Reference_Template_RFR_MED47_CUST.docx

DOCX document 22 KB Posted

Attached to
MED47 Pharmaceutical Prime Vendor
Solicitation number
BD-16-1080-OSD03-OSD03-00000005237
Issued by
Suffolk County, Massachusetts

About this file

This document is a Reference Letter Template for a Request for Response (RFR) for the MED47 Pharmaceutical Prime Vendor contract issued by the Operational Services Division of the Commonwealth of Massachusetts. The contract requires the selected bidder to serve as a Pharmaceutical Wholesaler and provide associated services. The reference letter template asks the entity providing the reference to evaluate the bidder's past performance across several criteria including willingness and ability to work with the reference, ethical approach, communication, and organizational ability. The reference is also asked to indicate if there were any issues or complaints against the bidder and how well they were resolved.

The related state and local contract opportunity is for the MED47 Pharmaceutical Prime Vendor, issued by the Commonwealth of Massachusetts. No additional details on pricing, set asides, incumbents, funding, or other salient information are provided in the given materials.

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MED47 Pharmaceutical Prime Vendor Bidder’s Customer Reference Letter Template RFR MED47 Pharmaceutical Prime Vendor Instructions: (a) Entity Providing Reference - Please transfer to your letterhead, complete, & send this Reference Letter to the business you are referencing, (b) Bidder – include this reference with your bid.

October 6, 2015

Peter Etzel Strategic Sourcing Services Lead Procurement Number: MED47 Pharmaceutical Prime Vendor Operational Services Division One Ashburton Place, Room 1017 Boston, MA 02108-1552

Re: Business Reference for _________________________________[name of Bidder company for which you are submitting reference] to be used in evaluating response to Procurement number MED47 Pharmaceutical Prime Vendor

Dear: Mr. Etzel:

Our entity has had a business relationship with the company named above as a Pharmaceutical Wholesaler for a period of _____ years. When purchasing products, the following have been representative of our experience with the company listed above.

Please Circle One Response for each Question or parts of a Question.

1) Bidder’s past willingness and ability to work with you (would you want to continue to work with them):

(5) Excellent (3) Good (1) Fair (0) Poor

2) Bidder’s willingness, ethical approach, responsiveness and effectiveness in working with you:

(5) Excellent (3) Good (1) Fair (0) Poor

3) Bidder’s communication, leadership, thoroughness, and the availability of key personnel:

(5) Excellent (3) Good (1) Fair (0) Poor

4) Bidder’s organizational ability such as payment, credits, and dealing with special (including emergency) situations:

(5) Excellent (3) Good (1) Fair (0) Poor

5) This 2 part question is about issues/complaints with this customer.

a) Were there any issues/complaints that you were aware of against this customer

(5) No (0) Yes

b) If you answered Yes to Question 5a, how well were they resolved:

(4) Excellent manner (3) Good Manner (1) Fair Manner (0) Poor Manner

Should you require further information, my telephone number is: _____________________.

Sincerely, _____________________________(signature required)

Remove shading & PRINT NAME HERE Remove shading & insert YOUR TITLE within BUSINESS SUBMITTING REFERENCE

File details come from the government source that posted it. Updated .