Atch_6_PPQ_04APR18Final.pdf

FOR OFFICIAL USE ONLY

RFP No. DJF-18-2200-PR-0004859 Aircraft Maintenance and Upgrades Services

Attachment 6 Performance Questionnaire

U.S. Department of Justice

Federal Bureau of Investigation

Facilities Acquisition Unit Washington D.C.

June 28, 2018

RE: Request for Proposal (RFP) No. DJF-18-2200-PR-0004859 Aircraft Maintenance and Upgrades

Services, Performance Questionnaire

The Department of Justice (DoJ), Federal Bureau of Investigation (FBI), Facilities Acquisition Unit-Huntsville (FAU-H) is in the process of selecting contractor(s) for award of an Aircraft Maintenance and Upgrades Service contract(s). The Contractor shall provide all supervision, labor, materials, parts, spare parts, incidentals, and other services necessary to provide Federal Aviation Regulation certified scheduled and unscheduled maintenance to maintain the Cessna Citation Encore and/or the Gulfstream aircraft.

One of the considerations in proposal evaluation is the verification of the offerors' past and present performance on contracts, which reflect the offeror's ability to perform on the proposed effort.

We depend on information received from agencies such as yours, which have had first-hand experience with an offeror, for the evaluation of the offeror's performance on those contracts.

To assist you in preparing your response and expediting your reply, the questionnaire may be filled out by hand and e-mailed directly to me at JJTUCKER@fbi.gov and Corey Linnen, Contract Specialist, Contractor via email at clinnen@fbi.gov.

Please call Corey at (256) 213-4207 prior to transmission or if you have any questions. Your completed questionnaire will become a part of the official Source Selection records.

Your help is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this Source Selection.

Joaquin Tucker Contracting Officer

1 Attachment Performance Questionnaire mailto:JJTUCKER@fbi.gov mailto:clinnen@fbi.gov

Instructions for completing the Performance Questionnaire: Provide this questionnaire to the government agency or commercial organization (i.e. customer with knowledge of the Offerors past/present performance for aircraft maintenance and upgrades services.

The Department of Justice (DoJ), Federal Bureau of Investigation (FBI), Federal Acquisition Unit- Huntsville (FAU-H) is soliciting offers for Aircraft Maintenance and Upgrades Services contract(s) for the FBI’s Critical Incident Response Group (CIRG) Division located in the National Capitol Region

(NCR).

Please complete this questionnaire for past/present performance for aircraft maintenance and upgrades services for offeror who in the recent past or is currently providing you aircraft maintenance and upgrades services under a formalized contract. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages. Responses will be treated as source selection sensitive information. The offeror who provided the FBI your name as a reference was informed, via a solicitation provision, that by listing you as a reference and requesting your submission of the questionnaire, they are authorizing you to release information to the FBI relative to their past performance, whether it is positive or negative information.

The POC shall submit the completed questionnaire directly to the government contracting officer and contract specialist identified in the cover letter. The Contracting Officer will not accept completed questionnaires sent from the Offeror.

has provided your name and organization as a

[CONTRACTOR NAME]

reference regarding record of past performance

[CONTRACTOR’S NAME]

under Contract No. . Specifically, we are looking for

[CONTRACT NO.]

past performance information in the following areas:

To be completed only by the POC from the organization/agency/commercial entity providing the past/present performance data.

Section 1: Contract Identification

A. Contractor:

B. Cage Code/ DUNS number of contractor contract was awarded to: _______________

C. Contract number: _______________________________________

D. Contract type: ______________________________

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance: _________________________________________________________

G. Initial contract cost: $____________________________

H. Current/final contract cost: $_______________________________

I. Reasons for differences between initial contract cost and final contract costs:

J. Description of service provided:

Section 2: Customer or Agency Identification

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other

Commands:

Section 3: Point of Contact (POC)/Evaluator Identification

A. POC/Evaluator name:

B. POC/Evaluator's title:

C. POC/Evaluator's phone/fax number:

Number of years evaluator worked on subject contract: _____________________

Section 4: Evaluation

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

E EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VG VERY GOOD- The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

M MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective d.) Key Personnel and Staffing (Including Subcontractors)

N Not evaluated

Technical Performance E VG S M U N T1. Quality & repeatability of operations & maintenance.

T2. Quality of technical system testing and certification efforts

T3. Quality/integrity of technical data/report preparation efforts

T4. Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

Program Management E VG S M U N

P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Understand/complied with customer objectives and technical requirements

P5. Successfully responded to emergency and/or surge situations

P6. Quality/effectiveness of sub-contracted efforts

P7. Effectiveness of material management (including Government Furnished Property or Material)

P8. Effectiveness of acquisition management

P9. Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

Transition/phase-in E VG S M U N T1. Contractor ability to smoothly transition resources and personnel.

T2. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

T5. Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control

T6. Ability to implement current standard practices for computer software design, operation, maintenance, upgrades and configuration control

T7. Adequacy/effectiveness of environmental safety procedures

Small and Small Disadvantaged Business Participation E VG S M U N S1. Ability to meet or exceed small business and small disadvantaged business goals set forth in the approved subcontracting plan

S2. Ability to effectively manage small business participation to meet technical performance.

Cost Performance E VG S M U N

C1 Accuracy in forecasting contract costs

C2 Ability to meet forecasted costs and perform within contract costs

C3 Ability to alert Government of unforeseen costs before they occur

C4 Sufficiency and timeliness of cost reporting

2. Please discuss each and every response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.).

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Joaquin Tucker, Contracting Officer via e-mail at JJTUCKER@fbi.gov and Corey Linnen, Contract Specialist, Contractor via email at clinnen@fbi.gov.

mailto:JJTUCKER@fbi.gov mailto:clinnen@fbi.gov