service and Continuity of Service |
| COTR |
| Contracting Officer’s Technical Representative |
| COTS |
| Commercial-Off-The-Shelf |
| CPE |
| Customer Premises Equipment |
| CPNI |
| Customer Proprietary Network Information |
| CSDS |
| Circuit Switched Data Services |
| CSV |
| Circuit Switched Voice |
| DAP |
| Directory Access Protocol |
| DAR |
| Designated Agency Representative |
| DHCP |
| Dynamic Host Configuration Protocol |
| DID |
| Direct Inward Dialing |
| DINS |
| Deinstallation Charge |
| DOD |
| Direct Outward Dialing |
| DS0 |
| Digital Signal Level 0 |
| DS1(3) |
| Digital Signal Level 1 (3) for a digital carrier system |
| DSL |
| Digital Subscriber Line |
| DTE |
| Data Terminal Equipment |
| DTMF |
| Dual-Tone Multi-Frequency |
| DTS |
| Dedicated Transmission Service or Digital Telecommunications System |
| DUNS |
| Data Universal Numbering System |
| ECSA |
| Exchange Carrier Standards Association |
| EDI |
| Electronic Data Interchange |
| EIA |
| Electronic Industries Association |
| EPA |
| Environmental Protection Agency |
| FAR |
| Federal Acquisition Regulation |
| FAS |
| Federal Acquisition Service |
| FCC |
| Federal Communications Commission |
| FDDI |
| Fiber Distributed Data Interface |
| FEMA |
| Federal Emergency Management Agency |
| FIPS |
| Federal Information Processing Standards |
| FIPS-PUB |
| FIPS Publication |
| FLSA |
| Fair Labor Standards Act |
| FOUO |
| For Official Use Only |
| FSDP |
| Fiber Service Delivery Point |
| FTR |
| Federal Telecommunications Recommendations |
| FTS |
| Federal Technology Service |
| G&A |
| General and Administrative |
| GAO |
| General Accounting Office |
| GDIXC |
| Government Designated InterExchange Carrier |
| GDR |
| GSA Designated Representative |
| GFE |
| Government Furnished Equipment |
| GSA |
| General Services Administration |
| GSII |
| Government Services Information Infrastructure |
| GWAC |
| Government Wide Acquisition Contract |
| HSSI |
| High Speed Serial Interface |
| HTTP |
| Hypertext Transport Protocol |
| HUBZONE |
| Historically Underutilized Business Zone |
| IAB |
| Internet Activities Board |
| IAS |
| Internet Access Service |
| ICB |
| Individual Case Basis |
| ICEA |
| Insulated Cable Engineers Association |
| ICLID |
| Incoming Call Identification |
| IDDD |
| International Direct Distance Dialing |
| IDIQ |
| Indefinite Delivery, Indefinite Quantity |
| IEEE |
| Institute of Electrical and Electronics Engineers |
| IETF |
| Internet Engineering Task Force |
| IMAP |
| Internet Messaging Access Protocol |
| IMC |
| Interagency Management Council |
| IPS |
| Internet Protocol Internetworking Service |
| IRS |
| Internal Revenue Service |
| ISCP |
| Integrated Service Control Point |
| ISDN |
| Integrated Services Digital Network |
| ITS |
| Integrated Technology Service |
| ITU |
| International Telecommunications Union |
| IXC |
| Inter-eXchange Carrier |
| LATA |
| Local Access and Transport Area |
| LEC |
| Local Exchange Carrier |
| LNP |
| Local Number Portability |
| MAA |
| Metropolitan Area Acquisition |
| Mb/s |
| Megabytes per second |
| MDF |
| Main Distribution Frame |
| MDG |
| Minimum Dollar Guarantee |
| MEGACO |
| Media Gateway Controller |
| MF |
| Multi-frequency or Multiframe |
| MGCP |
| Media Gateway Control Protocol |
| MIME |
| Multipurpose Internet Mail Extension |
| MOA |
| Memorandums of Agreement |
| Modem |
| Modulator/demodulator |
| MPOP |
| Minimum Point of Presence |
| MRC |
| Monthly Recurring Charge |
| NAC |
| Network Access Charge |
| NANP |
| North American Numbering Plan |
| NCA |
| Not Commercially Available |
| NCS |
| National Communications System |
| NEC |
| National Electric Code |
| NETWORX |
| Replacement Program for the expiring FTS2001 and FTS2001 Crossover contracts |
| NFPA |
| National Fire Protection Association |
| NIUF |
| North American ISDN Users Forum |
| NNTP |
| Network News Transfer Protocol |
| NOC |
| Network Operations Center |
| NPAC |
| Number Portability Administration Center |
| NRSC |
| Network Reliability Steering Committee |
| NS/EP |
| National Security and Emergency Preparedness |
| NSP |
| Not Separately Priced |
| NTMS |
| National Telecommunications Management Structure |
| NTSC |
| National Television Systems Committee |
| NZDS |
| Non-zero dispersion shifted |
| OA&M |
| Operations, Administration, and Maintenance |
| OCD |
| Operational Capability Demonstration |
| OEM |
| Original Equipment Manufacturer |
| ONBD |
| Outside Normal Business Day |
| ORM |
| Optically Remote Module |
| OSHA |
| Occupational Safety and Health Administration |
| OSS |
| Operational Support Systems |
| PBS |
| Public Buildings Service |
| PBX |
| Private Branch eXchange |
| PCO |
| Procurement Contracting Officer |
| PEC |
| Program Evaluation Committee |
| PIC |
| Pre-subscribed Interexchange Carrier |
| PICC |
| Pre-subscribed Interexchange Carrier Charges |
| PIN |
| Personal Identification Number |
| PRI |
| Primary Rate Interface |
| PSAP |
| Primary Service Answering Point |
| PSN |
| Public Switched Network |
| PSTN |
| Public Switched Telephone Network |
| RFP |
| Request for Proposals |
| RTAS |
| Regional Telecommunications Acquisition Services |
| RTP |
| Real-Time Transport Protocol |
| SBU |
| Sensitive but Unclassified |
| SCP |
| Service Control Points |
| SDLC |
| Synchronous Data Link Control |
| SDP |
| Service Delivery Point |
| SDPID |
| Service Delivery Point Identifier |
| SDV |
| Service Disabled Veteran-Owned |
| SIC |
| Service Initiation Charge or Standard Industry Classification |
| SIP |
| SMDS Interface Protocol or Session Initiation Protocol |
| SLC |
| Subscriber Line Charges |
| SMDI |
| Station Message Desk Interface |
| SMDR |
| Station Message Detail Reporting |
| SMSI |
| Simplified Message Service Interface |
| SMTP |
| Simple Mail Transport Protocol |
| SNA |
| System Network Architecture |
| SNAL |
| Subscriber Network Access Line |
| SNMP |
| Simple Network Management Protocol |
| SOA |
| Semiconductor Optical Amplifiers |
| SONET |
| Synchronous Optical NETwork |
| SPID |
| Service Profile Identifier and Directory |
| SS7 |
| Signaling System Number 7 |
| STP |
| Signaling Transfer Point |
| T-1 (3) |
| Trunk Level 1 (3) |
| TCIF |
| Telecommunications Industry Forum |
| TCP |
| Transmission Control Protocol |
| TESP |
| Telecommunications Electric Service Priority |
| TIA |
| Telecommunications Industries Association |
| TMA |
| Telecommunications Management Associates |
| TOPS |
| Telecommunications Ordering and Pricing System |
| TMP |
| Transition Management Plan |
| TSA |
| Transportation Security Agency |
| TSAA |
| Terminating Services Access Arrangement |
| TSP |
| Telecommunications Service Priority |
| TSS |
| Telecommunications Services Sector |
| U.S.C. |
| United States Code |
| UBS |
| Unclassified But Sensitive |
| UDP |
| User Datagram Protocol |
| UL |
| Underwriters Laboratories |
| UNI |
| User-to-Network Interface |
| USF |
| Universal Service Fund |
| UTP |
| Unshielded Twisted Pair |
| V&H |
| Vertical and Horizontal Coordinates |
| VDSL |
| Very-High-Speed Digital Subscriber Loop |
| xDSL |
| (any) Digital Subscriber Line |
J.2 Glossary of Terms
| Access circuit |
| The access facilities provided between the Service Delivery Point (SDP) and the Point of Presence (POP) and/or the Local central office. |
| Account code |
| A code that identifies the caller so that the cost of the call can be billed to the appropriate party. |
| Additional directory number |
| A feature that provides multiple numbers within a single, main directory listing. |
| Administrative Contracting Officer |
| The Administrative Contracting Officer is responsible for administering the contract after contract award. |
| Agency |
| A term used to identify all federal agencies, authorized federal contractors, agency-sponsored universities and laboratories, and, when authorized by law or regulation, state, local, and tribal Governments. See also “customer.” |
| Agency Billing Code |
| A Government-provided code that identifies a specific billing account for an agency allowed to order RTAS services. |
| Agency Hierarchy Code |
| An agency-provide code that identifies how billing data shall be grouped; e.g., by agency, Billing Accounting Code, Location Code, service, and SDP. Each level of the hierarchy shall contain the aggregate information pertaining to the lower levels. |
| Alphanumeric |
| A term pertaining to a character set that contains letters, digits, and sometimes other characters, such as punctuation marks. |
| Alternate call directory listings |
| A feature that allows alternate numbers to be indicated under a directory listing. |
| Analog |
| In telephone transmission, the signal being transmitted–voice, video, or image–is “similar to” the original. In telecommunications, analog means telephone transmission and/or a switch which is not digital. |
| Analog data |
| Data represented by a physical quantity that is considered to be continuously variable and whose magnitude is made directly proportional to the data or to a suitable function of the data. |
| Associated Government Fee(s) |
| Fee(s) representing any direct or indirect costs incurred by the Government associated with the RTAS program such as, but not limited to, the contract management fee. |
| Authorization Code |
| A code that, once entered, can permit the user to gain access to a system or service. |
| Automatic Call Back |
| Allows a user to place a call back on a busy line. When the called station goes on-hook, the originating station is rung and, when answered, the original call is automatically placed. |
| Automatic Route Selection (ARS) |
| A process for routing calls automatically, based on the area code (NPA) and exchange code (NXX) of the called number. |
| Availability |
| The proportion of total time that the service was available for use during the reporting period, which is usually one month. For purposes of the contract, the operational availability is defined as follows: |
Availability = Total Uptime x 100 .
Total Uptime + Total Downtime
Total uptime is the total amount of time the service is available within the reporting period. Total downtime is the total amount of time that the service is unavailable. Total downtime includes scheduled maintenance downtime if the service is unavailable for use.
| b/s and bps |
| Bits per second |
The bandwidth of a device is the difference between the limiting frequencies within which performance with respect to some characteristic falls.
(b) The difference between the limiting frequencies of a continuous frequency band.
| Base price |
| The price for providing the basic service and included features. |
| Basic capability |
| A basic capability is a service function that is included in the base price of the service. |
| Basic rate |
| The transmission speed supported by the basic interface structure of an ISDN system that is composed of two B (64 kb/s) and one D (16 kb/s) channels, as defined in CCITT I‑412. |
| Billing Account Codes (BAC) |
| A three-digit number that is assigned by the Government to uniquely identify the agency cost center on the service order and the invoice. |
| Billing/billed |
| The process of creating an invoice or a bill. |
| Binary digit (bit) |
| The binary notation of either of the characters 0 or 1. |
| Blocking |
| The process of denying access to, or use of, a facility, system, or component. |
| Blocking caller-paid information phone numbers |
| The capability to block caller-paid calls from a station to an “information” number or Directory Assistance (e.g., 900). |
| Blocking of selected numbers |
| The capability to block calls incoming from pre-determined numbers. |
| Cable |
| Any communications path having a bandwidth greater than a voice-grade telecommunications channel. |
| Call |
| Any demand to set up a connection. A unit of traffic measurement. |
| Call blocking |
| The capability to block unwanted incoming calls based on user-specified numbers. |
| Call consultation |
| A feature that allows a user to alternate between a party on hold and an existing conversation. |
| Call Detail Record (CDR) |
| A record of certain characteristics of a telephone call, including the time and duration of the call, the called number, the calling number (if available), and the charge. |
| Call forward - busy line |
| A feature that permits calls attempting to terminate to a busy station line to be redirected to a predetermined line when the called station is in use. |
| Call forward - no answer |
| A feature that provides for forwarding of incoming calls to a predetermined line when the called station line does not answer within a prescribed time. |
| Call forward - variable |
| A feature that allows a user to choose to reroute incoming calls to another specified telephone number. |
| Call hold |
| A feature that allows a station user to “hold” any call in progress by flashing and then dialing a “hold” code, thus freeing the line for the purpose of originating another call or returning to a previously held call. |
| Call hunting |
| See hunting. |
| Call park |
| The capability to allow a call to be parked at a directory number for retrieval by another line or trunk. |
| Call pickup |
| A feature that allows a station user to answer any calls directed to another station line within his own preset pickup group by dialing a pickup code from an idle or busy station. If more than one station line in the pickup group is ringing, the individual call to be answered will be selected by the system. |
| Call trace |
| Allows the user on any line to initiate identification of the calling party by dialing a code. |
| Call transfer |
| A feature that allows a station user to transfer any call in progress to another station within the same system without the assistance of the attendant. |
| Call waiting |
| A feature that allows a call to a busy station line to be held waiting while a tone signal is directed towards the busy station user. (Only the called station user hears this tone.) |
| Caller ID |
| A basic capability that provides the calling number to the terminating station. |
| Caller or calling party |
| A person, program, or item of equipment that originates a call. |
| Calling number suppression |
| A feature that provides the capability to the originating user to block the station number from being passed to the terminating station. |
| Cancel |
| A type of service order that removes items from service and terminates billing before the items have been accepted. Compare with “disconnect.” |
| CENTREX |
| A Central Office Exchange - service that provides, from a telephone company central office switch or a functionally equivalent switch that is not part of the network, basic capabilities and features comparable to those of a line or provided by a PBX. |
| Centrex-like line |
| A central switched-based service that provides a subscriber with a single, voice-grade telephonic communications channel that is directly connected to a contractor-owned or -leased serving office. A Centrex-like line can be used to place or receive one call at a time. |
| Channel |
| (a) A connection between the initiating and terminating nodes of a circuit. |
(b) A path along which signals can be sent; e.g., data channel, output channel.
| Class of Service (COS) |
| A designation assigned to describe the service treatment and privileges given to a particular terminal. |
| Clear channel |
| A full 64 kb/s channel for transferring user information. Signaling is communicated over a separate channel. Contrast with a 56 kb/s channel in which signaling is communicated over the same channel (in-band signaling). |
| Clear channel capability |
| A channel able to provide full 64 kb/s for user information transfer. |
| CLIN |
| A Contract Line Item Number (CLIN) is a service or feature for which a price has previously been established in Section B of the contract. |
| Codec |
| An assembly consisting of a coder and a decoder in the same equipment used to convert analog signals to a digital format for transmission over a digital communication channel and for reconverting the quasi-digital signal to an analog signal. Contrast with modem. |
| Co-located |
| In the same room of the same customer location. |
| Commercially available |
| See “commercially available telecommunications service.” . |
| Commercially available telecommunications service |
| The service, or service-related feature, as applied to a telecommunications service in a geographic area, is “commercially available” when it is currently provided by one or more entities who are providers of telecommunications services to one or more other entities, independent from the service provider, for their own legal commercial purposes and is available to the general public.” |
| Compatibility |
| A property of systems that allows the exchange of necessary information directly and in usable form. |
Note: Implies use of identical or compatible protocols.
| Conference calling |
| A feature that allows a station user to establish a multiparty conference connection. |
| Confidentiality |
| The concept of holding sensitive data in confidence, limited to an appropriate set of individuals or organizations. |
| Contracting Officer |
| The Contracting Officer is responsible for administering the contract. It is a generic term for “Administrative Contracting Officer” and “Procuring Contracting Officer.” |
| Contracting Officer’s Representative |
| The Contracting Officer’s Representative is responsible for monitoring compliance with the non-technical aspects of the contract. |
| Contracting Officer’s Technical Representative |
| The Contracting Officer’s Technical Representative is responsible for monitoring compliance with the technical aspects of the contract. |
| Customer/Client |
| A term used in this RFP to designate an agency cost center that purchases services or equipment. See also “agency.” |
| Customer Premises Equipment |
| Equipment owned, leased, or under the control of the Government and physically located at the Government’s premises. |
| Cutover |
| The physical changing of circuits or lines at a telecommunications location from one configuration to another. |
| Data |
| The representation of facts, concepts, or instructions in a formalized manner suitable for communication, interpretation, or processing by humans or by automatic means. |
| Dedicated Transmission Service (DTS) |
| The private‑line transmission of voice, data, or video signals. |
| Delay |
| The interval of time between origination and receipt of a signal. |
| Demarcation point |
| The point where the service provider brings in the wiring that connects to the customer’s telecommunications system. |
| Designated Agency Representative |
| The Designated Agency Representative (DAR) will be nominated by their agency, and delegations will be granted by the GSA or agency ACO. The DAR is responsible for ordering services. |
| Dial pulse |
| A direct current pulse produced by a telephone instrument interrupting a steady current at a sequence and rate determined by an operator‑selected digit and the operating characteristic of the instrument. |
| Dial Tone Denial |
| Used in conjunction with Priority Treatment (see Section C.), enables critical personnel to make outgoing calls during conditions of severe system overload. |
| DID/DOD Trunks |
| Direct Inward Dialing (DID)/Direct Outward Dialing (DOD) trunks connect the customer’s CPE with the central office, are associated with a specific block of telephone numbers, and carry the customer’s on-net and off-net traffic. |
| Digit display |
| A feature that provides the capability of displaying digits at the station. |
| Digital data |
| Data represented by discrete values or conditions, as opposed to analog data. |
| Digital Signal 0 (DS0) |
| A digital signal rate of 64 kb/s. The worldwide standard speed for digitizing one voice conversation using Pulse Code Modulation (PCM). |
| Digital Signal 1 (DS1) |
| A digital signal rate of 1.544 Mb/s. |
| Digital Signal 3 (DS3) |
| A digital signal rate of 44.736 Mb/s. |
| Direct Inward Dialing (DID) |
| The capability of dialing a call from an external party directly to a station without the assistance of an attendant. |
| Direct Outward Dialing (DOD) |
| The capability allowing an internal user to place a call to an outside party without the assistance of an attendant. |
| Directory Assistance |
| A service that provides the subscriber with access to commercial Directory Assistance services (e.g., 411 or NPA-555-1212). |
| Disconnect |
| A type of service order that removes items from service and terminates billing even though the items have been accepted. Compare with “cancel.” |
| Distinctive ringing |
| A feature providing the capability of distinguishing between internal or DID calls based on the station ringing pattern. |
| DS1 |
| A North American term for a digital carrier facility that transmits a digital signal at 1.536 megabits per second (Mb/s) information rate. A DS1 trunk can carry 24 DS0 channels. |
| DS3 |
| A North American term for a digital carrier facility that transmits a digital signal at 43.008 megabits per second (Mb/s) information rate. A DS3 trunk can carry 28 DS1 channels. |
| Dual service |
| A feature providing the capability of temporarily terminating calls to a second line as well as to the primary line. |
| Dual-Tone Multi-Frequency (DTMF) signaling |
| A telephone signaling method employing standard combinations of two specific voice band frequencies, one from a group of four low frequencies and the other from a group of four higher frequencies. |
E&M signaling
An arrangement whereby communication between a portion of a circuit and a separate signaling unit is accomplished over two leads: the “E” (or “Ear”) lead which receives open or ground signals from the signaling unit, and the “M” (or “Mouth”) lead which transmits battery or ground signals to the signaling units.
| Effective Billing Date |
| The date on which a quoted price becomes effective. |
| Electronic access |
| The capability to access information via on-line access (dedicated or dial-up), E-mail, or facsimile. |
| Electronics Industries Associations (EIA) |
| A Washington, DC trade organization of manufacturers which sets standards for manufacture of electronics equipment. |
| End-to-end |
| Telecommunications service from the originating user’s terminal to the destination user’s terminal. |
| Erlang |
| A measurement of telephone traffic. One Erlang is equal to one full hour of use, or 60x60=3600 seconds of phone conversation. Traffic measured in 100 call seconds (CCS) can be converted into Erlangs by multiplying by 100 and then dividing by 3600. |
| Evaluated for reasonableness |
| Assessments made on information to ensure that it lies within a certain range and/or conforms with applicable standards |
| Extended Superframe Format (ESF) |
| A T1 or DS1 framing standard whereby 24 frames, rather than 12, are grouped together. |
| Facilities |
| The transmission, switching, and other network assets used to provide telecommunications services. |
| Fair and Reasonable |
| A transaction that is fair to both parties, considering the agreed-upon conditions, promised quality, and timeliness of contract performance. FAR 15.402(a) requires contracting officers to ensure that supplies and services are purchased under negotiated contracts at fair and reasonable prices |
| Feature |
| A feature is a service function that may be priced separately from the basic price of the service. |
| Federal Acquisiton Service |
| The GSA business line created as a result of combining the Federal Technology Service and the Federal Supply Service. |
| Federal Communications Commission (FCC) |
| The FCC is a Federal regulatory agency that was created by the Communications Act of 1934. It regulates the provision of interstate telecommunications services within the United States. |
| Fiber Distributed Data Interface (FDDI) Network Service (FNS) |
| A Local Area Network (LAN) service available in several formats, including Ethernet and Token Ring. Access to the LAN is provided through an FDDI interface. |
| Fiber optics |
| A technology that uses light as a digital information carrier. |
| Flexible disconnect, both/either party |
| The capability to disconnect a call when either or both parties hang up. |
| Foreign Exchange (FX) Service |
| A service that enables a subscriber to receive a dial tone from a central office that is outside the subscriber’s exchange area. |
| Four-wire circuit |
| A transmission circuit that consists of two pairs of two-wire circuits. One pair is used to transmit and the other to receive. A four-wire circuit costs more than a two-wire circuit but provides better reception. All long distance trunks are four-wire circuits. Subscribers can request and pay more to get a four-wire local access connection. |
| FTS |
| The Federal Technology Service, administered by the General Services Administration, provides domestic (local and long distance) and international telecommunications services to Government agencies. |
| Full-duplex operation |
| A mode of operation in which simultaneous communication in both directions may occur between two terminals. Contrast with half duplex or simplex operation in which communications occur in only one direction at a time. |
| Gateway |
| A network node in a communication network equipped for interfacing with a network using different protocols. |
| Grade of service (GOS) |
| The probability of a call being blocked during a call attempt, expressed as a decimal fraction, during the busy hour. |
| Ground start |
| A supervisory signal from a terminal to a switch in which one side of the line is temporarily grounded. |
| Group dialing plan |
| A feature that provides the capability to customize the dialing plan (e.g., one- or two-digit dialing) for a defined group of stations within the system. |
| Hard copy |
| In telecommunications systems, a permanent reproduction of any part of the data transmitted through the system. The reproduction may be generated by equipment such as teletypewriter pages, facsimile pages, or computer printouts. |
| Hunting |
| The capability to route incoming calls through a series of stations. If the first station is busy, the calls will be routed to the second station in the series, and so on. |
| Identification |
| The process that enables recognition of an entity by a system, generally by the use of unique machine-readable user names. |
| Immediate Start |
| A form of trunk signaling where pulsing is required to be received about 120 milliseconds after receipt of the connected signal. |
| Implementation |
| The process of adding new services or changing existing services. |
| In writing |
| The term “in writing” refers to a printed, hard-copy form or to a form that is electronically-accessible via on-line messaging and/or a database. Verbal communication alone is not to be considered “in writing.” |
| Integrated Services Digital Network (ISDN) |
| A network that provides end‑to‑end digital connectivity to support a wide range of services, including voice and non-voice services, to which users have access by a limited set of standard multipurpose user network interfaces, as defined in the CCITT I series. See Basic Rate and Primary Rate. |
| Integrity |
| The assurance that the received data has not been altered in an unauthorized manner from the original transmission. |
| Intercept |
| The process by which calls blocked and are diverted to a station attendant or a recording. |
| Intercom |
| The capability to reach another station within an intercom group by dialing one or two digits. |
| Interconnection |
| The linking together of systems, which are not necessarily interoperable. |
| IntereXchange Carrier |
| Any service provider offering inter-Local Access and Transport Area telecommunications services. |
| Internetworking |
| The process of interconnecting a number of individual networks to provide a path from a terminal or a host on one network to a terminal or a host on another network. The networks involved may be of the same type or they may be of different types. However, each network is distinct, with its own addresses, internal protocols, access methods, and administration. |
| Interoperability |
| The ability of each service provider to effectively and efficiently transfer all information and control data within its own network and between its network and those of other service providers so that a given service offering operates transparently and without performance degradation for users. |
| Invoice |
| A due and payable itemized list of goods and services from a contractor which states quantities, prices, charges, and other supporting data needed to verify these charges. |
| Invoicing |
| The process of preparing and forwarding a list of charges to the Government for services rendered by the contractor. |
| Kilobyte (kB) |
| The term designating 1000 bytes. |
| Last number redial |
| The capability of redialing the last number dialed by pressing a feature code or button. |
| Latency |
| The time it takes information to transit between SDPs, including propagation delay and processing delay (e.g., the time required to establish the route or perform other switching tasks). |
| Line Hunting |
| See Hunting. |
| Link level |
| The conceptual level of control in data transmission or data processing logic existing in the station that is responsible for maintaining control of the data link. |
| Local access connection |
| The service provided from the subscriber’s Service Delivery Point (SDP) to the service provider’s facility. It also includes any service provided by the contractor’s facility as part of the monthly port service. |
| Local Area Network (LAN) |
| A data communications system that (a) lies within a limited spatial area, (b) has a specific user group, (c) has a specific topology, and (d) is not part of the Public Switched Network but may be connected to it. |
| Local service |
| The telecommunications services rendered within a Local Access and Transport Area (LATA). |
| Location Code |
| The Location Code (LC) uniquely identifies a building. |
| Logon |
| The procedure that is followed by a user in beginning a period of on-line terminal operation. |
| Long distance service |
| The telecommunications services rendered between Local Access and Transport Areas (LATAs). |
| Loop start |
| A supervisory signal given by a telephone after the loop path to the central office is completed. |
| Mandatory Taxes and Surcharges |
| Taxes (defined in Section H.) and surcharges and fees (defined in Section H.) that are itemized and separately billed. |
| Megabyte (MB) |
| The term for 1,048,576 (220) bytes. |
| Message waiting indication |
| A visual or aural indication at a station that a message is waiting. |
| Migration |
| The process of planning for and transferring services from an existing network to another. |
| Mileage |
| The distance in miles between the two end points of a circuit. |
| Minimum Point of Presence (MPOP) |
| The point, normally at the Main Distribution Frame (MDF) of a building, where the Local Exchange Carrier’s entrance cable is terminated and cross-connected to the inside wiring that serves the building. |
| Modem |
| The acronym for Modulator-DEModulator. Modems are used for converting digital signals into quasi-analog signals for transmission over analog communication channels and for reconverting the quasi-analog signals into digital signals. Contrast with codec. |
| Move |
| A move is a change in the customer’s terminal location within the same building. |
| Multiple Appearance Directory Numbers |
| A directory number that is assigned more than once to one or more telephone sets. |
| Multiple Appearance Preselection and Preference |
| Provides multi-line appearance voice terminal users with options for placing or answering calls on selected appearance. |
| Multiplexing |
| The division of a transmission facility into two or more channels by: (1) splitting the frequency band transmitted by the channel into narrower bands, each of which constitutes a distinct channel (frequency‑division multiplexing); (2) by allotting this common channel to several different information channels, one at a time (time-division multiplexing); or (3) simultaneously sharing the frequency and time slots using “orthogonal” digital signals (code division multiplexing). |
| Narrowband |
| A data stream, as in narrowband data, narrowband switched services, or narrowband signal, whose digital signal representation has an essential spectral content that is limited to that which can be contained within a voice channel of nominal four-kHz bandwidth. |
| National Security/Emergency Preparedness (NS/EP) requirements |
| The features, as used in this document, that maintain a state of readiness or respond to and manage an event or crisis (local, national, or international) that causes or could cause injury or harm to the population, damage to or loss of property, or degrade or threaten the security of the United States. |
| NBD |
| The Normal Business Day (NBD), Monday through Friday, excluding Federal holidays. Times to be determined by contractor. |
| Network |
| An interconnection of multiple communicating entities and multiple nodes. |
| Network Interface Device (NID) |
| A physical point of demarcation between the customer’s equipment and the network as defined by the FCC and the Public Utility Commission (PUC). |
| Network Point of Presence (NETPOP) |
| A physical point of demarcation between the customer’s equipment and the network as defined by the FCC and the Public Utility Commission (PUC). |
| North American Numbering Plan (NANP) |
| A numbering plan that allows all stations conforming to the 10‑digit dialing pattern of the Public Switched Network to be accessed. The pattern is of the form NPA‑XXX where NPA equals Numbering Plan Area (Area Code); N = 2‑9; P = 0‑9; A = 0‑9; and X = 0‑9. |
| Notice to Commence Work |
| Time at which the contractor assumes responsibility to provide services under the contract. |
| NPA-NXX |
| The NPA is the Numbering Plan Area, also known as the area code, and NXX is the designator for the first three digits of a seven-digit local telephone number, known as the Exchange Code, that identifies the serving central office. |
| NPA-NXX group |
| A group of NPA-NXXs that for distance-sensitive billing purposes are at the same location. |
| NTSC standard |
| The North American Television Standards Committee standard for the generation, transmission, and reception of television communications where a 525‑line picture is the standard vs. the European Phase Alternation Line (PAL) and Systeme Electronique Couleur Avec Memoir (SECAM) systems, which use more lines to form the picture. |
| Number Portability |
| A feature enabling the subscriber to keep the same phone number when the telephone service provider changes. |
| OC-n |
| Optical Carrier - Type n. For example, OC-1 operates at a line payload rate of 49.536 Mb/s; OC-3 at 148.608 Mb/s; OC-12 at 594.432 Mb/s; and OC-48 at 2.488 Gb/s. |
| Off-hook time out |
| The capability of a switch to detect and react to an off-hook condition over a period of time before reception of dialing information or after call disconnect. |
| Off-Net |
| Call originating within the RTAS service provider network and terminating outside the RTAS service provider network. |
| On-line |
| The electronic availability on demand from a computer-based system without mounting removable media such as magnetic tape or disks. |
| On-Net |
| Call originating and terminating within the RTAS service provider network. |
| Operator assistance |
| The live or mechanical assistance by the service provider’s operator center for calls completed or billed. |
| Optical Carrier |
| A sinusoidal waveform that operates at optical frequencies and is modulated by voice, video, or data signals. |
| Optically Remote Module (ORM) |
| An extension of the host switch that is connected by an optical fiber and replicates the line-control functions of the host switch at a remote location. |
| Other Direct Costs (ODC) |
| The costs associated with services that are within the scope of the contract but are not priced under the pricing structures provided in Section B. |
| Outage |
| A telecommunication service condition wherein a user is deprived of service because of a malfunction of the communication system. |
| Outside Normal Business Day (ONBD) |
| Outside the Normal Business Day (ONBD); as defined in Section B. to be any time other than the Normal Business Day. |
| Point of Presence (POP) |
| An Interexchange Carrier’s point of interface with a Local Exchange Carrier. |
| Post dialing delay |
| The time from the dialing of the last digit to the moment the phone rings at the receiving location. |
| Price |
| The charge for the associated CLIN. |
| Primary directory listing |
| A listing in the telephone directory published by the dominant Local Exchange Carrier in the customer’s exchange area of the station number which is designated as the customer’s main billing number. It contains the name of the customer, or the name under which a business is regularly conducted, as well as the address and telephone number of the customer. |
| Primary rate |
| The transmission rate supported by the ISDN primary rate interface, defined on CCITT I.412 as 1,536 kb/s and composed of 23 B (64 kb/s) and one D (64 kb/s) channels. |
| Privacy |
| A feature that provides the capability for a user to prevent others from entering into a connection on a multi-appearance line. |
| Private Branch Exchange |
| Telephone switching equipment that conforms to the Electronics Industries Association (EIA) standards RS‑464 and RS‑464‑1 and meets FCC registration requirements for interconnection to the Public Switched Network. |
| Procuring Contracting Officer |
| The Procuring Contracting Officer is responsible for the procurement prior to contract award. |
| Provisioning |
| The act of supplying telecommunications service to a user, including all associated transmission, switching, equipment, software, wiring, value-added services, and support systems. |
| Public Switched Network (PSN) |
| Any common carrier network that provides circuit switched services to public users. |
| Redacted |
| For purposes of this RFP, edited to remove sensitive material from a document that is provided to the public. |
| Replaced date |
| The date on which a quoted price is replaced. |
| Robustness |
| The network shall be “robust;” i.e., in the event of failure of any system or component, the network will continue to function. |
| Scalability |
| The scalability of the network is a measure of the extent to which it is capable of serving traffic volumes in excess of those projected. |
| Service Delivery Point (SDP) |
| The point at which a service is delivered by the contractor to the user. The SDP is the interface point for the physical or logical delivery of a service, is one of the points at which performance parameters are measured to determine compliance with the contract, and the point used by the contractor to identify the charges for services rendered. |
| Service due date |
| The date service is to be delivered, i.e., the date mutually agreed for the contractor to deliver service in accordance with individual service order. |
| Service functionality |
| A service functionality is a basic capability or a feature. |
| Service order |
| The means by which GSA Contracting Officer’s Representatives (CORs) and agency CORs order, change, cancel, or disconnect services and equipment. |
| Set-up charge |
| A charge to compensate the contractor for preparations and technical support prior to the start of a scheduled audio or video teleconference. |
| Shared ISDN PRI D Channel |
| A PRI configuration in which the D channel is shared (e.g., several PRIs having a 24B+ 0D configuration share a D channel). |
| Signaling |
| The information exchange concerning establishment and control of a connection and management of the network, in contrast to user information transfer. |
| Signaling System Number 7 |
| An out-of-band digital signaling system used by common carriers for call control. |
| Signaling Transfer Point (STP) |
| The STP in a common-channel signaling network is a packet switch that provides for the transfer of signaling messages from one signaling link to another. |
| SONET |
| A Synchronous Optical Network (SONET) is a fiber optic communication network that transports both asynchronous and synchronous digital signals using the Synchronous Transport Signal (STS) format. |
| Specification |
| A document intended primarily for use in a procurement that clearly and accurately describes the required technical parameters for items, materials, or services, including the procedure by which it will be determined that the requirements have been met. |
| Speed calling |
| A feature that allows a station user to reach any of a preselected group of stations by dialing single-digit codes. |
| Start date |
| The date on which a quoted service/price becomes effective. |
| Station |
| A data terminal or voice terminal used to access a network. |
| Station-to-station dialing |
| A feature that allows a station user to directly dial other stations within the same system without the assistance of the attendant. |
| Stop date |
| The date on which a quoted service/price is no longer effective. |
| Subscriber |
| One that uses telecommunications service. |
| Synchronous transmission |
| Digital transmission in which the time interval between any two similar significant instants in the overall bit stream is always an integral number of unit intervals. |
| T1 |
| The digital service that provides transmission between two points at an aggregate data rate of 1.544 Mb/s. Commonly interchangeable with DS1 service. |
| T3 |
| The digital service that provides transmission between two points at an aggregate data rate of 44.736 Mb/s. Commonly interchangeable with DS3 service. |
| Telecommunications |
| Any process that permits the passage of information from a sender to one or more receivers in any usable form by means of any electromagnetic system. |
| Teleconferencing |
| A conference between persons remote from one another but linked by a telecommunications system. |
| Three-way conference calling |
| See conference calling. |
| Tie trunk |
| A dedicated circuit linking two PBXs. |
| Total Evaluated Discounted Cost |
| The Total Evaluated Discounted Cost (TEDC) for an offer represents the present value over the entire contract period (including option years) of all costs to the Government for mandatory voice services, including the cost of basic service, features, mandated taxes, surcharges, and fees, and any other costs related to mandatory service requirements. The TEDC will not include the cost of optional or additional services proposed by the offeror. |
| Traffic |
| 1. The information moved over a communications channel. |
A quantitative measurement of the total messages and their length, expressed in calls, Erlangs, one hundred call seconds (CCSs), or other units, during a specified period of time.
| Transition |
| The process of planning for and transferring services from the MAA service to the RTAS service. |
| Transmission facility |
| 2. The physical wires, amplifiers, and other equipment used to transmit an electrical signal. |
| Trouble |
| Failure of a system or circuit or item of equipment or software to perform to specification. |
| TSP Level Change |
| The change from one to another of five Telecommunications Service Priority (TSP) levels. |
| TSP Provisioning |
| The priority installation of a new circuit. |
| TSP Restoration |
| A term which establishes and maintains a restoration priority for a circuit. |
| Two-Wire Circuit |
| A transmission circuit composed of two wires - signal and ground - used to both send and receive information. VS local access connections are generally two-wire circuits. |
| Vanity number |
| A directory number that can be dialed using a meaningful alphanumeric representation. |
| Voice mail |
| A voice messaging system. |
| Wink start |
| A short-duration off-hook signal. |
| xDSL |
| A generic name for a Digital Subscriber Line (DSL), a form of transmission over a local access connection whereby the bit rate to the subscriber is much higher than the bit rate from the subscriber. See also ADSL. |
J.3 RTAS Service and Location Information
The purpose of this section is to identify NPA-NXXs currently served by the Chicago MAA program. Additionally, customer location and quantities are provided by service. Refer to Attachment J-1.
For pricing purposes, the RTAS service area shall be defined by the NPA-NXXs currently assigned by the North American Numbering Plan Administrator (NANPA).
J.3.1 RTAS Numbering Plan Areas
Table J.3-1 provides a listing of the current NPA-NXXs served by RTAS.
Table J.3-1. RTAS NPA-NXXs
IL
Note: This is an example only. Use as a Guideline See Attachment J-5, NPA-NXX List J.3.2 MAA Location and Quantity Information
The current regional network service requirements are described by location and quantity in Attachment J-1. Internet access and DSL requirements are not identified becaue the current MAA services do not provide Internet Access Service or DSL.
1. Analog lines.xls
2. DTS.xls
3. ISDN BRI.xls
4. ISDN PRI.xls
J.4Reserved
J.5Reserved J.6General Instructions for Formatting Invoice Files This attachment defines the record formats that are to be submitted by a contractor to GSA for processing in the TOPS billing system. All records defined are submitted in the same file. The file shall contain all charges for any given account. Multiple files may be submitted based on different billing cycles, however any single customer account must be complete within a single file. Multiple accounts may be in the same file.
J.6.1 Product/Service Categories
The following are the 3 categories under which all products/services will generally fall. Listed under each category is a list of record types that shall be used when submitting invoices for a particular type of product/service. Detail definition and layout of each record type is provided.
1. Service Only
a) 01-General invoice information
b) 03-Payments
c) 04-Adjustments
d) 05-Customer Information
e) 06-Service Instance Information
f) 07-Recurring Charges
g) 08-Non-Recurring Charges
h) 12-Messages
i) 13-Summary Charges and Taxes
j) 99-Trailer
2. Line/Circuit Billing with no Usage
a) Same record types, as the Service Only Category, are to be used. However, there would be more Service Instance Information records that capture the line level charges.
3. Line/Circuit Billing with Usage
a) In addition to the record types for the Service Only Category, the following record types are also to be used for local and/or long distance usage charges. The usage file is to be submitted separately.
i) 02-Taxes for IXCs
ii) 09-Usage Charges
iii) 10-Tariff Products
iv) 11-Other Charges and Credits
v) 13-Summary Charges and Taxes
J.6.2 File and Field Definition Notes J.6.2.1 General Notes
1. The delivered file name must include the date and time the invoice was processed and an identifier of the unique process group. A specific means shall be used to define the group of accounts within this file uniformly from month to month.
2. Every record is fixed at 600 characters (bytes) long.
3. All data is ASCII characters with no delimiters between fields.
4. Every record must end with a line feed character.
5. All fields are fixed length as depicted in the following worksheets.
6. Any field without data is space filled.
7. Text fields are left justified and space filled.
8. Numeric fields are left justified and space filled except for rate/currency fields which are right justified and space filled.
9. Price/currency fields are in cents with no commas or periods or other punctuation except for a leading minus sign when appropriate. Data is right adjusted in the field e.g., 100 = $1.00. Rate fields 07 and 08 are an exception and assume four decimal places e.g., 49100 = $4.91.
10. Negative values have a negative sign (-) to the left of the number.
11. Each file contains one and only one General Invoice Information record type 01.
12. Payment records with record type 03 apply at the billing account number (BAN) level. There is a 03 record type for each payment received within a billing cycle.
J.6.2.2 Field Definition Notes
1. Account ID is of the format: NNNNNNNNNN.CCCCC.LLLLL
a. NNNNNNNNNN is a contractor account number or BAN. Normally a fictitious 10 digit telephone number. Must be unique for each account.
b. CCCCC is an Agency Billing Account Code (BAC) supplied by the Government (5 characters padded to the left with 0’s if necessary, it can be alphanumeric)
c. LLLLL is a Location Group identifier (5 characters padded to the left with 0’s if necessary)
d. When not using CCCCC or LLLLL, the accompanying period separator is not used. LLLLL is never used when CCCC is not used.
2. The Account ID does not use the Location Group ID portion.
3. Date field of the format MMDDYYYY, containing no punctuation/separation characters.
4. Time field of the format HHMM, containing no punctuation/separation characters.
J.6.3 Record Type Definitions
J.6.3.1 Record 01-General Invoice Information
The following record type is used for the general information of the invoice.
General Invoice Information Record
| Field |
| Starting Byte Position |
| Size (Bytes) |
| Description |
| 1 |
| Record Type ID |
| 1 |
| 2 |
| Hard Coded - ‘01’ |
| 2 |
| Account ID |
| 3 |
| 30 |
| Account ID of the BAN or BAC |
| 3 |
| Invoice number |
| 33 |
| 10 |
| Invoice number |
| 4 |
| Payment due date |
| 43 |
| 8 |
| Payment due date (MMDDYYYY) |
| 5 |
| Statement date |
| 51 |
| 8 |
| Statement date (MMDDYYYY) |
| 6 |
| Start date of cycle |
| 59 |
| 8 |
This is the start of the file's text. The full file is on GovTribe.