rfp-nhjb-2026-04.pdf

State of New Hampshire Judicial Branch

REQUEST FOR PROPOSALS RFP NHJB-2026-04

FOR

DATA ANALYSIS OF FAMILY TREATMENT COURT INITIAL

OUTCOMES

JULY 08, 2026

NEW HAMPSHIRE JUDICIAL BRANCH

RFP-NHJB-2026-04-DATA ANALYSIS OF FAMILY TREATMENT COURT INITIAL OUTCOMES

TABLE OF CONTENT

SECTION I. OVERVIEW AND SCHEDULE

A. Introduction

C. Purpose and Background

D. Contract Term

SECTION II. SCOPE OF SERVICES TO BE PROVIDED

A. Overview

B. Project Objectives

C. Available Data Sources

D. Scope of Services & Tasks

E. Deliverables

F. Reporting & Meetings

G. Minimum Vendor Requirements

H. Performance Expectations

I. Minimum Qualifications for Vendors

J. Preferred Vendor Qualifications

K. Accessibility and Plain Language Requirements

L. Ownership and Use of Work Product

M. End-of-Contract Transition

SECTION III. RFP PROCESS

A. Agency Point of Contact/Restriction of Contact with Agency Employees

B. Vendor Inquiries

C. RFP Addendum

D. Property of the NHJB

E. Confidentiality of a Proposal

F. Public Disclosure

G. Ethical Requirements

H. Non-Commitment

I. Compliance

J. Proposal Cost

SECTION IV. PROPOSAL SUBMISSION REQUIREMENTS

A. Proposal Submission, Deadline, and Location Instructions

B. Validity of Proposal

C. Proposal Format

SECTION V. EVALUATION OF PROPOSALS

A. Criteria for Evaluation and Scoring

B. Oral Interviews and Product Demonstrations

C. Cost Proposal Scoring

D. Negotiations and Selection

SECTION VI. CONTRACT DOCUMENT

APPENDIX A

APPENDIX B

APPENDIX C

Section 1: Executive Summary

Section 2: Relevant Experience and Qualifications

Section 3: Project Approach and Methodology

Task A: Data Analysis and Program Insights

Task B: Cost Analysis Feasibility and Execution

Task C: Data Stories and User-Friendly Materials

Section 4: Work Plan and Timeline

Section 5: Cost Proposal

Appendix D

Appendix E

Appendix F

SECTION I. OVERVIEW AND SCHEDULE

A. Introduction

This Request for Proposals (RFP) is issued by the New Hampshire Judicial Branch (“NHJB”), through the

Administrative Office of the Courts (AOC), to solicit proposals from qualified vendors to provide data analysis services for the Family Treatment Court of Sullivan County (FTCSC). Since 2022, FTCSC has discharged thirty-nine (39) parents from the program. NHJB seeks to evaluate and better understand the initial outcomes of families served through FTCSC, including available data related to treatment engagement, family stability, child welfare involvement, permanency, reunification, and other relevant program outcomes. The selected vendor will assist NHJB FTC in analyzing existing data, identifying measurable trends and data gaps, and developing clear, accessible findings to support program improvement, partner engagement, and future decision-making.

B. Schedule

The following table provides a Schedule of Events for this RFP through contract finalization and Notice to

Proceed. NHJB reserves the right to amend this Schedule at its sole discretion and at any time through a published Addendum.

EVENT DATE LOCALTIME

RFP Released to Vendors (Advertisement) 7/08/26 4:00 PM

Vendor Inquiry Period Ends 7/28/26 4:00 PM

Final NHJB Responses to Vendor Inquiries 7/31/26 4:00 PM

Vendors Submit Proposals 8/14/26 4:00 PM

Estimated Timeframe for Vendor Oral Presentations and

Interviews (if needed)

8/21/26 9:30 AM

Estimated Notification of Selection and Begin Contract

Development

9/30/26 4:00 PM

C. Purpose and Background

NHJB’s mission is to preserve the rule of law and protect the rights and liberties guaranteed by the US and NH

Constitutions by providing accessible, prompt, and efficient forums for the fair and independent administration of justice, with respect for the dignity of all served. Information on the NHJB can be found on the NHJB website at https://www.courts.nh.gov/.

Family Treatment Court (FTC) is a court process parents with abuse and neglect cases participate in when they have a substance use disorder. It is a process that is nationally recognized to create better outcomes for families. FTC uses a supportive, team approach to increase families’ access to support and services, accountability and recovery, and the likelihood of reunifying families that can maintain long-term health.

When parents have the support and tools they need to enter treatment sooner, stay engaged in treatment longer, and resolve barriers quickly, their children spend fewer days out of home and separated from their families. Implementation of FTC is a partnership of the court, the Division for Children, Youth and

Families (DCYF), Court Appointed Special Advocates (CASA) of New Hampshire, parent attorneys, substance use treatment providers, mental health providers, and other community partners. New Hampshire https://www.courts.nh.gov/ currently has one FTC serving families in the 5th Circuit Courts in Sullivan County, NH. More information about FTC can be found at nhfamilytreatment.org.

D. Contract Term

The initial contract term shall begin on the effective date of the fully approved and executed contract and shall continue for a period of eighteen (18) months. The actual contract start date shall be established in the final approved contract. No work shall begin, and no costs shall be incurred, prior to full execution of the contract by all required parties.

Following the initial contract term, NHJB may, at its sole option, renew the contract for one (1) additional one-year term, subject to the continued availability of funding, satisfactory vendor performance, ongoing need for services, and approval by NHJB FTC and the members of the Council of Chief Judges. Any renewal shall be documented in writing through a contract amendment or other approved written agreement executed by the parties.

The NHJB anticipates awarding one contract resulting from this RFP process.

SECTION II. SCOPE OF SERVICES TO BE PROVIDED

A. Overview

The New Hampshire Judicial Branch (NHJB) seeks proposals from qualified vendors to provide data analysis, reporting, data storytelling, cost analysis feasibility review, and ongoing data consultation services in support of Family Treatment Court (FTC) operations, oversight, and continuous improvement.

Family Treatment Courts are specialized court programs designed to bring together courts, child welfare agencies, substance use disorder treatment providers, mental health providers, Court Appointed Special

Advocates (CASA), community-based service providers, and other key partners to improve outcomes for families affected by substance use and involved in the child welfare system. FTCs rely on coordinated case planning, timely access to treatment and services, frequent court review, multidisciplinary collaboration, and data-informed decision-making to support family stability, child safety, permanency, and recovery.

NHJB is seeking a vendor that can analyze existing FTC-related data, identify data gaps, develop practical reporting tools, translate complex data into understandable materials, and assist NHJB and FTC partners in using data to support program management, partner engagement, grant reporting, and long-term sustainability.

The selected vendor shall provide both technical data expertise and user-friendly communication products that are accessible to stakeholders with varying levels of data experience.

This project is intended to help NHJB better understand and communicate the impact of FTC on participating families, including, but not limited to:

a. Early access to Substance Use Disorder (SUD) treatment;

b. Completion of SUD treatment;

c. Engagement in assessed SUD treatment;

d. Reduction in substance use;

e. Parent, child, and family access to and engagement in mental health treatment;

f. Early access to complementary and supportive services;

g. Average length of stay for out-of-home placements;

h. Reunification rates;

i. Permanency outcomes;

j. Family engagement and participation in court-related services; and

k. Other outcomes identified through the project as relevant, measurable, and useful to NHJB and FTC partners.

The selected vendor shall be expected to perform all work in a manner that is objective, methodologically sound, trauma-informed, culturally responsive, and appropriate for court, child welfare, behavioral health, and family-serving environments.

B. Project Objectives

The selected vendor shall support NHJB in developing a stronger data infrastructure and reporting process for

FTC by completing the following objectives:

a. Conduct a comprehensive analysis of all available FTC datasets that may contribute to measuring FTC goals, outcomes, and areas for improvement.

b. Identify data that is currently collected, data that is inconsistently collected, and data that is needed but not currently collected.

c. Identify the most meaningful and actionable quantitative and qualitative metrics for NHJB, the

Statewide FTC Coordinator, local FTC sites, Operations Teams, Steering Teams, Oversight

Teams, and partner organizations.

d. To the extent possible, fill data gaps by collecting qualitative data from any families who did not provide such input after participation in FTC.

e. Assess the feasibility of completing a full or partial cost analysis related to FTC operations, services, and outcomes.

f. Develop a recommended cost analysis methodology, including assumptions, limitations, and data requirements.

g. Establish reliable, repeatable data collection, collation, standardization, and reporting processes that may be used during the contract term and sustained after the contract ends.

h. Identify what data should be shared regularly with partner organizations to support transparency, continuous quality improvement, and shared accountability.

i. Develop practical reporting cadences, templates, dashboards, summaries, and other reporting tools for internal and partner-facing use.

j. Produce user-friendly documents, slide decks, summaries, and data stories that assist non-technical audiences in understanding FTC activities, outcomes, and lessons learned.

k. Create visually compelling and accessible materials that may be used for outreach, education, partner engagement, grant reporting, and program sustainability efforts.

l. Provide ongoing technical assistance, consultation, and data expertise to the Statewide FTC

Coordinator and local FTC sites.

m. Support NHJB in developing documentation, workflows, and handover materials that promote long-term data sustainability.

C. Available Data Sources

NHJB anticipates that the selected vendor may have access to, or may assist NHJB in identifying access to, the following data sources, subject to all applicable confidentiality, privacy, security, and data-sharing requirements:

a. Comprehensive datasets for approximately twenty-five FTC families, which may include treatment history, assessments, child placement information, parent demographics, drug testing results, incentives, therapeutic responses, hearing attendance, service referrals, service engagement, and related program information. Data sets are defined by a data codebook.

b. Court system timelines and permanency outcomes, including information that may allow comparison with another court or site with similar characteristics.

c. Court referral data identifying individuals or families eligible for FTC, including available information regarding referral decisions and reasons for referral.

d. Partner organization data from the New Hampshire Division for Children, Youth and Families

(“DCYF”), CASA, contracted service providers, treatment providers, and other FTC partners, to the extent such data is available and may be shared.

e. Grant reporting datasets, required performance measures, and other reporting information maintained for federal, state, or programmatic purposes.

f. Qualitative information regarding the benefits, challenges, implementation experiences, and perceived impact of FTC.

g. Other data sources identified during the course of the project that may be relevant to evaluating

FTC implementation, outcomes, cost, sustainability, or continuous improvement.

The selected vendor shall be responsible for reviewing available data sources, identifying limitations, documenting data quality issues, and recommending strategies to improve data collection and reporting going forward. NHJB does not guarantee that all data sources will be complete, standardized, or immediately available. The selected vendor shall be expected to work collaboratively with NHJB and designated partners to develop practical solutions within the available data environment.

D. Scope of Services & Tasks

The selected vendor shall provide all labor, supervision, project management, technical expertise, materials, tools, and resources necessary to complete the services described in this section. The vendor shall be responsible for managing the work in a professional, timely, and cost-effective manner and shall maintain regular communication with NHJB throughout the contract term.

I. Task A: Data Analysis and Program Insights

The selected vendor shall conduct a thorough analysis of available FTC-related data and provide meaningful insights to support program understanding, quality improvement, partner engagement, and decision-making.

Services under this task shall include, but are not limited to:

a. Conducting an initial review of available datasets, data structures, data definitions, and data quality.

b. Creating a data inventory that identifies available data sources, data owners, data elements, format, frequency of collection, limitations, and recommended use.

c. Conducting descriptive analysis to summarize participant characteristics, service access, court events, treatment engagement, child welfare involvement, permanency outcomes, and other relevant FTC activities and outcomes.

d. Conducting inferential or comparative analysis where appropriate and feasible based on available data quality, sample size, comparison groups, and methodological limitations.

e. Identifying trends, patterns, gaps, and opportunities for improvement within the available FTC data.

f. Providing analysis that considers equity-related factors where appropriate, including whether outcomes vary by demographic characteristics, geography, service access, referral pathway, or other relevant variables.

g. Identifying the most useful data points and performance measures for regular review by NHJB, FTC Operations Teams, Steering Teams, Oversight Teams, and partner organizations.

h. Developing actionable recommendations based on findings, including recommendations related to data collection, reporting, service coordination, partner communication, and continuous quality improvement.

i. Working with the Statewide FTC Coordinator and designated NHJB staff to develop regular reports, reporting templates, and reporting cadences.

j. Working with FTC partners to establish processes and documentation that allow data to be collected, updated, reviewed, and shared on a regular basis during and after the contract term.

k. Developing documentation sufficient to support long-term sustainability, including workflows, data dictionaries, reporting instructions, assumptions, and limitations.

II. Task B: Cost Analysis Feasibility and Execution

The selected vendor shall assess whether a full or partial cost analysis of FTC is feasible based on available data, partner participation, cost categories, service utilization information, and program goals. Services under this task shall include, but are not limited to:

a. Identifying potential cost categories relevant to FTC, which may include court operations, treatment services, child welfare involvement, placement costs, case management, complementary services, partner time, and other direct or indirect costs.

b. Reviewing available data to determine whether cost-related information is sufficient, reliable, and appropriate for analysis.

c. Identifying data gaps, assumptions, limitations, and dependencies associated with completing a cost analysis.

d. Recommending whether NHJB should proceed with a full cost analysis, partial cost analysis, cost avoidance analysis, return-on-investment analysis, or other practical cost-related approach.

e. Developing a written methodology for any approved cost analysis, including the purpose of the analysis, scope, data sources, assumptions, limitations, calculations, and interpretation of findings.

f. Completing the cost analysis if approved by NHJB and feasible within the available data and contract parameters.

g. Providing technical appendices and supporting documentation sufficient for NHJB to understand, explain, and replicate the analysis where possible.

h. Presenting cost analysis findings in both technical and non-technical formats.

III. Task C: Data Stories and User-Friendly Materials

The selected vendor shall translate FTC data and analysis into clear, accurate, accessible, and visually engaging materials for a range of audiences. Materials may be used for education, outreach, partner engagement, grant reporting, program improvement, and sustainability planning. Services under this task shall include, but are not limited to:

a. Developing written briefs, summaries, slide decks, handouts, one-page documents, and other materials as requested by NHJB.

b. Creating narrative “data stories” that explain FTC activities, outcomes, participant pathways, service engagement, and program impact in language that is understandable to non-technical audiences.

c. Developing visual displays of data, including charts, tables, graphics, dashboards, and infographics, as appropriate.

d. Ensuring all data points used in public-facing or partner-facing materials are clearly defined and explained.

e. Identifying appropriate cautions, limitations, and context for data interpretation, particularly where sample sizes are small or data is incomplete.

f. Ensuring materials are accurate, professional, accessible, and suitable for use by NHJB and FTC partners.

g. Creating materials that may be updated by NHJB after the contract term, when feasible.

h. Ensuring all final materials comply with applicable accessibility standards and are provided in editable formats when requested by NHJB.

IV. Task D: Ongoing Data Expertise and Technical Support

The selected vendor shall provide ongoing consultation and technical assistance to the Statewide FTC

Coordinator, local FTC sites, and designated NHJB staff throughout the contract term. Services under this task shall include, but are not limited to:

a. Providing regular consultation regarding FTC data collection, analysis, interpretation, reporting, and communication.

b. Assisting NHJB with ad-hoc data questions and analysis requests, subject to project priorities and available contract resources.

c. Offering scheduled office hours or consultation sessions for designated NHJB staff and local

FTC representatives.

d. Supporting local FTC sites in understanding data definitions, reporting expectations, and the practical use of data for continuous improvement.

e. Attending project meetings, partner meetings, Steering Team meetings, Oversight Team meetings, or other meetings as requested by NHJB.

f. Advising NHJB on strategies to improve data reliability, consistency, and sustainability.

g. Providing recommendations for future evaluation, performance measurement, dashboard development, and partner reporting.

E. Deliverables

The selected vendor shall provide, at a minimum, the following deliverables. NHJB reserves the right to refine deliverables during contract negotiations or through project planning, provided such refinements remain within the scope of the resulting contract.

1. Project Work Plan

The selected vendor shall submit a detailed project work plan for NHJB approval. The work plan shall include, at a minimum:

a. Project approach and methodology;

b. Key tasks and milestones;

c. Proposed timeline;

d. Staffing plan and roles;

e. Meeting schedule;

f. Data access needs;

g. Risk management considerations;

h. Deliverable schedule; and

i. Communication and approval process.

2. Quarterly Progress Updates

The selected vendor shall provide written quarterly progress updates that summarize work completed, current activities, upcoming tasks, risks, barriers, decisions needed from NHJB, and any recommended adjustments to the project timeline or approach.

3. Data Inventory

The selected vendor shall develop a data inventory identifying available data sources, data elements, data owners, data format, frequency of collection, data quality considerations, confidentiality requirements, and recommended use.

4. Reporting Framework and Sustainability Guide

The selected vendor shall develop a reporting framework and sustainability guide that includes recommended reporting cadences, templates, data collection workflows, data definitions, responsible parties, quality control steps, and recommendations for maintaining reporting processes after the contract ends.

5. Cost Analysis Feasibility Report

The selected vendor shall provide a written feasibility report assessing whether a full or partial cost analysis is practical and advisable. The report shall include available cost data, missing data, recommended methodology, assumptions, limitations, and a proposed approach if NHJB elects to proceed.

6. Cost Analysis, If Approved

If NHJB approves proceeding with a cost analysis and sufficient data is available, the selected vendor shall complete the analysis and provide written findings, technical documentation, assumptions, limitations, and presentation materials.

7. Analysis Reports

The selected vendor shall provide analysis reports summarizing findings, trends, limitations, and recommendations. Reports shall be written in a manner that is useful to both technical and non-technical audiences.

8. User-Friendly Materials

The selected vendor shall develop ready-to-use materials, which may include briefs, slide decks, summaries, dashboards, infographics, data stories, handouts, or other educational materials requested by NHJB.

9. Narrative Data Stories

The selected vendor shall create narrative data stories that communicate FTC outcomes, challenges, lessons learned, and program value in a clear and accessible format for non-technical audiences.

10. Final Handover Package

At the conclusion of the contract, the selected vendor shall provide a final handover package that includes all final deliverables, editable source files where applicable, data dictionaries, methodology documentation, reporting templates, workflow documentation, technical appendices, and recommendations for future work.

Please note that Office of Justice Programs (OJP), from who funding is provided, reserves a royalty-free, non-exclusive, and irrevocable license to reproduce, publish, or otherwise use, and authorize others to use (in whole or in part, including in connection with derivative works), for Federal purposes: (1) any work subject to copyright developed under an award or subaward (at any tier); and (2) any rights of copyright to which a recipient or subrecipient (at any tier) purchases ownership with Federal support.

OJP has the right to (1) obtain, reproduce, publish, or otherwise use the data first produced under any such award; and (2) authorize others to receive, reproduce, publish, or otherwise use such data for Federal purposes.

"Data" includes data as defined in Federal Acquisition Regulation (FAR) provision 52.227-14 (Rights in Data

- General).

NHJB will obtain all rights and data necessary to fulfill these obligations to the Government under this award.

If a proposed contractor refuses to accept terms affording the Government such rights, NHJB shall not proceed with the agreement in question without further authorization from the OJP program office.

F. Reporting & Meetings

The selected vendor shall be responsible for maintaining consistent communication with NHJB and managing the project in accordance with the approved work plan. At a minimum, the selected vendor shall:

a. Participate in a project kickoff meeting with NHJB.

b. Attend monthly or biweekly check-in meetings, as determined by NHJB and the selected vendor during project planning.

c. Provide quarterly written progress updates.

d. Present findings, updates, or materials twice per year to Steering Teams, Oversight Teams, or other groups designated by NHJB.

e. Maintain a decision log, issue log, or similar project management tool upon request.

f. Notify NHJB promptly of any project risks, data access barriers, delays, staffing changes, or issues that may impact project completion.

g. Coordinate with NHJB before contacting external partners for data, interviews, clarification, or follow-up.

h. Submit draft deliverables to NHJB for review and incorporate reasonable feedback prior to finalization.

i. Ensure all deliverables are completed in a timely, professional, and contractually compliant manner.

G. Minimum Vendor Requirements

The selected vendor shall comply with all applicable federal and state laws, regulations, court policies, confidentiality requirements, data-sharing agreements, and contract requirements related to the use, storage, transmission, analysis, and reporting of data. At a minimum, the selected vendor shall:

a. Comply with HIPAA, 42 CFR Part 2, and all other applicable privacy, confidentiality, and data protection requirements.

b. Use de-identified or limited datasets whenever possible and appropriate.

c. Maintain secure storage for all project data.

d. Use encryption for data in transit and at rest.

e. Implement role-based access controls to ensure only authorized personnel may access project data.

f. Limit access to confidential information to personnel with a legitimate business need.

g. Maintain appropriate administrative, technical, and physical safeguards.

h. Prohibit unauthorized disclosure, copying, transfer, or use of project data.

i. Have written procedures in place to respond in the event of any suspected or confirmed data breach, unauthorized access, improper disclosure, or security incident; including a breach of personally identifiable information (PII). The contractor will notify NHJB of any breach no later than 24 hours after an occurrence of an actual data breach, or the detection of an imminent breach.

j. Return, destroy, or otherwise dispose of data at the conclusion of the contract as directed by

NHJB and in accordance with applicable requirements.

k. Ensure that all reports, dashboards, summaries, data stories, and public-facing materials use aggregate, de-identified, or otherwise approved data.

l. Clearly identify data limitations, small sample size concerns, and confidentiality considerations in any materials prepared for broader distribution.

m. Execute any required data use agreement, confidentiality agreement, business associate agreement, or other document required by NHJB or its partners.

For an out of state vendor, they must have a valid Certificate of Authority to transact business, as required by

New Hampshire law RSA 293-A. The form for applying for a Certificate of Authority can be acquired through the New Hampshire Secretary of State's website at: https://sos.nh.gov/corporation-ucc-securities/corporation/forms-and-fees/

a. This requirement must be satisfied by applying for a Certificate of Authority before the effective date of the contract resulting from this RFP.

H. Performance Expectations

The selected vendor shall perform services in a manner consistent with sound professional standards and public-sector procurement expectations. NHJB expects the selected vendor to:

a. Deliver high-quality, accurate, and timely work products.

https://sos.nh.gov/corporation-ucc-securities/corporation/forms-and-fees/ https://sos.nh.gov/corporation-ucc-securities/corporation/forms-and-fees/

b. Maintain clear and consistent communication with NHJB.

c. Use project resources efficiently and responsibly.

d. Provide realistic timelines and promptly identify barriers.

e. Maintain objectivity and avoid unsupported conclusions.

f. Use appropriate analytical methods based on available data.

g. Document assumptions, limitations, and methodology.

h. Provide recommendations that are practical, actionable, and aligned with FTC operations.

i. Produce materials that are understandable to non-technical audiences.

j. Support knowledge transfer so NHJB can maintain project benefits after contract completion.

I. Minimum Qualifications for Vendors

To be considered responsive, a vendor must meet the following minimum requirements:

a. Demonstrated experience analyzing court, child welfare, behavioral health, substance use treatment, human services, public health, or similarly sensitive program data.

b. Demonstrated understanding of HIPAA, 42 CFR Part 2, confidentiality requirements, and secure handling of sensitive data.

c. Demonstrated experience developing data systems, data workflows, dashboards, reporting tools, or similar data infrastructure.

d. Demonstrated ability to communicate findings to non-technical audiences through written summaries, presentations, visualizations, dashboards, or data stories.

e. Demonstrated ability to manage projects involving multiple stakeholders, sensitive information, and defined deliverables.

f. Demonstrated ability to develop practical recommendations based on incomplete or complex data environments.

g. Ability to provide qualified staff with appropriate technical, analytical, and communication experience.

h. Ability to comply with all applicable contract, privacy, security, accessibility, and reporting requirements.

J. Preferred Vendor Qualifications

NHJB may give additional consideration to vendors that demonstrate one or more of the following preferred qualifications:

a. Experience evaluating or supporting Family Treatment Courts, Drug Courts, Recovery Courts, child welfare court improvement initiatives, or multidisciplinary court-based programs.

b. Experience working with judicial branch, child welfare, CASA, behavioral health, treatment provider, or grant-funded program data.

c. Experience conducting cost analysis, cost avoidance analysis, return-on-investment analysis, or similar fiscal impact analysis for public-sector or human services programs.

d. Experience creating accessible dashboards, data visualizations, infographics, and public-facing data products.

e. Experience translating complex data into clear written narratives for policymakers, courts, service providers, families, and community partners.

f. Experience supporting continuous quality improvement, performance measurement, or sustainability planning.

g. Experience working within small sample sizes and explaining limitations in a clear, responsible manner.

K. Accessibility and Plain Language Requirements

The selected vendor shall ensure that all materials prepared under the resulting contract are designed to be accessible, clear, and understandable. Materials shall be prepared using plain language principles and shall avoid unnecessary technical jargon whenever possible. The selected vendor shall ensure that reports, presentations, dashboards, graphics, and data stories are formatted in a manner that supports use by individuals with varying levels of technical expertise.

Where applicable, deliverables shall include editable source files, alternative text for images or graphics, readable chart labels, clear data definitions, and sufficient context to support accurate interpretation.

L. Ownership and Use of Work Product

All reports, summaries, templates, dashboards, data stories, work plans, documentation, methodologies, and other deliverables produced under the resulting contract shall be provided to NHJB for use in connection with FTC operations, reporting, education, outreach, sustainability, and continuous improvement. The selected vendor shall not publish, release, or otherwise distribute project findings, data, or materials without prior written approval from NHJB.

M. End-of-Contract Transition

Prior to the end of the contract term, the selected vendor shall work with NHJB to ensure an orderly transition of all project materials, documentation, and knowledge. The final handover shall include all approved final deliverables, editable templates, reporting tools, data dictionaries, methodology documentation, assumptions, limitations, technical appendices, workflow instructions, and recommendations for future data collection and reporting.

The selected vendor shall participate in a final transition meeting with NHJB to review the handover package, answer questions, and identify recommended next steps for sustainability.

SECTION III. RFP PROCESS

A. Agency Point of Contact/Restriction of Contact with Agency Employees

The sole point of contact for this RFP, from the RFP issue date until the resulting contract is effective:

Kasey Ash

Purchasing Coordinator

Procurement@courts.state.nh.us

From the date of release of this RFP until the award is made and announced regarding the selection of a vendor, all communication with personnel employed by or under contract with the NHJB regarding this RFP is prohibited unless first approved by the RFP Sole Point of Contact. NHJB employees have been directed not to hold conferences and/or discussions concerning this RFP with any potential contractor during the selection process, unless otherwise authorized by the RFP Sole Point of Contact. Vendors may be disqualified for violating this restriction on communications.

B. Vendor Inquiries

All contact concerning this RFP, including but not limited to, requests for clarifications, questions, any changes to the RFP, must be submitted via email and received by the Point of Contact by the end of vendor inquiry period (see Schedule of Events herein).

Inquiries must be sent via email with the subject lines marked as follows:

INQUIRIES TO RFP-NHJB-2026-04-DATA ANALYSIS OF FAMILY TREATMENT COURT

INITIAL OUTCOMES

The vendor must identify the RFP name, page number and relevant paragraph and include the vendor’s name, telephone number, and e-mail address.

The NHJB’s responses to properly submitted inquiries will be posted on the following website on or before the date specified in the Schedule of Events: https://www.courts.nh.gov/our-courts/supreme-court/about/administrative-office-courts/rfps-and-rfis

The NHJB may consolidate and/or paraphrase questions for sufficiency and clarity. Oral statements, representations, clarifications, or modifications concerning the RFP shall not be binding upon the NHJB.

Official responses by the NHJB will be made only in writing by the process described above. It is the responsibility of vendors to review the most updated information related to this RFP before submitting a proposal.

C. RFP Addendum

The NHJB reserves the right to amend this RFP at its discretion, prior to the Proposal submission deadline. In the event of an addendum to this RFP, the NHJB, at its sole discretion, may extend the Proposal submission deadline, as it deems appropriate.

mailto:Procurement@courts.state.nh.us https://www.courts.nh.gov/our-courts/supreme-court/about/administrative-office-courts/rfps-and-rfis https://www.courts.nh.gov/our-courts/supreme-court/about/administrative-office-courts/rfps-and-rfis

D. Property of the NHJB

All material received in response to this RFP shall become the property of the NHJB and will not be returned to the vendor. Upon Contract award, the NHJB reserves the right to use any information presented in any

Proposal.

E. Confidentiality of a Proposal

Unless necessary for the approval of a contract, the substance of a proposal must remain confidential until the

Effective Date of any contract resulting from this RFP. A vendor’s disclosure or distribution of Proposals other than to the NHJB will be grounds for disqualification.

F. Public Disclosure

The content of each vendor’s Proposal shall become public information upon the award of any resulting

Contract. Any information submitted as part of a response to this RFP may be subject to public disclosure under applicable law.

Confidential, commercial or financial information may be exempt from public disclosure under applicable law.

If you believe any information being submitted in response to this request for proposal, bid or information should be kept confidential as financial or proprietary information, you must specifically identify that information in a letter to the NHJB and must mark/stamp each page of the materials that you claim must be exempt from disclosure as “CONFIDENTIAL”. A designation by the vendor of information it believes exempt does not have the effect of making such information exempt. The NHJB will determine the information it believes is properly exempted from disclosure. Marking of the entire Proposal or entire sections of the Proposal as confidential will neither be accepted nor honored. Notwithstanding any provision of this RFP to the contrary, vendor pricing will be subject to disclosure upon approval of the contract. If a request is made to the NHJB to view portions of a Proposal that the vendor has properly and clearly marked confidential, the NHJB will notify the vendor of the request and of the date the NHJB plans to release the records. To halt the release of information by the NHJB, a vendor must initiate and provide to the NHJB, prior to the date specified in the notice, a court action in the Superior Court of the State of New Hampshire, at its sole expense, seeking to enjoin the release of the requested information.

By submitting a proposal, vendors acknowledge and agree that:

a. The NHJB may disclose any and all portions of the proposal or related materials which are not marked as confidential and/or which have not been specifically explained in the letter to the person identified as the point of contact for this RFP;

b. The NHJB is not obligated to comply with a vendor’s designations regarding confidentiality and must conduct an independent analysis to assess the confidentiality of the information submitted in your proposal; and

c. The NHJB may, unless otherwise prohibited by court order, release the information on the date specified in the notice described above without any liability to a vendor.

G. Ethical Requirements

From the time this RFP is published until a contract is awarded, no vendor shall offer or give, directly or indirectly, any gift, expense reimbursement, or honorarium, as defined by RSA 15-B, to judicial or non-judicial employee of the NHJB, any elected official, public official, public employee, constitutional official, or family member of any such official or employee who will or has selected, evaluated, or awarded an RFP. Any vendor who has been convicted of an offense based on conduct in violation of this section, which has not been annulled, or who is subject to a pending criminal charge for such an offense, shall be disqualified from bidding on the RFP. A vendor that was disqualified under this section because of a pending criminal charge which is subsequently dismissed, results in an acquittal, or is annulled, may notify the NHJB.

H. Non-Commitment

Notwithstanding any other provision of this RFP, this RFP does not commit the NHJB to award a Contract.

The NHJB reserves the right, at its sole discretion, to reject any and all Proposals, or any portions thereof, at any time; to cancel this RFP; and to solicit new Proposals under a new acquisition process.

I. Compliance

Vendors must be in compliance with applicable federal and state laws, rules and regulations, and applicable policies and procedures adopted by the NHJB currently in effect, and as they may be adopted or amended during the contract period. It is vendor’s responsibility to determine the applicability and requirements of any such laws, rules and regulations.

J. Proposal Cost

By submitting a Proposal, a vendor agrees that in no event shall the NHJB be either responsible for or held liable for any costs incurred by a vendor in the preparation of, or in connection with the Proposal, or for oral presentation or product demonstration if any.

SECTION IV. PROPOSAL SUBMISSION REQUIREMENTS

A. Proposal Submission, Deadline, and Location Instructions

Proposals must be submitted via E-mail to procurement@courts.state.nh.us. Additionally, email subject line must be clearly marked as follows:

RESPONSE TO RFP-NHJB-2026-04-DATA ANALYSIS OF FAMILY TREATMENT COURT

INITIAL OUTCOMES

Proposals must be received no later than the time and date specified in the Schedule of Events section. Late submissions may not be considered for contract award. Delivery of the Proposals shall be at the Bidder’s expense. NHJB accepts no responsibility for mislabeled email or email that is not delivered or undeliverable for whatever reason.

B. Validity of Proposal

The proposal shall be signed by a person authorized to legally bind the Bidder and shall contain a statement that the proposal and the pricing contained therein will remain valid for hundred and eighty (180) days following the deadline for submission of Proposals in Schedule of Events, or until the effective date of any resulting Contract, whichever is later.

C. Proposal Format

a. For clarity, the proposal should be typed or printed. Proposals should be single-spaced with 1” margins on white 8 1/2” x 11” paper using a font no smaller than 12-point Times New Roman or similar.

b. Bidders must respond to each question and instructions listed in Appendix C of this RFP.

Number each response in the proposal to correspond to the relevant question or instructions of the RFP.

c. All pages of the proposal should be numbered consecutively beginning with number 1 on the first page (not including the cover page or table of contents pages) through to the end, including all forms and attachments. Bidder’s name should appear on every page, including attachments.

d. All electronic documents should be formatted for printing as formatting will not be adjusted prior to printing and review of these documents.

e. It is the responsibility of the Bidder to provide all information requested in the RFP package at the time of submission. Failure to provide information requested in this RFP may, at the discretion of the NHJB, result in a lower rating for the incomplete sections and may result in the proposal being disqualified for consideration.

f. The Bidder shall complete and submit the “Proposal Cover Page” provided in Appendix A of this RFP and provide it with the Bidder’s proposal. The cover page must show the specific information requested, including Bidder address(es) and other details listed. The proposal cover page shall be dated and signed by a person authorized to enter into contracts on behalf of the Bidder.

g. The Bidder should complete and submit the “Debarment and Non-collusion Certification

Form” provided in Appendix B of this RFP. Failure to provide this certification may result in the disqualification of the Bidder’s proposal, at the discretion of the NHJB.

mailto:procurement@courts.state.nh.us

SECTION V. EVALUATION OF PROPOSALS

A. Criteria for Evaluation and Scoring

The NHJB will evaluate each responsive proposal using a scoring scale of 100 points which will be distributed as set forth in the table below:

CATEGORIES POINTS

Qualifications and Experience 30

Specification of Work to be Performed 40

Cost Proposal 30

TOTAL MAXIMUM POINTS 100

The review team will use a consensus approach to evaluate the proposals. The Vendor receiving the highest number of evaluation points will be recommended for contract negotiations.

B. Oral Interviews and Product Demonstrations

The NHJB reserves the right to invite vendors to oral interviews and/or product demonstrations. The NHJB retains the sole discretion to determine whether to conduct oral interviews, with which vendors, and the number of interviews. Vendors are advised that the NHJB may decide to conduct interviews with less than all responsive vendors.

The purpose of oral interviews and product demonstrations is to clarify and expound upon information provided in the written proposals. Information gained from oral interviews and product demonstrations will be used to refine technical review scores assigned from the initial review of the proposals. Vendors are prohibited from altering their proposals during the oral interviews and product demonstrations. Therefore, Vendors should submit proposals that present their rates and other information as clearly and completely as possible.

The NHJB may ask the vendor to provide written clarifications of elements in their proposal regardless of whether it intends to conduct oral interviews.

C. Cost Proposal Scoring

Cost proposals will be reviewed upon completion of the final technical scoring of proposals. Vendors are advised that this is not a low bid award and that the scoring of the cost proposal will be combined with the scoring of the technical proposal to determine the overall highest scoring vendor.

No Best and Final Offers: The NHJB will not seek a best and final offer (BAFO) from any Bidder in this procurement process. All Bidders are expected to provide their best value pricing with the submission of their proposal.

D. Negotiations and Selection

1. The NHJB reserves the right to waive minor or immaterial deviations from the RFP requirement if determined in the best interest of the NHJB.

2. The final decision regarding the award of the contract is subject to approval by the Director of

AOC and the Administrative Council (if applicable).

3. If the NHJB determines to make an award, it will issue an “intent to negotiate” notice to a vendor based on these evaluations. The NHJB reserves the right to negotiate with the successful Bidder to finalize a contract at the same rate or cost of service as presented in the selected proposal. Such negotiations may not significantly vary the content, nature or requirements of the proposal or the NHJB’s Request for Proposals to an extent that may affect the price of goods or services requested. The NHJB reserves the right to terminate contract negotiations with a selected Bidder who submits a proposed contract significantly different from the proposal they submitted in response to the advertised RFP. In the event that an acceptable contract cannot be negotiated with the highest ranked Bidder, the NHJB may withdraw its award and negotiate with the next-highest ranked Bidder, and so on, until an acceptable contract has been finalized. Alternatively, the NHJB may cancel this RFP, and solicit new proposals under a new acquisition process.

4. The NHJB reserves the right to reject any and all Proposals or to make multiple awards.

SECTION VI. CONTRACT DOCUMENT

A. The Selected Bidder will be required to execute a contract in the form of the NHJB Standard Terms and Conditions which is attached as Appendix D.

B. The NHJB may consider modifications of this form during negotiations. To the extent that a vendor believes that exceptions to the standard form contract will be necessary for the vendor to enter into the Agreement, the vendor should note those issues during the vendor inquiry period. The NHJB will review requested exceptions and accept, reject or note that it is open to negotiation of the proposed exception at its sole discretion. If the NHJB accepts a vendor’s exception the NHJB will, at the conclusion of the inquiry period, provide notice to all potential bidders of the exceptions which have been accepted and indicate that exception is available to all potential bidders. Any exceptions to the standard form contract that are not raised during the Vendor inquiry period are waived. In no event is a vendor to submit its own standard contract terms and conditions as a replacement for the NHJB’s terms in response to this solicitation.

C. Allocation of funds is final upon successful negotiations and execution of the contract, subject to the review and approval of the Director of the Administrative Office of the Courts, and NHJB

Administrative Council (if applicable). Contracts are not considered fully executed and valid until approved by the Director and the Council and funds are encumbered. No contract is effective unless signed by the Director.

APPENDIX A

PROPOSAL COVER PAGE

RFP-NHJB-2026-04

DATA ANALYSIS OF FAMILY TREATMENT COURT INITIAL OUTCOMES

Bidder’s Organization Name:

Chief Executive - Name/Title:

Tel: E-mail:

Headquarters Street Address:

Headquarters City/State/Zip:

(Provide information requested below if different from above)

Lead Point of Contact for Proposal - Name/Title:

Tel: E-mail:

Local Office Street Address:

Local Office City/State/Zip:

• This proposal and the pricing contained therein will remain valid for hundred and eighty (180) days following the deadline for submission of Proposals in Schedule of Events contained in the

RFP, or until the effective date of any resulting Contract, whichever is later.

• No personnel currently employed by the NHJB or any NH State agency participated, either directly or indirectly, in any activities relating to the preparation of the Bidder’s proposal.

• No attempt has been made, or will be made, by the Bidder to induce any other person or firm to submit or not to submit a proposal.

• The above-named organization is the legal entity entering into the resulting agreement with the

NHJB should they be awarded the contract.

• The undersigned is authorized to enter contractual obligations on behalf of the above-named organization.

To the best of my knowledge, all information provided in the enclosed proposal, both programmatic and financial, is complete and accurate at the time of submission.

Name (Print):

Title:

Authorized Signature:

Date:

APPENDIX B

DEBARMENT AND NON-COLLUSION CERTIFICATION

RFP-NHJB-2026-04

DATA ANALYSIS OF FAMILY TREATMENT COURT INITIAL OUTCOMES

By signing this document, I certify to the best of my knowledge and belief that the aforementioned organization, its principals and any subcontractors named in this proposal:

a. Have not, within the past 2 years, been convicted of, or pleaded guilty to, a violation of RSA

356:2, RSA 356:4, or any state or federal law or county or municipal ordinance prohibiting specified bidding practices, or involving antitrust violations, which has not been annulled;

b. Have not been prohibited, either permanently or temporarily, from participating in any public works project pursuant to RSA 638:20;

c. Have not previously provided false, deceptive, or fraudulent information on a vendor code number application form, or any other document submitted to the state of New Hampshire, which information was…