RFP 6171 Attachment D References.pdf

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Attached to
RFP 6171 MMIS Controls Audit
Solicitation number
S-44300-00018176
Issued by
Oregon

About this file

This document is a Reference Check Form (Attachment D) associated with RFP 6171 for a MMIS Controls Audit opportunity issued by the State of Oregon through DAS Procurement Services. The form is designed to gather information from references regarding proposers' prior performance and capabilities relevant to this procurement. The reference check form requests contact information for the proposer and reference entity, including the reference contact name, telephone number, and email address, to facilitate verification of the proposer's qualifications and experience.

The Reference Check Form contains ten standardized questions intended to evaluate proposer performance across critical dimensions, including the type and scope of services provided, customer service quality, overall satisfaction with the business relationship, problem resolution methods, likelihood of repeat engagement, strengths and weaknesses in service delivery, adherence to project timelines, and cost management relative to initial proposals. This evaluation tool allows the State of Oregon to assess proposer track records and suitability for the MMIS Controls Audit project based on feedback from entities with direct experience engaging the proposer on similar work.

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RFP 6171 #S-44300-00018176 – MMIS Controls Audit

# S-44300-00018176– MMIS Controls Audit

# S-44300-00018176– MMIS Controls Audit [RFP title]

DAS Procurement Services, Version 2.0 – December 9, 2016 Level 3 - Restricted

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name:

Reference Entity:

Reference Contact Name:

Contact Telephone Number:

Contact Email Address:

Please respond to the following questions:

1. For what type of services did you engage Proposer?

2. Describe the services listed in response to question 1.

3. Describe Proposer’s customer service.

4. Describe your satisfaction with the business relationship with Proposer.

5. Describe Proposer’s methods for problem resolution.

6. How likely would you be to use Proposer’s services again?

7. With which aspect(s) of Proposer’s services are you the most satisfied?

8. With which aspect(s) of Proposer’s services are you the least satisfied?

9. How well did Proposer stay within the proposed timeline?

10. How did the final project cost compare to the initial proposed cost?

ATTACHMENT D - REFERENCE CHECK FORM
Please respond to the following questions:

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