RFP S-63500-00014394 Attachment D - Reference Check.pdf
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- Attached to
- Flow Simulation Software
- Solicitation number
- S-63500-00014394
- Issued by
- Marion County, Oregon
About this file
The document is an Attachment D Reference Check Form for OregonBuys RFP #S-63500-00014394 for Flow Simulation Software, issued by DAS Procurement Services on August 16, 2021. The form requires offerors to submit three reference check forms, with each form documenting contact information and performance ratings from previous clients or project partners.
The reference check process involves the agency making three attempts to contact each provided reference, with references rating the offeror on seven key performance dimensions using a 0-10 scale. These dimensions include overall service quality, timeline adherence, customer service responsiveness, problem resolution methods, project cost management, overall business relationship satisfaction, and likelihood of future service engagement. If the agency cannot successfully contact a reference, the offeror will receive a zero score for that particular reference.
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OregonBuys RFP #S-63500-00014394: Flow Simulation Software Attachment D
DAS Procurement Services, Version 1.0 August 16, 2021 Page 1 of 1
ATTACHMENT D
REFERENCE CHECK FORM
As required in Section 3.4.3 of the RFP, Offeror must submit a completed Reference Check Form from three (3) References.
Proposer must submit one (1) Attachment D for each Reference.
Offeror Name: __________________________________________
Reference Entity: __________________________________________
Reference Contact Name: __________________________________________
Contact Telephone Number: __________________________________________
Contact Email Address: __________________________________________
Agency will make three (3) attempts to contact each of the references provided by the Offeror. If these attempts are unsuccessful, the Offeror will receive a score of zero for that reference.
When Agency contacts each Reference, the following questions will be rated on a scale of 0-10:
0 = Poor - 10 = Excellent
1. How would you rate the Offeror’s overall quality of services provided and your overall relationship with the Offeror?
2. How well did the Offeror stay within the proposed timeline?
3. How would you rate the Offeror’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?
4. How would you rate the Offeror’s methods for problem resolution.
5. How did the final project cost compare to the initial proposed cost?
6. Rate your satisfaction with the business relationship with Offeror.
7. How likely would you be to use Offeror’s services again?
File details come from the government source that posted it. Updated .