Attachment to A0008 R-OPC-23287.pdf

Attachment A0008 to R-OPC-23287

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

359 C.3.01(c) By what date must the Contractor to provide the five month transition plan?

The transition plan is submitted with the proposal. Amendment 002 reflects a change from a five month to a six month transition period whose date corresponds to February 1, 2009.

360 C.3.02 Please provide sizing parameters for Master Agreement Database - no. of screens, no. of batches, no. & size of tables/files, etc

10 form libraries, 3 program files, 6 report files, 18 VFP DB files, 20 MB

361 C.3.02 Please provide interface details for Master Agreement Database - no. of interfaces, interface type (file, synchronous calls, asynchronous calls, etc), data transfer volumes

The interface is Connect Direct (NDM).

There is one daily upload and download from

IPMS.

362 C.3.02 Please provide usage parameters (average & peak levels) for Master Agreement Database -transactions per day, concurrent users, response times

Currently, there are 5 users that have access to the Master Agreement Database. The number of transactions per day is minimal.

363 C.3.02 Please mention the average number of support/enhancement requests (per month) for Master Agreement Database.

There have been less than one support/enhancement request in the last year.

364 C.3.02 Please provide estimated growth statistics for Master Agreement Database over the base period, option period 1, option period 2 - in terms of number of users, growth in data volumes

This information is not available.

365 C.3.02 Are there any known performance related issues with Master Agreement Database - such as online response times, batch processing windows, etc

There are no issues at this time.

366 C.3.02 Please mention any known environment/design/architectural issues that make it difficult to extend/enhance Master Agreement Database

There are no issues at this time.

367 C.3.02 Please provide the list of enhancements that are planned for Master Agreement Database over the next 12 months

There are no issues at this time.

368 C.3.02 Please provide a list of third party software licenses that are required for Master Agreement Database. Also mention the estimated annual licensing cost and indicate whether these licenses are transferable

The Master Agreement database uses Visual FoxPro (VFP) Version 6, VFP framework- Flash Mgt third party software. The licenses are not transferable.

369 C.3.02 Is there an interface between the IPMS and GMBS where data is uploaded or downloaded? If so, please provide a description of the interface and all file layouts.

GMBS is a module of the IPMS system with data transfers nightly.

370 C.3.02 If Ginnie Mae has an imaging system, is it part of the equipment to be transferred to the winning bidder?

For this contract the imaging equipment is owned by the incumbent contractor.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

371 C.3.02 Does Ginnie Mae have an enterprise records management system that will be used to maintain and store all the images that must be maintained under this contract?

Ginnie Mae is developing a RMS through another contract. PPA images must be maintained under this contract by the offeror.

There are no plans at this time to incorporate the PPA records.

372 C.3.02 How many archived images that are stored currently?

Currently, there are 1250 CDs containing in excess of 11 million images.

373 C.3.02 Are the archived images purged or moved to off-site or COLD storage?

Archived images are purged into separate CD cartridges with an index of the images contained. The CDs are sent to offsite storage.

374 C.3.02 What imaging software is required and what are the licensing requirements?

Ginnie Mae does not require a particular imaging software. The incumbent contractor uses Liberty software. The license is fee based and transferable.

375 C.3.02 Please provide the requisite service level agreements ( transaction processing speed, report generation speed, batch processing) for Central Registry (GMBS)

There are no SLAs for IPMS (Central Registry is a module of IPMS). Please refer to RFP for specific timelines for processing.

376 C.3.02 Please provide hardware deployment information (servers, firewalls, etc) for Central Registry (GMBS) - across dev, qa and prod environments.

Also mention any special requirements such as failover, load balancing, replication, etc

The Offeror has to define transition activities related to hardware deployment, failover and replication as part of the response to the RFP. The transition cannot disrupt Ginnie Mae operations.

377 C.3.02 Please provide the system security categorization for the Central Registry (GMBS)

IPMS is moderate. The Central Registry is not evaluated separately from IPMS.

378 C.3.02 Please provide system utilization statistics (CPU, virtual memory, etc) for Central Registry (GMBS)

We do not have separate system utilization statistics for the Central Registry.

379 C.3.02 Please specify data archival requirements (frequency, data volumes, etc) for Central Registry (GMBS)

Currently data is archived nightly for IPMS.There are not separate requirements for the Central Registry.

380 C.3.02 Please provide availability requirements (24X7, 24X5, etc) for Central Registry (GMBS)

IPMS, which includes the Central Registry, is currently available to Ginnie Mae 7am to 6pm Eastern time.

381 C.3.02 Please provide sizing parameters for Central Registry (GMBS) - no. of screens, no. of batches,

no. & size of tables/files, etc

Currently for IPMS (and Central Registry) which is a module of IPMS), there are approximately 155 DB2 tables organized in four table spaces. These tables take up 125,000 tracks. There are approximately 50 main VSAM files and the total allocation for VSAM and flat files is about 3.8 million tracks. There are 1311 modules in Endevor, 260 of which are online screens.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

382 C.3.02 Please provide interface details for Central Registry (GMBS) - no. of interfaces, interface type (file, synchronous calls, asynchronous calls, etc), data transfer volumes

Currently for IPMS, there are 54 transmissions using combination of Network Data Mover (NDM) and Bulk Data Transfer (BDT). Central Registry module is a component of IPMS.

383 C.3.02 Please provide usage parameters (average & peak levels) for Central Registry (GMBS) -transactions per day, concurrent users, response times

For IPMS (Central Registry is a module of IPMS), the average number of non-system transactions per day in June is 4,535. The peak number (on June 3) was 11,177. Daily average response time is less than 0.15 seconds.

384 C.3.02 Please provide estimated growth statistics for Central Registry (GMBS) over the base period, option period 1, option period 2 - in terms of number of users, growth in data volumes

There are no growth statistics for the Central Registry. There are currently less than 100 user ids for IPMS for Ginnie Mae and contractor staff.

385 C.3.02 Are there any known performance related issues with Central Registry (GMBS) - such as online response times, batch processing windows, etc

IPMS, and the Central Registry, which is part of IPMS, has no performance issues.

386 C.3.02 Please mention any known environment/design/architectural issues that make it difficult to extend/enhance Central Registry (GMBS)

IPMS is a legacy COBOL/DB2 application that will be rewritten in FY 09 and FY 10 to utilize more current technology. Legacy source code documentation is available in the Ginnie Mae reading room.

387 C.3.02 Please provide the list of enhancements that are planned for Central Registry (GMBS) over the next 12 months

IPMS (and Central Registry) which is a legacy system will begin to be rewritten in the next 12 months.

388 C.3.02 Please provide a list of third party software licenses that are required for Central Registry (GMBS). Also mention the estimated annual licensing cost and indicate whether these licenses are transferable

There are no third party software licenses that are required for the IPMS-Central Registry module.

389 C.3.02 For those tasks not supported by Ginnie Mae systems, please describe the systems supporting the tasks.

Refer to Section C (h-m). Ginnie Mae does not prescribe what systems or manual processes are required to complete these tasks.

390 C.3.02 Is the use of the phrase "Government-furnished systems applications" in the first sentence the same as GFITSA?

Yes, they are equivalent.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

391 C.3.02 (d) The RFP includes a requirement for CMMI Level II certification within 5 months of contract award.

For CMMI Level II to be achieved, there has to be evidence from the project that the CMMI level II processes have been implemented and followed (i.e., typically 6 months of evidence). Therefore, it will not be possible to accumulate the evidence to support the CMMI level II certification within the 5 month period. Would Ginnie Mae consider changing the time period to attain the certification to be at least 6 months after the completion of the transition period?

Yes, Ginnie Mae will agree to 6 months after the transition period.

392 C.3.02 (e) The contractor is to provide biometric fingerprint technology hardware/software. Please provide any requirements or standards for the biometric fingerprint technology employed?

Ginnie Mae's biometric fingerprint technology uses the M2SYS Biometric Identification System. This technology validates all Issuer pooling submissions and all Document Custodian pool certification and recertification transmitted via web-based GinnieNET. A user's actual fingerprints are not stored; rather, fingerprint data is stored in a proprietary format unique to the M2SYS System, which uses the AES 128 bit encryption algorithm to ensure accuracy and privacy.

393 C.3.02 (e) The contractor is to provide biometric fingerprint technology hardware/software - or any other Ginnie Mae approved hardware/software to new and existing Issuers and Document Custodians for necessary processes required to support this contract. Are there any other approved hardware/software provided to Issuers and Document Custodians currently? If so, please provide a list and specifications for each.

No, there are no other approved hardware/software provided to Issuers and Document Custodians. Biometric fingerprint identification is the standard for all electronic pooling and pool certifications.

394 C.3.02 (m) It is stated that technology documentation must be maintained to support all system edits. What are the current system edits within each application, please provide documentation?

The systems edits are found in the legacy source code. The source code documentation is available in the Ginnie Mae reading room.

395 C.3.02(a) Are any systems used under the current contract not in compliance with the requirements identified in this paragraph? If so, which ones?

No.

396 C.3.02(c) Do any of the current systems not have documentation that is accurate, compliant, and complete? If so, which ones?

No, all current systems have documentation that is accurate, compliant, and complete.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

397 C.3.02(e) Which processes require biometric fingerprint technology?

Biometric fingerprint technology is used during the electronic pooling process as well as the electronic pool certification transmission process.

398 C.3.02(e) Are there any established standards for the telecommunications connections to the listed entities?

Industry best practices and NIST

399 C.3.02.01 Has the client analyzed existing data elements for completeness and aligned it to data categories defined by NIST SP 800-60 and assigned baseline data sensitivity and impact levels according to FIPS 199 requirements?

Yes.

400 C.3.02.01 What are the specific product and operational security and privacy requirements for the required biometric technology to be implemented?

This will be determined by the contractor.

The contractor is responsible for determining and following all Federal regulations regarding operational security and privacy requirements.

401 C.3.02.01 Have all systems been categorized by security priority and control requirements?

Yes.

402 C.3.02.01 Have Privacy Threshold Analysis and/or Privacy Impact and Privacy Act Assessments been conducted, if so can they be provided along with any documented applicable requirements?

Yes, a Privacy Impact Assessment has been completed for the applications covered by this RFP. This documentation is internal to HUD and Ginnie Mae. The contractor will need to adhere to all Federal and NIST guidelines. Ginnie Mae does not define how a contractor meets these requirements.

403 C.3.02.01 For The IPMS modules, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance.

This information is proprietary to Ginnie Mae.

404 C.3.02.01 For GinnieNET, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

405 C.3.02.01 For Letter of Credit Module, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

406 C.3.02.01 For Unclaimed Funds System, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

407 C.3.02.01 For REMIC & Platinum Search Pages, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

408 C.3.02.01 For REMIC Database, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

409 C.3.02.01 For Multifamily Database, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

410 C.3.02.01 For Platinum Database, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

411 C.3.02.01 For Master Agreement Database, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

412 C.3.02.01 For Central Registry (GMBS), please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

413 C.3.02.01 For New Issuer Module, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

414 C.3.02.01 For Pool Transfer Module, please provide existing documentation describing efforts to date that support application security, privacy requirements and compliance

This information is proprietary to Ginnie Mae.

415 C.3.02.01 Have C&A (Certification & Accreditation) packages been developed and ATO (Authority To Operate) obtained for all of the Ginnie Mae systems maintained under this contract? If so, will the contractor be required to update these as new C&A activities are conducted?

Yes, all systems have C+A packages at the time of contract award. The contractor will undergo a new C&A after award per Federal regulations and NIST standards.

416 C.3.02.05 Please describe the information that is contained in the central database and the process for updates/changes.

All of the relevant information to create new pools and to report and disclose on all active pools each month. Updates and changes are handled through a Change Control Process.

417 C.3.03.01 What type of settlement issues occur and on what frequency?

The most common settlement issues are:

investor does not accept issuer securities or issuer provides the improper account information. Settlement issues occur infrequently.

418 C.3.04 How do we verify that fees for transfer of servicing have been paid?

Pools do not get transferred until the fees have been collected by the Contractor.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

419 C.3.04 The second item "(b)" in this section references the central registry as being a subsystem of Ginnie Mae's proprietary Generalized Mortgage- Backed Securities System. What are the other subsystems of GMBSS?

There are no subsystems. The Central Registry is a module of IPMS.

420 C.3.08.02 Please clarify the volumes (IVR/VRU vs. agent handled) associated with inquiries detailed in section?

Ginnie Mae does not have an IVR/vRU inquiry capability.

421 C.3.09.02 What is considered "other suitable formats" in addition to microfilm?

TIFF or PDF Images on CD or Hard Disk.

422 C.3.10.03 In the second paragraph (a), the RFP says, "The Contractor will be compensated under Item 0008 and if exercised Option Items 0108 and 0208 for corrections that can only be made by manual means, as approved by the GTR." How many times each year has that occurred under the current contract?

Less than five occurences.

423 C.3.10.03 What are the requirements to obtain GTR approval of a request for compensation for processing a "correction that can only be made by manual means"?

A written request to the GTR with corresponding approval.

424 C.3.11.04 What are the historical average balances on which compensation has been paid pursuant to this section?

The historical monthly average is $1700 a month.

425 C.3.11.12 What Ginnie Mae system is used to generate the payments required under SCRA? What does the file layout that is received form the MBSAA look like?

General Mortgage Backed Securities (GMBS) System, which is a subsystem of IPMS. Please see the file layout in Attachment SCCRA.

426 C.3.11.12 How and when does the PPA/CPTA receive the SCRA fund reimbursements from Ginnie Mae?

These funds transfers occurs each quarter, typically on the 7th calendar day of the month. Ginnie Mae's Office of Finance wires the funds to the CPTA for timely distribution.

427 C.3.12 Are there any physical certificates outstanding for platinum? If so, how many?

There are only Principal Only Blonds outstanding. One bond per platinum security outstanding. One bond per platinum security outstanding.

428 C.3.14(e) How is the data that is to be made available for distribution on the Ginnie Mae website loaded to the website and by whom?

The MBSAA is provided with a file to upload to the Ginnie Mae website. The MBSSA is responsible for the website.

429 C.3.14(h) What GFP system is used to perform financial analysis to calculate the amount of deferred REMIC guarantee fees necessary to cover the cost associated with the servicing of outstanding Ginnie Mae REMIC securities?

IPMS

430 c.3.14(l) What days of the week and hours of the day is the service group to be made available to answer questions from Multiclass program participants and investors?

The Multiclass help desk is available from 9AM to 5 PM.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

431 c.3.14(l) Is the contractor to provide any other communication methods in addition to Ginnie Mae's toll free phone line?

The contractor will also accept email, fax and physical correspondence.

432 C.3.14l Please clarify who is to pay cost of Ginnie Mae's toll free 800 line.

The contractor pays for Ginnie Mae's toll free 800 line.

433 C.3.15 Within the RFP, there is no reference in Section L to describe where we should address Records Imaging, Storage, Retention and Research Services; will you consider adding additional pages?

No, Ginnie Mae does not believe additional pages are necessary.

434 C.3.15.01 Can you provide more detail on the records and archives (and related retention format and period)? When?

Manual pools, master agreements, certifications, transfer of issuer are all scanned and imaged. All documents are currently archived for the life of the pool plus twenty-four years. See posted attachment named: Records Disposition Schedule 64.

435 C.3.15.01 Does the CD Rom Retrieval System, identified as GFP, meet the requirements for imaging as outlined in C.3.15.01?

Yes.

436 C.3.15.01 Storage Requirement (a) (for Imaging) says that all information provided as GFP or created under the contract needs to be readily accessible by the Contractor and the government. What is the number of employees, and locations, requiring access to images?

The incumbent's current staffing requirements are proprietary.

437 C.3.15.01 Indicates that records must be image including records associated with C3.09 (Exchanges and Transfers)? What system application are available?

There is no system application available. It is currently done through the incumbent contractor's own proprietary system.

438 C.3.15.01c The section references destruction of MBS certificates after 7 years. Section C.3..09.02 references destruction of certificates after 6 years. Is this consistent?

No. Current SEC guidelines suggest destruction after six years. Ginnie Mae will determine if cancelled certificates are destroyed after six years.

439 C.3.15.02a Please explain the use of the word "transit". "Transit" is a typographical error. The correct word should be "transmit".

440 C.3.21 Should the four references in the "Recipient" column to "Data Collection and Risk Management Agent" read "MBS Administration Agent"?

Yes.

441 H The table row beginning on Page H-2 and continuing on Page H-3 refers to "All Government owned data and files and information in any other media currently in the possession of the incumbent Contractor". If any of that data is required to be encrypted, is it encrypted? If not, will it be by the end of the current contract?

None of the data and files, except for privacy data--personally identifiable information (PII), will need to be encrypted.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

442 H.4 Please identify which of the GFP will require repair or will not be suitable for use at delivery.

None at this time.

443 H.4 Please identify all Contractor-Furnished property utilized in support of the contract currently in place.

This information is proprietary. Ginnie Mae's expectation is that the contractor will determine the appropriate hardware, software,etc.

444 H.4 Should the list of GFP include the following which were identified during the incumbent's pre proposal conference presentation: New issuer module, New pool processing module, Pool reporting module, Unclaimed funds system, Platinum DB, LOC module, GMEC, MBS Factor & Tax Reporting Module?

It is implied by reference to GIFITSA.

445 H.4 Please provide a list of licenses required to support the current CD ROM System.

Ginnie Mae does not require a particular imaging software. The incumbent contractor uses Liberty software. The license is fee based and transferable.

446 L.12.3 Are there formalized and up to date procedures for each of the listed processes?

Operating Procedures with respect to the GFP are in the reading room. Other internal operating procedures are proprietary to the Incumbent Contractor.

447 L.7 In order to permit bidders to obtain sufficient information from HUD to prepare a competitive proposal, will you extend the current amended proposal due date of July 7, 2008?

An updated date for the closing of the Solicitation is September 29, 2008.

448 Page 2 (1) Amendment A0003 modifies Section 2.07 ( c)(3) to read: "The contractor shall provide the hardware and software to support the remaining legacy application." Should the last word of this sentence be "applications"?

The word application is correct. IPMS is a series of modules.

449 Page 2 (1) In Amendment No. A0003 - "1. Change paragraph C.2.07 (c) (3)" - It seems that the new version of GinnieNet will not be completely implemented. Is it assumed that the contractor will need to complete the changes to GinnieNet as part of the BPI activities to be designed and developed during the base period of the contract?

No. GinnieNET changes to support the BPI that are currently planned will be implemented prior to the base period of this contract. Future enhancements will be the responsibility of the contractor going forward.

450 Page 2 (1) In Amendment No. A0003 - "1. Change paragraph C.2.07 (c) (3)" - We understand that all of the software applications for the remaining legacy systems will be included, but not the hardware. Please provide a list of all of the existing hardware and software requirements to run the remaining legacy systems.

See Attachment A and B posted previously in Amendment A007.

451 Page 2 (1) Will the configuration specifications of the hardware (that will not be provided to the contractor) be made available (e.g. operating system specifications)?

This is proprietary to the incumbent Ginnie Mae.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

452 C.3.14 (e) Is data for REMIC classes in Multiclass transactions that is not issued with Original Issue Discount (OID), De Minimis OID or Premium to be made available for distribution via the Ginnie Mae website?

No. All tax reporting and disclosure requirements related to REMIC Securities are the responsibility of the REMIC Trustee.

453 C.3.14 (n) Does the incumbent contractor:

1)currently maintain & reconcile the account on a monthly basis?

2)verify the FRBNY has been funded by the trustees?

3)provide balance reports to Ginnie Mae?

How often do funding requirements exist?

Yes, over the past two years there has been three incidents of a shortfall. In all cases, the trustee involved subsequently funded the shortfall on the payment date.

454 C.2.02(a) How many approved Issuers are there for Ginnie Mae II?

Less than 200

455 B.5 Are there functional requirements and tasks for which the offerer is expect to provide systems not currently in use or provided by Ginnie Mae?

No. However, Ginnie Mae business needs may change over time.

456 B.5 Please cross reference each RFP task by system used and identify those supported by non-Ginnie Mae systems.

ACH funds transfer network; Fedwire interface are the incumbent contractors application proprietary system. The incumbent contractor may have other proprietary system that they use in performing the work. See additional information posted to the HUD website on 5/31/08 and the Pre-conference presentations.

457 C.3.08.01 Please provide documentation regarding the detailed functions GMBS performs and supports.

Potential Offerors have been given sufficient information on what systems will be provided as GFP and the functions they perform.

458 C.2.07 (c )(3) What type of testing is planned for the BPI implementation? Please provide the test strategy and test plans.

As with any software development lifecycle, there is a unit test, a system test, integration test and User Acceptance test (UAT). The contractor performs the unit and system test.

The integration test may involve one or more contractors. The UAT would be conducted by issuers and other agents used by Ginnie Mae. The test strategy and test plans are proprietary to Ginnie Mae.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

459 C.2.07 (c )(3) Who participates in the various tests planned for BPI? Please provide the type, number and roles of participants.

As with any software development lifecycle, there is a unit test, a system test, integration test and User Acceptance test (UAT). The contractor performs the unit and system test.

The integration test may involve one or more contractors. The UAT would be conducted by issuers and other agents used by Ginnie Mae. The test strategy and test plans are proprietary to Ginnie Mae.

460 C.2.07 (c )(3) Please provide results of tests that have occurred to-date for BPI, including a list of any defects logged during testing.

This information is proprietary to Ginnie Mae.

461 C.2.07 (c )(3) What is the scheduled date of the November BPI implementation? When will that date be confirmed as a "go"?

The scheduled date for the systems to be production ready in late November. Full implementation will be phased in through the 2nd or 3rd Qtr FY 09 depending on Issuer readiness.

462 C.2.07 (c )(3) What is the criteria for a "go/no go" decision for the BPI implementation? Please provide sample materials and criteria for the decision.

As with any other software development project, the applications have been successfully tested and there are no "showstoppers" from a Ginnie Mae standpoint that would inhibit moving to implementation. Implementation is contingent on Issuer readiness.

463 C.2.07 (c )(3) Please provide the conversion strategy for the BPI implementation.

The scheduled date for the systems to be production ready in late November. Full implementation will be phased in through the 2nd or 3rd Qtr FY 09 depending on Issuer readiness. The conversion strategy for IPMS has not been developed yet.

464 C.2.07 (c )(3) What is the detail plan for converting? Please provide the strategy ('big bang', phased approach, production parallel, etc.) and the details of the cutover to the new architecture.

For RFS it will be a phased approach.

465 C.2.07 (c )(3) What kind of user support is planned during and after the BPI implementation? Please provide the details about resource requirements, communication strategies, processes for tracking issues/questions and duration.

Both the PPA and MBSAA already have this process in place. See GinnieMae.gov for RFS FAQs and help desk number.

466 C.2.07 (c )(3) Will BPI project documentation be included in the GFP? Please provide the list and description of project deliverables created and included as

GFP.

This was provided in an Amendment to the RFP dated 5/31/08.

467 C.2.07 (c )(3) Is there a plan (high level or detailed) for additional phases of the BPI project? Please provide the plan, strategy or vision documents.

There is documentation on Ginnie Mae.gov under RFS GinnieNET project. The replacement for IPMS has not begun yet. It is in the analysis and design phase.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

468 L.12.2 Key Personnel states: "The Offeror shall describe the extent to which key personnel to be assigned to this contract, including managers in the areas of servicing, collections, foreclosures/repossessions, bankruptcies, escrow, investor reporting, insurance and claims processing, etc., are qualified to assume the duties of the contract." Please explain how these experiences relate to this contract?

Ginnie Mae expects the PPA/CPTA Contractor to have a firm grasp of both the primary and secondary mortgage markets.

While the roles described under the Key Personnel section of the Solicitation don't specifically require direct oversight of such processing areas, Ginnie Mae deems the knowledge of such activities to be important to the successful execution of this contract.

469 The new system will require significant business process and systems operations changes that will have a significant impact on the operating costs.

Please describe the extent of the impact?

It is expected that full implementation of the BPI will result in cost savings to Ginnie Mae and business partners and more efficient operations.

470 The third column of the tables cited on Pages B- 10 and B-11 is labeled "Base Year Rates." Is this intended to be the same rates as used in the base period?

Yes

471 Section J List of Attachments, Attachment Number 1: ACH/FED Wire Form was not included in the solicitation nor its subsequent amendments.

The ACH/FED Wire Form has been included in Amendment 0007.

472 Page B-14, Telecommunications/Network Engineer Position Description states that the position requires the following credentials - Certified Information Systems Security Professional from Information Systems Security Certification Consortium. Why is security certification needed for a Telecommunications/ Network Engineer position?

The Offeror may have a certified information systems security professional from the Information Systems Security Certification Consortium in lieu of requiring that the Telecommunications/Network Engineer have the certification.

473 C.3.11.11 What is the approximate annual volume of Form 1099s issued for emergency payments on Ginnie Mae I securities, summarized by type of 1099 Form (e.g., 1099-INT, 1099-OID, 1099-B)?

There have been no emergency payments to date.

474 C.3.11.01 What is the average Principal and Interest received on the Ginnie Mae MBS II pools? What is the average month amount of Guaranty Fees sent to Ginnie Mae?

$4.1 Billion Principal and Interest. $25.2 Million Guarantee Fees.

475 c.3.11.05 Please provide more information on ACH Rejects, specifically, the % that reject each month and the total amount that is rejected each month.

As to Principal and Interest payment shortfalls, there were 5 incidents totaling approximately $4 million over the past 11 months.

476 c.3.11.05 How is a reject funded by Ginnie Mae? Is it done the same day or will an overdraft be carried?

If the Issuer is not able to wire the funds, Ginnie Mae will wire transfer the funds.

Payment will be wired the same day.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

477 C.3.11.11 Recent changes to the IRS regulations for widely held fixed investment trusts (WHFIT) may impact how Ginnie Mae tax reporting would be processed. Please provide additional information on how Ginnie Mae implemented the WHFIT regulations so we can handle the tax reporting in a timely and accurate manner.

See APM 07-16, dated December 17, 2007 and APM 08-11, dated July 16, 2008 on Ginnie Mae's website.

478 C.3.11.11 For 1099 reporting, what is the number of 1099s that are issued annually under the current contract, summarized by type of 1099 Form (e.g., 1099-INT, 1099-OID, 1099-B)?

1099-OID 3,093; 1099B 3,219

479 C.3.12 What documentation is issued/signed as part of the Platinum Trustee Issuance?

Issuance of the "Principal Only" bonds.

480 C.3.13 Please provide additional information on any projected volumes as well as the type of tax reporting needed for this product type.

The Contractor, as Ginnie Mae's Platinum Trustee is responsible for performing the appropriate tax reporting in compliance with IRS Regulations.

481 C.3.14 How many files (and size) pertaining to this section are currently stored within the REMIC database system and/or Imaging system?

Approximately how many files are being added to these systems on a monthly basis?

There are approximately 880 REMIC deals outstanding. On an average there are eight new REMIC deals per month. For each deal Ginnie Mae's website has the following information: Final Data Structure, Offering Circular, Relay File, Announcement, Current Factions, Factor History, Floater Tranche Reset Rates (FRR) History, and Series Remaining Factors (SRF) History.

482 C.3.14 (m) What web page structure and file format changes are required by the contractor if another contractor is responsible for the website as stated in C.3.14(a)?

The Pool Processing Central Registry Contractor is responsible for making all changes to web pages involving the work performed under the contract. e.g. multiclass factor reporting, multifamily database etc.

C.2.04(d)

What is the current WAC, WAM, WALA for each type of security (ARMS, 30 year fixed, etc.)

broken down by Ginnie Mae I and Ginnie Mae II?

See the attachment named WAC.

484 C.2.04(d) What is the average remittance amount for Ginnie Mae I guaranty fees, Ginnie Mae II guaranty fees, platinum guaranty fees and Ginnie Mae II principal and interest (separately for book entry payments and physical payments)?

Ginnie Mae Guaranty Fee: $15.8 million;

Ginnie Mae II Guaranty Fee: $9.4 million;

Platinum: $854,000; Ginnie Mae II Book Entry: $4.1 billion; Ginnie Mae II Physical:

$325,000

485 C.3.17 What is the volume of Special Mailings that Ginnie Mae relies on the contractor to produce and mail via U.S. postal services versus Ginnie Mae e-notification system?

The contractor has not done any special mailings in the past two years. The mailings in the last two years have been replaced by e- Notification. They are being included in the event there is a need for special mailings in the future.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

486 C.3.08.02 Is there an IVR system and does it have the ability of a recorded line?

Ginnie Mae does not provide an IVR system as part of GFP.

487 C.3.09.04 For Ginnie Mae I transfer fees, please clarify if Ginnie Mae or the contractor funds the Issuers $2.75 per transfer.

The $2.75 is taken from the $15.00 total transfer fee. The remaining $12.25 is paid to Ginnie Mae.

488 A0004 -Answer 9 Please describe how (manual? electronic?)

information on collected commitment fees is provided to the Contractor.

It could be communicated by fax (copy of cash receipts voucher sent by Ginnie Mae Office of Finance.

489 A0004 -Answer 9 Does the scope of the BPI include automating the process to update IPMS for commitment fees collected by Ginnie Mae?

Yes. Issuers will be able to request commitments on line. Commitment fees collected will continue to be wired to Ginnie Mae's Office of Finance.

490 A0004 -Answer 9 What is the number of commitment fees collected by Ginnie Mae for each of the last 12 months?

From July 2007 thru July 2008: 19, 17, 14, 19, 16, 26, 24, 29, 26, 36, 31, 38, and 36 respectively.

491 A0004 -Answer 37 A0004 Answer 37 - The government's response indicates that the contractor will be "reimbursed" for emergency GNMA II payments which means the contractor will have a daylight overdraft starting at the time it makes payment to the time it receives reimbursement from GNMA. Please provide the number and dollar amount of such emergency payments for each of the previous 36 months.

It is our understanding that under the ACH process the entity creating the ACH gets credit for the ACH up until an ACH rejection occurs. There has been no need for emergency payments for at least the past ten years or more.

492 A0004 -Answer 42 A0004 Answer 42 - The response indicates that there are 2500 MBS II checks. Is this the amount of checks per month? Per Year? or what other frequency?

There is an average of 2,500 Ginnie Mae II Security holder checks issued per month.

493 A0004 -Answer 74 Please provide the most recent annualized cost of Ginnie Mae's toll free 800 line under the current contract.

Charges are included in the unit charges and cannot be broken out.

494 Please provide what each LPA account is used for and transaction volume for the previous 12 months for each of the 31 LPAs.

There is a main LPA number, which is used to collapse all collateral from the current month at the end of processing. For each of the Platinums, a separate LPA is assigned for collateral. The current volume is the same each month.

495 The RFP indicates that section C.3.02.01 refers to Item 0002 and if exercised Option Items 0102 and 0202. Items 0002, 0102 and 0202 are described as "Process Pool Loan Packages and Issue Securities (including Immediate Pool Transfer)". Does that mean that the disaster recovery plan only need include within its scope the processing of pool loan packages and issuance of securities (including immediate pool transfers)?

The Disaster Recovery Plan includes all the various functions required to be performed by the Contractor in the Statement of Work.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

496 (a) states that the Contractor shall "Deliver the Disaster Recovery Plan within 30 days of contract award.". Section L.12.3 (page L.10) indicates that offerors are to include a disaster recovery plan with their offer. Please clarify when a disaster recovery plan is required to be delivered.

The Disaster Recovery Plan must be delivered within 30 days of contract award.

497 Item 6 of this amendment changed paragraph H.4 to read, in part, “… HUD intends to amend the solicitation to provide Offerors with a detailed list of additional hardware and software being provided to support this contract as government-furnished property, as the result of the Business Process Improvement (BPI) initiative that is ongoing. In the interim, a list of the proposed hardware and software for the Portal and Enterprise Wide Operational Data Store...". In response to a previous question the government indicated that "The proposed list of GFP was posted as Amendment 3, dated 30, May, 2008."

The use of the words "in the interim" in Amendment A0003 suggest that there is more GFP to be identified in the future while the answer to a previous question would suggest the list attached to Amendment A0003 is the final list of GFP to support the contract as the result of the BPI. Please confirm that the list of GFP attached to A0003 is the complete and exclusive list of GFP being provided to support the contract as the result of the BPI.

The list attached to Amendment A0003 is final.

498 Are all LPA's owned by the CPTA? No, the LPA accounts are Ginnie Mae Accounts assigned by the Federal Reserve Bank of New York.

499 Please identify the control objectives to be included in the scope of the SAS 70 that the government may request in order to have our accounting firm scope the review and provide an estimate of fees. This would also enable us to insure the accounting firm has the appropriate staffing for the required timing.

The Service Provider must comply with Federal Information Systems Computer Audit Manual (FISCAM) and where applicable the applicable National Institute Systems Technology (NIST) Guide No. 800-53 and Appendix A as revised or amended. Service Provider shall assume a moderate level of testing subject to USER Organization (Ginnie Mae) and User Auditor review and approval.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

500 In answer number 78 you indicate that the contractor will be notified by the end of February each year regarding the need for a SAS 70, however the period of the SAS 70, if a Type II, is to cover January 1-June 30. In order to have adequate coordination with the accounting firm, we would expect to have the firm engaged in advance of January 1, to insure that appropriate staffing and scheduling is accommodated. Will the government consider changing when it will notify the contractor of its SAS 70 requirement to a date which is sufficiently before the period to be reviewed so as to allow the contractor's audit firm time to plan and designate resources for the engagement?

If the new contract is awarded to a new Contractor, the existing Contractor will do the SAS 70 from July 1, 2008 to June 30, 2009.

The new Contractor will do their first SAS 70 beginning July 1, 2009 to June 30, 2010. If the Contract is awarded to the incumbent contractor, the incumbent will perform the SAS 70 from July 1, 2008 to June 30, 2009.

501 Please indicate the type (I or II) of the three most recent SAS 70s and the period of operations covered by each.

All were Type II. FY 2006: October 1, 2005 to June 30, 2006. FY2007: October 1, 2006 to June 30, 2007. FY 2008: July 1, 2007 to June 30, 2008.

502 Is there a format required by Ginnie Mae for the prenotifications?

Yes, at Ginnie Mae discretion this format may be changed.

503 Does the PPA create the Platinum New Issue File that is delivered to the Fed

Yes.

504 What are the statistics (number of Issuers and Dollar amount) for the last 12 months on Issuer's who did not have good funds available

As to Principal and Interest payment shortfalls, there were 5 incidents totaling approximately $4 million over the past 11 months.

505 Has an Issuer ever failed in not delivering wires on the expected dates?

Yes, to date, the occurrence has been rare that the wire was not delivered.

506 What are the current volumes of Letters of Credit held?

Presently, there are four Letter's of Credit held.

507 What are the statistics for new Letters of Credit for the last 12 months

There has been two Letters of Credit renewing this year.

508 How are documents stored (e.g. by Issuer, by date)?

They are stored by Issuer.

509 What is the volume of information currently stored?

Presently, there are four Letter's of Credit held.

510 Please provide specific detail of the annual expense for the Federal Reserve Bank of New York Relationship. Please detail by account fees, issue maintenance, transfer fees, and/or other applicable fees that would be charged to the

CPTA.

Federal Reserve expenses are paid by Ginnie Mae.

511 Please provide annual volume of relevant inquiries submitted to the CPTA. Please provide relevant breakdown by initiating party and type.

Inquiries by phone and in writing are approximately 10,500 per year--80% telephone calls and 20% written. Most of the inquiries are from Investors.

Questions and Resposes

No. Section/Page from SOW

QUESTION RESPONSE

512 Please provide annual volume of payments that require physical presentment of a certificate.

30,000 annually.

513 Previous question asked was "Volume of P&I checks issued to investors?"

Previous answer was approximately 2,500 MBS II checks.

Does this volume represent an annual volume?

No, this represents monthly volume.

514 This section states "When in conflict, the information and deliverables described in the preceding Statement of Work (C.3 through C.3.22) chall control." Since there is no 'C.3.22', should the parenthetical read "(C.3 through C.3.21)"?

Yes.

515 B.5.02 0006 identified 19,000,000 security positions for the base period. Is this 19,000,000 estimated quantity to be used for each of the three years in the base period?, or should this number be divided by 3?

The 19,000,000 is an estimate of volume over a three year period.

516 B.5.02 item 0005 shows 19,000,000 security positions for Central Registry/Central Record.

B.5.02 item 008 shows 15,787,000 pool/loan packages for RPB factor Processing.

If all security positions require RPB factor reporting what is the 3,213,000 difference?

There can be more than one position per pool. Factors are reported at the pool or package level, not at the position level.

517 B.5.02 0006 - what is the monthly average number of MBS pools issued for the last 12 months?

The monthly average number for the last 11 months is 1,668.

518 Can Letters of Credit be held at any CPTA facility that meets the Ginnie Mae vault requirements?

Ginnie Mae does not stipulate specific requirements. The contractor is expected to follow best practices, Federal regulations and NIST, if applicable.)