IT Reference Questionnaire - S1662.doc

DOC document 129 KB Posted

Attached to
Certified Community Behavioral Healthcare Centers - Quality Incentive Payments
Solicitation number
40DHHS-S1724
Issued by
Churchill County, Nevada

About this file

This document is an IT Reference Questionnaire related to a State of Nevada Department of Administration Purchasing Division Request for Proposal (RFP) 40DHHS-S1662 for Certified Community Behavioral Healthcare Centers - Quality Incentive Payments. The RFP is seeking contractors to perform various services including planning, requirements development, business process re-engineering, system development, data modeling, presentations, system implementation and maintenance, change management, testing, and training. The completed Reference Questionnaire must be submitted by 4:30 PM PT on 09/01/2021 and should not be returned to the proposing vendor.

The Reference Questionnaire requests information on the contractor's level of involvement, whether the project was completed on time and within budget, the primary factors considered in selecting the contractor, the key personnel and any changes to them, the use of subcontractors, the timeliness and quality of deliverables, and an overall rating of the contractor's performance. The questionnaire also asks whether the reference would contract with the company again and provides an opportunity for additional comments. The RFP is for services related to Certified Community Behavioral Healthcare Centers in the jurisdiction of Carson City, Nevada.

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Text version

STATE OF NEVADA

DEPARTMENT OF ADMINISTRATION

Purchasing Division

515 East Musser Street, Suite 300 │ Carson City, NV 89701 Phone: 775-684-0170 │ Fax: 775-684-0188

BUSINESS REFERENCE RESPONSE TO REFERENCE QUESTIONNAIRE FOR

STATE OF NEVADA REQUEST FOR PROPOSAL (RFP) 40DHHS-S1662

Certified Community Behavioral Healthcare Centers -QIP PART A – TO BE COMPLETED BY PROPOSING VENDOR – Please type or print

Name of Company Submitting Proposal:

PART B – IF APPLICABLE, NAME OF COMPANY ACTING AS SUBCONTRACTOR

FOR VENDOR IDENTIFIED IN PART A – Please type or print

Name of Subcontractor:

PART C – BUSINESS REFERENCE INSTRUCTIONS

1.
This Reference Questionnaire is being submitted to your organization for completion as a business reference for the company listed in Part A or Part B, above.
2.
Business reference is requested to submit the completed Reference Questionnaire via email or facsimile to:

State of Nevada, Purchasing Division

Subject:

RFP 40DHHS-S1662

Attention:

Purchasing Division

Email:

rvradenburg@admin.nv.gov

Fax:

775-684-0188 Please reference the RFP number in the subject line of the email or on the fax.

3.
The completed Reference Questionnaire MUST be received no later than 4:30 PM PT 09/01/2021
4.
Do NOT return the Reference Questionnaire to the Proposer (Vendor).
5.
In addition to the Reference Questionnaire, the State may contact references by phone for further clarification, if necessary.
6.
Questions regarding the Reference Questionnaire or process should be directed to the individual identified on the RFP cover page.
7.
When contacting the State, please be sure to include the RFP number listed at the top of this page.
8.
We request all questions be answered. If an answer is not known, please answer as “U/K”. If the question is not applicable, please answer as “N/A”.
9.
If you need additional space to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the RFP # noted at the top of this page.

PART D – COMPANY PROVIDING REFERENCE – Please type or print

CONFIDENTIAL INFORMATION WHEN COMPLETED

Company Providing Reference:

Contact Name:

Title:

Contact Telephone:

Contact Email Address:

PART E – QUESTIONS:

1. Did this contractor perform any of the following on your project?

DESCRIPTION
YES
NO

Planning and Administration?

Functional Requirements Development?

Business Process Re-engineering?

System Development?

Data Modeling?

Presentations/Legislative Testimony?

System Implementation and Maintenance?

Cultural Change Management?

Testing?

Training?

1a.

If yes, what was their level of involvement? If no, what services did the contractor perform? Please explain below.

Comments:

2. Was the project completed on time, within your budget, with all required major functionality delivered?
Yes

No

2a.

If no, please explain below how the final results compared with the initial schedule, budget/contract value, and/or scope.

Comments:

3. What was the primary factor considered in selecting this contractor? Please explain below.

Comments:

4. Who is/was the contractor's key personnel responsible for supervising work and completing deliverables and what were their roles? Please explain below.

Comments:

5. Were there any changes to key personnel during the term of the contract?
Yes

No

5a.

If yes, please explain below.

Comments:

6. Were there any subcontractors on your project?
Yes

No

6a.

If yes, please identify who the subcontractors were.

Comments:

6b.

If yes, please explain below what part of the project the subcontractor worked on.

Comments:

6c.

What was the ratio of contractor staff to subcontractor staff?

6d.

Overall, how would you rate the subcontractor on a scale of 1 (poor) to 10 (excellent)?

7. Were contractually identified deliverables received as scheduled?
Yes

No

7a.

If no, please explain below.

Comments:

7b.

What type of problems did you encounter?

Comments:

RATING SCALE:

Where a rating is requested and using the Rating Scale provided below, rate the following questions by noting the appropriate number for each item. Please provide any additional comments you feel would be helpful to the State regarding this contractor.

Category
Rating
Poor or Inadequate Performance
0
Below Average Performance
1 – 3
Average Performance
4 – 6
Above Average Performance
7 – 9
Excellent Performance
10

8. How would you rate this contractor on the following items using the above rating scale?

DESCRIPTION
RATING
DESCRIPTION
RATING

Project Manager

Management of Subcontractor(s)

Key Personnel

Presentations

Contractor Staff Skills

Legislative Testimony

Communication

JAD Sessions

Organization of Work

Business Process Re-engineering

Reasonableness of Cost

Evaluation of Alternatives

Timeliness

Quality Assurance

Detailed Project Plan Management

Metrics Management

Contract Amendments

Knowledge Transfer

Cooperation

Understanding of Business Needs

Responsiveness

9. Would you contract with this company/organization again?
Yes

No

9a.

Please explain below.

Comments:

10. Please provide any additional comments you feel would be helpful to the State regarding this contractor.

Comments:

PART F – GENERAL INFORMATION:

During what time period did the vendor provide these services for your organization?

Month/Year:

TO:
Month/Year:

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