RFQ 36C26326Q0548.pdf

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V225--Urgent & Non-Emergent Ambulance Transport (VA-26-00001836)
Solicitation number
36C26326Q0548
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This Request for Quote (RFQ) solicits firm fixed-price contract proposals for ground ambulance transportation services to support the Nebraska-Western Iowa Health Care System (NWI), which includes the Omaha VA Medical Center and associated facilities. The Department of Veterans Affairs Network Contracting Office 23 issued this unrestricted acquisition with solicitation number 36C26326Q0548, NAICS code 621910 (Ambulance Services), and an estimated total contract value of $22.5 million. Technical questions are due by April 16, 2026, at 10:00 AM CST, and quotes must be submitted electronically to amanda.patterson-elliott@va.gov by April 23, 2026, at 5:00 PM CST. The contract has a base ordering period from June 1, 2026, through May 31, 2027, with four one-year renewal options extending through May 31, 2031.

The contractor must provide 24/7 urgent and non-emergent stretcher ambulance transportation services including Basic Life Support (BLS), Advanced Life Support (ALS), and Specialty Care/Critical Care Transport (SCT/CCT) across Nebraska, Iowa, Kansas, and Missouri. The contractor shall have capacity for up to four simultaneous transports with typical operations averaging 3-5 transports per weekday. Required services include response times of 15 minutes for urgent transports originating from the Omaha VAMC and 45 minutes for non-scheduled add-on requests. Pricing must cover individual line items including per-trip base rates for different service levels, ground mileage beyond the initial 25 miles, waiting time in 30-minute increments, extra attendant lift assist, and oxygen supplies. The contractor must maintain properly equipped and insured vehicles, employ certified medical personnel, implement a comprehensive quality control plan, utilize the VetRide Vendor Portal for electronic service requests and invoicing, comply with wage determination requirements, and obtain special agreement checks and background investigations for all personnel. Quotes are evaluated on technical capability (Factor 1), past performance history (Factor 2), and price (Factor 3), with award to the responsible offeror whose offer provides the best value to the government.

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Other files

File Type Posted
Update to PWS.docx DOCX document
5.6updated PWS - NWI Urgent and Non-Emergent Ambulence.pdf PDF
36C26326Q0548 0003_1.docx DOCX document
Amendment 36C26326Q0548 0002.pdf PDF
4.27updated PWS - NWI Urgent and Non-Emergent Ambulence.pdf PDF
36C26326Q0548 0002_1.docx DOCX document
36C26326Q0548 0001_1.docx DOCX document
Amendment 36C26326Q0548 0001.pdf PDF
Wage Determination 2015-5771.pdf PDF
36C26326Q0548_1.docx DOCX document
Wage Determination 2015-5351.pdf PDF
Wage Determination 2015-5005.pdf PDF
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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

636-26-3-2096-0024

36C26326Q0548 04-09-2026

Amanda Patterson-Elliott 319-688-3578 04-23-2026 5:00pm CDT

36C263

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 23

1303 5TH STREET, SUITE 300

CORALVILLE IA 52241

X

621910

$22.5 Million

N/A

X

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 23

4101 WOOLWORTH AVE

OMAHA NE 68105

FMS-VA-2(101)

FINANCIAL SERVICES CENTER

PO BOX 149971

AUSTIN TX 78714-9971

See CONTINUATION Page

This is a Request for Quote to provide Ground Ambulance Services in accordance with the Performance Work Statement

(PWS) contained herein.

Quotes shall be submitted to Amanda Patterson-Elliott at amanda.patterson-elliott@va.gov

All questions are due by 4/16/2026 at 10:00am CST.

All quotes are due by 4/23/2026 at 5:00pm CST.

Wage Determinations apply to this requirement.

NOTE: Offers shall follow the submission instructions specified in FAR Provisions 52.212-1 and 52.212-2, and their addendums included in this solicitation. Failure to follow the instructions will result in an unfavorable evaluation.

See CONTINUATION Page

636-3660160-2096-829800-2119-020041086 636-26-3-2096-0024

X X

X 1

John Milroy

VA-VHA-RPOC-2023-0067

36C26326Q0548

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PERFORMANCE WORK STATEMENT (PWS)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 73

C.4 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.5 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR DATA

BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.7 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ... 85

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 ADDENDUM TO 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

E.3 52.212-1 EVALUATION – COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.4 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

E.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.6 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.7 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.8 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.9 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (NOV 2025) (DEVIATION)

E.10 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C263

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] After the service is completed and accepted

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PERFORMANCE WORK STATEMENT (PWS)

1. Purpose: The Omaha VA Medical Center (hereafter Omaha VAMC), its associated second VAMC, Community-Based Outpatient Clinics (CBOCs), Community Living Center (CLC) and healthcare clinics require contracted Urgent & Non-Emergent ambulance transportation services. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care/Critical Care Transport (SCT/CCT) stretcher transport services. The contactor shall make these ambulance services available to the VA as needed, 24 hours a day, seven days a week (24/7), including weekends and holidays.

2. Background: The Omaha VAMC main campus is located at 4101 Woolworth Ave, Omaha, NE 68105, serving over 65,705 veterans, primarily from the eastern Nebraska and western Iowa areas with its second VAMC, seven Community-Based Outpatient Clinics (CBOC), two Community Living Centers (CLC), and one healthcare clinic. The Nebraska-Western Iowa HCS (hereafter NWI) has 230 inpatient beds and sees approximately 4799 inpatient admissions and 450,040 outpatient visits a year. Veterans served within this facility lives within the following counties and zip codes.

AUDOBON

IOWA

50025 51455 50058 50076 50020 51531 50042

50117 51543 50110

CRAWFORD

51442 51455 51529 51454 51461 51467 51439

51436 51528 51465 51448 51060 51527 51441

51520 51432 51460

ADAMS

50801 50841 50851 50857 50837 50859 50839

50839

CASS

50843 51535 51544 50853 50022 50020 50274

51552 50837

FREMONT

51639 51640 51645 51648 51649 51650 51652

51653 51654 51601

HARRISON

51545 51546 51550 51555 51556 51557 51563

51564 51579 50559 51565 51570 51529

MILLS

51533 51534 51540 51541 51551 51554 51561

51571 51503 51645 51653

MONONA

51523 51010 51026 51034 51040 51051 51055

51060 51063 51529 51558 51545 51572

MONTGOMERY

50847 50864 51532 51566 51573 51533 51541

51591

PAGE

51601 51630 51631 51632 51636 51637 51638

51647 51651 51656 50864 51602 51603

POTTAWATTAMIE

51501 51502 51503 51510 51521 51525 51526

51536 51542 51548 51549 51553 51559 51560

51575 51576 51577 51555 51535 51570 51571

51532 51544 51541

SHELBY

51565 51570 51537 51521 51529 51454 51577

51530 51447 51446 51552 51562 51531 51527

51543 51578 51593

TAYLOR

50833 50836 50840 50848 50851 50862 51646

50857

ATCHISON

MISSOURI

64446 64482 64491 64496 64498 51640 64487

BURT

NEBRASKA

68019 68061 68045 68038 68020 68029

CASS

68016 68037 68048 68058 68304 68307 68347

68349 68366 68403 68407 68409 68413 68455

68463 68003

DODGE

68025 68026 68031 68044 68057 68063 68072

68621 68633 68649 68664 68064

DOUGLAS

68007 68010 68022 68064 68069 68101 68102

68103 68104 68105 68106 68107 68108 68109

68110 68111 68112 68114 68116 68117 68118

68122 68124 68127 68130 68131 68132 68134

68135 68137 68139 68142 68144 68145 68152

68154 68164 68182 68181 68178 68198 68175

68120 68155 68179 68197 68119 68172 68180

68183 68176

JOHNSON

68329 68332 68348 68443 68450 68378 68441

68448

NEMAHA

68305 68320 68321 68378 68379 68414 68421

68376 68348 68442 68437

OTOE

68324 68344 68346 68410 68417 68418 68446

68448 68454 68317 68347 68421 68455 68329

68307 68382

PAWNEE

68323 68345 68380 68420 68441 68447 68381

66541 68458

RICHARDSON

68337 68376 68433 68437 68442 68457 68355

68345 68431

SARPY

68005 68028 68046 68059 68113 68123 68128

68133 68136 68138 68147 68157 68056

SAUNDERS

68003 68015 68017 68018 68033 68040 68041

68042 68050 68065 68066 68070 68073 68648

68025 68036

WASHINGTON

68002 68008 68023 68029 68034 68068 68007

68112 68122 68152 68142 68044 68009

DUNDY

69021 69045 69043 69030 69037 69041

SHERIDAN

69301 69343 69360 69347 69351 69340 69335

69365

CHERRY

69201 69343 69214 69152 69216 69212 69166

69218 69366 69350 69333 69211 69219 69220

69221 69161 69135 69157

ROCK

68714 69217 68759

KEYA PAHA

68778 68755 69220 68759 68753 57578

BOYD

68746 68777 68755 68722 68719

THURSTON

68047 68071 68067 68733 68020 68039 68055

68062

OSBORN

KANSAS

67473 67437 67648 67651 67474 67649 67673

67623 67485 67658

JEWELL

66936 66941 66970 68978 66956 67446 67430

66964 66949 66942 66963

NORTON

67622 67629 67654 67646 67645 67664 67653

PHILLIPS

67621 67639 67647 67661 67664 67646 66951

67644

SMITH

66932 66951 66952 66967 66437 67474 67638

67628

WASHINGTON

66946 66955 66968 66938 66945 66937 66943

66933 66953 66944 66412 66958 66962

ADAMS

68901 68902 68925 68950 68955 68956 68930

68941 68980 68973 68928 68932

ANTELOPE

68636 68720 68726 68756 68761 68764 68773

68781

ARTHUR

69366 69144 69146 69121

BLAINE

68821 68833 69157 68813

BOONE

68620 68623 68627 68652 68655 68660 68758

BUFFALO

68812 68836 68840 68845 68847 68848 68858

68861 68866 68869 68870 68876 68844 68849

BUTLER

68014 68036 68624 68626 68632 68635 68658

68667 68669 68001

CEDAR

68717 68727 68749 68771 68739 68730 68745

68786 68736 68792 68774

CHASE

69027 69033 69045 69134 69023 69030 69168

CLAY

68452 68933 68934 68935 68938 68941 68944

68954 68975 68979 68980 68901

COLFAX

68629 68641 68643 68659 68661 68601 68633

68004

CUMING

68716 68788 68791 68045 68047 68641 68633

68004

CUSTER

68813 68814 68822 68825 68828 68855 68856

68860 68874 68881 69120 68138 68815 68833

68878 68834

DAWSON

68834 68850 68863 68878 69029 69130 69138

69171 68836 69029

FILLMORE

68351 68354 68361 68365 68406 68416 68436

68444 69979 68322 68453 68452

FRANKLIN

68929 68932 68939 68947 68960 68972 68981

68982

FRONTIER

69025 69028 69038 69039 69042 69001 69022

69020 69034 69029 68948

FURNAS

68922 68926 68936 68946 68948 68967 69022

69046 68977

GAGE

68301 68309 68310 68318 68328 68331 68357

68381 68415 68422 68458 68466 68341 68358

68342

GARFIELD

68823 68637

GOSPER

68937 68976 68922 68927 68936 68948

GREELEY

68665 68842 68875 68882 68637

HALL

68801 68802 68803 68810 68824 68832 68883

68876 68980

HAMILTON

68818 68841 68843 68846 68854 68865 68832

68371 68944 68980 68654

HARLAN

68920 68966 68969 68971 68977 68949 68967

68982 68960

HAYES

69032 69024 69040 69038 69045 69031

HITCHCOCK

69024 69040 69043 69044 69001

HOLT

68735 68763 68713 68764 68780 68746 68766

68777 68725 68734 68742 68711

HOOKER

69152 69167

HOWARD

68820 68831 68835 68838 68872 68873 68824

68864 68882 68817

JEFFERSON

68338 68342 68350 68352 68377 68424 68440

68429

KEARNEY

68924 68945 68959 68982 68845 68847 68956

68947 68932

KNOX

68718 68729 68786 68789 68730 68760 68783

68764 68724

LANCASTER

68317 68336 68339 68358 68368 68372 68402

68404 68419 68428 68430 68438 68461 68462

68501 68502 68503 68504 68505 68506 68507

68508 68509 68510 68512 68514 68516 68517

68520 68521 68522 68523 68524 68526 68527

68528 68529 68531 68532 68542 68333 68065

68301 68017 68366 68588 68583 68544

LINCOLN

69101 69103 69123 69132 69143 69151 69165

69169 69170 69138 69025 69163 69120 69029

69039

LOGAN

69163 69120

LOUP

68879 68823

McPHERSON

69167 69101 69165

MADISON

68701 68702 68715 68748 68752 68758 68781

68642 68644

MERRICK

68628 68663 68816 68826 68827 68864 68801

68640 68872

NANCE

68638 68640 68660 68864 68663 68623

NUCKOLLS

68943 68957 68961 68964 68974 68978 68935

68335 68942 68934

PERKINS

69134 69140 69150 69153 69127 69169 69168

PHELPS

68923 68927 68940 68949 68958 68836 68924

68863 68982

PIERCE

68738 68747 68765 68767 68769 68701 68771

68752 68781

PLATTE

68601 68602 68631 68634 68642 68644 68647

68653 68640 68758 68660 68643

POLK

68651 68654 68662 68666 68601 68628 68367

68663 68316

RED WILLOW

69001 69020 69026 69034 69036 69022 69046

SALINE

68333 68341 68343 68359 68445 68453 68464

68465 68406

SEWARD

68313 68314 68330 68360 68364 68405 68423

68434 68439 68456 68359 68339 68367

SHERMAN

68817 68844 68852 68853 68871 68869 68815

STANTON

68768 68779 68701 68748 68629 68641 68643

68631

THAYER

68303 68315 68322 68325 68326 68327 68335

68340 68370 68375 68429 68974 68362

THOMAS

69142 69161 69166 69163

VALLEY

68815 68837 68859 68862 68828

WAYNE

68723 68740 68787 68790 68047 68784 68771

WEBSTER

68928 68930 68942 68952 68970 68932 68957

WHEELER

68622 68637 68636 68665 68735 68725

YORK

68316 68319 68367 68371 68401 68460 68467

68354 68351 68654

3. Acronyms

ACC – Ambulatory Care Center

ALS – Advanced Life Support

AOD – Administrative Officer of the Day

BLS – Basic Life Support

CBOC – Community Based Outpatient Clinic

CCTP – Critical Care Transport- Paramedic

CCEMTP – Critical Care Emergency Medical

Technician-Paramedic

CLC – Community Living Center

CO – Contracting Officer

COR – Contracting Officer’s Representative

CPR – Cardiopulmonary Resuscitation

CRRC - Community Resource & Referral Center

DHHS – Department of Health & Human Services

DOL – Department of Labor

EMS – Emergency Medical Service

EMT – Emergency Medical Technician

HCFA – Health Insurance Claim Form

HOD – House Officer of the Day

IAW – In Accordance With

MTO – Medical Trained Officer

OO – Ordering Officer

PWS – Performance Work Statement

QASP – Quality Assurance Surveillance Plan

QC – Quality Control Plan

SCT/CCT – Specialty Care Transport/Critical Care

Transport

TB – Tuberculosis

TJC – The Joint Commission

TA – Transportation Assistant

VTS – Veteran Transportation Service

4. Scope/Requirements

4.1. Types of Ambulance Service

4.1.1.1. The contractor shall provide Urgent / Non-Emergent stretcher transportation of Basic Life Support (BLS), Advanced Life Support (ALS) and Specialty Care/Critical Care (SCT/CCT) Tiers 1, 2 and 3 ambulance services on an as-needed basis in accordance with all federal, state, and local regulations.

4.1.1.2. Occasionally a veteran will need to be transported with VA staff and equipment; the contractor shall return VA staff and equipment to the original place of pick-up immediately following transport of the patient.

4.2. Transport of Miscellaneous Items with the Patient

The Contractor may also be required to transport patient luggage, medical records, medication, and comfort items from pickup points to destination at no additional cost to the government. Luggage to be transported will be restricted to suitcase and valise types. When patients are transported to the Omaha VAMC, destinations will include the ER/Admissions, the main hospital front entrance (circle drive), the ACC front entrance, Physical Therapy & Prosthetics Center (east of and attached to the ACC), Dental (Bldg 6), Dialysis (Bldg 9) or Polytrauma Clinic (Ctr Mall, Suite 227) services on the Omaha VAMC campus, or directly to an inpatient ward as instructed by VA staff.

4.3. Contractor Personnel: Contractor personnel shall be courteous and always conduct themselves in a businesslike manner while providing services under this contract.

4.3.1. EMTs, Paramedics, CCTPs, Ambulance Drivers & Other Personnel:

4.3.1.1. EMTs, Paramedics, CCTPs, Ambulance Drivers and other medical personnel (as applicable) shall at all times meet the qualifications specified in this contract as well as all applicable federal, state, and local government laws, regulations, and standards. EMTs, Paramedics, CCTPs, Ambulance Drivers and other medical personnel (as applicable) shall be certified, licensed, or otherwise officially recognized by the local, state, or regional government or public entity where the emergency service is operated or by which it is governed.

4.3.1.2. If the contractor wishes to add or replace personnel throughout the life of the contract, it shall provide evidence of required training, certifications, licensing, and any other qualifications to the Contracting Officer’s Representative (COR) for review.

4.3.1.3. All ambulance drivers shall have a valid driver’s license in accordance with state requirements for their place of operation and the services they perform. If the contractor wishes to add or replace drivers throughout the life of the contract, it shall provide a valid driver’s license to the

COR.

4.3.1.4. CCTPs shall meet all state requirements for the tier in which they are performing services (I, II, III). Proof in the form of a current certificate for the successful completion of such must be provided to the COR upon request.

4.3.1.5. Investigative requirements for contract personnel: Contract personnel will be subject to the same investigative requirements as those for regular VA appointees and employees. The level of investigation commensurate with the level of access to perform the performance work statement is: Special Agreement Checks (SAC). Fingerprinting for contract personnel will be conducted at the Omaha VAMC. Thereafter the contracted employees will be subject annually to the same requirement, with a 90-day window to complete such requirement as provided by the Omaha VAMC. The Workforce Management and Consulting, Human Resource Operation Office, and Personnel Security Contracting Team (WMC HROO PerSec Contracting Team) are responsible for adjudicating all background investigations for contract employees.

4.3.1.6. EMTs, Paramedics, CCTPs, Ambulance Drivers and other contractor personnel as applicable must pass the contractor’s background check and must not have been convicted of (or have any pending charges for) a felony for the past five years. Personnel (and contractor) must report any new or additional charges or convictions if they arise during the course of performance under this contract so VA can review them and determine whether the employee in question needs to be discharged of his/her duties until the matter is adjudicated. The contractor, when notified of an unfavorable determination by the government, shall withdraw the employee from consideration from working under the contract. Failure to comply with the contractor personnel security requirements may result in termination of the contract for cause.

4.3.2. Tuberculosis Exposure Control Policy

4.3.2.1. The contractor shall provide the VA with a policy on tuberculosis (TB) exposure and control, to include TB decontamination.

4.3.2.2. The contractor shall have its personnel tested for TB in accordance with state guidelines and provide written confirmation to the COR that all personnel (current employees and any new hires) performing services under this contract are current in their TB test by the start of each period of performance.

4.4. Contractor Equipment, Vehicles, and Inspection

4.4.1. Ambulances shall meet all applicable federal, state, and local regulations and specifications, including but not limited to licensing, registration, and safety standards.

4.4.2. The VA reserves the right to inspect the contractor’s equipment and vehicles or require documentation of compliance with state laws, rules, regulations, and guidelines governing emergency medical transport vehicles (ambulances). VA inspections of contractor equipment do not constitute a warranty or guarantee that the contractor’s vehicles and equipment are properly maintained. The VA reserves the right to restrict the contractor’s use of equipment and vehicles in the performance of this contract which are not in compliance with contract requirements. The restriction of such equipment and vehicles shall not relieve the contractor from performance in accordance with the contract nor necessitate additional cost to the VA.

4.4.3. Vehicles shall be clean and maintained in good repair in accordance with manufacturer’s instructions.

4.4.4. The contractor shall not borrow or exchange supplies, equipment, and/or medications with the VA unless the equipment attached to or in use by the patient at time of pick-up may remain with the patient during transport to ensure continuity of care. Medical Control Authorities are responsible for maintaining and supplying medication during patient transport. All VA equipment and unused medications must be returned to VA during patient drop-off or as promptly as feasible within 8 hours.

4.4.5. The contractor shall furnish all linen required for patient transport at no additional cost. Linen shall not be exchanged with linen belonging to any facility within

NWI.

4.4.6. The contractor must be capable of transporting the drugs and/or equipment as required by the patient as listed in Attachment A: Specialty Care / Critical Care Transport (SCT/CCT) Capabilities Confirmation. The contractor shall have the appropriate medications, including Specialty Care and Critical Care Transport, if necessary, based on the EMS region the ambulance provider is functioning in.

4.4.7. The contractor shall furnish qualified personnel as required by contract specifications to accomplish all services under this contract.

4.4.7.1. The contractor personnel performing services for the VA, shall, at all times, conduct themselves in a professional manner, and be identified by having the company name, and employee name affixed to the uniform. The contractor shall be responsible for furnishing all vehicles, uniforms, nametags and/or badges for performance of services under this contract. Employee identifications shall be worn in clear view above the waist.

The contractor personnel shall not smoke/play loud music originating from any device in vehicles while transporting VA patients.

4.4.7.2. Each driver shall possess a driver’s license that is valid for the class of vehicle driven. Evidence of a special transportation service vehicle permit, or endorsement issued by the commissioner of public safety.

• Be at least 18 years of age and have not less than one year of experience as a licensed driver; and o For the past three years:

Have not had a driver’s license canceled or suspended.

Have a driving record clear of convictions for operating a motor vehicle or motorcycle without insurance.

Have a driving record clear of convictions for driving a motor vehicle without a valid current license for the class of vehicle driven

Have a driving and criminal record clear of convictions for driving under the influence of alcohol or a controlled substance.

4.4.7.3. The contractor personnel will ensure that the patient is secured to the stretcher/cot and that the stretcher/cot is secure in the back of the ambulance before the vehicle moves.

4.4.7.4. Ambulance drivers shall have a valid driver’s license, in accordance with federal, state, and local government requirements for their place of operation for the services they perform, be capable of administering oxygen and shall have successfully completed the Standard and Advanced First Aid course of the American Red Cross equivalent and be capable of providing necessary medical assistance to the attending Emergency Medical Technician or Paramedic.

4.4.7.5. Emergency Medical Technician (EMT) and Paramedic Qualifications:

EMTs and Paramedics providing services under this contract shall have the following qualifications, in addition to those required by federal, state, and local government:

• Shall be certified, licensed, or otherwise officially recognized by the local, state of regional government or public entity where the emergency ambulance service is operated or by which it is governed.

4.5. Transportation Request

4.5.1 VetRide Vendor Portal or VA-approved transportation software:

The contractor agrees to utilize the VetRide Vendor Portal or VA-approved transportation software with every patient transported under this contract.

Department of Veteran Affairs will provide the software and access to the VetRide Vendor Portal or VA-approved transportation software for the vendor/contractor in this contract. The contractor will utilize the VetRide Vendor Portal or VA-approved transportation software fully as instructed:

a) Receive and respond to electronic trip requests

b) The use of Vendor Pass is available if desired.

c) Submit claims in the VetRide Vendor Portal or VA-approved transportation software system.

d) All invoices must be submitted within 30 calendar days of date of service in accordance with 38 CFR 70 to be considered timely submission.

e) The trip request submitted by the VA is converted into an invoice to be submitted by the contractor, all within the VetRide program.

f) Unauthorized charges will be reviewed by the VTS Mobility Manager or Contracting Officer’s Representative (COR) as to the validity of the charges and as to whether the payment will be made. A final determination will be made within 30 days after notifying the contractor of the charges in question, which are being suspended.

4.5.1.1. A transportation request is defined as a one-way trip (BLS, ALS, SCT/CCT stretcher transports). No more than one patient will be transported per order unless approved by an authorized VA staff. Transportation requests will be made through VetRide or VA-approved transportation software. Contractors must have the capability to receive orders, update ride status, and input trip costs and other required data through this portal.

Contractors must have dedicated staff available to monitor this portal 24/7.

Omaha VAMC VTS staff will be available to assist with account setup and training for the contractor’s staff. In the event VetRide or other VA-approved transportation software is down, other methods of communication (i.e., telephone, facsimile) will be used to place transportation requests.

4.5.1.1.1. Omaha VAMC VTS or other authorized VA employees will work with the contractor the following business day to reconcile any transportation requests that were placed outside of VetRide or VA-approved transportation software.

4.5.1.1.2. The contractor must update VetRide or VA-approved

transportation software with any data and/or notes in real time that deviate from the original order such as invoicing for additional mileage due to a road closure, wait time, reason for no load, etc.

Omaha VAMC VTS staff or other authorized VA employees may place a “hold” on payment of this order until it has been reconciled.

4.5.1.2. Only the following VA staff are authorized to place, cancel, or make changes to transportation requests:

Ordering Officers (OO) include: Mobility Manager

Transportation Assistants Administrative Officers of the Day (AOD)

Veteran Transportation Service (VTS) Staff House Officers of the Day (HOD)

Contracting Officer (CO) Contracting Officer’s Representative (COR)

The COR will furnish the contractor with the names of individuals above, who are authorized as Ordering Officers, by separate memorandum upon issuance of the contract. The COR will update this list throughout the life of the contract as Ordering Officers change.

Listed Ordering Officers are responsible for issuing and administering orders placed under this contract. No one other than the Contracting Officer has the authority to modify any term of this basic contract. Any deviation from the terms of the basic contract must be approved in writing by the Contracting Officer responsible for this contract. The contractor shall accept orders against this contract only from the authorized personnel listed above.

Fulfilling orders from persons other than authorized personnel may result in loss or delay in payment for supplies/services provided under such orders.

Non-authorized VA employees and private agencies (e.g., nursing homes) are not considered authorized to place transportation requests.

4.5.1.2.1. All patient pick-up(s) and drop-off(s) shall be authorized via “orders” which shall only be issued by the designated authorized personnel.

When placing orders for services, the authorized personnel shall contact the designated contractor point of contact(s) to verify receipt of information through VetRide.

4.5.1.3. For ALL transports – an audit system will be put in place by the VA to include the COR or designee, VTS staff, and clinical staff to ensure appropriateness of the order and timeliness of the response.

4.5.1.4. The type of transportation service (BLS, ALS, SCT/CCT stretcher transports) required will be discussed and determined by VA clinical personnel and the contractor. The contractor shall transport the patient per its policies and standard industry practice. If the type of transportation service differs from what was agreed upon by the VA and contractor, the contractor shall submit documentation to the VA explaining its rationale.

4.5.1.5. The VA may authorize an escort (e.g., spouse, relative, guardian, etc.) to accompany the patient during medical transport if it is practicable and, in the patient’s best interest. The contractor shall allow the escort to accompany the patient at no additional cost.

4.5.1.6. The contractor shall have sufficient vehicles and personnel to provide services for up to four (4) simultaneous transportation requests. Transports required may be for any mix of stretcher transports. One of these four simultaneous transports may require SCT/CCT capability up to Tier III. If the Omaha VAMC requires ambulance services exceeding four (4) simultaneous transportation requests, the vendor will be offered to provide the services if they have sufficient vehicles/personnel available; but may decline these additional orders if sufficient vehicles/personnel are unavailable.

4.5.1.7. The number of transports under normal operating conditions will typically range from 3-5 transports each weekday and significantly less on weekends and holidays. The number of actual transports may vary throughout the life of the contract.

4.5.1.8. The patient may bring with his/her up to three (3) liters of oxygen.

The contractor shall be responsible for providing adequate and safe storage of the oxygen tanks during transport.

4.5.1.9. Response Times*

4.5.1.9.1. Orders that are scheduled by 7pm local time the day before the required services are defined as scheduled in advance. With the exceptions found below, the contractor shall arrive on time for all orders scheduled in advance.

4.5.1.9.2. Urgent Transport (Originating from VA Only): The contractor shall be required to provide ground ambulance transportation within a fifteen (15) minute response time of order/patient pick-up call.

4.5.1.9.3. For all add-ons (not scheduled in advance) transportation requests, with pick up at Omaha VAMC: The contractor will be allotted up to a forty-five (45) minute response time from time of order placement for transportation requests that are not previously scheduled in advance.

4.5.1.9.4. For transportation requests which do not have a pick-up at the Omaha VAMC:

a. Pick-up appointment times shall be agreed upon by the VA and contractor at time of order placement and be reasonable based upon travel distance, speed limits, and weather conditions.

b. The contractor’s patient pick-up time cannot be more than 15 minutes prior to the schedule pickup time nor 15 minutes later than the scheduled pickup time for transportation requests scheduled in advance.

* The contractor shall not be held liable for nonperformance caused by an occurrence beyond the reasonable control of the contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, and unusually severe weather. The contractor MUST notify the VA with as much advance notice as possible should any of these occur.

4.5.2. Cancellations

4.5.2.1. For trips in which the contractor is notified of cancellation before the vehicle is dispatched, there shall be no charge to the government.

4.5.2.1.1. A “no show” is defined as a transportation request which is cancelled after the contractor has dispatched a vehicle, the vehicle is enroute, or has arrived at the pick-up location, and there is no longer a requirement for patient transportation. The contractor may request one-way reimbursement for no-shows. No-show reimbursement shall be based upon the base rate for the type of service requested (BLS, ALS, SCT/CCT stretcher transports) and the one-way mileage (BLS, ALS, SCT/CCT stretcher transports) accrued enroute to the pick-up location at time of cancellation. Mileage for no- show cancellations shall be confirmed by the contractor and reported to the VA as soon as possible from time of cancellation.

4.5.2.2. For transportation requests OUT of the Omaha VAMC ONLY – The contractor will immediately dispatch a vehicle upon receipt of the order (including transportation requests in which the final destination may change prior to pick up due to the critical condition of the patient). If the contractor is notified of a cancellation prior to leaving their facility, there shall be no charge to the government.

4.6. Pick-Up/Drop-Off/Reporting Procedures

4.6.1. Ambulance personnel shall pick-up and deliver patients at specified locations (typically the front door of main hospital (circle drive) or ER/Admissions (west side of main hospital)). These locations will be specified by VA staff when an order is placed and communicated to the transporting personnel.

4.6.2. When applicable, ambulance personnel shall report to the VTS staff, AODs, Nurses Station or Reception Desk to (1) announce his/her arrival to pick up and transfer the patient and (2) obtain report of pertinent information regarding the patient’s condition from the primary nurse/physician.

4.6.3. When delivering a patient, ambulance personnel shall give report to the appropriate VA healthcare staff and provide a copy of the run sheet which will be retained by the facility for inclusion to the patient’s medical record.

4.6.4. In cases where ambulance personnel must divert to a local emergency department while performing a VA authorized transport, the contractor’s dispatcher shall notify VTS staff or AODs of the patient’s location and status as soon as this information becomes available.

4.7. Patient Welfare

4.7.1. The contractor shall be responsible for the patient’s welfare during transport. The contractor shall be held responsible for patient and/or VA property during transport. Any damaged or lost wheelchairs, walkers, crutches, or personal belongings shall be replaced at the contractor’s expense.

4.7.2. The VA requires the contractor to exercise extreme caution and care in the handling of patients.

4.7.3. If a VA beneficiary being transported declines to be properly secured or removes the securement devices himself/herself, the driver will notify the Contracting Officer’s Representative (COR) of this fact prior to departure. The contractor is not required to transport any VA beneficiary who refuses to be properly secured while being transported. In the event that the beneficiary refuses to be properly secured, they shall be returned back into the building which they came from.

4.8. Incident Reporting

4.8.1. The contractor shall notify the COR, Requestor, Veterans Transportation Service, Mobility Manager or AODs of any accidents and/or safety problems that occur while the patient is being transported. This notification shall occur within one (1) hour by telephone. A written report of the incident shall be delivered to the COR or Mobility Manager by the close of business of the next working day.

4.8.2. The COR will monitor the service provided. The contractor shall cooperate with the COR in providing information and answering questions in a timely manner.

The contractor shall promptly inform the COR of any complaints received directly from patients. If warranted, the VA may conduct incident investigations and require written response from the contractor within 48 hours of request.

4.9. Invoicing

4.9.1. Each transport shall include thirty (30) minutes of wait time; the contractor may invoice for wait times in excess of this initial thirty (30) minutes. Wait time shall begin only once the contractor has both reached the pick-up address location and the appointment time has elapsed. All wait times shall be itemized and invoiced in thirty (30) minute intervals. For partial thirty (30) minute intervals, zero (0) to fifteen (15) minutes shall be rounded down to zero (0) minutes and sixteen (16) to twenty-nine (29) minutes rounded up to thirty (30) minutes.

4.9.2. When invoicing for mileage, the contractor shall round to the nearest mile.

Mileage ending in .5 or higher shall be rounded up to the nearest mile. Mileage ending in .4 or lower shall be rounded down to the nearest mile. Payment for mileage to or from the point of care shall be limited to the VA’s calculation according to the VA’s Bing Maps API determination. Bing Maps API is optimized to determine mileage based on the shortest time of travel.

4.9.3. Long Distance Mileage — Payment for mileage outside the contract miles covered in the base rate, shall be at the mileage rate stated in the price schedule, and shall be based upon the miles from the pick-up point and the specified destination. Any mileage from the place of business and/or location of vehicle and the pick-up point, or from the delivery destination back to the place of business and/or location of next trip are not considered as a separate item of this reimbursement but would be expected to be incorporated into the mileage rate as part of the administrative costs (or costs of doing business).

4.9.4. Upon notification of the Contracting Officer, the vendor must receive training and begin implementation of invoices via VetRide within 30 days versus VA Tungsten Network e-Invoicing network. Invoices must be submitted in the VetRide Vendor Portal or other VA-approved transportation software.

Payment by VA under this contract to a provider of ground ambulance transportation services authorized under this contract extinguishes any and all liability on the part of the VA BENEFICIARY for that transportation service. UNDER NO CIRCUMSTANCES

ARE VA BENEFICIARIES, THIRD PARTY INSURANCES, MEDICARE, OR MEDICAID

TO BE BILLED FOR THE SERVICES PERFORMED UNDER THIS CONTRACT.

5. Period & Place of Performance

5.1. This contract’s ordering period shall be effective from Date of Award through 05/31/2031.

Ordering Period Period Begins Period Ends

1 06-01-2026 05-31-2027

2 06-01-2027 05-31-2028

3 06-01-2028 05-31-2029

4 06-01-2029 05-31-2030

5 06-01-2030 05-31-2031

5.2. The Place of Performance is variable and may occur within the states of Nebraska, Iowa, Kansas and Missouri; ambulance services may be required to or from locations including, but not limited to the following:

Facility Name Address

Omaha VAMC 4101 Woolworth Avenue, Omaha, NE 68105

Omaha VAMC includes the Ambulatory Care Center (ACC), Physical Therapy & Prosthetics Center (east and attached to ACC), Main Hospital (circle drive), Emergency Department (entrance on west side of main hospital), out-buildings for Dental, Dialysis and Polytrauma Center (Suite 227 at the Center Mall) 1941 S. 42nd St, Omaha, NE 68105.

5.2.1. Other NWI facilities: At any time, additional CBOCs, CLCs or Healthcare facilities may be added without modification.

Facility Name Address

Omaha VAMC 4101 Woolworth Avenue, Omaha, NE 68105

Holdrege CBOC 1118 Burlington Street, Holdrege, NE 68949

Norfolk CBOC 3204 Raasch Drive, Norfolk, NE 68701

North Platte CBOC 300 East 3rd Street, Suite 302, North Platte, NE 69101

Sarpy County CBOC 1330 Jersey Street, Papillion, NE 68046

Shenandoah CBOC 2043 A. Avenue, Shenandoah, IA 50601

Papillion Community Living Ctr

CHI Health Midlands, 11111 S. 84th Street, Papillion, NE 68046

Bellevue CBOC 2206 Longo Drive, Suite 102, Bellevue, NE 68113

Victory Village / CRRC 825 Dorcas Street, CRRC, Suite 200, Omaha, NE 68108

5.2.2. Other VA Medical Centers, Hospitals, or CBOCs within Veterans Integrated

Service Network (VISN) 23 including, but not limited to:

Medical Center Name Address:

Central Iowa VAMC 3600 30th Street, Des Moines, IA 50310

Iowa City VAMC 601 Highway 6 West, Iowa City, IA 52246

Sioux Falls VAMC 2501 W. 22nd Street, Sioux Falls, SD 57105

St. Cloud VAMC 4801 Veterans Drive, St. Cloud, MN 56303

Minneapolis VAMC One Veterans Drive, Minneapolis, MN 55417

Fargo VAMC 2101 Elm Street North, Fargo, ND 58102

Black Hills VAMC – Hot Springs

500 North 5th Street, Hot Springs, SD 57747

Black Hills VAMC – Ft.

Meade

113 Comanche Road, Fort Meade, SD 57741

5.2.3. Other non-VA medical facilities and Community Care facilities as authorized by the VA.

5.2.4. Veteran’s residence.

5.2.5. Local airports including:

Airport Name Address

Eppley Airfield (Omaha) 4501 Abbottt Drive, Omaha, NE 68110

Lincoln Airport 2400 W. Adams Street, Lincoln, NE 68524

Grand Island Central Regional Airport

3773 Sky Park Road, Grand Island, NE 68801

6. Quality Control Plan

6.1. Quality Control

6.1.1. The contractor shall maintain a Quality Control Plan (QCP) that contains, at a minimum, the following:

6.1.1.1. A description of the company’s organizational structure including a description of the roles and responsibilities of management and supervisors.

6.1.1.2. A description of the methods to be used by the contractor for identifying and preventing deficiencies or problems in the quality of service.

6.1.1.3. A description of the specific steps the contractor will take for corrective action if needed if a deficiency or problem in the quality of service occurs.

6.1.1.4. A description of the company’s records and tracking system used to identify up-to- date background checks, applicable certifications and tests, and training of each employee performing services under this contract.

6.1.1.5. A description of the method used to provide on-time ambulance services to meet the requirements of this contract (24/7 availability and up to 4 simultaneous transports in accordance with PWS 4.5.1.6).

6.1.1.6. A description of the methods used to identify and prevent radio communication breakdowns and a detailed procedure for alternative communications in the event of electronic and mechanical breakdown of vehicle two-way radios.

6.1.1.7. CONTINGENCY PLAN: (In case VetRide Vendor Portal is down) A description of the method/system used to log all requests for service. The contractor shall confirm that the log indicates the date and time of service call, actual time of pick-up versus the scheduled time, name of patient requiring services, designated pick-up and delivery points, mileage, and actual waiting time at pick-up and delivery points if waiting charges are claimed. The contractor shall confirm the log will be sent to the COR monthly when used in lieu of VetRide.

6.1.2. The government will evaluate the contractor’s performance under this contract to ensure that the contractor’s QCP is adequate, and that quality is achieved through a Quality Assurance Surveillance Plan (QASP).

6.1.3. The government shall prepare a QASP after contract award derived from the PWS and contractor’s submitted quality control plan. The QASP is a “living document” and the government may review and revise it at any time. However, the government shall coordinate changes to the QASP with the contractor.

6.1.4. The QASP will specify the work requiring surveillance and the government’s method of surveillance.

6.2. Minimum Performance Standards

6.2.1. The contractor shall maintain performance standards in accordance with the standards outlined in the table below. Failure to meet the Acceptable Quality Levels (AQL) may result in termination of the contract.

6.2.2. The QASP will include the standards below as well as others derived from the successful offeror’s quality control plan.

6.3. Minimum Performance Standards

6.3.1. The contractor shall maintain performance standards in accordance with the standards outlined in the table below. Failure to meet the Acceptable Quality Levels (AQL) may result in termination of the contract.

6.3.2. The QASP will include the standards below as well as others derived from the successful offeror’s quality control plan.

Task PWS

Reference

Standard Acceptable Quality Level

Method of Surveillance

Provide on-time ambulance services

Section 4.5.1.8.3

Scheduled patient pick-ups shall not deviate more than 15 minutes past scheduled pick-up time for scheduled orders

97% Customer Feedback

Incident Reporting

Section 4.8 The contractor shall notify the COR or Mobility Manager of any accidents and/or safety problems that occur while the patient is being transported. This notification shall occur within one (1) hour by telephone. A written report of the incident shall be delivered to the COR or Mobility Manager by the close of business of the next working day.

97% Customer Feedback

7. COVID-19 Or Other Similar Infectious Diseases

7.1. Contractor shall not refuse transports of COVID-19 positive or other similarly infected patients.

7.2. Contractor shall abide by all additional procedures and precautions that may be implemented by the VA based on VA-issued guidance and/or CDC recommendations.

These procedures are subject to change throughout the life of the contract and will be incorporated via Attachment B: VTS Patient Transport PPE and Vehicle Cleaning/Disinfection SOP.

7.3. Contractor shall have written policy of steps they will take to prevent the spread of COVID-19 or other similarly infectious diseases by their employees and/or vehicles. This policy shall, at a minimum, include procedures of screening drivers before each shift, deliberate decontamination of their vehicles and all other preventative precautions taken by contractor employees.

7.4. Contractor shall furnish all required PPE throughout the life of the contract.

8. Conformity To Regulations

8.1. The contractor and his/her employees shall conform to all federal, state, and local regulations governing the performance of contracted services.

8.2. VA facilities have been designated NO SMOKING areas in their entirety. Individuals found in violation of this no smoking policy may be subject to a $50.00 federal citation for disregarding posted safety rules and regulations. Furthermore, the contractor may be directed to stop work. The contractor is to notify all of his/her employees and/or sub-contractors of this strict enforcement policy.

9. Wage Rates

9.1. Wage Determination(s) as listed in Section D in this solicitation are applicable to any resulting contract.

9.2. The contractor certifies by signature on this offer that the salaries to be paid workers involved in the performance of the contract is equal to or greater than those specified in the attached Wage Determination(s).

9.3 The Department of Labor has held that contractors must pay their employees the Service Contract Act wages while they are driving both to and from destinations for the VA. The Wage Determination is attached in

Section D.

10. Evidence of Coverage

10.1 Before commencing work under the contract, the contractor shall furnish the Contracting Officer with a certification from his/her insurance company indication that the coverage outlined in this contract has been obtained and that it may not be changed of canceled during the term of the contract.

11. Worker’s Compensation

11.1 The Act of June 25, 1936, 42 Stat. 1938 (40 USC 290), authorized the constituted authority of the several states to apply their workmen’s compensation laws to all lands and premises owned or held by the United States. The contractor agrees to procure and maintain while the contract is in effect, Worker’s Compensation and Employers Public Liability insurance. The policy shall provide coverage for Public Liability Limits of not less than the statutory limitations for any one accident, and at least meet the statutory limitations if more than one person is involved. Upon award of the contract, the contractor shall furnish to the Contracting Officer a certificate from its insurance company indicating that this coverage has been obtained and that such coverage may not be changed or canceled unless 30-day advance written notice is provided to the Contracting Officer.

12. Contractor Personnel Security Requirements

12.1 The contractor shall agree that all deliverables, associated working papers, and other material deemed relevant by the contractor in the performance of this contract are the property of the United States government. The contractor shall agree that all individually identifiable health information shall be treated with the strictest confidentiality. Access to records shall be limited to essential personnel only. Records shall be secured when not in use. At the conclusion of the contract, all copies of individually identifiable health records shall be destroyed or returned to the VA. Any individually identifiable health records shall be deleted from computers not belonging to the VA. The contractor shall comply with the Privacy Act, 38 U.S.C. 5701, 38 U.S.C. 7332, and 5 U.S.C. 552(a) et. Seq.

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