Revised PWS Clerk Office Administration.docx

This is a Performance Work Statement (PWS) for clerical and office administration services at Base Training and Education Services (BTES), Cannon Air Force Base, New Mexico. The requirement encompasses comprehensive front-office support including receptionist duties, mail and correspondence management, scheduling, filing and records management, phone system operations, and general office support functions. The contractor shall provide personnel capable of performing administrative tasks, maintaining confidentiality, and supporting the BTES mission with professionalism and attention to detail.

Key performance requirements include maintaining office equipment and supplies inventory, assisting with document preparation and formatting, coordinating meetings and appointments, processing routine administrative requests, and ensuring compliance with Air Force and federal regulations. The contractor is responsible for ensuring its personnel receive appropriate security clearance vetting, complete required training certifications, and adhere to all federal, state, and local laws and regulations governing federal contractor operations. The work is performed on-site at Cannon AFB under the supervision of BTES management, with performance evaluated based on timeliness, accuracy, customer service quality, and adherence to established office procedures and protocols.