Requirements Matrix.docx

REQUIREMENT MATRIX --Certified Community Behavioral Healthcare Centers – Quality Incentive Payments 40DHHS-S1662

Preferred State: A robust user-friendly data collection system. The system will create efficiencies for the Certified Community Behavioral Health Center (CCBHC) program based on the CCBHC Technical Manual, Medicaid Services Manual Chapter 2700 and all resources listed within the RFP.

Product Overview (25 points possible) Provide an overview of the system along with supporting marketing materials and data sheets in the appendices section.

Describe the user interface and system navigation features. How does this compare to other competitors in the market?

In what ways can your system be customized?

Is your system a tool-based system in which every major data care can be adapted and added into without major development?

Describe user help features incorporated into the system.

Describe how the system accommodates the ongoing Certified Community Behavioral Health Centers (CCBHC) reporting including demographic reports, 21 measures, customer surveys, utilization reports, etc.?

Describe how your system is HIPPA complaint.

Preferred State: A cloud-based solution to enable data import/export to enable data capture and reporting consistent with CCBHC measures.

Design & Integration (10 points possible) Describe how the system data entry, retrieval and analysis supports CCBHC program staff and staff delivery to clients.

Describe the data solution in terms of its hardware, software, database architecture, hosting options and components of solution proposed.

Describe data integration features including export/import formats of system. Describe Application Program Interface(s) (API) that you have (or can) interface with. Describe any limitations.

Describe how the system will generate updates to keep all using-agencies up-to-date with CCBHC State and Federal Reporting requirements.

Preferred State: A HIPAA compliant system that will provide audit history of previously entered records/services and outcomes. Agency and State-owned data with an efficient data transfer for legacy system to new system plan during implementation.

System Administration Functionality

Describe audit history ability for revisions on previously entered records/services/ and outcomes with or w/o approval.

Are there limits to number of system users? Describe.

Are there limits to number of records/clients that the system can hold? Describe.

Describe process of transferring client record information from legacy systems into a new system. Is there an additional cost?

Describe how your system handles privatized information.

Describe system capability to track and report all of the CCBHC outcomes achieved by the client served. Can this be done individually, by batch or both?

Reporting Functionality (20 points possible) Describe system capability to create and/or report:

· Ad-hoc lists and reports using ALL (including user-defined fields) database fields;

· Ability to create statement-based reports utilizing an advanced query system;

· Export a user-created report to a word document (.doc, .docx), Excel (.xls, xlsx) or to Adobe Acrobat, etc.;

· Report periods changed to both canned and custom reports;

· Report unduplicated client counts by demographic, program criteria and data;

· Customized filters to identify agency specific reporting needs;

· Ability to view without ability to edit;

· Compliance with HIPPA in reporting structure;

· Aggregate reporting on a statewide level;

· Generate graphics for visual purposes based on data reported;

· Ability to create/build pay-for-performance reports specifically for the incentive and bonus payments;

· Analyze client outcomes via mapping features (i.e. census track, ward, block etc.);

· Generate data integrity check reports, and logs of modifications of already entered data;

· Generate an Annual Report for the CCBHC.

· Describe how system aggregates reporting data within the network.

Network Capability

Please describe the steps to bring on a ‘new’ agency to an already existing network.

Describe established network communication and the ability to build/share information with other external systems.

Describe ownership of data and key components of that agreement.

Detail security database, audits, protocols and backup data used and retrieved by company.

Preferred State: Complete plan for emergency with protocols in place for potential data breaches or losses.

Security and Data Rights

Describe security of database, audits and protocols and backup data, used and retrieved by your organization.

Describe emergency protocols in place for potential data breaches or losses, as well as what your current data insurance covers.

Types of training for grantees (examples but not limited to):

· Survey data 21 measures

Preferred State: Implementation includes robust training plan (and delivery) for system use, reporting and data analysis; including training material for end-users. Ability to enhance training to include CCBHC related requirements such as the 21 measures, data configurations, etc.

Training and Consultation (15 points possible)

Does your consulting team have the ability to provide necessary training as needed to the providers? Please describe in detail.

Provide the number of training opportunities you agree to provide.

· Do you provide this training in person or online or a combination of both?

Describe your background in consulting.

Describe the ability of your consulting team to provide customized training to the agency’s individual need outside of software and data management?

Describe how you will provide technical support to our providers.

Describe how you will provide technical support to the State staff.

Does your consulting team have the ability to assist the State office in data analysis and customized report development?

100 Points Possible

TOTAL Points: