Questions - Answers.xlsx

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Attached to
Credential Print Solution State and local contract opportunity
Solicitation number
81DMV-S3399
Issued by
Nevada

About this file

The file is a Questions and Answers (Q&A) document for a Request for Information (RFI) issued by the Nevada Department of Motor Vehicles (DMV), solicitation number SR24-415/81DMV-S3399, seeking no-cost demonstrations of advanced credential printing solutions for driver's licenses and identification cards. The RFI focuses on exploring innovative technologies to enhance security features, operational efficiency, and customer service, with a response deadline of July 31, 2025, at 2:00 p.m. Pacific Time. Vendor questions were to be submitted by July 15, 2025, at 4:00 p.m. through nevadaepro.com, with an estimated project milestone completion date of August 1, 2025. The project is managed by Breece Harrison and aims to gather market intelligence for potential future solicitation development.

The DMV is seeking technology solutions that can integrate seamlessly with existing systems, support data-driven decision-making, and maintain advanced security standards for credentialing. While no specific budget or award value was disclosed, the project emphasizes exploring technologies that can be implemented without significant upfront investment. The current contract (81DMV-NV19-1946) is set to expire in 2029, with the DMV anticipating posting a recompete solicitation 18 to 24 months ahead of the expiration date. The RFI is not a formal bid or proposal and will not result in an immediate contract award. The DMV requires capabilities including photo capture, signature collection, credential design, manufacturing, personalization, issuance, and mailing, with specific interest in potential RFID functionality and ongoing modernization efforts targeted for completion in 2029.

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Other files attached to Credential Print Solution, newest first.
File Type Posted
81DMV-S3399 - SR24-415-Request-for-Information~1.docx DOCX document
Quote Instructions.pdf PDF
RPM-106 Project Charter SR24-415.docx DOCX document

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Bid Q&A for Export Report

Bid Q&A
QUESTION_NBRCREATED_BYQUESTION_SUBJECTQUESTION_TEXTANSWER_TEXT
1SOURCEMANAGEMENTCurrent Contract/Potential Recompete SolicitationAccording to Nevada ePro, the current contract 81DMV-NV19-1946 is set to expire in 2029. Is there an approximate timeframe for when a recompete solicitation would be released? Possibly 12-18 months ahead of contract expiration, if necessary?Answer: DMV anticipates posting 18 to 24 months ahead of the expiration date, contingent upon business needs at that time
2CJOHNSON14 Questions1. What equipment/printer is being used now to produce ID Cards and Driverâ??s Licenses currently?

2. What special software is being used to produce them currently, if any?

3. Do they currently get produced onsite/on demand? Or, are they produced somewhere else, and then mailed out later? If mailed later, where are they all produced?

4. Do you require encoding, laminating, or holographic capabilities? 1. Answer: Thank you for your interest in our processes. Please note that, due to confidentiality, DMV is unable to disclose proprietary information. Currently, our systems include both cloud-based and on-premises solutions.

2. Answer: Thank you for your interest in our processes. However, due to confidentiality considerations, DMV is unable to disclose proprietary information

3. Answer: Thank you for your interest in our processes. These are currently produced and mailed offsite by our vendor.

4. Answer: Thank you for your interest in our processes. Yes, DMV requires these capabilities.

3 CBNSTIVIRGINIA Credential Print Solution - Scope Clarification Can the Nevada Department of Motor Vehicles/Research and Project Management Division clarify if Solicitation number SR24-415/81DMV-S3399 - Credential Print Solution scope includes the following:

- a software solution to capture photos and signatures for Driver's License and Identification cards applicants

- the design, manufacturing, personalization, issuance, and mailing of physical Drivers License and Identification Credentials.Answer: Thank you for your interest in our processes. Yes, the scope includes software solutions, photo capabilities, security features, and all phases from design and manufacturing to issuance and mailing.
4VERIDOSRFI 2.1 Project OverviewPlease further define the RFID functionality requested.Answer: Your interest in our processes is appreciated. At this time, we are seeking technology enhancements to support continued efficiency and innovation.
5VERIDOSProject Charter 5.1 ConstraintsWill the state please provide more information including an architectural diagram of the state's existing systems?Answer: We appreciate your inquiry into our processes. For confidentiality reasons, proprietary information remains undisclosed. Our focus is on enhancing efficiency through data utilization, application integration, and process alignment.
6VERIDOSRFI Scope of Work, 3.1.1.APlease describe the repetitive tasks NV DMV is experiencing.Answer: We appreciate your inquiry into our processes. DMV personnel manage numerous requests involving scanning, review, and approval. Where feasible, we aim to increase efficiency through available technological improvements.
7VERIDOSRFI Scope of WorkCan the state describe at a high-level the different integrations required?Answer: Thank you for your interest in our processes. As part of Nevada DMV’s modernization initiative, we are enhancing efficiency through the integration of data, applications, and operational workflows.
8VERIDOSRFI Scope of WorkWhat is the current status of the State's Salesforce modernization project? Is it complete? What high-level functionality does Salesforce provide Nevada DMV?Answer: Thank you for your interest in our processes. The DMV's modernization initiative is actively underway and targeted for completion in 2029. We remain committed to implementing enhancements that improve accessibility and user experience for both the public and end users.
9VERIDOSRFI 5.2.3 TimelineWill the state consider an extension of the due date to August 8th?
The extension would allow vendors to adjust responses based on pending answers to vendor questions.Answer: We appreciate your interest in our processes. Please note that the DMV is currently accepting information submissions with demos only, and extensions are not being considered
10VERIDOSRFI 4.1 DemosPlease provide the anticipated timeframe for scheduling demos. Would NV DMV consider providing vendors with 2-weeks' notice prior to the demo?Answer: We appreciate your inquiry into our processes. The DMV is exploring information and technology enhancements for credentialing driver’s licenses and ID cards, with demos arranged at least two weeks in advance.

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