RFP - HE-25-524-Final.pdf
PDF 717 KB Posted
- Solicitation number
- HE-25-524
- Issued by
- California
About this file
This is a Request for Proposals (RFP) issued by the City of Long Beach, Department of Health and Human Services, seeking a qualified organization to implement the Long Beach Reentry Services Program providing female gender-specific services. The program targets individuals who identify as female, are age 15 and older, live, attend school, and/or work in Long Beach, and have been arrested for, charged with, or convicted of a criminal offense while requiring mental health and/or substance use treatment services. An optional pre-proposal meeting is scheduled for November 6, 2025, at 2:00 PM (PST) via Microsoft Teams. Questions must be submitted by November 18, 2025, at 11:00 AM (PST), with responses posted December 2, 2025. Proposals are due December 16, 2025, at 11:00 AM (PST) via LongBeachBuys.com. The contract term is three years with the option to renew for two additional one-year periods, with funding of up to $500,000 for the initial contract period. The awarded contractor will be ineligible for award under the six other LBRSP RFPs.
The program requires the awarded organization to provide or refer trauma-informed mental health and substance use treatment services, case management, and a minimum of six essential services from a list of twelve options including employment readiness, educational programs, housing assistance, parenting support, and financial literacy training. Applicants must subcontract 30 percent of total funds to one or more small community-based organizations with ten or fewer employees to provide supplemental services. The program is funded through a California Board of State and Community Corrections (BSCC) Proposition 47 Grant Program focused on safe neighborhoods and schools. Minimum qualifications include at least three years of experience serving the female reentry population, knowledge of trauma-informed and culturally responsive approaches, established office presence in Long Beach, and capacity to serve clients in Spanish, Khmer, or Tagalog. Evaluation criteria weight organizational capacity and experience at 30 percent, method of approach at 30 percent, communications and reporting at 20 percent, reasonableness of cost at 10 percent, and commitment to racial equity at 10 percent. Local preference points of five to ten percent are available for Long Beach-based businesses with current business licenses.
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Other files
| File | Type | Posted |
|---|---|---|
| Performance Based Cost Proposal Template - Programmatic~4.xlsx | XLSX spreadsheet | |
| RFP - HE-25-524-Section 4.3.docx | DOCX document | |
| Attachment C_Local Preference Program4~25.pdf | ||
| Attachment A_Authorization Certification~32.pdf | ||
| Attachment B Equal Benefits Ordinance Form_Fillable~41.pdf | ||
| Seller_Guidance_Final.pdf |
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Text version
Long Beach Reentry Services Program – Female Gender Specific Services| RFP - HE-25-524
| Template v11.30.23 | 1
City of
Long Beach Request for Proposals RFP - HE-25-524
Long Beach Reentry Services Program – Female
Gender Specific Services
Long Beach Reentry Services Program – Female Gender
Specific Services| RFP - HE-25-524 | Template v11.30.23 |
Overview
Summary
Long Beach Reentry Services Program - Female
Gender Specific Services
Key Dates
Release Date: October 28, 2025
Optional Pre-Proposal Meeting: 2:00 PM (PST), November 6, 2025
Questions Due to the City: 11:00 AM (PST), November
18, 2025
Proposals Due: 11:00 AM (PST), December 16, 2025
The City reserves the right to modify these dates at any time, with appropriate notice to prospective Contractors.
Proposal Information
Instructions for what to include in your proposal and how to submit it are detailed in Section 4.
Proposals must be submitted electronically via
LongBeachBuys.com.
Official Contact
Elisa Landeros rfppurchasing@longbeach.gov
All communication with the City related to this RFP must be directed to the contact listed above.
mailto:rfppurchasing@longbeach.gov
Long Beach Reentry Services Program – Female Gender Specific
Services| RFP - HE-25-524 | Template v11.30.23 | 2
Assistance & Resources For assistance using Long Beach Buys, please contact us directly
Customer Service Form rfppurchasing@longbeach.gov
(562) 570-6200
Additional support available for small businesses in Long Beach
BizCare
BizCare staff connect business owners and nonprofit leaders to important resources and information, such as grants, loans, technical assistance, information on City policies, and more.
562-570-4BIZ (4249)
4Biz@longbeach.gov
Request Assistance Form file:///C:/Users/casinoh/Downloads/longbeachbuys.com https://forms.office.com/Pages/ResponsePage.aspx?id=wxE_MWhCak-NO8fmUBg-eJhZqE0zY4JHucmtLMnWlxRUMzlJTVpROTNONUpZQ0tPMzVIQU5WQkk2Uy4u mailto:rfppurchasing@longbeach.gov https://longbeach.gov/economicdevelopment/business-development/bizcare-program/bizcare-request/ mailto:4Biz@longbeach.gov https://longbeach.gov/economicdevelopment/business-development/bizcare-program/bizcare-request/
Long Beach Reentry Services Program – Female Gender
Specific Services| RFP - HE-25-524 | Template v11.30.23 |
Contents
BizCare
1 The Opportunity
1.1 Project Summary
1.2 Background
1.3 Goals
1.4 Award Terms
1.5 Partnership Statement
2 Scope of Work
2.1 Description of Services
2.2 Performance Metrics & Contract Management
3 How We Choose
3.1 Minimum Qualifications
3.2 Evaluation Criteria
3.3 Local Preference
4 Proposal Instructions & Content
4.1 Timelines & Instructions
4.2 Proposal Content
4.3 Narrative Proposal Template
5 Terms & Conditions
5.1 Acronyms/Definitions
5.2 Solicitation Terms & Conditions
5.3 Contract Terms & Conditions
5.4 Additional Requirements
5.5 Protest Procedures
| Template v11.30.23 | 4
1 The Opportunity
1.1 Project Summary
The City is seeking to contract with a Qualified Organization to implement the Long Beach
Reentry Services Program (LBRSP) that provides Female Gender Specific Services for individuals affected by the criminal justice system and that require mental health and/or substance use treatment services and additional supportive services. The Awarded
Organization shall provide a variety of tailored female gender specific services to fit the diverse needs and experiences of each individual.
The program shall create a space where individuals who identify as female feel valued, supported, and have the power to make positive changes in their lives. The program shall include a wide array of services to address the underlying factors contributing to female involvement with the justice system. These services shall be holistic, culturally responsive, and developmentally appropriate. This comprehensive approach ensures that the program addresses the root causes and challenges of the individuals who identify as female while providing the tools and support they need to thrive.
In addition to these required services and programs, applicants are required to subcontract with a smaller organization that will provide supplemental community-based supportive services, such as job skills training, case management, and civil legal services.
The criminal justice system faces significant challenges in ensuring the successful reintegration of formerly incarcerated individuals into society. According to recent data, nearly 70% of individuals released from prison are re-arrested within three years, and many struggle to find stable employment, housing, and mental health support. Despite the growing recognition of the need for effective reentry programs, there remains a gap in comprehensive, data-driven evaluation of these initiatives.
LBRSP is intended to be the starting point to reduce barriers for individuals who identify as female, age 15 years and older, that live, attend school, and/or work in the City of Long
Beach, and that have been arrested for, charged with, or convicted of a criminal offense, AND, have a need for mental health and/or substance use treatment.
1.2 Background
In June 2020, the Long Beach City Council unanimously adopted a resolution acknowledging racism as a public health crisis in the City and adopted the Framework for Reconciliation.
Following this, the City released the initial report on the Racial Equity and Reconciliation
Initiative. The second of the initiative's four goals is to "design and invest in community
| Template v11.30.23 | 5 safety and violence prevention." One strategy within this goal is to "increase coordinated reentry networks to support formerly-incarcerated individuals and reduce recidivism." The
Racial Reconciliation Report highlighted the need to "provide training and support for formerly incarcerated individuals.”
The Long Beach Reentry Services Program (LBRSP) is made possible by funding awarded by the California Board of State and Community Corrections (BSCC) Proposition 47 Grant
Program: Safe Neighborhoods and Schools Act. This grant’s purpose is to provide Mental
Health Services, Substance Use Disorder Treatment and Diversion Programs for People in the Criminal Justice System.
Based on findings from various sources such as the Care First, Jails Last: Health and Racial
Justice Strategies for Safer Communities report, and the Reentry Community Listening
Session report, five gaps and recommendations for Reentry Services in Long Beach were identified. The five recommendations for supporting formerly incarcerated community members were:
1) Create a network of Reentry Service providers;
2) Create a "one-stop shop" facility where justice-impacted individuals can receive supportive services free of charge;
3) Provide mental health services;
4) Provide employment services; and,
5) Provide housing services.
Comprehensive gender specific services are crucial for helping females rebuild their lives and reduce the risk of reoffending. Gender-specific programs are essential because their experiences during incarceration and after release differ significantly from males, requiring specialized resources to address their needs. Females face unique challenges such as domestic violence, child custody issues, sexual assault, and physical and emotional abuse.
By addressing these specific needs of individuals who identify as female impacted by the criminal justice system, we can reduce recidivism, improve long-term outcomes, and promote rehabilitation over punishment, leading to better social reintegration and a safer society. These unique challenges require tailored, comprehensive interventions, and early and thorough assessments are crucial to identify and address their specific needs.
1.3 Goals
The overarching goal of the LBRSP is to reduce recidivism among program participants by providing trauma-informed care, individualized case planning, and peer mentoring that
| Template v11.30.23 | 6 addresses the root causes of criminal behavior and supports behavioral change. The following goals will lead toward achieving this primary goal:
Goal 1: Help formerly incarcerated women successfully reintegrate into the community by providing stable housing, access to mental health and substance use services, and wraparound case management.
Goal 2: Assist participants in achieving long-term economic stability by securing employment or enrolling in vocational training programs supported by job readiness training, resume development, and employer partnerships.
Goal 3: Support family reunification and the rebuilding of positive support systems by facilitating parenting classes, family counseling, and supervised visitation, thereby strengthening social ties and reducing recidivism risk.
Goal 4: Empower women to become self-sufficient by improving life skills, financial literacy, and access to benefits (e.g., healthcare, childcare, transportation), enabling them to take independent steps toward stability and success.
1.4 Award Terms
This contract will be for a period of up to three years with the option to renew for two additional one-year periods, with a funding amount of up to $500,000 for the initial contract period.
The Awarded Contractor selected for this RFP, Long Beach Reentry Services – Female
Gender Specific Services, will be ineligible for award for the six other LBRSP RFPs.
1.5 Partnership Statement
The City recognizes the importance of community engagement and development in making local government effective and responsive to the people it serves. As part of our commitment to health equity, we are dedicated to fostering enduring partnerships with organizations from the local community. As a contracted agency, in addition to contracted requirements, your organization commits to the following, with the intention of sustaining and maintaining productive and collaborative relationships with both the Long Beach
Department of Health and Human Services (Health Department) and other organizations within the community:
• Engage with all individuals with respect and dignity, regardless of their affiliation, title, or identity.
• Address concerns or disputes through open dialogue with the goal of arriving at a solution that is the product of joint effort.
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• Be adaptive and communicate issues and roadblocks openly and respectfully with partners, including Health Department, to discover solutions.
• Share ideas, thoughts, views, knowledge, and data as they come up so that the information may be received, comprehended, and acted upon in a clear and purposeful way.
2 Scope of Work
2.1 Description of Services
The Awarded Organization shall engage program participants in services that are rooted in culturally affirming and trauma-informed approaches which can include life skills, restorative justice programming, mentorships, employment, housing, educational services and case management. Individualized plans shall be continuously reviewed and adjusted as necessary in collaboration with the client.
The Awarded Organization shall provide or refer to culturally sensitive and affirming mental health services by a licensed mental health professional or by license-eligible clinicians supervised by a licensed clinician. Mental health services and/or substance use treatment should be age appropriate and incorporate a variety of treatment modalities (e.g., individual and/or group counseling, individual and/or group therapy, family therapy, or other alternative modalities such as art therapy and/or healing circles). Individualized case plans shall be continuously reviewed and adjusted as necessary in collaboration with the client. All case notes and client contacts will be documented in the Unite US platform and will be regularly audited by the Health Department. The Awarded Organization must document active efforts to regularly engage enrolled clients in services.
The Awarded Organization shall not place an undue burden on program participants by making referrals for related supportive services that are not within Long Beach, unless the participant clearly states that they can make the commute, or the service will be offered virtually.
Trauma-Informed Care
The Awarded Organization must incorporate trauma-informed care into their services, which requires that every part of the program’s design and operation be approached with an understanding of trauma and the impact it has on those receiving services. The Awarded
Organization must treat every individual according to their unique traits, needs, strengths, risk factors, and engagement style, and will ensure staff and volunteers are trained to
| Template v11.30.23 | 8 respond to individuals in a way that accounts for each individual’s history, needs, and characteristics.
Cultural Humility and Affirming Services
The Awarded Organization must consider cultural and linguistic factors in addressing the needs of populations to be served. Subpopulation identities may include, but are not limited to race, ethnicity, gender identity, sexual orientation, economic class, age, family status, abilities, living situation, etc. The Awarded Organization must demonstrate the capacity to work with diverse populations (i.e., youth, LGBTQ+, individuals living with special abilities, victims of domestic violence, victims of human trafficking, etc.). Communications and services must be responsive to the individual’s cultural context and socioeconomic identities.
Eligible Population
Individuals who identify as female, who live, attend school, and/or work in the City of Long
Beach, and who have been arrested for, charged with, or convicted of a criminal offense, AND in need of mental health and/or substance use treatment services. Participants can receive mental health and substance use treatment services from the other contracted
LBRSP providers.
Description of Services
The following are the types of services that are desirable for a comprehensive gender specific program proposal. The awarded organization does not have to provide all of the services listed. Some of these services should be subcontracted with smaller organizations.
See description of services in addendum A.
A comprehensive program should include a minimum of six (6) of the following essential services for females:
1. Mental Health and Trauma-Informed Counseling (in-house or referrals) - Many incarcerated females have experienced trauma, such as abuse, neglect, or violence.
Access to trauma-informed care and mental health services, including individual and group therapy, is crucial to help them process past experiences and heal emotionally.
Treatment for conditions like depression, anxiety, PTSD, and substance use disorders are vital to help females manage mental health issues that may have contributed to their incarceration.
2. Substance Abuse Treatment and Recovery Programs (in-house or referrals) -
Many incarcerated females struggle with substance abuse, and upon release, they
| Template v11.30.23 | 9 need access to addiction recovery services. These programs often include residential treatment programs outpatient counseling and support groups 12-step or alternative recovery groups (e.g., Narcotics Anonymous, SMART Recovery).
3. Life Skills Training, Case Management and Peer Mentorship - These programs are designed to support the transition from prison back into society. Case management services, which help females navigate the challenges of housing, employment, and social integration. The Life Skills Programs that teach females practical skills like budgeting, time management, communication, and conflict resolution help them succeed in their post-incarceration lives. Connecting formerly incarcerated females with mentors who have successfully reintegrated into society can offer valuable support and guidance.
4. Employment and Job Readiness Programs -These programs help females develop the skills necessary for finding and maintaining employment, such as resume writing, interview preparation, and professional behavior. Many females may need specific job skills training to increase employability. This can include training in fields such as cosmetology, healthcare, technology, construction, or culinary arts. Providing females with access to employers who are willing to hire individuals with criminal records is essential for ensuring long-term stability.
5. Educational Programs (i.e.: Adult Basic Education (ABE), GED, and trade programs) - Many formerly incarcerated females have limited education, so providing access to programs that help them earn their GED or improve basic literacy and math skills is crucial. Offering scholarships, grants, and educational programs that allow females to pursue college degrees or vocational certifications can open doors to better job opportunities.
6. Long-term Housing Assistance and/or Transitional Housing - Safe, stable housing is one of the most urgent needs for formerly incarcerated females. Transitional housing programs can provide temporary shelter and support while they work on long-term housing solutions. Many females face significant barriers to accessing affordable housing due to criminal records. Programs that assist with locating and securing permanent housing are essential to help them build stable lives.
7. Parenting Support and Family Reunification - Many formerly incarcerated females are mothers, and they may need help with parenting skills, child development, and reconnecting with their children after a period of separation. Programs that support females in rebuilding relationships with their children and families are essential. This may involve therapy, counseling, and guidance on navigating family dynamics post-incarceration.
| Template v11.30.23 | 10
8. Health and Reproductive Care - Many formerly incarcerated females have unmet healthcare needs, including physical exams, treatment for chronic conditions, and access to medications. Ensuring that females have access to healthcare is vital to their overall well-being. Females may need assistance with contraception, prenatal care, and gynecological services. Reproductive healthcare programs can help females address their specific health needs.
9. Social Services and Legal Assistance - For those who may face legal challenges related to their criminal records, custody of children, or housing can help them navigate these issues and understand their rights. Assistance with accessing public benefits (e.g., food stamps, healthcare, housing assistance) can help clients stabilize their lives post-incarceration.
10. Support Groups and Community Engagement Support Groups – Groups that focus on the unique challenges faced by formerly incarcerated females can offer a sense of community, reduce isolation, and provide emotional support. These programs connect clients with their communities, build social support networks, and engage in activities that promote social inclusion.
11. Financial Literacy and Independence Programs – To teach formerly incarcerated females how to manage money, build credit, save, and understand financial systems can empower them to achieve financial stability. Debt Management Services - many females leave prison with significant debt or financial obligations. Programs that help them manage or reduce their debt can relieve some of the stress associated with reentry.
12. Restorative Justice Programs – With an aim to repair the harm caused by the individual's criminal actions, focusing on accountability, healing, and reconciliation.
This can help clients take responsibility for their actions while also supporting their emotional recovery.
Subcontracted Supportive Services
The Awarded Organization will be required to subcontract 30% of the total funds to one or more small Community-Based Organizations (CBOs) to provide additional supportive services. A “small " organization will include an organization with 10 or less employees. The primary awarded organization will be responsible for administering the funds awarded to the smaller organization. This will include the collection of quarterly reports and invoices.
Examples of subcontracted supportive services may include, but are not limited to: life skills, peer support specialist, restorative justice, housing-related support, health, education, legal, social, and employment and job skills services.
| Template v11.30.23 | 11
Contract Deliverables
• By March 2028, enroll at least 25 female gender identifying clients per year in LBRS
Program and/ or supportive services.
• Provide intake and needs assessments within 72 hours of client enrollment
• Deliver individualized reentry case plans for all clients within 7 days of enrollment.
• Assist clients with securing transitional or permanent housing for participants as needed.
• Facilitate a minimum of two case management sessions per participant per month.
• Link to or provide clients to parenting classes that meet evidence-based standards as needed.
• Link to or provide family counseling or mediation services for participants with minor children as needed.
• Track and report recidivism data (e.g., re-arrests, violations, or re-incarceration) for all participants at 6-month and 12-month intervals post-program.
• Provide access to peer mentors for 100% of clients
• Link to or provide weekly support groups or behavioral health workshops tailored to justice-involved women as needed.
• Link to or provide eligible participants in employment readiness programs as needed.
• Link to or provide a minimum of 4 job skills or financial literacy workshops per year.
• Assist clients in applying for benefits (e.g., SNAP, Medicaid, childcare vouchers) within the first 60 days.
• Provide transportation assistance (e.g., transit passes, ride coordination) for program activities and job interviews as needed.
2.2 Performance Metrics & Contract Management
2.2.1 Performance Metrics
The table below highlights the targets that will be tracked and reviewed collaboratively with the Awarded Contractor during the contract. This list is an indication of the performance metrics of interest to the City, and is not exhaustive or final. As a part of a response to this
RFP, Proposers may propose additional or alternative performance metrics to be tracked on a regular basis. The final set of performance metrics and frequency of collection will be negotiated by the successful Proposer and the City prior to the finalization of an agreement between parties, and may be adjusted over time as needed.
| Template v11.30.23 | 12
METRIC DESCRIPTION TARGET DATA SOURCE
1. Number of clients enrolled
Number of clients enrolled in quarter
25 per year Female Gender
Specific Provider and Subcontractors
2. Client demographic information
Each age, race/ethnicity, sexual orientation and gender identity, and zip code
For all clients enrolled
Female Gender
Specific Provider and Subcontractors
3. Services provided
The total number of services provided to each client, including which type of services client participated in
(mental health, substance use treatment, diversion, employment, education, legal, tattoo removal, case management, basic needs)
For all clients enrolled
Female Gender
Specific Provider and Subcontractors
4. Increased coping skills
Number of clients who reported increased coping skills
80% of clients who complete services will report an increase in coping skills to manage their mental health and/or their substance use.
Female Gender
Specific Provider and Subcontractors
5. Basic needs secured
Number of clients who were connected to basic needs, including type of resource
Report % of clients who secured basic needs
Female Gender
| Template v11.30.23 | 13 each client was connected to
6. Employment attainment
Number of clients who obtained employment
Report % of clients who attained employment
Female Gender
Specific Provider and Subcontractors
7. Educational attainment
Number of clients who achieved educational goal
Report % of clients who achieved educational goal
Female Gender
Specific Provider and Subcontractors
8. Housing placement
Number of clients who were placed in housing
Report % of clients who were placed in housing
Female Gender
Specific Provider and Subcontractors
9. Outreach & engagement activities
Number of outreach and engagement activities facilitated
Report number of outreach and engagement activities facilitated
Female Gender
2.2.2 Contract Management
Communication and Management
The Awarded Organization shall provide a quarterly performance report to the City that includes agreed-upon data points. The Awarded Organization shall work closely with the
Human Dignity Manager, the Reentry Coordinator, Reentry Specialist and Subcontractors, to detail a user journey experience to better understand and strengthen the reentry landscape in Long Beach.
Additional Requirements
1. Programmatic reporting
a. The Awarded Organization shall collaborate with the City to identify data points to be collected quarterly, such as the number of program participants currently enrolled in female gender specific services, the modality of services, and the frequency of sessions.
b. The Awarded Organization will be required to enter client and case status data into the Unite-Us data portal.
2. Financial reporting
a. Quarterly itemized invoices for services provided to-date
b. Time and effort reports for all personnel
| Template v11.30.23 | 14
c. Awarded organizations may be required to provide receipts and reports showing actual expenses totaling what is billed on an itemized invoice. Required documentation may include:
i. Hourly rate * hours worked for all personnel or salary * %FTE
ii. Fringe and benefits paid via Payroll Summary Report
iii. Itemized receipts for purchases made
iv. Copies of invoices and proof of payment for subcontractors
3. The Awarded Organization will be required to attend monthly and quarterly grantee meetings with Health Department staff and Prop 47 Advisory Committee
4. The Awarded Organization will be required to meet, as needed, and comply with data sharing requests by the selected Program Evaluator
5. Attend grantee orientation meetings
6. Utilize the Unite Us Platform for documentation of client contacts and storage of related documentation (assessments, intake documents, confidentiality forms, etc.) Unite US
Platform is free for NGO’s and training's will be offered as needed.
2.2.3 Contract Payment
The City of Long Beach issues payment based upon services rendered. After a contract is finalized and work is performed, the Contractor should invoice the City. The City will remit payment within 30 calendar days of being billed. The frequency of invoicing is to be quarterly, upon receipt of quarterly report.
3 How We Choose
3.1 Minimum Qualifications
Minimum Qualifications
• Qualified to conduct business in the City of Long Beach
• Not having been debarred by Federal, State or local government
• At least three years’ experience serving and working with the female reentry population
• Shall subcontract with one or more non-governmental, small to mid-size community-based organizations for a minimum of 30% of the total contract amount to demonstrate a shared partnership rooted in community engagement and economic equity
• Shall provide a variety of tailored Female Gender Specific Services to fit the diverse needs and experiences of each client
| Template v11.30.23 | 15
• Knowledge and experience of trauma, healing, and resiliency informed cultural competency approaches and services
• A minimum of three years of community partnerships and the ability and experience to work with diverse stakeholder groups
• Have an established office or the ability to offer services in the City of Long Beach
• Ability and capacity to serve clients in at least one of the following languages: Spanish, Khmer, Tagalog
• Deliver services, quarterly reports and invoices on time and within budget
Desired Qualifications
• Have an existing relationship and/or referral process to coordinate directly with LA
County Office of Probation, the LA County Office of Parole, Long Beach City
Prosecutor, Long Beach Police Department and any other County or City offices providing services to the reentry community
• Ability to keep records, respond to audit requests, and regularly self-report on contract performance
• Ability to collect and handle data including Personal Identifiable Information (PII) securely in compliance with Federal protections
• Be financially stable and have the capacity to manage and scale services
3.2 Evaluation Criteria
Proposals shall be consistently evaluated based upon the following criteria:
CRITERIA Weight
1. Organizational Capacity & Experience
• Meet the minimum qualifications of this RFP
• Successful experience performing activities related to those listed in this
RFP
• Capacity and qualifications of staff to meet the performance outcomes
• Previous success in similar engagements and programs
30%
2. Method of Approach
• Creation of effective program plan to ensure implementation timeline alignment
• Demonstrates access to and knowledge of priority population
• Commitment to and impact on racial and health equity in the proposed project and through previous work
• Representation of priority population in organization’s leadership
30%
| Template v11.30.23 | 16
• Experience collaborating with and willingness to partner with other groups to reach goals
• Plan includes meaningful and intentional outreach engagement with community stakeholders
3. Communications & Reporting
• Ability to maintain, input and update client data and findings into selected formats for consumption by a broad range of stakeholders
• Project is actionable, connected to the organizational mission, provides a theory of change, and key resources are identified to achieve goals including language access plans
• Implementation focuses on priority populations and/or in key communities
• Ability to provide data and preliminary evaluations on a regular basis throughout the contract period
• Ability to participate in mandatory monthly and quarterly grantee meetings and provide a primary point of contact
• Participation in selected system to track progress of the project and report programmatic outcomes
20%
4. Reasonableness of Cost
• Feasibility, reasonableness, and optimization of the proposed budget 10%
5. Commitment to Racial Equity
• Experience working with diverse populations and communities, and how this program is connected to racial equity goals and the work of your organization
• Work that your organization has undergone to improve racial equity
• Policies or practices in place that encourage the experiences of racially diverse communities to be represented in your organizational infrastructure
10%
3.3 Local Preference
• The City shall apply five extra credit percentage points to all local businesses operating a home-based, residential business.
• The City shall apply ten extra credit percentage points to all local businesses operating a non-residential, commercial, brick-and-mortar business.
• Local business shall mean a business which maintains its principal place of business in a fixed office/place of business with the City of Long Beach, possesses a current
City of Long Beach business license and sellers permit if applicable.
| Template v11.30.23 | 17
• For a business to be eligible to claim preference, the business MUST request the preference in the solicitation response (see Attachment C) and provide a copy of its current business license and seller’s permit if applicable.
• The local preference does not apply to solicitations for all purchases funded in full or a fraction thereof by any tidelands fund, by any grant funds, nor by any funds received from the State of California.
4 Proposal Instructions & Content
4.1 Timelines & Instructions
MILESTONE
TIME
(PACIFIC)
& DATE LOCATION / ADDITIONAL INFORMATION
Release date October
28, 2025
Optional Pre-Proposal
Meeting
2:00 PM
(PST)
November
6, 2025
Microsoft Teams: Join the meeting now
• Meeting ID: 271 682 782 511 6
• Passcode: WY36SF9Q
• Dial in by phone: 213-279-1690
• Phone Conference ID: 591 378 780#
• Objective of the meeting:
o Provide a general overview and explain the scope of services.
• Allow for unofficial general questions and answers. Answers will be issued to all prospective proposers via an addendum only to written questions received by the deadline for questions.
Questions due to the
City
11:00 AM
(PST),
November
18, 2025
• Submit all inquiries via email to rfppurchasing@longbeach.gov
Posting of the Q&A December
2, 2025
• Responses to the questions will be posted on
LongBeachBuys.com.
Proposals due 11:00 AM
(PST),
• Proposals should be submitted electronically via LongBeachBuys.com.
https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjQyZDMwYWUtNDE1Mi00NDM1LWE2OGMtN2ExNWJhMTllYjhm%40thread.v2/0?context=%7b%22Tid%22%3a%22313f11c3-4268-4f6a-8d3b-c7e650183e78%22%2c%22Oid%22%3a%22712b8538-30a0-4cb5-8743-a6131ec6f3e4%22%7d mailto:rfppurchasing@longbeach.gov file:///C:/Users/meid/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/X47PW9A6/LongBeachBuys.com file:///C:/Users/meid/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/X47PW9A6/LongBeachBuys.com
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December
16, 2025
• Late proposals, or proposals submitted through other channels will not be accepted.
• Proposers are responsible for submitting their proposals completely and on time.
o Proposers will receive an e-bid confirmation number with a time stamp from LongBeachBuys.com indicating that the proposal was submitted successfully.
The City will only receive proposals that were transmitted successfully.
o For technical support, email or call the
City during normal business hours at
LBPurchasing@longbeach.gov or (562)
570-6200.
Evaluation of Narrative
& Cost Proposals
TBD • An Evaluation Committee will review Narrative
& Cost Proposals to select the proposal that best meets the needs of the City.
• Evaluations will be conducted using a methodology derived from the evaluation criteria listed in Section 3.2.
Interviews/ Demos/
Site Visits
TBD • The City may interview or request demos from none, one, some or all Proposers.
Negotiation &
Contractor Selection
TBD • Selected Contractor(s) will be notified in writing.
• Any award is contingent upon the successful negotiation of final contract terms. If contract negotiations cannot be concluded successfully, the City reserves the right to negotiate a contract with another Contractor or withdraw the RFP.
• Negotiations shall be confidential and not subject to disclosure to competing Contractors unless and until an agreement is reached.
Estimated Contract
Execution
TBD
Proposer Debrief After
Contractor is Selected
• Successful and unsuccessful Proposers are encouraged to request phone call or in person meeting with the City to discuss the strengths file:///C:/Users/meid/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/X47PW9A6/LongBeachBuys.com mailto:LBPurchasing@longbeach.gov
| Template v11.30.23 | 19 and weaknesses of their proposal. The intent of the debrief is to provide the Proposer with constructive feedback to equip them with information to effectively meet the City’s needs and be successful in future proposals.
4.2 Proposal Content
Complete proposals will include the following. Proposers are encouraged to use this table as a checklist to ensure all components are included in their proposal.
PROPOSAL
☐ Narrative
Proposal
The Narrative Proposal should provide a straightforward, concise delineation of capabilities to satisfy the RFP. Guidance on preparing a Narrative Proposal is detailed in Section 4.3.
☐ Cost Proposal The Cost Proposal should be prepared using the provided template.
• Itemization: Proposers should itemize based on personnel and non-personnel expenses (such as meeting supplies, stipends, food, and training)
• Time Period: The budget should be for three (3) years, ending March 2028.
• Subcontracting: Identifying how at least 30% of funding will go to subcontractor(s) and indicate how much funding will be allocated to each subcontractor.
PROPOSAL APPENDICES
☐ Financial
Stability
Proposers should include one or more of the following financial statements to provide the City with enough information to determine financial stability of the Proposer and subcontractor.
• Financial Statement or Annual Report
• Business tax return
• Statement of income and balance sheet
☐ Other Addenda
(if applicable)
Colored displays, promotional materials, and other collateral are not necessary or desired. However, if a complete response cannot be provided without referencing supporting documentation, it may be provided as an addendum clearly cited in the Narrative or Cost Proposal.
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MANDATORY ATTACHMENTS | The following are included as Attachments in Long
Beach Buys. They must be signed by the individual legally authorized to bind the
Proposer.
☐ A. Authorization & Certification
☐ B. Equal Benefits Ordinance (EBO) Form
☐ C. Local Preference Program
Attachments Which May be Submitted Upon Award | Upon award, Awarded
Contractors will be required to submit the following. We encourage you to take note of these requirements, and where possible, include available information as part of your proposal to expedite processing.
☐ D. W-9
☐ E. Business License
☐ F. Proof of Registration with the California Secretary of State
☐ G. Certificates of Insurance: See Section 5.3.2
☐ Contact Information | Ensure your organization’s profile is up to date in Long Beach
Buys, including an email address, phone number, and for any classifications you may qualify for.
4.3 Narrative Proposal Template
An editable version of the template below has been posted to Long Beach Buys. Proposers should complete the editable template and submit it as their narrative proposal.
Organizational Capacity & Experience
PROPOSER CONTACT INFORMATION
Organization
Company Name
Company Address
Federal Tax ID Number
Website
Authorized
Representative
Name
Title
Email Address
Phone Number
Other Point of
Contact (if required)
Name
Title
Email Address
Phone Number
PROPOSER CAPACITY & EXPERIENCE
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What type of enterprise is the organization?
☐ Non-Profit
☐ Sole Proprietorship
☐ General Partnership
☐ Corporation
State and Date of incorporation:
☐ Limited Liability Company
☐ Other _________________________________
REFERENCES
Reference 1
Company
Project Manager
Phone Number
Project Description
Project Start and
End Dates
Reference 2
Company
Project Manager
Phone Number
Project Description
Reference 3
Company
Project Manager
Phone Number
Project Description
SUB-CONTRACTOR CONTACT INFORMATION
Does the proposal include subcontractors?
☐ Yes
☐ No
If applicable, provide the following for all subcontractors included in this proposal.
Organization Company Name
Company Address
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Authorized
Representative
Name
Title
Email Address
Phone Number
Other Point of
Contact (if required)
Name
Title
Email Address
Phone Number
SUBCONTRACTOR CAPACITY & EXPERIENCE
What type of enterprise is the organization?
☐ Non-Profit
☐ Sole Proprietorship
☐ General Partnership
☐ Corporation
State and Date of incorporation:
☐ Limited Liability Company
☐ Other _________________________________
Which specific requirements of this RFP will the subcontractor perform?
Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).
Please describe the length of time the organization has been providing the services described in this RFP (1-3 sentences).
How many employees does the organization have nationally, locally, and residing in Long
Beach?
Where are the representative(s) that would service the City’s account located?
| Template v11.30.23 | 23
Organizational Capacity and Experience
1. Describe your organization's experience in providing services to system-impacted individuals who identify as female gender, particularly those with a history of mental health and/or substance use challenges and outline the service delivery models or practices employed with this population. (5 paragraphs max)
2. Describe in detail the comprehensive services your organization plans to implement into your proposed program. Detail the ways your organization plans to incorporate trauma-informed care into your services. (2-3 paragraphs)
3. Explain what services will be subcontracted out and to which small organization(s).
Detail how your organization will ensure program participants receive timely and effective quality services. (1-2 paragraphs)
4. Offer a general overview of the services your organization has provided to formerly incarcerated individuals who identify as female in the past, including any subcontractors or community partnerships that will be leveraged to meet client needs. (5 paragraphs max)
5. Provide a brief overview of the key staff who will manage and achieve the project goals, highlighting relevant lived experiences, professional backgrounds, and language skills. (3 paragraphs max)
6. Describe your organization’s experience and capacity to manage operational cash flow while waiting for reimbursements on a cost-reimbursement basis. (3 paragraphs max)
7. State the number of employees based at your Long Beach headquarters or satellite office.
8. Outline your organizational capacity to participate in the mandatory meetings specified in the RFP. (1 paragraph max)
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Method of Approach
1. Describe the service delivery models currently utilized by your organization. (2 paragraphs max)
2. Explain how your organization plans to deliver client-centered services and ensure that clients receive appropriate and effective support tailored to their needs, such as language and ability considerations. (3 paragraphs max)
3. Explain your organization’s approaches to ensure program participants receive timely and effective quality services. (2 paragraphs max)
4. Explain your organization’s processes for recruiting program participants and marketing. (3 paragraphs max)
Communications & Reporting
1. Detail your organization’s experience and capacity in data collection and reporting.
(3 paragraphs max)
2. Summarize the steps your organization will take to promptly address any operational issues that arise during project implementation. (3 paragraphs max)
3. Explain the data and reporting systems that will be used for ongoing program evaluation, how this data can inform program management, and any previous experiences your organization has had with data utilization for management purposes. (2 paragraphs max)
4. Describe your organization’s ability to maintain records, respond to audit requests, and self-report on contract performance in a timely manner. (1 paragraph max)
5. The City requires that the Awarded Contractor provide proof of payment of any subcontractors used for this project. If the proposal includes subcontractors, please describe the plan for how the City will be notified of such payments.
6. Detail how your organization will proactively identify and address any performance issues. (2 paragraphs max)
| Template v11.30.23 | 25
Commitment to Racial Equity
1. Describe your organization’s experience working with and serving culturally and racially diverse populations, and your organization’s commitment to ensure racial equity at all levels of program implementation. (3 paragraphs max)
2. Describe any plan and work that your organization has undergone to improve racial equity. (3 paragraphs max)
3. Describe the policies or practices in place that encourage the experiences of racially diverse communities to be represented in your organizational infrastructure. (3 paragraphs max)
| Template v11.30.23 | 26
5 Terms & Conditions
5.1 Acronyms/Definitions
1. Awarded Contractor: The organization/individual that is awarded a contract with the
City of Long Beach, California for the services identified in this RFP.
2. City: The City of Long Beach and any department or agency identified herein.
3. Contractor / Proposer: Organization/individual submitting a proposal in response to this RFP.
4. Department / Division: City of Long Beach, Department of Health and Human
Services
5. Evaluation Committee: An independent committee comprised solely of representatives of the City established to review proposals submitted in response to the RFP, evaluate the proposals, and select a Contractor.
6. May: Indicates something that is not mandatory but permissible.
7. RFP: Request for Proposals.
8. Shall / Must: Indicates a mandatory requirement. Failure to meet a mandatory requirement may result in the rejection of a proposal as non-responsive.
9. Should: Indicates something that is recommended but not mandatory. If the
Proposer fails to provide recommended information, the City may, at its sole option, ask the Proposer to provide the information or evaluate the proposal without the information.
10. Subcontractor: Third party not directly employed by the Proposer who will provide services identified in this RFP.
5.2 Solicitation Terms & Conditions
1. The City reserves the right to alter, amend, or modify any provisions of this RFP, or to withdraw this RFP, at any time prior to the award of a contract pursuant hereto, if it is in the best interest of the City to do so.
2. The City reserves the right to request clarification of any proposal term from
Proposers.
3. The City may contact the references provided; contact any Proposer to clarify any response; contact any current users of a Proposer’s services; solicit information from
| Template v11.30.23 | 27 any available source concerning any aspect of a proposal; and seek and review any other information deemed pertinent to the evaluation process.
4. The level and term of documentation required from the Proposer to satisfy the City will be commensurate with the size and complexity of the contract and Proposers should submit accordingly. If the information submitted by the Proposer, or available from other sources, is insufficient to satisfy the City as to the Proposer’s contractual responsibility, the City may request additional information from the
Proposer or may deem the proposal non-responsive.
5. The City reserves the right to waive informalities and minor irregularities in proposals received.
6. The City reserves the right to reject any or all proposals received prior to contract award.
7. The City’s determination of the Proposer’s responsibility, for the purposes of this RFP, shall be final.
8. Unless otherwise specified, the City prefers to award to a single Contractor but reserves the right to award contracts to multiple contractors.
9. The City shall not be obligated to accept the lowest priced proposal, but will make an award in the best interests of the City of Long Beach after all factors have been evaluated.
10. If the City receives a single responsive, responsible proposal, the City may request an extension of the proposal acceptance period and/or conduct a price or cost analysis on such proposal. The Proposer shall promptly provide all cost or pricing data, documentation and explanation requested by the City to assist such analysis. By conducting such analysis, the City shall not be obligated to accept the single proposal.
The City reserves the right to reject such proposal or any portion thereof.
11. Any irregularities or lack of clarity in the RFP should be brought to the Purchasing
Division designee’s attention as soon as possible so that corrective addenda may be furnished to Proposers.
12. Proposals must include any and all proposed terms and conditions, including, without limitation, written warranties, maintenance/service agreements, license agreements, lease purchase agreements and the Proposer’s standard contract language. The omission of these documents may render a proposal non-responsive.
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13. Alterations, modifications or variations to a proposal may not be considered unless authorized by the RFP or by addendum or amendment.
14. Proposals which appear unrealistic in the terms of technical commitments, lack of technical competence, or are indicative of failure to comprehend the complexity and risk of this contract, may be rejected.
15. Proposals may be withdrawn by written notice received prior to the proposal opening time.
16. The price and amount of this proposal must have been arrived at independently and without consultation, communication, agreement or disclosure with or to any other
Contractor or prospective Contractor.
17. No attempt may be made at any time to induce any firm or person to refrain from submitting a proposal or to submit any intentionally high or noncompetitive proposal. All proposals must be made in good faith and without collusion.
18. Prices offered by Proposers in their proposals are an irrevocable offer for the term of the contract and any contract extensions. The Awarded Contractor agrees to provide the purchased services at the costs, rates and fees as set forth in their proposal in response to this RFP. No other costs, rates or fees shall be payable to the Awarded Contractor for implementation of their proposal.
19. The City is not liable for any costs incurred by Proposers prior to entering into a formal contract. Costs of developing the proposals or any other such expenses incurred by the Proposer in responding to the RFP, are entirely the responsibility of the Proposer, and shall not be reimbursed in any manner by the City.
20. In the event a Proposer received assistance from City staff or a representative of the
City (technical assistance provider), the City is not responsible for any mistakes, inaccuracies, delays, or any other impact that the assistance provided did to impact the Proposer’s final product. Available technical assistance support services are only intended to provide advice and does not constitute a basis for any protest to this contract opportunity. It is solely the Proposer’s responsibility to prepare and submit a response to the RFP.
21. Proposal will become public record after the conclusion of the negotiation process and before final approval by the awarding body unless the proposal or specific parts of the proposal can be shown to be exempt by law. Each Proposer may clearly label all or part of a proposal as "CONFIDENTIAL" provided that the Proposer thereby
| Template v11.30.23 | 29 agrees to indemnify and defend the City for honoring such a designation. The failure to so label any information that is released by the City shall constitute a complete waiver of any and all claims for damages caused by any release of the information.
22. A proposal…
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