A5 RRB SMAC SF-30 pages 1 thru 4.pdf

11. CONTRACT 10 CODE OF PAGES

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT IPA~E

I 4

2. AMENDMENTIMODIFICATION NO. 3. EFFECTIVE DATE

A5 03/18/2011

4. REQUISITION/PURCHASE REQ. NO. 15. PROJECT NO. (If applicable)

6. ISSUED BY CODE

U.S. Railroad Retirement Board Acquisition Management/Procurement 844 North Rush Street Chicago, IL 60611-2092

7. ADMINISTERED BY (If other than Item 6) CODE I

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county. State andZIP Code) I (X)

Ig]

9A. AMENDMENT OF SOLICITATION

NO.

RRB11R001

9B. DATED (SEE ITEM 11)

02/11/2011

10A. MODIFICATION OF CONTRACT/ORDER NO.

CODE IFACILITY CODE

0 10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

Ig] The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt ofOffers 0 is extended, Ig] is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified In the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning 3 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the ofter submilted;

or (c) By separate leiter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWlEDGMENT TO BE RECENED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (Ifrequired)

None

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE

o A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

o B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b}.

o C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

o D. OTHER (Specify type ofmodification and authority)

E. IMPORTANT: Contractor 0 is not, Ig] is required to sign this document and return _--.,.;:3=--_ copies to the issuing office.

14. DESCRIPTION OF AMENDMENTIMODIFICATION (Organized by UCF section headings, including solicitation/contracl subject matter where feasible.)

See attached pages 2-4

Except as provided herein, all tenns and conditions of the document referenced In Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type orprint) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or pl1nt)

Paul T. Ahern Contracting Officer .,.

15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED15C. DATE SIGNED 1~Jlye£~~~ I ., . /'7

(Signature ofperson authotized to sign) (Signature of Contracting Off/Cerj 03/18/2011

NSN 7540-01·152·8070 STANDARD FORM 30 (REV.10-83)

Previous edition unusable Prescribed by GSA FAR (48 CFR) 53.243

Amendment A-s to Solicitation RRBllROOl RRB SMAC (Part B Medicare Services) Page # 2 of4

A. The purpose of this amendment is to provide RRB answers to further potential Offeror questions submitted regarding the solicitation and RRB answers provided in amendment A-2 and to provide revisions to the RFP, the statement of work, and other attachments where applicable as stated below.

B. Potential offeror further questions and RRB answers follow:

1) The incumbent contractor workload for the EDI Help Desk currently averages 4,735 calls per month, which equates .56% of annual claims volume or .0038 calls per provider (based on total provider population) annually. In contrast, the traditional AlB MAC Part B EDI call volume ratios average .07% of annual claims volume or .5133 calls per provider annually. Does the RRB concur that this discrepancy in call volume as compared to traditional Medicare fee-for-service will remain constant through the life of the contract?

Answer: The RRB expects the call volume to remain constant during the life of the contract.

2) The response provided in Amendment 0002 (A-2) to question number 41 regarding costing indicates the cost for a Provider Internet Portal should be separated from all other cost for Web

Technology. The revised cost templates have an added code for costing labeled Provider

Internet Portal with detail code C.s.ll.l.8.2.1. The SOW section for C.s.ll.1.8.2.1 is entitled

Website Satisf~lion Survey. Is the cost for the Provider Internet Portal to be submitted under the SOW code"for the Website Satisfaction Survey?

Answer: RRB has amended the cost tab numbered C.s.ll.1.8 on attachments J.ll, J.12, J.13, J14, and J.ls. The separate column titled "C.s.ll.l.8.2 (1) Provider Internet Portal" is removed in its entirety from the referenced tab. Offerors shall submit costs for Provider Internet Portal functionality under column titled "C.s.ll.8.2 Web Technology" on cost tab C.s.l1.1.8. Revised cost template attachments J.11, J.12, J.13, J14, and J.ls are provided with this amendment.

3) Reference RRB Response to question 35: The response to question 35 provided further guidance regarding the number of hard copies and CD-ROMs required for each volume of the proposal. The answer additionally stated that Sections L.l0 and L.16.a were amended to comply with the revision to Section 1.9. However, we could find no revision to either Section L.l0 or

Section L.16.a in the answers to the questions. In as much as the revision to Section L.9 increased the number of copies for Volume 1 while reducing the number of copies for all of the remaining volumes, the packaging requirements of Section L.l0, which requires each box to contain a full set of the proposal, would no longer be applicable. If offerors submitted the original hardcopies and one set of each CR-ROM in one box labeled as originals, would it be permissible to submit the remaining copies in a manner that uses the most efficient use of boxes?

Amendment A-S to Solicitation RRB11ROOl RRB SMAC (Part B Medicare Services) Page # 3 of4

Answer: Yes. The RRB agrees with the offeror's recommendation as reiterated:

If offerors submitted the original hardcopies and one set of each eR-ROM in one box labeled as originals, would it be permissible to submit the remaining copies in a manner that uses the most efficient use ofboxes?

Revised cost templates were provided in response to offeror questions. However. we seek further clarification ([following phrase INSERTED by RRBl for questions 4, 5 and 6 below) :

4) The AC.C.S.ll.l.S tab includes input columns C.S.11.1.S.1, C.S.11.1.S.2, C.S.l1.1.6, C.S.11.1.7. Per our experience, we believe C.S.l1.1.6 and C.S.11.1.7 should be removed from tab C.S.11.1.S and included on tab C.S.11.1.

Answer: RRB agrees with the Offeror. The suggested changes to cost tab C.S.l1.1 and C.5.11.1.5 have been made.

5) The AC.C.5.11.1.8 tab includes input columns C.5.11.1.8.1, C.5.11.1.8.2, C.5.11.1.9, C.5.11.1.8.2 (1) (Offeror (Offeror's name was removed) assumes a duplicate). Per our experience, we believe:

a) Input columns C.S.11.1.9 be removed from C.S.11.1.8 and be included on tab C.5.11.1. and input column C.5.11.1.8.2 (1) is a duplicate and should be removed from tab C.5.11.1.8.

b) If the intent is to track both Provider Internet portal and Web Technology other than Provider

Internet Portal, we will need a project structure to support it. We suggest a new tab

(C.5.11.1.8.2) be added with input columns C.S.11.1.8.2.1 Provider Internet portal and

C.S.11.1.8.2.2 Web Technology other than Provider Internet Portal activities. Tab C.5.11.1.8.2 would summarize on tab C.5.11.1.8 in column C.5.11.1.8.2 (modify from input to summary column) Web Technologies.

Answer: RRB agrees with the Offeror. The suggested changes to cost tabs C.S.11.1.8 and

C.5.11.1 have been made. Also see answer to question 2 above.

6) The AD.C.5.14 tab includes summary column named "C.5.14.1 & C.S.14.3". Per our experience, we believe input column C.5.14.1 be removed from C.5.14.1 and included on tab

C.5.14. and summary column named "C.5.14.1 & C.5.14.3" be renamed C.5.14.3. and tab

C.5.14.1 be renamed C.5.14.3.

Answer: RRB agrees with the Offeror. The suggested changes to cost tab C.5.14 and CS.14.1 have been made.

http:AD.C.5.14

Amendment A-S to Solicitation RRB11R001 RRB SMAC (Part B Medicare Services) Page # 4 of4

C. Revised cost templates Attachments J.11, J.12, J.13, J.14, and J.1S, all names with revision A-S, are amended to reflect the above changes, and are provided with this amendment.

D. The date for submission of offers remains March 31, 2011 at 11:00 a.m. local time.