opc23287.pdf

U.S. Department of Housing and Urban Development Washington, D.C. 20410

OFFICE OF THE CHIEF PROCUREMENT OFFICER

REQUEST FOR PROPOSALS R-OPC-23287

Date Issued: May 2, 2008 Closing Date: June 17, 2008

Closing Time: 12:00 p.m. (Local Time)

Dear Prospective Offeror(s):

Thank you for your interest in this procurement. The Department is seeking offers from firms capable of providing services for the Ginnie Mae Pool Processing, Pool Certification, Central Paying and Transfer Agent, Platinum Trustee, and Multiclass Information Agency services related to Ginnie Mae Mortgage Backed Securities (MBS), which HUD has described in greater detail in the attached Request for Proposals (RFP) R-OPC-23287.

An eligible Offeror under this solicitation shall demonstrate that it meets the following requirements:

• It is a (i) federally-chartered bank or a state-chartered bank or trust company regulated by the Federal Reserve System or the Federal Deposit Insurance Corporation, and (ii) its ultimate (or top-tier) parent holding company is organized under the laws of the United States, as determined by HUD in its sole discretion.

• It will conduct all operations under the contract within the fifty (50) United States and the District of Columbia.

Failure to satisfy these two requirements shall render Offeror’s proposal ineligible for further consideration.

The North American Industry Classification System (NAICS) Code for this procurement is

523110, “Investment Banking and Securities Dealing,” and the applicable Size Standard is $6.5 million, meaning that a business may have up to $6.5 million in annual receipts and still be considered a small business concern under this code. This is a full and open competitive procurement. It is the Department's intent to award an indefinite delivery/indefinite quantity (IDIQ) contract. The contract performance period will be a three year base with two one-year priced option periods. The resulting contract will set forth a guaranteed minimum value of $1,000,000.00 and a maximum value of $150,000,000.00 for the entire performance period.

The RFP is structured in accordance with the Uniform Contract Format as required by the Federal Acquisition Regulation (FAR). While offerors are to review the entire solicitation, please pay close attention to the following:

• Section C - Statement of Work

• Section L - Instructions to Offerors

• Section M - Evaluation Factors for Award

HUD intends to amend the solicitation to provide Offerors with a detailed list of additional hardware and software being provided to support this contract as government-furnished property, as the result of the Business Process Improvement (BPI) initiative that is ongoing.

Additional information regarding the BPI initiative shall be provided to Offerors at the pre-proposal conference. See Section C.2.07(c) of the RFP for a detailed description of the BPI initiative.

• Time and due date for receipt of offers are in block 9 of the SF-33. Late proposal rules are contained in Part IV, Section L and will be strictly applied. The address for receipt of proposals is contained in block 7 of the SF-33.

• A Pre-proposal Conference will be held on May 13-14, 2008. The location will be at HUD Headquarters Building in the Auditorium. Additional information will be provided in a subsequent amendment. The session on May 13 will be from 9:00 A.M. – 5:00 P.M. The session on May 14, will be from 9:00 A.M. – 1:00 P.M.

• A reading room will be established for this procurement and will be open from May 6, 2008 through June 9, 2008. The reading room will contain information, which may be useful in preparing a proposal in response to this solicitation. In order to gain access to the reading room, an Offeror must submit a written request, at least 48 hours in advance, to Ms. Katharina Washington at Katharina.washington@hud.gov. Only one offeror at a time will be permitted in the reading room. Reservations will be taken on a first come first serve basis. Copies of the information located in the reading room may not be available to offerors in any other media due to the sensitive nature of the information.

There are some clauses within the solicitation that are incorporated by reference. FAR clauses, in full text, may be reviewed on the Internet at: http://www.acqnet.gov

Prospective offerors should be aware that the HUD building is a secure building. Visitors must enter at either the Northeast entrance or the Southeast main entrance. Visitors will be required to walk through a metal detector, have all belongings screened by an x-ray system, show valid picture identification, and sign the visitor’s log. Guards will telephone the visitor’s HUD contact to announce their arrival and confirm their appointment prior to allowing entry. This will require extra time. Offerors must therefore ensure that any commercial delivery service or company employee has appropriate identification, and allows extra time for any hand-carried deliveries. The telephone number to be provided to the guard to announce your arrival is: (202) 402-3240. Delays experienced at the guard desk or refusal of admission DO NOT constitute excusable delays. PROPOSALS MUST BE IN THE DESIGNATED LOCATION, which is ROOM 5256 of the HUD Headquarters building, NO LATER THAN THE TIME

SPECIFIED FOR RECEIPT OF PROPOSALS TO BE CONSIDERED FOR AWARD.

For the hearing impaired community, the Telecommunications for the Deaf TTY is (202) 708-1455.

Pursuant to FAR Part 52.204-8, Annual Representations and Certifications, prospective contractors must complete On-line Representations and Certifications Applications (ORCA) via the Business Partner Network (BPN) website http://orca.bpn.gov.

Effective October 1, 2003, FAR Part 4 requires that contractors must be registered in the Central Contractor Registration (CCR) prior to the award of any contract. The website to register in the CCR is www.ccr.gov.

The contractor selected is also required to register in the Contractor Performance System (CPS) prior to award. The system will be used to evaluate Contractor performance under the anticipated contract. Contractors currently registered in CPS need not re-register.

The following is the website for contractor registration:

http://ocm.od.nih.gov/cdmp/cps_contrator.htm

Access to the system, after obtaining a username and password, can be obtained via the following address:

https://cpscontractor.nih.gov

OFFEROR ALERT! In order to reference this solicitation, you may only obtain information from the HUD Contracting Home page http://www.hud.gov/cts/ctsoprty.htm. The solicitation may only be downloaded from the Federal Business Opportunities website at http:///www.fedbizopps.gov.

Questions regarding the solicitation must be submitted, in writing, no later than Monday, June 2, 2008 to Katharina.Washington@hud.gov. There will not be any confirmation of receipts of the emails. When appropriate, questions and responses will be posted to the HUD website.

Thank you again for your interest in this acquisition.

Sincerely, Dana Y. Long Contracting Officer GNMA Support Division

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED)

ORDER UNDER DPAS (15 CFR 700)

RATING PAGE OF

1 132 PAGES

2. CONTRACT NO. 3. SOLICITATION NO. 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE

NO

SEALED BID (IFB)

R-OPC-23287 NEGOTIATED (RFP) 05/02/2008 R-2008-TP-00005

7. ISSUED BY: CODE 8. ADDRESS OFFER TO (If other than Item 7)

U.S. Department of Housing and Urban Development 451 7th Street, SW. Room 5266 Washington, DC 20410-3000

Contract Specialist – Katharina Washington Katharina.Washington@hud.gov

NOTE: In sealed bid solicitations, “offer” and “Offeror” mean “bid” and “bidder”.

SOLICITATION

9. Sealed offers in original and Seven (7) copies for furnishing the supplies or services in the schedule will be received at the place specified in Item 8, or if hand carried, in the depository located in See blocks 7 & 8 until 12:00 PM local time 06/17/2008 (Hour) (Date) CAUTION - LATE Submissions, Modifications, and Withdrawals: Section L, Provision No. 52.214-7 or 52.215-1.

All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION A. NAME B. TELEPHONE NO. (Include area code) (NO COLLECT CALLS)

CALL: Katharina Washington (202) 402-3240

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 2 X I CONTRACT CLAUSES 6

X B SUPPLIES OR SERVICES AND PRICES/COST 15 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH

X C DESCRIPTION/SPECS/WORK STATEMENT 74 J LIST OF ATTACHMENTS 7

X D PACKAGING AND MARKING 1 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 2 X K REPRESENTATIONS, CERTIFICATIONS AND

X F DELIVERIES OR PERFORMANCE 1 OTHER STATEMENTS OF OFFERORS 1

X G CONTRACT ADMINISTRATION DATA 2 X L INSTRS., CONDS., AND NOTICES TO OFFERORS 12

X H SPECIAL CONTRACT REQUIREMENTS 4 X M EVALUATION FACTORS FOR AWARD 4

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provision at 52.214-16, Minimum Bid Acceptance Period

12. In compliance with the above, the undersigned agrees, if this offer is accepted within 120 calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

10 CALENDAR DAYS

20 CALENDAR DAYS

30 CALENDAR DAYS

CALENDAR DAYS

14. ACKNOWLEDGEMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of the amendments to the SOLICITATION for offerors and related documents numbered and dated:

15A. NAME CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN

AND

ADDRESS

OF

OFFEROR

OFFER (Type or print)

15B. TELEPHONE NO. (Include area code) 15C. CHECK IF REMITTANCE 17. SIGNATURE 18. OFFER DATE

ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN

SCHEDULE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION 23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM 10 U.S.C.2304 ( c ) ( ) 41 U.S.C. 253( c ) ( ) (4 copies unless otherwise specified)

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

SEE SECTION G

26. NAME OF CONTRACTING OFFICER (Type or print) 27 UNITED STATES OF AMERICA 28 AWARD DATE

(Signature of Contracting Officer) IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official notice.

NSN 7540-01-152-8064

PREVIOUS EDITION NOT USABLE

33-132 STANDARD FORM 33 (Rev 9-97) Prescribed by GSA FAR (48 CFR) 53.214( c )

A-2

This page intentially left blank

PART I - THE SCHEDULE R-OPC-23287

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B - 1

B.1 CONTRACT TYPE

This is a contract for a Pool Processing, Pool Certification, Central Paying and Transfer Agent (PPA/CPTA) that includes the functions of Issuing Agent, Authenticating Agent, Paying Agent, Collection Agent, Transfer Agent, Central Registry Agent, Platinum Trustee, and Multiclass Information Agent. The resulting contract will be an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract.

B.2 SUPPLIES OR SERVICES

(a) The contractor shall provide services set forth in Section C.

(b) This contract consists of a set of contract clauses for fixed-priced and time-and-material task orders. The appropriate contract clause shall apply in regard to their respective task order type.

(c) Fixed priced line items provided in Section B of this contract shall be applicable for this contract and will be ordered by the Contracting Officer through the issuance of task orders.

The prices provided shall be applicable for the duration of this contract.

(d) Any services identified under this contract that do not have set prices found in Section B of this contract shall be negotiated and ordered by the Contracting Officer through the issuance of specific task orders. Task Order types will be firm fixed price or time and materials.

B.3 CONTRACT DEFINITION – INDEFINITE QUANTITY

This is an Indefinite-Quantity contract as defined in Subpart 16.504 of the Federal Acquisition Regulation (FAR) and in Section I, clause FAR 52.216-22, Indefinite Quantity. Services provided by the contractor under this contract shall be secured by the issuance of delivery (for supplies) or task (for services) orders placed in accordance with the following clauses: FAR 52.216-18 Ordering, FAR 52.216-19 Order Limitations, and Task Ordering Procedures in Section I.

B.4 The Offeror must complete and submit Sections B.5 and B.6. NOTE: The information relevant to the estimated quantity is provided for proposal preparation purposes only.

Offeror(s) should not interpret the “evaluated quantities” to represent the actual quantities that will be ordered under the resultant contract. The information is the “best-known” information at this time and is subject to change. Offerors are cautioned that the Government “does not” certify that the information is complete and accurate.

B - 2

B.5 CONTRACT LINE ITEM NUMBERS AND PRICES

B.5.01 TRANSITION IN OPTION (September 1. 2008 – January 31, 2009)

ITEM DESCRIPTION ESTIMATED

QUANTITY

UNIT UNIT

PRICE

TOTAL

PRICE

0001 Transition Services to transition in new Contract

FFP

1 Each

TOTAL PRICE – TRANSITION IN $

B.5.02 BASE PERIOD (February 1, 2009 – January 31, 2012)

QUANTITY

UNIT UNIT

PRICE

TOTAL

PRICE

0002 Process Pool Loan Packages and Issue Securities (including Immediate Pool Transfer) 0002AA GinnieNET FP 70,000 Approved

Pools / Loan Packages

0002AB

Manual FP 10,000 Approved Pools / Loan

Packages

0002AC Blank Certificates FP 1,000 Packages of

Certificates

0003 Help Desk FP 3,500 Pools/Loan Packages

0004 Process Requests for Transfer of Servicing

FP 450 Approved Transfers

0005 Manual Process of Certifications

FP 90,000 Pools/ Loan Packages

0006 Central Registry/ Central Record

FP 19,000,000 Security Positions

0007 Certificate Transfers FP 30,000 Securities Transferred

0008 RPB Factor Processing FP 15,787,000 Pools/ Loan Packages

0009 Ginnie Mae I & II Collections 0009AA Ginnie Mae I Guaranty

Fee Collection FP 9,250 Issuer $ $

0009AB Ginnie Mae II P&I and Guaranty Fee Collections & Payments

FP 4,628,000 Pools/ Loan Packages

0009AC Interest Payments Subject to SCRA

FP 400 Wires $ $

0009AD Interest Payments Subject to SCRA.

FP 800 Checks $ $

0010 Emergency Payments to Ginnie Mae Security Holders

FP 300 Pools $ $

0011 Unclaimed Funds Research and Processing

FP 10,500 Hours $ $

B - 3

0012 Multiclass Security Services 0012AA Post and Merge REMIC

Data FP 36 Months $ $

0012AB Reconciliation FP 25,000 Issues Outstanding

0013 Platinum Trust FP 14,000,000 Pools Outstanding

0014 Special Mailings 0014AA Reproduction.

Reproduction of all information other than covered by line item 0017.

FP 450,000.00 Pages $ $

0014AB Courier Services FP 2,000 Documents $ $ 0014AC Overnight Mailing

Services FP 22,000 Documents $ $

0014AD CD ROM Duplication Services

FP 5,000 EA $ $

0015 Storage and Market Services 0015AA File Storage, Maintenance and Retrieval

FP 36 Months $ $

0015AB Bloomberg Services FP 36 Months $ $ 0016 ODC (Other Direct

Costs) Ordered by the the issuance of task orders

0017 Reserved 0018 Conferences, Training and Technical Assistance (Total Price $ inserted on award)

Ordered by the the issuance of task orders

0018AA Material T&M 1 Lot $ inserted on award

0018AB Labor (Labor Categories)

T&M Hours $ inserted on award

0019 Development and Enhancements of Information Technology (Total Price $ inserted on award)

Ordered by the the issuance of task orders

0019AA Material T&M 1 Lot $ inserted on award

0019AB Labor (Labor Categories )

T&M Hours $ inserted on award

0020 SAS No. 70 Audit 0020AA Level 1 SAS No. 70

Audit for Year 1 FP 1 Each

0020AB Level 2 SAS No. 70 Audit for Year 1

FP 1 Each

0020AC Level 1 SAS No. 70 Audit for Year 2

FP 1 Each

0020AD Level 2 SAS No. 70 FP 1 Each

B - 4

Audit for Year 2 0020AE Level 1 SAS No. 70

Audit for Year 3 FP 1 Each

0020AF Level 2 SAS No. 70 Audit for Year 3

B - 5

B.5.03 OPTION PERIOD 1 (February 1, 2012 – January 31, 2013)

QUANTITY

UNIT UNIT

PRICE

TOTAL

PRICE

0102 Process Pool Loan Packages and Issue Securities (including Immediate Pool Transfer) 0102AA GinnieNET FP 27,000 Approved

Pools / Loan Packages

0102AB

Manual FP 3,000 Approved

Packages

0102AC Blank Certificates FP 333 Packages of

Certificates

0103 Help Desk FP 1,200 Pools/Loan Packages

0104 Process Requests for Transfer of Servicing

FP 150 Approved Transfers

0105 Manual Process of Certifications

FP 30,000 Pools/ Loan Packages

0106 Central Registry/ Central Record

FP 7,000,000 Security Positions

0107 Certificate Transfers FP 10,000 Securities Transferred

0108 RPB Factor Processing FP 5,268,000 Pools/ Loan Packages

0109 Ginnie Mae I & II Collections 0109AA Ginnie Mae I Guaranty

Fee Collection FP 3,200 Issuer $ $

0109AB Ginnie Mae II P&I and Guaranty Fee Collections & Payments

FP 1,548,000 Pools/ Loan Packages

0109AC Interest Payments Subject to SCRA

FP 160 Wires $ $

0109AD Interest Payments Subject to SCRA.

FP 320 Checks $ $

0110 Emergency Payments to Ginnie Mae Security Holders

FP 100 Pools $ $

0111 Unclaimed Funds Research and Processing

FP 4,000 Hours $ $

0112 Multiclass Security Services 0112AA Post and Merge REMIC

Data FP 12 Months $ $

0112AB Reconciliation FP 13,350 Issues Outstanding

0113 Platinum Trust FP 5,000,000 Pools Outstanding

0114 Special Mailings 0114AA Reproduction.

Reproduction of all FP 150,000.00 Pages $ $

B - 6 information other than covered by line item 0018.

0114AB Courier Services FP 1,000 Documents $ $ 0114AC Overnight Mailing

Services FP 7,000 Documents $ $

0114AD CD ROM Duplication Services

FP 1,800 EA $ $

0115 Storage and Market Services 0115AA File Storage, Maintenance and Retrieval

FP 12 Months $ $

0115AB Bloomberg Services FP 12 Months $ $ 0116 Other Direct Costs

(ODC)

Ordered by the the issuance of task orders

0117 Reserved 0118 Conferences, Training and Technical Assistance (Total Price $ inserted on award)

Ordered by the the issuance of task orders

0118AA Material T&M 1 Lot $ inserted on award

0118AB Labor (Labor Categories)

T&M Hours $ inserted on award

0119 Development and Enhancements of Information Technology (Total Price $ inserted on award)

Ordered by the the issuance of task orders

0119AA Material T&M 1 Lot $ inserted on award

0119AB Labor (Labor Categories)

T&M Hours $ inserted on award

0120 SAS No. 70 Audit 0120AA Level 1 SAS No. 70

Audit for Option Year 1 FP 1 Each

0120AB Level 2 SAS No. 70 Audit for Option Year 1

B - 7

B.5.04 OPTION PERIOD 2 (February 1, 2013 – January 31, 2014)

QUANTITY

UNIT UNIT

PRICE

TOTAL

PRICE

0202 Process Pool Loan Packages and Issue Securities (including Immediate Pool Transfer) 0202AA GinnieNET FP 28,000 Approved

Pools / Loan Packages

0202AB

Manual FP 2,000 Approved

Packages

0202AC Blank Certificates FP 333 Packages of

Certificates

0203 Help Desk FP 1,200 Pools/Loan Packages

0204 Process Requests for Transfer of Servicing

FP 150 Approved Transfers

0205 Manual Process of Certifications

FP 30,000 Pools/ Loan Packages

0206 Central Registry/ Central Record

FP 7,000,000 Security Positions

0207 Certificate Transfers FP 10,000 Securities Transferred

0208 RPB Factor Processing FP 5,268,000 Pools/ Loan Packages

0209 Ginnie Mae I & II Collections 0209AA Ginnie Mae I Guaranty

Fee Collection FP 3,200 Issuer $ $

0209AB Ginnie Mae II P&I and Guaranty Fee Collections & Payments

FP 1,548,000 Pools/ Loan Packages

0209AC Interest Payments Subject to SCRA

FP 160 Wires $ $

0209AD Interest Payments Subject to SCRA.

FP 320 Checks $ $

0210 Emergency Payments to Ginnie Mae Security Holders

FP 100 Pools $ $

0211 Unclaimed Funds Research and Processing

FP 4,000 Hours $ $

0212 Multiclass Security Services 0212AA Post and Merge REMIC

Data FP 12 Months $ $

0212AB Reconciliation FP 13,350 Issues Outstanding

0213 Platinum Trust FP 5,000,000 Pools Outstanding

0214 Special Mailings 0214AA Reproduction.

Reproduction of all information other than

FP 150,000.00 Pages $ $

B - 8 covered by line item 0018.

0214AB Courier Services FP 1,000 Documents $ $ 0214AC Overnight Mailing

Services FP 7,000 Documents $ $

0214AD CD ROM Duplication Services

FP 1,800 EA $ $

0215 Storage and Market Services 0215AA File Storage, Maintenance and Retrieval FP 12 Months $ $

0215AB Bloomberg Services FP 12 Months $ $ 0216 Other Direct Costs (ODC) Ordered by the the issuance of task orders 0217 Reserved 0218 Conferences, Training and Technical Assistance (Total Price $ inserted on award)

Ordered by the the issuance of task orders

0218AA Material T&M 1 Lot $ inserted on award

0218AB Labor (Labor Categories ) T&M Hours $ inserted on award

0219 Development and Enhancements of Information Technology (Total Price $ inserted on award)

Ordered by the the issuance of task orders

0219AA Material T&M 1 Lot $ inserted on award

0219AB Labor (Labor) T&M Hours $ inserted on award

0220 SAS No. 70 Audit 0220AA Level 1 SAS No. 70

Audit for Option Year 2 FP 1 Each

0220AB Level 2 SAS No. 70 Audit for Option Year 2

B.5.05 TRANSITION OUT OPTION

0021 Transition Services to

Follow on Contract FFP 1 Each

TOTAL PRICE – TRANSITION OUT $

B - 9

B.6 LABOR CATEGORY DESCRIPTIONS

BASE PERIOD

LABOR CATEGORIES

Estimated Quantities (Hours)

Base Year Rates

Senior Professional Staff 3,600 Manager/Director 3,600 Assistant Manager Trust Services 2,700 Senior Trust Analyst 2,700 Trust Analyst 1,800 Information Technology Program Manager

3,600

Sr. Enterprise Architect/ Enterprise Architect

4,500

Sr. System/ Portal Architect/ System Architect

4,500

Sr. Systems Engineer/ Sr.

Systems Analyst

5,400

Security Engineer 6,900 Sr. Database Administrator/ Data Analyst

Database Administrator/ Data Analyst

Senior Programmer/ Analyst 19,800 Programmer/ Analyst 23,400 Telecommunication/ Network Engineer

Technical Writer 900 Administrative Staff 2,700

B - 10

OPTION PERIOD 1

(Hours)

Base Year Rates

Senior Professional Staff 1,200 Manager/Director 1,200 Assistant Manager Trust Services 900 Senior Trust Analyst 900 Trust Analyst 600 Information Technology Program Manager

1,200

Sr. Enterprise Architect/ Enterprise Architect

1,500

Sr. System/ Portal Architect/ System Architect

1,500

Sr. Systems Engineer/ Sr.

Systems Analyst

1,800

Security Engineer 2,300 Sr. Database Administrator/ Data Analyst

Database Administrator/ Data Analyst

Senior Programmer/ Analyst 6,600 Programmer/ Analyst 7,800 Telecommunication/ Network Engineer

Technical Writer 300 Administrative Staff 900

B - 11

OPTION PERIOD 2

(Hours)

Base Year Rates

Senior Professional Staff 1,200 Manager/Director 1,200 Assistant Manager Trust Services 900 Senior Trust Analyst 900 Trust Analyst 600 Information Technology Program Manager

1,200

Sr. Enterprise Architect/ Enterprise Architect

1,500

Sr. System/ Portal Architect/ System Architect

1,500

Sr. Systems Engineer/ Sr.

Systems Analyst

1,800

Security Engineer 2,300 Sr. Database Administrator/ Data Analyst

Database Administrator/ Data Analyst

Senior Programmer/ Analyst 6,600 Programmer/ Analyst 7,800 Telecommunication/ Network Engineer

Technical Writer 300 Administrative Staff 900

Senior Professional Staff – An individual with a minimum of eight (8) years of experience in planning, coordinating and directing work similar to that required in Section C. This individual must have strong mortgage banking experience related to securitization of mortgages including knowledge of Ginnie Mae, Federal Housing Administration (FHA) and VA mortgages and securities programs.

Manager/Director – An individual with a minimum of five (5) years experience in supervising a group of employees to perform quality work in a timely manner similar to that required in Section C. Must have strong mortgage banking experience related to securitization of mortgages, including knowledge of Ginnie Mae, FHA, VA, mortgages and securities programs.

Assistant Manager Trust Services – An individual with a minimum of seven (7) years experience in trust services. Experience must include: providing innovative solutions to the Trust business requirements and objectives. Including, providing consultative finance and Trust support to the respective functional groups. Developing and delivering next generation of

B - 12 critical Trust Management functions to executive level audiences. This experience also includes overseeing the preparation and presentation of customized analyses to meet secondary mortgage market needs, as well as recommending and implementing solutions to improve cost controls, risk management, and work efficiency that incorporate industry best practices. Strong skills are needed in developing and maintaining a solid understanding of the current & strategic initiatives in each assigned business area and the associated resource implications for the secondary mortgage market. This includes preparing monthly analyses of financial performance for each assigned business area.

Senior Trust Analyst – An individual with a minimum of five (5) years experience in trust services management. Experience must include: developing and managing effective relationships with custodians, vendors, dealers and co-workers by acting as primary liaison with the service/administration office. Utilizing technical and plan specific knowledge to solve problems and communicate with internal clients regarding administrative and processing issues.

Serving as a member of systems and data support testing and/or project teams to assist during times of heavy project and testing implementation.

Trust Analyst – An individual with a minimum of two (2) years experience in trust services management. This experience includes providing administrative support and retention of client relationships for the Trust Administrators and Trust Officers. Including, serving as back-up for daily transaction processing as it relates to mortgage securitizations and provide technical support when necessary.

Information Technology Program Manager – An individual with a minimum of ten (10) years experience in the overall management of information technology (IT) customer support similar to the work described in Section C. Additionally, this individual’s expertise will include IT project management, system lifecycle management (analysis, design, development and integration) and expertise to facilitate the implementation of IT development initiatives. This position requires enterprise architectural scope skills to include an enterprise architectural design and compliance capability, telecommunication and programming analysis, design and implementation. Skills needed include capability to manage and provide oversight on the performance of data modeling, functional decomposition, along with requirements definition for business system and application procedures. This individual will also need to have experience and expertise in directing the implementation of internal controls, policies and procedures to protect information system assets from destruction or disclosure. In addition, expertise in monitoring and quality assurance of Information Technology development and systems enhancements is required along with experience in web-based applications and design.

Senior Enterprise Architect/ Enterprise Architect - An individual with a minimum of seven

(7) years of experience in a Senior Enterprise Architect role providing integration and alignment between business architecture and system architecture. This position requires broad managerial IT and enterprise architectural scope skills to include an enterprise architectural design and compliance capability, telecommunication and programming analysis, design and implementation. Skills needed include capability to manage and provide oversight on the

B - 13 performance of data modeling and functional decomposition, along with business and system requirements for the business systems. This individual will also need to have experience and expertise in directing the implementation of internal controls, policies and procedures to protect information system assets from destruction or disclosure. In addition, expertise in monitoring and quality assurance of Information Technology development and systems enhancements is required along with experience in web-based applications and design.

Senior Systems/ Portal Architect/ System Architect – This individual must have a minimum of four (4) years of experience in a Senior System Architect role to provide overall technical leadership guidance, oversight, and supervision for Ginnie Mae’s PPA/CPTA system architecture. Needed skills include capability to perform data modeling, functional decomposition, requirements definition, business system definition and application procedure definition. This individual will also need to have expertise with directing the implementation of internal controls, policies and procedures to protect information system assets from destruction or disclosure. In addition, expertise in monitoring and quality assurance of IT development and systems enhancements is required along with experience in web-based applications and design.

Senior Systems Engineer / Senior Systems Analyst– an individual with a minimum of seven

(7) years of experience in the Senior System Engineer role and five (5) years of experience in the System Engineer role who will provide overall design and integration expertise to the implementation and deployment of Information Technology (IT) initiatives. The skills required include a working knowledge of current IT project management practices and architectural design capability, telecommunication, and programming analysis and design. Required skills include capability to perform data modeling, functional decomposition, requirements definition, business system definition and application procedure definition. This individual will also need to have expertise with directing the implementation of internal controls, policies and procedures to protect information system assets from destruction or disclosure. In addition, expertise in monitoring and quality assurance of Information Technology development and systems enhancements is required along with experience in web-based applications and design.

Security Engineer/ Information System Security Officer (ISSO)– This individual will provide oversight and be the subject matter expert on information technology security and compliance. This skill set serves as the point of contact for this contract on Federal IT security requirements including but not limited to the implementation and development of Government-furnished Property (GFP) and non GFP which utilizes GFP. This individual will be responsible for the administration, development and execution of all IT security. This individual should have 4-5 years hands on experience in working with Federal IT laws, policies and Industry Best Practices for data and information management resources applied in accordance with federal IT Security laws and regulations including National Institute of Standards and Technology (NIST), OMB Circulars A130 and A127, etc. This person should have one or more of the following credentials:

• Certified Information Systems Security Professional (CISSP) from Information Systems

Security Certification Consortium (ISC)

B - 14

• Certification and Accreditation Professional (CAP) from (ISC)

• Certified Information Security Manager (CISM) from Information Systems Audit and

Control Association (ISACA)

Sr. Database Administrator/ Data Analyst – This role requires a minimum of seven (7) years experience developing and maintaining “mainstream” database management system and development tools. An individual that creates operates and manages large data repositories for complex business operations. This individual establishes and maintains enterprise data standards and related data dictionaries. Development and database management within the Oracle, DB2 and MS SQL environment is also a prerequisite.

Database Administrator/ Data Analyst – This role requires a minimum of five (5) years experience developing and maintaining “mainstream” database management system and development tools. An individual that creates operates and manages the Enterprise-wide Operational Data Store and existing legacy databases. The individual will also analyze, design, and maintain effective use and control of data and information along with the respective data mart to host transactional and historical data/information. This individual establishes and maintains enterprise data standards and related data dictionaries. Development and database management within the Oracle, DB2 and MS SQL environment is also a prerequisite.

Senior Programmer / Analyst – This role requires an individual with a minimum of five (5) years of experience as a Senior Programmer / Analyst that will provide overall design and integration expertise to the implementation of Ginnie Mae Information Technology (IT) initiatives. The skills required include architectural design capability, telecommunication, and programming analysis and design. Needed skills include the capability to perform data modeling, functional decomposition, requirements definition, business system definition and application procedure definition. This individual will also need to have expertise with directing and implementing controls, policies and procedures to protect information system assets from destruction or disclosure. In addition, expertise in monitoring and quality assurance of Information Technology development and systems enhancements is required along with experience in web-based applications and design.

Programmer / Analyst – This individual will provide systems development and testing skills necessary for the project to succeed. This role requires the analyst to have a minimum of two (2) years experience developing “mainstream” client server application development tools.

Telecommunication/ Network Engineer – This role requires an individual that must be able to recommend telecommunication solutions, troubleshoot, implement, and propose alternatives in support of telecommunication devices, connectivity and services in support of Ginnie Mae, customers and Business Partners. This role requires that the individual have at least four (4) years experience supporting telecommunication devices and systems. This person should possess the following credential:

B - 15

• Certified Information Systems Security Professional (CISSP) from Information Systems Security Certification Consortium (ISC)

Technical Writer – This role requires an individual that will provide documentation that captures the development of a project throughout its life cycle. This role will require at least two to three (2-3) years of technical writing experience in support of full life cycle deliverables, training and technical assistance material.

Administrative Staff – This role requires an individual with clerical or support skill to perform copying, file organization and reorganization, typing and other services required to successfully produce any final project deliverables required. Experience and knowledge of basic personal computer software is required.

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C-1

C.1 PURPOSE OF STATEMENT OF WORK

The Government National Mortgage Association (Ginnie Mae) requires a contract that will provide services to support the primary mission of Ginnie Mae, which is providing investors the full faith and credit guarantee of the United States Government for timely payment of principal and interest on Mortgage Backed Securities (MBS). This service contract will be primarily responsible for the processing and issuance of approximately $150 billion of MBS Securities annually. Other MBS services in the contract include, but are not limited to, the following: Pool Processing Agent (PPA), Pool Certification Agent, Central Paying and Transfer Agent (CPTA), Platinum Trustee, and Multiclass Information Agent services. The contract also includes other MBS services related to its single class and Multiclass MBS programs and other new securities. These services require the Contractor to provide necessary information technology services to support the processing, issuance and payment of the MBS requirements/services, and other miscellaneous tasks.

An eligible Offeror under the PPA/CPTA solicitation shall demonstrate that it meets the following requirements:

a.) It is a (i) federally-chartered bank or a state-chartered bank or trust company regulated by the Federal Reserve System or the Federal Deposit Insurance Corporation, and (ii) its ultimate (or top-tier) parent holding company is organized under the laws of the United States, as determined by HUD in its sole discretion.

Offeror shall submit a written declaration attesting to their compliance with the bank charter requirement with supporting documentation.

b.) It will conduct all operations under the contract within the fifty (50) United States and the District of Columbia.

Failure to satisfy these two requirements shall render Offeror’s proposal ineligible for further consideration.

The title Pool Processing, Pool Certification, Central Paying and Transfer Agent (PPA/CPTA) includes the functions of Issuing Agent, Authenticating Agent, Paying Agent, Collection Agent, Transfer Agent, Central Registry Agent, Platinum Trustee and Multiclass Information Agent.

The Pool Processing and Pool Certification (PPA) functions include, but are not limited to, the following:

• Maintaining a real time database of Ginnie Mae Master Agreements, Resolutions of Board of

Directors, and Certificates of Authorized Signatures;

• Processing commitment authority requests;

• Purchasing and assigning Committee on Uniform Securities Identification Procedures (CUSIP) numbers to the MBS securities to be issued;

• Processing mortgage pool information documents for issuing securities;

• Processing transfers of mortgage servicing rights; and

• Recording pool certification data.

The Central Paying and Transfer Agent (CPTA) functions include, but are not limited to, the following:

C-2

• Maintaining a Central Registry on outstanding Ginnie Mae Single Class and Multiclass securities;

• Processing requests for transfer of MBS certificates;

• Collecting and disseminating MBS pool data; and

• Acting as Ginnie Mae's collection and paying agent;

The Platinum Trustee and Multiclass Information Agent functions include, but are not limited to, the following:

• Issuing Platinum MBS;

• Acting as the trustee for Platinum MBS; and

• Acting as Ginnie Mae Real Estate Mortgage Invenstment Conduit (REMIC) information agent.

C.2 BACKGROUND OF THE GINNIE MAE MORTGAGE BACKED SECURITIES

PROGRAMS

C.2.01 GOVERNMENT NATIONAL MORTGAGE ASSOCIATION

Ginnie Mae is a wholly owned corporate instrumentality of the United States located within the Department of Housing and Urban Development (HUD). Its powers are prescribed generally by Title III of the National Housing Act, as amended (12 U.S.C. 1716 et seq.). Through its MBS programs, Ginnie Mae guarantees privately issued securities backed by pools of mortgages insured or guaranteed by the Federal Housing Administration (FHA), the Department of Veterans Affairs (VA), Rural Development (RD) of the U.S.

Department of Agriculture (USDA), and HUD’s Public and Indian Housing program (PIH). Holders of the MBS issued in the forward market receive a monthly "pass-through" of principal and interest payments on the pool of mortgages backing the securities, less amounts to cover servicing costs and certain Ginnie Mae fees.

Similarly, holders of the MBS issued in the reverse market, or Home Equity Conversion Mortgage Securities (HMBS), will receive “pass through” payments of principal and interest on an unscheduled basis, less amounts to cover servicing costs and certain Ginnie Mae fees. Ginnie Mae guarantees the registered holder the timely payment of scheduled or unscheduled monthly principal and interest payments, loan prepayments and early recoveries of principal on the underlying mortgages. If borrowers fail to make timely payments on their mortgages, the Issuer must make the timely payments to the registered holders, using their own resources.

Through its MBS programs, Ginnie Mae provides structures for channeling funds from the nation's capital markets into the housing market. The U.S. Government's full faith and credit guaranty backing Ginnie Mae securities makes them widely accepted in those sectors of the capital markets that otherwise would not be likely to supply funds to the mortgage market. The funds received through the sale of these securities are then used to make other residential and other mortgage loans. Through this process, the program serves to increase the overall supply of credit available for housing and helps to ensure that credit is available at competitive interest rates.

The Ginnie Mae MBS Program is governed by guaranty agreements entered into by Ginnie Mae and Issuers according to the terms of the Mortgage-Backed Securities Guide 5500.3 (“MBS Guide”). The Guide is available on Ginnie Mae’s website at http://www.ginniemae.gov. Guaranty Agreements and the terms of the Multiclass Guide govern the Ginnie Mae Multiclass Program. The PPA/CPTA must perform its contractual responsibilities in accordance with Ginnie Mae requirements described in Ginnie Mae Guaranty Agreements, C-3

Guides, Directives, and Handbooks. Interested parties are strongly encouraged to access the Ginnie Mae MBS and Multiclass Guides on the web in order to familiarize themselves with existing Ginnie Mae policies and procedures.

C.2.02 SINGLE CLASS MORTGAGE-BACKED SECURITIES

(a) Program Concept

Ginnie Mae guaranteed securities consist of both single class securities and multiclass securities. With respect to single class securities, Ginnie Mae has created the Ginnie Mae I Program and the Ginnie Mae II Program, with the main distinction between the two programs being the payment mechanism and payment date.

Under the Ginnie Mae I Program, Issuers are responsible for paying security holders directly. Payments to Ginnie Mae I security holders are paid on the 15th calendar day of the month or the first business day thereafter if the 15th is not a business day.

Under the Ginnie Mae II Program, payments are collected from Issuers by Ginnie Mae’s CPTA and passed through to registered security holders in one consolidated payment. Ginnie Mae II security holders are paid on the 20th calendar day of the month or the first business day thereafter if the 20th is not a business day. In addition, the Ginnie Mae II program provides Issuers the option to deliver pool packages into multiple Issuer pools. A multiple Issuer pool is an aggregation of packages of mortgages assembled by a number of individual Issuers. Within the Ginnie Mae II program, Ginnie Mae approved Issuers may elect to issue securities in the forward market or the reverse market. Securities issued in the reverse market contain pool collateral which includes Home Equity Conversion Mortgage (HECM) loans endorsed by FHA. These securities are commonly referred to as HMBS. Issuers who intend to securitize HECM loans into HMBS securities must also meet additional eligibility requirements as specified in the Ginnie Mae Guide.

(b) Payment Characteristics

Ginnie Mae securities have monthly payment characteristics that include:

(1) Interest at the face rate on the securities, whether or not collected on the mortgages. Interest paid on the distribution date is accrued interest through the last day of the prior month.

(2) Scheduled principal on the pooled mortgages, due on the first day of the distribution month, whether or not collected.

(3) Unscheduled principal recoveries received during the month preceding the distribution month.

(4) Multifamily prepayment penalty, if required.

(c) Guaranty

C-4

Ginnie Mae guarantees the timely payment of interest and principal in the amounts described in item C2.02(b) above to the registered holders of outstanding single class MBS.

(d) Minimum Denomination With few exceptions, each MBS security must have a minimum security position of $1,000. Amounts over $1,000 must be in increments of one dollar ($1.00). All securities must be evenly divisible by one dollar ($1.00).

(e) Registered Form

The securities are issued in book entry or registered form.

(f) Paying Agent

Ginnie Mae contracts with the Central Paying and Transfer Agent (CPTA) to collect and pass through the monthly principal and interest payments to registered holders of Ginnie Mae II securities. Under the Ginnie Mae I program, the CPTA calculates the monthly pass through payments, based on RPB information reported by Issuers, for securities held in book entry form with the Depository. The CPTA provides the payment information to the Depository for the preparation and execution of Automated Clearing House (ACH) debits from the Issuers’ principal and interest account. Issuers are solely responsible for calculating and making timely monthly payments to holders of Ginnie Mae I securities held in certificated form and outside the Depository in physical form.

(g) Guaranty Fees

For both the Ginnie Mae I and II MBS programs, the CPTA collects monthly Ginnie Mae guaranty fees by ACH. Guaranty fees collected are then remitted, via wire transfer, to Ginnie Mae’s Office of Finance within 24 hours of receipt.

(h) Transfer Agent

Ginnie Mae contracts with the CPTA to prepare and deliver new issues of single class MBS, maintain a Central Registry of ownership, and carry out the single class MBS securities transfer functions. Securities are registered either in the name of the Ginnie Mae Depository or in the name of the security holder. Securities registered in the name of the Depository are registered in book-entry form.

(i) Issue Date

All issuances have an "issue date" as of the first day of the month in which the security is issued. The issue date serves as a reference date for establishing the original MBS pool balance and for computing the first month's principal and interest payment due security holders.

C-5

C.2.03 MORTGAGE AND MBS POOL REQUIREMENTS

(a) Eligible Mortgages

All eligible FHA, VA, RD, and PIH insured or guaranteed mortgages can be pooled into a Ginnie Mae MBS Security.

(b) Loan Pools and Packages

Under the Ginnie Mae I and Ginnie Mae II MBS custom programs, individual Issuers assemble pools of mortgages that are securitized into Ginnie Mae securities. Issuers are responsible for marketing their own securities. Under the Ginnie Mae II multiple Issuer program, each participating Issuer assembles packages of loans in minimum amounts that meet Ginnie Mae pooling requirements. All loan packages submitted by Issuers for a particular issue date and particular securities interest rate are aggregated by the Ginnie Mae CPTA into a single pool that backs a single issue of single class MBS.

(c) Mixing Loan Interest Rates

In the Ginnie Mae I program, all loans in a MBS single class pool carry a single interest rate, which must exceed the rate on the certificate by .50 percent (exceptions are manufactured housing and multifamily loan pools). In the Ginnie Mae II program, loans with different interest rates may be included in the same MBS pool or loan package, subject to the following conditions: each loan must bear an interest rate that exceeds the rate on the certificate by at least the minimum required spread, which is .25 percent; but may not exceed the certificate security rate by more than .75 percentage points; thus, the maximum allowable range of mortgage interest rates in any package is .50 percent.

(d) Minimum Required Interest Rate Spread

The minimum spread between the lowest mortgage rate in a Ginnie Mae II single class MBS pool or loan package and the security rate must be .25 percent. Of this, a fixed percent of the interest spread is remitted to Ginnie Mae on a monthly basis as a guaranty fee. The balance of the interest spread is paid to the Issuer as a servicing fee.

(e) Commitment Fees

Ginnie Mae charges each Issuer a commitment fee based on the face amount of single class MBS that will be issued and guaranteed by Ginnie Mae. When an Issuer requests commitment authority it must be approved by Ginnie Mae and the commitment fee must be paid by wire transfer before pooling may occur. The CPTA is not involved in the commitment fee wire transfer process but does know from IPMS that it has been paid in a timely fashion.

(f) Recourse for Defective Loans

In the event that defective loans are included in single class MBS pools, Issuers have the option to either substitute the defective loans with an eligible loan, or else buy the defective loans out of the MBS pool. Loan

C-6 substitutions can occur at any time during the life of the pool, however loans issued before 1985 may not be substituted at any time, due to adverse tax consequences to investors.

(g) Loans in Liquidation

Issuers have the option to repurchase loans that are more than 90 days delinquent or in liquidation status, or leave them in single class MBS pools until liquidation is completed. (See Chapter 18 of MBS Guide)

(h) Servicing Standards

Issuers must conduct servicing of pooled mortgages in accordance with the standards and policies established by Ginnie Mae program requirements, FHA, VA, RD, PIH and such other standards as are customary in the mortgage banking industry. Issuers, as trustees, must maintain single class MBS pool principal and interest (P&I) accounts and escrow accounts in Ginnie Mae's name with the Issuer's financial institution.

C.2.04 ISSUER'S ROLE

(a) Eligible Firms

An Issuer of Ginnie Mae-guaranteed single class MBS must be an FHA-approved mortgagee and be determined by Ginnie Mae to satisfy its other program requirements (e.g. net worth, insurance, etc.). An approved Ginnie Mae Issuer may pool loans in either the Ginnie Mae I or Ginnie Mae II MBS program, pursuant to the Issuer’s own business strategy.

(b) Loan Delivery and Certificates Delivery

Once approved to participate in Ginnie Mae’s single class MBS program, an Issuer may apply to Ginnie Mae for commitment authority to issue securities.