RFI-25-IPTVDigitalSignage.pdf

Internet Protocol Television (IPTV) & Digital Signage Solution Services

Request for Information (RFI)

Contents

INTRODUCTION

DISCLAIMER AND NOTICE REGARDING CONTRACT AWARDS

BACKGROUND

OBJECTIVES…………………………………………………………………………………………….5-6

SUBMISSION

REQUIREMENTS…………………………………………………………………………………………7

INTRODUCTION

USPTO is conducting market research to seek a new solution for Digital Signage and Internet Protocol Television (IPTV) Solution Services. This service would replace the current services at each of the buildings that make up the USPTO Alexandria Campus. USPTO currently has over 26 endpoint locations throughout the campus.

DISCLAIMER AND NOTICE REGARDING CONTRACT AWARDS

This Special Notice is issued for market research, information and planning purposes. This document is not a Request for Proposal (RFP) or Request for Quotation (RFQ), or a promise to issue an RFP or RFQ in the future. There is no USPTO commitment or implied agreement or understanding as a result of Government action or inaction taken in response to the RFI or the accompanying documents or attachments. This RFI does not commit the Government to contract for any supply or service whatsoever. The information provided in the RFI is subject to change and is not binding on the Government.

Participation in this process is strictly voluntary. No entitlement to payment will arise as a result of the submission of a response to the RFI or the response to any questions that the USPTO may ask as a result of the submission. The UPSTO will not incur or reimburse any costs for the submission of responses or activities associated with the preparation or response to this RFI, including responses to any follow-up information or action requested by the Government. Responders are advised that the USPTO is not liable for and will not pay for any information or direct, indirect, or administrative costs incurred in responding to this RFI. The USPTO has not made a commitment to procure any of the items discussed, and release of this RFI may not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned, but will be handled in accordance with applicable proprietary markings.

The USPTO may use the results obtained from this RFI to support one or more future procurements. Additionally, the USPTO may use the results obtained from this RFI to make a small business set-aside determination. This means that if you are a small business and you are able to provide the content described below, your response may be critical in determining whether to set aside any future requirement in part or in total for small businesses. Any small business provider of the content described in this document is strongly encouraged to respond to this RFI.

Background:

The United States Patent and Trademark Office (USPTO) is an agency within the United States Department of Commerce. The mission of the USPTO is to foster innovation, competitiveness, and economic growth, both domestically and abroad, by providing high-quality and timely examination of patent and trademark applications, guiding domestic and international intellectual property (IP) policy, and delivering IP information and education worldwide. To carry out its mission, USPTO deploys Audio and Visual (AV) equipment and Television (TV) Service Solutions in Executive Office, Team Floor, and Large Floor hybrid collaboration rooms, training and conference centers, and live broadcast studios located nationwide.

The End User Services Office (EUSO) serves as USPTO’s central point of contact for Audio and Visual Equipment and TV Services Solutions. The Collaborative Services Division (CSD) staff conducts market research and evaluates and tests equipment to ensure that items are added to USPTO’s approved-hardware list.

USPTO currently has services, at each of the buildings that make up the USPTO Alexandria Campus. USPTO currently has over 26 endpoint locations throughout the campus. This service includes basic satellite TV service, including rooftop satellite dishes, and receivers, with 112 channel programming. Solution must be capable of providing the capability of growth throughout the USPTO Campus and the Vendor must be able to provide purchase and lease options for the equipment.

USPTO requires Hardware and Services for a FedRamp and TAA Compliant Turn-Key Internet Digital Signage Solution(Primary Requirement) and Protocol Television (IPTV) (Optional Requirement) that can be quickly operational. Solution must have the ability to perform adequate USPTO audio visual (A/V) support staff training, and get up and running to prevent any breaks in service is a critical requirement. The products and related services are unique, highly specified, and critical to meeting the mission requirements for the agency. The products must comply with Cybersecurity parameters and current industry standard compliance for Digital Signage and IPTV services.

Objectives:

The USPTO seeks a new solution for Digital Signage (Primary Requirement) and (IPTV Optional Requirement) for an enterprise-wide Digital Signage and IPTV streaming solution:

Digital Signage (29+ endpoints) (Primary Requirement)

Solution must be capable of providing clear high-definition displays throughout USPTO Alexandria and regional campuses

Interactive digital signage System must be capable of displaying emergency notifications* Ability to interface with the existing monitors deployed, that may not be considered a

“smart” TV.

Deliver Services to: USPTO Carlyle Campus 600 Dulany Street Alexandria, VA 22314

IPTV (29+ endpoints) (Optional Requirement)

USPTO intends to establish the capability of providing high-definition IPTV services campus wide of broadcast television.

Campus-wide streaming of on campus Live Events and video on demand to various endpoints.

Endpoint specific access control of broadcast television programing, and video on demand content.

Capability of capturing viewership analytics.

Procuring state-of-the-art approved products, services, and maintenance support required by USPTO.

Ability to interface with the existing monitors deployed, that may not be considered a

“smart” TV.

Estimated dispatch support and preventative maintenance Meeting all customer requests within the statement of work (SOW) and timeframes set forth by USPTO.

Present a clear and concise measurable description of services provided to customer.

What we are looking for:

We are looking for information on technical solution services as an all-in-one integrated platform that combines broadcast-quality IPTV distribution with digital signage capabilities that can meet the above objectives to include:

Installation & Decommissioning Services Support Equipment Repair, as needed.

Identify And Label All equipment and endpoints along with cabling and configuration diagram Systems Administration Training Provide Optional CLIN Pricing for expansion of endpoints Provide a Solution in which can be expanded to the following Regional Locations across the

USPTO Enterprise:

o Silicon Valley USPTO 26 S. Fourth Street San Jose, CA 95112 o Midwest Regional Office 300 River Place Drive Suite 2900 Detroit, MI 48207 o Rocky Mountain Regional Office

1961 Stout Street 14th Floor Denver, CO 80294 o Texas Regional Office

207 South Houston St., Suite 159 Dallas, Texas 75202 o Atlanta (Pending Location Address) – New Site 2025 o New Hampshire (Pending Location Address) – New Site 2026

Please include as much information as possible about the procurement considerations noted below:

1) Relevant GSA Schedules where your company offers this product, if applicable.

2) Other relevant ordering vehicles where your company offers this product, if applicable. If your product is available through another agency vehicle that does not permit inter-agency ordering please explain.

3) Points of contact for questions.

4) Confirmation of registration in SAM.gov (or an acknowledgement that you are not registered in SAM.gov).

5) Please identify the NAICS code that most closely aligns to your proposed solution and use this NAICS to define your small business size status as requested above.

6) If your firm is a small business, please identify any barriers to competition that would prohibit you from competing in this space.

7) If your product is not available on a GSA Schedule or other ordering vehicle, would you consider partnering with a Government-wide ordering vehicle to streamline a potential order?

8) Is the product Section 508-compliant? If not, what steps are necessary in order to become Section 508-compliant?

9) Please identify which objectives can be met by your company alone or if you require teaming/subcontracting with a partner. If teaming/subcontracting is required, please identify which objectives are satisfied by that teaming/subcontractor partnership.

SUBMISSION REQUIREMENTS

Response Package:

General: The USPTO requests capability statements submitted in one PDF file from vendors who are able to provide products/services which meet the objectives described above. There is a 5-page limit but no formatting or other restrictions on your response other than the cover page, and you may include charts, diagrams, video links, and any other information that you wish in the response. Upon request, the vendor may be expected to demo the product/solution. Please note that a generic capability statement response is not helpful and will not be reviewed.

Cover Page: Please include the following information on your cover page:

Company name, address, Cage Code, and DUNS number or Unique Entity ID (if you do not have a DUNS please note).

Company small business status (e.g., WOSB, SDVOSB, 8(a), HUBZone, etc.). If your company is an SBA-Certified 8(a) company, include the date of the SBA 8(a) expiration date. Please include “OTSB” if you are not a small business concern (see NAICS note below).

Questions related to this RFI are due to the below listed individual no later than 9:00 am (EST) on Friday March 7, 2025.

All submissions are required to be submitted via e-mail to Elizabeth.benites@uspto.gov and Navondi.bridges@uspto.gov. Responses shall be submitted no later than 9:00 am (EST) on Friday March 14, 2025.