RFQ-26-PHX-050.pdf

COMBINED SYNOPSIS / SOLICITATION

Nonpersonal Hospitalist Services

RFQ-26-PHX-050

Agency: Department of Health and Human Services (HHS), Indian Health Service (IHS) Office: Phoenix Area Indian Health Service (PAIHS) Type of Action: Combined Synopsis/Solicitation Authority: FAR Part 12 – Acquisition of Commercial Products and Commercial Services Set-Aside: Indian Small Business Economic Enterprise (ISBEE) Contract Type: Single-Award Firm-Fixed-Price Commercial Services Contract utilizing fully burdened hourly rates with estimated quantities.

NAICS Code: 621111 – Offices of Physicians (except Mental Health Specialists) Buy Indian Set-Aside Authority: This acquisition is conducted pursuant to the Buy Indian Act (25 U.S.C. §

47) and HHSAR Subpart 326.6 and is restricted to Indian Small Business Economic Enterprises (ISBEEs).

Commercial Services: The Indian Health Service (IHS), Phoenix Area Indian Health Service (PAIHS), is issuing this Request for Quotations (RFQ) for nonpersonal hospitalist services in support of Phoenix Indian Medical Center (PIMC), Phoenix, Arizona.

This acquisition is conducted using FAR Part 12 commercial services procedures under the HHS Revolutionary FAR Overhaul (RFO), the Buy Indian Act (25 U.S.C. § 47), and HHSAR Subpart 326.6.

The Government intends to award one Firm-Fixed-Price commercial services contract; however, the Government may choose to issue more than one award.

This Combined Synopsis/Solicitation constitutes the only solicitation issued for this requirement.

SECTION A

SOLICITATION INFORMATION

A.1 General

The Department of Health and Human Services (HHS), Indian Health Service (IHS), Phoenix Area Indian Health Service (PAIHS), is issuing this Request for Quotations (RFQ) for nonpersonal Hospitalist Services in support of Phoenix Indian Medical Center (PIMC), Phoenix, Arizona.

The Contractor shall provide qualified Hospitalist physicians to furnish inpatient medical services in accordance with the attached Performance Work Statement (PWS).

This acquisition is conducted using the commercial services procedures of FAR Part 12, as supplemented by applicable HHSAR provisions, the Buy Indian Act (25 U.S.C. § 47), HHSAR Subpart 326.6, and applicable HHS Revolutionary FAR Overhaul (RFO) class deviations.

The Government intends to award one (1) Firm-Fixed-Price commercial services contract resulting from this solicitation. However, the Government reserves the right to make multiple awards if determined by the Contracting Officer to be in the Government's best interest.

Award will be made using a comparative evaluation of quotations.

This solicitation is restricted to eligible Indian Small Business Economic Enterprises (ISBEEs).

A.2 Place of Performance

Services shall be performed at:

Phoenix Indian Medical Center 4212 North 16th Street Phoenix, Arizona 85016

A.3 Period of Performance

Base Year - January 1, 2027 – December 31, 2027

Option Year 1 - January 1, 2028 – December 31, 2028

Option Year 2 - January 1, 2029 – December 31, 2029

Option Year 3 - January 1, 2030 – December 31, 2030

Option Year 4 - January 1, 2031 – December 31, 2031

The Government may exercise option periods in accordance with the terms and conditions of the resulting contract.

A.4 Description of Requirement

The Contractor shall furnish qualified Hospitalist physicians to provide nonpersonal inpatient physician services in accordance with the attached Performance Work Statement.

Services include, but are not limited to:

• Evaluation and admission of patients requiring inpatient care.

• Daily inpatient medical management.

• Intensive Care Unit (ICU) management within the scope of Hospital Medicine privileges.

• Coordination of specialty consultations.

• Discharge planning and discharge summaries.

• Transfers to higher levels of care when medically indicated.

• Participation in multidisciplinary patient care activities.

• Day, night, weekend, and holiday Hospitalist coverage.

The Contractor shall provide all management, supervision, scheduling, recruiting, credentialing support, replacement personnel, quality control, and administrative oversight necessary to perform the required services.

All services shall be performed in accordance with the attached Performance Work Statement.

The estimated hours identified in the Pricing Schedule are based on the Government's anticipated operational requirements and historical utilization and are provided for quotation evaluation, acquisition planning, and contract administration purposes. The estimated hours are not intended to represent a required number of individual physicians or full-time equivalents (FTEs). The Contractor shall determine the number of physicians necessary to satisfy the coverage requirements of the Performance Work Statement while maintaining continuity of services and meeting all contract requirements.

A.5 Nonpersonal Services

The services acquired under this solicitation are nonpersonal healthcare services.

Nothing in this solicitation or any resulting contract shall be construed as creating an employer-employee relationship between the Government and Contractor personnel.

The Contractor shall retain responsibility for:

• Recruitment

• Hiring

• Compensation

• Benefits

• Scheduling

• Employee supervision

• Performance management

• Discipline

• Replacement personnel

• Contractor quality control

• Compliance with applicable labor laws

Government personnel shall not supervise Contractor employees.

Government oversight shall be limited to inspection and acceptance of services, contract administration, quality assurance surveillance, and coordination necessary to accomplish the Government's mission.

Clinical oversight by the Chief of Hospital Medicine or designee regarding patient care, prioritization of clinical workload, compliance with medical staff bylaws, credentialing requirements, and standards of medical practice shall not constitute supervision or control of Contractor personnel.

SECTION B

SCHEDULE OF SUPPLIES OR SERVICES

B.1 General

The Contractor shall furnish all personnel, supervision, management, transportation, materials, and services necessary to provide nonpersonal Hospitalist physician services in accordance with the Performance Work Statement (PWS), the terms and conditions of this solicitation, and any resulting contract.

The contract shall be a Firm-Fixed-Price commercial services contract utilizing fully burdened hourly rates and estimated quantities.

The quantities identified in this Schedule are estimates only and are provided for quotation evaluation, acquisition planning, and contract administration purposes. Actual quantities may vary based upon the Government's requirements.

The Government does not guarantee that the estimated quantities will be ordered.

Performance shall not exceed the funded amount of the contract without written authorization from the Contracting Officer.

B.2 Contract Line Item Numbers (CLINs)

Base Year

CLIN Description Unit

0001 Day Hospitalist Services Hour

0002 Night Hospitalist Services Hour

Option Year 1

CLIN Description Unit

1001 Day Hospitalist Services Hour

1002 Night Hospitalist Services Hour

Option Year 2

CLIN Description Unit

2001 Day Hospitalist Services Hour

2002 Night Hospitalist Services Hour

Option Year 3

CLIN Description Unit

3001 Day Hospitalist Services Hour

3002 Night Hospitalist Services Hour

Option Year 4

CLIN Description Unit

4001 Day Hospitalist Services Hour

4002 Night Hospitalist Services Hour

B.3 Pricing

Quoters shall complete Attachment A, Pricing Schedule.

Hourly rates shall be fully burdened and shall include all direct and indirect costs associated with contract performance, including but not limited to:

• Labor

• Fringe Benefits

• Overhead

• General and Administrative Expenses

• Recruiting

• Credentialing

• Onboarding

• Supervision

• Scheduling

• Contractor Quality Control

• Insurance

• Licenses

• Travel

• Lodging

• Meals

• Transportation

• Supplies required for contractor administration

• Profit

No separate reimbursement will be made for costs not specifically identified in the resulting contract.

B.4 Compensation for Hours Worked

The hourly rates quoted and awarded under this contract shall be fully burdened and shall constitute full compensation for all hours worked under the contract.

No separate premium rates, overtime rates, holiday rates, callback rates, shift differentials, standby pay, on-call pay, or other additional compensation shall be paid unless expressly authorized by a contract modification executed by the Contracting Officer.

All authorized hours worked, including services performed on weekends, Federal holidays, or in excess of forty (40) hours in a workweek, shall be compensated at the applicable awarded fully burdened hourly rate identified in the contract Schedule.

The Contractor shall be solely responsible for complying with all applicable Federal, State, and local labor laws governing compensation of its employees. Any overtime compensation, holiday premium pay, or other employee compensation required by law or by the Contractor's internal policies shall be the sole responsibility of the Contractor and shall not result in any additional cost to the Government.

The estimated quantities shall not be construed as representing a required number of physicians, staffing positions, or full-time equivalents. Staffing decisions remain the responsibility of the Contractor.

B.5 Estimated Quantities

Estimated quantities identified in Attachment A are provided solely for quotation evaluation, acquisition planning, and contract administration purposes.

Actual quantities may vary above or below the estimated quantities based upon the Government's mission requirements and available funding.

The estimated quantities do not constitute a guaranteed minimum quantity of services.

The Government reserves the right to increase or decrease quantities by contract modification, provided such modifications remain within the scope of the contract and are otherwise authorized by law and regulation.

B.6 Hours of Performance

Services shall generally be performed to support continuous inpatient hospitalist coverage, including day, night, weekend, and holiday shifts, as identified in the Performance Work Statement.

The Contractor shall be responsible for developing staffing schedules necessary to meet the Government's required coverage.

The Government will identify required coverage, coordinate anticipated scheduling requirements, and provide reasonable advance notice of known changes whenever practicable.

B.7 Invoicing

The Contractor shall invoice only for services actually performed and accepted by the Government.

Invoices shall include, at a minimum:

• Contract Number

• Invoice Number

• Invoice Date

• Contractor Name

• Applicable CLIN

• Dates of Service

• Number of Hours Performed

• Hourly Rate

• Extended Amount

• Total Amount Due

Invoices shall be submitted electronically through the Department of the Treasury Invoice Processing Platform (IPP) unless otherwise authorized by the Contracting Officer.

SECTION C

DESCRIPTION / SPECIFICATIONS / PERFORMANCE WORK STATEMENTS

C.1 General

The Contractor shall furnish all personnel, supervision, management, and services necessary to provide nonpersonal Hospitalist physician services in accordance with this solicitation, the resulting contract, and the attached Performance Work Statement (PWS).

This acquisition is structured as a performance-based, non-personal services contract. The Contractor is responsible for achieving the performance outcomes identified in the Performance Work Statement rather than adherence solely to prescribed processes.

The Contractor shall perform all services in accordance with the standards, performance objectives, qualifications, deliverables, and other requirements identified in the PWS.

Nothing contained in this solicitation or any resulting contract shall be construed as creating an employer-employee relationship between the Government and Contractor personnel.

C.2 Performance Work Statements

The requirements for this acquisition are contained in the following attachments, which are incorporated into this solicitation:

Attachment Title

Attachment A Performance Work Statement – Hospitalist Services

The PWS establishes the minimum performance requirements, qualifications, staffing requirements, deliverables, performance standards, acceptable quality levels (AQLs), Quality Assurance Surveillance Plan (QASP), and all other technical requirements applicable to this acquisition.

C.3 Performance Standards

Performance shall be measured in accordance with the Performance Objectives, Acceptable Quality Levels (AQLs), and Quality Assurance Surveillance Plan (QASP) contained within the Performance Work Statement.

The Government will monitor Contractor performance through the surveillance methods identified in the PWS.

Failure to satisfy the required performance standards may result in corrective action, requests for replacement personnel, reductions in payment where authorized by contract, or other contractual remedies available to the Government.

C.4 Contractor Responsibility

The Contractor shall be responsible for providing qualified Hospitalist physicians who meet all qualification, licensure, certification, credentialing, privileging, training, and security requirements identified in the PWS.

The Contractor shall retain full responsibility for the supervision, management, scheduling, compensation, replacement, and performance of Contractor personnel.

The Government shall not supervise Contractor personnel. Government responsibilities are limited to contract administration, quality assurance surveillance, inspection and acceptance of services, and clinical coordination necessary to accomplish the Government's mission.

C.5 Credentialing and Privileging

All Contractor personnel shall successfully complete credentialing, privileging, security, and onboarding requirements before beginning performance.

No Contractor personnel shall perform services until all required approvals identified in the Performance Work Statement have been completed.

C.6 Order of Precedence

In the event of any inconsistency between this solicitation, the Performance Work Statement (PWS), or any other technical attachment, the Contracting Officer shall resolve the inconsistency in accordance with the Order of Precedence clause of the resulting contract. For purposes of technical performance requirements, the Performance Work Statement shall govern the scope of work, performance standards, qualifications, deliverables, and Contractor responsibilities unless otherwise specifically modified by the resulting contract.

SECTION D

INSTRUCTIONS TO QUOTERS

D.1 General

Quoters shall submit quotations electronically to the Contract Specialist, Dekovan Cook, at dekovan.cook@ihs.gov no later than close date and time specified in SAM.

D.2 Questions

Questions concerning this solicitation shall be submitted in writing to the Contract Specialist at the email address identified above no later than forty-eight (48) hours prior to the solicitation closing date and time identified in SAM.gov.

Questions shall clearly identify the solicitation number and the applicable section, paragraph, or attachment to which the question pertains.

The Government is under no obligation to respond to questions received after this deadline.

Responses to questions that materially affect the solicitation will be provided by written amendment posted to SAM.gov.

D.3 Quotation Format

Quotations shall consist of the following separate volumes:

Volume I – Technical Capability

Volume II – Relevant Experience and Past Performance

Volume III – Price

Volume IV – Buy Indian Documentation

Quoters are encouraged to organize their quotations using the section numbering contained in this solicitation.

D.4 Volume I – Technical Capability

The Technical Capability volume shall demonstrate the Quoter's ability to successfully recruit, credential, deploy, supervise, and retain qualified Hospitalist physicians necessary to perform the services described in the Performance Work Statement.

At a minimum, the quotation shall address the following:

A. Physician Recruitment and Staffing

Describe the firm's approach to:

• Recruiting qualified Hospitalist physicians.

mailto:dekovan.cook@ihs.gov

• Maintaining an active pool of qualified physicians.

• Recruiting physicians capable of meeting PIMC credentialing requirements.

• Recruiting physicians for continuous inpatient hospitalist coverage.

B. Staffing Continuity and Retention

Describe the firm's approach to:

• Maintaining uninterrupted coverage.

• Employee retention.

• Managing planned & unplanned absences.

• Managing unexpected resignations.

• Minimizing vacancies.

• Maintaining continuity of patient care.

C. Replacement Personnel

Describe the firm's procedures for:

• Providing replacement personnel.

• Responding to urgent staffing requests.

• Maintaining backup personnel.

• Minimizing disruptions to Government operations.

D. Credentialing and Onboarding

Describe the firm's process for:

• Credentialing.

• Licensure verification.

• Privileging support.

• Security requirements.

• Onboarding.

• Meeting Government-required reporting timelines.

E. Contract Management

Describe the firm's approach to:

• Contract administration.

• Contractor supervision.

• Performance monitoring.

• Communication with the Contracting Officer and COR.

• Corrective actions.

• Contractor quality assurance.

F. Corporate Experience

Describe experience performing similar healthcare staffing services, including:

• IHS facilities.

• Tribal healthcare.

• Federal healthcare.

• Rural healthcare.

• Ambulatory care settings.

G. Sample Candidate Qualifications

To assist the Government in evaluating the Quoter's recruiting capability and the qualifications of physicians typically provided under contracts of similar scope, Quoters are requested to submit up to three (3) representative sample curricula vitae (CVs) or resumes of Hospitalist physicians.

Sample CVs or resumes should demonstrate the education, training, licensure, certifications, hospitalist experience, and professional qualifications of physicians typically available through the Quoter.

Sample CVs or resumes are provided for evaluation purposes only and do not constitute a commitment that the identified individuals will perform under any resulting contract. Following award, the successful Contractor shall submit the qualifications, credentialing, privileging, licensure, and certification documentation for each physician proposed to perform under the contract in accordance with the Performance Work Statement.

If any sample CV or resume submitted represents a physician who is currently available for assignment under this requirement, the Quoter is encouraged to identify that individual as "currently available" and provide the anticipated availability date. Identification of a physician as currently available does not obligate the Contractor to furnish that individual unless subsequently accepted by the Government as part of contract performance.

The Government may consider the realism, completeness, and demonstrated effectiveness of the Quoter's proposed staffing, recruitment, retention, and contract management approaches, together with the representative qualifications demonstrated by the sample CVs or resumes, in assessing the likelihood of successful contract performance.

D.5 Volume II – Relevant Experience and Past Performance

Provide descriptions of up to three (3) contracts or BPAs performed within the past five (5) years involving services similar in size, scope, and complexity.

For each reference include:

• Contract Number

• Customer

• Period of Performance

• Dollar Value

• Description of Services

• Point of Contact

• Telephone Number

• Email Address

The Government may obtain additional past performance information from CPARS or other available Government sources.

D.6 Volume III – Price

Submit a completed Attachment B – Pricing Schedule. Quoters shall complete all pricing information requested in the Government-issued Pricing Schedule. Failure to complete the Pricing Schedule may result in the quotation being determined unacceptable.

Quoters may submit a supplemental pricing narrative or pricing worksheet to explain pricing assumptions, discounts, pricing methodology, or other relevant pricing information. However, the Government-issued Pricing Schedule shall govern for purposes of quotation evaluation, award, and contract administration in the event of any inconsistency between the Government-issued Pricing Schedule and any supplemental pricing document submitted by the Quoter.

If a supplemental pricing document is submitted, it shall be clearly identified as Attachment B.1 – Supplemental Pricing.

Hourly rates shall be fully burdened and shall include all direct and indirect costs associated with contract performance, as identified in Section B of this solicitation.

Price quotations shall be submitted as a Microsoft Excel workbook utilizing active formulas for all extended amounts and totals. Any supplemental pricing document may be submitted in Microsoft Excel or Adobe PDF format.

Pricing information shall not appear in any other quotation volume.

D.7 Buy Indian Documentation

Quoters shall submit:

• Completed Indian Economic Enterprise (IEE) Representation

• Any additional documentation necessary to establish eligibility under the Buy Indian Act.

Failure to submit the required Buy Indian documentation by the quotation due date may render the quotation ineligible for award.

SECTION E

COMPARATIVE EVALUATION OF QUOTATIONS

E.1 General

The Government will comparatively evaluate quotations in accordance with this solicitation to determine which quotation is in the Government's best overall interest.

The Government intends to award one (1) contract resulting from this solicitation. However, the Government reserves the right to make multiple awards if determined by the Contracting Officer to be in the Government's best interest.

The Government intends to evaluate quotations and make award without exchanges. However, the Government reserves the right to communicate with one or more quoters if determined by the Contracting Officer to be in the Government's best interest.

E.2 Eligibility Review

Prior to performing the comparative evaluation, the Government will determine whether the quotation:

• Was received by the date and time specified in the solicitation;

• Contains all required solicitation documents;

• Includes the required Indian Economic Enterprise (IEE) Representation;

• Demonstrates eligibility as an Indian Small Business Economic Enterprise (ISBEE);

• Is submitted by a responsible contractor registered in the System for Award Management

(SAM).

Quotations failing to satisfy these requirements may be eliminated from further consideration.

E.3 Comparative Evaluation Factors

The Government will comparatively evaluate quotations using the following factors listed in descending order of importance:

1. Technical Capability and Management Approach

2. Relevant Experience

3. Price

When combined, the non-price factors are significantly more important than price.

As quotations become more equal under the non-price factors, price will become increasingly important in the award decision.

E.4 Technical Capability and Management Approach

The Government will evaluate the extent to which the quotation demonstrates the capability to successfully perform the requirements identified in the Performance Work Statements.

The evaluation will include consideration of the Quoter's demonstrated approach to:

• Recruiting qualified healthcare professionals;

• Maintaining staffing continuity;

a) The Government will evaluate the Quoter's demonstrated ability to recruit, retain, and replace qualified Hospitalist physicians in order to maintain uninterrupted contract performance. Greater consideration may be given to quotations demonstrating an established recruiting pipeline, depth of available physician resources, successful history of replacing personnel with minimal disruption, and the organizational capability to sustain required staffing levels throughout the period of performance.

• Retaining qualified personnel;

• Providing replacement personnel;

• Credentialing and onboarding;

• Contract management;

• Quality assurance;

• Supporting acute inpatient hospital environments

The Government may also consider the completeness, realism, and effectiveness of the proposed staffing and management approach in assessing the likelihood of successful performance.

Representative sample CVs or resumes submitted in accordance with Section D may be considered in evaluating the Quoter's demonstrated capability to recruit and maintain qualified Hospitalist physicians.

The Government may also consider the availability of representative personnel identified by the Quoter as currently available when assessing the Quoter's demonstrated ability to promptly commence contract performance.

The Government's evaluation will focus on the Quoter's demonstrated capability to successfully perform the required services rather than the volume of information submitted.

E.5 Relevant Experience and Past Performance

The Government will evaluate the relevance and similarity of the quoter's recent experience performing healthcare services of comparable scope, size, and complexity.

Greater consideration may be given to experience involving:

• Indian Health Service facilities;

• Tribal healthcare organizations;

• Federal healthcare facilities;

• Rural healthcare environments;

• Acute inpatient healthcare.

The Government may obtain and consider past performance information from CPARS, customer references, or other sources available to the Government.

E.6 Price

Price will be evaluated for:

• Completeness;

• Reasonableness;

• Balance; and

• Consistency with the solicitation requirements.

The Government will evaluate pricing using the completed Attachment B, Pricing Schedule.

Estimated hours are provided solely for quotation evaluation and acquisition planning purposes and do not establish a minimum or maximum quantity of service.

If a supplemental pricing document is submitted, the Government may consider the information for clarification purposes. However, the Government-issued Pricing Schedule shall govern for evaluation and award purposes in the event of any inconsistency.

Quoters shall submit fully burdened hourly rates for each labor category identified in the Pricing Schedule. Hourly rates and all extended prices shall be rounded to two (2) decimal places. If a Quoter submits pricing with more than two (2) decimal places, the Government may round the rates and extended prices to two (2) decimal places for evaluation purposes.

The Government may evaluate pricing using the rounded amounts reflected in the completed Pricing Schedule.

E.7 Basis for Award

The Government will perform a comparative evaluation of quotations and make award to the responsible Quoter whose quotation is determined to be in the Government's best overall interest after consideration of the evaluation factors identified in this solicitation.

Award may be made to other than the lowest-priced quotation. The Government may determine that a higher-priced quotation is in the Government's best overall interest when the additional technical capability, relevant experience, or other evaluated advantages justify the associated price difference.

The Government reserves the right to:

• Award without conducting exchanges;

• Make one award or multiple awards, if determined to be in the Government's best interest;

• Make no award; or

• Cancel this solicitation in whole or in part when determined to be in the Government's best interest.

Upon timely written request from an unsuccessful Quoter, the Government may provide a brief explanation of the basis for the award decision in accordance with applicable FAR Part 12 commercial procedures and HHS RFO guidance.

SECTION F

CONTRACT ADMINISTRATION

F.1 General

The Contracting Officer (CO) is the only individual authorized to modify the terms and conditions of the resulting contract.

The Contracting Officer shall designate a Contracting Officer's Representative (COR) to perform contract administration functions within the scope of the COR's written delegation of authority.

The Contractor shall perform all services in accordance with the resulting contract, the Performance Work Statement (PWS), and all applicable Federal laws, regulations, policies, and professional standards.

F.2 Contract Administration

The Government will administer the contract through the Contracting Officer and designated COR.

Government responsibilities include:

• Contract administration;

• Inspection and acceptance of services;

• Quality Assurance Surveillance Plan (QASP) surveillance;

• Verification of invoices;

• Monitoring contractor performance;

• Clinical coordination necessary to accomplish the Government's mission.

Nothing contained in this contract shall be construed as authorizing Government personnel to supervise Contractor employees.

F.3 Inspection and Acceptance

Inspection and acceptance shall be performed by the designated COR or other Government official authorized by the Contracting Officer.

Services shall be evaluated in accordance with:

• The Performance Work Statement;

• The Quality Assurance Surveillance Plan (QASP);

• Applicable IHS policies;

• Applicable CMS and Joint Commission standards.

Acceptance of services shall not waive any rights of the Government under the resulting contract.

F.4 Contractor Personnel

The Contractor shall ensure all personnel:

• Meet the qualifications identified in the Performance Work Statement;

• Maintain all required licenses and certifications;

• Successfully complete credentialing, privileging, security, and onboarding requirements prior to beginning performance;

• Maintain all qualifications throughout contract performance.

The Contractor shall immediately notify the COR whenever any Contractor physician becomes unavailable to perform scheduled services.

F.5 Replacement Personnel

The Contractor shall maintain sufficient recruiting capability, staffing resources, and operational capacity to provide uninterrupted contract performance throughout the period of performance.

The Contractor acknowledges that maintaining continuous Hospitalist coverage is a material requirement of this contract. The inability to furnish qualified replacement personnel following the planned or unplanned departure of Contractor personnel shall not relieve the Contractor of its contractual responsibilities.

Upon learning that Contractor personnel will become unavailable, the Contractor shall immediately initiate replacement efforts and shall notify the COR in accordance with the Performance Work Statement.

Failure to make timely, good-faith efforts to provide qualified replacement personnel or repeated inability to maintain required staffing levels may be considered by the Government in evaluating Contractor performance and may be documented in the Contractor Performance Assessment Reporting System (CPARS), in addition to any other contractual remedies available to the Government.

F.6 Invoicing

Invoices shall be submitted electronically through the Department of the Treasury Invoice Processing Platform (IPP), unless otherwise authorized by the Contracting Officer.

Invoices shall include, at a minimum:

• Contract Number;

• Invoice Number;

• Invoice Date;

• Contractor Name;

• Applicable CLIN;

• Dates of Service;

• Number of Hours Performed;

• Hourly Rate;

• Extended Amount;

• Total Amount Due.

The Government shall pay only for services actually performed, accepted, and properly invoiced in accordance with the contract.

F.7 Contractor Performance Reporting

The Contractor shall submit all reports required by the Performance Work Statement.

At a minimum, monthly reports shall include:

• Hours worked by CLIN;

• Total billed hours;

• Cumulative expenditures;

• Staffing continuity information;

• Anticipated staffing shortages or vacancies;

• Any significant staffing issues affecting contract performance.

F.8 Communication Protocols

The Contractor shall designate a primary Contract Manager who shall serve as the Contractor's principal point of contact for all administrative matters arising under the contract.

The Contractor shall maintain the capability to respond to Government communications in accordance with the response times identified in the Performance Work Statement.

Clinical communications relating to patient care shall occur through appropriate clinical channels consistent with the Performance Work Statement and applicable medical staff procedures.

F.9 Transition of Services

The successful Contractor shall cooperate with the Government and any incumbent or successor contractor, as appropriate, to facilitate an orderly transition of services and minimize disruption to patient care. The Contractor shall ensure sufficient staffing is available to meet the required performance start date.

F.10 Post-Award Conference

The Government may conduct a post-award conference with the successful Contractor to review:

• Contract administration

• Communication procedures

• Credentialing

• Invoice procedures

• QASP

• Performance expectations

• Roles and responsibilities.

SECTION G

ATTACHMENTS

The following attachments are incorporated into this solicitation and, where applicable, any resulting contract.

Attachment Title

Attachment A Performance Work Statement - Hospitalist

Attachment B Pricing Schedule

Attachment C Business Associate Agreement (BAA)

Attachment D Indian Economic Enterprise (IEE) Representation Form

Attachment E Clauses and Provisions

SECTION H

SOLICITATION PROVISIONS AND CONTRACT CLAUSES

The provisions and clauses applicable to this solicitation and any resulting contract are contained in Attachment E – Clauses and Provisions (or whatever attachment number you assign).

Attachment E is incorporated into this solicitation by reference.

Applicable FAR, HHSAR, and HHS Revolutionary FAR Overhaul (RFO) class deviations in effect on the date of solicitation issuance shall apply.

In the event of any inconsistency between a clause incorporated by reference and an applicable HHS RFO class deviation, the class deviation shall govern to the extent applicable.

The Government reserves the right to add, delete, or revise solicitation provisions and contract clauses prior to award through written amendment as necessary to ensure compliance with applicable statutes, regulations, HHSAR requirements, and HHS Revolutionary FAR Overhaul (RFO) class deviations in effect on the date of award.