RFP# 2025-2000-0080, Bethel CRC.pdf

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RFP# 2025-2000-0080, Bethel CRC
Solicitation number
RFP# 2025-2000-0080, Bethel CRC
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Dillingham Census Area, Badger CDP, Alaska

About this file

This document is a Request for Proposals (RFP) issued by the Alaska Department of Corrections, Division of Institutions, for Community Residential Center (CRC) services in Bethel, Alaska. The Department is seeking proposals from agencies, corporations, or individuals to provide CRC services for up to 50 regular or per diem beds to meet the security and residential needs of adult offenders. The Department requires a contractor to provide a residential halfway house facility that will facilitate the transition of offenders from incarceration to being productive members of the community. Proposals are due by September 30, 2024, and the contract is expected to start on November 1, 2024.

The Department does not currently have a specific budget appropriation for these services, but estimates the proposed bed rates will be competitive with current CRC rates in the Bethel area. The Department reserves the right to purchase additional beds if funding allows during the contract term. Offerors may propose to provide fewer than the total number of beds required. The contract will be awarded to the highest ranked proposal based on the evaluation criteria outlined in the RFP, which include experience and qualifications, understanding of the project, and cost.

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STATE OF ALASKA

REQUEST FOR

PROPOSALS

OFFERORS ARE NOT REQUIRED TO RETURN THIS FORM.

IMPORTANT NOTICE: IF YOU RECEIVED THIS SOLICITATION FROM THE STATE OF ALASKA’S

“ONLINE PUBLIC NOTICE” WEB SITE, YOU MUST REGISTER WITH THE PROCUREMENT OFFICER

LISTED IN THIS DOCUMENT TO RECEIVE NOTIFICATION OF SUBSEQUENT AMENDMENTS. FAILURE

TO CONTACT THE PROCUREMENT OFFICER MAY RESULT IN THE REJECTION OF YOUR OFFER.

ISSUED BY:

DEPARTMENT OF CORRECTIONS

DIVISION OF INSTITUTIONS

PRIMARY CONTACT:

MICHAEL LIM

PROCUREMENT MANAGER

MICHAEL.LIM@ALASKA.GOV

(907) 465-6014

COMMUNITY RESIDENTIAL CENTER SERVICES

BETHEL, ALASKA

(50 REGULAR OR PER DIEM BED RATE, TBD)

RFP 2025-2000-0080

ISSUED AUGUST 23, 2024

STATE OF ALASKA – REQUEST FOR PROPOSALS RFP 2025-2000-0080

COMMUNITY RESIDENTIAL CENTER SVCS - BETHEL

2 Rev. 8/24

TABLE OF CONTENTS

SECTION 1. INTRODUCTION & INSTRUCTIONS

SEC. 1.01 PURPOSE OF THE RFP

SEC. 1.02 BUDGET

SEC. 1.03 DEADLINE FOR RECEIPT OF PROPOSALS

SEC. 1.04 QUESTIONS DEADLINE

SEC. 1.05 PRIOR EXPERIENCE & QUALIFICATIONS

SEC. 1.06 REQUIRED REVIEW

SEC. 1.07 RETURN INSTRUCTIONS

SEC. 1.08 ASSISTANCE TO OFFERORS WITH A DISABILITY

SEC. 1.09 AMENDMENTS TO PROPOSALS

SEC. 1.10 AMENDMENTS TO THE RFP

SEC. 1.11 RFP SCHEDULE

SEC. 1.12 PRE-PROPOSAL CONFERENCE/TELECONFERENCE

SEC. 1.13 ALTERNATE PROPOSALS

SEC. 1.14 NEWS RELEASES

SECTION 2. BACKGROUND INFORMATION

SEC. 2.01 BACKGROUND INFORMATION

SECTION 3. SCOPE OF WORK & CONTRACT INFORMATION

SEC. 3.01 SCOPE OF WORK

SEC. 3.02 CONTRACT TERM AND WORK SCHEDULE

SEC. 3.03 CONTRACT TYPE

SEC. 3.05 PROMPT PAYMENT FOR STATE PURCHASES

SEC. 3.06 CONTRACT PAYMENT

SEC. 3.07 CONTRACT PRICE ADJUSTMENTS

SEC. 3.08 LOCATION OF WORK

SEC. 3.09 THIRD-PARTY SERVICE PROVIDERS

SEC. 3.10 SUBCONTRACTORS

SEC. 3.11 JOINT VENTURES

SEC. 3.12 RIGHT TO INSPECT PLACE OF BUSINESS

SEC. 3.13 CONTRACT PERSONNEL

SEC. 3.14 CONTRACT CHANGES - UNANTICIPATED AMENDMENTS

SEC. 3.15 NONDISCLOSURE AND CONFIDENTIALITY

SEC. 3.16 INDEMNIFICATION

SEC. 3.17 INSURANCE REQUIREMENTS

SEC. 3.18 TERMINATION FOR DEFAULT

SEC. 3.19 UTILITIES

SEC. 3.20 SPECIFICATION OF AUDIT CRITERIA AND CORRECTIVE ACTION PROCEDURES

SEC. 3.21 TRANSITION56

SEC. 3.22 PERFORMANCE STANDARDS

SEC. 3.23 INVESTIGATION AND LITIGATION

SEC. 3.24 CONTINUING EDUCATION

SEC. 3.25 RECORDS

SEC. 3.26 RESEARCH

SEC. 3.27 FORMAT OF REPORTS AND DATA

SEC. 3.28 LEGAL PROCEEDINGS

SEC. 3.29 PROHIBITATION OF BRIBES, GRATUITIES & KICKBACKS

SEC. 3.30 NON-COMPLIANCE PENALITIES

SECTION 4. PROPOSAL FORMAT AND CONTENT

SEC. 4.01 INTRODUCTION

SEC. 4.02 PROPOSAL CONTENTS

SEC. 4.03 EXPERIENCE AND QUALIFICATIONS

SEC. 4.04 UNDERSTANDING OF THE PROJECT

SEC. 4.05 COST PROPOSAL

SEC. 4.06 EVALUATION CRITERIA

3 Rev. 8/24

SECTION 5. EVALUATION CRITERIA AND CONTRACTOR SELECTION

SEC. 5.01 SUMMARY OF EVALUATION PROCESS

SEC. 5.02 EVALUATION CRITERIA

SEC. 5.03 SCORING METHOD AND CALCULATION

SEC. 5.04 EXPERIENCE AND QUALIFICATIONS (25%)

SEC. 5.05 UNDERSTANDING OF THE PROJECT (25%)

SEC. 5.06 CONTRACT COST (40%)

SEC. 5.07 ALASKA OFFEROR PREFERENCE (10%)

SECTION 6. GENERAL PROCESS AND LEGAL INFORMATION

SEC. 6.01 INFORMAL DEBRIEFING

SEC. 6.02 ALASKA BUSINESS LICENSE AND OTHER REQUIRED LICENSES

SEC. 6.03 SITE INSPECTION

SEC. 6.04 CLARIFICATION OF OFFERS

SEC. 6.05 DISCUSSIONS WITH OFFERORS

SEC. 6.06 EVALUATION OF PROPOSALS

SEC. 6.07 CONTRACT NEGOTIATION

SEC. 6.08 FAILURE TO NEGOTIATE

SEC. 6.09 OFFEROR NOTIFICATION OF SELECTION

SEC. 6.10 PROTEST

SEC. 6.11 APPLICATION OF PREFERENCES

SEC. 6.12 ALASKA BIDDER PREFERENCE

SEC. 6.13 ALASKA VETERAN PREFERENCE

SEC. 6.14 STANDARD CONTRACT PROVISIONS

SEC. 6.15 QUALIFIED OFFERORS

SEC. 6.16 PROPOSAL AS PART OF THE CONTRACT

SEC. 6.17 ADDITIONAL TERMS AND CONDITIONS

SEC. 6.18 HUMAN TRAFFICKING

SEC. 6.19 RIGHT OF REJECTION

SEC. 6.20 STATE NOT RESPONSIBLE FOR PREPARATION COSTS

SEC. 6.21 DISCLOSURE OF PROPOSAL CONTENTS

SEC. 6.22 ASSIGNMENT

SEC. 6.23 DISPUTES

SEC. 6.24 SEVERABILITY

SEC. 6.25 SUPPLEMENTAL TERMS AND CONDITIONS

SEC. 6.26 SOLICITATION ADVERTISING

SEC. 6.27 FEDERALLY IMPOSED TARIFFS

SECTION 7. ATTACHMENTS

SEC. 7.01 ATTACHMENTS

4 Rev. 8/24

SECTION 1. INTRODUCTION & INSTRUCTIONS

SEC. 1.01 PURPOSE OF THE RFP

The Department of Corrections, Division of Institutions is soliciting proposals to secure the services of an agency(s), corporation(s), or individuals(s) to provide community residential center (CRC) and support for a total of 50 regular or per diem bed rate (TBD) with no minimum or maximum to meet the security and residential needs of adult offenders in Bethel, Alaska.

SEC. 1.02 BUDGET

The Department of Corrections, Division of Institutions, does not currently identify a specific appropriation for this service. The more general appropriation includes many other cost allocations and does not specifically identify funds for these beds.

The DOC currently estimates that proposed bed rates for these services will be competitive with current CRC rates in the Bethel area. Negotiations may be needed.

Proposals for less than the total number of beds is acceptable. The department reserves the right to purchase additional beds if funding allows, during the life of the contract.

Approval or continuation of a contract resulting from this RFP is contingent upon legislative appropriation.

SEC. 1.03 DEADLINE FOR RECEIPT OF PROPOSALS

Proposals must be received no later than 2 PM prevailing Alaska Standard Time on SEPTEMBER 30, 2024, as indicated by postmark or email timestamp and late proposals will not be considered.

SEC. 1.04 QUESTIONS DEADLINE

All questions shall be received by 2:30 p.m. on September 18, 2024, and must be in writing (emailed, mailed or faxed) and directed to the procurement officer. Telephone conversations must be confirmed in writing by the interested party. The deadline date may be extended if question/s will change the scope of work in anyway. The issuing office shall issue, in writing, to all prospective offerors any necessary clarification or amendment to the RFP. If appropriate, the proposal due date will be extended for a reasonable period to allow offerors to modify their proposals. Individual oral explanations or instructions will not be considered binding.

Two types of questions generally arise. One may be answered by directing the questioner to a specific section of the RFP. These questions may be answered over the telephone. Other questions may be more complex and may require a written amendment to the RFP. The procurement officer will make that decision.

Procurement Manager: Michael Lim – 907-465-6014, Michael.lim@alaska.gov

SEC. 1.05 PRIOR EXPERIENCE & MANDATORY QUALIFICATIONS

Offeror must have experience successfully providing this type of service for a minimum of 5 years.

mailto:Michael.lim@alaska.gov

5 Rev. 8/24

CRC Standards require minimum experience for specific personnel or positions; otherwise, no specific minimums for operation of a CRC facility have been set for this RFP.

The minimum qualification for all contract employees providing direct or indirect services under these established standards shall be:

High school diploma or has passed a General Education Development (GED) test.

Must be 19 years of age at time of employment.

Complete a full criminal background investigation to include fingerprints, and NCIC/NLET check to determine criminal history.

An offeror's failure to meet these minimum prior experience requirements will cause their proposal to be considered non-responsive and rejected.

SEC. 1.06 REQUIRED REVIEW

Offerors should carefully review this solicitation for defects and questionable or objectionable material.

Comments concerning defects and questionable or objectionable material should be made in writing and received by the procurement officer at least ten days before the deadline for receipt of proposals. This will allow time for the issuance of any necessary amendments. It will also help prevent the opening of a defective proposal and exposure of offeror's proposals upon which award could not be made.

SEC. 1.07 RETURN INSTRUCTIONS

Do not submit your response through IRIS Vendor Self-Service (VSS).

Submitting a hard copy proposal, Offerors must submit one hard copy of their proposal to the procurement officer in a sealed package. The cost proposal included with the package must be sealed separately from the rest of the proposal and must be clearly identified. Regardless of method of delivery submit to the address shown below. The sealed proposal package(s) must be addressed as follows:

Department of Corrections Division of Administrative Services

Attention: Michael Lim Request for Proposal (RFP) Number: 2025-2000-0080

RFP Title: COMMUNITY RESIDENTIAL CENTER (CRC) FOR BETHEL, ALASKA

802 3RD STREET, RM 220

DOUGLAS, ALASKA 99824

If submitting a proposal via email, the technical proposal and cost proposal must be saved as separate PDF documents and emailed to MICHAEL.LIM@ALASKA.GOV as separate, clearly labeled attachments, such as “Vendor A – Technical Proposal.pdf” and “Vendor A – Cost Proposal.pdf” (Vendor A is the name of the offeror). The email must contain the RFP number in the subject line.

The maximum size of a single email (including all text and attachments) that can be received by the state is 20mb (megabytes). If the email containing the proposal exceeds this size, the proposal must be sent in

6 Rev. 8/24 multiple emails that are each less than 20 megabytes and each email must comply with the requirements described above.

Please note that email transmission is not instantaneous. Similar to sending a hard copy proposal, if you are emailing your proposal, the state recommends sending it with enough time to ensure the email is delivered by the deadline for receipt of proposals.

It is the offeror’s responsibility to contact the issuing agency at 907-465-6014 to confirm that the proposal has been received. The state is not responsible for unreadable, corrupt, or missing attachments.

Faxed proposals WILL NOT be allowed.

SEC. 1.08 ASSISTANCE TO OFFERORS WITH A DISABILITY

Offerors with a disability may receive accommodation regarding the means of communicating this RFP or participating in the procurement process. For more information, contact the procurement officer no later than ten days prior to the deadline for receipt of proposals.

SEC. 1.09 AMENDMENTS TO PROPOSALS

Amendments to or withdrawals of proposals will only be allowed if acceptable requests are received prior to the deadline that is set for receipt of proposals. No amendments or withdrawals will be accepted after the deadline unless they are in response to the state's request in accordance with 2 AAC 12.290.

SEC. 1.10 AMENDMENTS TO THE RFP

If an amendment is issued before the deadline for receipt of proposals, the amendment will be posted on the State of Alaska Online Public Notice (OPN) website. The link to the posting of the amendment will be provided to all who were notified of the RFP and to those who have registered with the procurement officer after receiving the RFP from the OPN.

After receipt of proposals, if there is a need for any substantial clarification or material change in the RFP, an amendment will be issued. The amendment will incorporate the clarification or change, and a new date and time established for new or amended proposals. Evaluations may be adjusted as a result of receiving new or amended proposals.

SEC. 1.11 RFP SCHEDULE

RFP schedule set out herein represents the state’s best estimate of the schedule that will be followed. If a component of this schedule, such as the deadline for receipt of proposals, is delayed, the rest of the schedule may be shifted accordingly. All times are Alaska Standard Time and subject to change through amendments if needed.

ACTIVITY TIME DATE

Issue Date / RFP Released August 23, 2024 Questions Deadline 2:30PM September 18, Deadline for Receipt of Proposals 2:00 PM September 30, Proposal Evaluations Complete October 10, 2024

7 Rev. 8/24

Notice of Intent to Award October 15, 2024 Contract Issued October 25, 2024 Start Date November 1, This RFP does not, by itself, obligate the state. The state's obligation will commence when the contract is approved by the Commissioner of the Department of Corrections, or the Commissioner's designee. Upon written notice to the contractor, the state may set a different starting date for the contract. The state will not be responsible for any work done by the contractor, even work done in good faith, if it occurs prior to the contract start date set by the state.

SEC. 1.12 PRE-PROPOSAL CONFERENCE/TELECONFERENCE

A pre-proposal conference has not been scheduled.

SEC. 1.13 ALTERNATE PROPOSALS

Offerors may only submit one proposal for evaluation. In accordance with 2 AAC 12.830 alternate proposals (proposals that offer something different than what is asked for) will be rejected.

SEC. 1.14 NEWS RELEASES

News releases related to this RFP will not be made without prior approval of the project director.

8 Rev. 8/24

SECTION 2. BACKGROUND INFORMATION

SEC. 2.01 BACKGROUND INFORMATION

Community Residential Centers help facilitate the transition of offenders from institutional confinement to parole/probation supervision, as well as providing an “intermediate sanction” for confined misdemeanants and parolees/probationers who commit technical violation of parole/probation, Community Residential Centers are healthy, supportive, and drug & alcohol – free environment that creates space for rehabilitation, reentry planning and adjustment to community living.

9 Rev. 8/24

SECTION 3. SCOPE OF WORK & CONTRACT INFORMATION

SEC. 3.01 SCOPE OF WORK

The Alaska Department of Corrections is soliciting proposals to secure the services of an agency(s), corporation(s), or individuals(s) to provide community residential center (CRC) and support services for a total of 50 regular or per diem bed rate (TBD) with no minimum or maximum guarantee to meet the security and residential needs of adult offenders in the Bethel, Alaska area.

The department requires a contractor to provide a residential halfway house facility (CRC) for offenders in order to provide security, food, shelter, transportation, supervision, programming, and the additional services specified herein and according to the minimums specified in the currently adopted set of Community Residential Center Operational Standards. The CRC will facilitate the safe and successful transition of offenders from incarceration to being productive members of the community.

Community Residential Centers help facilitate the transition of offenders from institutional confinement to parole/probation supervision, as well as providing an “intermediate sanction” for confined offenders and parolees/probationers who commit technical violation of parole/probation.

To facilitate the transition from institutional confinement back into the community, offenders may request and receive furlough to a Community Residential Center (CRC). After placement in a CRC, offenders are restricted to the center except for specifically approved passes from the facility for the purpose of work, education, treatment, and/or counseling activities. Residents must be engaged in approved employment, education or community work service projects, or some combination of these activities to constitute a full workweek of at least forty hours.

As an intermediate sanction for parole/probationers who commit violations of parole/probation conditions, CRC’s serve as a “halfway-in” facility to provide support, structure, and more supervision than parole/probation supervision can provide. These individuals are allowed to continue employment in the community but must return to the facility when not at work.

Community Residential Center also serves as an intermediate sanction for confined offenders who are placed in the center in lieu of incarceration. These placements are not allowed to leave the facility unless they are participating in community work service projects with direct supervision, and/or other approved Department of Corrections supervision.

All offenders in Community Residential Centers (with the exception of unsentenced and confined offenders) are expected to enter into, and progress through, a “multi-level” program. The program is designed to be responsive to individual and collective offender needs and to provide increasing opportunities for resident independence and responsibility. The “multi-level” program provides incentives for those offenders, through increased privileges, who demonstrate progress in learning skills and behaviors through participation in the program, which will support the successful reintegration of offenders back into the community.

Community Residential Centers must provide:

10 Rev. 8/24

1. Detention and/or supervision of offenders on behalf of the Department of Corrections.

2. Flexibility in behavioral based programs which are oriented to the specific needs of each individual in residence.

3. Either in-house or through referral to community providers, counseling, to address the substance abuse, anger management, pre-release and mental health treatment requirements of offenders in residence.

4. Assistance with all aspects of community transition, to include addressing offender needs for employment, housing and aftercare counseling referral.

This Request for Proposals will re-solicit for these CRC services currently under contract with a private provider (GEO Reentry of Alaska, Inc). The contract award based on this RFP will replace the current contract when it expires. Both new and current providers may submit proposals for these services.

Proposals offering to provide services for any or all of the 50 regular or per diem bed rate (TBD) with no minimum or maximum guarantee will be accepted. The actual number of offenders assigned to a specific CRC facility may vary, depending on the needs of the Department of Corrections.

The Department will establish target populations for each category of offender housed in the CRC based on an annual review of regional and departmental utilization of community beds. The Department is requesting each offeror to indicate in their proposal what categories their program can provide services for and the number of participants in each category. The approximate prisoner custody level populations for the contract facility are: Numbers 15-20% female beds, 35-45% confined, restitution center and unsentenced offenders, 30-50% furloughees, and 5-15% probationers/parolees. These are subject to change depending on the needs of the department.

A. Offers for fewer than the total number of beds specified in this RFP are welcome. In the event that the highest ranked contractor does not propose to provide the entire number of beds required in this RFP, the Department of Corrections maintains the right to negotiate and accept a best and final offer from the next highest remaining offeror(s) for provision of fewer than the number of beds originally offered in their proposal. The best and final offers in the cost category from the remaining providers will be scored and converted into points per the method set out in the RFP, and the cost point section will be recalculated into the total evaluation points to obtain the next highest ranked proposal susceptible for award. This process will continue until the department obtains the number of beds it requires.

The department requires a contractor to provide a residential halfway house facility (CRC) for offenders in order to provide security, food, shelter, transportation, supervision, programming, and the additional services specified herein and according to the minimums specified in the currently adopted set of Community Residential Standards. The CRC will facilitate the safe and successful transition of offenders from incarceration to being productive members of the community.

An offeror who enters into a contract with the Department of Corrections as a result of this RFP will also be required to provide a plan and comply with the following service provisions. Include sections to address how proposer will meet DOC requirements for the following, as specified in this RFP and in the Community Residential Standards.

11 Rev. 8/24

The purpose of this RFP is for an agency to provide Community Residential Center Services in Bethel, Alaska.

ADMINISTRATION

A. Qualifications of Facility Director

The facility and its correctional services shall be managed by a single facility director employed by the Contractor. Written policy and procedure shall provide that the facility director’s office be located with the facility and that his/her position be a full-time assignment. He/she will be required to personally inspect and review the facility and all operations on at least a weekly basis.

Documentation of such reviews shall be maintained including action plans to correct any noted deficiencies. The facility director shall be empowered with full authority to act for the Contractor and shall be responsible for all facility employees and subcontractors.

B. ACA Accreditation

It is not the intent of the Department of Corrections to require implementation of any contract provisions which jeopardize or require the American Correctional Association (ACA) accreditation of any Community Residential Center program. The Department is willing to consider and negotiate changes in the provisions of this contract that are necessary to obtain or maintain ACA accreditation. This provision does not obligate the Department to provide financial resources to the Contractor for such accreditation.

The department does not require ACA accreditation for our CRC’s, however it is requested that you explain your accreditation plans in your proposal if it is your intent to become accredited. If the offeror has already been accredited, please include the details in your proposal.

C. Policies, Procedures and Post Orders

The Contractor shall develop and submit to the State, for the State’s approval, no later than 40 days before the Service Commencement date the following:

• a facility policy and procedure manual that covers the full range of Facility operations.

• Post orders for security staff must be by post and shift and be maintained and updated annually.

D. Non-Smoking

The facility will be a non-smoking area for all staff and residents.

E. Self-Monitoring by Contractor

The Contractor will be responsible to establish a process for self-monitoring the facility operations to ensure compliance with all applicable DOC Community Residential Center Operational

12 Rev. 8/24

Standards, DOC policies, state and federal laws, and all applicable health and safety standards.

All monitoring reports and copies of corrective action plans will be forwarded to the Contract Monitor and the Director of Institutions within 30 days of the monitoring.

F. Contract Monitor

The State will be responsible for the costs of contract monitoring. The Contract Monitor shall have access at all times, with or without notice, to residents and staff, all areas of the Facility and to inspect all documents and records relating to the Contract and the Contractor’s performance.

This includes employee qualifications or the requirements of training, disciplinary records relating to serious incidents and security breaches and reports kept by the Contractor concerning the operation of the Facility. The Contractor shall permit the Contract Monitor and authorized representatives to make and remove copies of records. The Contractor shall obtain written waivers from its employees permitting the Contract Monitor to review employee qualifications and disciplinary records. Any such inspection or removal shall be in strict compliance with privacy rights and shall be kept confidential.

G. Office Space/Furnishings/Clerical Support

The Department of Corrections does not need contractor provided office space, furnishings, or clerical support within the contractor’s facility for its exclusive use.

H. Department of Corrections Policies & Procedures

The administration and operation of the facility must be in accordance with certain DOC Policies.

Subject to the provisions of the Contract, the Facility shall adopt and follow the departmental policies and procedures and any subsequent directives or policy changes.

I. Governing Policies

Please list and briefly reference only those governing or organizational policies that are pertinent to the operations of the proposed CRC. Include copies of the actual policies in properly labeled and page numbered appendices section(s) of the proposal.

J. Prisoners from other Jurisdictions

Prisoners from other jurisdictions will not be housed in the same living units as Alaskan prisoners without written permission of the Director of Institutions.

K. Photographing and Release of Information

The Contractor shall permit reporters or photographers to interview or photograph residents only with permission of the Deputy Commissioner and consistent with DOC 808.02, Prisoner/Media Contact.

13 Rev. 8/24

L. Incident Reporting

All incidents as described in DOC Policy 104.01, Special Incident Reporting, shall be reported to the Contract Oversight Officer & Shift Supervisor of the closest correctional institution. The Shift Supervisor will notify the Superintendent who in turn will notify the Director of Institutions.

Notification will be done telephonically within 24 hours and followed in writing within 48 hours.

The Department may investigate any incident pertaining to the performance of the Contract.

M. Other Reports

Monthly activity reports must be submitted to the Contract Oversight Officer detailing monthly program activities on a form provided by the DOC. In addition to the monthly activity report, the contractor must also send:

1. Monthly financial report, detailing resident's monthly financial earnings and disbursements.

2. The monthly check for the total amount collected from resident earnings withholding.

3. Report all CWS hours for CWS performed.

4. Copies of all incident reports that result in program terminations.

5. Copies of all grievances filed by residents.

6. Summary of all resident program evaluations for the preceding month.

7. List of current sex offenders.

8. Medical fees for services.

The contractor shall submit all reports to the Contract Oversight Officer no later than the 20th of the following month.

N. Statement of Standards/Manual

The successful offeror will be required to adhere to the contract conditions and reporting requirements cited in the current adopted Community Residential Center Operational Standards (available upon request). The Statement of Standards may be revised during the period covered by this RFP. The Contractor's compliance with the revised standards and reporting requirements will be required upon adoption or at an effective date to be determined by the Director of Institutions.

O. Public Information and Publicity

Contractor may release any non-exempt public record information which it possesses regarding

DOC prisoners. Contractor will not release public record information, which is exempt from public

14 Rev. 8/24 disclosure, or any non-public record information which it possesses regarding DOC prisoners.

Contractor will refer to the DOC requests for public information which it does not possess, public record information which may be exempt from public disclosure pursuant to Alaska laws, and non-public information.

Contractor will comply with DOC Policy 808.02 Prisoner/Media Contact with regard to all public information release and prisoner access to the media. Contractor will not knowingly subject any resident to unwanted publicity.

P. Target Populations / Categories of Offenders

The Department will establish target population configurations for each category of offender housed in the Community Residential Center (CRC) based on an annual review of regional and departmental utilization of community beds. The Department is requesting each offeror to indicate in their proposal what categories their program can provide services for and the number of participants in each category indicated below:

• Female Beds 15-20 %

• Confined, Restitution Center, and Unsentenced Offenders 35-45%

• Furloughees 30-50%

• Probationers/Parolees 5-15%

The Department reserves the right to alter the target population configurations due to the needs of the Department. The Department will give as much prior notification as possible whenever a modification to target population configurations is required and will take into consideration the ability of each provider to adapt to any modification. Changes in target population configurations will require the approval of the Director of Institutions.

1) Final Determination and Placement: The Department reserves the right to make the final determination on the acceptance or rejection of offenders referred to community residential/community restitution centers. Final determination for acceptance will be as follows:

a. Placement of less than sixty (60) days: When space is available, the Center shall accept all Department referrals. Placement shall be in accordance with the most current adopted Community Residential Center Operational Standards (CRC Standards).

b. Program placements of more than sixty (60) days: When space is available, the

Center shall accept Department referrals, except for specific cause. In the event of a disagreement between the center director and the DOC regarding acceptance of a

15 Rev. 8/24 referral, the participant (furloughee*) shall remain at the sending institution until the issue is resolved by the Director of Institution. A written record will be submitted by both parties and submitted through the Chief Classification Officer to the Director of Institution and a final determination shall be issued. The written record will contain sufficient evidence and documentation to substantiate respective positions. Other placement procedures shall be in accordance with most current adopted CRC Standards. (*Clarification: Only furloughee referrals may remain at the sending institution, others shall be placed in the CRC.)

2) Categories of Offenders: Offenders housed in a community residential center will either be furloughed or designated to the center. Contractors may categorize these residents into the following categories based on the resident’s program needs:

a. Furlough Placement

(1) Furloughs: Felon and misdemeanant offenders who meet the statutory requirements for pre-release furlough eligibility and who are approved by the Department for up to three (3) years from their release date for purposes of work, education, vocational training or treatment as part of a graduated planned release from incarceration.

b. Designated Program Placements

(1) Restitution: Offenders classified as either a felony or misdemeanant who have no history of the use of force or violence, may be designated to a CRC in order to provide restitution through participation in community work service, treatment and/or employment. These offenders will not be eligible to participate in the Multi-Level Program.

(2) Court-Ordered Prob./Parole: Offenders with probation or parole conditions requiring residence in a CRC facility.

(3) Voluntary Prob./Parole: Offenders under probation or parole supervision who volunteer for residence in a CRC at the request or suggestion of their probation officer. Voluntary placement is an intervention strategy other than incarceration for probation or parolees who are experiencing difficulty in adhering to their conditions of supervision while on probation or parole.

c. Designated Non-Program Placements

(1) Unsentenced: Offenders designated or classified to a CRC as an alternative to incarceration in a state correctional institution. Unsentenced offenders are not authorized in the community without direct supervision of CRC staff.

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(2) Confined: Offenders designated or classified to a CRC as an alternative to incarceration in a state correctional institution. Minimum custody offenders may only be authorized in the community when under the constant and direct supervision of CRC staff and/or third-party DOC approved agency supervisors.

(3) Exception: Department Policy and Procedure 818.07 allows for the housing of an offender at a CRC based on space availability if there is a delay between the time of release and the public transportation service departure.

Upon release from incarceration, offenders awaiting transportation from the local area may reside temporarily at the CRC on a voluntary basis. Residents residing at a CRC as an exception to a regular program referral under Department of Corrections Policy and Procedure 818.07, will be required to sign a Community Residential Center Waiver, agreeing to abide by all CRC program policies and procedures.

d. Court Ordered Placements

(1) Judicial Supervision: Offenders placed in this supervision category are referred by the court and the level of supervision is determined by a specific court order. This category may include:

(a) Third Party: Individuals in unsentenced status for either a pending misdemeanor or felony, released from the Department of Corrections custody to the supervision of a Community Residential Center. These individuals are required to abide by specific court orders and CRC conditions until further action by the court, either sentencing or release.

3) Statutory and Regulatory Provisions: The statutory, regulatory, and service provision requirements vary for the offender populations listed. The populations may be housed within a single facility but shall be separated and managed separately to the extent necessary to comply with the current adopted CRC Standards. The applicable sections of Alaska Statutes and regulations covering these offender populations are included as an Attachment of the RFP. Current adopted CRC Standards governing services provision to these populations is available upon request.

Q. Community Residential Center Operational Standards

The offeror must agree to abide by the minimum standards set out in the current adopted version of the Community Residential Center Operational Standards.

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In addition, please present a plan for service provision of each of the specific items indicated below. Specify which (if any) services will vary for an offender population category. (Personnel policies are addressed under Chapter 3).

1. Physical Plant Sanitation-Hygiene-Housekeeping

2. Safety and Emergency Procedures

3. Food Service

4. Program

5. Medical Care and Health Service

6. Resident Accounts

7. Search and Surveillance

8. Disciplinary Procedures

9. Resident Removal

10. Unlawful Evasion

11. Use of Force

12. Resident Grievances

13. Records & Reports

14. Citizen Involvement & Volunteers

15. Monitoring & Evaluation

R. Monitoring & Evaluation

In order to maintain quality services and ensure contract compliance, contact and communication between the Division of Institution and the contractor is essential. In addition to reviewing required reports from contractors, the department will conduct annual inspections of all community residential centers.

CRC inspection teams shall be selected by the Contract Oversight Officer, with representatives from DOC correctional institutions, whose responsibilities have required interaction with the CRC on a regular basis, or whose responsibilities require a knowledge of CRC standards and operations.

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No later than sixty (60) days following the date of the inspection, the contractor shall receive a written report of the inspection team findings.

The contractor shall submit, within thirty (30) days of receipt of the inspection report, a written plan of action to address any area of non-compliance.

A contractor's failure to take appropriate corrective action will constitute a breach of the terms of the contract and may subject the contractor to appropriate action, up to and including termination of the contract.

S. PREA Compliance

The Contractor shall comply with the national standards to prevent, detect, and respond to prison rape under the Prison Rape Elimination Act (PREA), Federal Rule 28 C.F.R. Part 115. The Contractor shall also comply with all Department policies and procedures that relate to PREA to include but not limited to: conducting investigations, background checks, audits and training. The Contractor is responsible for all costs associated with PREA compliance, to include certification by an accredited auditor.

STAFFING & HUMAN RESOURCES

A. Staffing Plan/Vacancies

The Contractor shall maintain a staffing plan and organizational chart that fully describes the facility organization and the relationships between functions, services and activities. The staffing plan shall identify any vacant or essential positions including but not limited to case management, food service, programs and security. The plan shall identify all security post assignments for the operation of all shifts, including any outside or off-premises assignments. The plan shall identify the minimum level of staffing that would be maintained on a daily basis for each functional area.

In addition to remedies provided in the contract document, the DOC may deduct from an invoice the Contractors’ cost of any vacant position. “Vacant position” means any actual vacancy in a staff position in the institution engaged in the delivery or support of the operation and management services described in the proposal. It also includes a staff position that is filled with a person who does not possess the training, licensure, or credentials to perform the function. “Vacant position” does not include a vacancy in a position if the Contractor arranges for the service to be provided by another appropriately qualified individual, so long as the service is actually provided on the shift or during the hours and in the manner intended by the Contract. This adjustment shall not be considered a form of liquidated or actual damages but is a withholding of payment for a service not received. After thirty days, a position that is actually vacant may also be subject to an assessment of penalties with written notice.

If the CONTRACTOR fails to fill a position as required or within the specified timeframe, penalties will apply.

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All positions identified in the response to this proposal will be assumed to be 40 hours per week unless otherwise stated. Unless expressly stated in the response, key supervisory positions identified will be assumed to be occupied by persons whose duties and responsibilities are exclusively associated with the management of Alaskan prisoners. The Contractor will be responsible to report the vacancy rate monthly on a form provided by the State.

The Contractor must maintain a contingency plan covering work actions or strikes and include this as part of their personnel manual.

B. Staff Qualifications/Personnel

The Contractor shall maintain job descriptions and qualifications for all facility positions, including the Director.

The Contractor shall provide personnel to deliver twenty-four (24) hour care and supervision of prisoners, as well as administrative, treatment, and support service personnel for the overall operation of the facility according to the staffing pattern described in the proposal.

No changes in that staffing pattern may be made except by written agreement of the State and the Contractor.

Daily security staff assignment rosters that reflect both scheduled and actual assignments by shift and for each post shall be maintained for the facility.

C. Pre-Employment Screening

No applicant or subcontractor shall be offered employment or access to the facility until a criminal background check, employment background check and reference check, at minimum, have been submitted, verified, and processed by the Contractor. Staff having direct involvement with the operation of the facility must never have been convicted of a felony or a crime involving moral turpitude (no exceptions). All procedures, forms etc. will apply equally to all levels of employees.

Periodically all employee’s criminal history will be rechecked.

D. Personnel Records

The Contractor shall maintain a personnel file for each employee that contains records of the background investigation, dates of employment, training records, performance objectives and appraisals conducted at least annually, disciplinary actions, commendations, and related records.

All files shall be accessible to the employee and the DOC. Personnel requirements of the contractor shall convey to all on-site subcontractor personnel and volunteers.

E. Code of Ethics and Standards of Conduct

The Contractor shall adopt and assure compliance of policies and procedures similar to DOC Policy and Procedures 202.01, Code of Ethical and Professional Conduct and 202.15, Standards

20 Rev. 8/24 of Conduct. The Contractor shall submit their related policy and procedures to the DOC for review and approval. The contractor shall notify employees and subcontractors of the standards of conduct and document this information in the individual’s personnel file. The employee shall sign an acknowledgment form stating he/she understands the standards of conduct.

If any employee of the Contractor violates any of the rules or standards set forth in the DOC ethics and standards of conduct policies or the equivalent Contractor’s policies that have been approved by the DOC; the Contractor shall immediately appraise the Contract Oversight Officer by telephone, followed in writing within 72 hours. The DOC reserves the right to exclude from employment any person deemed by the DOC to be incompatible with the goals, mission, security or safety of its program.

F. Drug-Free Workplace

The Contractor agrees to comply with all applicable federal, state, and local laws relating to maintaining a drug-free workplace and further agrees to require all of its subcontractors to comply with the same.

G. Personnel Policies

The contractor shall develop written personnel policies that reflect the contractor's management philosophy and include the following:

1. Organizational chart

2. Annual staff development plan

3. Recruitment and selection procedures

4. Promotion

5. Job qualifications and job descriptions

6. Affirmative action

7. Grievance and appeal procedures

8. Orientation

9. Employee evaluation

10. Personnel records

11. Compensation, benefits, holidays, leave annual, holiday, maternity and sick leave

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12. Hours of work

13. Disciplinary procedures, terminations and resignation

The Contractor shall maintain written personnel policies available to all staff and accessible to employees. The policies shall assure equal employment opportunities, avoid any discrimination, address hiring practices, promotions, grievance procedures, staff development, performance appraisals, benefits, disciplinary procedures, and terminations. These documents shall be reviewed at least annually.

H. Collective Bargaining Agreement

The Contractor shall include in any Collective Bargaining Agreement applicable to the Facility, a provision that no strike will be held during the term of the Contract. It shall also include a provision that neither the Union or Management will call or support a strike.

In the absence of a Collective Bargaining Agreement, the contractor shall require their employees to sign an agreement that they shall provide uninterrupted service in return for adequate consideration including a grievance procedure and shall not strike or interrupt service without 10 days’ notice.

I. Security and Background Checks

The Department of Corrections reserves the right to refuse contractor utilization (for provision of services under the terms of any contract/subcontract awarded as a result of this RFP) of any individual deemed by the Director to pose a security risk. The Department of Corrections requires personnel providing contract services to comply with background checks. (See Attachment 13 for additional information on Background checks).

In addition, the 2010 Standards state: Prior to employing any individual providing services under DOC contract, the contractor will review a current certified copy of the Alaska State Department of Public Safety (D.P.S) record, notating any criminal history for the applicant and (the contractor will) exclude from any employment any person currently under DOC supervision or indictment for any offense. DPS screening will be maintained in the employee personnel file.

In the event an applicant submits a DPS criminal history report with a reported FBI number the CRC Director will immediately provide written notification to the Contract Oversight Officer. The notification will include a Waiver and Authorization to Release Information Form signed by the applicant and witnessed by the Director and/or designee. The Contract Oversight Officer will then conduct a review of any additional criminal history information and discuss the findings with the CRC Director before offering employment to the applicant.

In the event the background investigation reveals the employee/applicant has misrepresented or omitted significant facts concerning his/her personal history, the contractor will not appoint the applicant and/or will discharge the employee if an appointment has been made, unless the Director of Institutions approves, in writing, the appointment of the employee/applicant.

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The contractor must have adequately trained, physically able, paid security staff, awake and on the premises to provide 24-hour coverage, seven days a week.

• Minimum staffing requires two security staff members on duty on a 24-hour basis in facilities housing up to 25 residents; three staff, designated as security, must be on duty on a 24-hour basis in facilities housing 26 or more residents, four security staff for 100 residents and five security staff for 150 or more. Security staff will be assigned the specific responsibility of monitoring resident activity and maintaining the security of the facility and may perform additional duties that may be required.

• Case management staff, working with program offenders, should be allocated at a ratio of one for 30 - 40 residents.

The staffing pattern of the facility shall concentrate case management on the premises at times when most residents are available in the facility.

The contractor must maintain copies of job descriptions, for all staff positions performing services under this contract, which accurately describe duties for the position and include, at a minimum:

job title, responsibility of the position, and the required minimum education and experience. The contractor will likewise maintain such information for any contract and sub-contract staff retained under this contract.

The minimum qualifications for all contract and sub-contract employees providing direct or indirect services under these established standards shall be:

• High school diploma or has passed a General Education Development (GED) test;

• Must be 19 years of age, or older at time of employment;

• Have a valid Alaska Drivers license and be insured by the contractor;

• Complete a full criminal background investigation to include fingerprints, NCIC/NLET check to determine criminal history;

• Never convicted (by a civilian court of Alaska, the United States, or another state or territory, or by a military court) of a felony;

• During the past ten (10) years not convicted (by a civilian court of Alaska, the United State, or another state or territory, or by a military court) of a misdemeanor crime that resulted in serious physical injury to another person;

• During the past ten (10) years, not convicted (by a civilian court of Alaska, the United

State, or another state or territory, or by a military court) of two or more driving-while-intoxicated offenses or chemical test refusals;

• Never convicted of a crime of domestic violence;

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• Never illegally manufactured, transported, or sold a controlled substance, and;

• During the past ten (10) years, not been convicted (by a civilian court of Alaska, the United

State, or another state or territory, or by a military court) of a misdemeanor crime of dishonesty.

The minimum education and experience qualifications for the position of agency administrator (who directly supervises the CRC director/facility manager) are a bachelor’s degree in one of the Social or Behavioral Sciences or a related field or four years of experience and training at the supervisory level.

The minimum education and experience for the position CRC Director (who directly supervises the CRC operation of 50 or more beds) is a Bachelor's Degree in psychology, social work, counseling, criminal justice and/or related field plus one (1) year management in the operation of a Community Residential Center (CRC); or three (3) years program management experience in the field of criminal justice, social work, community development, social services, or related field, one (1) year of which includes experience in the management of the operation of a CRC or in facilities similar to a CRC.

For facilities smaller than 50 beds: The above standards apply except that equivalent experience may be substituted for the one (1) year of experience in management of the operation of a CRC or in facilities similar to a CRC.

The contractor shall be required to provide the Contract Oversight Officer with a letter of appointment for all CRC Directors. The letter shall include such documentation as a current resume, job application and any prior work-related evaluations demonstrating that the applicant meets the minimum qualification.

The contractor must maintain a complete, confidential and current personnel record for each employee. Written policy and procedure shall provide for the confidentiality of the record and provide for employee challenge of information that is in the file, which stipulates that the information may be corrected or removed if proved inaccurate or found to be in violation of personal privacy unrelated to employment.

The contractor shall develop a written policy and procedure, which provides for regular performance reviews of all employees. Such reviews shall be completed at least annually. The review must be written, discussed with the employee, and signed by both the employee and the evaluator.

The contractor shall have a written policy to prevent conflict of interest, which specifically states that no employee may use his or her official position to secure privileges or advantages.

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