RFP Attachment 5 - Quality Assurance Surveillance Plan.docx
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This is a Quality Assurance Surveillance Plan for a National Longitudinal Surveys contract to provide oversight and support for the NLSY79 and NLSY97 surveys. Key responsibilities of the contractor include survey design, mixed mode data collection, data processing, and dissemination. Performance will be measured against standards in areas such as management reporting, information technology security, survey operations, and data processing. The contractor must meet delivery date requirements for items like management plans, security documentation, questionnaires, fielding plans, raw and cleaned data files, and documentation. Performance is reviewed by the Contracting Officer's Representative and rated as exceptional, satisfactory, or unsatisfactory on a monthly basis.
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RFP Attachment 5
RFP 1605C5-21-R-00001
NATIONAL LONGITUDINAL SURVEYS (NLS) QUALITY ASSURANCE SURVEILLANCE PLAN
For: National Longitudinal Surveys of Youth: NLSY79 and NLSY97
Contract Number: < upon award, enter contract number>
Contract Description: The Contractor shall provide oversight and support for the NLSY79 and NLSY97 surveys. Services shall include survey design, mixed mode data collection, data processing, and data dissemination.
Contractor’s name: < upon award, enter contractor name > (hereafter referred to as the contractor).
1. Purpose.
This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:
· What will be monitored?
· How monitoring will take place?
· Who will conduct the monitoring?
· How monitoring efforts and results will be documented?
This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.
The following FAR clause applies:
52.212-4 (a) Contract Terms and Conditions-Commercial Items – Inspection /Acceptance
2. Government Roles and Responsibilities.
The following personnel shall oversee and coordinate surveillance activities.
a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.
Assigned CO: Chantel Adams Organization or Agency: Office of the Senior Procurement Executive Telephone: 202-691-6044 Email: adams.chantel.2@dol.gov
b. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the CO, the COR shall provide documentation to the CO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the CO for action.
Assigned COR: Holly Olson Program Office: National Longitudinal Surveys Telephone: 202.691.6572 Email: olson.holly@bls.gov
c. – Information System Security Officer (ISSO) and Contracting Officer’s Representative, Backup Name: Julie A. Yates Title: Backup COR Telephone: 202-691-7388 Email: yates.julie@bls.gov
3. Contractor Representatives:
The following employees of the contractor serve as the contractor’s Key personnel for this contract.
a. Project Manager (PM) Telephone: <enter number> Email: <enter address>
b. Information System Security Officer (ISSO) Telephone: <enter number> Email: <enter address>
4. Performance Standards.
Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards. The Performance Requirements Summary (PRS) Matrix, NLS Technical Exhibit 1 in the Performance Work Statement includes performance standards. The Government shall use these standards to determine contractor
Performance Objective (The Service required—usually a shall statement)
| Standard |
| Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”) |
Method of Surveillance
PRS #
The contractor shall provide [Insert an objective that relates directly to a mission essential required item, i.e., analysis of BPPCM Business Process and Agency Operating Models and the PWS paragraph number, i.e., PWS paragraph 5.5].
The contractor provided [Insert the standard that should be followed, i.e, analysis of BPPCM Business Process and Agency Operating Model].
| [Insert the minimum acceptable level of service, i.e., No more than one customer complaint per report.] |
| [Insert the method of surveillance |
( see listing below) and who performs, i.e., Validated Customer Complaint received by COR.]
Task 1: Management
PRS # 1.1.1
The Contractor shall submit a Management and Staffing Plan.
Plan shall be provided to the COR within 45 days business days of the contract award.
+/- 2 business day Reviewed by COR and Director.
PRS # 1.2.1
The Contractor shall submit a Document Management Plan (DMP).
Plan shall be provided to the COR within 45 days business days of the contract award.
| +/- 2 business day |
| Reviewed by COR and NLS Records Management Liaison. |
PRS # 1.2.2
The Contractor shall maintain an Electronic Document Management Repository (EDMR).
Document Repository shall be updated as needed. A list of documents added to the archive shall be submitted each month at the same time as the monthly progress report.
| +/- 2 business day |
| Reviewed by Records Management Liaison. |
PRS # 1.2.3
The Contractor shall transfer or destroy all documents stored in the EDMR.
| Upon expiration or termination of the contract, the Contractor shall follow the Agency’s direction as to the preservation, transfer, or destruction of all documents within the repository. |
| +/- 14 business day |
| Reviewed by Records Management Liaison. |
PRS # 1.3.1
The Contractor shall submit to NARA all Contractor NARA required records
| 14 months after the end of fielding, Contractor will transfer to NARA all Contractor created NARA documents. |
| +/- 14 business day |
| Reviewed by Records Management Liaison. |
PRS # 1.4.1
The Contractor shall submit a monthly progress report.
| The Monthly Progress Report shall be submitted electronically on the |
| +/1 2 business days |
| Reviewed by COR and Director. |
PRS # 1.5.1
The Contractor shall submit an agenda and supporting materials for the Management Conference calls.
| Agenda & supporting materials shall be distributed at least one business day prior to the meeting. |
| +1/-1 business day. |
| Reviewed by NLS conference call participants. |
PRS # 1.5.2
The Contractor shall submit Management call minutes from the prior calls.
| Prior call minutes shall be distributed in conjunction with the agenda at least one business day prior to the meeting. |
| +/ -1 business day |
| Reviewed by NLS conference call participants. |
PRS # 1.6.1
The Contractor shall submit potential agenda topics for the QMM.
| Agenda topics shall be submitted to the COR 4 weeks prior to the QMM. |
| +/ -2 business day |
| Reviewed by NLS COR. |
PRS # 1.6.2
The Contractor shall provide meeting materials for the QMM.
| Meeting materials shall be submitted to the COR 3 business days prior to the QMM. |
| +/ -1 business day |
| Reviewed by NLS designated staff. |
PRS # 1.6.3
The Contractor shall submit meeting minutes taken during the QMM.
| Meeting minutes shall be submitted to the COR within 1 week after the QMM has taken place. |
| +/ -2 business day |
| Reviewed by NLS designated staff. |
Task 2: Information Technology Security Requirements
PRS # 2.1.1
The contractor shall submit a Potential BLS Agent list.
| Initial agent list shall be submitted within 30 days of contract award. |
| +/ -5 business days |
| Reviewed by the NLS ISSO and NLS COR. |
PRS # 2.1.2
The Contractor shall submit Training Certification reports.
| Training Certification report shall be submitted once every Fiscal Year. Date of submission TBD. |
| +/ -3 business days |
| Reviewed by the NLS ISSO. |
PRS # 2.1.3
The Contractor shall submit BLS Agent Status Worksheets.
| Agent Status worksheet shall be submitted quarterly or upon request of the ISSO or COR. |
| +/ -5 business days |
| Reviewed by NLS ISSO. |
PRS # 2.1.4
The Contractor shall submit a Worksite Location List.
| Worksite Location list shall be submitted within 30 days of the contract award, and with any proposed changes. |
| +/ -3 business days. |
| Reviewed by NLS ISSO. |
PRS # 2.2.1.1
The Contractor shall complete an intitial NLS System Assessment and Authorization if not already granted
| The Contractor shall successfully complete a NLS System Assessment and Authorization (leading to Authority to Operate) within 4 months of contract award, if not already granted. |
| Upon completion of the NIST Security Controls Assessment Report, and acceptance or closure of any resulting POAMS, Authority to Operate status will be granted for 3 years. |
| The audit shall be performed by a third party auditor, contracted for by BLS. |
PRS # 2.2.1.2
The Contractor shall assist NLS staff in creating the Assessment and Authorization Package.
| After initial authorization, it shall be submitted every 3 years. |
| All documents shall contain information requested such that materials will pass review by BLS and/or an independent auditor. |
| Reviewed by NLS ISSO. |
PRS # 2.2.2.1
The Contractor shall complete a NLS Partial System Self Audit.
| During years there is not a full NIST Controls Audit, the contractor will show compliance on a subset of NIST controls selected by Department of Labor Office of Inspector General |
| Sufficient evidence is provided showing compliance with the selected NIST controls after review by BLS and POA&Ms have been submitted and accepted by BLS when compliance has not been proved. |
| Reviewed by NLS ISSO. |
PRS # 2.2.3.1
The Contractor shall complete a full NIST Security Controls Assessment audit.
| Initial NIST Security Controls Assessment shall be completed within 4 months of contract award, unless previously authorized. After initial authorization, it shall be submitted every 3 years |
| Sufficient evidence is provided showing compliance with the selected NIST controls after review by BLS and an independent auditor and POA&Ms have been submitted and accepted by BLS when compliance has not been proved. |
| Reviewed by NLS ISSO. |
PRS #2.2.4.1
The contractor will use the template provided by NLS to record and update Plan of Action and Milestones.
| Plan of Action and Milestones shall be submitted quarterly and updated as needed between quarterly submissions |
| +/- 3 business days |
The POA&M document shall include the specific deficiencies, the affected security controls, the necessary steps to complete the proposed solution or risk mitigation strategy, and the timeline.
Reviewed by NLS ISSO.
PRS # 2.2.5.1
The Contractor shall submit a System Security Plan (SSP).
| Initially submitted within 3 months of award. System Security Plan shall be submitted annually and updated as needed between annual submissions. |
| +/- 3 business days |
Reviewed by NLS ISSO.
PRS # 2.2.6.1
The Contractor shall submit a Configuration Management Plan.
| Configuration Management plan shall be submitted annually and updated as needed between annual submissions. |
| +/- 3 business days |
The configuration management plan will document the system boundary, detail what hardware and software tools will be used, and explain how change to the system is triggered, tracked and audited.
Reviewed by NLS ISSO.
PRS # 2.2.7.1
The Contractor shall submit a Business Impact Analysis.
| Business impact analysis shall be submitted annually and updated as needed between annual submissions. |
| +/- 3 business days |
The Business Analysis Plan will list system hardware and software, location, quantity, other resources needed to function, and links to other critical system resources.
Reviewed by NLS ISSO.
PRS # 2.2.8.1
The Contractor shall submit a Contingency Plan
| Contingency Plan shall be submitted annually and updated as needed between annual submissions. |
| +/- 3 business days |
The Contingency Plan will detail the NLS system disaster recovery tasks and procedures to be used when responding to any interruptions of NLS business operations. Contractor will take part in a simulation f an emergency designed to validate the viability of its IT plan and will detail the results of these tests.
Reviewed by NLS ISSO.
PRS # 2.2.8.2
The Contractor shall conduct Contingency Plan Testing following BLS instructions.
| Contingency Plan Testing shall be submitted annually as directed and updated as needed between annual submissions. |
| +/- 3 business days |
The Contingency Plan will detail the NLS system disaster recovery tasks and procedures to be used when responding to any interruptions of NLS business operations. Contractor will take part in a simulation f an emergency designed to validate the viability of its IT plan and will detail the results of these tests.
Reviewed by NLS ISSO.
PRS # 2.2.9.1
The Contractor shall submit an Incident Response Plan.
| Incident Response plan shall be submitted annually and updated as needed between annual submissions. |
| +/- 3 business days |
The incident response plan will detail how IT will detect, respond to and recover from network security incidents.
Reviewed by NLS ISSO.
PRS #2.3.1
The contractor will assist and participate in all Confidentiality and Security Compliance Reviews.
| Confidentiality and Security Compliance Reviews shall be completed as needed, per the request of the NLS ISSO or COR. |
| Contract will assist as necessary with all audits, scans, and documentation and provide requested information in the time period allotted. Documents will pass review by BLS and/or an independent auditor |
| Reviewed by NLS ISSO |
Task 3: NLSY79 R30 Round Specific Respondent Outreach
PRS #3.1.1
The contractor shall submit an Interim Contact Plan.
| The interim contact plan shall be delivered no later than 3 months after the end of the field period for the previous round. |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #3.1.2
The contractor shall provide Interim Contact Respondent Materials for review.
| Interim contact materials will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #3.1.3
The contactor shall provide required OMB Materials.
| The Contractor shall provide all the necessary inputs, including a final draft of the materials, required for OMB submission, at a date to be determined in conjunction with the COR |
| +/- 3 business day |
| Reviewed by NLS senior management staff. |
Task 4. NLSY79 R30 Design and Planning
PRS #4.1.1
Annotated outline of proposed questionnaire with changes from previous questionnaire clearly marked and reasons for changes described
| Annotated Outline will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #4.1.2
Draft of proposed questionnaire
| Draft Questionnaire materials will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
| PRS #4.1.3 Questionnaire Topics Report including testing of new questions |
| The report will include proposed questionnaire, including rational to include questions not taken from established sources, and testing on those new questions. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #4.1.4
All requested OMB package documents
| The Contractor shall provide all the necessary inputs, including a final draft of the materials, required for OMB submission, at a date to be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 5. NLSY79 R30 Round Specific Survey Preparations
PRS #5.1.1
The contractor will submit a Questionnaire Report
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #5.1.2
The contractor will include in the questionnaire interviewers aids
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
| PRS #5.2.1 The Contractor shall produce a Fielding Plan that outlines all aspects of the fielding effort. |
| The Round Specific Fielding Plan that outlines all aspects of the fielding effort will be sent to the COR two months prior to beginning of survey round. |
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
PRS #5.3.1
The Contractor shall provide copies of training materials
| Materials needed for training shall be submitted by the Contractor at least 30 days prior to training |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #5.3.2
The contractor shall Recruit and train field staff, including documenting all required training
| As specified in the Fielding Plan, with training required before accessing the NLS system. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
Task 6: NLY79 R30 Round Specific Data Collection
PRS #6.1.1
The Contractor shall produce a Raw Data File.
| Due no later than 1 week after the end of the field period. |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #6.1.2
The Contractor shall produce a Sample Member Records file.
| Due no later than 3 months after the end of the field period. |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #6.2.1
The Contractor shall produce a weekly productivity report.
| The weekly productivity report shall be delivered weekly, on a day determined with the COR. |
| +/- 1 business day |
| Reviewed by NLS senior management staff. |
PRS #6.3.1
The Contractor shall produce a daily productivity report.
| The daily productivity report shall be delivered electronically to the NLS COR and NLS program staff on business days. |
| +/- 1 business day |
| Reviewed by NLS senior management staff. |
PRS #6.4.1
The Contractor shall produce a final report.
| The final report shall be delivered electronically no later than 2 months after the end of the field period. |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
Task 7. NLSY79 R30 Post Data Collection Activities
PRS #7.1.1
The Contractor shall create a Cleaned and Coded Data file.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.2.1
The Contractor shall submit a Created Variable plan.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.2.2
The Contractor shall place Created variable programs and created variables on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.3.1
The contractor shall submit a Sample Weighting Plan.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.3.2
The Contractor shall produce Sample Weights and make them available to users on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.3.3
The Contractor shall produce Customizable Sample Weight Programs and make them available on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.3.4
The Contractor shall submit a Mortality Adjusted Weighting Plan.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.3.5
The Contractor shall produce Mortality Adjusted Weights and make them available to users on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.4.1
The Contractor shall produce a preliminary Data file to be made available to NLS staff through a secure and restricted http site.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.4.2
The Contactor shall produce the Public use data file.
| Due 14 months after the end of data collection |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.4.3
The Contractor shall produce the Geocode data file.
| Due 15 months after the end of data collection |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #7.4.4
The Contractor shall produce the Zip Code and Census tract data file.
| Due 15 months after the end of data collection |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
Task 8: NLSY97 R21 Respondent Outreach Between Rounds Contact
PRS #8.1.1
The contractor will submit an Interim Contact Plan no later than 3 months after the end of the field period for the previous round.
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #8.1.2
The contractor will provide Interim Contact Respondent Materials for review
| Interim contact materials will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
PRS #8.1.3
The contactor will provide all OMB Materials
| The Contractor shall provide all the necessary inputs, including a final draft of the materials, required for OMB submission, at a date to be determined in conjunction with the COR |
| +/- 2 business day |
| Reviewed by NLS senior management staff. |
Task 9 NLSY97 Round 21 Design and Planning
PRS #9.1.1
Annotated outline of proposed questionnaire with changes from previous questionnaire clearly marked and reasons for changes described
| Annotated Outline will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #9.1.2
Draft of proposed questionnaire
| Draft Questionnaire materials will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
| PRS #9.1.3 Questionnaire Topics Report including testing of new questions |
| The report will include proposed questionnaire, including rational to include questions not taken from established sources, and testing on those new questions. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #9.1.4
All requested OMB package documents
| The Contractor shall provide all the necessary inputs, including a final draft of the materials, required for OMB submission, at a date to be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 10. NLSY97 R 21 Round Specific Survey Preparation
PRS #10.1.1
The contractor will submit a Questionnaire Report
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #10.1.2
The contractor will include in the questionnaire interviewers aids
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #10.2.1
The Contractor shall produce a Fielding Plan that outlines all aspects of the fielding effort.
| The Round Specific Fielding Plan that outlines all aspects of the fielding effort will be sent to the COR two months prior to beginning of survey round. |
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
PRS #10.3.1
The Contractor shall provide copies of training materials
| Materials needed for training shall be submitted by the Contractor at least 30 days prior to training |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #10.3.2
The contractor shall Recruit and train field staff, including documenting all required training
| As specified in the Fielding Plan, with training required before accessing the NLS system. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
Task 11: NLSY97 Round 21 Specific Data Collection
PRS #11.1.1
The Contractor shall produce a Raw Data File.
| Due no later than 1 week after the end of the field period. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #11.1.2
The Contractor shall produce a Sample Member Records file.
| Due no later than 3 months after the end of the field period. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #11.2.1
The Contractor shall produce a weekly productivity report.
| The Weekly Productivity Report shall be delivered electronically to the NLS COR and NLS program staff. Day of the week to be determined. |
| +/- 1 business days |
Reviewed by NLS senior management staff.
PRS #11.3.1
The Contractor shall produce a daily productivity report.
| The daily productivity report shall be delivered electronically to the NLS COR and NLS program staff on business days. |
| +/- 0 business days |
Reviewed by NLS senior management staff.
PRS #11.4.1
The Contractor shall produce a final report.
| The final report shall be delivered electronically no later than 2 months after the end of the field period. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
Task 12. NLSY97 Round 21 Specific Post Data Collection Activities
PRS #12.1.1
The Contractor shall create a Cleaned and Coded Data file
| Due date of the file shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.2.1
The Contractor shall submit a Created Variable plan, to be approved by the COR
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.2.2
The contractor will place Created variable programs and created variables on the NLS website
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.3.1
The contractor will submit a Sample Weighting Plan for approval by the COR
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.3.2
Sample Weights developed and available to users
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.3.3
The contractor will produce Customizable Sample Weight Programs available on the internet
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.3.4
The contractor will produce a Mortality Adjusted Weighting Plan for approval by the COR
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.3.5
The Contractor will create Mortality Adjusted Weights and attach them to the data
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.4.1
The Contractor shall make available to NLS staff via a restricted site the preliminary data from the most current round.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.4.2
The Contractor shall make the public-use data available on the internet at nlsinfo.org Public use data file
| 14 months after the end of data collection |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.4.3
The Contractor shall produce encrypted Geocode data file CDs for which access is restricted.
| 15 months after the end of data collection |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #12.4.4
The Contractor shall produce encrypted Zip Code / Census tract data file CDs for which access is restricted.
| 15 months after the end of data collection |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 13:
NLSY79 Cognitive Testing
PRS #13.1.1
The contactor will provide a Cognitive Testing Plan Testing plan is due no later than 3 weeks after the task is exercised.
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
PRS #13.1.2
The contractor shall collect data As described in the cognitive testing plan
| +/- 5 business days |
| Reviewed by NLS senior management staff. |
PRS #13.1.3
The contractor will submit a Final Report
| A final report is due no later than 3 weeks after the conclusion of the testing |
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
Task 14:
NLSY97 Cognitive Testing
PRS #14.1.1
The contactor will provide a Cognitive Testing Plan Testing plan is due no later than 3 weeks after the task is exercised.
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
PRS #14.1.2
The contractor shall collect data As described in the cognitive testing plan.
| +/- 5 business days |
| Reviewed by NLS senior management staff. |
PRS #14.1.3
The contractor will submit a Final Report
| A final report is due no later than 3 weeks after the conclusion of the testing |
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
Task 15: NLSY79 Non Response Bias Analysis for (Round 29)
PRS #15.1.1
The contactor shall submit a Non Response Bias Analysis Plan The findings shall be delivered 30 days prior to the start of next round’s OMB submission.
+/- 2 business day
Reviewed by NLS senior management staff.
PRS #15.1.2
The contactor shall submit a Non Response Bias Analysis Report The findings shall be delivered 30 days prior to the start of next round’s OMB submission.
+/- 2 business day
Reviewed by NLS senior management staff.
Task 16: NLSY97 Non Response Bias Analysis (Round 20)
PRS #16.1.1
The contactor shall submit a Non Response Bias Analysis Plan
| At the end of Round 19, the contractor shall submit a nonresponse and coverage analysis plan within 2 months after the end of the field period |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #16.1.2
The contactor shall submit a Non Response Bias Analysis Report The findings shall be delivered 30 days prior to the start of next round’s OMB submission.
+/- 2 business day
Reviewed by NLS senior management staff.
Task 17a: NLSY97 Round 21 Cognition Survey, Phase 1
PRS #17a.1 The contractor shall submit an Annotated Outline of the proposed instrument
| Annotated Outline will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17a.2 The contractor shall submit a draft of the proposed Questionnaire
| Draft Questionnaire materials will be submitted as agreed upon in the Interim Contact Plan, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17a.3 The contractor shall submit an instrument Topics Report
| The report shall include proposed questionnaire, including rational to include questions not taken from established sources, and testing on those new questions. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17a.4 The contractor shall submit a proposed Survey Administration Plan.
| The plan shall provide a high level overview of key administration elements such fielding dates and mode mix. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17a.5 The contractor shall submit the OMB Documentation requested by the COR.
| The Contractor shall provide all the necessary inputs, including a final draft of the materials, required for OMB submission, at a date to be determined in conjunction with the COR. |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 17b: NLSY97 Round 21 Cognition Survey, Phase 2
PRS #17b.1 The contractor shall submit an Instrument Report.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17b.2 The contractor shall submit Questionnaire Interview Aids.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17b.3 The contractor shall submit a Fielding Plan.
| The Round Specific Fielding Plan that outlines all aspects of the fielding effort will be sent to the COR two months prior to beginning of survey round. |
| +/- 2 business days |
| Reviewed by NLS senior management staff. |
PRS #17b.4 The contractor shall submit Training Materials for field staff.
| Materials needed for training shall be submitted by the Contractor at least 30 days prior to training |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #17b.5 The contractor shall train Field Staff.
| As specified in the Fielding Plan, with training required before accessing the NLS system. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #17b.6 The contractor shall submit a Raw Data File.
| Due no later than 1 week after the end of the field period. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #17b.7 The Contractor shall produce a Sample Member Records file.
| Due no later than 3 months after the end of the field period. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #17b.8 The Contractor shall produce a weekly productivity report.
| The Weekly Productivity Report shall be delivered electronically to the NLS COR and NLS program staff. Day of the week to be determined. |
| +/- 1 business days |
Reviewed by NLS senior management staff.
PRS #17b.9 The contractor shall submit a Final Fielding Report.
| The final report shall be delivered electronically no later than 2 months after the end of the field period. |
| +/- 2 business days |
Reviewed by NLS senior management staff.
PRS #17b.10 The Contractor shall create a Cleaned and Coded Data file.
| Due date of the file shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17b.11 The contractor will place Created variable programs and created variables on the NLS website
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17b.12 The Contractor shall make available to NLS staff via a restricted site the preliminary data from the most current round.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #17b.13 The Contractor shall make the public-use data available on the internet at nlsinfo.org Public use data file
| 10 months after the end of data collection |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 18, NCEO Matching Project
PRS #18.1
The contractor shall produce a Matched Case File for public release on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #18.2
The contractor shall produce a Methodology Documentation on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 19, NDI Coding Project
PRS #19.1
The contractor shall produce NDI variables for release on the public, zipcode and census tract files.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
PRS #19.2
The contractor shall produce a Methodology Documentation on the NLS website.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
Task 20, Census PIK File
PRS # 20.1
The contractor shall produce an Encrypted Data File for Census.
| Due date shall be determined in conjunction with the COR |
| +/- 2 business day |
Reviewed by NLS senior management staff.
The following listing provides various types of Surveillance as examples to select from and should not be included on the final document:
Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.
Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure 100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e., monthly, quarterly, semi-annually etc.)
Validated Customer Complaint: Complaints must be validated.
NOTE: You may also identify any surveillance method used in the commercial market to survey the required service. (This will be discovered when market research is conducted).
5. Incentives.
The Government shall use no incentives for this contract.
6. Methods of QA Surveillance.
After contract award, the COR will review the Performance Requirement Summary Matrix in the contract to determine if Contractor will meet the delivery requirements. The COR shall always contact the contractor's task manager or on-site representative when a defect is identified and inform the manager of the specifics of the problem.
The contractor’s management team will meet with the COR on a regular basis (weekly, monthly, or as deemed necessary by either party). These meetings will provide a management level review and assessment of contractor performance, and include discussions on accomplishments, failures, and the progress of corrective actions taken to resolve problems.
Coordination between the COR and the contractor’s management staff will ensure a mutual understanding of requirements. Through periodic interface, the COR will conduct an inspection of the quality of the contractor staff and survey responses provided. On a monthly basis, the contractor will provide the COR with an assessment of the contractors' ability to conduct and analyze surveys, and provide the correct quantity of respondents, if deemed necessary.
7. Ratings.
Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. The COR assesses contractor performance formally and informally on an ongoing basis throughout the life of the contract. The COR will obverse the work performed in cooperation with contractor management staff to ensure that work proceeds in accordance with the contract. The COR is responsible for monitoring the technical performance of the contractor on a month-to-month basis. Any observed contract performance issue(s) will be documented and reported to the CO.
The COR will document the contractor’s performance each month in a rating of exceptional, satisfactory, or unsatisfactory. If the contractor’s performance is determined to be unsatisfactory, The COR will inform the contractor of any failure to comply with requirements, document contractor steps to correct the cause of the failure, and recommend that the CO take appropriate corrective action when necessary. The rating definitions are as follows:
| EXCEPTIONAL: |
| Performance significantly exceeds contract requirements to the Government’s benefit. |
| SATISFACTORY: |
| Performance meets contractual requirements. |
| UNSATISFACTORY: |
| Performance does not meet contractual requirements. |
8. Documenting Performance.
The COR shall document positive and negative performance summaries. Any report may become a part of the supporting documentation for the Contractor Performance Assessment Reporting System and responsibility determinations for future contracts. The contractor shall develop, implement and maintain weekly Quality Control Plan (QCP) reports that describes the methods used to monitor and review performance to ensure the operations performed in-house conforms to the contract performance requirements. Such reviews are performed by the contractor and reported to the COR in order to validate their operations and assure the Government that the services are in compliance with contract requirements. Any reports or results generated by the contractor’s QCP shall be provided to the COR, as requested. The COR will provided all performance documentation between the contractor and program office to the CO when requested if necessary.
9. Frequency of Measurement.
The Government and the contractor management staff will conduct periodic meetings to ensure successful completion of the contract requirements. The contractor is responsible for developing weekly and monthly reports as stated in the PRS in Section 4 of this document. The contractor is also responsible for submitting these reports to the COR before monthly meetings between the contractor and program office. The COR is responsible for holding these monthly meetings to review and evaluate the performance on the contract.
File details come from the government source that posted it. Updated .