RFQ for CISCO Enterprise Licensing.pdf

REQUEST FOR QUOTE

CISCO ENTERPRISE LICENSING

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

Solicitation no. 7571TE26Q00023 is issued as a request for quotation (RFQ).

The solicitation is a Buy Indian Set-aside under North American Industry Classification System (NAICS) code 541519 with an associated small business size standard of 150 employees.

See attachment A SOW and below for more details

The delivery is upon award or PoP start date.

GALLUP INDIAL MEDICAL CENTER

1. Statement of Work:

1.1. Contractor shall provide Cisco Unified Call Manager (CUCM) – Flex Plan Enterprise and CUBE

Enhanced services for our newly installed/upgrade CUCM Phone System. Contractor to provide all necessary software and current OS server applications for CUCM. 1 year software/hardware support agreement for the new Cisco Unified Call Manager Upgrade of all equipment.

2. Scope of Services

2.1. The scope of this project includes the following components:

2.2. Cisco Flex Plan Enterprise Services

2.2.1. Licensing management for the Cisco Flex Plan Enterprise Agreement.

2.2.2. Deployment and configuration of Flex licensing for unified communication solutions, including

2.2.2.1. Webex Calling, Meetings, and Messaging.

2.2.2.2. Integration of Flex licensing into existing infrastructure to ensure seamless operations.

2.2.2.3. Validation of license assignments and usage.

2.3. Cisco Unified Border Element (CUBE) Enhanced Services

2.3.1. Deployment and configuration of CUBE to provide secure, reliable SIP trunking for voice and video communication.

2.3.2. Design and implementation of call routing policies.

2.3.3. Enabling CUBE redundancy for high availability.

2.3.4. Security enhancements including TLS/SRTP configuration and DoS protection.

3. Migration & Integration

3.1. Migration from the existing system to Cisco Flex Plan and/or CUBE.

3.2. Testing and validation of migrated services.

4. Support Services

4.1. 24/7 monitoring and technical support for Cisco Flex Plan and CUBE services.

4.2. Regular health checks and performance tuning.

4.3. Software updates, patch management, and feature upgrades.

5. Deliverables

5.1. Project plan and schedule

5.2. Cisco Flex Plan Enterprise setup and activation report

5.3. Fully configured and operational Cisco CUBE solution

5.4. Documentation of all configurations, policies, and procedures

5.5. Comprehensive user and administrator training

5.6. Final project completion report and sign-off

6. Place of Performance:

6.1. Gallup Indian Medical Center, 516 E Nizhoni Blvd Gallup, New Mexico 87301

7. Period of Performance:

7.1. One base year and four option years:

7.1.1. 06/02/26-06/01/2027

7.1.2. 06/02/27-06/01/2028

GALLUP INDIAL MEDICAL CENTER

7.1.3. 06/02/28-06/01/2029

7.1.4. 06/02/29-06/01/2030

7.1.5. 06/02/30-06/01/2031

8. Schedule Deliverable:

8.1. The Contractor shall provide five (5) year of Software Support Agreement.

8.2. The Contractor will install updated software and configurations on CUCM.

8.3. The Contractor shall remote, email and phone Technical Support and responds within the hours of

7:00am – 5:00pm PST weekdays.

8.4. If the Government requires extra equipment, material, troubleshooting and/or technical time are required or requested those items will be negotiated separately based on the Government.

8.5. The Contractor must provide documentation of deliverable must be submit through GIMC Finance and Division of Acquisitions approval.

8.6. The contractor shall provide all deliverables in media and file formats required by the Government.

9. SECURITY AND CONFIDENTIALITY:

9.1. The contractor and contractor personnel must comply with the facility security and non-disclosure requirements.

9.1.1. Checking in with security while onsite daily.

9.1.2. Always display visitor badge while on site.

10. PRIVACY, INDEMNIFICATION AND GOVERNING LAW:

10.1. The contractor will comply with the following listed regulations:

10.1.1. - Privacy Act, 5 U.S.C. 552a - Office of Privacy and Civil Liberties | Privacy Act of 1974

10.1.2. Health Insurance Portability and Accountability Act (HIPAA) - eCFR :: 45 CFR Part

164 -- Security and Privacy

10.1.3. CFR 42 Part 2 - eCFR :: 42 CFR Part 2 -- Confidentiality of Substance Use Disorder

Patient Records

10.2. Indemnification, Liability, Statute of Limitations: Any provisions in the Terms of Service

(TOS) related to indemnification and filing deadlines are hereby waived and shall not apply except to the extent expressly authorized by law. Liability for any breach of the TOS as modified by this amendment, or any claim arising from the TOS as modified by this amendment, shall be determined under the Federal Tort Claims Act, or other governing federal authority. Federal statute of limitations provisions shall apply to any breach or claim.

11. Shipping Address:

11.1. Gallup Indian Medical Center, 1808 W. Aztec Ave. Gallup, NM 87301

12. Point of Contact:

12.1. Contract Specialist: Carlton Taylor; carlton.taylor@hhs.gov

12.2. COR: To be named upon award

https://www.justice.gov/opcl/privacy-act-1974 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164 https://www.ecfr.gov/current/title-42/chapter-I/subchapter-A/part-2 https://www.ecfr.gov/current/title-42/chapter-I/subchapter-A/part-2

Rev. 07/22/2025

The provision at 52.212-1, Instructions to Offerors – Commercial Products and Commercial

Services (SEP 2023), applies to this acquisition. Addenda are not included.

The provision at 52.212-2, Evaluation – Commercial Products and Commercial Services (NOV

2021), applies to this acquisition. The following factors shall be used to evaluate offers/quotes:

1. Lowest Price Technically Acceptable (NPTA)

Offerors/quoters must include with its offer/quote a completed copy of the provision at 52.212-3 Offeror

Representations and Certifications – Commercial Products and Commercial Services (MAY

2024)[DEVIATION FEB 2025].

The following Federal Acquisition Regulation provisions also apply:

52.204-16 COMMERCIAL AND GOVERNMENT ENTITY CODE REPORTING AUG 2020

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT

OCT 2020

52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS –

REPRESENTATION AND DISCLOSURES

DEC 2023

52.252-1

SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

www.acquisition.gov/browse/index/far, www.acquisition.gov/hhsar FEB 1998

52.252-5

AUTHORIZED DEVIATIONS IN PROVISIONS

Department of Health and Human Services, 48 CFR Chapter 3 NOV 2020

The following Department of Health and Human Services Acquisition Regulation provisions also apply:

352.239-73 ELECTRONIC AND INFORMATION TECHNOLOGY

ACCESSIBILITY NOTICE

DEC 2015

52.226-7 INDIAN ECONOMIC ENTERPRISE

REPRESENTATION

MAR 2022

http://www.acquisition.gov/browse/index/far http://www.acquisition.gov/hhsar

(a) The offeror must represent as part of its offer that it does meet the definition of Indian Economic Enterprise

(IEE) as defined in HHSAR 326.601 and that it intends to meet the definition of an IEE throughout the performance of the contract. The offeror must notify the contracting officer immediately, via email, if there is any ownership change affecting compliance with this representation.

(b) The representation must be made on the designated IHS Indian Economic Enterprise Representation form or any successor forms through which the offeror will certify that the ownership requirements defined by HHSAR 326.601 are met.

(c) Any false or misleading information submitted by an enterprise when submitting an offer in consideration for an award set-aside under the Buy Indian Act is a violation of the law punishable under 18 U.S.C. 1001. False claims submitted as part of contract performance are subject to the penalties enumerated in 31 U.S.C. 3729 to 3731 and 18

U.S.C. 287.

(End of provision)

The clause at 52.212-4, Contract Terms and Conditions – Commercial Products and Commercial

Services (MAY 2024), applies to this acquisition. Addenda are not included.

The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes or

Executive Orders – Commercial Products and Commercial Services (JAN 2025)[DEVIATION FEB

2025], applies to this acquisition. The following additional FAR clauses cited in the clause are applicable to the acquisition:

Clause No. Clause Name Clause Date

52.203-17 Contractor Employee Whistleblower Rights NOV 2023

52.204-10 Reporting Executive Compensation and First-Tier Subcontract

Awards

JUN 2020

52.204-27 Prohibition on a ByteDance Covered Application JUN 2023

52.209-6 Protecting the Government’s Interest When Subcontracting With

Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded

JAN 2025

52.219-28 Postaward Small Business Program Rerepresentation JAN 2025

52.222-3 Convict Labor JUN 2003

52.222-19 Child Labor – Cooperation with Authorities and Remedies JAN 2025

52.222-35 Equal Opportunity for Veterans JUN 2020

52.222-36 Equal Opportunity for Workers with Disabilities JUN 2020

52.222-37 Employment Reports on Veterans JUN 2020

52.222-40 Notification of Employee Rights Under the National Labor

Relations Act

DEC 2010

52.222-50 Combating Trafficking in Persons NOV 2021

52.222-54 Employment Eligibility Verification JAN 2025

52.223-23 Sustainable Products and Services MAY 2024

52.225-13 Restrictions on Certain Foreign Purchases FEB 2021

52.232-33 Payment by Electronic Funds Transfer-System for Award

Management

OCT 2018

52.240-1 Prohibition on Unmanned Aircraft Systems Manufactured or

Assembled by American Security Drown Act-Covered Foreign

Entities

NOV V 2024

The following Federal Acquisition Regulation clauses also apply:

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018

52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE AUG 2020

52.252-2

CLAUSES INCORPORATED BY REFERENCE

www.acquisition.gov/browse/index/far, www.acquisition.gov/hhsar FEB 1998

The following Department of Health and Human Services Acquisition Regulation clauses incorporated by reference also apply:

352.239-74 ELECTRONIC AND INFORMATION TECHNOLOGY

ACCESSIBILITY

DEC 2015

352.226-4 NOTICE OF INDIAN SMALL BUSINESS ECONOMIC

ENTERPRISE SET-ASIDE

MAR 2022

Under the Buy Indian Act, 25 U.S.C. 47, offers are solicited only from Indian Economic Enterprises (HHSAR

326.606) that are also small business concerns. Any acquisition resulting from this solicitation will be from such a concern. As required by HHSAR § 352.226-7(b), offerors shall include a completed Indian Economic Enterprise

Representation form in response to Sources Sought Notices, Request for Information (RFI) and as part of the proposal submission. The Indian Economic Enterprise Representation form, available on the IHS DAP public website ( www.IHS.gov/DAP ), shall be included in synopses, presolicitation notices, and solicitations for the acquisitions under the Buy Indian Act. Offers received from enterprises that are not both Indian Economic

Enterprises and small business concerns will not be considered and will be rejected.

(End of clause)

352.226-1 INDIAN PREFERENCE MAR 2025

(DEVIATION)

(a) The Contractor agrees to give preference in employment opportunities under this contract to Indians who can perform required work, regardless of age (subject to existing laws and regulations), sex, religion, or tribal affiliation. To the extent feasible and consistent with the efficient performance of this contract, the Contractor further agrees to give preference in employment and training opportunities under this contract to Indians who are not fully qualified to perform regardless of age (subject to existing laws and regulations), sex, religion, or tribal affiliation. The Contractor also agrees to give preference to Indian organizations and Indian-owned economic enterprises in the awarding of any subcontracts to the extent feasible and consistent with the efficient performance of http://www.acquisition.gov/browse/index/far http://www.acquisition.gov/hhsar http://www.ihs.gov/DAP this contract. The Contractor shall maintain the necessary statistical records to demonstrate compliance with this paragraph.

(b) In connection with the Indian employment preference requirements of this clause, the Contractor shall provide reasonable opportunities for training, incident to such employment. Such training shall include on-the-job, classroom, or apprenticeship training designed to increase the vocational effectiveness of an Indian employee.

(c) If no Indian organizations or Indian-owned economic enterprises are available under reasonable terms and conditions, including price, for awarding of subcontracts in connection with the work performed under this contract, the Contractor agrees to comply with the provisions of this contract involving utilization of small businesses;

HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; women-owned small businesses; or small disadvantaged businesses.

(d) As used in this clause,

(1) Indian means a person who is a member of an Indian tribe. If the Contractor has reason to doubt that a person seeking employment preference is an Indian, the Contractor shall grant the preference but shall require the individual provide evidence within 30 days from the tribe concerned that the person is a member of the tribe.

(2) Indian tribe means an Indian tribe, pueblo, band, nation, or other organized group or community, including Alaska Native village or regional or village corporation as defined in or established pursuant to the Alaska

Native Claims Settlement Act (85 Stat. 688; 43 U.S.C. 1601) which the United States recognizes as eligible for the special programs and services provided to Indians because of its status as Indians.

(3) Indian organization means the governing body of any Indian Tribe or entity established or recognized by such governing body in accordance with the Indian Financing Act of 1974 (88 Stat. 77; 25 U.S.C. 1451).

(4) Indian-owned economic enterprise means any Indian-owned commercial, industrial, or business activity established or organized for the purpose of profit, provided that such Indian ownership shall constitute not less than

51 percent of the enterprise, and that ownership shall encompass active operation and control of the enterprise.

(e) The Contractor agrees to include the provisions of this clause, including this paragraph (f) of this clause, in each subcontract awarded at any tier under this contract.

(f) In the event of noncompliance with this clause, the Contracting Officer may terminate the contract in whole or in part or may pursue any other remedies authorized by law or by other provisions of the contract.

(End of clause)

352.226-6 INDIAN ECONOMIC ENTERPRISE

SUBCONTRACTING LIMITATIONS

MAR 2022

(a) Definitions as used in this clause.

(1) Indian Economic Enterprise means any business activity owned by one or more Indians or Indian Tribes that is established for the purpose of profit provided that: The combined Indian or Indian Tribe ownership must constitute not less than 51 percent of the enterprise; the Indians or Indian Tribes must, together, receive at least a majority of the earnings from the contract; and the management and daily business operations of an enterprise must be controlled by one or more individuals who are Indians. To ensure actual control over the enterprise, the individuals must possess requisite management or technical capabilities directly related to the primary industry in which the enterprise conducts business. The enterprise must meet these requirements throughout the following time periods:

(i) At the time an offer is made in response to a written solicitation;

(ii) At the time of the contract award; and

(iii) During the full term of the contract.

(2) Subcontract means any contract, as defined in FAR subpart 2.1, entered into by a subcontractor to furnish supplies or services for performance of the prime contractor or subcontractor. It includes, but is not limited to, purchase orders, and changes and modifications to purchase orders.

(3) Subcontractor means any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

(b) Required Percentages of work by the concern. The contractor must comply with FAR 52.219-14, Limitations on

Subcontracting clause in allocating what percentage of work to subcontract. The contractor shall not subcontract work exceeding the subcontract limitations in FAR 52.219-14 to a concern other than a responsible Indian Economic

Enterprise.

(c) Any work that an IEE subcontractor does not perform with its own employee shall be considered subcontracted work for the purpose of calculating percentages of subcontract work in accordance with FAR 52.219-14 Limitations on Subcontracting.

(d) Cooperation. The contractor must:

(1) Carry out the requirements of this clause to the fullest extent; and

(2) Cooperate in any study or survey that the CO, Indian Health Service or its agents may conduct to verify the contractor's compliance with this clause.

(e) Incorporation in Subcontracts. The contractor must incorporate the substance of this clause, including this paragraph (e), in all subcontracts for general services, A&E services and construction awarded under this contract.

(End of clause)

352.232-71 ELECTRONIC SUBMISSION OF PAYMENT

REQUESTS

FEB 2022

(a) Definitions. As used in this clause –

Payment request means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements identified in FAR

32.905(b), “Content of Invoices” and the applicable Payment clause included in this contract.

(b) Except as provided in paragraph (c) of this clause, the Contractor shall submit payment requests electronically using the Department of Treasury Invoice Processing Platform (IPP) or successor system. Information regarding IPP, including IPP Customer Support contact information, is available at www.ipp.gov or any successor site.

(c) The Contractor may submit payment requests using other than IPP only when the Contracting Officer authorizes alternate procedures in writing in accordance with HHS procedures.

http://www.ipp.gov/

(d) If alternate payment procedures are authorized, the Contractor shall include a copy of the Contracting Officer’s written authorization with each payment request.

(End of Clause)

(a) Definitions.

Contracting Officer means a person with the authority to enter into, administer, and/or terminate contracts and make related determination and findings.

Ratification means the act of approving an unauthorized commitment by an official who has the authority to do so.

Unauthorized Commitment (UAC) means an agreement that is not binding solely because the Government representative who made it lacked the authority to enter into that agreement on behalf of the Government.

(b) Policy.

The Government is not bound by agreements with, or contractual commitments made to, prospective contractors by individuals who do not have delegated contracting authority. Unauthorized commitments do not follow the appropriate process for the expenditure of Government funds. Consequently, the Government may not be able to ratify certain actions, putting a contractor at risk for taking direction from a Federal official other than the contracting officer (see FAR 1.602-1) Government employees responsible for unauthorized commitments are subject to disciplinary action. Contractors perform at their own risk when accepting direction from unauthorized officials.

Failure to follow statutory and regulatory processes for the expenditure of Government funds is a very serious matter.

(c) Procedure.

Any agreement, modification, or change to a contractual agreement made by a government personnel who lack authority will be deemed an unauthorized commitment. The Government is not liable to the Contractor or under the terms of the contract, financially or otherwise – unless the unauthorized commitment successfully passes the ratification process.

The ratification process does not have any lead time, nor does the Government make any promise that an unauthorized commitment will be ratified and, therefore, the Contractor would be paid. The Contractor proceeds at its own risk if any of the terms of the contract are altered, changed, or modified without the written concurrence by a

Contracting Officer.

(End of Clause)

Offers are due:

DATE: May 14, 2026

TIME: 12:00 PM EDT

For additional information or questions about the solicitation, contact Carlton Taylor, Contract Specialist at carlton.taylor@hhs.gov or (301) 348-3490.

List of Attachments:

1) Statement of Work mailto:carlton.taylor@hhs.gov