Questions and Responses 1.pdf

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Attached to
District 3 Regional Transportation Management Center Operations & ITS Information Technology (RTMC)
Solicitation number
RFP-10146
Issued by
Walton County, Clewiston City, Florida

About this file

This is a Questions & Answers document from the Florida Department of Transportation (FDOT) regarding RFP-25-3001-CS for District 3 Regional Transportation Management Center Operations & ITS Information Technology Contract. The document contains responses to clarifying questions about staff positions, proposal requirements, and various operational procedures. The document also includes Level 1, Level 2 and Relief Supervisor Assessment tests that appear to be part of the RTMC operator certification process, as well as a training progression outline detailing requirements from New Hire Onboarding through Advanced/Relief Supervisor roles.

The document clarifies that resumes for key personnel do not count toward proposal page limits, while covers, tabs and table of contents do count. It specifies that staff should refer to positions listed in Exhibit A (Scope of Services), Attachment 5 (Position Descriptions & Requirements) and Exhibit C (Price Proposal) rather than previous positions listed in Attachment 3. The vendor is expected to provide their own transportation for staff needing to travel to ITS network locations, but is not required to provide cable TV connections. The document also outlines the RTMC Operations training progression from New Hire (80 hours) through Advanced level (4000 hours), with specific requirements and assessments at each level.

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Other files

File Type Posted
Bid Documents RTMC RFP 25-3001-CS VIP.pdf PDF
Questions and Responses 3.pdf PDF
Award Tabulation.pdf PDF
Questions and Responses 2.pdf PDF
Addendum 1.pdf PDF
Questions and Responses 1.pdf PDF

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Florida Department of Transportation

RON DESANTIS

GOVERNOR

605 Suwannee Street

Tallahassee, FL 32399-0450

JARED W. PERDUE, P.E.

SECRETARY

www.fdot.gov

M E M O R A N D U M

Date: October 1, 2024 To: All Proposers RE: Questions and Answers 1 Proposal ID: DOT-RFP-25-3001-CS Description: FDOT District 3 Regional Transportation Management Center Operations & ITS

Information Technology Contract

1. The job titles listed in the Pricing Proposal on page 4 appear to align with those in the Minimum Raw Hourly Rates on page 350. However, the Staff Position Descriptions section (starting on page 330) outlines different roles and responsibilities. Can you clarify whether the titles and positions from the Pricing Proposal and Minimum Raw Hourly Rates should be used as the basis for our organizational chart and staff resumes, or if the descriptions in the Staff Position Descriptions section should guide our submission?

Response: Please refer to the Staff Positions listed in the “Exhibit A - Scope of Services”, “Attachment 5 - Position Descriptions & Requirements” and “Exhibit C - Price Proposal”.

Previous Staff Positions and Requirements listed in the “Attachment 3 - RTMC Operations SOP” is not applicable to this advertisement and is included only as an example of existing Standard Operating Procedures.

2. Does the page limit includes covers, tabs, and the table of contents?

Response: Yes.

3. Proposer’s Management Plan, b. Identification of Key Personnel:

The RFP states that resumes for each of the key personnel identified shall be included in the Technical Proposal. Do these resumes count towards the total page limit of the proposal?

Response: No.

4. Attachment 5, Staff Career Path

Are the staff exams existing documents, and if so, can a copy of the following be provided? RTMC Operator I Level Exam, RTMC Operator II Level Exam, RTMC

Operator III Level Exam, RTMC Supervisor Level Exam, and Assistant RTMC

Manager Level Exam.

Response: Yes, for most, will provide.

5. Attachment 5, Staff Position Descriptions

Within the position description for the RTMC IT Support Manager, RTMC IT

NETWORK ADMINISTRATOR, and the RTMC IT Desktop Support Analyst, the following is listed under Knowledge, Skills and Abilities:

“Ability to safely operate Vendor-provided vehicle and possesses active driver license.”

Is the vendor expected to provide a vehicle for each of these positions?

Response: The expectation is that the Department will not provide transportation for

Vendor employees. Travel to various ITS network locations will be required of the Vendor.

6. Attachment 3, Standard Operating Procedures, 2.8.1 Video Wall Layout

The provided SOP states “Vendor provides the cable TV connection along with all necessary equipment and configuration to allow up to two (2) channels to be viewed on the Video Display Wall. They are to be used for monitoring news and weather channels only.”

Is the new vendor expected to provide a cable TV connection?

Response: No.

* Required

Level 1 Assessment

Name: * 1.

2 Hours

10 Minutes

30 Minutes

1 Hour

How long before the start of a shift should a call out occur? * 2.

Contact the TMC Manager

Contact the ITS Maintenance Department

Call FHP

Contact the FDOT Maintenance Yard

The Road Ranger reports guardrail damage on scene, operators should then: * 3.

Google

Your neighbor

Email

OneNote

When in doubt, D3 Operators should refer to what for the most accurate information regarding Incident Management: *

4.

9/23/24, 9:31 AM Level 1 Assessment https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 1/8

More than 1 hour in either direction, including shoulders

0-30 Minutes

All choices are correct.

30 Minutes - 2 Hours

What is the time frame of travel lane blockage for a Level 1 Event in SunGuide? * 5.

It is seen on the Waze Dashboard

The Road Ranger is on scene.

A trooper is on scene.

TMC Manager reports he passed a DAV while driving to work.

Observed via CCTV

An event is not considered unconfirmed if: (Select all that apply) * 6.

Towing

Tire Change

Push

Refuel

Transport

Jump Starts

Air Service

Phone Call

None of these

Road Rangers perform the following services: (Select all that apply) * 7.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 2/8

How many event levels exist in SunGuide? * 8.

Once an Hour

Twice a Shift

Every 30 Minutes

Once per Shift

Events with active response plans should be updated how often? * 9.

None of the choices are correct.

When leaving the operations floor.

Report of a Wrong Way Driver

Any event with travel lane blockage (except tire debris and small objects).

Unable to contact a Road Ranger

Which of the following would require supervisor notification? (Select all that apply) * 10.

Zoom East

West

East

Zoom West

Below

Arrange the below CCTV preset descriptions in the typical order used. (Presets 1-5) * 11.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 3/8

Phone service used to contact ITS Maintenance (TransCore)

Phone service used to contact FDOT on-call maintenance

Gannett Fleming's mobile provider

The TMC phone company

UReach is: * 12.

True

False

Lane blockage is required in unconfirmed events. * 13.

NorthWest Florida SunGuide Center

FDOT Traffic Management Center

SunGuide

Chipley Traffic Management Center

What is the official name of this operation? * 14.

BOLO

Red Alert

Code Blue

Silver Alert

Which of the following is a vehicle alert type? * 15.

Tow Service/ Roadside Assistance

Local LEO

Florida Highway Patrol

Local Fire Department

Who does the TMC typically notify to assist motorist on I-10 when the Road Rangers are not on duty? *

16.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 4/8

None of the choices are correct.

Which CCTV preset is typically used to verify DMS'? * 17.

Monday - Friday, 6am - 10pm

7 Days a Week, 6am - 6pm

Monday - Friday, 6am - 6pm

7 Days a Week, 6am - 10pm

The Road Rangers hours of operations are: * 18.

District 2

District 4

District 1

District 3

Which FDOT district do we operate under? * 19.

Notify Responder

Create Event

Verify Event Information

Locate via CCTV

Activate Response Plan

Place the following steps in the correct order for creating an event located while completing CCTV tour: *

20.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 5/8

Tallahassee

Jacksonville

Tampa

Pensacola

Which two other TMC's does the TMC most frequently coordinate with? (Select all that apply)

21.

Announce their call sign, followed by the zone, followed by the Road Ranger call sign.

Announce their call sign, followed by the Road Ranger call sign.

Address the Road Ranger by last name.

Address the Road Ranger by first name

When contacting the Road Ranger via the radio, Operators should: * 22.

30 Minutes

Twice a Shift

Once an Hour

Every 2 Hours

Safety checks should be conducted how often? * 23.

FL511.com

Google Earth

FLHSMV.gov

Facebook

Waze.com

Google Maps

Operators should use which website as tools with incident management? ( Select all that apply) *

24.

9/23/24, 9:31 AM Level 1 Assessment https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 6/8 http://fl511.com/ http://flhsmv.gov/ http://waze.com/

Digital Message System

Dynamic Message Sign

Dynamic Management System

Digital Management System

DMS stands for: * 25.

Creation Time

Last Update Time

Responder Dispatch Time

Event Number

The event list displays the following information, EXCEPT: * 26.

How many events should the Road Ranger be dispatched to at any given time? * 27.

False

True

If an operator forgets their badge, they may "piggy back" with another operator to gain access to the TMC. *

28.

30 Minutes

90 Minutes

15 Minutes

60 Minutes

How long does a Road Ranger have to arrive to an event? * 29.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 7/8

This content is neither created nor endorsed by Microsoft. The data you submit will be sent to the form owner.

Microsoft Forms

FHP Website

RR Vehicle Status

Google Maps

FL 511

Where is the best place to find out which Road Ranger zone MM 68 is located in? * 30.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 8/8

Level 2 Assessment

Name * 1.

High

Very Low

Medium

Low

What is the maintenance priority of CCTV 111.4 M showing test screen? * 2.

29-30

1-2

3-4

30-31

The Escambia county Weigh Station is located closest to MM ________. * 3.

Tally 3

Tally 2

Quincy

Tally 1

MM 210 is in which Road Ranger zone? * 4.

9/23/24, 9:31 AM Level 2 Assessment https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 1/7

True

False

Police Activity events don't have active response plans. * 5.

Ranger Down

Broken Arrow

10-24

SOS

The code a Road Ranger can use to call for help discretely is: * 6.

WWD

Code Red

Signal 12 W

10-24

What is the FHP dispatch code for a Wrong Way Driver? * 7.

Less than 30 minutes

30 minutes - 2 hours

More than 1 hour in either direction, including shoulders

All of the above

What is the time frame of travel lane blockage for a Level 2 Event? * 8.

False

True

Each DMS message shall consist of no more than two panels. * 9.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 2/7

How many DMS' should an operator post for full lane closure events? * 10.

True

False

The higher the priority number on an event, the more critical the event is. * 11.

False

True

Events with a spillage of more than 25 gallons of a hazardous material is an executive. * 12.

Contact FHP to verify direction of travel

Activate DMS

Locate WWD via CCTV

Send WWD email notification

In a Wrong Way Driver Event, what is the TMC's first and most vital priority? * 13.

True

False

A WWD event resulting in a crash on an arterial highway is an executive event. * 14.

True

False

Events involving HAZMAT (including fuel spills greater than 25 gallons) would require a significant event notification. *

15.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 3/7

Executive

Significant

Level 3

Level 2

A crash on the right shoulder in which RISC is activated is what kind of event? * 16.

True

False

Emergency Vehicle events don't have active response plans. * 17.

DMS library

TMC Manager

FL511

Google

Operators should reference which of the following choices when posting a DMS message? * 18.

True

False

DMS' are able to be used for advertisements and non-essential messages. * 19.

Escambia

Walton

Okaloosa

Santa Rosa

The Milton Exit is located in which county? * 20.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 4/7

A crash closing all travel lanes in one direction on a limited access highway for more than 1 hour is an executive event. *

21.

Disabled Vehicle with Left Lane Blocked

Visibility event that closes a state roadway in one or both directions.

Crash events that close a state roadway in one or both directions.

Off-Ramp Backup

Severe Thunderstorm Warning

Flash Flood Warning

Tornado Warning

Flooding events that close a State roadway in one or both directions.

Floodgates are posted for: (Select all that apply * 22.

False

True

An aircraft landing on SR-93 would require a significant event notification. * 23.

How many DMS' should an operator post for a full lane closure event with a detour? * 24.

False

True

When a blue or red halo is displayed around a DMS icon in SunGuide, the DMS is said to have failed or is in error. *

25.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 5/7

Level 2

Level 3

Executive

Significant

A barge striking a bridge that results in bridge closure is what level of event? * 26.

When the supervisor advises you to

2 hours of lane blockage

30 minutes of lane blockage.

Within 3 minutes of observing the incident

While conducting camera tours, you observe a vehicle rollover at MM 148. The vehicle is on its side blocking all lanes. When would you send the initial email notification. *

27.

True

False

A bus crash is an executive event. * 28.

Management of Traffic

Maintenance Operations for Transportation

Maintenance of Traffic

Manual of Traffic

MOT stands for __________. * 29.

More than 2 hours of travel lane blockage

More than 30 minutes of travel lane blockage

Tractor/Trailer rollover or fire

All Lanes Closed

Level 3 criteria includes: (Select all that apply) * 30.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 6/7

This content is neither created nor endorsed by Microsoft. The data you submit will be sent to the form owner.

Microsoft Forms https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2… 7/7

Relief Supervisor Assessment

Name * 1.

Jon Bailey

Robert Briscoe

Greg Reynolds

Ody Ramey

The FDOT ITS OPS Coordinator is: * 2.

9/23/24, 9:32 AM Relief Supervisor Assessment https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 1/37

3 Minutes

5 Minutes

15 Minutes

30 Minutes

How long should you observe a vehicle on I-10 before you send a Road Ranger? *

3.

Ramp to

Interloop

Turn lane

Ramp from

In SunGuide, an Entrance Ramp is referred to as: * 4.

Pen 2

Crestview

Bonifay

Quincy

Which Road Ranger zone covers the Gadsden Rest Area? * 5.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 2/37

If workload allows, an operator shall take snapshots of the scene every 15-30 minutes once RISC has arrived or as major changes occur. *

6.

True

False

RISC: FDOT requires one of the following pieces of equipment to be on-scene within 60 minutes of notification:

A. 50-ton Recovery Wrecker B. 35-ton Recovery Wrecker *

7.

Activate scheduled action

Activate response plan

Close out the response plan

Notify the supervisor

Operators must do what to push in updated information in a response plan? *

8.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 3/37

132-133

151-152

155-156

160-161

The Jackson county Weigh Station is located closest to MM

9.

True

False

The FDOT project manager should be notified via email on all confirmed and unconfirmed WWD events. *

10.

White's Wrecker

Parkway Wrecker

Eastern Diesel

Next service on the rotation list

FHP advised they were activating RISC at MM 199 due to a RV rollover. What RISC provider do you notify? *

11.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 4/37

Bay

Calhoun

Holmes

Jackson

Washington

US-231 travels through which Florida counties? * 12.

True

False

A crash on a limited access highway that involves multiple vehicles where there is fog or smoke present requires an executive notification email. *

13.

True

False

Floodgates are posted for flood warnings, tornado warnings, and level 3 events. *

14.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 5/37

Locate WWD via CCTV

Contact FHP to verify direction of travel

Send WWD Email Notification

Activate DMS

In a Wrong Way Driver Event, what is the TMC's first and most vital priority? *

15.

True

False

CCTVs are placed approximately every mile along our deployment. *

16.

Management of Traffic

Maintenance Operations for Transportation

Manual of Traffic

Maintenance of Traffic

MOT stands for ___________. * 17.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 6/37

850-892-8108

850-267-2000

850-703-5763

Hold for business hours

It's 12 AM and you receive a call from FHP stating that the signal at SR-285 and Sand Mine Rd is out. Who do you call?

18.

15 Minutes

45 Minutes

60 Minutes

None of the choices are correct

You are working a level 3 executive event with complete lane blockage for 45 minutes. Responders open up one travel lane for 15 minutes and take the lane again. What does your email signify as duration of closure? *

19.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 7/37

Very Low

Low

Medium

High

What is the maintenance priority of CCTV 69.4 (Exit70) showing test screen? *

20.

CONSTRUCTION AHEAD

LEFT LANE CLOSED

ROAD WORK

RIGHT LANE BLOCKED

WORKERS PRESENT

Select the correct DMS terminology to be used for Scheduled Road Work: (Select all that apply) *

21.

BE PREPARED TO STOP

5 MILES AHEAD

CONGESTION

Place the following lines of information in the correct order for use in DMS messaging? *

22.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 8/37

Pen 1

Pen 2

Crestview

Defuniak

The Holt exit is located in which Road Ranger zone? * 23.

Billed to customer's insurance.

Payed by the driver's road side assistance plan.

Free of charge.

Income based on sliding fee scale.

Road Ranger services are __________. * 24.

Unconfirmed

Near

Reported

Possible

Approved DMS terminology for use with unconfirmed events: (Select all that apply) *

25.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP… 9/37

Webber

Midway Ops

Marianna Ops

Gadsden County Road Department

FHP reports a water pipe break at the Gadsden rest area.

Who would you notify? *

26.

Travel lane blockage

Event requiring a responder

Responder on scene

Weather events

Which of the following is not classified as an active event? * 27.

Pen 1

Pen 2

Crestview

Defuniak

Which Road Ranger zone covers the I-10 Florida Welcome Center. *

28.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xq… 10/37

Staff are allowed to prop doors open from outside the TMC floor. *

29.

True

False

Unconfirmed disabled vehicle events without lane blockage don't have active response plans. *

30.

Disabled tractor trailers on I-10

Disabled tractor trailers on arterials within the immediate vicinity of I-10

Disabled tractor trailers on ramps

Disabled tractor trailers inside a rest area

Which of the following generally requires a response plan? * 31.

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850-718-3800

850-573-6877

850-433-8267

850-352-4361

The traffic signal at SR-10 and SR-75 is blinking all four ways. Which number would you call? *

32.

Entrance ramp

Exit ramp

Interloop

Turn Lane

In SunGuide, "ramp to" refers to the: * 33.

Less than 30 minutes

30 minutes - 2 hours

More than 1 hour in either direction, including shoulders

All of the above

What is the time frame of travel lane blockage for a Level 2 Event? *

34.

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Attempt to locate WWD via CCTV

Terminate response plan when appropriate

Send WWD email notification

Add new WWD event

Verify DMS

Once the TMC becomes aware of a reported Wrong Way Driver, TMC staff should: (Arrange the actions in the correct order) *

35.

GF Management

FDOT TSM&O Manager

Maintenance yard

FDOT Bridge/Safety

Who is notified for a bridge strike with full closure? Select all that apply. *

36.

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850-433-8267

850-836-5700

850-699-2337

850-547-3681

The caution light at SR-79 and SR-2 is out. Which number would you call? *

37.

Bus crashes with injuries

Crash scenes involving more than 10 vehicles

Fatality in a work zone

Aircraft landing

Which incident does not require an executive notification? * 38.

Lane Blockage Reported

Possible Lane Blockage

Use Caution

Unconfirmed Blockage

When uncertain of the status of lane blockage, the following terminology should be used on a DMS: *

39.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xq… 14/37

Marianna Ops

Washington County Road Department

PDL Ops

City of Vernon Road Department

You were notified by FHP that there is guardrail damage on Pioneer Rd in Washington County. What maintenance yard would you notify? *

40.

Tallahassee TMC

Inform them those are District 2 counties

Midway Operations

Jacksonville TMC

If an Agency contacts the TMC for FDOT assistance in Madison or Taylor County, who should you call? *

41.

True

False

RISC: Once either a 50-ton Recovery Wrecker or a 35-ton Recovery Wrecker are on scene, the operator should mark RISC as "arrived" in the event. Once the 2nd wrecker arrives on scene, select, "2nd truck on-scene" as an activity. *

42.

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Minimum

Maximum

Each operator shall conduct a _________ of 1 full CCTV tour of each camera assigned per shift *

43.

Towing

Push

Tire change

Refuel

Jumpstart

Air service

Road Rangers perform the following services: (Select all that apply) *

44.

White's Wrecker

Parkway Wrecker

Easter Diesel

Next service on the rotation list

A tractor/trailer rollover crash is located at MM 82. FHP advised to activate RISC. Who do you notify? *

45.

https://forms.office.com/Pages/DesignPageV2.aspx?origin=NeoPortalPage&subpage=design&id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xq… 16/37

WWD

Signal 12 W

10-24

Code Red

What is the FHP dispatch code for a Wrong Way Driver? * 46.

True

False

The higher the priority number on an event, the more critical the event is. *

47.

Troop A

Troop B

Troop H

Troop G

The FHP Troops operating in District 3 are: (Select all that apply) *

48.

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All staff can block CCTV images from posting to FL511 * 49.

FL511

DMS Library

TMC Manager

Google

Operators should reference which of the following choices when posting a DMS message? *

50.

FHP

911 Dispatch

District 5

Floor Supervisor

The information for any FDLE alert is distributed to the TMC by: *

51.

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Shift Supervisor

Lead Supervisor

FDOT Operations Manager

TMC Manager

Operators should first seek guidance, whenever possible, from: *

52.

Any event with travel lane blockage (except tire debris / small object)

Report of Wrong-Way Driver

Unable to contact a Road Ranger

When leaving the operations floor

None of the above

Which of the following would require notifying a supervisor? Select all that apply. *

53.

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Bonifay

Marianna

Quincy

MM 134 is in which Road Ranger zone? * 54.

Florida Highway Patrol

Federal Aviation Administration

American Red Cross

National Weather Service

Weather Warnings and Advisories are issued by: * 55.

Exit 174 - Exit 192

Exit 196 - Exit 209

Exit 192- Exit 196

Exit 181 - MM 194 RA

The Tallahassee Road Rangers patrol overlaps are between:

56.

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Events put in for informational purposes or minor incidents not requiring management is classified as a SPOC. *

57.

Unconfirmed

Radius

Device linking

Active

When adding a Wrong Way Driver event, what option must you use in correct order to activate DMS in both directions?

58.

Tractor/trailer on an off ramp

Tractor/trailer on an on ramp

Tractor/trailer on an arterial

None are correct

Which tractor/trailer requires a response plan? * 59.

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Jon Bailey

Jon Wilkes

Cory Jordan

Greg Reynolds

The Road Ranger Operations Manager is: * 60.

FDOT Bridge & Safety

Webber

Escambia Sheriff's Office

TSM&O Manager

FHP Reports the Pensacola Bay Bridge was struck by a barge. Who would you notify? *

61.

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Primary group - one number less that the first silver alert

Secondary group - one number more than the first silver alert

Primary group - one number more than the first silver alert

Secondary group - one number less than the first silver alert

You received a silver alert from D5 as State Wide Deployment. One hour later, you receive an additional silver alert as State Wide Deployment. What is the correct DMS group and message priority? *

62.

Shift Swap

PTO

Shift Drop

Call out

You need to take a day off with less than 14 days notice to management. How is this accomplished? *

63.

True

False

Time sheets shall be completed on a daily basis. * 64.

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How many minutes does an operator have to create an event, indicate lane blockage, and activate a response plan from an FHP CAD alert? *

65.

White's Wrecker

Parkway Wrecker

Eastern Diesel

Next service on the rotation list

FHP advised they were activating RISC at MM 32 due to an airplane conducting an emergency landing on I-10. Which RISC provider would you notify? *

66.

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Decrease in number

Increase in number

Are odd numbered only

Are even numbered only

Traveling westbound, mile markers: * 67.

True

False

When there is a wrong way driver reported on I-10 near the Road Ranger, you are to dispatch them to the area. *

68.

Webber

Gulf County Road Department

Marianna Ops

Bay County Road Department

FHP reports flooding at SR-30 and SR-65 and requests signage to be deployed. Who would you notify? *

69.

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After business hours

On silent, out of sight at all times

If the shift supervisor is aware of it

Only when your have an ill or at risk family member

Personal electronic devices are allowed at your work station: *

70.

As soon as possible

30 Minutes before shift

1 Hour before shift

2 Hours before shift

In order to be considered excused, when must an employee notify a supervisor prior to an absence or tardy? *

71.

True

False

All medium priority maintenance tickets require a call to

UREACH. *

72.

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It is not necessary to terminate a response plan when ending an event as the response plan will time out after a short time. *

73.

How many event levels are there? * 74.

Manually add message

Scheduled Actions

Create New WWD Event

None of these

The preferred method of activating the DMS for a Wrong Way Driver (WWD) event is: *

75.

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Any event classified as a Level 3 event requires an executive email notification. *

76.

Really Intense Severe Crash

Roadway Incident Scene Clearence

Roadway Incident Severe Crash

Rapid Incident Scene Clearance

RISC stands for: * 77.

More than 30 minutes of travel lane blockage

All lanes closed

Tractor/trailer rollover or fire

More than 2 hours of travel lane blockage

Level 3 criteria includes: (Select all that apply) * 78.

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Marianna Ops

Webber

Gulf Power

West Florida Electric Cooperative

You observe the lights are out as a result of power failure at the 133 WB rest area. Who would you notify? *

79.

7 Days 6AM - 6PM

7 Days a Week, 6 AM - 10 PM

Monday - Friday 6 AM - 6 PM

24/7

The Road Ranger hours of operations are: * 80.

Within 3 minutes of observing the incident

30 minutes of lane blockage

2 hours of lane blockage

When the supervisor advises you to

While conducting camera tours, you observe a vehicle rollover at MM 126. The vehicle is on its side in the left lane.

When would you send the initial email notification? *

81.

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D3 Tallahassee TMC

D2 Jacksonville TMC

D7 Tampa TMC

Florida Turnpike

You're working an event on I-10 with full closure and one of the lanes has reopened. You attempt to remove the floodgate and it appears to be stuck. Who do you call for assistance? *

82.

10-7

Signal-4 I

Signal-7

Signal-76

The FHP dispatch code for a fatality is: * 83.

Decrease in number

Increase in number

Are odd numbered only

Are even numbered only

Traveling northbound, mile markers: * 84.

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Are for official business only

Can be used for limited personal use, briefly and infrequently

Are off limits to operators

None of these

All computers and electronics provided in the TMC: * 85.

7 Days a Week, 5 AM - 9 PM

7 Days a Week, 6 AM - 10 PM

24 Hours per Day, 7 Days a Week

Monday-Friday 6 AM - 10PM

The Tallahassee Road Rangers hours of operations are:

(Central Time) *

86.

30 Minutes

1 Hour

1.5 Hours

2 Hours

Executive notifications need to be updated at least every: * 87.

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Location

Lane Blockage

Who is on scene

Event Number

What information does an initial email notification contain?

(Select all that apply) *

88.

Event

Incident

Disaster

Hazard

When uncertain as to how to describe the event type in DMS messaging, which of the following items should be used? *

89.

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As soon as possible

30 Minutes before shift

1 Hour before shift

2 Hours before shift

An operator should make every attempt to notify a supervisor if he or she is unable to report for shift, when? *

90.

Each Road Ranger zone covers an average of approximately how many miles in each direction? *

91.

Kevin Mehaffy

Jon Wilkes

David Roark

Greg Reynolds

The FDOT TSM&O Manager is: * 92.

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Unconfirmed wrong way driver events without additional reports should be confirmed with FHP and terminated after _________ minutes. *

93.

True

False

To ensure quality camera checks, an operator shall not view more than 4-6 windows at a time. *

94.

Milton Ops

Webber - Okaloosa

Walton County Road Department

PDL Ops

FHP reports a traffic crash on SR-83 at SR-2 with lane blockage. Who would you notify? *

95.

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Escambia

Santa Rosa

Okaloosa

Walton

The Holt exit is located in which county? * 96.

Incident involving a FDOT employee

Incident involving Hazmat

Incident involving a School Bus

Incident involving a train at an intersection of a state road

Which of the following incidents is not classified as a significant event? *

97.

Webber

Bay County Road Department

Marianna Ops

City of Lynn Haven Road Department

You observe a crash on US-231 and Campflowers Rd. FHP is requesting assistance with MOT. What maintenance yard would you notify? *

98.

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Pen 2

Defuniak

Bonifay

Which Road Ranger zone covers the Ponce De Leon Rest Area? *

99.

Full closure of US-231 for more than 2 hours

Wildfire closing I-10 for less than 30 minutes

Bridge strike

Crash involving a bus

Which of the following would require an executive notification? Select the best answer based solely on the information provided. *

100.

True

False

A fatality email is sent for a a fatality crash located at Woodward Rd and Pt Milligan Rd in Quincy. *

101.

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This content is neither created nor endorsed by Microsoft. The data you submit will be sent to the form owner.

Microsoft Forms

Webber - Escambia

Milton Ops

Webber - Okaloosa

PDL Ops

You observe a crash at MM 40 WB with full lane closure and congestion at approximately 2 miles. FHP has requested assistance with setting up a detour at Exit 45 to Highway 90.

Who would you notify? (Select all that apply) *

102.

Broken Arrow

Ranger Down

10-24

SOS

The code a Road Ranger can use to call for help discretely is: *

103.

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New Hire Onboarding / Orientation (80hrs)

• SLERS, FDOT Form 325 & New User Security Awareness Course completed once a start date is assigned, preferably at least a week prior to start date.

• Schedule benefits/HR orientation

• Orientation (Use Initial Training Checklist as a guide.)

o Daily Observation Report (Create new form for each new hire) o Demonstrate the ability to enter basic Events in SunGuide.

Initial Training Operations Specialist (Completed within 1000hrs)

• Weekly Observation Report (Create new form for each new hire)

• Training Checklist - Initial

• Training Assessment - Initial

• CPR / AED Course (maintained during employment)

• Successfully enter & manage basic Events, including use of DMS & Road Ranger dispatching.

Intermediate Training Senior Operations Specialist (Completed within 2000hrs)

• Training Checklist - Intermediate

• Training Assessment - Intermediate

• Practical Assessment - Intermediate/Advanced

• Successfully manage intermediate Events independently.

Advanced / Relief Supervisor-Supervisor Training (Completed within 4000hrs)

• Training Checklist - Advanced

• Training Assessment - Advanced

• Practical Assessment - Intermediate/Advanced

• Successfully manage complex, advanced Events independently.

FDOT District 3 RTMC Operations Training https://forms.office.com/Pages/ResponsePage.aspx?id=Fg7Ffoc3l0awhnld1UuMmn5VUhQ5mr9Hqp5_xqP2GdNUNlZFR1YwR1RCOTAzNkZFTjVMWUlEWkNENSQlQCN0PWcu kmehaffy Cross-Out

RTMC Training Outline 2024 (003).pdf
New Hire Onboarding / Orientation (80hrs)
Initial Training Operations Specialist (Completed within 1000hrs)
Intermediate Training Senior Operations Specialist (Completed within 2000hrs)
Advanced / Relief Supervisor-Supervisor Training (Completed within 4000hrs)

File details come from the government source that posted it. Updated .