QA Responses 74BAI-S3162 QA.xls

The document is a Question and Answer (Q&A) file for RFP #74BAI-S3162, issued by the Nevada State Purchasing Division on behalf of the Business and Industry's Nevada Real Estate Division - Office of the Ombudsman for Common-Interest Communities and Condominium Hotels. The RFP seeks Alternative Dispute Resolution (ADR) mediators to provide mediation services for residential property disputes under NRS Chapter 38, with proposals due by 2:00 PM PT on April 16, 2025. The contract will be a four-year term, estimated to start August 12, 2025, and requires mediators to complete sessions within 60 days of claim filing, with individual sessions limited to 3 hours. Mediators must be available in relevant geographic locations and conduct fair, objective mediations between Claimants and Respondents, interpreting covenants, conditions, restrictions, bylaws, and assessment procedures.

The mediators will be compensated up to $167 per hour, not exceeding $500 for a standard 3-hour session, with additional hours billable at up to $200 per hour. Costs are typically split equally between parties, with the Division potentially providing subsidies up to $500 per mediation or $250 per party. The procurement offers a 5% preference to Nevada-based businesses and applies an inverse preference to out-of-state vendors. Contractors must maintain specific insurance coverage and encrypt data within the United States. The evaluation criteria will assess vendors on Turn Around Time (30%), expertise in mediation services (30%), conformance with RFP terms (20%), expertise and availability of key personnel (10%), and cost (10%). Mediators are required to secure their own meeting locations and collect unsubsidized costs directly from dispute parties, with the option to conduct mediations virtually or in-person based on participant agreement.