RFP 2025HCA5 Attachment 3_MFT User Guide_RFP.pdf

PDF 635 KB Posted

Attached to
Fully-Insured Medical Plans
Solicitation number
2025HCA5
Issued by
Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington

About this file

This is a Managed File Transfer (MFT) User Guide attachment for Washington State's Health Care Authority (HCA) Request for Proposals 2025HCA5 for Fully-Insured Medical Plans. The guide provides technical documentation for accessing and utilizing the MFT Service Web User Client, accessible via https://mft.wa.gov through supported browsers. The document outlines system access procedures, including login functionality, password reset capabilities through the "Forgot Password?" feature, and account security protocols that restrict login attempts to prevent unauthorized access. Users can manage their accounts through the User menu, which enables profile updates including name, organization, and phone number changes, as well as password modifications. The guide details file management capabilities, including uploading, downloading, and organizing files and folders on the server using drag-and-drop functionality or traditional click-based methods.

The guide addresses technical preferences and operational features for bidders submitting proposals, including configurable default upload actions when duplicate files exist—with options to rename, overwrite, skip, or flag errors. Activity reporting features allow users with appropriate permissions to view audit logs filtered by date range, protocol type (FTP, SFTP, or HTTPS), and status (successful, warning, or error). The standard interface supports rapid file transfer between desktop and server over HTTPS protocol, with navigation tools enabling users to create folders, refresh directories, and manage multiple files simultaneously. This platform serves as the submission mechanism for bidders responding to HCA's fully-insured health plan proposals, facilitating secure document exchange and proposal delivery for the contract opportunity.

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Other files

File Type Posted
RFP 2025HCA5 Exhibit I - Subc List.xlsx XLSX spreadsheet
RFP 2025HCA5 Exhibit C1.2 - Written P1.docx DOCX document
RFP 2025HCA5 Exhibit G - Plan Design Outline.xlsx XLSX spreadsheet
RFP 2025HCA5 Attachment 1_APM Framework_RFP.pdf PDF
RFP 2025HCA5 Att 7 - Disaster Plan.docx DOCX document
RFP 2025HCA5 Exhibit H - Bree Collab.xlsx XLSX spreadsheet
RFP 2025HCA5 Final 10.12.26.pdf PDF
RFP 2025HCA5 Exhibit C2 Written P2.docx DOCX document
RFP 2025HCA5 Exhibit A - Forms and Certs.docx DOCX document
RFP 2025HCA5 Attachment 9 - claim data.xlsx XLSX spreadsheet
RFP 2025HCA5 Exhibit E - Service Area.xlsx XLSX spreadsheet
RFP 2025HCA5 Att 4 - 834 Companion Guide.xlsx XLSX spreadsheet
RFP 2025HCA5 EXHIBIT C1.1 Attestations.docx DOCX document
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MFT Service Web User Client Guide

URL – https://mft.wa.gov

Supported browsers -

Enter your account name and password in the fields on the right provided to you.

If you forgot your password, please click on the link “Forgot Password?” and provide information requested. An email will be sent to the email address associated with the account. This only works when the account is enable status, with less than 5 failed login attempts. Recommend only attempt login three times, then use the “Forgot Password?”

Password Assistance

This only works when the account is enable status, with less than 5 failed login attempts.

Recommend only attempt login three times, then use the “Forgot Password?”

To reset your password, click the Forgot Password? link from the Login page. Then complete the requested information and click Submit.

Note: Capitalization is not required when typing characters from the image. If you cannot distinguish the letters and numbers in the image, click the “Try a different image” link

Create a new password from the link sent to your address based on the email account associated with the account supplied by you.

This will be the screen displayed upon successful login:

User Menu

The options on the User menu allow you to make changes to your account profile, change your password, access your address book, view activity reports, and configure other preferences.

To access the User menu, click on the initial in the upper right-hand corner of the web client window.

Change Password-

Change Password page allows you to update your password for your account. To change your password, click the user initial icon located in the upper right-hand corner of the web client screen. The user menu will appear. Click Change Password. Type your current password and a new password, and then click the Change Password button.

Update Profile –

If enabled, the Update Profile page allows you to change your name, organization, and phone number. After logging in, open the Update Profile page by clicking the user initial icon located in the upper right-hand corner of the web client screen. The user menu will appear. Click Update Profile. Change the information as needed and then click the Save button.

Preferences-

Default Upload Action When File Exists

Specify the action to take if a file with the same name already exists in the Folder to which you are uploading.

Rename - automatically renames the uploaded file by appending a sequential number to the file name so both files are maintained. l

Overwrite - replaces the existing file with the one being uploaded. l

Skip - does not upload the duplicate file. If more files remain, the upload process proceeds to the next file in the list.

Error - will not upload the file, but will continue processing any remaining files.

Activity Report-

If you have permission, you can view a log of your audit activity on the GoAnywhere file server.

To view your audit activity, click the user initial icon located in the upper right-hand corner of the screen. The user menu will appear. Click Activity Report.

Note: By default, the most recent records will be shown first.

Date Range

The Date Range allows you to limit the scope of your search based on date and time.

Protocol

Select the protocol from the drop-down list to view audit activity for. Allowable options are FTP, SFTP, and HTTPS.

Status

There are three status types you can use to filter the report:

Successful - Selects audit records that were successful.

Warning - Selects audit records that had a warning.

Error - Selects audit records that encountered an error.

Table Navigation Tools

The following table navigation tools are available:

Click the Previous button to move back to the previous page of results.

Click the Next button to move forward to the next page of results.

Select the number of Rows to display on each page.

Address Book –

Is not available

Files :

The Files feature provides browser access to authorized files and folders on the server. Files can be transferred quickly between the desktop and server over HTTPS protocol. Since files in the

Files feature are stored on a standard file system, they can be directly accessed by backend applications and programs.

Standard Interface-

The standard interface provides options to quickly access and exchange files between your computer and the Files feature on the server using a HTML interface. You can upload files by dragging and dropping them from your local desktop directly on to the Files page.

Page Toolbar

The following actions are available from the page toolbar:

Upload files by clicking the Upload button. Click the Down Arrow button to specify the action to take if a file with the same name already exists. The default action to take when a file already exists can be specified on the Preferences page. View the upload results by selecting the Show Details link that appears at the bottom of the page.

Move up a folder by clicking the name of the folder in the directory path.

Return to your home directory by clicking the Home in the directory path.

Create a new folder (under the current folder) by clicking the New Folder icon in the toolbar. Type the name for the new folder in the dialog box and click the Create button.

Refresh the current folder by clicking the Refresh icon in the toolbar.

File and Folders Actions

Download a file by clicking on it.

Delete a file. You can optionally delete one or more files by selecting the file checkboxes and clicking the Delete button. Also by right clicking on the file.

Upload Files

You can upload files from your local computer to the server using the Upload to Folder page.

Files and folders can be dragged and dropped from your desktop directly on to this page.

Note: When dragging a folder on to the Upload to Folder page, the folder's directory structure will be flattened.

Clicking on Upload brings up a pop up of a folder on your desktop. Select files.

This is displayed to view details –

File details come from the government source that posted it. Updated .