Q and A FA485526Q0006.docx

Combined Synopsis/Solicitation

DEPARTMENT OF THE AIR FORCE

27TH SPECIAL OPERATIONS CONTRACTING SQUADRON (SOCONS)

Requirement Title: Solicitation Number: Point(s) of Contact:

BTES Clerk Office Administration FA485526Q0006 SSgt Mauro Madera – mauro.madera@us.af.mil, (575) 784-7312 1st Lt Rusty Renn – rusty.remm@us.af.mil, (575) 238-2492

Q&A

Q: Is this a current requirement? If so, could the government please provide the existing contract number?

A: No, recently expired due to government shutdown.

Previous contract number: FA485524P0002 - $35,755.20 - Dynamics Services Integration Corp.

Q: Can the government please confirm which DOL labor category will be used for this contract?

A: General Clerk II - 01112, under wage determination: 2015-5457 Rev 29

Q: How many FTE's are required to perform under this contract?

A: .75 FTE’s

Q: How many people are currently working under this contract?

A: A single employee worked under the last contract: FA485524P0002

Q: Does the contractor employee(s) needs to travel to attend training/seminar overseas? If so, who will cover the cost(s)? How many days the training will be (e.g. how many days in a year)?

A: No overseas training will be required.

Q: Please confirm what does this contractor employee qualification requirement means: Contractor employees shall be required to obtain a U.S. Air Force global email account.

A: Contractor is required to maintain a security clearance and have an active U.S. Air Force global email account (Example: george.washington@us.af.mil). This is to be coordinated between the contractor and on base customer requesting said services.

Q: Is there a not to exceed page limit on technical?

A: No

Q: Would you consider no past performance as neutral, especially if the contractor is lowest price?

A: Yes, we will consider no past performance as neutral.

Q: Would you consider commercial (non-government) past performance as acceptable?

A: Yes, we will consider commercial (non-government) past performance as acceptable.

Q: Per the subject procurement, the Provision and Clauses document states on page seven (7) that this procurement is not a Wage Determination. However, the wage determination document was included as an attachment on the SAM.gov notice. We assume considering this is an administrative position that wage determination does apply. Should we bid this effort using the wage determination occupation code and title 01020-Administrative Assistant?

A: Refer to the wage determination and labor category mentioned above for bidding on this solicitation.

Q: Aside from federal holidays, are there any anticipated administrative, weather-related, or other Government closures that would impact performance or billable hours under this contract.

A: No other anticipated government closures, other than those listed in the PWS, are anticipated under the contract.

Q: May we request the Government to consider a short extension to the quotation due date?

A: An extension will be provided. Due date will be 18 Feb 2026 @ 2:00 PM MST.

Q: Is the contract manager required to be on site? If required, how often (examples daily, quarterly, biannually, annually)

A: No, the contract manager is not required to be on site.

Q: How many employees are we required to provide?

A: One employee will be required for employment under this contract.

Q: May resumes and transcripts be provided upon award and prior to performance rather than with proposal submission?

A: Yes, resumes and transcripts may be provided upon award and prior to performance. The contractor must confirm, however, that all applicable qualifications are met and the proper credentials will be provided upon the aforementioned conditions.

Q: Is there an existing standardized monthly reporting template currently in use for CCAF tracking and AFAEMS reporting?

A: There is no existing standardized monthly reporting template to my knowledge. The contractor must maintain a database of training enrollment/completion, analyze this data for trends and provide a report to the COR each month.

Q: Approximately how frequently are exam proctor services required, and is formal proctor certification required prior to performance?

A: An approximate number of exams proctored is unknown. Formal proctor certification has not been requested by the customer.

Q: Are broadcast training events conducted outside normal duty hours included within the annual hour allocation, or are they considered additional?

A: The total hours billed shall not exceed the maximum awarded for the contract year, including those conducted outside normal duty hours.

Q: Is a standard National Agency Check (NAC) sufficient for performance, and what is the estimated processing timeline for base access?

A: Yes, a standard National Agency Check (NAC) is sufficient for performance. There is no estimated timeline.

Q: The solicitation identifies NAICS Code 561210 (Facilities Support Services). However, the Performance Work Statement does not appear to include facilities support services. The scope reflects clerical and office administrative support functions. The Air Force has issued similar requirements at other installations under NAICS 561110 (Office Administrative Services). Would the Government please consider revising the NAICS code to 561110, if appropriate?

A: The NAICS will be revised to NAICS 561110 (Office Administrative Services).

Q: We see that they are "Part Time- PT" in that they are about 75% (1550 hours) of a full time equivalent (1880-1960 hours). Is there a possibility for the government procuring full-time hours in this scope.

A: At this time the government is not considering full time hours.

Q: Has funding been approved for the requirement?

A: Yes

Q: What is the anticipated contract award date?

A: 01 March 2026

Q: Paragraph 1.1 Basic states the offer shall provide " Basic Services. The contractor shall provide clerical and office administrative support for the BTES office to include answering the telephone and directing customer callers and visitors to appropriate BTES staff, making copies of publications, etc..., and Paragraph 1.2 thru 1.2.5 requires services more than clerical/administrative office support. Should offerors propose a clerical/administrative assistant covering PWS tasks 1.1 thru 1.1.2, and another position covering PWS tasks 1.2 thru 1.2.5, and 1 Contracts Manager covering PWS tasks 3.2 thru 3.4?

A: The previous contract was covered under one employee and was sufficient for both the customer and contractor.

Q: What is the Government's intended level of effort?

A: The Performance Work Statement (PWS) does not specify a required level of effort in terms of a set number of hours per week or as a Full-Time Equivalent (FTE).

Q: If there is an incumbent or prior contract, is the incumbent eligible to bid?

A: The prior contractor may bid if they so choose.

Q: If candidate resumes are required, is there a minimum or maximum number of resumes required for the submission, and if so, what are the minimum or maximum number of required candidate resumes?

A: There is no min or max required for resumes, no page limit, and no specific response volume is required.

Q: If candidate resumes are required, are the resumes excluded from any page limits specified for the response?

A: No

Q: We did not see instructions on how to structure a proposal response. Can the government please provide instructions on how to structure the proposal, for example, are separate Technical, Past Performance, and Pricing volumes required, and if so, are there page limits to each of the volumes?

A: This is a Request for Quotation (RFQ), and as such, formal volumes are not required. Offerors shall submit a quote that includes the following information as outlined in the solicitation document (FA485526Q0006).

Q: We did not see any requirements specifying the format for the response volumes. For all response volumes, can the government confirm any formatting requirements such as font type and size, margins, etc.?

A: Please refer to the attached “Revised Combo - FA485526Q0006” in the solicitation post when completing your response. to the solicitation post.

Q: If response volume requirements are provided in response to the bidder Q&A, are the volume documents cover sheet, cover letter, and Table of Contents excluded from the page count?

A: Not applicable for this requirement.

Q: Are past performance contract examples required as part of any response volume, and if so, can you specify if the examples are required in a particular proposal response volume?

A: No

Q: Can the government confirm that there is no SF-1449 to be signed and submitted?

A: No SF-1449 will be signed or submitted. The contractor will sign and submit the attached combo found in the SAM posting.

Q: For the Provisions and Clauses attachment to the RFP, can you please specify which clauses, if any, are requried to be completed and returned with the proposal response?

A: None

Q: The Evaluation Criteria state in Point (a) that "The Government will award a contract resulting from this RFQ to the responsible vendor whose quote conforming to the RFQ will be most advantageous to the Government, price and other factors considered." Can the government clarify if the award criteria are considered "Best Value" or "Lowest Price Technically Acceptable"?

A: Best Value

Q: What is the anticipated award date, and will the Government allow an onboarding period prior to the start of performance to accommodate background checks, base access, and personnel readiness? If so, how much time will be provided between the award and the contract start?

A: The solicitation does not state a specific anticipated award date. The Period of Performance is defined in the pricing table on page 1 of the solicitation (FA485526Q0006). The Government does not provide for a separate onboarding period between the date of award and the contract start date. The successful offeror is expected to have all personnel fully vetted, with all security and access requirements met, and be ready to begin performance on the first day of the Period of Performance.

Q: If there is an incumbent or prior contract, are there any recurring performance challenges or service gaps under the current contract that the government would like improved in the follow-on effort?

A: There are none at this time.

Q: What areas of customer service or administrative support are most critical to mission success — and where has performance fallen short in the past?

A: No known areas at this time.

Q: If there is an incumbent or prior contract, are there any lessons learned from prior contractor transitions, such as either onboarding or offboarding, that the government would like the next contractor to be aware of or improve upon?

A: Contractor invoicing incorrectly into WAWF is a common issue across services contracts.

Q: What has been the most frequent source of customer complaints or dissatisfaction (e.g., delays in response, scheduling conflicts, record errors, etc.)?

A: No known complaints at this time.

Q: If there is an incumbent or prior contract, has the government been satisfied with the incumbent’s communication and issue escalation protocols, or are there changes desired in contractor-Government interaction?

A: No noteworthy complaints from the last contractor.

Q: If there is an incumbent or prior contract, will the incumbent contractor’s personnel be eligible for transition/hire under the new contract, or is the government anticipating full staff turnover?

A: Prior staff would be eligible.

Q: What is the maximum ceiling value?

A: Not applicable for this requirement

Q: If resumes are required, can the Government please confirm the specific role/title for which the resume should be submitted?

A: Clerk

Q: If yes? Do we need to submit the Live Resumes or Sample Resumes of the candidates’?

A: Live Resumes

Q: How many resumes are required?

A: No specified amount required.

Q: Can we Replace the candidates after the award?

A: Yes, but they must meet the qualifications.

Q: Do we need to Submit the response in Single File?

A: No

Q: Can the Govt. Please confirm the Weekly hours

A: There is not a specified weekly hours

Q: Referring to Section 3.2 “Contract Manager (CM)”, can the Government clarify whether this role is considered Key Personnel for this requirement?

A: This role is not considered “key personnel” for this requirement.

Q: Referring to Section 3.3 “Minimal Qualifications,” can the Government clarify whether these qualifications apply to the Contract Manager role?

A: They do not.

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