RFP Attachement 1 - Past Performance Survey.pdf

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Attached to
W912LM-20-Q-0004 - Non-Clinical Case Management
Solicitation number
W912LM-20-Q-0004
Issued by

About this file

This document contains a past performance survey template and information about a related federal contract opportunity for non-clinical case management services. The past performance survey is a three-page template to collect feedback from references on a contractor's past and current performance. It includes ratings scales and questions regarding compliance, project management, timeliness, customer satisfaction, and general comments.

The federal contract opportunity is a solicitation for non-clinical case management and administrative care coordinator staffing services issued by the U.S. Property & Fiscal Office for Minnesota. It is a 100% set-aside for Service-Disabled Veteran-Owned Small Businesses and has a NAICS code of 561330 with a size standard of $30 million. The requirement is for a firm-fixed price contract over a one-year base period and three one-year option periods. The purpose is to support individual medical readiness goals for the Minnesota Army National Guard.

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Text version

FOR OFFICIAL USE ONLY

SOURCE SELECTION INFORMATION

PAST PERFORMANCE EVALUATION QUESTIONNAIRE FORM

Contractor: Contract No.:

Subcontract No. (if applicable):

POC: Title:

(Name) (E.G. PCO/ACO/TM)

(Agency, Telephone No., E-mail Address & Fax Number)

The following questions pertain to the contractor’s record of past (within the past three years) and current performance. The information that you provide will be used in the awarding of a federal contract. Therefore, it is important that our information be as factual and accurate as possible. Please provide examples and/or explanations (use additional pages if necessary).

The following adjectival ratings shall be used in your response.

Outstanding: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective.

Good: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Acceptable: Performance meets contractual requirements. Work was accomplished with some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective.

Unacceptable: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective.

PART I. (To be completed by the Offeror)

Contractor/Company Name/Division: Address:

Program Identification/Title:

Contract Number:

A. CONTRACT IDENTIFICATION

Contract Type:

Prime Contractor Name (if different from the contractor name cited above): Contract Award Date:

Forecasted or Actual Contract Completion Date: Nature of the Contractual Effort or Items Purchased:

Name: Title: Date:

Telephone Number: Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent)

Outstanding (Explanation must be provided in Comments field below) Good Acceptable Marginal (Explanation must be provided in Comments field below) Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

Outstanding (Explanation must be provided in Comments field below) Good Acceptable Marginal (Explanation must be provided in Comments field below) Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

Outstanding (Explanation must be provided in Comments field below) Good Acceptable Marginal (Explanation must be provided in Comments field below)

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

B. Effectiveness of Project Management (to include use and control of subcontractors).

C. Timeliness of Performance for Services and Product Deliverables.

Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

Outstanding (Explanation must be provided in Comments field below) Good Acceptable Marginal (Explanation must be provided in Comments field below) Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Organization: Name:

Title: Date:

Telephone Number: Address:

E-mail Address:

E. General Comments. Provide any other relevant performance information.

F. Other Information Sources. Please provide the following information:

G. Respondent Identification. Please provide the following information:

D. Commitment to Customer Satisfaction and Businnes-like Concern for its Customers' Interest

PART III. RETURN INFORMATION

Please return this completed Questionnaire via e-mail to the Contract Specialists and the Contracting Officer identified in the cover letter.

Thank you for your assistance.

Signature Date

Typed or Printed Name

Past Performance 1a
Past Performance 1b
Past Performance 1c
Past Performance 1d
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