Questions_Answers_Forum.xls

XLS spreadsheet 122 KB Posted

Attached to
E-Licensing
Solicitation number
S116333-vCurrent
Issued by
Middlesex County, Suffolk County, Boston City, Chelsea City, Massachusetts

About this file

This document contains questions and answers related to a state and local contract opportunity for a new eLicensing system for the Department of Public Safety (DPS) and the Division of Fire Safety (DFS). The contract seeks to implement a comprehensive licensing system that can issue licenses and certificates, provide accounting and reporting functionality, and integrate with existing databases and third-party inspectors. The system must be able to handle over 90 different license types and 104 DPS and 19 DFS employees. The contract has a proposed budget of $500,000 and a desired go-live date of January 2, 2010, with substantial development and integration work to be completed by August 20, 2009. The vendor will be responsible for providing the software, hardware, and implementation services, and the state prefers a web-based solution that can be hosted at the state data center.

Regarding pricing, the vendor should provide separate costs for software modules, development, integration, and support. The state is open to the vendor proposing different options and approaches, including a solution that implements full functionality for a smaller subset of license types initially. The state has an existing JO system for inspections that the new system should seek to integrate or replace to capture all inspection data electronically.

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Can you please clarify what functions you desire to perform using these devices? Are inspectors currently using the Curves to perform inspections? If so, what application / system are they using and is your intention to replace it or have the eLicense system integrate with it?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.474293981482+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-No Blackberry inspection functions currently. DPS envisions inspectors being able to use the Blackberry to record the results of an inspection with a limited number of drop down and check boxes. Post the inspection to a web site that customers can access to print their certificate / work order given that they have paid for the inspection. +ACIAPg-No Blackberry inspection functions currently. DPS envisions inspectors being able to use the Blackberry to record the results of an inspection with a limited number of drop down and check boxes. Post the inspection to a web site that customers can access to print their certificate / work order given that they have paid for the inspection.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-80 style+AD0-'height:60.0pt'+AD4- +ADw-td height+AD0-80 class+AD0-xl34 width+AD0-0 style+AD0-'height:60.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108247+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-Can you clarify or please explain in more detail what is meant by +ACY-quot+ADs-Must be able to link to other databases via an ODBC connection+ACY-quot+ADs-. What functions do you envision would be provided by doing this? Do you mean other systems must be able to make an ODBC connection to the eLicense database?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.474120370367+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-This is a general SQL database function that may be a needed function as the system evolves. The vendor may have a preferred way to provide electronic connections to external data providers The ability to extract data to an external report writer is required. +ACIAPg-This is a general SQL database function that may be a needed function as the system evolves. The vendor may have a preferred way to provide electronic connections to external data providers The ability to extract data to an external report writer is required.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-128 style+AD0-'height:96.0pt'+AD4- +ADw-td height+AD0-128 class+AD0-xl28 width+AD0-0 style+AD0-'height:96.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108246+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-What information should a 3rd party inspector be able to see regarding a licensee?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.473009259258+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-The system should have the ability to provide licensing data to a third party inspector thouigh a website with a login concerning thier area of licensing / inspection. The ability to schedule and input the results of an inspection would be beneficial. This is different than the public access given for license lookup. These features require development by the vendor at an additional cost which should be indicated on the proposal. The proposal should clearly indicate that the vendor can provide the solution so DPS can select it as a feature of the licensing system development. +ACIAPg-The system should have the ability to provide licensing data to a third party inspector thouigh a website with a login concerning thier area of licensing / inspection. The ability to schedule and input the results of an inspection would be beneficial. This is different than the public access given for license lookup. These features require development by the vendor at an additional cost which should be indicated on the proposal. The proposal should clearly indicate that the vendor can provide the solution so DPS can select it as a feature of the licensing system development.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-64 style+AD0-'height:48.0pt'+AD4- +ADw-td height+AD0-64 class+AD0-xl34 width+AD0-0 style+AD0-'height:48.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108245+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-How are background checks performed currently? What improvements to this process would the State like to see?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.472858796296+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt'+AD4-Background checks are performed by submitting the request to CHSB. The information is returned and reviewed to see if an applicant is able to be licensed. The DPS licensing system only need to know whether the check has been completed.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-32 style+AD0-'height:24.0pt'+AD4- +ADw-td height+AD0-32 class+AD0-xl28 width+AD0-0 style+AD0-'height:24.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108244+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-How are inspections assigned?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.472731481481+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt'+AD4-See scenarios below:+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-192 style+AD0-'height:144.0pt'+AD4- +ADw-td height+AD0-192 class+AD0-xl34 width+AD0-0 style+AD0-'height:144.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108243+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt' x:str+AD0AIg-Can you give an example of a rule or policy that would trigger an inspection? +ACIAPg-Can you give an example of a rule or policy that would trigger an inspection?+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.472615740742+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl39 dir+AD0-LTR width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-Elevator inspection, which is a collaboration of DPS inspectors, elevator maintenance company mechanics and the owner/operator of the building. In order for an inspection to take place all 3 of these groups must agree on a time and place. DPS seeks a solution which used the internet to allow scheduling between all three parties at different locations because it provides the immediate presence needed to react to changes such as cancellations, no shows, etc. Using Blackberry phones to lookup and post inspection results and certificates will eliminate paper handling by inspectors and allow customers to download results from the web site. This functionality can change an unproductive inspection day into a productive one. Similarly, DFS schedules Above-Ground Storage Tank inspections with an agency inspector, a private inspector and the facility owner. +ACIAPg-Elevator inspection, which is a collaboration of DPS inspectors, elevator maintenance company mechanics and the owner/operator of the building. In order for an inspection to take place all 3 of these groups must agree on a time and place. DPS seeks a solution which used the internet to allow scheduling between all three parties at different locations because it provides the immediate presence needed to react to changes such as cancellations, no shows, etc. Using Blackberry phones to lookup and post inspection results and certificates will eliminate paper handling by inspectors and allow customers to download results from the web site. This functionality can change an unproductive inspection day into a productive one.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADs- +ADw-/span+AD4-Similarly, DFS schedules Above-Ground Storage Tank inspections with an agency inspector, a private inspector and the facility owner.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-192 style+AD0-'height:144.0pt'+AD4- +ADw-td height+AD0-192 class+AD0-xl34 width+AD0-0 style+AD0-'height:144.0pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108243+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl39 dir+AD0-LTR width+AD0-434 style+AD0-'width:326pt'+AD4-Engineering inspections are done by DPS for all new boilers and high-pressure vessels. Companies installing new devices can apply for their first safety inspection on the Internet. Renewal inspections are performed by DPS only if they are not insured and inspected by a Massachusetts registered insurance company. When an insurance policy is taken out or canceled DPS must be informed (currently by mail). An electronic interface for insurance company inspection is needed to collect and report on third party insurance inspections. The Internet can help communicate with the insurance companies to determine who is responsible for the annual safety inspection. Engineering inspectors use a laptop and Blackberry which could be used for compliance checks and online licensing.

The web site could be used to post inspection results and certificates.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-192 style+AD0-'height:144.0pt'+AD4- +ADw-td height+AD0-192 class+AD0-xl34 width+AD0-0 style+AD0-'height:144.0pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108243+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl39 dir+AD0-LTR width+AD0-434 style+AD0-'width:326pt'+AD4-Building inspections are done by DPS for all State owned buildings, hospitals, and clinics. New state owned buildings require DPS to provide a Building Permit and frequent inspections to insure the building meets all safety codes including accessibility codes for persons with disabilities. The construction industry is a multi-billion dollar time-sensitive business Changes made to increase efficiency and expedite permit application procedures can help save significant building cost dollars.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADs- +ADw-/span+AD4-Additionally, critical inspections may be made at existing facilities that are dependent upon DPS inspections to secure requisite business licenses. Building inspectors use a laptop and Blackberry which could be used for compliance checks and online licensing. The web site could be used to post inspection results and certificates.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-144 style+AD0-'height:108.0pt'+AD4- +ADw-td height+AD0-144 class+AD0-xl34 width+AD0-0 style+AD0-'height:108.0pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108243+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl39 dir+AD0-LTR width+AD0-434 style+AD0-'width:326pt'+AD4-Amusement inspections are scheduled to coincide with the open of an amusement event and must be completed before the rides can be used by the public. Utilizing the DPS e-commerce web site Amusement companies will login and schedule there inspections for the various amusement devices traveling to amusement sites throughout the state. These inspections need to be scheduled for each event the devices are used at Amusement inspectors use a laptop and Blackberry which could be used for compliance checks and online licensing. The web site could be used to post inspection results and certificates.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-96 style+AD0-'height:72.0pt'+AD4- +ADw-td height+AD0-96 class+AD0-xl34 width+AD0-0 style+AD0-'height:72.0pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108243+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt'+AD4AJg-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl39 dir+AD0-LTR width+AD0-434 style+AD0-'width:326pt'+AD4-Manufactured Buildings Program requires that third party inspectors in conjunction with the manufacturers inspect and post an inspection label on each home transported into the state. The inspection website shall have a login for the third party inspector to enter the label number, home plan information and the destination of the home in MA. A list of approved manufactures and plans will also be recorded in the system.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl28 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108242+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-May the bidder modify the cost worksheet to present different options available to the agency?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.47247685185+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt'+AD4-Yes - if necessary to explain the feature. The formal licensing system proposal should be used to put forth the recommended options in detail. The cost worksheet will be used to compare vendor costs.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-32 style+AD0-'height:24.0pt'+AD4- +ADw-td height+AD0-32 class+AD0-xl34 width+AD0-0 style+AD0-'height:24.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108241+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-In which column of the cost worksheet should the pricing be provided?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.472349537034+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-If not included in the system price use the column to provide the additional cost. +ACIAPg-If not included in the system price use the column to provide the additional cost.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-32 style+AD0-'height:24.0pt'+AD4- +ADw-td height+AD0-32 class+AD0-xl28 width+AD0-0 style+AD0-'height:24.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108240+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-For a requirement that requires customization may it be quoted fixed price without hours and hourly rates?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.47216435185+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt'+AD4-If necessary, what DPS requires to be broken out is cost of software modules,development,+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADs- +ADw-/span+AD4-integration and support.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-32 style+AD0-'height:24.0pt'+AD4- +ADw-td height+AD0-32 class+AD0-xl34 width+AD0-0 style+AD0-'height:24.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108239+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-For a requirement that requires customization, where in the cost worksheet should the hours and hourly rates be supplied?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.472037037034+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt'+AD4-Use the +ACY-quot+ADs-customization required+ACY-quot+ADs- column and additional columns if needed to show cost detail+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl28 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108238+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-If a requirement requires customization would it still be considered (marked) as being included as part of the bundled system?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.471921296295+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt'+AD4-Your formal proposal should detail costs of the system including development.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl34 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108237+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-Will the agency accept a solution that includes some or all of the solution provided as an ASP (hosted) service?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.471782407411+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt'+AD4-DPS prefers to host the system at the agency data center. The user interface should be web based, MS Internet Exploer compatible.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADs- +ADw-/span+AD4-Let us know in the proposal If there is a reason why this is not practical.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-32 style+AD0-'height:24.0pt'+AD4- +ADw-td height+AD0-32 class+AD0-xl28 width+AD0-0 style+AD0-'height:24.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108236+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-Is the cost proposal to be submitted as a separately sealed volume from the business/technical proposal?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.471608796295+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-DPS has no requirement for the submittal other than it addresses the RFR. +ACIAPg-DPS has no requirement for the submittal other than it addresses the RFR.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl34 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108235+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-How long from the Anticipated Start Date of Contract does the agency envision going live (to start using the new system in production)?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.47148148148+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-DPS required delivery of the COTS software installed on the application servers by 6/30/2009 with substantial application development and integration before 8/20/2009 and anticipated go live by 1/2/2010. +ACIAPg-DPS required delivery of the COTS software installed on the application servers by 6/30/2009 with substantial application development and integration before 8/20/2009 and anticipated go live by 1/2/2010.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-64 style+AD0-'height:48.0pt'+AD4- +ADw-td height+AD0-64 class+AD0-xl28 width+AD0-0 style+AD0-'height:48.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108234+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt' x:str+AD0AIg-Will the vendor be required to procure and deliver hardware to support the proposed solution or will the agency procure the hardware from an existing State contract? +ACIAPg-Will the vendor be required to procure and deliver hardware to support the proposed solution or will the agency procure the hardware from an existing State contract?+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.471331018518+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-DPS suggest that the vendor sub-contract with a state vendor for the hardware in order to provide for the require 3 year on-site support. The licensing system servers and application software should be installed by the vendor or sub-contractor by 6/30/2009. +ACIAPg-DPS suggest that the vendor sub-contract with a state vendor for the hardware in order to provide for the require 3 year on-site support. The licensing system servers and application software should be installed by the vendor or sub-contractor by 6/30/2009.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-80 style+AD0-'height:60.0pt'+AD4- +ADw-td height+AD0-80 class+AD0-xl34 width+AD0-0 style+AD0-'height:60.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108233+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-Please provide all details regarding the current infrastructure available to host the vendors solution at Chelsea.+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.471168981479+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-The vendor will need to supply the servers and software to support the licensing solution regardless of the location. There is sufficient data access speed / capacity at the EOPSS data to meet the needs of the licensing system. DPS preference currently is for HP servers to consolidate support contracts etc. +ACIAPg-The vendor will need to supply the servers and software to support the licensing solution regardless of the location. There is sufficient data access speed / capacity at the EOPSS data to meet the needs of the licensing system. DPS preference currently is for HP servers to consolidate support contracts etc.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-128 style+AD0-'height:96.0pt'+AD4- +ADw-td height+AD0-128 class+AD0-xl28 width+AD0-0 style+AD0-'height:96.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108232+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-Deliverable 2, Item 1: Please provide additional information regarding having one system installed but using a separate database for each agency. Does the agency envision the system using a database based on which license type is being accessed? Would installing two separate instances (application and database) of the vendors solution be acceptable?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.471041666664+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt'+AD4-DPS and DFS are 2 separate agencies, so 2 instances would be the best solution. That way if an agency needs to make a change requiring down time it will not affect the other. Also when writing the proposal submit a separate DFS proposal for development and integration of their licenses+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADs- +ADw-/span+AD4-since as it turns out DPS will take the lead in development. DFS and or other EOPSS agencys will contract to put thier licensing on the system after DPS is up and running. Accordingly the estimated RFR amount+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADs- +ADw-/span+AD4-is for the initial DPS licensing system only.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-64 style+AD0-'height:48.0pt'+AD4- +ADw-td height+AD0-64 class+AD0-xl34 width+AD0-0 style+AD0-'height:48.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108231+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-Please clarify that the agency wants the bidder to provide a copy of all system documentation with the proposal response. If required, may the bidder provide one copy in the master copy of the proposal only (documentation is a few thousand pages)?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.47084490741+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-DPS will accept a CD containing a PDF version of the documentation. It is important that the document be of sufficient detail for a COTS licensing application that can be used and modified by the agency. +ACIAPg-DPS will accept a CD containing a PDF version of the documentation. It is important that the document be of sufficient detail for a COTS licensing application that can be used and modified by the agency.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl28 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108230+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-How many unique agency reports will the vendor be required to develop? Or, would an integrated vendor provided report writer be sufficient (ie. no unique agency vendor developed reports)?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.470706018517+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-DPS will require reports to provide for accounting and auditing for licensing, public request and licenses / certificate printing. The proposal should reflect knowledge of the reports need to make the system work for the agency. +ACIAPg-DPS will require reports to provide for accounting and auditing for licensing, public request and licenses / certificate printing. The proposal should reflect knowledge of the reports need to make the system work for the agency.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl34 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108229+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-Will the agency be able to provide the vendor with a XML datasource of the Code of Massachusetts Regulations to be used by the system?+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.470578703702+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-If this refers to printing out of work orders, we can provide you with an abbreviated text to be printed on the various orders. +ACIAPg-If this refers to printing out of work orders, we can provide you with an abbreviated text to be printed on the various orders.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-80 style+AD0-'height:60.0pt'+AD4- +ADw-td height+AD0-80 class+AD0-xl28 width+AD0-0 style+AD0-'height:60.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108228+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-Will the agency want the vendor to interface with EMC Application Xtender? If so, will AX meet the document imaging requirements items 2-S, 2-T, 2-U, 7 and 8? If the answer to either is NO, should the vendor proposed an included document imaging system?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.470347222225+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-The Application Xtender interface should provide for scanning and retrieval of licensing / inspection related documents. Solution for this interface will be judge on there work saving / ease of use ability. Licensee images may be better off inserted in the license database to accommodate the printing of PVC license cards and reports. +ACIAPg-The Application Xtender interface should provide for scanning and retrieval of licensing / inspection related documents. Solution for this interface will be judge on there work saving / ease of use ability. Licensee images may be better off inserted in the license database to accommodate the printing of PVC license cards and reports.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-48 style+AD0-'height:36.0pt'+AD4- +ADw-td height+AD0-48 class+AD0-xl34 width+AD0-0 style+AD0-'height:36.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108227+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-How many different interfaces will the vendor to configure? For each please provide the interface type (eg.

webservice, data export/import, etc.).+ADw-/td+AD4- +ADw-td class+AD0-xl37 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.469131944446+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl38 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-434 style+AD0-'width:326pt'+AD4-As stated the licensing system will be web based interface. Additional interfaces external to the vendors core program to accommodate a requested feature should be described and quoted.+ADw-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr height+AD0-80 style+AD0-'height:60.0pt'+AD4- +ADw-td height+AD0-80 class+AD0-xl28 width+AD0-0 style+AD0-'height:60.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl29 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108226+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-371 style+AD0-'width:278pt'+AD4-What payment processor will the vendor need to interface with for credit card processing?+ADw-/td+AD4- +ADw-td class+AD0-xl31 width+AD0-2 style+AD0-'width:2pt' x:num+AD0AIg-39917.468773148146+ACIAPgAm-nbsp+ADsAPA-/td+AD4- +ADw-td class+AD0-xl32 width+AD0-74 style+AD0-'width:56pt'+AD4-System Automation+ADw-/td+AD4- +ADw-td class+AD0-xl30 width+AD0-434 style+AD0-'width:326pt' x:str+AD0AIg-The state has an epayment provider and paypal is very popular with consumers. The deciding factor at this point is the electronic payment system must not convey any personal identifying information (PII) to DPS and it must have the ability to allow for the payee to pay a separate convenience fee for the service use that goes directly to the service provider. +ACIAPg-The state has an epayment provider and paypal is very popular with consumers. The deciding factor at this point is the electronic payment system must not convey any personal identifying information (PII) to DPS and it must have the ability to allow for the payee to pay a separate convenience fee for the service use that goes directly to the service provider.+ADw-span style+AD0-'mso-spacerun:yes'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/td+AD4- +ADw-td class+AD0-xl40 width+AD0-92 style+AD0-'width:69pt' x:num+AD0AIg-39920+ACIAPg-4/17/2009+ADw-/td+AD4- +ADw-/tr+AD4- +ADw-tr class+AD0-xl33 height+AD0-192 style+AD0-'height:144.0pt'+AD4- +ADw-td height+AD0-192 class+AD0-xl34 width+AD0-0 style+AD0-'height:144.0pt'+AD4-DPS-ELICENSE+ADw-/td+AD4- +ADw-td class+AD0-xl35 width+AD0-75 style+AD0-'width:56pt' x:num+AD4-108224+ADw-/td+AD4- +ADw-td class+AD0-xl36 width+AD0-371 style+AD0-'width:278pt'+AD4-Would the agency be interested in a proposal that implements ALL functionality for a small number of license types (eg.

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