RFP 2025 GUAM OCONUS Logistics Support Services - Recompete .pdf Final.pdf

Request for Proposal (RFP)

47QSCC24R0022

OCONUS LOGISTICS SERVICE SUPPORT

INDO-PACOM GUAM

September 15, 2025

TABLE OF CONTENTS

SECTION B 4

B.1 GENERAL 5

B.2 SERVICES AND TERMS 5

B.2.1 CONTRACT TYPE 5

B.3 CLIN STRUCTURE 6

SECTION C 7

C.1 INTRODUCTION 7

C.2 SCOPE OF WORK 7

C.3 REQUIREMENTS 7

C.4 ADDITIONAL REQUIREMENTS 11

C.5 CONTRACT ADMINISTRATION 14

SECTION D 15

D.1 MARKING, PACKAGING, LABELING AND DOCUMENTATION 16

SECTION E 17

E.1 PLACE OF INSPECTION AND ACCEPTANCE 17

E.1.2 INSPECTION AND ACCEPTANCE 17

SECTION F 19

F.1 PERIOD OF PERFORMANCE (PoP) 19

F.2 PLACE OF PERFORMANCE 19

F.3 PERFORMANCE METRICS 19

SECTION G 19

G.1 CONTRACT ADMINISTRATION POINTS OF CONTACT 20

G.2 CONTRACTING OFFICER’S AUTHORITY 20

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR) 21

G.4 ELECTRONIC COMMUNICATIONS 22

G.5 BILLING INSTRUCTIONS 22

SECTION H 30

H.1 PERSONAL SERVICES 30

H.2 ECONOMIC PRICE ADJUSTMENT— GUAM 30

H.3 IT SECURITY 32

H.4 VENDOR RISK MITIGATION 33

H.5 MANAGEMENT OF CYBER-SUPPLY CHAIN RISKS 33

H.6 NOTICE TO THE GOVERNMENT OF DELAYS 34

H.7 DATA DISCLOSURE AND INFORMATION SAFEGUARDING 34

H.8 MEETINGS 34

SECTION I 36

I.1 FAR CLAUSES INCORPORATED BY REFERENCE 36

I.2 FAR CLAUSES INCORPORATED BY FULL TEXT 38

I.3 GSAR CLAUSES INCORPORATED BY REFERENCE 55

I.4 GSAR CLAUSES INCORPORATED BY FULL TEXT 55

SECTION J 56

SECTION K 57

SECTION L 66

L.1 FAR CLAUSES INCORPORATED BY REFERENCE 66

L.2 FAR CLAUSES INCORPORATED BY FULL TEXT 66

L.3 SINGLE OR MULTIPLE AWARDS 67

L.4 NON-GOVERNMENT/GOVERNMENT CONSULTANT/ADVISORS 67

L.5 PERIOD FOR ACCEPTANCE OF OFFERS 67

L.6 PROPRIETARY INFORMATION 68

L.7 GENERAL PROPOSAL INSTRUCTIONS 69

L.7.1 Proposal Structure 69 L.7.2 Proposal Preparation Costs 69 L.7.3 Proposal Format And File Requirements 69 L.7.4 Proposal Limitations and Responsibilities 69

L.8 INSTRUCTIONS FOR VOLUME 1 CONTRACT DATA 71

L.9 INSTRUCTIONS FOR VOLUME 2 - TECHNICAL PROPOSAL 74

L.9.1 Factor 1 - Technical Excellence and Capabilities 75 L.9.2 Factor 2 - Operational Quality Assurance 78 L.9.3 Factor 3 - Past Performance 79

L.10 INSTRUCTIONS FOR VOLUME 3- LIVE TEST DEMONSTRATION (LTD) 80

L.11 INSTRUCTIONS FOR VOLUME 4 - PRICE PROPOSAL(S) 81

L.12 SUBMISSION DEADLINE AND METHOD 84

L.12.1 Volume 1 and 2 Submission Deadline 84 L.12.2 Volume 3 – Live Test Demonstration (LTD) 84 L.12.3 Volume 4 – Price Proposal 85

L.13 PROPOSAL QUESTIONS AND CLARIFICATIONS 85

L.14 EVALUATION NOTICE 85

L.15 DISPOSITION OF OFFERS 85

L.16 IN-DEPTH FEEDBACK THROUGH OPEN REPORTING METHODS (INFORM) 86

SECTION M - EVALUATION FACTORS FOR AWARD 88

M.1 SOURCE SELECTION PROCEDURES 88

M.1.1 Best-Value Tradeoff Decision 89 M.1.2 Relative Importance of Evaluation Factors 89

M.2 EVALUATION FOR VOLUME 1 89

M.3 EVALUATION FOR VOLUME 2 90

M.3.1 Evaluation for Factor 1 – Technical Excellence and Factor 2 – Operational Quality Assurance 90 M.3.2 Definitions for Evaluation Factors 1 and 2 91 M.3.3 Evaluation Ratings for Factor 3 - Past Performance 91 M.3.4 Definitions for Evaluation Factor 3 92

M.4 EVALUATION VOLUME 3 - LIVE TEST DEMONSTRATION 92

M.5 EVALUATION VOLUME 4 - PRICE FACTOR 93

M.6 ORGANIZATIONAL CONFLICT OF INTEREST (OCI) 94

M.7 ASSESSMENT OF C-SCRM RISKS 95

M.8 FEDERAL ACQUISITION SECURITY COUNCIL APPROVAL 95

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 GENERAL

This contract is for commercial items and is prepared in accordance with the regulations in Federal Acquisition Regulation (FAR) Part 12 – Acquisition of Commercial Products and Commercial Services and FAR Part 16.5 – Indefinite-Delivery Contracts. This is a Firm-Fixed-Price (FFP), Single Award, Indefinite Delivery/Indefinite Quantity (IDIQ) contract awarded under Full and Open Competition procedures outlined in FAR Part 15 – Contract by Negotiation.

The U.S. General Services Administration (GSA), Federal Acquisition Service (FAS), General Supplies and Services (GSS) Portfolio, Office of Supply Chain Management (SCM), has a requirement for Global Supply OCONUS Logistics Operations Solutions Support in the Indo-Pacific Command (INDO-PACOM) Guam Area of Responsibility (AOR). This contract is intended to provide a total global supply solution for Federal and Department of Defense (DoD) customers in the INDO-PACOM Guam AOR, covering a broad range of commercial supply items including office supplies, tools and hardware, housewares, and cleaning products.

Under this contract, the contractor shall be responsible for sourcing, stocking, and warehousing National Stock Number (NSN) items and delivering them within 3 business days after receipt of order in mainland Guam. Additionally, the contractor must maintain the capability to scale operations to meet surge and contingency requirements in support of mission-critical operations.

B.2 SERVICES AND TERMS

B.2.1 CONTRACT TYPE

This is a Firm-Fixed-Price (FFP), Indefinite Delivery/Indefinite Quantity (IDIQ) Contract.

B.2.2 NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS) AND

SMALL BUSINESS SIZE SIZE STANDARD

The North American Industry Classification System (NAICS) code for this procurement is NAICS 493190. This solicitation is reserved for Small Business Historically Underutilized Business (HUBZone) contractors only. Any offeror not a Small Business HUBZone in SAM under NAICS 493190 will be determined non-responsive and removed from consideration.

B.2.3 PERIOD OF PERFORMANCE

The IDIQ’s Period of Performance (PoP) consists of a one-year base period and four (4) one-year option periods for a total of up to five (5) years. The CO may exercise an Option Period only after conducting an annual evaluation in accordance with FAR Part 17.207-Exercise of Options.

Option exercise is not guaranteed.

B.3 CLIN STRUCTURE

This is an IDIQ type contract. The Government will issue Delivery Orders (DO) that are Firm Fixed-Priced type (FAR 16.2). The contractor shall provide a comprehensive supply chain solution, including sourcing, procurement, warehousing, transportation, and delivery to the locations specified in each DO, as outlined in Section C, Performance Work Statement (PWS).

All services performed under the CLINs in this section must comply with the requirements set forth in the PWS.

The Contract consists of the following CLINs (Table B-3):

Table B-3 Contract CLIN Structure

CLIN CLIN Title Total Estimated Price

Base Period (12 months)

0001 Base Guam Logistics Operations Solutions Support

TBD

Option Period 1 (12 months)

0002 Option Period 1 Guam Logistics Operations Solutions Support

TBD

Option Period 2 (12 months)

0003 Option Period 2 Guam Logistics Operations Solutions Support

TBD

Option Period 3 (12 months)

0004 Option Period 3 Guam Logistics Operations Solutions Support

TBD

Option Period 4 (12 months)

0005 Option Period 4 Guam Logistics Operations Solutions Support

TBD

Total Estimated Contract Value TBD

Note: The values indicated in the table above are the estimated CLIN values for this contract.

The maximum value/ceiling of orders to be issued is TBD. The maximum aggregate dollar value of orders awarded must not exceed the contract ceiling.

SECTION C

PERFORMANCE WORK STATEMENT

C.1 INTRODUCTION

The General Services Administration (GSA), Federal Acquisition Service (FAS), General Supplies and Services (GSS) Portfolio, Office of Supply Chain Management (SCM), requires Global Supply OCONUS Logistics Operations Solutions Support in the Indo-Pacific Command’s (INDO-PACOM) Guam Area of Responsibility (AOR). For the purposes of this document, the term "Guam Area of Responsibility (AOR)" is defined as, and limited to, the island of Guam.

The intent is to implement a global supply chain solution that supports Federal and Department of Defense (DoD) consumers with commercial items such as office supplies, tools and hardware, housewares, and cleaning products. The contractor shall source, warehouse, and deliver commodities within 3 business days after receipt of order in Guam. Exceptions apply to large furniture items, for which delivery timeframes will be coordinated by the Contracting Officer (CO) and the Program Management Office (PMO) on a case-by-case basis.

The contract supports DoD and Federal civilian agencies operating in Guam. All resources, including warehouse/s or warehouse space/s, shall be exclusively dedicated to this requirement.

C.2 SCOPE OF WORK

The contractor shall provide a comprehensive supply chain solution that includes sourcing, procurement, warehousing, transportation, and delivery of commodities specified in each Delivery Order (DO), as further outlined in this PWS.

Attachment 1 provides a listing of National Stock Numbers (NSNs), including item descriptions, units of measure, and quantities ordered during calendar year 2024. Customer shipments may be directed to DoD and/or Federal civilian agencies located throughout Guam.

Attachment 8 includes a sample of potential delivery locations; however, it is not exhaustive.

The contractor must maintain the capability to deliver to any location within the Guam AOR, defined as and limited to the island of Guam.

This contract is solely intended to support DoD components and Federal civilian agencies operating in and around Guam. The contractor shall not utilize any commodities or warehouse facilities associated with this contract for any purpose other than fulfilling the requirements of this IDIQ contract in support of GSA’s INDO-PACOM mission in Guam.

C.3 REQUIREMENTS

C.3.1 Procuring

a. The items identified in Attachment 1 represent commercially available items, such as office supplies, janitorial and sanitation supplies, and industrial products.

Attachment 4 provides the National Stock Number Description. All items must conform to the specifications of the NSN in Attachment 4.

b. The contractor is to deliver the NSN items listed in Attachment 1, in accordance with the individual delivery orders.

c. The actual list of products will be dynamic during the life of the contract with additions, modifications and deletions which are within the scope of this solicitation. Either the government or contractor may suggest these types of changes but change approval rests solely with the government.

d. The contractor must have a plan for monitoring suppliers’ compliance with the

Domestic Sourcing Restrictions contained in the contract, Preference for Certain Domestic Commodities, Berry Amendment, Trade Agreements Act (TAA), Restriction on Acquisition of Carbon, Alloy and Armor Steel Plate, Restrictions on Certain Foreign Purchases, and Restriction on Acquisition of Hand or Measuring Tools.

e. The contractor is responsible for sourcing all products in Attachment 1, as well as other products added throughout the life of this IDIQ, and the products must meet the following requirements:

●Pursuant to the provisions of the Javits-Wagner-O’Day Act, production facilities of the NIB and NISH items marked as AbilityOne in Column D in Attachment 1 are mandatory sources and the contractor must procure those items from AbilityOne distributors.

●Pursuant to FAR 8.6, items marked as UNICOR in Column D in Attachment 1 are mandatory sources for the contractor and must procure those items from

UNICOR.

●All other items listed in Attachment 1 not identified as AbilityOne must be TAA compliant per FAR subpart 25.4. A list of countries with Trade Agreements with the United States is located at the following link.

f. Unit of Issue. The items identified in Attachment 1 are standard U.S. Government units of issue. Variances from this unit of issue must be explicitly identified in the proposal.

C.3.2 Warehousing https://www.gsa.gov/buy-through-us/purchasing-programs/multiple-award-schedule/help-with-mas-contracts-to-sell-to-government/roadmap-to-get-a-mas-contract/readiness-assessment-for-mas-offerors/look-up-trade-agreements-actdesignated-countries

a. The contractor must have ownership or access to at least one warehouse in Guam.

The contractor must provide documentation showing that it will have ownership of warehouse(s) or formal agreements for access to warehouse(s) upon contract award.

b. More than one warehouse is allowable, but is not required.

c. Warehouse spaces are to be used solely for the storage of items that support this initiative. A warehouse may be separated to allow for designated warehouse space to support this contract. The designated warehouse space must at least be separated by an immovable wall and must have separate access and must meet all security controls and restrictions. However, the warehouse for this requirement does not have to be a stand-alone facility.

d. The contractor must have access to a warehouse or consolidation point within the

United States (US), which will be used to consolidate items procured in the US prior to overseas shipment.

C.3.3 Transportation/Delivery

a. Upon the receipt of the DO from GSA, within 3 business days the contractor will deliver all items to the destination identified in the DO within Guam.

Attachment 1 identifies forecasted volumes in the INDO-PACOM Guam theatre.

b. The contractor must meet the installation security requirements in accordance with the requirements of each installation. Delivery may be made by commercial carriers, but this does not exempt the contractor from ensuring installation security and processing requirements are met during deliveries.

c. The contractor shall comply with FAR 52.247-64 and that all containers will be shipped to Guam on US flag vessels to comply with MARAD requirements.

d. The contractor shall be in compliance with GSA’s Electronic Data Interchange (EDI) requirements.

e. Consolidation of orders is allowed; however, the delivery requirements for all items in the shipment, and identified on the DOs, must not be affected by the consolidation. Consolidated shipments must only be consolidated to the end user identified in the “Mark For” data field of the DO.

f. The contractor shall be responsible for the creation and application of supply and shipping documentation, shipping labels, and package markings meeting customer requirements. The Contracting Officer’s Representative (COR) will ensure that all goods received conform to applicable regulations, as well as agency requirements, related to documentation, preservation, packing, packaging, marking, and labeling to include a readable 2d barcode. The primary references for this are:

●Defense Standard Practice for Military Packaging (MIL-STD-2073) ●Department of Defense Standard for Military Marking for Shipment and Storage (MIL-STD-129)

g. Dangerous Goods/Hazardous Materials. The contractor shall be responsible for compliance with all dangerous goods/hazardous materials regulations governing shipping, storing, and handling.

h. Base Access: The contractor shall be responsible for compliance with base and installation security and access requirements for each location. The contractor must provide to the CO within 15 days of contract award all employee and truck information that is being used for the delivery in order to obtain base and installation access. For delivery vehicles, the contractor must demonstrate the trucks are licensed and registered in Guam, have the proper insurance as indicated below, truck number and license plate number. For employees, needing access to the facility including the delivery drivers, the contractor must provide social security numbers, date of birth, copy of drivers’ license and a copy of the individual’s passport. If a new employee or vehicle needs access to the facility, the contractor must provide the requisite information as listed above to the CO/COR, at least 15 days prior to the requested access date.

i. Insurance: The contractor shall be required to demonstrate it will be in compliance with the following at the time of contract award:

●Automobile Property Damage Insurance Amount: $1,500,000 (U.S.

Dollar).

●Bodily Injury Insurance Amount: $1,500,000 (U.S. Dollar).

j. Shelf life. The contractor is responsible for compliance to ensure all commodities with a stated expiration date are delivered to the customer with at least 80% shelf life remaining for each item delivered.

The contractor will be assessed a fee of $1,500 per day if it fails to maintain insurance and will result in a negative CPARS report for the contractor and could result in future option periods not being exercised.

C.3.4 Vendor e-Portal and EDI Requirements

a. The contractor must have an e-portal system that meets the requirements noted in the solicitation and shall provide GSA and its customers access to the e-portal.

The e-portal system must allow the government to view current, up to date information on all shipments, including the requisition numbers, purchase order number and delivery status. Through this e-portal the contractor must provide current, up to date stock levels as well as additional information on all commodities such as the country of origin and whether the items are AbilityOne or UNICOR specific, as well as other statistical data (such as: timely delivery rate, order fulfillment, lead times, etc.) the government may request to view via the e-portal.

b. The contractor must have EDI interfaces with GSA as the primary method for transmission of data in the normal course of business during the ramp up period following the award.

c. All order status information, including backorder statuses, must be kept up to date at all times.

C.3.5 Performance Metric

The following metrics will be used to measure contractor performance:

a. Order fulfillment. The right item, in the right quantity and condition will be delivered within the specified timeframe at a level not less than 97.5% for each quarter of each Fiscal Year. The basis for this measurement will be from the date the DO is issued until the date of delivery (proof supplied by the contractor) or the customer processes the delivery receipt, whichever is earlier.

b. Use of mandatory sources. All items must be sourced from mandatory sources.

C.3.6 Contingency/Surge Requirements

Surge requirements may occur in the event of a real-world contingency or planned exercise. The contractor must demonstrate and have the capability to meet the increased demand, by at least 30% for each item, for a period of 30 days to 6 months at a time. The contractor should also be prepared for potentially higher demand at the 4th quarter of each fiscal year.

C.3.7 Warranty and Recalls

The contractor will immediately notify the CO and the customer when an issue associated with warranties or recalls for any product identified in Attachment 1 arises. The contractor shall review orders for items that may have a warranty or be under recall and directly notify customers who have purchased items within these categories, in addition to notifying the GSA CO and other responsible government parties as identified.

C.4 ADDITIONAL REQUIREMENTS

C.4.1 Base and Installation Security Access

General Information

Contractor access to military installations for delivery personnel and vehicles shall be coordinated through the CO or designated representative. The contractor shall obtain identification cards and base passes for employees and vehicles. At time of application, Security Forces may conduct a background check on employees. Upon termination of employment, the contractor shall return identification cards and base passes to Security Forces within 24 hours. The contractor shall submit a written request on company letterhead to the CO listing the following: contract number, and names of employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The CO will endorse the request and forward it to the issuing base pass and registration office or security police for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

When work under the contract requires unescorted entry to controlled or restricted areas, the contract holder shall comply with AFI 31-101, Volume 1, The Air Force Installation Security Program, and AFI 31-501, Personnel Security Program Management, citing the appropriate paragraphs as applicable.

These procedures are subject to change. No changes to base access procedures will constitute the basis for a claim against the government. The GSA representatives in Guam will assist the contractor with installation access procedures as needed.

Employees

● The contractor shall be responsible for compliance with base and installation security and access requirements for each location. The contractor must provide the CO, within 15 days of contract award, the delivery drivers’ and contractor employee’s/representative’s social security number or the Guam number called “a resident registration number/individual number”; date of birth; copy of drivers’ license and a copy of the individual’s passport for those individuals that will need to obtain base and installation access.

The contractor will be assessed a penalty of $300 (U.S. Dollars) per day for failure to register employees within 15 days of contract award. The contractor will also be assessed $300 (U.S. Dollars) per day for any day it is found not in compliance with base access, vehicle requirements during the life of the contract.

The CO will also assess a negative CPARS report for the contractor.

● The contractor’s employees must be easily recognized as its employees. This may be accomplished by either (1) the employee wearing distinctive clothing bearing the company’s name and employee’s name, or (2) the employee wearing an identification badge bearing the company’s name and the employee’s name, with the badge worn or attached to the employee’s outer garment at all times. Clothing or badges shall be provided by the contractor. Employees shall present a neat and clean appearance.

Motor Vehicles

All company-owned and privately-owned motor vehicles requiring access to military installations during performance of the contract must be registered with each installation prior to gaining access. The requisite decals and/or permits will be issued and displayed on the vehicles in the manner as directed by the Vehicle Registration Officer. Vehicle decals shall be removed from vehicles and turned into Vehicles Registration at the end of the contract or as soon as the vehicles are no longer used in the performance of the contract or as directed by the CO. The contractor’s vehicle shall have its name neatly exhibited on each side of the vehicle. The vehicle shall be maintained in a satisfactory mechanical condition and display a valid license plate, have the proper insurance and safety inspection sticker. The contractor shall operate vehicles in compliance with base traffic regulations. There is a 15-day approval period, at minimum, before contractor vehicles are allowed to enter bases and installations.

The contractor will be assessed a penalty of $300 (U.S. Dollars) per day for failure to register the vehicle within 15 days of contract award. The contractor will also be assessed $300 (U.S. Dollars) per day for any day it is found not in compliance with base access, vehicle requirements during the life of the contract. The CO will also assess a negative CPARS report for the contractor.

C.4.3 Insurance

All vehicles must be properly inspected/insured as indicated herein. Prior to the commencement of work, the contractor shall furnish to the CO a document confirming the required insurance has been obtained for each contract vehicle. The contractor is required to include the FAR 52.228-5 clause, "Insurance-Work on a Government Installation," in all applicable subcontracts. The contractor must ensure that the requisite insurance policies, as identified herein, provide that any cancellation of or any material change to the policy shall not go into effect for no less than thirty

(30) calendar days after written notice of the cancellation or change has been provided to the GSA CO and the GSA CO has submitted his or her approval to the cancellation or change.

The contractor shall be required to demonstrate it will be in compliance with the following at the time of contract award:

a. Automobile Property Damage Insurance:

● Coverage Amount: $1,500,000.00 (U.S. Dollar).

b. Bodily Injury Insurance:

● Coverage Amount: $1,500,000.00 (U.S. Dollar).

The contractor will be assessed a fee of $1,500 per day (U.S. Dollars) if it fails to maintain insurance and will result in a negative CPARS report for the contractor and could result in future option periods not being exercised.

C.4.4 Quality Assurance

The contractor must comply with the Quality Assurance Surveillance Plan (QASP) in Attachment 3. The QASP sets forth the procedures and guidelines the government will use to ensure the required performance, quality standards, and levels of service are achieved by the contractor. This will occur by applying the Methodologies to Monitor Performance as outlined in Section 3.0 of the Attachment 3, QASP. The methods include Surveillance, Customer Feedback, and determination of adherence to Acceptable Quality Levels that are listed in the QASP section for Performance Work Summary. All this information is used to monitor contract performance, quality, as well as to identify the required documentation and necessary resources.

The QASP will be used to monitor contractor compliance with the requirements in the solicitation.

C.5 CONTRACT ADMINISTRATION

Administration of the IDIQ will include but are not limited to the following:

1. Annual reviews of the IDIQ

2. Surveillance in conjunction with COR to ensure IDIQ holder is complying with terms and conditions including, but not limited to, the following:

a. Use of the IDIQ (GSA will rely on COR to evaluate whether items delivered, etc.)

b. Required delivery timeliness, which requires proof of inspection and acceptance as well as COR approved invoices. An itemized invoice shall be submitted at least monthly or upon expiration of this IDIQ, whichever occurs first, for all deliveries made and for which payment has not been received. These invoices need not be supported by copies of delivery tickets.

c. Proper billing (invoice submitted per instructions on the delivery order (GSA’s Credit and Finance Center).

C.5.1 Minimum Dollar Value

The Contractor shall accept all orders. GSA guarantees a minimum dollar value of $20,000.00 for the anticipated contract.

C.5.2 Full Operational Capability

The offeror must be at Full Operational Capability (FOC) within 120 days after award. FOC must include all NSNs except for non-stock items as identified in Attachment 1.

C.5.4 Reporting Requirements

The offeror shall refer to the Attachment 3 - QASP, for performance and reporting requirements.

C.5.5 Customer Service

The contractor must provide GSA with an email address and phone number of a Point of Contact (POC) for customer questions regarding orders, including order statuses. For example, if an order is delayed, a customer may contact GSA’s National Customer Service Center (NCSC) for status.

NCSC will then contact the contractor POC to discuss the order and receive a status update to send to the customer.

The POC must respond with the appropriate order status in 24 hours of receiving the inquiry.

C.5.6 Annual Cybersecurity Supply Chain Risk Management (C-SCRM) Plan Submission

To ensure Contractors remain aware of and are implementing emerging SCRM requirements over the life of the contract, a SCRM Plan update will be submitted to the Contracting Officer no later than 60 calendar days before the end of the base year and each option period. Refer to NIST SP 800-161 for additional guidance. GSA has developed and provided a template (Attachment

9) to aid the development of your SCRM Plan.

C.5.7 Bearer Pick Up

The contractor must provide a plan for a “bearer pick-up option” at the contractor's warehouse for next day pick-up for in-stock items.

https://docs.google.com/spreadsheets/d/16FwoIuI7MGk93CPU2vu6kOxjrnvhW1mgRjnbBrLUK5o/edit#gid=606693175

SECTION D

PACKAGING AND MARKING

D.1 MARKING, PACKAGING, LABELING AND DOCUMENTATION

Contractors shall adhere to the marking, packaging, labeling, and documentation instructions specified in each individual Delivery Order. Additionally, all materials must conform to the requirements outlined in Attachment 6, Supplemental/Clarification Sheet Pertaining To Packing List and Documentation, and the QASP, which is detailed in Attachment 3.

If a contractor needs to deviate from these established guidelines, they must first obtain written approval from the GSA Contracting Officer.

SECTION E

INSPECTION AND ACCEPTANCE

E.1 PLACE OF INSPECTION AND ACCEPTANCE

Products provided under this IDIQ will be inspected, prior to acceptance, at the specific locations where they are to be delivered, provided, or both. The GSA CO/CS/COR will inspect all deliverables for content, completeness, accuracy, and conformance to the requirements of the

IDIQ.

All work performance, reports, conformance to required stock levels, and other deliverables must adhere to the terms of the IDIQ, at a minimum, in order to be eligible for acceptance.

E.1.2 INSPECTION AND ACCEPTANCE

1. Delivery Receipt:

A government representative may sign for receipt of the items at each location. This signature(s) does not imply inspection and acceptance. The signature only acknowledges the delivery was made.

2. Inspection

Inspection will be made within 10 days after delivery for any hidden or latent discrepancies and will be reported to the GSA Contracting Officer.

3. Acceptance:

a. Per FAR Subpart 46.501, general acceptance constitutes acknowledgment that the supplies or services conform to applicable contract quality and quantity requirements, except as provided in this subpart and subject to other terms and conditions of the contract. The COR or a designated government representative will determine the acceptability of the delivery. Acceptance shall ordinarily be evidenced by execution of an acceptance certificate on an inspection or receiving report form or commercial shipping document/packing list.

Acceptance or rejection shall be provided as soon as possible by the government representative but not more than 10 days after inspection.

b. Per FAR Subpart 46.502, acceptance of supplies or services is the responsibility of the CO. When this responsibility is assigned to the cognizant contract administration office or to another agency (see FAR Subpart 42.202 (g)) acceptance by that office or agency is binding on the government.

c. Per FAR Subpart 46.503, each delivery order shall specify the place of acceptance

(for transportation terms, see FAR Subpart 47.3). Supplies accepted at a place other than the destination specified at in the delivery order shall not be re-inspected at the specified destination for acceptance purposes but should be examined at the specified destination for quantity, damage in transit, and possible substitution or fraud.

SECTION F

DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE (PoP)

Base Period: Date of Award, for one year Option Period 1: Date of Effective 1st Option Period, for one year Option Period 2: Date of Effective 2nd Option Period, for one year Option Period 3: Date of Effective 3rd Option Period, for one year Option Period 4: Date of Effective 4th Option Period, for one year

F.2 PLACE OF PERFORMANCE

Each Delivery Order will delineate the specific delivery location for the NSN(s) procured under that order. Attachment 8 includes a sample of potential delivery locations; however, it is not exhaustive. The contractor must be prepared to fulfill deliveries to any location throughout Guam, regardless of whether the specific site is explicitly listed in Attachment 8.

F.3 PERFORMANCE METRICS

The Quality Assurance Surveillance Plan (“QASP”) is included as Attachment 3. The QASP is a living document and may undergo revision throughout the performance of the IDIQ to address targeted performance concerns. Revisions to the QASP are at the discretion of the CO. Any changes to the QASP will be provided to the vendor.

SECTION G

CONTRACT ADMINISTRATION DATA

G.1 CONTRACT ADMINISTRATION POINTS OF CONTACT

Contracting Officer Carlton Benton Contracting Officer General Services Administration 1800 F. Street Washington, DC 20405 Email: Carlton.Benton@gsa.gov

Contracting Specialist Alyssa Marley Contract Specialist General Services Administration 1800 F. Street Washington, DC 20405 Email: Alyssa.Marley@gsa.gov

Contracting Officer’s Representative

(COR)

To Be Determined (TBD)

G.2 CONTRACTING OFFICER’S AUTHORITY

The CO assigned to this contract has the responsibility of ensuring the performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding the interests of the United States in its contractual relationships. In this regard, the CO is the only individual who has the authority to enter, administer, amend, or terminate this agreement. In addition, the CO is the only person authorized to approve changes to any of the requirements under this agreement, and notwithstanding any provision contained elsewhere in this agreement, the said authority remains solely with the CO.

The contractor must immediately request clarification from the CO when a question arises regarding the authority of any person to act for the CO under the agreement or when the contractor receives direction that appears outside the scope of the agreement. The contractor must seek clarification in writing or e-mail with a subsequent response in the same format from the CO either acknowledging authority of the person or denying such authority.

Costs incurred that were not authorized in writing by the CO and work outside the scope of the contract must be considered unallowable costs and will not be reimbursed by the government.

The federal government will not reimburse contractors for certain expenses, known as unallowable costs. Any work that is performed outside of the CO’s direct written approval, is at the sole risk of the contractor, including loss of payment.

Only those government representatives (e.g. COR), as designated in writing by the CO, may provide technical or other interpretations in the performance of this contract. Technical mailto:Carlton.Benton@gsa.gov mailto:Alyssa.Marley@gsa.gov interpretation will be provided only within the limits specified in this paragraph, as delineated in a letter of authority from the CO or contained in Section D or elsewhere of this agreement.

As used herein, “technical interpretation” is defined as providing technical clarification, confirming the results of meetings, completing details in the form of work orders, pursuing certain lines of inquiry, or otherwise serving to accomplish the contract Performance Work Statement (PWS). Technical directions may be issued either verbally or in writing, and signed by the COR or CO. Such technical direction must include or comply with the following:

1. Be consistent with the general scope of work and terms and conditions contained in the agreement.

2. Does not constitute assignment of new work or change the terms, conditions, or specifications of the agreement.

3. Does not constitute a basis, either directly or indirectly, that could result in a change in the pricing, quantity, quality, or period of performance as established in this agreement.

Technical direction that exceeds the authority listed above or the limits of specific letters of authority is invalid and will not be enforceable against the government. Any costs incurred by the contractor in violation of this clause will be considered unallowable costs and will not be reimbursed by the government.

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The GSA CO will formally designate the IDIQ COR(s) in writing and provide the designation letter(s) to the vendor.

The COR is a logistics manager for GSA, and will manage the BPA and monitor performance on behalf of GSA and report back to the IDIQ CO. The COR has authority to accept, on behalf of the government, all work called for by the IDIQ and will represent the IDIQ CO in the technical phases of the work. The COR will provide government program management and IDIQ administration for the life of the IDIQ and will regularly interface with the CO during IDIQ administration.

The COR is not authorized to change any of the terms and conditions, scope, schedule, or price of the IDIQ. Changes to the scope of work, terms and conditions, or any other modification to this IDIQ will be made only by the IDIQ CO through a properly executed modification. The authority of the GSA COR is strictly limited to the specific duties set forth in his or her designation letter. Relying on direction or instruction from anyone other than the GSA CO–or the designated GSA COR acting within the strict limits of his or her responsibilities as set forth in his or her designation letter–does so at its own risk and expense. Such actions will not bind the government contractually.

All contractual questions must be directed to the GSA CO.

G.4 ELECTRONIC COMMUNICATIONS

The Contractor must assure an electronic means for communicating with GSA personnel. The Contractor must ensure that the communications are compatible with the GSA’s electronic mail system and software, which is Google Mail (GMAIL). The Contractor must also ensure that the Contractor’s electronic mail has the capability to receive and retrieve attachments. All contract reports/deliverables, including the proposal requirements outlined in Section K, L, and M of the solicitation, must be made in electronic format with all linkages and interdependencies readily traceable.

G.5 BILLING INSTRUCTIONS

G.5.1 Vendor Portal (VP) And Electronic Data Interchange (EDI) Requirements

The contractor will be responsible for establishing EDI interfaces with GSA as the primary method for transmission of data associated with conducting business with GSA Vendor Portal (VP) and Electronic Data Interchange (EDI) Requirements

The government will allow the vendor to choose either VP or EDI for conducting business transactions with GSA. VP requires retrieval of orders and significant manual entries of transactional data via a GSA provided portal. EDI is better suited for higher volume vendor, but upfront costs can be significant. Additional information and points of contact for business transaction processing requirements can be found at:

https://www.gsa.gov/buy-through-us/purchasing-programs/requisition-programs/gsa-global-supp ly/doing-business-with-global-supply/business-transaction-processing

Note to Contractors:

● Within 3 days of contract award, the contractor must contact gsaedi@gsa.gov to start the EDI or VP onboarding process. Failure to contact GSA EDI within the above identified timeframe may result in negative CPARS reports.

● Contractors which may temporarily receive both fax and EDI/VP orders are responsible for ensuring that they do not duplicate enter/ship the orders.

a) VP Transactional Business Requirements Vendors choosing VP shall be provided with an internet portal address and logon to perform commodity transaction processing with GSA.

All transactions will be submitted to and received by the “prime” vendor ONLY. Any additional electronic transaction communication that is required to fulfill Customer Order(s) between the https://www.gsa.gov/buy-through-us/purchasing-programs/requisition-programs/gsa-global-supply/doing-business-with-global-supply/business-transaction-processing https://www.gsa.gov/buy-through-us/purchasing-programs/requisition-programs/gsa-global-supply/doing-business-with-global-supply/business-transaction-processing mailto:gsaedi@gsa.gov vendors and its suppliers shall be the responsibility of the “prime” vendor ONLY. No subcontractor submissions accepted.

The contractor must coordinate with GSA on a regular basis, to be determined by the CO and the contractor, in order to understand and verify compliance with GSA business rules and requirements as they relate to:

● Processing of backorders;

● Purchase order acknowledgements;

● Shipment information;

● Delivery information;

● Delivery documentation;

● Accuracy of data provided to GSA;

● Contractor cancellations;

● Customer cancellations;

● Interpretation of GSA data in order to meet GSA shipping documentation guidelines; and

● Processing of emergency purchase orders

c) VP Transactional Data Requirements The Vendor is required to retrieve orders and provide the following information and data via the

VP:

● Acknowledge receipt of a purchase order within one calendar day

● Acknowledge receipt of a purchase order change within one calendar day

● Provide Requests for:

o Backorder o Changes in delivery dates o Substitution o Cancellation

● Provide purchase order status of cancelled, backordered, or shipped;

o Back Orders MUST have an Estimated Delivery Date included

● Provide shipment information o Shipment Status (ship, cancel or backorder) o Carrier tracking number

● Export Packing Facility or Consolidation and Containerization point used

● Provide Advance Ship Notice within one calendar day following shipment

● Provide delivery confirmation information including, but not limited to, date of delivery for all shipments

● Invoice for orders fulfilled when delivered o Correct erroneous information provided to GSA on the disposition of a purchase order;

o Full line accountability is required o Utilize the FedPay portal at http://apps.ocfo.gsa.gov/vendorpayment/index.htm.

http://apps.ocfo.gsa.gov/vendorpayment/index.htm

In addition, GSA may require the vendor to fully comply with future system or transaction changes including, but not limited to, the following:

● Transportation Carrier Shipment Status Message/Shipment Delivery Date

● Inventory Inquiry/Advice codes

d) EDI Transactional Business Requirements Vendors must reliably perform commodity transaction processing with GSA by utilizing a standardized electronic method of communication, compatible with GSA transactional systems.

GSA utilizes the ANSI (American National Standards Institute) X-12 family of transaction sets to electronically communicate both “Inbound” and “Outbound” transaction sets.

All transactions will be submitted to and received by the “prime” vendor ONLY. Any additional electronic transaction communication that is required to fulfill Customer Order(s) between the vendors and its suppliers shall be the responsibility of the “prime” vendor ONLY. No subcontractor submissions accepted, and contractor teaming arrangements must designate a lead vendor.

The contractor must coordinate with GSA on a regular basis, to be determined by the CO and the contractor, in order to understand and verify compliance with GSA business rules and requirements as they relate to:

● Processing of backorders;

● Purchase order acknowledgements;

● Shipment information;

● Delivery information;

● Delivery documentation;

● Accuracy of data provided to GSA;

● Contractor cancellations;

● Customer cancellations;

● Interpretation of GSA data in order to meet GSA shipping documentation guidelines; and

● Processing of emergency purchase orders

All electronic communications between GSA vendors shall be through the GSA EDI (Electronic Data Interchange) Gateway or a GSA identified third-party service provider.

e) Initiating Electronic Communications with GSA GSA reserves the right to test and validate the vendor’s EDI capabilities for all required transaction sets before on-boarding is authorized.

GSA will coordinate the process to on-board awarded vendors directly to the GSA EDI Gateway or an approved GSA identified third-party service provider using the ANSI X-12 EDI standards detailed in the sections below and identified in the Table below, of this document.

To initiate the onboard process, GSA will provide vendors with a list of EDI questions which are used to determine specific vendor EDI capabilities. The questions shall be completed by the vendor and returned to GSA within five (5) business days.

Upon completing the EDI-Survey, GSA will coordinate end-to-end process testing with the vendor to assure compliance with EDI specifications. The end-to-end testing is estimated to be completed within 90 days after contract award/modification, excluding any protest periods.

f) EDI Transaction Implementation Conventions The Table G.4.1 below shows the EDI Implementation Specification for a given transaction set.

The following web site is available as a resource for researching detail on the business to government and government to business transactions:

https://vsc.gsa.gov/vsc/app-content-viewer/section/107

TABLE G.4.1

EDI TRANSACTION IMPLEMENTATION CONVENTIONS

EDI

Transaction Version Notes

ISA

(Interchange)

Version GS (Group)

Version Invoice 810 4010 00401 004010

Invoice 810 3010 (4010 is preferred) 00401 003010

Delivery Order 850 3040 00304 003040 Delivery Order Acknowledgement 855 4010 00401 004010 Advance Ship Notice (ASN) / Manifest 856 4010 00401 004010 Delivery Order Cancellation / Customer Initiated Change 860 4010 00401 004010

Functional Acknowledgement 997

3010, 3040, Based on interchange version same version of transaction set it is acknowledging.

https://vsc.gsa.gov/vsc/app-content-viewer/section/107

Note:

GSA reserves the right to implement additional ANSI X-12 transaction sets as its business operations deem appropriate and will require vendors to implement them in a timely manner.

Future transaction sets may include EDI 846 (Inventory Inquiry/Advice), EDI 214 (Transportation Carrier Shipment Status Message/Shipment Delivery Date), EDI 865 (Purchase Order Change Acknowledgement), and EDI 315 (Status Details, Ocean).

g) Validation Testing of EDI Transaction Sets GSA personnel will validate vendor’s EDI Transaction Set communication following contract award or modification. GSA will coordinate end-to-end testing with GSA systems and the vendor’s systems. At a minimum, the following transactions will be validated:

● EDI 850 Purchase Order

● EDI 997 Functional Acknowledgement

● EDI 855 Purchase Order Acknowledgement

● EDI 856 Advance Ship Notice/Manifest

● EDI 860 Purchase Order Cancellation / Customer Initiated Change

● EDI 810 Invoice

GSA may select up to 20 items from the vendor’s offering for end-to-end testing and conduct testing with live production orders. These items will be tested under a number of different scenarios, such as: cancellation, backorder, multiple shipments, etc..

h) Business Communications to and from the Government GSA utilizes the ANSI X-12 family of EDI specifications to electronically communicate both “Inbound” (transactions provided by the vendor to GSA) and “Outbound” (transactions sent by GSA to the vendor) transaction sets for its business operations.

The following Inbound and Outbound EDI transaction sets are required for EDI vendors:

● Inbound EDI types (Transactions sent to GSA from Vendors)

● 855: Purchase Order Acknowledgement with three possible types of status:

▪ Accept, Backorder or Cancel (Note: Any backorder must be accompanied by an expected ship date) o 856: Advance Ship Notice/Manifest with three possible types of status:

▪ Ship, Backorder or Cancel (Note: Any backorder must be accompanied by an expected delivery date) o 810: Invoice o 997: Functional Acknowledgement

Outbound EDI types (Transactions sent from GSA to Vendors) o 850: Purchase Order (PO)

▪ GSA POs are transmitted hourly to the vendor. The vendor is required, at a minimum, to acknowledge all purchase orders within 24 hours of receipt.

o 860: Purchase Order Cancellation / Customer Initiated Change o 997: Functional Acknowledgement

i) Business to Government Communications using EDI Transaction Sets This section provides details regarding business-to-government transactions using EDI.

Vendors shall work with GSA to understand and adhere to GSA business rules and requirements as they relate to:

● Accuracy of data provided to GSA

● Purchase Order Acknowledgements

● Shipment information

● Delivery information

● Delivery documentation

● Processing of emergency Purchase Orders

● Processing of Backorders with the appropriate Estimated Ship Dates

● Customer cancellations

● Vendor cancellations

● The Interpretation of GSA data in order to meet GSA shipping documentation guidelines

Note: Submission of Vendor’s offering will be direct to GSA using current mechanisms of EDI or the Schedule Input Program (SIP) process. Currently, GSA is transitioning to a new Formatted Product Tool (FPT) for catalog uploads which will replace the SIP process.

● Functional Acknowledgement (EDI 997)

An EDI 997 is sent from the vendor to GSA in order to acknowledge the receipt of any EDI transmission sent from GSA. The EDI 997 must be sent no later than four (4) hours after receipt of an EDI transaction set from the GSA.

● Purchase Order Acknowledgement (EDI 855)

Purchase Order Acknowledgements shall be communicated with one of three possible types of status for each line item of the PO. The possible status types are; Accept, Backorder or Cancel.

Any EDI 855 Backorder shall be accompanied by an estimated ship date.

● Advanced Ship Notice/Manifest (EDI 856)

The Advance Ship Notice/Manifest shall be communicated with one of three possible types of status for each line item of the PO. The possible types of status are; Ship, Backorder or Cancel.

EDI 856 for shipped orders shall be communicated within 24 hours after an order has been shipped to a customer.

Any EDI 856 Backorder shall be accompanied by an estimated ship date.

GSA reserves the right to require any additional information it deems appropriate to conduct normal business operations. This may include but is not limited to, Proof of Delivery, Signature information of the individuals receiving items and Date of Delivery, etc.

The EDI 856 shall be provided to GSA prior to submitting the invoice (EDI 810) for any item.

● Purchase Order Cancellations or Customer-Initiated Change Request (EDI 860)

Within 24 hours after a Purchase Order Cancellation or Customer-Initiated Purchase Order Change Request has been received by the vendor, the vendor shall provide status on any order with either a Purchase Order Acknowledgement (EDI 855) or the Advance Ship Notice/Manifest

(EDI 856).

● Invoice (EDI 810)

Invoices shall be sent via the EDI 810 in a timely manner and only after the item(s) being invoiced have actually been delivered…