Q & A Addendum.pdf

This is a Questions and Answers Addendum document issued by the Florida Gaming Control Commission in response to vendor inquiries regarding a Request for Information (RFI) for a Management of Information, Licensing, and Enforcement System (MILES). The RFI, numbered FGCC 25/26-13, seeks information on modern, cloud-based enterprise solutions to support regulatory, licensing, and enforcement business processes. Vendor responses were due July 23, 2026. The RFI solicits vendor input across seventeen functional areas, including general functionality, batch and web service exchange, user interface, entity management, configuration administration, online services, applications, license management, auditing and inspections, compliance and enforcement, financial management, document library, system administration, workflow engine, data import and extract, reporting, security administration, and environment configuration. For each functional area, vendors must indicate whether their solution includes the capability, does not include it, or requires customization or modification. No pre-bid meetings, site visits, or bidder conference dates are specified in this information-gathering phase.

Required capabilities identified in the RFI include configurable business rules without coding, ADA accessibility, multi-platform support across Windows, macOS, iOS, and Android, data residency within the continental United States, comprehensive audit trails, integration with external government systems, PCI-DSS compliance, Florida cybersecurity standards adherence, and CJIS certification. The RFI documentation notes that the functional requirements matrix represents a preliminary assessment and that specific requirements or items not included may be identified during the RFI process. No contract value, budget allocation, incumbent contractor information, contract term, evaluation criteria, or award date has been specified, as this phase serves to understand vendor capabilities and solution offerings in the marketplace to inform the Commission's future procurement strategy.