TABLE_OF_CONTENTS.pdf
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- Photography and Merchandise Sales
- Solicitation number
- R15PS00114
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Amendment 1 - Attachment 2
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Attachment 2 - Performance Work Statement
Document No.
R15PS00114
Document Title Hoover Dam Photography Operation and Merchandise Sales
Page
TABLE OF CONTENTS (7/20/15)
1.0 ACRONYMS AND DEFINITIONS
2.0 GENERAL INFORMATION
2.1 Scope of Work
2.1.1 Hours of Operation
2.1.2 Visitor Center Closures
2.1.3 Fee Schedule Rates
2.1.4 Records of Inspection
2.2 Quality Assurance
2.3 Physical Security
2.3.1 Key Control
2.4 Safety
2.4.1 Reclamation Safety Compliance
2.4.2 OSHA Compliance
2.4.3 Fire Prevention and Suppression
2.4.4 Protection of Existing Installations and Structures
2.4.5 Reporting
2.4.5.1 Unsafe/Hazardous Conditions
2.4.5.2 Injuries and Illnesses
2.4.5.3 Emergencies
2.4.5.4 Inoperable or Faulty Equipment or Facilities
2.5 Submittal Requirements
Table 1A List of Required Submittals
2.6 Other Information
2.6.1 Lost and Found Property
2.6.2 Other Contracts
2.6.3 Future Plans which may affect the Contract
2.6.4 Other Photography
3.0 CONTRACTOR PERSONNEL
3.1 Key Personnel – Project Manager and Supervisors
3.2 Contractor Employees
3.3 Personal Identity Verification (PIV)
3.4 Employee Security and Identification
3.5 Employee Training
3.6 Service Contract Act
3.7 Access to Job Site
3.8 Employee Safety and Health
3.8.1 Smoking
4.0 GOVERNMENT FURNISHED PROPERTY, INFORMATION, SERVICES
4.1 Government Furnished Property
4.1.1 Theater Level Office Area
4.1.2 Photography Area
4.1.3 Photography Sales Area
4.1.4 Informational and Directional Signage
4.1.5 Memorabilia Merchandise
4.1.6 Computer Equipment
4.1.7 Safes
4.1.8 Phones
4.1.9 Fire Extinguishers
4.1.10 Storage Space
4.1.11 Return of GFP
4.2 Government Furnished Information
Statement
Document No.
R15PS00114
Document Title Hoover Dam Photography Operation and Merchandise Sales
4.2.1 Informational Literature
4.2.2 Phone Numbers
4.3 Government Furnished Services
4.3.1 Electric Utilities
4.3.2 Cable, Wire, Communications, and Information Technology Information
4.3.3 Water
4.3.4 Telephone System
4.3.5 Custodial
4.3.6 Grounds and Facilities Maintenance Services
4.3.7 Security and Emergency Services
5.0 CONTRACTOR FURNISHED SERVICES AND MATERIALS AND SUPPLIES
5.1 General
5.2 Services
5.2.1 Re-combination of Safe
5.3 Materials and Supplies
5.3.1 Office Door Locks
5.3.2 Counter/Display
5.3.3 Computer
5.3.4 Photograph Supplies
5.3.5 Disposal of Wastes
6.0 SPECIFIC TASKS
6.1 General Operations-Hoover Dam Souvenir Photographs and Merchandise Sales
6.1.1 Photography and Merchandise Sales System Requirements
6.2 Photography Operations
6.2.1 Customer Approval
6.2.2 Photograph Folder
6.2.3 Retail Price
6.2.4 Photographs Purchased via the Internet
6.2.5 Shipping Charges for Photographs Ordered via the Internet
6.2.6 Downloading and Printing Souvenir Photographs
6.2.7 Method for Ordering Photographs
6.2.8 Locations
6.2.9 Extended Hours of Operation
6.2.10 Storage, Maintenance, and Disposal of Photographs
6.2.12 COR Approvals
6.3 Merchandise Operations
6.3.1 Storing and Stocking of Merchandise, Products, and Publications
6.3.2 Merchandise Purchased via the Internet
6.3.3 Merchandise Pricing
6.3.4 Future Merchandise
6.3.5 Incentive for Merchandise Sales
6.4 Financial Management
6.4.1 Revenue Collection Operations
6.4.2 Daily Revenue Remittance Procedures
6.5 Guest Relations
6.6 Communications
6.7 Performance Evaluation Meetings
6.8 Reports and reporting Requirements
6.8.1 Financial and Operational Reporting
6.8.2 Daily Reports
6.8.3 Quarterly Reports
6.8.4 End of Month Merchandise Report
6.8.5 Audits
Statement
Document No.
R15PS00114
Document Title Hoover Dam Photography Operation and Merchandise Sales
6.8.6 Supporting Documentation
7.0 PERFORMANCE STANDARDS
7.1 Performance Requirements Summary (PRS)
7.2 PRS Chart
7.2.1 Column 1
7.2.2 Column 2
7.2.3 Column 3
7.2.4 Column 4
7.2.5 Column 5
7.2.6 Column 6
8.0 GOVERNMENT QUALITY ASSURANCE
8.1 Inspection
8.2 Notification of Inspection Results
8.3 Criteria for Evaluating Performance
8.4 Acceptance of Re-Performance or Late Performance
8.4.1 Customer Service Re-Performance
8.4.2 Non Customer Service Re-Performance
8.5 Contract Payment
8.6 Examples of Payment Computation
9.0 OPERATIONAL PLANS
9.1 Financial Management and Reporting Plan
9.2 Transition and Staffing Plan
9.2.1 Transition Plan
9.2.2 Access to Facility
9.3 Contingency Operations Plan
9.3.1 Contingency Plan
9.3.2 Reporting Contingencies
9.4 Quality Control Plan
9.5 Safety Plan
9.6 Information Technology Plan
9.7 Photography and Merchandise Sales Plan
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