RFP 2026_186 MINDSOURCE Client Services.docx
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- Attached to
- MS Client Services RFP
- Solicitation number
- RFP IHFA 2026000186 2
- Issued by
- Denver County, Denver City, Colorado
About this file
RFP 2026_186 MINDSOURCE Client Services Summary
This Request for Proposals is issued by the Colorado Department of Human Services, specifically the Office of Children, Aging, and Community Services, Division of Community Programs, on behalf of MINDSOURCE Brain Injury Network. The RFP seeks a statewide contractor to provide comprehensive client services including intake, eligibility determination, person-centered brain injury resource facilitation, skill development, and classes/workshops for Coloradans living with brain injuries across the lifespan. The solicitation addresses both traumatic brain injury (TBI) and non-traumatic brain injury (nTBI) as defined under C.R.S. 26-1-301. The questions due date is March 20, 2026, at 5:00 p.m. MT, with responses posted to Colorado VSS on March 27, 2026. Proposals are due April 13, 2026, at 1:00 p.m. MT, with a public opening scheduled for the same day from 1:15 p.m. to 1:30 p.m. MT via Google Meet. The contract is anticipated to begin July 1, 2026, with an initial term of one year (July 1, 2026, through June 30, 2027) and may be renewed for up to four additional one-year periods at the State's sole discretion, contingent upon funding availability and satisfaction of contractual requirements.
The Colorado Brain Injury Trust Fund, funded primarily through surcharges on traffic violations and estimated to receive approximately $1.9 million annually, supports this contract. By statute, a minimum of 55 percent of Trust Fund revenue must be allocated to services. Proposals must not exceed 80 pages and must include ten required attachments covering intake and evaluation tools, sample client plans, satisfaction surveys, outcome measures, organizational charts, job descriptions, budgets, and fiscal statements. The selected vendor must provide statewide services with demonstrated capacity to serve across geographic regions and lifespan needs, establish local and regional partnerships ensuring continuity of care, and comply with Colorado Department of Human Services nondiscrimination policies and accessibility requirements. Proposed budgets must include indirect costs not exceeding 15 percent of the total budget, and vendors must be registered with CORE and System for Award Management before contract execution. No pre-bid conference will be held, and late proposals will not be accepted.
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Request for Proposals MINDSOURCE Client Services
RFP IHFA 2026000186
March 10, 2026 Basic Information and Timeline
| Single Point of Contact |
| Shannon Robinson, shannon.robinson@state.co.us |
| Solicitation Description |
| This RFP seeks a contractor to provide intake, eligibility determination, and person-centered brain injury resource facilitation, skill development, and classes/workshops for Coloradans with brain injuries. |
| Eligibility |
| Organizations that can meet the comprehensive requirements and demonstrate the capacity and experience outlined in the RFP are eligible to apply. |
| Service/Delivery Area |
| Statewide |
| Anticipated Contract Start Date |
| July 1, 2026 |
| Anticipated Contract Term |
| Initial Term: July 1, 2026 - June 30, 2027 |
The resulting contract may be renewed for up to an additional four years at the sole discretion of the State, contingent upon funds being appropriated, budgeted, and otherwise made available, and other contractual requirements, if applicable, are being satisfied.
Optional Renewals:
July 1, 2027 - June 30, 2028 July 1, 2028 - June 30, 2029 July 1, 2029 - June 30, 2030 July 1, 2030 - June 30, 2031
| Submission Method |
| Electronic. See “How to Submit a Bid” below. |
| Questions Due Date |
| March 20, 2026, 5:00 p.m. MT |
| Responses Posted to VSS |
| March 27, 2026 |
| Proposal Due Date and Time |
| April 13, 2026, 1:00 p.m. MT |
| Public Opening Date, Time, and Link |
| RFP 2026000186 Public Opening |
Monday, April 13, 2026, 1:15 – 1:30pm MT Google Meet joining info Video call link: https://meet.google.com/tgy-qian-izm Or dial:
PIN:
All dates and times are subject to change and are in Mountain Time.
Colorado Department of Human Services Solicitation Number: 2026000186 Division of Contracts and Procurement (v. 05/25) Page 1 of 2 Quick Resources
1. For questions about this solicitation, contact the Single Point of Contact identified above.
2. For help with Vendor Self Service (ColoradoVSS), contact the Vendor Self Service Help Desk vsshelp@state.co.us or 303-866-6464.
3. For information about doing business with the state of Colorado generally, go to: https://osc.colorado.gov/spco/accesscolorado.
4. The Department is always interested in improving. Please take this survey at any time: https://docs.google.com/forms/d/e/1FAIpQLScIgv9lgrT3x5AGzcvT1xkvpucrRhhN5QJ23vLcbyfvc2smaw/viewform (We do actually read the responses)
Introduction This RFP seeks to secure a contractor to provide intake, eligibility determination, and client services. This Awarded Vendor will be required to design Brain Injury Resource Facilitation, skill development supporting greater independence, and groups, classes, and workshops to support skill development for all Coloradans living with a brain injury across the lifespan. Offerors are encouraged to describe how they will meet the needs of the target population within the context of the state statute and program rules.
Background MINDSOURCE Brain Injury Network (MINDSOURCE) serves three primary functions: as the lead state agency on brain injury, managing the Brain Injury Trust Fund and Board, and implementing the Colorado State Plan on Brain Injuries in collaboration with the Colorado Advisory Council on Brain Injuries. The Colorado Brain Injury Trust Fund (Trust Fund), was created in 2002 to improve the lives of Colorado residents who have survived traumatic brain injuries. The enabling legislation created the Trust Fund to finance program activities, including services, research, and education. § 26-1-302 C.R.S. created the Colorado Brain Injury Trust Fund Board (Board) to advise MINDSOURCE. In 2019, the statute was revised to include the provision of services, education, and research for those with non-traumatic brain injury (nTBI). The Colorado Secretary of State publishes State Rules to guide the implementation of these state statutes, which also govern the work of MINDSOURCE and its contractors. Additional information about MINDSOURCE is available on the program’s website, located at https://mindsourcecolorado.org/.
· Exhibit A - Colorado State Plan on Brain Injury
· Exhibit B - Colorado State Plan on Brain Injury Plain Language Companion
· Exhibit C - State Rules, Colorado Brain Injury Trust Fund Services Organizational Structure MINDSOURCE is organizationally located within the Colorado Department of Human Services (CDHS), Office of Children, Aging, and Community Services (OCACS), Division of Community Programs (DCP).
The Brain Injury Trust Fund Board (Board) has thirteen (13) members. Membership requirements are defined in § 26-1-302 C.R.S. Three members are designated appointees, while ten members are Governor-appointed with the consent of the Senate. The statute mandates that the board consists of a minimum of two individuals living with a brain injury and one family member of an individual with a brain injury. The Board is a diverse group of people and includes individuals living with brain injury, family members, and professionals with expertise in brain injury.
The Colorado Advisory Council on Brain Injuries (Council) is composed of twenty-two (22) members. Half of these members are individuals living with brain injury, while the other half are representatives from agencies providing brain injury services, as outlined in the council's bylaws. Its main responsibility is to develop and execute the Colorado State Plan on Brain Injuries.
Funding Mechanism The Colorado Brain Injury Trust Fund is funded primarily through surcharges paid by persons convicted of certain traffic offenses, including driving under the influence, driving while ability-impaired, helmet law violations, and speeding. These surcharges became effective January 1, 2004. In State Fiscal Year 2025, the Trust Fund received $2,437,389 in revenue. The State expects the Trust Fund to receive approximately $1.9 million in traffic violation fees annually.
MINDSOURCE Trust Fund Programs By statute, the Trust Fund is designated to fund four areas: program administration, services, research, and education.
Services: § 26-1-304 C.R.S. defines services and expenditures for people with brain injury. A minimum of fifty-five percent (55%) of the money in the Trust Fund must be used to provide services to persons with brain injuries. These services are outlined to provide service coordination and skills training.
Education: § 26-1-305 C.R.S. defines funding for education related to increasing the understanding of brain injury.
Research: § 26-1-306 C.R.S. defines funding for research related to the treatment and understanding of brain injury.
Target Population § 26-1-301 (1.5) (a) C.R.S. defines brain injury as the following: "’brain injury’ refers to damage to the brain from an internal or external source, including a traumatic injury, that occurs post-birth and is non-congenital, non-degenerative, and non-hereditary, resulting in partial or total functional impairment in one or more areas, including but not limited to, attention, memory, reasoning, problem solving, speed of processing, decision-making, learning, perception, sensory impairment, speech and language, motor and physical functioning, or psychosocial behavior.”
§ 26-1-301 C.R.S. (1.5) (b) states that “documentation of brain injury must be based on adequate medical history and that the brain injury must be of sufficient severity to produce partial or total disability.”
Nondiscrimination Policy
In alignment with Colorado Department of Human Services’ (CDHS) mission, “Together, we empower Coloradans to thrive,” it is necessary to ensure the equal opportunity, civil rights, and safety of clients served through the Department, and that those who receive our funds support all of our clients. The selected vendor shall adhere to the OCACS Nondiscrimination Policy.
Exhibit D - OCACS Nondiscrimination Policy
Program Requirements The Awarded Vendor shall provide:
· Statewide Services: Service coordination and skills training for people living with brain injuries across the lifespan.
· Eligibility Determination: A clear and thorough process for individual assessment and confirmation of compliance with the eligibility criteria specified in state statute § 26-1-301 (1.5) C.R.S.
· Client Engagement Process: A clear and thorough process for each step of client engagement, from intake through discharge.
· Program Infrastructure: Clearly detailed processes for program administration, evaluation, and quality assurance.
· Continuum of Care: Local and regional partnerships that are developed and maintained to ensure a continuum of care is in place for clients before discharge from MINDSOURCE-funded programs.
Reporting Requirements A requirement of this contract is that the vendor must directly input the monthly program data onto a data dashboard on the MINDSOURCE website for display to MINDSOURCE and the Board. Additionally, quarterly, mid-year, and annual reports are required for MINDSOURCE and the Board, with further program information to be provided to MINDSOURCE upon request for the annual legislative report.
How to Submit a Proposal
1. In General. Email the proposal, Signature Page, and any other required documents in one zip file as an attachment to this email address: SR_RFP_.5liv0hpznxi23ygw@u.box.com Please be aware of email server file size limitations. The maximum file size the Department can accept is 15 GB.
2. Only Attachments. Only the zip file goes through. The Department cannot see any text or messages sent to the email address identified above. Written questions may be emailed to the Single Point of Contact.
3. File Names. The zip file name should start with the solicitation type, solicitation number, and vendor name (e.g., “RFP 2026000186 Vendor Name…”). Vendors may include additional information in the zip file name.
4. Timing. The zip file typically uploads within five minutes; however, vendors should submit zip files at least thirty minutes prior to any deadline to ensure the file is received.
5. Confirmation. Vendors will receive an email confirmation from box.com that the zip file was uploaded correctly. If not, please contact the Single Point of Contact.
6. No Encryption. Do not encrypt emails sent to the submission email as it may prevent full submission.
7. Pre-bid Conference. There will not be a pre-bid conference.
8. Questions. Vendors may submit questions by email to the Single Point of Contact prior to the Questions Due Date identified in the Basic Information and Timeline above. The Department may answer some, all, or none of the questions asked by posting them publicly.
9. Late Proposals will not be accepted unless specifically allowed by rule and at the Department’s sole discretion.
Proposal Format Offeror should adhere to the following length and page formatting instructions:
· Total proposal Length: Maximum of 80 (eighty) pages, not including attachments
· Font: Times New Roman, twelve (12) point
· Spacing: Double or single
· Margins: One (1) inch margins on all sides
· Header: Applicant Name Respond to the requirements in the same sequence as outlined, using the same headers, and restate the requirement followed by your response. Proposals that do not follow the sequence and outline in the response format of this RFP may be deemed non-responsive and may not be considered for award.
Documentation in the form of Attachments will be used to evaluate the proposed service delivery model, assess the Offeror's approach to client services, and confirm compliance with state statutes.
Offerors are encouraged to submit any additional tools or documentation they believe will further demonstrate their strategy, proficiency, and comprehensive understanding of their proposed model.
Offerors should submit documentation in the form of Attachments and as a separate document with the associated label as listed below. Additional attachments should be numbered and labeled in a similar pattern.
Attachments Attachment One (1): Intake and Evaluation Tool(s) Attachment Two (2): Sample Client Plan Attachment Three (3): Sample Client Satisfaction Survey Attachment Four (4): Sample Client Outcome Measures Attachment Five (5): Organizational Chart Attachment Six (6): Employee Job Descriptions Attachment Seven (7): Current Organizational Budget Attachment Eight (8): Fiscal Statement Attachment Nine (9): Exhibit H - Proposed Project Budget Attachment Ten (10): Budget Narrative
Proposal Content Section 1: Service Delivery Model and Implementation Plan A. The attached Exhibit E - Example Statement of Work_FY27 MS Client Services RFP, is provided as a detailed example of the expected structure and scope for the MINDSOURCE Client Services contract. While offerors should use the SOW as a guide for detail and format, the submitted proposal should be a comprehensive, customized plan that meets all requirements of this RFP and the statutory requirements outlined in the Background section (§ 26-1-301 and 26-1-304 C.R.S.). Offerors are encouraged to expand on these minimum requirements to showcase the Offeror's unique experience, background, and overall capacity to successfully execute the contract. Offerors should detail how services will ensure accessibility and relevance across the lifespan and all levels of disability, use strategies to promote skill growth, connect clients with resources, and describe how the program will promote social engagement through groups, classes, and workshops, and varied participation methods.
Offerors should respond to the following sections from the Example Statement of Work, detailing how the proposed services will be performed, including implementation, execution, and key performance indicators:
i. Program Operations and Administration
ii. Client Intake and Case Management
iii. Program Service Delivery
iv. Reporting and Deliverables Section 2: Target Population and Need Assessment A. The proposal should demonstrate the offeror's deep knowledge of the target population by providing relevant data and analysis on:
i. Demographics (e.g., age, gender, race, geography);
ii. The prevalence and mechanism of both traumatic (TBI) and non-traumatic (nTBI) brain injuries;
iii. Populations with higher incidences, and
iv. An explanation of how the offeror assesses and addresses the varying geographic and lifespan needs for services across the state.
Section 3: Intake & Evaluation Tools and Sample Client Plan A. Intake and Evaluation Tool(s): Offeror should submit proposed intake and evaluation tool(s), which may include but are not limited to screening tools, assessments, Person-Centered planning tools, etc., that may be used to confirm client eligibility, assess individual needs, and measure program effectiveness.
i. The following Attachment(s) should be submitted to support this section:
Attachment One (1): Intake and Evaluation Tool(s) If submitting multiple attachments for Intake and Evaluation Tools, label them consecutively (e.g., "Attachment 1a - Intake and Evaluation Tool Name," "Attachment 1b - Intake and Evaluation Tool Name," etc.).
B. Sample Client Plan: Offeror should submit a sample, de-identified Client Plan (or equivalent document) that demonstrates the Offeror’s process for documenting a client's baseline, identifying individualized goals, outlining the specific services and timelines to be provided, and detailing the criteria for eventual discharge.
i. The following Attachment should be submitted to support this section:
Attachment Two (2): Sample Client Plan Section 4: Data Collection, Evaluation, and Reporting A. Data Management and Demographics: Describe the Offeror’s ability and methods used to track and report detailed data related to client demographics, service utilization, and immediate outcomes.
B. Quality Assurance & Continuous Quality Improvement: Describe the Offeror’s internal practices used to ensure program fidelity and the methods used to identify service gaps in client services and implement solutions.
The Offeror should submit a Sample Client Satisfaction Survey to demonstrate their ability to implement continuous quality improvement measures, conduct effective quality assurance practices, and manage a thorough process for gathering client feedback.
i. The following attachment should be submitted to support this section:
Attachment Three (3): Sample Client Satisfaction Survey C. Evaluation: Detail the Offeror’s experience in developing and reporting on process and outcome evaluations. Explain how these evaluations align with the Offeror’s programmatic logic models.
The Offeror should submit Sample Client Outcome Measures to demonstrate their ability to develop, utilize, and report on process and outcome evaluations aligned with programmatic logic models.
i. The following attachment should be submitted to support this section: Attachment Four (4): Sample Client Outcome Measures Section 5: Organizational Profile and Staffing A. Organizational Profile: Provide a comprehensive description of the Offeror’s organization that covers the last five fiscal years, including its history, vision, and mission. The description should also include the following key information:
i. Any current licenses, certifications, or accreditations held by the organization;
ii. A summary of current functions and programs offered;
iii. An overview of major strategic planning efforts; and
iv. The number of unique individuals served each year, disaggregated by program.
B. Staffing and Personnel: Provide a comprehensive description of the Offeror’s staff and personnel plan, addressing, at a minimum, the information below:
i. Total FTEs: The total number of full-time employees (FTEs), specifically identifying the roles of those who will be involved in the delivery of the contract;
ii. Key Personnel: Key personnel’s role and that individual’s qualifications to fulfill the identified role; and
iii. Hiring and Staffing Qualifications: Information on hiring qualifications for positions that will be funded by this contract;
iv. Training Plan: The onboarding and ongoing training plan for staff to ensure expertise in brain injury, including plans for ongoing skill development of staff to align with emerging research-informed practices; and
v. Employee Retention Strategies: Describe the specific strategies in place to promote staff retention and reduce burnout.
C. In addition to demonstrating the above, the following Attachments should be submitted to support this section:
i. Attachment Five (5) - Organizational Chart The offeror should include lines of supervision on the Organizational Chart to demonstrate the Offeror’s capacity and the clarity of the reporting structure, particularly as it relates to key roles involved in the delivery of the contract services.
ii. Attachment Six (6) - Employee Job Descriptions The offeror should provide job descriptions for all positions that will be working on the project and ensure the descriptions demonstrate the necessary expertise in brain injury and align with the proposed training plan and personnel qualifications.
Section 6: Organizational and Resource Readiness A. Capital Resources, Facilities, and Virtual Accessibility: Provide a comprehensive description of the Offeror’s capital resources, facilities, and virtual accessibility, addressing, at a minimum, the following:
i. Capital resources: Describe the computer systems, software, office space, additional technology, equipment, and materials that will be committed to this contract;
ii. Virtual Accessibility: Describe the computerized, virtual meeting platforms that are accessible and user-friendly, including for individuals who are deaf or hard-of-hearing;
iii. Physical Sites and Partnerships: Provide Information on existing physical sites, staff currently working in different regions of the state, and/or plans to partner with other organizations to utilize brick-and-mortar locations to provide statewide in-person services.
B. Key Partnerships and Stakeholders: Detail the Offeror's local and regional partnerships, demonstrating how this network ensures comprehensive, statewide service delivery and successful client transitions after discharge. At a minimum, include the following:
i. A detailed list of community partners and stakeholders, which may include, but is not limited to, medical, educational, vocational, and other social service agencies;
ii. A description of the nature of the partnership. e.g., formal Memorandum of Understanding, Contract, referral network, etc., and
iii. How the Offeror currently collaborates with or plans to engage to support the proposed service delivery model;
iv. How it will contribute to a robust continuum of care across the state.
C. Fiscal Resources and Financial Monitoring: Provide a comprehensive description of the Offeror’s fiscal resources by addressing, at a minimum, the information below:
i. Financial Stability and Revenue Management:
a. Steps taken to ensure financial stability, including diversified funding, matched funding, successes in securing public and private grants, fundraising efforts, and social enterprise endeavors;
b. Identification of major sources of revenue and actions taken to maintain them; and
c. Outline any threats to financial success and the steps being taken to mitigate those threats.
ii. Financial Controls and Policy:
a. A description of the processes, practices, and procedures in place that ensure fidelity in managing revenue and expenses.
b. Specific attention should be given to how these controls function across multiple funding streams, particularly for clients who may be provided services funded by different sources.
iii. The following attachments should be submitted to support this section:
a. Attachment Seven (7) - Current Organizational Budget The Offeror should submit a current budget to support the comprehensive description of the Offeror’s fiscal resources and its overall financial stability.
b. Attachment Eight (8) - Fiscal Statements The Offeror should submit Fiscal Statements for the last 3 years, including a YTD Fiscal Statement, to provide current financial information that supports the claims regarding the organization's fiscal resources.
D. Contract Accounting and Financial Monitoring: Provide a comprehensive description of how the offeror engages in accounting and financial monitoring of the contract by addressing, at a minimum, the following information:
i. The offeror’s plans to ensure dedicated resources to accounting and financial monitoring;
ii. Qualifications of accounting and financial monitoring staff; and
iii. Process for financial monitoring of the contract.
E. Staffing Capacity and Contract Readiness: Provide a comprehensive description of the organization’s staffing capacity by including, at a minimum, the information below:
i. Plans to ensure capacity at the start of the contract, including a plan to transition existing wait lists, data systems, and intake processes, if required; and
ii. Plans to ensure adequate staffing if the organization does not currently have the staffing capacity to fulfill the scope of this contract.
F. Policy and Regulatory Agility: Describe the offeror’s capacity to proactively address changes in state and federal policy that impact the access and availability of services for individuals with disabilities.
Section 7: Proposed Budget and Budget Justification A. Proposed Budget: The following attachment should be submitted to support this section:
Attachment Nine (9) - Exhibit H - Proposed Project Budget: Complete and return Exhibit H - Budget Template B. Budget Justification: A Budget Narrative (maximum of 5 pages) should be written so that a reviewer unfamiliar with the project can understand the rationale and calculations for all estimated costs. Please ensure the following elements are included:
i. Cost Justification: Provide a thorough description of all costs, verifying their necessity for project execution and their "reasonableness" under standard accounting practices.
ii. Travel Details: If travel is proposed, specify:
a. Purpose and benefit to the project.
b. Destinations, frequency, and number of personnel traveling.
c. Breakdown of airfare, mileage, and ground transportation.
iii. Indirect/Overhead Costs:
a. Detail the calculation method for indirect costs.
b. Note: Indirect costs may not exceed 15% of the total budget.
iv. Subcontractor Costs: For each subcontractor, include:
a. Name and Period of Performance.
b. An itemized budget with a specific justification for their role.
v. The following attachment should be submitted to support this section:
Attachment Ten (10) - Budget Narrative (Maximum 5 pages) Demographic Form
1. In an effort to best comply with Colorado Procurement Code rule R-24-103-901 re maximizing opportunities, we like to gather certain voluntary demographic information from potential vendors where possible. This is entirely voluntary and does not affect an organization’s application/proposal/quote/bid or contract whatsoever in any way. It is not taken into consideration in this procurement process or reviewed by evaluators in this process. The information gathered is submitted directly to a data gathering team at CDHS who provide general statistics on outcomes and trends to CDHS Contracts & Procurement leadership on approximately a quarterly basis so that this leadership can look for ways to generally and overall maximize opportunities as described in the Code. Please fill out the following form regarding your organization’s demographic information if and to whatever extent you are willing. This is again entirely voluntary and has no impact on your potential work for the State: https://app.smartsheet.com/b/form/219f6db8803b4994afb9bf70e84fa421 How Proposals are Evaluated
1. In General. The Department will identify the proposal(s) most advantageous to the State through an objective and competitive process. A committee will review all acceptable proposals and may request more information or clarifications from any vendor. The committee will then recommend one or more proposals for award. The Single Point of Contact will notify all vendors of the final decision.
2. Mandatory Criteria. The Department may identify mandatory criteria. However, the Department reserves the right to waive mandatory requirements pursuant to Rule 24-103-301-03.
3. Evaluation Factors. The Department may evaluate proposals based on the information requested or referenced in the proposal content section, or as noted throughout the solicitation.
4. References. The Department may contact references, whether provided or not, and also consider them as part of the evaluation.
5. Standard Contracting Terms. Vendors must submit any requested changes to the attached standard CDHS Contract/PO terms and conditions and exhibits ("State Agreement Pieces") in redline with their submission. These terms are difficult to modify and the State does not guarantee acceptance of any changes, even after a notice of intent to award. Requested modifications increase risk and cost to the State, which may negatively impact any evaluation or award. Changes also significantly delay contract execution, as approvals are required from multiple State agencies (e.g., DPA, AG, OIT, CDHS). If no exceptions are noted, the Vendor accepts the State's terms as-is. A notice of intent to award does not imply acceptance of any proposed changes.
Ethics and Accessibility
1. Any person involved in the purchasing process for the State, any end users of such goods and services, any vendor or contractor that does business with the state, and any other interested third parties to the procurement process shall enhance the proficiency and stature of the purchasing process by adhering to the highest standards of ethical behavior.
2. Accessibility Requirements. All work performed as a result of this solicitation must comply with all applicable provisions of §§24-85-101, et seq., C.R.S., and the Accessibility Standards for Individuals with a Disability, as established by the Office Of Information Technology pursuant to Section §24-85-103 (2.5), C.R.S. and 3) all State of Colorado technology standards related to technology accessibility and with Level AA of the most current version of the Web Content Accessibility Guidelines (WCAG), incorporated in the State of Colorado technology standards.
Administrative Information
1. Communication. All communication regarding this solicitation must be done through the Single Point of Contact identified above. Unauthorized contact with any Department personnel other than the Single Point of Contact regarding this solicitation is prohibited and may result in disqualification.
2. Notices. The Department may modify this solicitation by posting changes via the Colorado VSS website. All communications will be posted on the VSS, www.colorado.gov/vss , and/or through a direct email from the Single Point of Contact.
3. Modifications of Proposals. Proposals may be modified or withdrawn by the vendor prior to the established proposal due date and time.
4. Public Opening. On the date and time shown above, the Department will hold a public opening pursuant to Rule 24-103-201-13. Vendors may request an accommodation to attend the public opening from the Department.
5. Presentations or Site Visits. At the Department’s sole discretion, the Department may request presentations or site visits. Vendors should not, however, prepare the proposal with the assumption that an opportunity for oral presentations or revisions will be offered.
6. Acceptance of solicitation terms. A proposal submitted in response to this solicitation shall constitute a binding offer and acknowledgment that all terms and conditions of this solicitation are accepted. Vendors must identify any variations between its proposal and the solicitation. Failure to do so shall be deemed a waiver of any rights to subsequently modify the terms of performance.
7. Contract. Vendors must agree to the State’s contract terms, found here: https://cdhs.colorado.gov/procurement or as an exhibit to this solicitation. Please note that any referenced or attached model contract lists the State’s standard required legal provisions but may not include the specific scope of work and other specific terms or requirements for this solicitation. Vendors must review any attached contract terms and note any exceptions. If no exceptions are noted, Vendor is indicating an intent to accept the terms as-is. Modifications to the State’s contract terms constitute increased risk and costs to the State. Therefore, Vendor’s noted exceptions may be considered in any evaluation.
8. Award. The Department will notify all vendors who submitted a proposal when it issues a Notice of Intent to Award. The awarded vendor(s) must act in good faith to execute an agreement on or before the Anticipated Contract Start Date identified above. If this date is not met, through no fault of the State, the State, at its sole discretion, may cancel the Notice of Intent to Award.
9. Protests. Any actual or prospective vendor who is aggrieved in connection with the solicitation or award of a contract may protest to Lauren Ingalls (email to lauren.ingalls@state.co.us), Procurement Director, Division of Contracts and Procurement, Department of Human Services. The protest shall be submitted in writing within ten business days after such aggrieved person knows, or should have known, of the facts giving rise thereto.
10. CORE Registration. Unless otherwise noted, before the Department can award to any vendor, that vendor must be registered in CORE, which can be completed through Vendor Self Service at www.colorado.gov/vss.
11. EFT. Awarded vendors are encouraged to sign up for EFT transfers.
12. Secretary of State Registration. Before Contract execution, the awarded vendor must be registered to do business in the State of Colorado. If a vendor is a foreign corporation (formed under a statute or common law in a jurisdiction other than Colorado) or other foreign entity transacting business in the State of Colorado, it shall warrant that it currently has obtained and shall maintain any applicable certificate of authority to transact business in the State of Colorado and has designated a registered agent in Colorado to accept service of process.
13. System for Award Management. Before Contract execution, the awarded vendor(s) must be registered with the System for Award Management (SAM.gov).
14. Confidentiality. The State of Colorado is subject to the requirements of §24-72-200.1, C.R.S., et seq., Colorado Open Records Act. Anything submitted by a vendor is likely to become public information. Vendors may submit, as a part of its solicitation response, a written request for classification of certain portions of the proposal as confidential information pursuant to Colorado Procurement Code R-24-101-401-03. Material for which confidentiality has been requested shall be readily identifiable and separable from other portions of the solicitation to facilitate public inspection of the non-confidential portion of the solicitation response, if it is not, the confidentiality request will not be considered. Commingling of confidential and non-confidential information is not acceptable and any confidentiality request made in this fashion will not be considered. In no event shall an entire proposal be classified as confidential. Marking an entire proposal as confidential is a confidentiality request that will not be considered. Price information will not be considered confidential. In addition to complying with the aforementioned restrictions, in order for the confidentiality request to be considered, the vendor must include the rationale for the request to classify portions as confidential, as specified in the Colorado Procurement Code R-24-101-401-03, specifying by line which section of §24-72-204, C.R.S. is the purported authority for the requested confidentiality determination ("Confidentiality Request Justification"). The confidentiality request shall also include both a proposed redacted version and an unredacted version of the submission. The Procurement Official or his or her designee shall determine if the information identified in the Offeror’s request is exempt from disclosure in accordance with §24-72-204, C.R.S., and shall inform the Offeror in writing of his or her determination. If the Offeror does not agree with the determination, the Offeror may protest the determination in accordance with article 109 of the Colorado Procurement Code and the terms of this solicitation. Reference Procurement Rule R-24-101-401-03. A confidentiality request, even if granted, will not render any potential later mutually-negotiated contract terms confidential, as such a resulting contract would be a matter of public record.
15. Background Checks. Pursuant to C.R.S. §27-90-111 and Department policy, any vendor, and its agent(s), who has direct contact with vulnerable persons in a state-operated facility, or who provides state-funded services that involve direct contact with vulnerable persons in the vulnerable person’s home or residence, shall:
i. submit to and successfully pass a criminal background check, and
ii. report any arrests, charges, or summonses for any disqualifying offense as specified by C.R.S. §27-90-111 to the Department.
16. Proposal Prices. Estimated proposal prices are not acceptable. Best and final offers may be considered in determining the apparent successful vendor. Proposals shall be firm for a period of not less than 180 calendar days from the date of award.
17. Cancellation. A solicitation may be cancelled only when there are cogent and compelling reasons to believe that the cancellation of the solicitation is in the state's best interest. An award of a contract under a solicitation may be cancelled, in whole or in part, when the procurement official determines in writing that such action is in the state's best interest.
18. Costs. The Department is not liable for any cost incurred by vendors prior to any formal contract, purchase order, or other agreement. No property interest of any nature shall occur until a contract is signed by all concerned parties.
19. Proposal Rejection. The Department may reject a proposal, waive informalities, and minor irregularities, or accept any portion.
20. Tax ID. Any tax identification number provided must be that of the vendor responding to the solicitation. The vendor must be a legal entity with the legal right to contract.
21. News Releases. Vendors may not issue any news releases pertaining to this solicitation without the Department’s prior written approval.
22. Taxes. The Department is exempt from all federal excise taxes under Chapter 32 of the Internal Revenue Code (Registration No. 84-730123K) and from all state and local government use taxes C.R.S. §39-26-114(a). The Colorado State and Local Sales Tax Exemption Number is 98-02565. When materials are purchased in certain political subdivisions (for example - City of Denver), the vendor may be required to pay sales tax even though the ultimate product or service is provided to the State of Colorado. This sales tax will not be reimbursed by the State.
23. E-Verify. Vendors must participate in the federal E-Verify program or the Colorado Department of Labor and Employment Program as required by C.R.S. §8-17.5-101.
24. Services Outside of Colorado or the United States. Vendors must disclose services performed outside of Colorado or the United States as required by C.R.S. §24-102-206.
25. Notice to NonResident Bidders. If a nonresident vendor is from a state that provides a bidding preference to vendors from that state, then a comparable percentage disadvantage will be applied to the bid of that nonresident vendor pursuant to C.R.S. §24-103-908. The vendor may obtain additional information from the Department of Personnel's website.
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Exhibits
· Exhibit A - Colorado State Plan on Brain Injury (informational only)
· Exhibit B - Colorado State Plan on Brain Injury Plain Language Companion (informational only)
· Exhibit C - State Rules, Colorado Brain Injury Trust Fund Services (informational only)
· Exhibit D - OCACS Nondiscrimination Policy (informational only)
· Exhibit E - Example Statement of Work_FY27 MS Client Services RFP (informational only)
· Exhibit F - CDHS Model Contract Template (informational only)
· Exhibit G - HIPAA Business Associate Agreement (informational only)
· Exhibit H - Budget Template (complete and return) Signature Page The vendor must complete and submit the Signature Page along with the bid.
| Vendor Name |
| [Insert Vendor Name] |
| Vendor Address |
| [Insert Vendor Address] |
| Vendor Contact Name |
| [Insert Vendor Contact Name] |
| Vendor Contact Email |
| [Insert Vendor Contact Email] |
| Vendor Contact Phone |
| [Insert Vendor Phone] |
| Does the Vendor have any perceived, potential, or apparent conflicts of interest? If so, please disclose them. |
| [Insert Conflicts of Interest if Applicable] |
| Is the Vendor a Service Disabled Veteran Owned Small Business pursuant to C.R.S. §24-103-905? |
| [Insert Yes or No] |
| Is the Vendor currently on any debarred list? |
| [Insert Yes or No] |
| Name of person authorized to submit this proposal |
| [Insert Name] |
| Signature from an authorized individual. Signatures may be physical or electronic as defined by the Uniform Electronic Transactions Act. Some examples of acceptable signatures are: Docusign, Adobe, or scanned physical copies. |
| [Insert Signature] |
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