RFP Korea OCONUS Logistics Support Services Recompete.pdf

RFP 47QSCC-25-R-0023

Korea Logistics Supply Solutions

Funds are not presently available for this acquisition. The Government’s obligation under this acquisition is contingent upon the availability of appropriated funds from which payment for contract purposes can be made.

No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this acquisition and until the Contractor receives notice of such availability, to be confirmed in writing by the Contracting Officer.

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 GENERAL

This contract is for commercial items and is prepared in accordance with the regulations in Federal Acquisition Regulation (FAR) Part 12 – Acquisition of Commercial Products and Commercial Services and FAR Part 16.5 – Indefinite-Delivery Contracts. This is a Firm-Fixed- Price (FFP), Single Award, Indefinite Delivery/Indefinite Quantity (IDIQ) contract awarded under Full and Open Competition procedures outlined in FAR Part 15 – Contract by Negotiation.

The U.S. General Services Administration (GSA), Federal Acquisition Service (FAS), General Supplies and Services (GSS) Portfolio, Office of Supply Chain Management (SCM), has a requirement for Global Supply OCONUS Logistics Operations Solutions Support in the Indo- Pacific Command (INDO-PACOM) Korea Area of Responsibility (AOR). This contract is intended to provide a total global supply solution for Federal and Department of Defense (DoD) customers in the INDO-PACOM Korea AOR, covering a broad range of commercial supply items including office supplies, tools and hardware, housewares, and cleaning products.

Under this contract, the contractor shall be responsible for sourcing, stocking, and warehousing National Stock Number (NSN) items and delivering them within 3 business days after receipt of order. Additionally, the contractor must maintain the capability to scale operations to meet surge and contingency requirements in support of mission-critical operations.

B.2 SERVICES AND TERMS

B.2.1 CONTRACT TYPE

This is a Firm-Fixed-Price (FFP), Indefinite Delivery/Indefinite Quantity (IDIQ) Contract.

B.2.2 NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS)

The North American Industry Classification System (NAICS) code for this procurement is NAICS 493190 Other Warehousing and Storage.

B.2.3 PERIOD OF PERFORMANCE

The IDIQ’s Period of Performance (PoP) consists of a one-year base period and four (4) one-year option periods for a total of up to five (5) years. The CO may exercise an Option Period only after conducting an annual evaluation in accordance with FAR Part 17.207-Exercise of Options. Option exercise is not guaranteed.

B.3 CLIN STRUCTURE

This is an IDIQ type contract. The Government will issue Delivery Orders (DO) that are Firm Fixed-Priced type (FAR 16.2). The contractor shall provide a comprehensive supply chain solution, including sourcing, procurement, warehousing, transportation, and delivery to the locations specified in each DO, as outlined in Section C, Performance Work Statement (PWS).

All services performed under the CLINs in this section must comply with the requirements set forth in the PWS.

The Contract consists of the following CLINs (Table B-3):

Table B-3 Contract CLIN Structure

CLIN CLIN Title Total Estimated Price

Base Period (12 months)

0001 Base Korea OCONUS Logistics Supply Solutions

TBD by Offeror at time of Price Proposal submission

Option Period 1 (12 months)

0002 Option Period 1 Korea OCONUS Logistics Supply Solutions

TBD by Offeror at time of Price Proposal submission

Option Period 2 (12 months)

0003 Option Period 2 Korea OCONUS Logistics Supply Solutions

TBD by Offeror at time of Price Proposal submission

Option Period 3 (12 months)

0004 Option Period 3 Korea OCONUS Logistics Supply Solutions

TBD by Offeror at time of Price Proposal submission

Option Period 4 (12 months)

0005 Option Period 4 Korea OCONUS Logistics Supply Solutions

TBD by Offeror at time of Price Proposal submission

Total Estimated Contract Value TBD by Offeror at time of Price Proposal submission

Note: The following are the estimated CLIN values for this contract. The maximum value to be issued is $TBD. The maximum aggregate dollar value of orders awarded must not exceed the contract ceiling.

SECTION C

PERFORMANCE WORK STATEMENT

C.1 INTRODUCTION

This Performance Work Statement is for Global Supply OCONUS Logistics Operations Solutions Support in the Republic of Korea (ROK) Area of Responsibility (AOR). The requirement will establish a forward supply logistics solution in the ROK region, the purpose of which is to provide faster delivery of certain commercial items to customers in the area. The solution will be used by Federal and Department of Defense (DoD) customers in the ROK AOR.

The contractor will be responsible for sourcing, transporting, and warehousing National Stock Number (NSN) items, and for delivering ordered item(s) within 3 business days after receipt of order to customers in the ROK.

C.2 SCOPE OF WORK

The contractor shall provide a comprehensive supply chain solution that includes sourcing, procurement, warehousing, transportation, and delivery of commodities specified in each Delivery Order (DO), as further outlined in this PWS.

Attachment 1 provides a listing of National Stock Numbers (NSNs), including item descriptions, units of measure, and quantities ordered during calendar year 2024. Customer shipments may be directed to DoD and/or Federal civilian agencies located throughout ROK.

Attachment 8 includes a sample of potential delivery locations; however, it is not exhaustive.

The contractor must maintain the capability to deliver to any location within ROK.

This contract is solely intended to support DoD components and Federal civilian agencies operating in and around ROK. The contractor shall not utilize any commodities or warehouse facilities associated with this contract for any purpose other than fulfilling the requirements of this IDIQ contract in support of GSA’s INDO-PACOM mission in ROK.

C.3 REQUIREMENTS

The contractor is required to provide a total supply chain solution from sourcing, procurement, warehousing, transporting or arranging for transportation, and delivery to the location identified in each Delivery Order (DO). Specific business rules and requirements are identified below.

C.3.1 Procuring

a. The items identified in Attachment 1 represent commercially available items, such as office supplies, janitorial and sanitation supplies, and industrial products.

Attachment 4 provides the National Stock Number Description. All items must conform to the NSN description of the NSN in Attachment 4.

b. The contractor is to deliver the NSN items listed in Attachment 1, in accordance with the individual DO’s.

c. The actual list of products will be dynamic during the life of the contract with additions, modifications and deletions which are within the scope of this solicitation. Either the Government or contractor may suggest these types of changes but change approval rests solely with the Government.

d. The contractor must have a plan for monitoring suppliers’ compliance with the

Domestic Sourcing Restrictions contained in the contract, Preference for Certain Domestic Commodities, Berry Amendment, Trade Agreements Act (TAA), Restriction on Acquisition of Carbon, Alloy and Armor Steel Plate, Restrictions on Certain Foreign Purchases, and Restriction on Acquisition of Hand or Measuring Tools.

e. The contractor is responsible for sourcing all products in Attachment 1, as well as other products added throughout the life of this IDIQ, and the products must meet the following requirements:

● Pursuant to the provisions of the Javits-Wagner-O’Day Act, production facilities of the NIB and NISH items marked as AbilityOne in Column F in Attachment 1 are mandatory sources and the contractor must procure those items from AbilityOne distributors.

● Pursuant to FAR 8.6, items marked as UNICOR in Column F in

Attachment 1 are mandatory sources for the contractor and must procure those items from UNICOR.

● All other items listed in Attachment 1 not identified as AbilityOne must be TAA compliant per FAR subpart 25.4. A list of countries with Trade Agreements with the United States is located at the following link.

● Contractors must provide Letters of Authorization for all toner items in

Attachment 1 stating that the contractor or their subcontractors are https://www.gsa.gov/buy-through-us/purchasing-programs/multiple-award-schedule/help-with-mas-contracts-to-sell-to-government/roadmap-to-get-a-mas-contract/readiness-assessment-for-mas-offerors/look-up-trade-agreements-actdesignated-countries authorized distributors for the specified type of toner product that will be supplied.

f. Unit of Issue. The items identified in Attachment 1 are standard U.S. Government units of issue. Variances from this unit of issue must be explicitly identified in the proposal.

C.3.2 Warehousing

a. The contractor must have ownership or access to at least one warehouse in ROK.

The contractor must provide formal documentation showing that it will have ownership (or subcontractor has ownership) of warehouse(s) or formal agreements for access to warehouse(s) upon contract award.

b. More than one warehouse is allowable but is not required.

c. Warehouse(s) must be climate controlled.

d. Warehouses(s) must meet all security control protocols included in Attachment

11.

e. Warehouse spaces are to be used solely for the storage of items that support this initiative. A warehouse may be separated to allow for designated warehouse space to support this contract. The designated warehouse space must at least be separated by an immovable wall and must have separate access and must meet all security controls and restrictions. However, the warehouse for this requirement does not have to be a stand-alone facility.

f. The contractor must have access to a warehouse or consolidation point within the

United States (CONUS), which will be used to consolidate items procured in the US prior to overseas shipment. More than one CONUS warehouse or consolidation point is allowable, but is not required.

C.3.3 Transportation/Delivery

a. Upon the receipt of the DO from GSA, within 3 business days the contractor will deliver all items to the destination identified in the DO in ROK.

Attachment 1 identifies forecasted volumes in the INDO-PACOM ROK AOR.

With advance notification, in urgent or emergency circumstances, the vendor may be required to deliver on weekends or after working hours to support military operations.

b. The contractor must meet the installation security requirements in accordance with the requirements of each installation. Delivery may be made by commercial carriers, but this does not exempt the contractor from ensuring installation security and processing requirements are met during deliveries.

c. The contractor shall comply with FAR 52.247-64 and that all containers will be shipped to ROK on US flag vessels to comply with MARAD requirements.

d. The contractor shall be in compliance with GSA’s Electronic Data Interchange (EDI) requirements.

e. Consolidation of orders is allowed; however, the delivery requirements for all items in the shipment, and identified on the DOs, must not be affected by the consolidation. Consolidated shipments must only be consolidated to the end user identified in the “Mark For” data field of the DO.

f. Dangerous Goods/Hazardous Materials. The contractor shall be responsible for compliance with all dangerous goods/hazardous materials regulations governing shipping, storing, and handling.

g. Customs and border clearance procedures. For contractors operating under the

Status of Forces Agreement (SOFA) the following procedures are applicable. The contractor must engage GSA prior to any shipment made to INDO-PACOM ROK theatre to ensure it complies with the Status of Forces Agreement (SOFA) for ROK. If the material is designated as DoD material upon entry into a Korea Port of Entry, the material is cleared through customs (under SOFA) and is exempt for all taxes and tariffs. Any shipment not cleared per (SOFA) requirements prior to arrival in INDO-PACOM ROK theatre will be charged a tariff that will be solely the responsibility of the contractor and not the Government.

Customers must not be charged taxes or duties on items delivered under this contract. Contractors are responsible for handling customs and border clearance procedures in accordance with country requirements while ensuring customs, taxes, and other duties are either waived or reimbursed. Any damages and costs associated with those damages occurring during the customs process will be the sole responsibility of the contractor and not the Government.

h. The contractor shall not use the shipping of commodities (both by ships to the warehouse and by delivery truck to the destination) or the warehouse space(s) used to store the commodities associated with this IDIQ contract in any capacity other than to support this contract and GSA’s requirement under this solicitation and subsequent contract. For overseas transportation, the individual container(s) must only include items for this contract.

C.3.4 Base and Installation Access Considerations

a. Base Access: If required for delivery or other logistical considerations, installation Security Forces may conduct a background check on drivers or other employees/subcontractors. Following installation procedures is mandatory.

Installation procedures may change based on current security levels or other considerations.

b. If an employee requires access to the installation, the contractor must submit a written request on company letterhead to the CO listing the following: contract number, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The CO will endorse the request if it is determined that the request is needed for performance under this contract and forward it to the issuing base pass and registration office or security police for approval and processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

c. If an employee terminates or is terminated from employment, the contractor must notify the CO and must return identification cards and base passes to Security Forces within 24 hours, if such identification cards and base passes had been provided to the individual.

C.3.5 Packing and Marking

The contractor shall be responsible for the creation and application of supply and shipping documentation, shipping labels, and package markings meeting customer requirements. The Contracting Officer’s Representative (COR) will ensure that all goods received conform to applicable regulations, as well as agency requirements, related to documentation, preservation, packing, packaging, marking, and labeling to include a readable 2d barcode. The primary references for this are:

● Defense Standard Practice for Military Packaging (MIL-STD-2073)

● Department of Defense Standard for Military Marking for Shipment and Storage (MIL-

STD-129)

Please see supplemental packing and documentation information at Attachment 6.

Holding Vendors Financially Accountable:

If contractors are noncompliant with GSAM clause 552.211.73 – Marking; and all other contract clauses addressing marking, labeling, packing, and packaging in the MAS contract, delivery order, BPA, etc., (excluding GSA Advantage Orders) the contractor may be charged for incorrect packaging or marking.

If supplies shipped are not packaged, packed, and marked in accordance with contract requirements, the Government has the right, without prior notice to the Contractor, to perform the required repackaging/repacking/remarking, by contract or otherwise, and charge the Contractor at the following rates:

First Hour - $150.00 Each Additional Hour - $70.00

A minimum of 2 hours is required for each incident, making the minimum charge for repackaging/repacking/remarking $220.00.

The Contractor may also be charged for material costs, if incurred. This right is not exclusive and is in addition to other rights or remedies provided for in this contract. The rate in the above clause shall be determined and may be periodically updated by the Commissioner, Federal Acquisition Service, or a designee.

The Government reserves the right to increase this amount at any time in the future with 30 days notice.

C.3.6 Performance Metric

The following metrics will be used to measure contractor performance:

a. Order fulfillment. The right item, in the right quantity and condition will be delivered within the specified timeframe at a level not less than 97.5% for each quarter of each Fiscal Year. The basis for this measurement will be from the date the DO is issued until the date of delivery (proof supplied by the contractor) or the customer processes the delivery receipt, whichever is earlier.

b. Use of mandatory sources. All items must be sourced from mandatory sources.

C.3.7 Contingency/Surge Requirements

Surge requirements may occur in the event of a real-world contingency or planned exercise. The contractor must demonstrate and have the capability to meet the increased demand, by at least 30% for each item, for a period of 30 days to 6 months at a time. The contractor should also be prepared for potentially higher demand at the 4th quarter of each fiscal year.

C.3.8 Warranty and Recalls

Commercial items are being acquired by ordering customers under this contract. Standard commercial warranties and standard manufacturer warranties will be included. There is no separate charge for standard commercial warranties.

The contractor will immediately notify the CO and the customer when an issue associated with warranties or recalls for any product identified in Attachment 1 arises. The contractor shall review orders for items that may have a warranty or be under recall and directly notify customers who have purchased items within these categories, in addition to notifying the GSA CO and other responsible Government parties as identified.

Shelf life. The contractor is responsible for compliance to ensure all commodities with a stated expiration date are delivered to the customer with at least 80% shelf life remaining for each item delivered.

C.3.9 Non-Stock Items

Large furniture items will also be included in this contract but those items will not be subject to the same delivery requirement. Non-Stock items are identified in the list of NSNs included at Attachment 1.

The Contracting Officer (CO) and the Program Management Office (PMO) will determine the delivery time frame for large furniture items which will be identified in the specific delivery orders for those items for which 30 calendar days, or another amount as determined by the CO/PMO, will be allowed for delivery.

C.3.10 Partially Filling Orders

The contractor may partially fill an order as long as no less than 75% of the order is shipped in the initial shipment. The remainder of the item(s) in the order must then be shipped in the next shipment. The remainder of the order must be treated as a backorder in GSA’s Electronic Data Interchange (EDI) and on reports.

C.3.11 Large Orders

Large orders are out of the ordinary, such as an order for 638 pails of wiping rags going to

Navy Inventory Stock. Large orders will be addressed on a case-by-case basis.

A large order is an order that is larger than three (3) months of the contractor’s inventory stock.

An order is only deemed a large order with the PMO’s approval. The PMO office will determine an order to be a large order in coordination with the COR. The contractor must submit a request in writing to the PMO, COR, and CO in order to be granted large order approval for the order.

Any order determined to be a large order as approved by the PMO will not be filled using available stock in the ROK warehouse(s) but rather will be filled using material shipped from CONUS and the delivery requirement will be 35 business days after receipt of order.

Note: Large orders are typically an order for a quantity to satisfy the customer's inventory stock, SSA Authorized Stock List ASL, or a project inventory stock and not a customer order for regular use. An order that depletes the contractor’s stock based on inventory issues or based on the contractor being down to your safety stock will not be granted large order status.

However, a requisition that, if filled, will consume all of the contractor’s well-managed inventory stock may be deemed a large order with the PMO’s approval.

Process:

The order will come from the customer to the contractor through GSA OMS. The contractor will acknowledge receipt of the large order with Backorder status (EDI 855) with a new estimated shipping date.

The contractor will send to the PMO office and the COR a weekly large order report that will include NSN, item, shipping status, tracking number when applicable, and estimated shipping date.

The PMO and COR will review the weekly large order report and will provide approvals and/or disapprovals. Approved orders will be granted an allowable delivery time of 35 business days after receipt of order.

C.3.12 Security Requirements

a. The contractor is required to strictly follow the security controls that are included at Attachment 11. The security controls address contractor security training, warehouse and systems access procedures and authorizations, access monitoring, transportation security, personnel security, and other controls. All security controls included in the attachment are a requirement of the contract.

b. The contractor will be required to follow any transportation restrictions that may be imposed by ROK at any given time and as security levels change.

c. The contractor is responsible for fulfilling all orders. If there are security incidents that prevent items from being delivered, the contractor is responsible for re-attempting delivery in accordance with the current installation security status and associated requirements. Any damage or loss of items during transportation, warehousing, or delivery will not be the responsibility of the Government.

d. The contractor is responsible for compliance with base and installation security and access requirements for each location. Contractor access to military installations for delivery personnel and vehicles, as well as locations for delivery, must be coordinated through the CO or designated installation representative.

Installation policies and procedures must be strictly adhered to.

C.3.13 Vendor e-Portal and EDI Requirements

a. The contractor must have an e-portal system that provides GSA and its customers access to the e-portal. The e-portal system must allow the Government to view current, up to date information on all shipments, including the requisition numbers, purchase order number and delivery status. Through this e-portal the contractor must provide current, up to date stock levels as well as additional information on all commodities such as the country of origin and whether the items are AbilityOne, UNICOR, TAA, and/or Berry Amendment compliance, as well as other statistical data (such as: timely delivery rate, order fulfillment, lead times, etc.) The Government may request including documentation on the portal illustrating compliance on every shipment. The portal must be able to provide live tracking of orders, including shipments traveling by ocean freighter to stock the warehouse. The portal must demonstrate real-time geographic location on the map. The portal must include shipment records for all orders for the previous 6-month period. Reports are downloadable by the CO at any time in PDF format.

The portal must also be in compliance with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d).

b. The contractor must have EDI interfaces with GSA as the primary method for transmission of data in the normal course of business during the ramp up period following the award.

c. All order status information, including backorder statuses, must be kept up to date at all times.

C.4 ADDITIONAL REQUIREMENTS

C.4.1 Status of Forces Agreement (SOFA)

The current scope of the PWS lacks clarity if the Status of Forces Agreement (SOFA) designation will be granted by the host country for this contract. SOFA designation for contractor personnel physically located in ROK is also uncertain.

C.4.2 Base and Installation Security Access

General Information

Contractor access to military installations for delivery personnel and vehicles shall be coordinated through the CO or designated representative. The contractor shall obtain identification cards and base passes for employees and vehicles. At time of application, Security Forces may conduct a background check on employees. Upon termination of employment, the contractor shall return identification cards and base passes to Security Forces within 24 hours. The contractor shall submit a written request on company letterhead to the CO listing the following: contract number, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The CO will endorse the request and forward it to the issuing base pass and registration office or security police for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

When work under the contract requires unescorted entry to controlled or restricted areas, the contract holder shall comply with AFI 31-101, Volume 1, The Air Force Installation Security Program, and AFI 31-501, Personnel Security Program Management, citing the appropriate paragraphs as applicable.

These procedures are subject to change. No changes to base access procedures will constitute the basis for a claim against the Government. The GSA representative in ROK will assist the contractor with installation access procedures.

Employees

● The contractor shall be responsible for compliance with base and installation security and access requirements for each location. The contractor and/or its subcontractor(s) must provide the CO, within 15 days of contract award, the delivery drivers’ and contractor employee’s/representative’s social security number or ROK number called “a resident registration number/individual number”; date of birth; copy of drivers’ license and a copy of the individual’s passport for those individuals that will need to obtain base and installation access.

The contractor will be assessed a penalty of $300 (U.S. Dollars) per day for failure to register employees within 15 days of contract award. The contractor will also be assessed $300 (U.S. Dollars) per day for any day it is found not in compliance with base access, vehicle requirements during the life of the contract. The CO will also assess a negative CPARS report for the contractor or subcontractor.

● The contractor’s employees must be easily recognized as its employees or as a subcontractor. This may be accomplished by either (1) the employee wearing distinctive clothing bearing the company’s name or subcontractor’s name and employee’s name, or (2) the employee wearing an identification badge bearing the company’s name or subcontractor’s name and the employee’s name, with the badge worn or attached to the employee’s outer garment at all times. Clothing or badges shall be provided by the contractor. Employees shall present a neat and clean appearance.

Motor Vehicles

All company-owned and privately-owned motor vehicles requiring access to military installations during performance of the contract must be registered with each installation prior to gaining access. The requisite decals and/or permits will be issued and displayed on the vehicles in the manner as directed by the Vehicle Registration Officer. Vehicle decals shall be removed from vehicles and turned into Vehicles Registration at the end of the contract or as soon as the vehicles are no longer used in the performance of the contract or as directed by the CO. The contractor or its subcontractor’s vehicle shall have its name neatly exhibited on each side of the vehicle. The vehicle shall be maintained in a satisfactory mechanical condition and display a valid license plate, have the proper insurance and safety inspection sticker. The contractor shall operate vehicles in compliance with base traffic regulations. There is a 15-day approval period, at minimum, before contractor and/or subcontractor vehicles are allowed to enter bases and installations.

The contractor will be assessed a penalty of $300 (U.S. Dollars) per day for failure to register the vehicle within 15 days of contract award. The contractor will also be assessed $300 (U.S. Dollars) per day for any day it is found not in compliance with base access, vehicle requirements during the life of the contract. The CO will also assess a negative CPARS report for the contractor or subcontractor.

C.4.3 Insurance

All vehicles (located CONUS and OCONUS), warehouses (located CONUS and OCONUS) and products must be properly inspected/insured as indicated herein. Prior to the commencement of work, the contractor shall furnish to the CO a document confirming the required insurance has been obtained for each contract vehicle. The contractor must insert the following clause in all subcontracts - FAR 52.228-5 Insurance-Work on a Government Installation. The contractor must ensure that the requisite insurance policies, as identified herein, provide that any cancellation of or any material change to the policy shall not go into effect for no less than thirty

(30) calendar days after written notice of the cancellation or change has been provided to the GSA CO and the GSA CO has submitted his or her approval to the cancellation or change.

The contractor shall be required to demonstrate it will be in compliance with the following at the time of contract award:

a. General Liability Coverage:

Each Occurrence: $1,000,000.00 Damages to Rented Premises (if applicable): $100,000.00 Medical: $5,000.00 Personal and ADV Injury: $1,000,000.00 General Aggregate: $4,000,000.00 Products: $5,000,000.00

b. Automobile:

Combined Single Limit: $500,000.00 Bodily Injury (Per Person); $500,000.00 Bodily Injury (Per Accident): $1,000,000.00 Property Damage (Per Accident): $1,000,000.00

c. “Umbrella” Liability insurance:

Each Occurrence: $1,000,000.00 Aggregate: $10,000,000.00

d. Excess Liability:

Each Occurrence: $1,000,000.00 Aggregate: $10,000,000.00

The contractor will be assessed a fee of $1,500 per day (U.S. Dollars) if it fails to maintain insurance and will result in a negative CPARS report for the contractor or subcontractor and could result in future option periods not being exercised.

The contractor must list the United States Government, General Services Administration as an additional insured on the policy and/or quote.

C.4.4 Quality Assurance

The contractor must comply with the Quality Assurance Surveillance Plan (QASP) in Attachment 3. The QASP sets forth the procedures and guidelines the Government will use to ensure the required performance, quality standards, and levels of service are achieved by the contractor. This will occur by applying the Methodologies to Monitor Performance as outlined in Section 4 & 5 of the Attachment 3, QASP. The methods include Surveillance, Customer Feedback, and determination of adherence to Acceptable Quality Levels that are listed in the QASP section for Performance Work Summary. All this information is used to monitor contract performance, quality, as well as to identify the required documentation and necessary resources.

The QASP will be used to monitor contractor compliance with the requirements in the solicitation.

C.5 CONTRACT ADMINISTRATION

Administration of the IDIQ will include but are not limited to the following:

1. Annual reviews of the IDIQ

2. Surveillance in conjunction with COR to ensure IDIQ holder is complying with terms and conditions including, but not limited to, the following:

a. Use of the IDIQ (GSA will rely on COR to evaluate whether items delivered, etc.)

b. Required delivery timeliness, which requires proof of inspection and acceptance as well as COR approved invoices. An itemized invoice shall be submitted at least monthly or upon expiration of this IDIQ, whichever occurs first, for all deliveries made and for which payment has not been received. These invoices need not be supported by copies of delivery tickets.

c. Proper billing (invoice submitted per instructions on the delivery order (GSA’s Credit and Finance Center).

C.5.1 Minimum Dollar Value

GSA guarantees a minimum dollar value of $20,000.00 for the anticipated contract.

C.5.2 Minimum and Maximum Order Quantities

The Contractor shall accept all orders. There are no minimum or maximum individual order quantities.

C.5.3 Subcontracting Goals

Other-than-small business contractors are required to submit a subcontracting plan as part of their proposal for contract actions that have subcontracting possibilities whose total value, inclusive of options, whether exercised or not, will exceed the $750,000 threshold. The plans must address the 15 statutory requirements listed in FAR 52.219-9, including goals for subcontracting with SBs, VOSBs, SDVOSBs, WOSBs and HUBZone small businesses.

Note: UNICOR and AbilityOne, in most circumstances, meet the definition of “other than small business” and are not exempt from subcontracting plan requirements. The only exemptions are listed in FAR 19.702.

The contractor must demonstrate it can and will comply with the following Subcontracting Goals as listed in the following table:

Small Business Category Goal

Small Business 23.00%

Small Disadvantaged Business 5.00%

Women-owned Small Business 5.00%

HUBZone Small Business 3.00%

Service-Disabled Veteran-owned Small Business 5.00%

To the maximum extent practicable, the contractor should make attempts to utilize local Korean companies in the ROK for subcontracting opportunities.

C.5.4 Full Operational Capability

The offeror must be at Full Operational Capability (FOC) within 120 days after award. FOC must include all NSNs except for non-stock items as identified in Attachment 1.

C.5.5 Reporting Requirements

The offeror shall refer to the Attachment 3 - QASP, for performance and reporting requirements.

C.5.6 Customer Service

The contractor must provide GSA with an email address and phone number of a Point of Contact (POC) for customer questions regarding orders, including order statuses. For example, if an order is delayed, a customer may contact GSA’s National Customer Service Center (NCSC) for status.

NCSC will then contact the contractor POC to discuss the order and receive a status update to send to the customer.

The POC must respond with the appropriate order status in 24 hours of receiving the inquiry.

C.5.7 Annual Cybersecurity Supply Chain Risk Management (C-SCRM) Plan Submission

To ensure Contractors remain aware of and are implementing emerging SCRM requirements over the life of the contract, a SCRM Plan update will be submitted to the Contracting Officer no later than 60 calendar days before the end of the base year and each option period. Refer to NIST SP 800-161 for additional guidance. GSA has developed and provided a template (Attachment

9) to aid the development of your SCRM Plan.

C.5.8 Bearer Pick Up

The contractor must provide a plan for a “bearer pick-up option” at the contractor's warehouse for next day pick-up for in-stock items.

SECTION D

PACKAGING AND MARKING

D.1 MARKING, PACKAGING, LABELING AND DOCUMENTATION

The contractor is responsible for the creation and application of supply and shipping documentation, shipping labels, and package markings meeting customer requirements. The COR will ensure that all goods received must conform to applicable regulations, as well as agency requirements, related to documentation, preservation, packing, packaging, marking, and labeling to include a readable 2d barcode. The primary references for this are:

• Defense Standard Practice for Military Packaging (MIL-STD-2073)

• Department of Defense Standard for Military Marking for Shipment and Storage

(MIL-STD-129)

Please see supplemental packing and documentation information at Attachment 6. If a contractor needs to deviate from these established guidelines, they must first obtain written approval from the GSA Contracting Officer.

D.2 PACKAGING AND MARKING NONCOMPLIANCE CHARGES

If contractors are noncompliant with clause 52.211.73 – Marking; and all other contract clauses addressing marking, labeling, packing, and packaging in the MAS contract, delivery order, BPA, etc., (excluding GSA Advantage Orders) the contractor may be charged for incorrect packaging or marking.

If supplies shipped are not packaged, packed, and marked in accordance with contract requirements, the Government has the right, without prior notice to the Contractor, to perform the required repackaging/repacking/remarking, by contract or otherwise, and charge the Contractor at the following rates:

First Hour - $150.00

Each Additional Hour - $70.00

● A minimum of 2 hours is required for each incident, making the minimum charge for remarking $220.00

The Contractor may also be charged for material costs, if incurred. This right is not exclusive, and is in addition to other rights or remedies provided for in this contract. The rate in the above clause shall be determined and may be periodically updated by the Commissioner, Federal Acquisition Service, or a designee.

The Government reserves the right to increase this amount at any time in the future with 30 days notice.

SECTION E

INSPECTION AND ACCEPTANCE

E.1 PLACE OF INSPECTION AND ACCEPTANCE

Products provided under this IDIQ will be inspected, prior to acceptance, at the specific locations where they are to be delivered, provided, or both. The GSA CO/CS/COR will coordinate inspection with the ordering Government representative to audit all deliverables for content, completeness, accuracy, and conformance to the requirements of the IDIQ.

All work performance, reports, conformance to required stock levels, and other deliverables must adhere to the terms of the IDIQ, at a minimum, in order to be eligible for acceptance.

E.1.2 INSPECTION AND ACCEPTANCE

1. Delivery Receipt:

A Government representative may sign for receipt of the items at each location. This signature(s) does not imply inspection and acceptance. The signature only acknowledges the delivery was made.

2. Inspection:

The Contractor shall be fully responsible for inspecting and verifying the condition of all NSN items prior to delivery or transfer. Inspection will be made within 10 days after delivery by the Government customer for any discrepancies and will be reported to the GSA Contracting Officer. Any damages, defects, or discrepancies discovered in NSN items shall be promptly remedied by the Contractor at no additional cost to the Government. The Government reserves the right to reject any NSN items that do not meet established quality and condition standards.

3. Acceptance:

a. Per FAR Subpart 46.501, general acceptance constitutes acknowledgment that the supplies or services conform to applicable contract quality and quantity requirements, except as provided in this subpart and subject to other terms and conditions of the contract. The COR or a designated Government representative will determine the acceptability of the delivery. Acceptance shall ordinarily be evidenced by execution of an acceptance certificate on an inspection or receiving report form or commercial shipping document/packing list.

Acceptance or rejection shall be provided as soon as possible by the Government representative but not more than 10 days after inspection.

b. Per FAR Subpart 46.502, acceptance of supplies or services is the responsibility of the CO. When this responsibility is assigned to the cognizant contract administration office or to another agency (see FAR Subpart 42.202 (g)) acceptance by that office or agency is binding on the Government.

c. Per FAR Subpart 46.503, each delivery order shall specify the place of acceptance

(for transportation terms, see FAR Subpart 47.3). Supplies accepted at a place other than the destination specified at in the delivery order shall not be re-inspected at the specified destination for acceptance purposes but should be examined at the specified destination for quantity, damage in transit, and possible substitution or fraud.

SECTION F

DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE (PoP)

Base Period: Date of Award, for one year Option Period 1: Date of Effective 1st Option Period, for one year Option Period 2: Date of Effective 2nd Option Period, for one year Option Period 3: Date of Effective 3rd Option Period, for one year Option Period 4: Date of Effective 4th Option Period, for one year

F.2 PLACE OF PERFORMANCE

Each Delivery Order will delineate the specific delivery location for the NSN(s) procured under that order. Attachment 8 includes a sample of potential delivery locations; however, it is not exhaustive. The contractor must be prepared to fulfill deliveries to any location throughout Korea, regardless of whether the specific site is explicitly listed in Attachment 8.

F.3 PERFORMANCE METRICS

The Quality Assurance Surveillance Plan (“QASP”) is included as Attachment 3. The QASP is a living document and may undergo revision throughout the performance of the IDIQ to address targeted performance concerns. Revisions to the QASP are at the discretion of the CO. Any changes to the QASP will be provided to the vendor.

SECTION G

CONTRACT ADMINISTRATION DATA

G.1 CONTRACT ADMINISTRATION POINTS OF CONTACT

Contracting Officer Katie Hudiburgh Contracting Officer General Services Administration 1800 F. Street Washington, DC 20405 Email: katie.hudiburgh@gsa.gov

Contracting Specialist To Be Determined (TBD)

Contracting Officer’s Representative (COR) To Be Determined (TBD)

G.2 CONTRACTING OFFICER’S AUTHORITY

The CO assigned to this contract has the responsibility of ensuring the performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding the interests of the United States in its contractual relationships. In this regard, the CO is the only individual who has the authority to enter, administer, amend, or terminate this agreement. In addition, the CO is the only person authorized to approve changes to any of the requirements under this agreement, and notwithstanding any provision contained elsewhere in this agreement, the said authority remains solely with the CO.

The contractor must immediately request clarification from the CO when a question arises regarding the authority of any person to act for the CO under the agreement or when the contractor receives direction that appears outside the scope of the agreement. The contractor must seek clarification in writing or e-mail with a subsequent response in the same format from the CO either acknowledging authority of the person or denying such authority.

Costs incurred that were not authorized in writing by the CO and work outside the scope of the contract must be considered unallowable costs and will not be reimbursed by the Government.

The Federal Government will not reimburse contractors for certain expenses, known as unallowable costs. Any work that is performed outside of the CO’s direct written approval, is at the sole risk of the contractor, including loss of payment.

Only those Government representatives (e.g. COR), as designated in writing by the CO, may provide technical or other interpretations in the performance of this contract. Technical interpretation will be provided only within the limits specified in this paragraph, as delineated in a letter of authority from the CO or contained in Section D or elsewhere of this agreement.

mailto:katie.hudiburgh@gsa.gov

As used herein, “technical interpretation” is defined as providing technical clarification, confirming the results of meetings, completing details in the form of work orders, pursuing certain lines of inquiry, or otherwise serving to accomplish the contract Performance Work Statement (PWS). Technical directions may be issued either verbally or in writing, and signed by the COR or CO. Such technical direction must include or comply with the following:

1. Be consistent with the general scope of work and terms and conditions contained in the agreement.

2. Does not constitute assignment of new work or change the terms, conditions, or specifications of the agreement.

3. Does not constitute a basis, either directly or indirectly, that could result in a change in the pricing, quantity, quality, or period of performance as established in this agreement.

Technical direction that exceeds the authority listed above or the limits of specific letters of authority is invalid and will not be enforceable against the Government. Any costs incurred by the contractor in violation of this clause will be considered unallowable costs and will not be reimbursed by the Government.

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The GSA CO will formally designate the IDIQ COR(s) in writing and provide the designation letter(s) to the vendor.

The COR is a logistics manager for GSA, and will manage the IDIQ and monitor performance on behalf of GSA and report back to the IDIQ CO. The COR has authority to accept, on behalf of the Government, all work called for by the IDIQ and will represent the IDIQ CO in the technical phases of the work. The COR will provide Government program management and IDIQ administration for the life of the IDIQ and will regularly interface with the CO during IDIQ administration.

The COR is not authorized to change any of the terms and conditions, scope, schedule, or price of the IDIQ. Changes to the scope of work, terms and conditions, or any other modification to this IDIQ will be made only by the IDIQ CO through a properly executed modification. The authority of the GSA COR is strictly limited to the specific duties set forth in his or her designation letter. Relying on direction or instruction from anyone other than the GSA CO–or the designated GSA COR acting within the strict limits of his or her responsibilities as set forth in his or her designation letter–does so at its own risk and expense. Such actions will not bind the Government contractually.

All contractual questions must be directed to the GSA CO.

G.4 ELECTRONIC COMMUNICATIONS

The Contractor must assure an electronic means for communicating with GSA personnel. The Contractor must ensure that the communications are compatible with the GSA’s electronic mail system and software, which is Google Mail (GMAIL). The Contractor must also ensure that the Contractor’s electronic mail has the capability to receive and retrieve attachments. All contract reports/deliverables, including the proposal requirements outlined in Section K, L, and M of the solicitation, must be made in electronic format with all linkages and interdependencies readily traceable.

G.5 BILLING INSTRUCTIONS

G.5.1 Vendor Portal (VP) And Electronic Data Interchange (EDI) Requirements

The contractor will be responsible for establishing EDI interfaces with GSA as the primary method for transmission of data associated with conducting business with GSA Vendor Portal (VP) and Electronic Data Interchange (EDI) Requirements.

The Government will allow the vendor to choose either VP or EDI for conducting business transactions with GSA. VP requires retrieval of orders and significant manual entries of transactional data via a GSA provided portal. EDI is better suited for higher volume vendors, but upfront costs can be significant. Additional information and points of contact for business transaction processing requirements can be found at:

https://www.gsa.gov/buy-through-us/purchasing-programs/requisition-programs/gsa-global-supply/doing-business-with-global-supply/business-transaction-processing

Note to Contractors:

● Within 3 days of contract award, the contractor must contact gsaedi@gsa.gov to start the EDI onboarding process. Failure to contact GSA EDI within the above identified timeframe may result in negative CPARS reports.

● Contractors which may temporarily receive both fax and EDI/VP orders are responsible for ensuring that they do not duplicate enter/ship the orders.

a) VP Transactional Business Requirements Vendors choosing VP shall be provided with an internet portal address and logon to perform commodity transaction processing with GSA.

https://www.gsa.gov/buy-through-us/purchasing-programs/requisition-programs/gsa-global-supply/doing-business-with-global-supply/business-transaction-processing https://www.gsa.gov/buy-through-us/purchasing-programs/requisition-programs/gsa-global-supply/doing-business-with-global-supply/business-transaction-processing mailto:gsaedi@gsa.gov

All transactions will be submitted to and received by the “prime” vendor ONLY. Any additional electronic transaction communication that is required to fulfill Customer Order(s) between the vendors and its suppliers shall be the responsibility of the “prime” vendor ONLY. No subcontractor submissions accepted.

The contractor must coordinate with GSA on a regular basis, to be determined by the CO and the contractor, in order to understand and verify compliance with GSA business rules and requirements as they relate to:

● Processing of backorders;

● Purchase order acknowledgements;

● Shipment information;

● Delivery information;

● Delivery documentation;

● Accuracy of data provided to GSA;

● Contractor cancellations;

● Customer cancellations;

● Interpretation of GSA data in order to meet GSA shipping documentation guidelines; and

● Processing of emergency purchase orders

b) VP Transactional Data Requirements The Vendor is required to retrieve orders and provide the following…