RFP_32110-38726_Amendment_4.pdf

This Amendment 4 document pertains to RFP 32110-38726 issued by the State of Tennessee, Department of General Services, Central Procurement Office, for a single Managed Service Provider (MSP) to deliver statewide contingent workforce services. The MSP will manage a Staff Augmentation Program for hourly contingent workers and a Projects-Based/Deliverables Staffing program (capped at $1,000,000 per project) across four job categories: Information Technology, Medical, General Administration, and Language and Communication Assistance Services. The MSP must establish and manage a sub-vendor network, administer contingent worker engagement, and implement a Vendor Management System (VMS) within two weeks of contract commencement. Key response dates include a pre-response conference on May 19, 2026, written questions due by May 28, 2026, and technical proposals due June 26, 2026 at 2:00 p.m. Central Time. Finalists (top four ranked respondents) must participate in mandatory oral presentations July 27-31, 2026, with cost proposals opening August 4, 2026 and cost negotiations occurring August 6-11, 2026. The Notice of Intent to Award is scheduled for August 13, 2026. The contract term is sixty months with two optional twelve-month renewal periods and one optional 180-day extension, not to exceed eighty-four months total.

Historical spending data shows total state expenditures of approximately $451.4 million across 2023-2025, with Medical services at $203.5 million and Information Technology at $168.2 million representing the largest categories. The State estimates total purchases of $1,000,000,000 during the sixty-month contract term, though no minimum purchase volume is guaranteed. The MSP fee shall be submitted as a percentage of the Maximum Bill Rate and will be evaluated on a cost basis where the lowest proposed cost receives the maximum 30 points out of 100 total evaluation points. Evaluation criteria include General Qualifications and Experience (5 points), Technical Qualifications, Experience and Approach (50 points), and Oral Presentation (15 points). The current MSP contract, held by an incumbent contractor since March 1, 2022, expires February 28, 2027. Key qualifications for respondents include financial stability documentation, IT security compliance with NIST 800-53 controls and ISO/IEC 27001 certification, conflict of interest disclosures, and the ability to maintain at least one on-site representative for face-to-face support. Performance metrics include 92% or higher response times for requisition confirmations and resume submissions, 92% or higher normal fill rates, and attrition rates of 8% or lower. The contractor must maintain cyber liability insurance of $3,000,000 per occurrence and $5,000,000 aggregate and ensure all State Data remains in the continental United States.