Reference_Questionnarie-RFQ_(2).pdf

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Attached to
RFQ# 202523-City of Homestead Comprehensive Vulnerability Assessment
Solicitation number
RFQ# 202523
Issued by
Miami-Dade County, Florida

About this file

This document is a Reference Questionnaire issued by the Procurement & Contract Services Department of the City of Homestead, Florida, for RFQ#202523 - City of Homestead Comprehensive Vulnerability Assessment. The form is designed to collect reference information about a vendor's past performance, with questions focusing on the vendor's service delivery, contract value, budget adherence, timeliness, personnel skills, problem-resolution capabilities, and overall performance over the past three years.

The questionnaire provides a structured evaluation method with rating scales from 0 (Unsatisfactory) to 3 (Exceeds Expectations) across multiple performance categories, including service delivery, personnel quality, problem resolution, and customer service. The form requires a reference contact to provide detailed feedback about a specific vendor, with spaces for the respondent's name, title, company, contact information, and an optional section for additional comments. The document includes a certification statement affirming the independence and truthfulness of the provided information.

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REFERENCE QUESTIONNAIRE

Procurement & Contract Services Department

450 SE 6th Avenue Homestead, FL 33030 T: 305-224-4620 Email: bids@homesteadfl.gov

RFQ#: 202523 – City of Homestead Comprehensive Vulnerability Assessment

Giving reference for: _____________________________________________ (Firm Name)

Questions:

1. Has the vendor provided services to your organization in the past 3 years? ☐ Yes ☐ No

2. What is the approximate annual value of the vendor’s contract? $________________________________

3. Did the vendor stay within budget? ☐Yes ☐No

4. How satisfied was your organization with the timeliness of the vendor’s delivery of products or performance of services under the contract?

0) Unsatisfactory (1) Marginally Satisfactory (2) Satisfactory (3) Exceeds Expectations

5. How satisfied was your organization with the skill, knowledge, cooperativeness, and professional manner of the personnel assigned by the vendor?

6. How satisfied was your organization with the vendor’s ability to resolve problems?

7. How satisfied was your organization with the vendor’s customer service?

8. Overall, how satisfied was your organization with the vendor’s performance?

9. Please use this space to provide any other comments or observations that you would like to share or feel are pertinent and relevant to the work and/or about the firm?

The undersigned does hereby certify that the foregoing and subsequent statements are true and correct and are made independently, free from vendor interference/collusion.

Name of Person Completing the Form Title

Company Name Date

Email: Phone Number mailto:bids@homesteadfl.gov

File details come from the government source that posted it. Updated .