Atch_2_SOW_01JUN18Final.pdf

FOR OFFICIAL USE ONLY

RFP No. DJF-18-2200-PR-0004859 Attachment 2 Statement of Work

Statement of Work

Aircraft Maintenance and Upgrade Services

For the

CIRG Division

June 01, 2018

1. SCOPE:

The Federal Bureau of Investigation (FBI), Critical Incident Response Group (CIRG), Special Flight Operations Unit (SFOU) requires non-personal services for Federal Aviation Regulation certified aircraft maintenance and upgrades services for the Cessna Citation Encore and the Gulfstream V aircraft. This statement of work describes work to be performed and deliverables to be provided by the Contractor under an aircraft maintenance and upgrades services contract. The Contractor shall manage its workforce to ensure that quality products and safe services are provided to the CIRG for the life of this contract.

1.1 The Contractor shall provide all supervision, labor, materials, parts, spare parts, incidentals, upgrades, and other services necessary to provide Federal Aviation Regulation certified Scheduled and Unscheduled Maintenance and Upgrade services to maintain a Cessna Citation Encore and/or a Gulfstream aircraft. The Contractor shall perform these services in accordance with the terms and conditions of the contract and all attachments thereto, all applicable Federal Aviation Administration (FAA) standards, and federal, state, and local laws. All changes to the aircraft type will be executed via a written modification to the contract. The Contractor shall have a FAA Part 145 Certified Repair Station to perform all maintenance and upgrades services specified herein. The Government reserves the right to revise or add additional aircraft for maintenance services as required.

1.2 Flight Hours: The estimated annual flight hours for the Cessna Citation Encore is 250. The estimated annual flight hours for the Gulfstream V is 500.

2. PERFORMANCE REQUIREMENTS:

The Contractor shall coordinate all maintenance with the COR/Director of Maintenance. The Contractor shall ensure all processes and procedures are reviewed to insure a safe and airworthy aircraft regardless of whether it is scheduled or unscheduled maintenance

2.1 Scheduled Maintenance is defined as known or predictable maintenance requirements based on calendar, hourly, events, or cycles, that can be planned or programmed for accomplishment on short and long-range schedules. This includes accomplishing recurring scheduled maintenance inspections and servicing, complying with configuration items, accomplishing scheduled time change item replacements, and correcting delayed or deferred discrepancies. All maintenance requirements as defined herein shall be performed in a timely manner, without undue delays (any delay that is not caused by the Government; i.e. Contractor’s internal organizational restructuring, reassigning it’s manpower to another work project/program).

2.2 Unscheduled Maintenance is defined as unpredictable maintenance requirements, maintenance not previously planned or programmed, maintenance requiring prompt attention and must be adhered to, integrated with, or substituted for previously scheduled workloads. This includes, but is not limited to, compliance with immediate action aircraft change directives, correction of discrepancies discovered during flight or operation of equipment, and performance of repairs as a result of accidents or incidents. It also includes aircraft modifications and upgrades when requested by the Contracting Officer via a written contractual document.

2.3 Maintenance and Upgrades Activities: The Contractor shall perform scheduled and unscheduled maintenance and aircraft upgrades in accordance with approved manufacturers’ technical data. The Contractor shall ensure the COR/Director of Maintenance is advised of all urgent and compelling repairs/upgrades with availability of and schedule date/time per FAA or Agency directives.

2.4 Powered, Non-Powered, and Calibrated Support Equipment: The Contractor shall perform scheduled and unscheduled maintenance and provide necessary powered, non-powered, and calibrated tools and support equipment.

2.5 Off-Site Maintenance and Upgrades: The Contractor shall:

2.5.1 Follow the requirements outlined in the FBI’s General Maintenance Manual for coordinating maintenance actions.

2.5.2 Obtain written, COR/Director of Maintenance approval to dispatch Contractor personnel to troubleshoot/repair off-site aircraft; and

2.5.3 Coordinate the shipping/receiving of parts and equipment required for off-site repairs/maintenance.

2.5.4 Ensure the same inspection, repair, inventory, and accountability standards are maintained for off-site maintenance and upgrade services provided.

2.5.5 The Contractor shall ensure the hand off procedures from the Contractor’s repair stations to the COR/Director of Maintenance and/or the air crew is documented in the aircraft records and updated in the appropriate deliverables in accordance with this SOW.

3. CERTIFICATIONS:

Contractor personnel performing maintenance services on the Government aircraft shall possess a valid Airframe and Power plant license and other certifications as required by federal, state, local laws, and industry standards for aircraft maintenance services.

4. PLACE OF PERFORMANCE – CONTRACTOR FACILITY:

The Contractor shall perform work in a secure hanger as designated by Bureau policy and requirements. All Contractor and subcontractor repair stations shall be Part 145 certified by the

FAA.

5. GOVERNMENT PROPERTY:

The Contractor shall manage, inventory, control, use, preserve, protect, repair, and maintain Government property in its possession in accordance with Federal Acquisition Regulation (FAR) clause 52.245-1, Government Property.

6. CONTRACTOR FURNISHED PROPERTY OR INFORMATION:

During any Government maintenance visit, appropriate work space and telephone, if required, shall be made available for the Government representative’s use. The Contractor shall make any associated information pertaining the Government’s airframes or associated services available upon request.

7. SECURITY REQUIREMENTS:

The Contractor shall provide security at a level necessary to meet the requirements of the tasks requested. The Contractor’s facilities shall be secure where access is authorized by employees only and given access to the aircraft on a need only basis. All Contractor personnel shall have undergone a favorable pre-employment background check before performing any services under this contract.

Access to Federal Bureau of Investigation (FBI) Locations

Requirements, as identified below, to include approval by the FBI's Security Division, must be satisfied prior to access:

Contractors who will require escorted access, to include short-term, intermittent, or infrequent access, to an FBI facility shall complete an "Access of Non-FBI Personnel to FBI Facilities, Background Data Information Form," (FD 816), a "Privacy Act of 1974 Acknowledgment Form" (FD 484) and two Fingerprint Cards (FD 258). Completed forms should be provided to the assigned Contracting Officer's Technical Representative (COTR) at least 10 days prior to required access.

Individuals requiring unescorted access to an FBI facility must complete the Standard Form 86 (SF- 86), Questionnaire for National Security Positions, using the Office of Personnel Management’s Electronic Questionnaires for Investigations Processing (e-QIP) and provide two Fingerprint Cards (FD 258). e-QIP is a secure website that can be accessed from any computer system which has an Internet connection. Only the signed release forms and FD 258 will need to be mailed to the identified Chief Security Officer, the SF-86 itself will be transmitted to the FBI electronically.

To complete the SF-86 using e-QIP, the individual requiring unescorted access to the FBI facility must contact (insert Chief Security Officer, Division, and telephone number) in order to be initiated into e-QIP. Once this action has been accomplished, the individual should be able to access e-QIP at the following link in order to initiate and complete the electronic process: http://www.opm.gov/e-qip/browser-check.asp. Thoroughly read and follow the instructions for completing the SF-86. NOTE: To fully address suitability/security issues, the FBI requires individuals to provide responses to questions on the SF-86 for the last ten years. Failure to complete the application as instructed may lead to significant delays in processing the required investigation and approval for unescorted access.

Upon logging onto e-QIP, there will be a prompt to answer three “Golden” security questions to establish the user account. After completing the electronic SF-86, please print and sign the (1) Certification Form (CER) - Certify Completeness and Accuracy of your Investigation Request; (2) Medical Release Form (MEL) - Authorization for Release of Medical Information; and (3) Release Form (REL) - Authorization for Release of Information. In addition to these SF 86 release forms, the completion of a Non-Personnel Consent to Release Information (FD-979a), the United States Department of Justice Disclosure and Authorization Pertaining to Consumer Reports (DOJ 555) are required. Annotation of the assigned e-QIP Investigation Request Number on the upper right corner of each document transmitted to the identified Chief Security Officer is required for coordination with the electronic transmission and to facilitate the investigative process. The e-QIP Investigation Request Number, automatically generated by e-QIP, is located on both the header and footer of the signature forms. These release forms (five total) and FD 258 should be mailed via Federal Express or UPS Express mail directly to the following address: (insert name and address of Chief Security Officer). The use of regular U.S. mail channels may cause significant delays in processing the unescorted access request.

Upon completion of processing the facility access request, the individual will be required to execute a non-disclosure agreement suitable for their approved access.

(Begin SSR)

Security Requirements Applicable to Contractor Personnel with Access to FBI Locations, Protected Information and/or Information Systems

Contractor personnel security reporting requirements are applicable to all individuals to be assigned to FBI locations, those who require access to protected information and/or information systems, to include those identified as "Key Personnel", if specified in the contract. The contractor shall plan for expected attrition through advanced preparation and submission of required information.

Award of this contract is anticipated to result in assignment of contractor personnel to FBI controlled or occupied space, access to protected information and/or information systems. “Protected information” includes classified information, Foreign Intelligence Surveillance Act information, Sensitive But Unclassified information, including Law Enforcement Sensitive, personally identifiable information, business proprietary information, and any other information that is non-public and/or protected from disclosure by law or policy. Security and ethical conduct requirements, specific to the contract, to include a copy of the "Contractor & FBI Employees Ethics Standards Fact sheet" are provided. Any questions that the contractor or contractor personnel may have on the applicability of these requirements shall be addressed to the Contracting Officer's Security Representative or name of CSO, at (telephone number). As such, all contractor personnel assigned to perform on this contract must be briefed by the contractor on the provided FBI policies and procedures, as identified in the contract, regarding ethical conduct and security requirements. A list of assigned Contractor personnel and verification of their briefing, shall be provided to the cognizant contractor security officer for subsequent transmittal to the proper FBI Security Officer assigned oversight of this contract. This list must be provided no later than seven (7) days in advance of initial performance for those contractor personnel whose performance will require assignment to an FBI location. Failure to provide the required verification of briefing will result in a delay of the individual's access to the facility. Additionally, within 15 days from assignment to FBI space, the employee must attend an FBI Security Awareness Briefing, which will further address FBI policies and procedures, as identified by FBI Policy. This training is currently satisfied through the contractor employee's attendance at the Security Division's Career Services Management Unit's quarterly contractor's training offered at FBI, 935 Pennsylvania Avenue, NW, Washington, DC and other identified geographical locations. The assigned FBI CSO will contact the employee with the date and time of their scheduled briefing. Failure to attend this briefing or make arrangements to attend a subsequent briefing will result in immediate removal of the employee from FBI space. If contract performance is impacted as a result of removal of the employee, the contractor may be found in default of the contract. In the event that certain material relevant to the contract is not explicitly covered by the contract or regulations, the contractor is required to seek FBI guidance regarding its handling of such information whether classified or unclassified.

Only such persons who have been authorized by the CO and/or the CSO/COSR, shall be assigned to this work. In this regard, for identification purposes, the contractor will be required to submit the name, address, place and date of birth of all personnel who will be involved in the work hereunder. Said information will be required to be provided to the identified CSO not later than seven (7) days in advance of the scheduled date of such work. Information relating to an individual(s) identified as "Key Personnel" should be reported to the CSO after the written consent of the CO has been received.

The contractor agrees to abide by all applicable FBI security policies or procedures governing personnel, facilities, information, technical, information systems, communications and protective programs.

All contractor personnel who receive a security clearance, facility, information or information system access approval under the terms of this contract will be required to execute a FBI specified nondisclosure agreement. The contractor agrees to abide by all applicable FBI security policies and procedures governing personnel, facilities, technical, information systems, communications and protective programs. The following reporting requirements must be reported to the identified CSO as promptly as possible, but in no event later than three (3) business days of the conduct, event or activity. Reporting requirements are to be accomplished electronically, if the contractor personnel are assigned to FBI locations, through the FBI’s established Enterprise Process Automation System (EPAS), or in writing, if the contractor personnel are not performing at an FBI location.

Contractor personnel are required to report the following high-risk security concerns, if not previously reported to the FBI:

1. Unofficial contacts with foreign nationals. (FD 981 Report of Foreign Contact)

2. Unofficial contacts with individuals who are or who are suspected to be engaging in criminal or terrorist activity. (FD 1078 Personnel Self Reporting Requirements Form)

Unofficial contacts may develop in person or through interaction between parties via written or electronic communication (e.g., the Internet, letter, or telephone).

3. Failure to comply with the Standard of Ethical Conduct for Employees of the Executive Branch, etc.

4. Dual or multiple citizenship and use or possession of an active foreign passport involving foreign travel. All contractor employees with employee-type access to FBI facilities, information and information systems, who possess both citizenship with the United States and a foreign country are required to affirm that he/she has renounced his/her dual citizenship, or expressed a willingness to renounce any foreign citizenship through the execution of the Loyalty Agreement Form and surrender of their current or expired foreign passport to the FBI, Security Division, Clearance Passage and Sub-Programs Unit (CPSU), WB-450, 935 Pennsylvania Avenue, NW, Washington, DC 20535. “Employee-type” access is defined as access by a contractor which includes their assignment to an FBI location with access to FBI protected information and information systems. If the contractor employee is not located within the Washington, DC metropolitan area, the executed Loyalty Agreement Form and current or expired foreign passport should be forwarded via Federal Express. Receipt of the foreign passport will be validated through the issuance of a property receipt to the contractor employee. The contractor employee shall notify the Unit Chief, CPSU of their contract performance termination, when possible, no earlier than 30 days prior to separation and request the return of his/her foreign passport. Temporary access to foreign passports for travel may be granted on a case-by-case basis taking into consideration the risk associated with the request and whether the risk is manageable and acceptable. Requests shall be submitted in writing to the Assistant Director, Security Division, or designee, at least 30 days prior to travel.

The exercise of any right, privilege, or obligation of foreign citizenship by a contractor employee with dual citizenship and foreign passport, without notification to the FBI, Security Division, CPSU, and the specific aproval of the Assistant Director, Security Division, or designee, will be viewed as a direct violation of FBI security requirements. This includes, but is not limited to:

(1) Possession of a current foreign passport;

(2) Military service or a willingness to bear arams for a foreign country;

(3) Accepting eductional, medical, retirement, social welfare, or other such benefits from a foreign country;

(4) Residence in a foreign country to meet citizenship requirements;

(5) Using foreign citizenship to protect financial or business interests in another country;

(6) Seeking or holding political office in a foreign country;

(7) Voting in foreign elections;

(8) Action to acquire or obtain recognition of a foreign citizenship by an American citizen;

(9) Performing or attempting to perform duties, or otherwise acting, so as to serve the interests of a foreign person, group, organization, or government in conflict with the national security interest;

(10) Any statement or action that shows allegiance to a country other than the United States: for example, declaration of intent to renounce United States citizenship; renunciation of United States citizenship;

(11) Any attempt to obtain a new foreign passport or renew an expired foreign passport is prohibited.

5. Current foreign citizenship of a spouse.

6. Current residence with a person who is not a United States citizen.

7. Current residence of immediate family members (parents, spouse, children and/or siblings) in a foreign country.

8. Foreign financial holdings, in excess of $3,000.00, such as currency in a foreign financial institution and/or ownership of foreign real estate/property or business(es).

9. Receipt of money or assets, e.g., pensions, inheritances, living expenses, annuities, or any other form of financial support, from a foreign government or any foreign national, excluding immediate family members if they are legally residing in the United States.

10. Current association, or immediate family member’s current association, with a foreign government or military of a foreign country.

11. Direct or suspected links, to include close or immediate family members, to any criminal foreign intelligence, and/or domestic/foreign terrorism organization or group.

12. Other security concerns that could adversely impact upon the security and/or safety of FBI personnel, information, facilities or mission; safety of other individual; and/or the protection of U.S.

national security interests.

13. Other reportable events, incidents, and/or concerns involving contractor personnel and/or their close or immediate family members. Other reportable events/ incidents, and/or concerns is defined as any information that adversely reflect on the integrity or character of an employee that suggests that his or her ability to safeguard FBI Sensitive But Unclassified (SBU)/Law Enforcement Sensitive (LES) and/or classified information may be impaired, or that his or her access to the information clearly may not be in the interest of the FBI and/or National Security.

The following reporting requirements must be reported to the identified CSO as promptly as possible, but in no event later than five (5) business days when the, activity, or incident occurred.

Reporting requirements are to be accomplished electronically, if the contractor personnel are assigned to FBI locations, through the “Personnel Self-Reporting” (FD 1078) EPAS form, or manually, with the identified hardcopy forms.

1. Law Enforcement contact(s):

a. During aggravated or unusual circumstances (e.g., any arrest, domestic violence incident report, driving while intoxicated/under the influence (DWI/DUI), etc.)

b. Issued traffic ticket or criminal citation for a violation, resulting in fine(s) in excess of $300.00.

2. Financial Indebtedness:

a. Filing/petition for bankruptcy due to outstanding personal debts, which may result in an adjudication by a U.S. Bankruptcy Court for: liquidation or discharge of debts, dismissal or denial of bankruptcy petition, individual debt adjustment, and/or subsequent revocation of any initial discharge of debts.

3. Outside employment and activities (FD 331, 331a, 331b, 331c, or 331d)

4. Official and unofficial foreign travel (FD 772 or 772b)

5. Official and unofficial foreign national contacts (FD 981)

6. Change in marital status (FD 292)

7. Roommates or cohabitants (FD 773)

Contractors shall immediately report, either verbally or through written communication, the following to the designated CSO:

1. Change to contractor’s status as a result of death.

2. Change to contractor’s status which alters their originally assigned location and FBI Division to which they report.

3. Employees desiring not to perform on the contract.

Willful disregard of these requirements, or refusal to consent to, or to complete to the satisfaction of the CSO, FBI investigator and/or the Security Division, any lawful and appropriate request(s) may warrant an assessment of the contractor employee for continued eligibility for FBI facility, information and/or information system access privileges and the Contracting Officer’s may initiate action resulting in the immediate removal of the employee from FBI space and ability to perform on FBI contracts. Such action(s) may in addition be subject to any action or penalty prescribed by law. If contract performance is impacted as a result of removal of the employee, the contractor may be found in default of the contract. In the event that the development of information or material is not clearly addressed by the contract or FBI security policy or procedures, the contractor is required to seek FBI guidance.

Special Security Requirements

A. Security of Systems and Data, Including Personally Identifiable Data

a. Systems Security

The work to be performed under this contract requires the handling of data that originated within the Department of Justice, data that the contractor manages or acquires for the Department, and/or data that is acquired in order to perform the contract and concerns Department programs or personnel.

For all systems handling such data, the contractor shall comply with all security requirements applicable to Department of Justice systems, including but not limited to all Executive Branch system security requirements (e.g. requirements imposed by OMB and NIST), DOJ IT Security Standards, and DOJ Order 2640.2E. The contractor shall provide DOJ access to and information regarding the contractor's systems when requested by the Department in connection with its efforts to ensure compliance with all such security requirements, and shall otherwise cooperate with the Department in such efforts. DOJ access shall include independent validation testing of controls, system penetration testing by DOJ, FISMA data reviews and access by the DOJ Office of the Inspector General for its reviews.

The use of contractor-owned laptops or other media storage devices to process or store data covered by this clause is prohibited until the contractor provides a letter to the Contracting Officer (CO) certifying the following requirements:

1. Laptops must employ encryption using a NIST Federal Information Processing Standard (FIPS) 140-2 approved product;

2. The contractor must develop and implement a process to ensure that security and other applications software is kept up-to-date;

3. Mobile computing devices will utilize anti-viral software and a host-based firewall mechanism;

4. The contractor shall log all computer-readable data extracts from databases holding sensitive information and verify each extract including sensitive data has been erased within 90 days or its use is still required. All DOJ information is sensitive information unless designated as non-sensitive by the Department;

5. Contractor-owned removable media, such as removable hard drives, flash drives, CDs, and floppy disks, containing DOJ data, shall not be removed from DOJ facilities unless encrypted using a NIST FIPS 140-2 approved product;

6. When no longer needed, all removable media and laptop hard drives shall be processed (sanitized, degaussed or destroyed) in accordance with security requirements applicable to DOJ;

7. Contracting firms shall keep an accurate inventory of devices used on DOJ contracts;

8. Rules of behavior must be signed by users. These rules shall address at a minimum: authorized and official use; prohibition against unauthorized users; and protection of sensitive data and personally identifiable information;

9. All DOJ data will be removed from contractor-owned laptops upon termination of contractor work. This removal must be accomplished in accordance with DOJ IT Security Standard requirements. Certification of data removal will be performed by the contractor's project management and a letter confirming certification will be delivered to the CO within 15 days of termination of contractor work;

b. Data Security

By acceptance of, or performance on, this contract, the contractor agrees that with respect to the data identified in paragraph a, in the event of an actual or suspected breach of such data (i.e., loss of control, compromise, unauthorized disclosure, access for an unauthorized purpose, or other unauthorized access, whether physical or electronic), the contractor will immediately (and in no event later than within one hour or discovery) report the breach to the CO and the Contracting Officer's Technical Representative (COTR).

If the data breach occurs outside of regular business hours and/or neither the CO nor the COTR can be reached, the contractor shall call the DOJ Computer Emergency Readiness Team (DOJCERT) at 1-866-US4-CERT (1-866-874-2378) within one hour of discovery of the breach. The contractor shall also notify the CO as soon as possible during regular business hours.

c. Personally Identifiable Information Notification Requirement

The contractor further certifies that it has a security policy in place that contains procedures to promptly notify any individual whose personally identification information (as defined by OMB) was, or is reasonably believed to have been, breached. Any notification shall be coordinated with the Department, and shall not proceed until the Department has made a determination that notification would not impede a law enforcement investigation or jeopardize national security. The method and content of any notification by the contract shall be coordinated with, and be subject to the approval of, the Department. The contractor assumes full responsibility for taking corrective action consistent with the Department's Data Breach Notification Procedures, which may include offering credit monitoring when appropriate.

d. Pass-through of Security Requirements to Subcontractors

The requirements set forth in Paragraphs a through c above, apply to all subcontractors who perform work in connection with this contract. For each subcontractor, the contractor must certify that it has required the subcontractor to adhere to all such requirements. Any breach by a subcontractor of any of the provisions set forth in this clause will be attributed to the contractor.

B. Information Resellers or Data Brokers

Under this contract, the Department obtains personally identifiable information about individuals from the contractor. The contractor hereby certified that it has a security policy in place which contains procedures to promptly notify any individual whose personally identifiable information (as defined by OMB) was, or is reasonably believed to have been, lost or acquired by an unauthorized person while the data is under the control of the contractor. In any case in which the data that was lost or improperly acquired reflects or consists of data that originated with the Department, or reflects sensitive law enforcement or national security interest in the data, the contractor shall notify the Department Contracting Officer so that the Department my determine whether notification would impede a law enforcement investigation or jeopardize national security. In such cases, the contractor shall notify the individuals until it receives further instruction from the Department.

(U) Contractor Suitability Special Security Requirement (SSR)

(Begin SSR)

Access to FBI facilities and information is subject to specific security and suitability requirements. The FBI reserves the right and prerogative to deny and/or restrict facility and information access of any contractor employee determined by the FBI, at any time prior to or during performance, to be unsuitable for access and/or present a risk of compromising sensitive government information to which he or she would have access to under this contract. Contractors will be allotted a reasonable amount of time, determined by the government, to replace the employee found not suitable for contract performance. Failure to replace the employee may result in a no cost termination by the government

(End SSR)

(U) DOJ Residency Requirement SSR

(Begin SSR)

(U) DOJ Residency Requirement

(U//FOUO) All contractor personnel employed within the United States, both United States citizens and non-United States citizens, are required to meet the following residency requirements:

a. For three of the five years immediately prior to applying for the specific contract position, the individual must have 1) resided in the United States; 2) worked for the United States overseas in a Federal or military capability; or 3) be a dependent of a Federal or military employee serving overseas.

(U//FOUO) The requirement may be waived for short term contractor personnel (performing duties for a cumulative total of 14 days or less) if there is a critical need for their specialized and unique skills. These individuals must, however, be United States citizens or Permanent Resident Aliens.

(End SSR)

Mission Essential Contracts

Mission essential contracts are vital to ensure the FBI is meeting critical needs in securing our workforce. The specialized contractor provides specific services impacting requirements and needs of the FBI mission. These services are essential in ensuring daily operations are effective and compliant. While working with mission essential contracts, the following regulations apply:

* Contractors provide services designated as essential by the FBI. In order to meet this requirement, all contractors are expected to use information at their disposal in order to provide required services during emergencies or periods of crisis.

* Prior to contract award, FBI requisition officials should determine whether an interruption of service would result in an unacceptable risk. If an unacceptable risk is found as a result, contingency plans must be developed in the Statement of Work (SOW), ensuring continued provided service.

* If your contract is deemed a mission critical, language from the DOJ Procurement Guidance Document (PGD) 07-12, Maintaining Contractor Performance During a Pandemic or Other Emergency, should be included in the contract statement.

8. CONTRACTING OFFICER REPRESENTATIVE (COR):

The Contracting Officer (CO) will provide the Contractor a letter designating the Contracting Officer’s Representative (COR) to oversee the Contractor’s performance to ensure the Contractor meets all the terms and conditions as written in this SOW. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the terms and conditions of the contract, fills in details or otherwise serves to accomplish the contractual scope of work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment. The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the scope of work, the CO will issue such changes via a written modification.

9. TRAVEL:

Travel may be required for repairs on out-of-service aircraft. When required and authorized in writing by the COR, travel shall be conducted in accordance with the Federal Acquisition

Regulation (FAR) 31.205-46 Travel Costs. The Contractor shall ensure sufficient (emergency essential) personnel remain on call for emergency or urgent repairs with a response period to arrive to departure location no longer than three (3) hours to departure time

For less urgent repairs off station, the regular travel authorization request shall be provided to the COR/Director of Maintenance on a twice weekly basis. The emergency/urgent on-call list shall be provided to the COR/Director of Maintenance to “expedite” approval process for travel. The Contractor shall ensure all on-call personnel are safe to perform services during the oncall period and prepared to depart for travel fully prepared to conduct services upon arrival to off-site locations.

10. DELIVERABLES:

The Contractor shall provide Weekly and Monthly Status Reports to the Contracting Officer (CO) and the Contracting Office Representative (COR) any time an aircraft is being serviced; the Government reserves the right to increase the frequency of reporting if circumstances dictate the need. The format will be agreed to by the Contractor and COR at the start of performance. The Contractor shall provide the following deliverables as indicated in the table below:

10.1. Monthly Status Report: At a minimum, the contents of the Monthly Status Report shall include a Staffing Summary, Labor Hour Expenditure Report, Current Management and Administrative problems, and Action items. The following information shall be included in one or more of the preceding report(s) as applicable:

• Overview of work completed, work in progress, and work planned for each task

• Hours expended by task, labor category, and personnel

• Status of individual deliverables

• Identification of risk areas with recommended remedial actions

• Status of all outstanding risks identified in previous MSRs

• Summary of expenditures by resource and labor category for the monthly reporting period, as well as cumulative year to date totals for the performance period and any additional information pertinent to the Government in administering the performance of this contract effort.

• Overtime work provided since last reporting period

• Current management and administrative problems, and action items.

• On-call personnel listing to support ugent/emergency repair requirements

10.2. Weekly Status Report: At a minimum, the contents of the Weekly Status Report shall describe the activities that were completed (highlights), areas of risk, and personnel (including on-call personnel) and their area of responsibilities for the applicable time periods, and any mishaps or safety incidents.

Deliverable Title Deliverable Date SOW Reference

Monthly Status Reports 2nd Wednesday of Every Month 10.1 Weekly Status Reports Every Tuesday 10.2