RFQ3150020001019_Jun_2_25_solicitation_doc.pdf
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- Solicitation number
- RFQ3150020001019
- Issued by
- Clark County, Jefferson City, Missouri
About this file
The document is a Request for Quote (RFQ) RFQ3150020001019 issued by the Missouri Office of Administration, Information Technology Services Division (OA-ITSD) for Genesys Branded AudioCode 420HD IP Phones, Supplies, and Support. The solicitation sought 300 Genesys Branded AudioCode 420HD IP phones with corresponding power supplies, one year of Genesys Branded AudioCode Element Management System (EMS), and one year of Genesys Care support services. The procurement was specifically designed for the state's Genesys Pure Engage On-Premises Contact Center Solution, with a solicitation period from October 24, 2019, to October 31, 2019. The desired delivery timeline was 15 working days after receipt of a properly executed purchase order, with delivery specified as Free On Board Destination.
The RFQ was open to all vendors without restrictions, with payment terms set at Net 45 Days. Vendors were required to submit detailed unit pricing for IP phones, power supplies, the EMS, and annual support services. The total estimated contract value was not disclosed, and no specific set-aside designations or disadvantaged enterprise requirements were mentioned. The primary point of contact was Julie Bussone at the Office of Administration in Jefferson City, Missouri. Vendors were solely responsible for ensuring timely submission of their responses, with a clear warning about the risks of late or incomplete submissions. The procurement appeared to be a single purchase focused on acquiring specific hardware, software, and support services to enhance the state's existing contact center technology infrastructure.
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Text version
Solicitation Number: RFQ3150020001019
Genesys Branded AudioCode 420HD IP Phones, Supplies and
Support
Request for Quote (RFQ)
OA - ITSD
October 24, 2019 - October 31, 2019
Page:2
General Header Information
RFQ3150020001019
No. RFQ3150020001019 Title: Genesys Branded AudioCode 420HD IP Phones, Supplies and Support Start Date: October 24, 2019 at 9:00:00 AM CDT End Date: October 31, 2019 at 9:00:00 AM CDT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: Genesys Branded AudioCode 420HD IP phones, supplies, Genesys
Branded AudioCodes Element Management System (EMS) and Genesys Care for the Office of Administration, Information Technology Services Division
Delivery Terms: Free On Board Destination Delivery Notes: The desired delivery is 15 working days after receipt of a properly executed purchase order. If the vendor’s delivery is different, the vendor should state delivery in days after receipt of purchase order in their bid response.
Payment Terms: Net 45 Days Contact Information: OA - ITSD
Julie Bussone 301 West High Street Jefferson City MO, 65102-0809 United States Tel: 573-522-1154 Fax:
julie.bussone@oa.mo.gov
Contact Details: If you have any questions, please contact:
Julie Bussone 301 West High Street Jefferson City MO, 65102-0809 United States Tel: 573-522-1154 Fax:
julie.bussone@oa.mo.gov
Selected Categories:
Page:3
Header Custom Fields:
This quote has no questions defined.
RFQ3150020001019
NOTICE
Vendor Responsibility
The vendor is solely responsible for ensuring timely submission of their solicitation response, whether submitting an online response or a hard copy response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the vendor and their response at risk of not being accepted on time.
The State of Missouri's Privacy Policy can be accessed here.
http://www.mo.gov/privacy-policy/
Page:4
Documents:
Attachment 1.docx
Gensys Branded Audio Code Phones.docx
Page:5
Item Specifications
No. Item Alternative Supplier Part No Mfr.
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
1 Genesys Branded
AudioCode 420HD IP
Phones each 300.00
Item Specification for Genesys Branded AudioCode 420HD IP Phones
Description: AudioCode 420HD IP Phones must be Genesys Branded to be utilized with our Genesys Pure Engage On-Premises Contact Center Solution
Allow Vendor to Enter Negative Value : No
Exclude Line Item from Bid Total : No
2 Genesys Branded
AudioCode 420HD IP
Phone Power Supply each 300.00
Item Specification for Genesys Branded AudioCode 420HD IP Phone Power Supply
Description: Genesys Branded AudioCode 420HD IP Phone Power Supply to be used with a Genesys Branded AudioCode 420HD IP Phone
3 Genesys Branded
AudioCode Element
Management System year 1.00
Item Specification for Genesys Branded AudioCode Element Management System
Description: Genesys Branded AudioCode Element Management System to be used
4 Genesys Care year 1.00
Item Specification for Genesys Care
Description: Genesys Care/Support
Page:6
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