RFP 44DOC-S2838 - Questions and Answers.docx

RFP 44DOC-S2838

STAFFING ANALYSIS SERVICES

QUESTIONS & ANSWERS, AND

REVISED TIMELINE

1. How many facilities will have a site visit, will the vendor be provided information that indicates which facilities have like operations and the facilities that are dramatically different in their operations; so that the vendor can determine facility preparation for the site-visit for proper analysis.

Ideally, we would like to see all institutions/facilities receive a site visit. However, NDOC will not provide sensitive operational information prior to a vendor’s site visit.

2. Can we have the facility names, addresses, and facility inmate capacity of each facility that is expected to be visited?

Northern Nevada Correctional Center (NNCC): 1721 E. Synder Ave., Carson City 89701 Stewart Conservation Camp (SCC): 1721 E. Synder Ave., Carson City 89701 Warm Springs Correctional Center (WSCC): 3301 Fifth Street, Carson City 89701 Carlin Conservation Camp (CCC): 124 Suzie Creek Road, Carlin 89822 Ely State Prison (ESP): 4569 N SR 490, Ely 89301 High Desert State Prison (HDSP): 22010 Cold Creek Rd. Indian Springs 89070 Southern Desert Correctional Center (SDCC): 20825 Cold Creek Rd. Indian Springs 89070 Three Lakes Valley Conservation Camp (TLVCC): 20825 Cold Creek Rd. Indian Springs 89070 Jean Conservation Camp (JCC): 3 Prison Rd, Jean 89019 Lovelock Correctional Center (LCC): 1200 Prison Rd, Lovelock, NV 89419 Casa Grande Transitional Center (CGTH): 3955 W. Russell Rd, Las Vegas 89118 Florence McClure Women’s Correctional Center (FMWCC): 4370 Smiley Rd, Las Vegas 89115 Pioche Conservation Camp (PCC): 1 Hard times Rd, Pioche 89043 Northern Nevada Transitional House( NNTH): 2595 E. 2ND Street, Reno 89502 Wells Conservation Camp (WCC): HC-C 6750, Wells 89835

3. Will the requested data from all facilities be provided to the selected vendor?

Yes, given that information is not considered confidential, NDOC will assist the selected vendor with the tools needed to be successful.

4. Are the state DOC main policies consistent with all NDOC Facilities?

Yes- within the context of administrative regulations (AR)s and operating procedures (OP)s.

5. Is the NDOC Post-audit team or representative the authority when the selected contractor has requests, determinations regarding the staff relief formulas and will the team of subject matter experts have timely access to your DOC post-audit team or representative to consult with and develop a mutually agreed upon strategy and relevant recommendations regarding policies and procedures, focusing on the scope of work and the current relief formula which includes staff data on each facility?

Yes- Deputy Director Brian E. Williams Sr. will serve in the capacity of primary representative.

6. Is the maximum expected timeline for this project 6-12 months?

Per Section 2.2, the contract term is for one (1) year.

7. What is the maximum expected budget limit for this project?

Information is currently undetermined; vendors are encouraged to submit their best pricing while addressing cost saving methodologies.

8. Are all facilities listed operating from the one procedure or are the procedures different at each facility?

All NDOC facilities fall under Administrative Regulations, also called (AR)s and operating procedures (OP)s, however based on the uniqueness of the facility, some operational procedure may differ (i.e. max custody, or reginal medical facility, etc.)

9. Are the corrections staff assigned to only one facility location or are they rotating between the different facilities?

Each unique facility has different operational and staffing needs. There are instances where some positions work at multiple facilities.

10. How far back are overtime and jail population records and other data available for examination?

The individual institutions possess archival/ retrieval capability relative to OT documentation. Once the selected vendor specifies the timeframe they’re seeking; NDOC shall accommodate to the best of their ability. The Offender Management Division (OMD) would be our resource for jail population records. Again, the selected vendor providing a specific time frame would be helpful.

11. Will vendors be able to conduct planned or unannounced site visits of the facility seven days a week 24 hours a day?

Vendor will be required to work with each facility to establish guidelines and timeframes for facility visits.

12. What HR management software is NDOC currently using for scheduling, time off and tracking of time and attendance?

NDOC uses the State of Nevada’s NEATS platform for these functions.

13. Are Medical and Mental Health services provided by the state or contracted vendors?

The vast majority of medical and mental health services are provided by appropriate employees within our State of Nevada, Department of Corrections, workforce. However, the state does employ some contracted services to augment our permanent staff as needed; (i.e., per diem nurses).

14. Will office space and parking be provided to the vendors on site while working on this contract?

Selected vendor will have the ability to park on site at any of our facilities (no specifically designated parking), as well as an allocated working area.

15. Will vendors be allowed to conduct one-on-one interviews with NDOC personnel?

The selected vendor will be allowed to conduct one-on-one interviews with non-union workers as needed. However, accessibility to employees covered by the ongoing collective bargaining agreement will have to be reconciled between the appropriate NDOC and union representatives.

16. Section 2.1 references a “complete staffing analysis.” Can all categories of staff (e.g., Security staffing, medical staffing, Mental Health staffing, Education Programming staff), included in the Staffing Analysis Services scope; be listed with definitions, if applicable.

Once final determinations are made by NDOC, relative to the scope of analysis services required (desired classifications); the department shall provide a listing of those work units with definitions to the selected vendor; in a timely manner.

17. Section 2.3.1 states a “comprehensive objective review and assessment of current security staffing, as well as non-uniform staff and the management structure at its facilities.” Can non-uniform staff be clarified as to what that includes (e.g., Medical, Mental Health, Education, Programming staff, etc.)?

Yes- NDOC will provide a specific listing of non-uniform (or sometimes called non-custody) staff by way of state classifications to the selected vendor (i.e., Personnel Analysts, Program Officer, Correctional Counselor, etc.), in a timely manner.

18. Section 3.2.2, states “Auditors will review and recommend best practices for Correctional Officers to Supervisor rations (Correctional Officer to Sergeant and Lieutenants). A review of Correctional Officer to inmate ratios to include Central Transportation, Medical Hospital Guarding, Inspector General and Institutional training staff; and inmates to caseworkers, Program staff-ratios and support staff.” Does Program staff and support staff include Medical, Mental Health, Education, etc.?

Yes, that is correct.

19. Does section 3.3.1 refer only to uniform staff analysis?

No- that citation encompasses both uniform and non-uniform staff.

20. Does section 3.3.6 reference to non-uniform staff include an assessment of staff and management structure to include medical staffing, Mental Health staffing, Education staffing, Programming staffing?

Yes

21. Does section 3.4.2., “inclusion of medical personnel indicates that medical staffing is part of the staffing analysis?

Yes, that is correct.

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