Schedule A – Statement of Work Request for Proposal No. 260000000604 Temporary Medical Staffing Services This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP, as well as the Contractor who is awarded the contract. The term “Bidder” is used to identify where specific responses to the RFP are required.

The Contractor must respond to each requirement or question and explain how it will fulfill each requirement. Attach any supplemental information and appropriately reference within your response.

IMPORTANT NOTE TO CONTRACTORS/BIDDERS: There are specific requirements for which acceptance must be simply acknowledged through a checkbox(es), and others that require further explanation. Click the appropriate checkbox and complete the entries as appropriate.

BACKGROUND

This is a Contract issued by the Michigan Department of Technology, Management, and Budget (DTMB) for statewide temporary medical staffing employment services at multiple locations throughout the State, including the Upper Peninsula and the Lower Peninsula. Multiple vendors will receive Contracts.

The following conditions apply:

· The State reserves the right to:

· Add additional State Agencies, via Contract Change Notice.

· Add additional positions under the “Miscellaneous” position.

· The State is under no obligation to utilize all positions listed.

· The duration of each assignment will depend upon the type of program, as well as the vacancy of position within the Agency.

· This Contract will also be available to other State Departments, MiDEAL members (authorized local units of government) and Extended Purchasing Program.

· Contracted staff will only be paid for actual hours worked.

MDHHS Facilities: Refer to Schedule E– MDHHS Facilities Summary, for further facility information.

State Inpatient Psychiatric Hospitals:

1. Inpatient Psychiatric Hospitals: Provides both diagnostic and treatment services for patients with serious mental illness.

· Caro Psychiatric Hospital (CPH)

· Kalamazoo Psychiatric Hospital (KPH)

· Walter P. Reuther Psychiatric Hospital (WRPH Adult/Child and Adolescents)

2. Inpatient Forensic Psychiatric Facility: Provides both diagnostic services to the criminal justice system and psychiatric treatment for criminal defendants adjudicated incompetent to stand trial and/or acquitted by reason of insanity.

· Center for Forensic Psychiatry (CFP) Juvenile Justice Facilities - Residential treatment programs for youth adjudicated for criminal offenses, awaiting a court decision.

· Bay Pines Center

· Michigan Youth Treatment Center MDOC Facilities:

Refer to Schedule F– MDOC Facility Map for region location. Schedule E is a living document and subject to change. The facility names are listed on Schedule-E

SCOPE

Staffing Services must cover a broad range of healthcare skill sets and experience levels. Temporary Medical Staffing Services, must include, but are not limited to the following: The Contractor must have the ability to provide all staffing positions listed below.

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2. Dental Hygienist

3. Dentist

4. Dental Hygienist

5. Dermatologist

6. Dietician

7. Domestic Services Aide

8. Forensic Psychiatrist

9. Forensic Psychologist

10. Licensed Practical Nurse

11. Licensed Professional Counselor

12. Medical Assistant

13. Medical Records Clerk

14. Medical Records Examiner

15. Nurse Practitioner

16. Occupational Therapist

17. Optometrist

18. Pharmacist

19. Pharmacy Assistant

20. Phlebotomist

21. Physical Therapist

22. Physician – MD and DO

23. Physician Assistant

24. Podiatrist

25. Psychiatrist

26. Psychologist – Bachelor

27. Psychologist – Master

28. Psychologist – Ph.D.

29. Psychologist – Ph.D.

30. Psychologist – Master

31. Psychologist – Bachelor

32. Recreational Therapist

a. Activities Therapist

b. Music Therapist

33. Recovery Coach

34. Lead Recovery Coach 35.

36. Registered Nurse

37. Registered Nurse Manager

38. Resident Care Aid

39. Respiratory Therapist

40. Social Services Manager

41. Social Worker – Bachelor

42. Social Worker – Licensed Clinical Social Worker

43. Social Worker – Licensed Master Social Worker

44. Speech Therapist

45. X-ray Technician

46. Youth Care Specialist

47. Miscellaneous

Requirements General Requirements The Contractor must provide staffing services/temporary staff, on an as needed basis. Need will be determined by the requesting State Agency and will be communicated to the Contractor via email.

Positions have been defined to accommodate State Agency needs. For a detailed description of duties and responsibilities required for these positions refer to Schedule D – Extended Position Descriptions.

1. The Contactor must be able to provide staffing for all State Agencies listed, including but not limited to:

a. MDHHS

b. MDOC

The Contractor must also ensure that all staffing positions can always be filled upon State request.

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

If your organization cannot provide staffing services for all of Michigan, please indicate which areas/facilities your organization will be declining:

What sources do you use to attract candidates?

Do you offer any incentives or engagement programs for workers?

2. The Contractor must inform all temporary staff placed at the State of the following:

a. Advise that the State is not their employer, however, these individuals are subject to the rules, regulations and policies of the State, and State Agency of temporary employment.

b. Temporary staff will only be paid for actual hours worked.

c. Temporary staff may be required to utilize the State Agency’s timekeeping system.

i. All overtime must be pre-approved by the State Agency.

d. The Contractor must advise all temporary staffing who will be placed with any State Agency, that work hours will vary and can include nights, weekends and potential official State Holidays, in addition to dayshift hours. Schedules are subject to change based on State Agency needs and operations.

e. The State reserves the right to release/remove temporary staff at any time for any reason. The State is not required to provide the Contractor the reason for release/removal.

f. The State is not obligated to ensure temporary staff receive 40 hours per week.

g. The State is not obligated to hold a position for a temporary staff if their availability does not meet the needs of the State Agency. This includes leave requests, FMLA requests, or any other type of excessive time off.

h. If State training requirements are not met, temporary staff may be released. It is the responsibility of the temporary staff and their staffing agency to ensure all pre-employment and annual training requirements are understood and met.

i. It is the responsibility of the temporary staff and their staffing agency to ensure that all required licensure is kept current and active and that the State is provided a current and active copy of all professional licenses. If a license is not submitted to the State (or the license on file lapses), temporary staff may be released.

The MDOC Program Manager or designee will provide a checklist of topics that need to be discussed specifically with candidates being submitted to MDOC, to the awarded Contractors. This may include dress code, items allowed into correctional facilities, the LEIN/background process, facility entry process, etc.

Throughout the life of the Contract, the expectation is that the Contractor is regularly communicating and providing active management of the temporary staff.

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

Bidder must describe in detail the mechanisms used to communicate the above requirements with the candidates prior to submission to the State Agencies:

Bidder must describe in detail the mechanisms used to regularly communicate and manage the temporary staff placed in State facilities:

Bidder must provide your communication plan with the placed staff and how issues would be communicated and resolved

Once a temp staffing candidate establishes a start date with the State, how do you ensure they meet all compliance requirements to ensure they start on time?

3. The State reserves the right to hire the temporary staff as a State of Michigan employee after the temporary staff has worked 13 consecutive weeks in a State assignment without penalty to the State or the temporary employee at any time during the term of the contract and after, unless mutually agreed upon between the State and Contractor.

4. Any non-compete clauses between the temporary staff and their staffing agency do not apply to the State of Michigan.

5. MDOC Requirements:

a. Any temporary staff candidates who previously worked for the Michigan Department of Corrections will not be eligible for immediate hire into a temporary contractual position. In accordance with MDOC’s internal candidate review procedure, there will be a mandatory thirteen (13) week waiting period from the end of their state employment before they may be considered for a contractual temporary position.

b. The Contractor must have a mechanism in place to track licenses for all licensed temporary staff. All licensed temporary staff must maintain a current license for the position in which they are placed. The Agency must ensure the MDOC is provided with a current copy of all licenses and the annual update when the license is renewed. Any individual who does not maintain the required licensure may be released from their assignment.

c. The Contractor must ensure that all temporary staff review and acknowledge MDOC policies and procedures at least monthly as determined by MDOC. These documents will be shared with the Contractor to manage the review process.

List all exception(s):

Procedure When requesting temporary employment services, the State will contact the Contractor to initiate a request via email.

The Contractor may not contact the State directly to solicit/inquire about future needs/services. If the Contractor would like to inform the State of new services offered, this information can be communicated in the quarterly report as identified in Section 3.3 Reporting.

1. When requesting temporary employment services, the State may provide the following information:

a. Job Classification Title

b. Responsibilities and Duties

c. Worksite Location & Agency

d. Work hours

e. Estimated length of assignment, and any other information pertaining to the selection of staff i.e. specialized skill sets specific to assignment, software knowledge requirements, etc.

When temporary staff are assigned to the State, the State will be responsible for providing all the necessary supplies and equipment necessary for the staffs’ service to the State. Parking may not be available for free at all State locations. If travel is required for the position, temporary staff will be reimbursed at the current State rate and will be accounted for as defined in Section 6.1 invoice Requirements.

List all exception(s):

2. After a request is received from the State, the Contractor must work with the State to:

a. Review proposed temporary staffing.

b. Schedule interviews between the State and proposed staff.

c. Perform reference checks.

The State reserves the right to interview all potential candidates, prior to selection and placement. The Contractor must ensure that candidates being submitted for review meet the minimum requirements for the position they are applying to fill or the Contractor will be subject to a Service Level Agreement.

List all exception(s):

How do you ensure the State’s minimum qualifications are met before submitting a candidate?

What is your approach to reducing turnover among temporary staff?

3. The Contractor must keep a record for each temporary staff who is relieved from service due to unsatisfactory performance. The Contractor may not place a temporary staff with the State who has had any valid unsatisfactory performance complaints filed against them.

a. Record(s) for unsatisfactory service must be provided to the State, if applicable, upon request and, as defined in Section 3.3.A Unsatisfactory Performance Report.

List all exception(s):

How do you handle performance feedback and corrective actions?

Training A. MDOC Provided Training The Contractor must inform all temporary staff who will be placed within an MDOC Facility, of the following training and orientation requirements prior to working in a correctional facility:

1. Contractor and/or subcontractor staff, as applicable, providing services to the MDOC under the contract are required to complete MDOC training prior to providing services or entering into MDOC facilities. The training assigned will be specific to Contractor worksite, level of offender contact, and the services provided under the Contract. Contact the MDOC Contract Manager or designee with any questions concerning MDOC training.

2. Contractor and/or subcontractor staff must complete MDOC provided training annually before the end of the training year. (The State’s training year is October 1st through September 30th.)

3. Contractor and/or subcontractor staff must annually review and accept the MDOC Vendor Rules and Regulations document (See Schedule H) as one of the training requirements. (See the Vendor Rules section 2.9.6.)

4. Any Contractor staff and/or subcontractor staff who do not complete training by the annual September 30th training deadline may have their permission to provide Contract deliverables revoked, as determined by the Program Manager or designee.

5. The Contractor must have a mechanism to track pre-employment and annual training compliance for all Temporary Staff.

6. Flat Rate Reimbursement Requirements for Computer-Based MDOC Required Training for Contractual Staff (Initial and Annual):

a. New contractual staff must complete all assigned computer-based modules in the MDOC’s Contractor Learning Management System prior to providing services through this Contract.

b. Contractual staff will be provided the link to the MDOC Contractor Learning Management System.

c. All assigned modules must be completed by the contractual staff prior to the Contractor submitting an invoice to the MDOC. Partial completion of the training modules will not be accepted for reimbursement. Contractual staff must complete 2 weeks of employment under the MDOC work assignment with Contractor to qualify for reimbursement.

d. A flat rate (see Schedule B) will be paid for each module. The total amount paid per contractual staff will be capped at the total amount of assigned modules. If 41 modules are assigned, the total amount paid would be $410.00.

e. Flat rate reimbursements are not eligible for the Prompt Pay Discount.

f. The flat rate reimbursements must be:

i. Submitted as a separate invoice. These may have multiple temporary staff per invoice.

ii. Invoices must be submitted within 60 days of all modules being completed. Invoices submitted after the 60 days will not be accepted.

iii. A summary of completed modules (in a PDF format captured from the MDOC’s Contractor Learning Management System) for each contractual staff must be submitted along with the invoice. The PDF must clearly demonstrate the completion of all assigned modules.

iv. This payment is a pass through to the contractual staff and is not a payment to the Contractor. This payment is not eligible for Contractor markup.

Continuing education requirements for licensure are the responsibility of the Contractor or the Contractor’s staff and will not be provided at the MDOC’s expense or obtained during “on duty hours” unless mutually agreed upon in writing by the Contractor and the MDOC Program Manager or designee.

List all exception(s):

MDHHS Specific Training Requirements.

1. Psychiatric Hospitals: The Contractor’s staff must participate in all on-site in-service trainings and orientations as requested by the hospital prior to service delivery. As appropriate and relevant to the provision of services, the Contractor staff must abide by all hospital regulatory standards, policies, procedures as well as the Joint Commission and Center for Medicare and Medicaid standards . Any work that requires licensure or certification must only be performed by qualified individual and proof must be provided prior to the interview. Continuing education requirements for licensure are the responsibility of the Contractor or the Contractor’s staff and will not be provided at the State’s expense or obtained during “on duty hours” unless mutually agreed upon in writing by the Contractor and the State.

C. As appropriate and relevant to the provision of services, the Contractor must abide by all MDHHS and hospital regulatory standards, policies, and procedures as well requirements of the Office of Recipient Rights as follows:

1. The Contractor agrees to accept the jurisdiction of the MDHHS Office of Recipient Rights (ORR) and to safeguard, protect, and promote the rights of recipients while they are receiving services. The Contractor and their staff must cooperate fully during Recipient Rights investigations.

2. The Contractor must follow the Recipient Rights provisions of the Michigan Mental Health Code (MMHC), corresponding Administrative Rules, and the MDHHS Administrative Policies (APFs) related to Recipient Rights required by sec. 752 of the Michigan Mental Health Code.

3. The Contractor must ensure that all staff obtain recipient rights training using an MDHHS approved curriculum within 30 days of hire. Contractor agrees to maintain the confidentiality of information regarding recipients in compliance with Sections 748 and 750 of the MMHC. Contractor agrees to implement appropriate remedial or disciplinary action for substantiated allegations of rights violations and submit a written description of the remedial or disciplinary action to the hospital director and MDHHS office of recipient rights within five (5) business days of receipt of the Investigative Report.

4. The Contractor agrees to ensure that recipients, staff, or anyone acting on behalf of the recipient be protected from harassment or retaliation resulting from Recipient Rights activities. If evidence is shown of harassment or retaliation, the Contractor must take appropriate disciplinary action.

List all exception(s):

Bidder must explain its training capabilities and any training that is included in its proposal:

Acceptable Use Policy To the extent that Contractor has access to the State’s computer system, Contractor must comply with the State’s Acceptable Use Policy, see 1340.00.130.02 Acceptable Use of Information Technology (michigan.gov). All Contractor Personnel will be required, in writing, to agree to the State’s Acceptable Use Policy before accessing the State’s system. The State reserves the right to terminate Contractor’s access to the State’s system if a violation occurs.

List all exception(s):

ADA Compliance The State is required to comply with the Americans with Disabilities Act of 1990 (ADA), including its accessibility standard for websites, applications, content and documents. All Contract Activities created, provided, or made available by Contractor under this Contract in a digital format, including but not limited to, websites, applications, software, mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet) must comply with the accessibility standards provided in the Digital Accessibility Standards, located at https://www.michigan.gov/standards.

List all exception(s):

Bidder must acknowledge their agreement with this section and provide details for how they will meet the requirements:

Required Functionality Relating to Data Retention, Disposal, and Retrieval The State has legal obligations to retain, dispose, and retrieve State Data along with obligations to manage and secure State Data. To meet these obligations, the Solution must allow the State to:

1) retain all data for the entire length of the Contract.

2) delete its data or request the deletion of its data, even data that may be stored offline or in backups.

3) transfer its data back to the State or to a new vendor or new solution.

4) transfer its data to the Archives of Michigan as may be required by a retention and disposal schedule.

5) retrieve data, even data that may be stored offline or in backups.

Except as otherwise stated in the Contract, Contractor will not dispose of, delete, or destroy State Data without the prior written approval of the State.

List all exceptions:

Bidder must review and explain how the data retention, disposal, and retrieval requirements will be met by the solution and describe its data management capabilities (storage limitations, duration, etc.). If the Solution does not allow the State to perform these activities itself, the bidder must explain how it will support the State’s compliance with these requirements.

Staffing Contractor Program Manager The Contractor must appoint at least one Contract Representative specifically assigned to State of Michigan accounts, who will respond to State inquiries regarding the Contract Activities, answer questions related to ordering and delivery, etc. (the “Contractor Program Manager”).

The Contractor must notify the Contract Administrator at least 10-calendar days before removing or assigning a new Contractor Representative.

List all exception(s):

Bidder must identify its Contract Representative:

Contract Administrator The Contract Administrator for each party is the only person authorized to modify any terms of this Contract, and approve and execute any change under this Contract (each a “Contract Administrator”):

Adam Ashley 320 S Walnut St.

Lansing, MI 48933 Ashleya2@michigan.gov

(517) 855-1376 [Name] [Street Address] [City, State, Zip] [Email] [Phone]

Program Manager The Program Manager for each party will monitor and coordinate the day-to-day activities of the Contract (each a “Program Manager”):

[Street Address] [City, State, Zip] [Email] [Phone]

Customer Service Number The Contractor must specify its phone number for the State to contact the Contractor Program Manager. The Contractor Program Manager must be available for calls during the hours of 7:00 am to 6:00 pm EST.

List all exception(s):

Bidder must identify its Customer Service Number:

Work Hours The Contractor must provide Contract Activities during the State’s normal working hours Monday – Friday, 7:00 a.m. to 6:00 p.m. EST and possible night, weekend, and holiday hours depending on the requirements of the assignment.

B. MDOC Facilities:

The MDOC will require that temporary staff be available to work all shifts at MDOC facilities. The MDOC operates multiple shifts to cover the 24-hour period. Temporary staff may be asked to work outside their assigned shift as needed.

C. MDHHS Psychiatric Hospitals:

Contractor may need to provide contracted services on-call/call-back* Monday through Friday, 4:30 p.m. to 8:00 a.m. the following day. Weekend on-call/call-back hours are Saturday 8:00 a.m. to Sunday 8:00 a.m., and Sunday 8:00 am to Monday 8:00 am. Similar to weekend on-call/call-back hours, State of Michigan holiday on-call/call-back hours are 8:00 am to 8:00 am the following day.

A. *On-call means provider of psychiatric service is available to provide assigned duties though not necessarily in-house.

B. *On-duty means provider of psychiatric service is in house, providing assigned duties.

On-call/call-back compensation will be paid only for time accrued outside of the regular work schedule. On-call/call-back compensation must be paid separately. The Contractor will not receive both rates at the same time.

Call-Back time is compensated at the Contractor’s established rate and occurs when a Contracted Employee is contacted at a time other than the regular work schedule and is asked to report back for work ready to perform assigned duties. Contracted Employees who are called back and whose Call-Back time is contiguous to their regular working hours will be paid only for those hours worked. Contracted Employees who are On-Call will be paid for one hour of time for each five hours on-call. Contracted Employees who are called back and whose Call Back hours are not contiguous with the regular work schedule are guaranteed a minimum of three (3) hours compensation.

Other State agencies reserve the right to request 24-hour availability when deemed necessary by the work assignment.

List all exception(s):

Key Personnel The Contractor must appoint at least 6 individuals who will be directly responsible for the day-to-day operations of the Contract (“Key Personnel”). Key Personnel must be specifically assigned to the State account, be knowledgeable on the contractual requirements, and respond to State inquiries within 48-hours.

The State requires the Contractor to assign an Account Representative/Account Manager and an Alternate who will be specifically assigned to each State Agency listed above. Alternates assigned for the roles above by the Contractor are responsible for services under this Contract when the primary contact is unavailable.

The State has the right to recommend and approve in writing the initial assignment, as well as any proposed reassignment or replacement, of any Key Personnel. Before assigning an individual to any Key Personnel position, Contractor will notify the State of the proposed assignment, introduce the individual to the State’s Project Manager, and provide the State with a resume and any other information about the individual reasonably requested by the State. The State reserves the right to interview the individual before granting written approval. In the event the State finds a proposed individual unacceptable, the State will provide a written explanation including reasonable detail outlining the reasons for the rejection. The State may require a 30-calendar day training period for replacement personnel.

Contractor will not remove any Key Personnel from their assigned roles on this Contract without the prior written consent of the State. The Contractor’s removal of Key Personnel without the prior written consent of the State is an unauthorized removal (“Unauthorized Removal”). An Unauthorized Removal does not include replacing Key Personnel for reasons beyond the reasonable control of Contractor, including illness, disability, leave of absence, personal emergency circumstances, resignation, or for cause termination of the Key Personnel’s employment. Any Unauthorized Removal may be considered by the State to be a material breach of this Contract, in respect of which the State may elect to terminate this Contract for cause under the Termination for Cause section of the Standard Contract Terms. It is further acknowledged that an Unauthorized Removal will interfere with the timely and proper completion of this Contract, to the loss and damage of the State, and that it would be impracticable and extremely difficult to fix the actual damage sustained by the State as a result of any Unauthorized Removal. Therefore, Contractor and the State agree that in the case of any Unauthorized Removal in respect of which the State does not elect to exercise its rights under Termination for Cause, Contractor will issue to the State the corresponding credits set forth below (each, an “Unauthorized Removal Credit”):

i. For the Unauthorized Removal of any Key Personnel designated in the applicable Statement of Work, the credit amount will be $25,000.00 per individual if Contractor identifies a replacement approved by the State and assigns the replacement to shadow the Key Personnel who is leaving for a period of at least 30-calendar days before the Key Personnel’s removal.

ii. If Contractor fails to assign a replacement to shadow the removed Key Personnel for at least 30-calendar days, in addition to the $25,000.00 credit specified above, Contractor will credit the State $833.33 per calendar day for each day of the 30-calendar day shadow period that the replacement Key Personnel does not shadow the removed Key Personnel, up to $25,000.00 maximum per individual. The total Unauthorized Removal Credits that may be assessed per Unauthorized Removal and failure to provide 30-calendar days of shadowing will not exceed $50,000.00 per individual.

Contractor acknowledges and agrees that each of the Unauthorized Removal Credits assessed above: (i) is a reasonable estimate of and compensation for the anticipated or actual harm to the State that may arise from the Unauthorized Removal, which would be impossible or very difficult to accurately estimate; and (ii) may, at the State’s option, be credited or set off against any fees or other charges payable to Contractor under this Contract.

The Contractor must identify the Key Personnel, indicate where they will be physically located, describe the functions they will perform, and provide current chronological résumés.

List all exception(s):

1. The Contractor must identify all Key Personnel that will be assigned to this contract in the table below which includes the following:

a. Name and title of staff that will be designated as Key Personnel.

b. Key Personnel years of experience in the current classification.

c. Identify which of the required key personnel positions they are fulfilling.

d. Key Personnel’s roles and responsibilities, as they relate to this RFP, if the Contractor is successful in being awarded the Contract. Descriptions of roles should be functional and not just by title.

e. Identify if each Key Personnel is a direct, subcontract, or contract employee.

f. Identify if each Key Personnel staff member is employed full-time (FT), part-time (PT) or temporary (T), including consultants used for the purpose of providing information for the proposal.

g. List each Key Personnel staff member’s length of employment or affiliation with the Contractor’s organization.

h. Identify each Key Personnel’s percentage of work time devoted to this Contract.

i. Identify where each Key Personnel staff member will be physically located (city and state) during the Contract performance.

<Add more rows below as needed> Key Personnel Table

(First and Last)

Email & phone

1. Contractor Representative

1a. Alternate Contractor Rep.

2. Account Representative/Account Manager - MMDHHS

2a. Alternate – MMDHHS

3. Account Representative/Account Manager – MDOC

3a. Alternate – MDOC

List all exception(s):

2. The Contractor must provide detailed, chronological resumes of all proposed Key Personnel, including a description of their work experience relevant to their purposed role as it relates to the RFP.

Qualifications will be measured by education and experience with particular reference to experience on projects similar to that described in the RFP.

Bidder must provide the resumes and information as required above – either in this response box or identified here as an attachment to this RFP labelled as “Resumes”

Organizational Chart The Contractor must provide an overall organizational chart that details staff members, by name and title, and subcontractors. The Contractor must provide an updated organizational chart annually to the agencies.

The Contractor must also designate, from the organizational chart, who should be included in a distribution group for State communications.

Bidder must provide detailed information as required above – either in this response box or identified here as an attachment to this RFP labelled as “Organizational Chart”

Disclosure of Subcontractors If the Contractor intends to utilize subcontractors, the Contractor must disclose the following:

· The legal business name; address; telephone number; a description of subcontractor’s organization and the services it will provide; and information concerning subcontractor’s ability to provide the Contract Activities.

· The relationship of the subcontractor to the Contractor.

· Whether the Contractor has a previous working experience with the subcontractor. If yes, provide the details of that previous relationship.

· A complete description of the Contract Activities that will be performed or provided by the subcontractor

· Geographically Disadvantaged Business Enterprise Sub-Contractors: If contractors plan to utilize subcontractors to perform more than 20% of the deliverables under this contract, at least 20% of that subcontracted work must be awarded to Michigan-based Geographically Disadvantaged Business Enterprises (GDBE). Contractor will submit a plan detailing all subcontractors to be used, including the percentage of the work to be done by each. Contractor must inform the State to the name and address of the GDBE, the percentage of the work they will complete, the total amount estimated to be paid to the GDBE, and provide evidence for their qualifications as a GDBE. If contractor cannot find GDBE subcontractors to meet this requirement they must provide reasoning and justification to receive an exemption from this requirement from the State. (Existing business relationships will not be an approved reason for this.)

GDBE definition: "Geographically-Disadvantaged Business Enterprise" means a person or entity that satisfies one or more of the following: (i) Is certified as a HUBZone Small Business Concern by the United States Small Business Administration. (ii) Has a principal place of business located within a Qualified Opportunity Zone within Michigan. (iii) More than half of its employees have a principal residence located within a Qualified Opportunity Zone within Michigan, or both.

Additional information on GDBEs can be found here:

Michigan Qualified Opportunity Zone (QOZ) Map Michigan Supplier Community (MiSC) Page Bidder must provide detailed information as requested in the above requirement(s).

The legal business name, address, telephone number of the subcontractor(s).

A description of subcontractor’s organization and the services it will provide and information concerning subcontractor’s ability to provide the Contract Activities.

The relationship of the subcontractor to the Bidder.

If yes, provide the details of that previous relationship.

A complete description of the Contract Activities that will be performed or provided by the subcontractor.

Of the total bid, the price of the subcontractor’s work.

Security The Contractor’s staff will be required to enter State facilities. The Contractor will be subject the following security procedures.

The Contractor’s staff may be required to make deliveries to or enter State facilities. The Contractor must: (a) explain how it intends to ensure the security of State facilities, (b) whether it uses uniforms and ID badges, etc., (c) identify the company that will perform background checks, and (d) the scope of the background checks.

The State will require the Contractor’s personnel to wear State issued identification badges and comply with facility specific dress code requirements. The Contractor must also advise Contracted staff they will be subject to additional facility specific security measures.

List all exception(s):

Bidder must describe how this requirement will be met. Please indicate the name of the organization who will be performing backgrounds checks and the scope of the check:

D. MDHHS Specific Security Procedures:

The State reserves the right to deny access to any facility to anyone who fails to comply with any applicable State, Federal or Local law, ordinance or regulation or whose presence may compromise the security of the facility, its patients or staff.

1. Pre-employment Drug Testing: The Contractor must require that all applicants and current employees who will be assigned to work at a MDHHS facility prior to employment/assignment pass a drug screen.

2. Drug Tests must include the following:

a. Controlled substances

b. Controlled substance analogue listed in Section 1 or 2 of part 72 of the Michigan Public Health Code, Act No. 368 of Public Acts of 1978, as amended, beginning sections 333.72001 et. seg. of the Michigan Complied Laws.

c. The Contractor must submit proof that each employee has passed a drug test.

List all exception(s):

3. Pre-Employment Background Checks The Contractor must require that all applicants and employees who will be assigned to work at a MDHHS facility, undergo Federal Bureau of Investigation and State of Michigan Criminal Records background checks prior to employment/assignment.

a. Criminal Sexual Conduct – in any degree, assault with intent to commit criminal sexual conduct, or an attempt to commit criminal sexual conduct in any degree.

i. Felonious assault on a child, child abuse in any degree, or an attempt to commit child abuse in any degree

ii. Cruelty, torture or indecent exposure involving a child

iii. A violation of Section 7401(2)(a)(i), 7410 or 7416 of Health Code No. 368 of Public Acts of 1978, as amended beginning Sections 333.7401, 333.7403, 333.7410 and 333.7416 of the Michigan Complied Laws.

iv. A violation of sections 83, 89, 91, 145a, 145c, 316, 317 or 529 of Michigan Penal Code Act No. 368 or 1931 as amended beginning sections 750.83, 750.89, 750.91, 750.145a, 750.145c, 750.316, 750.317 and 750.329 of Michigan Complied Laws.

v. A violation of Section 33 of the Michigan Liquor Control, Act No 8 of the Public Acts of 1933, as amended beginning Section 436.33 of Michigan Complied Laws.

List all exception(s):

4. Identification Badges The Contractor’s staff will be required to wear State issued badges and will receive badges and keys as applicable by the respective hospital. The Contractor must ensure the collection of all identification badges and keys from terminated employees are returned to MDHHS within 7 days. If keys are not returned the Contractor will be charged the current facility rate for lost keys.

In addition to the lost key fee, the Contractor will also be responsible for all costs and fees associated with the replacement of lock cores at applicable facilities.

List all exception(s):

5. Behavior of Personnel The Contractor must inform all temporary staffing, of the following:

a. Placement may be within a mental health facility, and employees will have direct contact with patients and should be aware of potential personal risk.

b. Inform all employees assigned they are subject to and must comply with all MDHHS rules, regulations and polices.

c. While working at each hospital, the Contractor staff must always ensure the following:

i. Unattended vehicles are locked.

ii. Personal protection equipment (PPE) is used when appropriate.

iii. Confidentiality of patients is maintained at all times, under the Health Insurance Portability and Accountability Act (HIPAA) requirements.

iv. Any product used within the hospitals must be free of carcinogens, such as asbestos.

v. It is the Contractor’s responsibility to identify, and if necessary, remove any of their environmentally hazardous materials from each hospital.

vi. The use of tobacco products is prohibited in and on the grounds of the hospitals

List all exception(s):

E. MDOC Specific Security Procedures The Contractor/subcontractor and any staff assigned to this contract will be subject to the following security procedures:

1. No active warrants or pending charges on any staff assigned to this contract.

2. MDOC reserves the right to approve, decline, or remove Contractor and subcontractor staff from providing services on this Contract.

3. Not under investigation or under disciplinary action of the Michigan Department of Licensing and Regulatory Affairs.

4. Has not engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility or other institution as defined in 42 U.S.C. 1997.

5. Has not been convicted of engaging in, attempting to engage in or conspiracy to engage in sexual activity facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse.

6. Has not been civilly or administratively adjudicated to have engaged in the activity described in Number 5. above.

7. The MDOC may investigate the Contractor/subcontractor’s personnel before they may have access to MDOC facilities and systems. The scope of the background check is at the discretion of the MDOC and the results will be used to determine Contractor/Subcontractor’s personnel eligibility for working within MDOC facilities and systems. The investigations will include Michigan State Police Background checks (ICHAT) and the Law Enforcement Information Network (LEIN) and may include the National Crime Information Center (NCIC). Proposed Contractor/subcontractor personnel may be required to complete and submit an Rl-8 Fingerprint Card for the NCIC Fingerprint Check. Any request for background checks will be initiated by the MDOC and will be reasonably related to the type of work requested.

8. The Contractor/subcontractor’s personnel must be LEIN cleared and received written approval from the MDOC’s Program Manager, Contract Manager or designee initially and annually by MDOC prior to any work with MDOC offenders. Any Contractor/subcontractor staff with an identified felony conviction must receive approval through the MDOC Deputy Director or designee.

9. A completed LEIN Form for each staff assigned to the contract must be sent to the MDOC-IntegratedCare-LEINS@michigan.gov and approved by MDOC prior to Contractor/subcontractor’s personnel working with MDOC offenders and annually following approval. There is no cost associated with the LEIN. The LEIN form will be provided to the Contract awardee(s).

10. The Contractor/subcontractor must document if a Contractor/subcontractor’s personnel assigned to the Contract is related to or acquainted with an offender incarcerated and under the jurisdiction of the MDOC. For Contractor/subcontractor’s personnel who are related to or acquainted with an offender, the Contractor/subcontractor’s staff member must complete the Offender Contact Disclosure for Contractors and submit it to the MDOC program manager or designee. The Contractor must ensure its personnel and subcontractor’s personnel complete the form and notify the MDOC program manager of any changes throughout the contract term.

11. The Contractor/subcontractor’s personnel will be required to enter State facilities. The State may require the Contractor/subcontractor’s personnel to wear State-issued identification badges.

12. The Contractor/subcontractor’s personnel must anticipate delays when visiting any correctional facility due to issues within the facility.

13. The Contractor/subcontractor’s personnel must comply with the State's security and acceptable use policies for State IT equipment and resources. The State shall provide such security and acceptable use policies to the Contractor in writing as a contingency to Contractor’s compliance therewith. Contractor/subcontractor personnel must also agree to the State's security and acceptable use policies before the Contractor/subcontractor personnel will be accepted as a resource to perform work for the State. The Contractor must present these documents to prospective Contractor/subcontractor personnel before the Contractor/subcontractor presents the individual to the State as a proposed resource. Contractor/subcontractor personnel must comply with all physical security procedures in place within the facilities where they are working.

14. The MDOC reserves the right to deny access to any correctional facility to anyone who fails to comply with any applicable State, Federal, or local law, ordinance, or regulation or whose presence may compromise the security of the facility, its offenders, or staff. Weapons, alcoholic beverages, poison, prescription drugs and controlled substances without written certification of needs from a licensed physician (does not include medical supplies for the facility), cellular devices, cameras, and audio or visual recording devices are prohibited from being brought into all MDOC correctional facilities. Tobacco products and smoking also are prohibited both inside a correctional facility and on facility grounds except as specifically authorized by MDOC policy. Wardens may prohibit other items from being brought into their respective correctional facilities.

15. Security is the facility’s first priority and the Contractor/subcontractor, and its personnel must be responsive and respectful of these needs.

16. The Contractor must ensure the Contractor’s personnel return the State of Michigan badge to the MDOC Program Manager or designee within seven calendar days of termination of assignment.

17. The Contractor/subcontractor and its personnel must comply with and cooperate with all correctional facility rules, procedures and processes as well as State and federal laws. Contractor/subcontractor personnel must ensure that they are complying with all facility rules and regulations including, but not limited to, dress code and items allowed to be possessed.

18. The Contractor/subcontractor personnel must follow the facility entry, exit, manifest process, including the following:

a. The Contractor/subcontractor personnel will receive an orientation and training by the MDOC on security, procedures, etc., inside the correctional facility. The Contractor must maintain a copy of the Contractor/subcontractor personnel’s training certificates in the appropriate file for auditing purposes.

b. The Contractor/subcontractor personnel must follow all MDOC rules, procedures and security processes at all times.

c. The Contractor must ensure that all Contractor/subcontractor personnel working in a correctional facility are familiar and in compliance with the necessary routines and…