RFP Boilerplate-rtp.docx

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RFP DOC Correctional Health ServicesBid Documents State and local contract opportunity
Solicitation number
27-87787
Issued by
Hendricks County, Indiana

About this file

This is a Request for Proposal (RFP) issued by the Indiana Department of Administration (IDOA) on behalf of the Indiana Department of Correction (IDOC) for Correctional Health Services across Indiana's correctional facilities. The solicitation seeks qualified respondents to provide comprehensive healthcare services to support IDOC operations. A pre-proposal conference will be held on August 26, 2026, at Indiana Government Center South in Indianapolis, with both in-person and virtual attendance options. Written questions must be submitted by August 27, 2026, at 3:00 PM Eastern Time, with responses posted by September 11, 2026. Proposals are due October 5, 2026, by 3:00 PM Eastern Time and must be submitted electronically through the Supplier Portal. Reference check forms must also be submitted by the same deadline. The contract term will be three (3) years from the date of execution, with two optional two-year renewal periods available at the State's discretion, for a potential total contract duration of seven (7) years. The evaluation process is scheduled to occur in October 2026, with proposal discussions potentially occurring the week of November 2, 2026, oral presentations the week of November 16, 2026, and Best and Final Offers the week of November 23, 2026, with an Award Recommendation targeted for the week of November 30, 2026.

Pricing must be firm and remain open for a minimum of 180 days from the award issuance date, with the total bid amount submitted on Attachment D serving as the all-inclusive contract price. The solicitation establishes a 3% Indiana Veteran Owned Small Business (IVOSB) subcontractor participation goal, with respondents eligible to earn up to 5 evaluation points plus 1 bonus point for meeting or exceeding IVOSB commitments. An additional 5 points are available under the Buy Indiana Initiative for qualifying Indiana companies. Evaluation will be conducted on a pass/fail basis for mandatory requirements adherence, followed by scoring of Management Assessment/Quality (60 points) and Price (20 points) for short-listed proposals, with the lowest cost proposal receiving 20 points and others normalized accordingly. Respondents must demonstrate financial viability through audited financial statements for the last four fiscal years or provide a formal declaration explaining any deficiency, along with a CPA-certified letter or bank statement verifying available funds. The State reserves discretion to reject any bid and reserves the right to award to one or more respondents. All proposals are subject to Indiana's Access to Public Records Act unless specific statutory exceptions apply.

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Other files for this state and local contract opportunity

Other files attached to RFP DOC Correctional Health ServicesBid Documents, newest first.
File Type Posted
Att I - Vespa Group.docx DOCX document
CENTRAL REGION Assets Line 183.xlsx XLSX spreadsheet
Q3 2025 HS Audit Deficiencies Line 11 Line 74.pdf PDF
MOU with FSSA Line 116.pdf PDF
Att G - Q&A - posted 9.17.26.xlsx XLSX spreadsheet
Addendum #3 - RFP 27-87787.docx DOCX document
Att I - Ready_and_Willing_2_Help_Healthcare.docx DOCX document
SEPTEMBER - IDOC Backlog Report Line 83.xlsx XLSX spreadsheet
3 Year Population Forecast Line 75.xlsx XLSX spreadsheet
Q3 2024 HS Audit Deficiences Line 11 Line 74.pdf PDF
HSRMaster_202511 Line 22.xlsx XLSX spreadsheet
HSRMaster_202505 Line 22.xlsx XLSX spreadsheet
Facility Pop Avg Sep25-Aug26 Line 76.csv CSV file
Att I - Wexford of Indiana.docx DOCX document
Att I - Professional Mgmt Enterprises, Inc.docx DOCX document
Att G - Q&A - posted 9.17.26 updated.xlsx XLSX spreadsheet
Att I – Mid America Health, Inc.docx DOCX document
Addendum 5 - RFP 27-87787.docx DOCX document
Att B2 - IOT-PaaS.docx DOCX document
IN performance measures.xlsx XLSX spreadsheet
IDOC Health Services Manuals.zip ZIP file
2025 MEDICAL CLAIMS Query.xlsx XLSX spreadsheet
ARS Utilization 9-2025 (1).pdf PDF
Att K - Scope of Work - rtp.docx DOCX document
Facility Security Levels 3-2023.pdf PDF
Infrastructure Overview-rtp.docx DOCX document
Att B - Sample Contract.docx DOCX document
HSRMaster Dec-June 2026.zip ZIP file
Att H - Reference Check Form-rtp.docx DOCX document
Att B3 - IOT-SaaS.docx DOCX document
IDOC HCSD-Adult.zip ZIP file
Monthly Staffing Report July 2026.xlsx XLSX spreadsheet
Att A - IVOSB Commitment Form-rtp.docx DOCX document
HSR Feb 2024 -Oct 2025.zip ZIP file
IDOC HCSD-Youth.zip ZIP file
Indiana DOC Formulary.docx DOCX document
Indiana Parole Offices.pdf PDF
ACA Plan January 2026.pdf PDF
IPAS.pdf PDF
Att E - Business Proposal-rtp.docx DOCX document
IDOC Facility Bed Counts 9-2-2025.pdf PDF
Monthly Executive Summaries.zip ZIP file
Att L- Previous Responses to Q&A for RFP 25-85248 - rtp.xlsx XLSX spreadsheet
Facilities Medical Inventory.xlsx XLSX spreadsheet
PREA Questionaire.pdf PDF
Centurion Monthly Staffing Report 10-2025.xlsx XLSX spreadsheet
Hep C Final Agreement[56].pdf PDF
Staffing Document - Final.xlsx XLSX spreadsheet
Att H-ACA Plan January 2025.pdf PDF
CCI Invoice Request July 2025.pdf PDF
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Text version

STATE OF INDIANA

Request for Proposal/Partnership 27-87787

INDIANA DEPARTMENT OF ADMINISTRATION

On Behalf Of Indiana Department of Correction (IDOC)

Solicitation For:

Correctional Health Services

Submission Due Date and Time:

October 5, 2026 by 3:00pm ET

Angie Alexander; Procurement Consultant angalexander@idoa.in.gov Indiana Department of Administration Procurement Division 402 W. Washington St., Room W468 Indianapolis, Indiana 46204 Table of Contents

Section One General Information and Requested Products/Services4
1.1Introduction4
1.2Definitions and Abbreviations4
1.3Statement of Work6
1.4Solicitation Outline6
1.5Pre-Proposal Conference7
1.6Question/Inquiry Process8
1.7Due Date for Proposals8
1.8Modification or Withdrawal of Offers9
1.9Procurement Protest Policy9
1.10Proposal Clarifications9
1.11Best and Final Offer (BAFO)10
1.12Reference Site Visits10
1.13Type and Term of Contract10
1.14Confidential Information10
1.15Taxes11
1.16Procurement Division Registration11
1.17Secretary of State Registration12
1.18Compliance Certification12
1.19Conflict of Interest12
1.20Equal Opportunity Commitment12
1.21Indiana Veteran Owned Small Business Subcontractor Commitment (IVOSB)13
1.22Americans with Disabilities Act13
1.23Summary of Milestones13
Section Two Proposal Preparation Instructions14
2.1General14
2.2Executive Summary15
2.2.1Summary of Ability and Desire to Supply the Required Products or Services15
2.2.2Respondent Notification15
2.2.3Other Information15
2.3Business Proposal15
2.4Technical Proposal15
2.5Cost Proposal16
2.6Attestation Form16
Section Three Proposal Evaluation16
3.1Proposal Evaluation Procedure16
3.2Evaluation Criteria17
3.2.1Adherence to Requirements – Pass/Fail19
3.2.2Management Assessment/Quality19
3.2.3Price19
3.2.4Buy Indiana Initiative – 5 points19
3.2.5Indiana Veteran Owned Small Business Subcontractor Commitment - 5 points19
3.2.8Qualified State Agency Preference Scoring20

Section One General Information and Requested Products/Services

1.1 Introduction

In accordance with applicable Indiana Code provisions, Rules and Policies, the Indiana Department of Administration (IDOA), acting on behalf of the Indiana Dept of Correction (IDOC), requires Health Care Services for the Indiana Correctional facilities within the Indian Dept of Correction (IDOC). It is the intent of IDOA to solicit responses to this solicitation in accordance with the statement of work, proposal preparation section, and specifications contained in this document. This solicitation is being posted to the IDOA Bidding Opportunities website, at https://www.in.gov/idoa/procurement/current-business-opportunities/ for downloading. Neither this solicitation nor any response (proposal) submitted hereto are to be construed as a legal offer.

1.2 Definitions and Abbreviations

The following are explanations of terms and abbreviations appearing throughout this solicitation. Other special terms may be used in the solicitation, but they are more localized and defined where they appear, rather than in the following list.

Award Recommendation

IDOA’s summary, typically in letter format, of the solicitation and suggestion on respondent selected for the purposes of beginning contract negotiations.

BAFO

Best and Final Offer is an opportunity for short-listed respondents to propose an improved cost for final score consideration.

Contract Award

The acceptance of IDOA’s Award Recommendation by the agency being supported in conjunction with the public posting of the Award Recommendation.

Full Time Equivalent (FTE)

The State defines FTE as a measurement of an employee's productivity when executing the scope of work in this solicitation for a specific project or contract. An FTE of 1 would mean that there is one worker fully engaged on a project. If there are two employees, each spending 1/2 of their working time on a project, that would also equal 1 FTE.

IAC

Indiana Administrative Code

IC

Indiana Code

Installation

The delivery and physical setup of products or services requested in this solicitation.

IV&V

Independent Verification & Validation

Other Governmental Body

An agency, a board, a branch, a bureau, a commission, a council, a department, an institution, an office, or another establishment of any of the following:

1) The judicial branch

2) The legislative branch

3) A political subdivision as defined in IC 5-22-2-22 and IC 36-1-2-13 (includes school corporations, municipal corporations, Legislative body, Taxing district, Town, Township, and Unit)

4) A State educational institution

Prime Contractor

As used in Attachment A, refers to the entity responding to the solicitation.

Products

Tangible goods or manufactured items as specified in this solicitation.

Proposal

An offer as defined in IC 5-22-2-17.

Respondent

An offeror as defined in IC 5-22-2-18; and any entity or person who does business with the State and is registered as same. The State will not consider a proposal responsive if two or more offerors submit a joint or combined proposal. One entity or individual must be clearly identified as the company who will be ultimately responsible for performance of the contract.

Services

Work to be performed as specified in this solicitation.

State

The State of Indiana

State Agency

As defined in IC 4-13-1, “State Agency” means an authority, board, branch, commission, committee, department, division, or other instrumentality of the executive, including the administrative, department of State government.

Subcontractor

As used in Attachment A, refers to the entity entering into a contract with the Prime Contractor for a portion of the scope of the solicitation.

Total Bid Amount

The amount that the Respondent proposes on Attachment D that represents their total, all-inclusive price.

VSC (Valuable Scope Contribution)

The benefit the proposed certified subcontractors(s) must provide to the project set forth in the solicitation.

1.3 Statement of Work

Please see Attachment K – Statement of Work

Technology Security Standards

The State has robust and comprehensive security standards that permeate all levels of the organization. The Indiana Office of Technology (IOT) has been tasked with establishing and maintaining these security standards. The security standards include assessing security risks, developing, and implementing effective security procedures, and monitoring the effectiveness of those procedures. If the proposed solution involves information technology-related products or services, all such products or services are to be compatible with any of the technology standards found in Information Security Framework (https://www.in.gov/iot/iot-vendor-engagement/) that are applicable, including the assistive technology standard. Respondents will be required to sign a Non-Disclosure Agreement (NDA) to access the IOT Information Security Framework; Respondent’s should review the IOT Information Security Framework, and ensure their proposed solution meets all standards therein.

1.4 Solicitation Outline

The outline of this solicitation document is described below:

Section
Description
Section One – General Information and Requested Products or Services
This section provides an overview of the solicitation, general timelines for the process, and a summary of the products/services being solicited by the State/Agency via this solicitation
Section Two – Proposal Preparation Instruction
This section provides instructions on the format and content of the solicitation including an Executive Summary, Business Proposal, Technical Proposal, and a Cost Proposal
Section Three – Proposal Evaluation Criteria
This section discusses the evaluation criteria to be used to evaluate Respondents’ proposals
Attachment A
IVOSB Commitment Form
Attachment B
Sample Contract
Attachment B1
IOT IaaS
Attachment B2
IOT PaaS
Attachment B3
IOT SaaS
Attachment D
Cost Proposal Template
Attachment E
Business Proposal Template
Attachment F
Technical Proposal Template
Attachment G
Q&A Template
Attachment H
Reference Check Form
Attachment I
Pre-Proposal Network Opportunities Form
Attachment J
Attestation Form
Attachment K
Statement of Work
Attachment L
Q&A from previous Correctional HealthCare RFP 26-85248

AI Technical Proposal Questions

Infrastructure Overview

Bidders Library
all supporting documents/attachments can be found within this library, please search by name

1.5 Pre-Proposal Conference

A pre-proposal conference will be held at the date, time and location specified in Section 1.23. At this conference, potential respondents may ask questions about the solicitation and the solicitation process. Respondents are reminded that no answers issued verbally at the conference are binding on the State and any information provided at the conference, unless it is later issued in writing, also is not binding on the State.

The pre-proposal conference provides an opportunity for potential Prime Contractors and potential Subcontractors to connect. The State strongly encourages potential Prime Contractors and potential Subcontractors to complete and submit Attachment I directly to rfp@idoa.in.gov no later than the time and date outlined in Section 1.23. Compiled company contact information will be posted to the solicitation website to allow networking to take place among the vendor community. Though Attachment I is not required, the State encourages its use.

The pre-proposal conference will be held both “in-person” and “virtually.” The virtual option will have a link posted on the Current Business Opportunities webpage at the following link: https://www.in.gov/idoa/procurement/current-business-opportunities/. Details of the pre-proposal conference will be posted no later than 48 hours before the published date outlined in Section 1.23 of this document. The in-person option will be held at the Indiana Government Center- South located at 402 W Washington St, Indianapolis, IN 46204. The specific conference room will be near the auditorium, and members of IDOA will be available to help direct you.

1.6 Question/Inquiry Process

All questions/inquiries regarding this solicitation must be submitted by the date and time outlined in Section 1.23. Questions/Inquiries may be submitted in Attachment G, Q&A Template, via email to rfp@idoa.IN.gov and must be received by the time and date indicated in Section 1.23.

The subject line of the email submissions must clearly state the following:

“RFP 27-87787 Questions/Inquiries – [INSERT COMPANY NAME]”.

Following the question/inquiry due date, Procurement Division personnel will compile a list of the questions/inquiries submitted by all Respondents, redacting the name of the company who submitted the question. The responses will be posted to the IDOA website according to the timetable established in Section 1.23.

Only answers posted on the IDOA website will be considered binding and valid by the State. No Respondent shall rely upon, take any action, or make any decision based upon any verbal communication with any State employee.

If it becomes necessary to revise any part of this solicitation, or if additional information is necessary for a clearer interpretation of provisions of this solicitation prior to the due date for proposals, an Addendum will be posted on the IDOA website. If such Addenda issuance is necessary, the Procurement Division may extend the due date and time of proposals to accommodate such additional information requirements, if required.

1.7 Due Date for Proposals

All proposals must be received through the Supplier Portal at the link below by the Procurement Division no later than the date and time outlined in Section 1.23, Summary of Milestones. The proposal will be considered the official response in evaluating responses for scoring and protest resolution and may be posted on the IDOA website, https://www.in.gov/idoa/procurement/award-recommendations/ if recommended for selection. The proposal must follow the format indicated in Section Two of this document. No other method of submission will be accepted. Unnecessarily elaborate brochures or other presentations, beyond those necessary to present a complete and effective proposal, are not desired. The State accepts no obligations for costs incurred by Respondents in anticipation of being awarded a contract.

Multi-Factor Authentication:

https://www.in.gov/iot/customer-service/myshareingov/multi-factor-authentication/

Supplier Portal:

https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/

Instructions on how to submit an electronic bid:

https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/manage-my-bidder-profile/submitting-a-bid/

1.8 Modification or Withdrawal of Offers[footnoteRef:2] [2: Please note if the State elects to cancel the solicitation, all submitted responses would remain confidential, until the replacement solicitation is concluded, and an Award Recommendation made. ]

Responses may be modified by Respondents until the time and date the response is due. The Respondent’s authorized representative may withdraw the proposal prior to the due date by sending notice to the point of contact listed on the first page of this document.

1.9 Procurement Protest Policy

The State’s procurement protest policy can be found at https://www.in.gov/idoa/files/ProcurementProtestPolicy.pdf. Per the policy, there are two periods of protest allowable for solicitation:

· Specifications Protest - written letter of protest regarding inadequate, unduly restrictive, or ambiguous requirements or specifications must be received by IDOA by the close of business not less than ten (10) business days (as defined by the State work calendar) prior to the proposal due date.

· Award Recommendation Letter Protest - written letter of protest regarding the procurement methods and/or procedures used during the procurement process must be received by IDOA by the close of business within five (5) business days (as defined by the State work calendar) after the date of the Award Recommendation Letter.

1.10 Proposal Clarifications

The State may request clarifications, in writing, on proposals submitted. These clarifications could include, but are not limited to, requests for additional information, or requests for Cost or Technical proposal revision. Additionally, in conducting clarifications, the State may use information derived from proposals submitted by competing Respondents only if the identity of the Respondent providing the information is not disclosed to others. The State will provide equivalent information to all Respondents which have been chosen for clarifications.

A sample contract is provided in Attachment B. Any changes requested to the sample contract must be submitted with your response. The State may reject any of these requested changes. It is the State’s expectation that any material elements of the contract will be substantially finalized prior to contract award.

1.11 Best and Final Offer (BAFO)

Each proposal should contain the Respondents’ best terms from a price and technical perspective.

The State may request Best and Final offers from those Respondents determined by the State to be reasonably viable for contract award. However, the State reserves the right to award a contract based on initial proposals received.

Following evaluation of the Best and Final offers, the State may select for final contract negotiations/execution the offers(s) that are most advantageous to the State.

1.12 Reference Site Visits

The State may request a site visit to a Respondent’s working support center to aid in the evaluation of the Respondent’s proposal. Site visits, if required, will be discussed in the technical proposal.

1.13 Type and Term of Contract

The State intends to sign a contract with one or more Respondent(s) to fulfill the requirements in this solicitation.

The term of the contract shall be for a period of three (3) years from the date of contract execution. There may be two (2) 2-year renewals for a total of seven (7) years at the State’s option.

1.14 Confidential Information

Respondents are advised that materials contained in proposals are subject to the Access to Public Records Act (APRA), IC 5-14-3 et seq. The responses are deemed to be “public records” unless a specific provision of IC 5-14-3 protects it from disclosure. Respondents claiming a statutory exception to the APRA must indicate so per Attachment J, Section 5.0 which specific provision applies to which specific part of the response.

Please note citing “Confidential” on an entire section is not sufficient or acceptable.

The Public Access Counselor (PAC) provides guidance on APRA. Respondents are encouraged to read guidance from the PAC on this topic as this is the guidance IDOA follows:

· 18-INF-06; Redaction of Public Procurement Documents Informal Inquiry

If the Respondent does not identify the statutory exception, the Procurement Division will not consider the submission confidential. The State also may seek the opinion of the PAC for guidance.

1.15 Taxes

Proposals should not include any tax from which the State is exempt.

1.16 Procurement Division Registration

In order to submit a proposal per Section 1.7, Respondents must be registered as a bidder with the Department of Administration, Procurement Division.

At Bidder Profile Registration, https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/ the following may be completed.

Important notes:

Remember that you cannot update the primary contact’s email address and use it to sign into the Supplier Portal on the same day.

No more than one proposal per Respondent may be submitted.

Responses may no longer be sent in on flash drives.

The State encourages Respondents to break down their proposals into small file sizes and use compressed zip files where possible. Uploading large files may lengthen the time to successfully submit your proposal. Checking file sizes of the proposal documents by viewing file properties is also recommended to reduce risks when uploading files.

A bidder ID and password are required to submit a response. For more information on that process, visit: https://www.in.gov/idoa/wbt/SupplierPortal/index.html. Bidder ID and password issues are handled by submitting a request for assistance to the State of Indiana Office of Technology and are handled in the order in which they are received.

IDOA is not able to assist with these types of issues, and they are not justification to miss the submission deadline.

The State strongly encourages Respondents to allow plenty of time when electronically submitting their proposals. Waiting until the last day is not recommended. Supplier Portal allows documents to be edited until the proposal due date. Therefore, documents could be loaded over several days. The Supplier Portal will not accept proposals once the proposal due date and time has expired, even if a Respondent has already begun uploading bid documents.

1.17 Secretary of State Registration

If awarded the contract, the Respondent will be required to register, and be in good standing, with the Secretary of State. The registration requirement is applicable to all limited liability partnerships, limited partnerships, corporations, S-corporations, nonprofit corporations, and limited liability companies. Respondent must indicate status in Attachment J, Attestation Form.

Information concerning registration with the Secretary of State may be obtained by contacting:

Secretary of State of Indiana Corporation Division 402 West Washington Street, E018 Indianapolis, IN 46204

(317) 232-6576 www.in.gov/sos

1.18 Compliance Certification

Responses to this solicitation serve as a representation that the Respondent has no current or outstanding criminal, civil, or enforcement actions initiated by the State, and it agrees that it will immediately notify the State of any such actions. The Respondent also certifies that neither it nor its principals are presently in arrears in payment of its taxes, permit fees or other statutory, regulatory, or judicially required payments to the State.

The Respondent agrees that the State may confirm, at any time, that no such liabilities exist, and, if such liabilities are discovered, that State may bar the Respondent from contracting with the State, cancel existing contracts, withhold payments to setoff such obligations, and withhold further payments or purchases until the entity is current in its payments on its liability to the State and has submitted proof of such payment to the State.

1.19 Conflict of Interest

Any person, firm, or entity that assisted with and/or participated in the preparation of this solicitation document is prohibited from submitting a proposal to this specific solicitation. For the purposes of this solicitation, a “person” means a state officer, employee, special State appointee, or any individual or entity working with or advising the State or involved in the preparation of this solicitation proposal. This prohibition would also apply to an entity who hires, within a one-year period prior to the publication of this solicitation, a person that assisted with and/or participated in the preparation of this solicitation.

1.20 Equal Opportunity Commitment

It has been determined that there is a reasonable expectation of Indiana Veteran Business Enterprises subcontracting opportunities on a contract awarded under this solicitation. Therefore, a contract goal of 3% for Indiana Veteran Owned Small Businesses has been established. See Attachment A for more details.

1.21 Indiana Veteran Owned Small Business Subcontractor Commitment (IVOSB)

In accordance with applicable Indiana statutes and regulations governing Indiana Veteran Owned Small Businesses, Respondents may receive evaluation points for proposing participation by properly certified IVOSB subcontractors as detailed in this solicitation.

Respondents proposing IVOSB participation must submit a completed Indiana Veteran Owned Small Business RFP Subcontractor Commitment Form (Attachment A) with their proposal. Attachment A contains the full requirements, definitions, and instructions applicable to IVOSB participation under this solicitation.

To be eligible for evaluation points, all proposed IVOSB subcontractors must hold valid certification on or before the proposal due date, as specified in Attachment A. The State will verify certification status and any information provided therein.

For consistency and evaluation purposes, the Total Bid Amount reported in Attachment A must match the total bid amount submitted in Attachment D (Cost Proposal).

Failure to submit Attachment A when IVOSB participation is proposed, failure to meet the applicable requirements, or submission of inconsistent or inaccurate information may impact the Respondent’s evaluation score in accordance with Section 3 (Proposal Evaluation).

1.22 Americans with Disabilities Act

The Respondent specifically agrees to comply with the provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. 12101 et seq. and 47 U.S.C. 225).

1.23 Summary of Milestones

The following timeline is only an illustration of the solicitation process. Not all the dates below are binding.[footnoteRef:3] Due to the unpredictable nature of the evaluation period, these dates are commonly subject to change. At the conclusion of the evaluation process, all Respondents will be informed of the evaluation team’s findings. [3: Submission dates for Proposals, and Reference Check Forms to State ARE binding and not subject to change. ]

Key Dates

Activity
Date
Issue of solicitation
August 12, 2026
Pre-Proposal Conference
Indiana Government Center South Conference Center

Conference Room 22

August 26, 2026 General Presentation 9:30AM Eastern

Break out Scope of work discussion Conference Room 2 – Wabash Hall 10:15AM Eastern

Deadline to Submit Written Questions
August 27, 2026 by 3:00 PM Eastern
Deadline to return Attachment I; Networking Form
August 27, 2026 by 3:00 PM Eastern
Response to Written Questions/Amendments
September 11, 2026
Submission Due Date/Time
October 5, 2026 by 3:00 PM Eastern Time
Submission of Reference Check Forms to State
October 5, 2026 by 3:00 PM Eastern Time

The dates for the following activities are target dates only. These activities may be completed earlier or later than the date shown.

Proposal Evaluation
October 2026
Proposal Discussions/Clarifications (if necessary)
Week of November 2, 2026
Oral Presentations (if necessary)
Week of November 16, 2026
Best and Final Offers (if necessary)
Week of November 23, 2026
Award Recommendation
Week of November 30, 2026

Section Two Proposal Preparation Instructions

2.1 General

To facilitate the timely evaluation of proposals, a standard format for proposal submission has been developed and is described in this section. All Respondents are required to format their proposals in a manner consistent with the guidelines described below:

· Proposals will be disqualified if received after 1.23 Summary of Milestones, Due Date.

· Each item must be addressed in the Respondent’s proposal.

· The Executive Summary must be in the form of a letter. See Section 2.2.

· Each item, Executive Summary, and attachments must be separate, standalone electronic files. Please do not submit your proposal as one large file.

· A Bidder ID is required. See Section 1.16 Procurement Division Registration.

· Please submit all attachments in their original format. Any attempt to manipulate the format of the documents that deviate from the current format will put your proposal at risk of disqualification.

· Confidential Information must also be clearly indicated in Attachment J, Attestation Form Section 5.0, and a redacted file provided (See Section 1.14 Confidential Information).

2.2 Executive Summary

The Executive Summary must address the following topics except those specifically identified as “optional.” The Executive Summary is to be attached to the Submission Form by the date and time outlined in Section 1.23.

2.2.1 Summary of Ability and Desire to Supply the Required Products or Services

The Executive Summary must briefly summarize the Respondent’s ability to supply the requested products and/or services that meet the requirements defined in Section One of this solicitation.

2.2.2 Respondent Notification

Unless otherwise indicated in the Executive Summary, Respondents will be notified via e-mail. It is the Respondent’s obligation to notify the Procurement Division of any changes in any address that may have occurred since the origination of this solicitation. The Procurement Division will not be held responsible for incorrect vendor, contractor or respondent addresses.

2.2.3 Other Information

This item is optional. Any other information the Respondent may wish to briefly summarize will be acceptable.

2.3 Business Proposal

The Business Proposal Template is Attachment E. The Business Proposal must address the indicated topics except those specifically identified as “optional.”

2.4 Technical Proposal

The Technical Proposal Template is Attachment F. Every point made in each section must be addressed in the order given. The same outline numbers must be used in the response.

2.5 Cost Proposal

The Cost Proposal Template is Attachment D. The Cost Proposal must be submitted in the original format. Any attempt to manipulate the format of the Cost Proposal document, attach caveats to pricing, or submit pricing that deviates from the current format will put your proposal at risk of disqualification.

Cost Proposal Narrative The Respondent should provide a brief narrative (not longer than two pages) in support of each Cost Proposal item. The narrative should be focused on clarifying how the proposed prices correspond directly to the Respondent's Technical Proposal. For example, evaluators will expect detailed explanation of Maintenance and Support to correspond to Maintenance and Support items if described in the Technical Proposal. Please compose and return this document in a PDF format, labeled as “Cost Proposal Narrative”.

Cost Assumptions, Conditions and Constraints The Respondent should list and describe as part of its Cost Proposal any special cost assumptions, conditions, and/or constraints relative to, or which impact, the prices presented on the Cost Schedules. It is of particular importance to describe any assumptions made by the Respondent in the development of the Respondent's Technical Proposal that have a material impact on price. It is in the best interest of the Respondent to make explicit the assumptions, conditions, and/or constraints that underlie the values presented on the Cost Schedules. Assumptions, conditions, or constraints that conflict with the solicitation requirements are not acceptable. Please compose and return this document in a PDF format, labeled as “Cost Assumptions, Conditions, and Constraints”.

Pricing Pricing on this solicitation must be firm and remain open for a period of not less than one hundred eighty (180 days) from the date of award issuance. Any attempt to manipulate the format of the document, attach caveats to pricing, or submit pricing that deviates from the current format will put your proposal at risk of being removed from consideration.

2.6 Attestation Form

The Attestation Form is Attachment J. This is the formal declaration of responses to the indicated topics cited within Attachment J as it relates to this solicitation.

Section Three Proposal Evaluation

3.1 Proposal Evaluation Procedure

The State has selected a group of personnel to act as a proposal evaluation team. Subgroups of this team, consisting of one or more team members, will be responsible for evaluating proposals regarding compliance with solicitation requirements. All evaluation personnel will use the evaluation criteria stated in Section 3.2.

The procedure for evaluating the proposals against the evaluation criteria will be as follows:

3.1.1 Each proposal will be evaluated for adherence to mandatory requirements, per Section 3.2, Step 1, on a pass/fail basis. Proposals that are incomplete or otherwise do not conform to proposal submission requirements may be eliminated from consideration. Further, any proposals not meeting the Mandatory Requirements listed in Section 3.2, Step 1, and noted in Attachment J, will be disqualified.

3.1.2 Each proposal will be evaluated based on the categories included in Section 3.2. A score of point has been established for each category.

3.1.3 Based on the results of this evaluation, the qualifying proposal determined to be the most advantageous to the State may be selected by IDOA and IDOC for further action, such as contract negotiations. If, however, IDOA and IDOC decide that no proposal is sufficiently advantageous to the State, the State may take whatever further action is deemed necessary to fulfill its needs.

If, for any reason, a proposal is selected and it is not possible to consummate a contract with the Respondent, the State may begin contract preparation with another Respondent or determine that no such alternate proposal exists.

3.1.4 The Commissioner of IDOA or their designee will, in the exercise of their sole discretion, determine which proposal(s) offer the best means of servicing the interests of the State. The exercise of this discretion will be final.

3.2 Evaluation Criteria

Proposals will be evaluated based upon the proven ability of the Respondent to satisfy the requirements of the solicitation in a cost-effective manner. Each of the evaluation criteria categories is described below with a brief explanation of the basis for evaluation in that category. The points associated with each category are indicated following the category name (total maximum points = 90/91 if bonus point achieved).

Negative points may be assigned in the cost score. Additionally, there is an opportunity for a bonus of one point if certain criteria are met. For further information, please reference Section 3.2.5.

If any one or more of the listed criteria on which the responses to this solicitation will be evaluated are found to be inconsistent or incompatible with applicable federal laws, regulations or policies, the specific criterion or criteria will be disregarded, and the responses will be evaluated and scored without considering such criterion or criteria.

Summary of Evaluation Criteria:

Criteria
Points
1. Adherence to Mandatory Requirements
Pass/Fail
2. Management Assessment/Quality (Business and Technical Proposal)
60 available points
3. Cost (Cost Proposal)
20 available points
4. Buy Indiana
5
5. Indiana Veteran Owned Small Business Subcontractor Commitment
5 (1 bonus point is available,

see Section 3.2.5)

Total
90 (91 if bonus awarded)

All proposals will be evaluated using the following approach.

Step 1

In this step, proposals will be evaluated only against Criteria 1 to ensure that they adhere to Mandatory Requirements. Any proposals not meeting the Mandatory Requirements will be disqualified. The Mandatory Requirements are:

· Executive Summary and required content

· Attachment D Cost Proposal

· Attachment E Business Proposal

· Attachment F Technical Proposal unaltered and complete with all requested supporting documents.

· Attachment J Attestation Form, complete with all requested supporting documents

· Infrastructure Overview

· AI Technical Proposal Questions

· Audited Financial Statements for the last 4 fiscal years. If 4 years are not available, a formal declaration must be included to explain deficiency.

· Formal declaration of financial status, such as a CPA-certified letter verifying current available funds balance, or a statement directly from your bank showing available funds.

Additionally, a Respondent must not have had any State contract or purchase order terminated or cancelled within the last two calendar years due to Respondent’s failure to deliver products or services timely and in accordance with all terms of an accepted proposal or a state contract. IDOA retains full discretion to determine vendor responsibility and may reject any bid received (See IC 5-22-16-1).

Step 2

Typically, the proposals that fulfil Step 1 Mandatory Requirements will then be scored based on Criteria 2 and 3 ONLY. All proposals will be ranked based on their combined scores for Criteria 2 and 3 ONLY. This ranking will be used to create a “short list”. Any proposal not making the “short list” will not be further evaluated.

However, we reserve the right to shortlist respondents at our discretion, utilizing Minimum Acceptable Qualifications (MAQ) and cost scores, or MAQ scores alone, when it is in the State’s best interest. The determination of the shortlisting criteria will be made by the evaluation team based on the specific circumstances of the evaluation process.

Step 2 may include one or more rounds of proposal discussions, oral presentations, clarifications, and/or demonstrations focused on cost and other proposal elements. Step 2 may include additional “short lists” at the State’s sole discretion.

Step 3

The short-listed proposals will then be evaluated based on the entire evaluation criteria outlined in the table above.

If the State conducts additional rounds of discussions and a BAFO round which leads to changes in either the Technical or Cost Proposal for the short-listed Respondents, their scores will be recomputed. The section below describes the different evaluation criteria.

3.2.1 Adherence to Requirements – Pass/Fail

Respondents passing this category move to Phase 2

The following 2 categories cannot exceed 80 points.

3.2.2 Management Assessment/Quality

60 available points

3.2.3 Price

20 available points

Cost scores will then be normalized to one another, based on the lowest cost proposal evaluated. The lowest cost proposal receives a total of 20 points.

The normalization formula is as follows:

Respondent’s Cost Score = (Lowest Cost Proposal / Total Cost of Proposal) X 20

3.2.4 Buy Indiana Initiative – 5 points

Respondents qualifying, and documenting per Attachment J, as an Indiana Company as defined in Attachment J, will receive 5 points in this category.

3.2.5 Indiana Veteran Owned Small Business Subcontractor Commitment - 5 points [footnoteRef:4] [4: Required documentation must, of course, be provided to receive points as described.]

The following formula will be used to determine points to be awarded based on the IVOSB goal listed in Section 1.21 and Attachment A of this solicitation. Scoring is conducted based on an assigned 5-point, plus possible 1 bonus-point, scale. Points are assigned for IVOSB participation based upon the BAFO meeting or exceeding the established goals.

If the respondent’s commitment percentage is less than the established IVOSB goal, the maximum points achieved will be awarded according to the following schedule:

%
0%
0.6%
1.2%
1.8%
2.4%
3%
Pts.
-1
1
2
3
4
5

NOTE: Fractional points will be awarded based upon a graduated scale between whole points (e.g., a 0.3% commitment will receive .5 points, and a 1.5% commitment will receive 2.5 points).

If the respondent’s commitment percentage is 0% for IVOSB participation, a deduction of 1 point will be assessed.

The IVOSB prime respondent commitment will be 3% and will receive 5 points. Any additional IVOSB subcontractor commitments will be added to the 3%.

The respondent with the greatest applicable VSC participation which exceeds the stated goal for the IVOSB category will be awarded 6 points (5 points plus 1 bonus point).

In cases where there is a tie for the greatest applicable VSC participation and both firms exceed the goal for the IVOSB category both firms will receive 6 points.

3.2.8 Qualified State Agency Preference Scoring

"Qualified Agency" refers to a nonprofit agency for people with severe disabilities that meets the provisions of IC 5-22-13. When applicable, pursuant to Indiana Code 5-22-13, the qualified agency submitting or participating in a response to this solicitation will be awarded preference points for Indiana Veteran Business Enterprise equal to the Respondent awarded the highest combined points awarded for such preferences in the scoring of this solicitation. A list of active/certified “Qualified Agencies” can be found at: https://web.abilityin.org/state_use/Certified-Ability-Indiana-Organizations. Please note your participation in Attachment J – Attestation Form, Section 4.0.

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