RFP_32110-38726_Amendment_7.pdf

This is Amendment 7 to a Request for Proposals issued by the State of Tennessee, Department of General Services, Central Procurement Office, for a single Managed Service Provider (MSP) to deliver statewide contingent workforce services under RFP 32110-38726. The MSP will manage a Staff Augmentation Program for hourly contingent workers and a Projects-Based/Deliverables Staffing program (capped at $1,000,000 per project) across four job categories: Information Technology, Medical, General Administration, and Language and Communication Assistance Services. The contractor must establish and manage a sub-vendor network, administer contingent worker engagement, and implement a Vendor Management System (VMS) within two weeks of contract commencement to support forecasting, compliance tracking, performance monitoring, and comprehensive reporting. The pre-response conference was held May 19, 2026; written questions were due May 28, 2026; and technical proposals were due June 26, 2026 at 2:00 p.m. Central Time. Finalists (top four ranked respondents) participated in mandatory oral presentations July 27-31, 2026, with cost proposals opening August 4, 2026, cost negotiations occurring August 6-11, 2026, and a Notice of Intent to Award released August 13, 2026. The contract base term is sixty months with options for two twelve-month renewals and one 180-day extension, not to exceed eighty-four months total.

The MSP fee shall be submitted as a percentage of the Maximum Bill Rate and evaluated on a cost basis where the lowest proposed cost receives the maximum 30 points. Evaluation criteria also include General Qualifications and Experience (5 points), Technical Qualifications, Experience and Approach (50 points), and Oral Presentation (15 points), for a maximum score of 100 points. The current MSP contract, held by an incumbent contractor since March 1, 2022, expires February 28, 2027, with historical spending data showing total state expenditures of approximately $451.4 million across 2023-2025 (Medical services at $203.5 million and Information Technology at $168.2 million representing the largest categories). The State estimates total purchases of $1,000,000,000 during the sixty-month contract term, though no minimum purchase volume is guaranteed. Key qualifications include financial stability documentation, IT security compliance with NIST 800-53 controls and ISO/IEC 27001 certification, conflict of interest disclosures, and the ability to maintain at least one on-site representative for face-to-face support. Performance metrics include 92% or higher response times for requisition confirmations and resume submissions, normal fill rates of 92% or higher, and attrition rates of 8% or lower. The contractor must maintain cyber liability insurance of $3,000,000 per occurrence and $5,000,000 aggregate and ensure all State Data remains in the continental United States. The RFP does not specify set-asides for disadvantaged enterprises, and the State reserves the right to reject all responses or award to a respondent other than the lowest cost bidder if justified with Chief Procurement Officer and Comptroller approval.