QASP.pdf

Quality Assurance Surveillance Plan Willamette Valley Grounds Maintenance

Linn and Lane Counties, Oregon

1. Overview

1.1 Purpose. The purpose of this quality assurance surveillance plan (QASP) is to identify the methods and procedures the government will use to ensure it receives the services under contract as identified in the performance work statement (PWS). This plan will focus on the level of performance required by the PWS, not the means and methods utilized by the contractor to complete the requirements of the PWS.

1.2 Intent. The intent of this plan is to rely on the contractor’s quality control, changing the government’s role from “oversight” to “insight”.

2. Description of Services

2.1 Program Overview. The Willamette Valley Project (WVP) consists of 13 projects spread out through the Willamette Valley, Oregon, ranging from Cottage Grove in the south to Salem in the north. Of the 13 projects only 8 support a hydropower plant. There are a total of four (4) campgrounds, 23 day use areas and seven (7) boat ramps providing recreation to the public operated by the Corps. The WVP contributes to water resource management to provide flood risk management, power generation, water quality improvement, irrigation, recreation and environmental stewardship.

2.2 Scope of Work. The Contractor shall perform all necessary mowing services as mentioned in the PWS. Tasks include scheduling mowing services, performing such services at project offices, campgrounds and day-use areas. The Contractor is responsible for maintaining quality control and positive relations with Corps personnel.

2.3 Contract. The contract type is a firm-fixed price commercial services contract.

3. Quality Control Program. The Contractor’s quality program requirements are defined in paragraph 6.4 of the PWS. The Contractor shall establish, through an independent function, a quality program that encompasses all aspects of the contract and is implemented by a Quality Control Plan (QCP).

4. Surveillance Approach

4.1 Purpose. To facilitate the surveillance of the QCP, government personnel will verify contractor compliance with designated performance requirements. Performance will be verified by the Contracting Officer (KO) or Contracting Officer’s Representative (COR). The intent of this surveillance approach is to gain confidence in the Contractor’s way of doing business and then adjusting the level of oversight to a point that maintains that confidence.

Copies of the QCP and QASP will be maintained within the contract binder for reference. An activity log will document important surveillance actions or discussions about performance or scheduling.

4.2 Surveillance. Inspections by the COR, in addition to complaints from project personnel and/or visitors areas under this contract, will serve as the surveillance method as identified in the Performance Requirements Summary (PRS) section 5, of the PWS. If the COR discovers deficiencies and/or receives complaints, the COR will alert them to the contractor for correction.

If any of the services do not conform to contract requirements, the government may require the Contractor to perform the services again in conformity with the contact requirements, at no increase in contract amount.

Performance Requirements Summary Table

Performance Objective

Performance Standard

Acceptable Quality Level

Method of Surveillance

Mow Grass Grass maintained within height range specified.

[Section 5.1.1 of PWS]

95% of areas inspected meet specifications.

100% inspection

Maintenance of Camping Areas

Mow within three (3) feet of tents and camping gear. [Section 5.1.3 of

PWS]

95% of areas inspected meet specifications.

100% inspection

USACE Land (including trees and shrubs) Not Damaged

Trees and shrubs note damaged by mowers or trimmers. Tractor wheels do not tear out turf. Wheel ruts are not visible.

[Section 5.1.4 of PWS]

No more than 3 trees or shrubs damaged; 3 instances of turf torn out; 3 visible wheel ruts due to contractor negligence.

100% inspection

Grass and Clippings Cleared

Roads, camp pads, sidewalks, buildings, and parking lots cleared of grass and clippings.

Clippings distributed evenly across mowing area.

[Section 5.1.5 of PWS]

95% of areas inspected meet specifications.

100% inspection

Roadside Care Edge of road service maintained in accordance with Section

5.2 of the PWS.

95% of areas inspected meet specifications.

100% inspection

Prevent Spread of Invasive/Noxious Species.

Non-infested sites are not infested by invasive/noxious species.

[Section 5.1.8 of PWS]

No more than three (3) incidents of infestation due to contractor negligence.

100% inspection

Edging and Trimming

Edging and trimming completed in accordance with Section 5.2 of PWS.

95% of areas inspected meet specifications.

100% inspection

Berry Vine Removal

Berry vine removed and landscaped areas maintained in accordance with Section

5.2.3 of PWS.

95% of areas inspected meet specifications.

100% inspection

Specific Location In accordance with 100% of areas 100%

Requirements Met

Section 5.3.1 through

5.3.7 of PWS.

inspected meet specifications.

inspection

Safety No accidents or incidents due to failure comply with requirements of EM 385-1-1 and industry standards.

0 accidents or incidents

100% inspection

4.3 Mowing and Edging and Trimming Services – Sections 5.1 through 5.3.7.3 of PWS.

The contractor shall ensure that all mowing services as defined in the PWS 5.1 through 5.3.7.3 meet specifications.

Standard: No discrepancies are allowed per month. Criteria will follow the table outlined in section 6.2.

Method of Surveillance: The COR will provide inspections of services for all mowing’s per mowing schedule. All deficiencies will be reported to the COR who will take the proper corrective actions.