PWS v2 26-Q-A039.pdf

AUG24

PERFORMANCE WORK STATEMENT (PWS)

VRC Laundry Contract

JUL26

Part 1 General Information

1. General: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S.

Government.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide pick-up and drop-off laundry service for the 1st Infantry Division’s Victory Reception Company (VRC), Protocol Office, and the Commanding General’s Mounted Color Guard (CGMCG); primarily linen for VRC Barracks, tablecloths for Protocol, and CGMCG flags as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: VRC does not have the manpower and infrastructure to meet laundry needs of the reception barrack’s rate of usage. Approximately 500 Soldiers in-process through the VRC each month. There are 323 beds in the VRC Barracks and continuous rotation of Soldiers transitioning through. A transient Soldier’s average stay in the VRC Barracks is approximately 14 days. There are 13 washers and 14 dryers in the barracks for individual use; which are not capable to manage the workload of blankets and pillows. Similarly, CGMCG and Protocol are responsible for performing in and hosting ceremonies while in ceremonial uniforms.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: The objective of this contract is to provide the following:

• Pickup of soiled linen and uniforms on Mondays and Wednesdays

• Return drop off clean linen and uniforms on Wednesdays and Fridays

• Amount is dependent on transient barracks usage, number of ceremonies performed, and load capacity of the contractor

• Linen includes: 1x pillow, blanket, and sheet per bed set

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within (30) days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within (10) days. If the Government has provided comments, the Contractor shall then have (5) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items

(Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided

Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following:

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0930 to 1700 (9:30 to 5:00) Monday through Friday except U.S. Holidays identified in paragraph

1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: Reserved

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0930 to 1700 (9:30 to 5:00) Monday through Friday. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: Reserved

1.5.5 Training Holidays: ID has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be performed at a contractor facility – pick-up and drop-off will be conducted at the following:

Customer Location POC

VRC Behind 1ID Reception Company, Building 208, Custer Avenue, Fort Riley, KS 66442

CPT Michael Timbrel

CGMCG HQ (Stables), Building 275, Law Avenue, Fort Riley, KS 66442

CPT Davis Pilloni

1ID Protocol Division HQ, Building 580, Reed Avenue, Fort Riley, KS 66442

SFC Charles Vetter

1.6 Security Requirements: The following information is provided on security related matters:

1.6.1 Security Program: Reserved

1.6.2 Personnel Security Clearance Requirements: Reserved

1.6.3 Access and general protection/security policy and procedures: Reserved

1.6.3.1 Escorts: Reserved

1.6.3.2 Installation Pass Log: Reserved

1.6.3.3 Individual Termination or Expiration of Employment: Reserved

1.6.3.4 Contract Termination or Cancellation: Reserved

1.6.3.5 Common Access Cards (CAC) and CAC Log: Reserved

1.6.4 Personnel Security Clearance Requirements: Reserved

1.6.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a contractor employee or employees from the performance of the contract.

1.6.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

1.6.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Reserved

1.6.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access : Reserved

1.6.7 Access to Government Information Systems: Reserved

1.6.8 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.9 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.6.9.1 Operations Security (OPSEC) SOP/Plan Requirements: Reserved

1.7 Key Control: Reserved

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend post award conference convened by the contracting activity or contract administration office. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the

Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager and Quality Control Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than

(5) days after contract award. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0800-1700 Monday-Friday, excluding Federal Holidays. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager:

a. Demonstrated experience in client relations, scheduling, and personnel supervision.

b. The ability to maintain accurate inventory and quality control records.

c. The Contract Manager and Alternate Contract Manager shall be able to read, write, and speak English fluently to effectively communicate with government personnel

b. Quality Control Manager:

a. Knowledge of commercial laundering processes, including stain treatment, chemical handling, and fabric care standards.

b. Experience in conducting inspections and maintaining quality records to meet contract standards.

c. The Quality Control Manager shall be able to read, write, and speak English fluently.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11.1 Reserved

1.11.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.): If required by the Government, contract personnel and all associated subcontractor’s employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.11.3 Uniform: Reserved

1.12 Contractor Travel: Reserved

1.13 Other Direct Costs (ODCs): Reserved

1.14 Data Rights: Reserved

1.15 Non-Disclosure Requirements: Reserved

1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.17 Non-Disclosure Statements: Reserved

1.18 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

http://www.dimoc.mil/resources/limitations/ http://www.defenseimagery.mil/products/DODimagery/commercialuse.html

1.19 Information Assurance: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information (CUI) in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as DoD SAFE at https://safe.apps.mil, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.20 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.21 Phase In /Phase Out Period: Reserved

1.22 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.22.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein.

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel. Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1);

http://www.usace.army.mil/

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work;

(d) The Contractor shall discuss the plans in conferences convened by the Contracting

Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen

(15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase; and

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt;

(ii) Long trousers;

(iii) Steel-toed safety boots; and

(iv) Hard hat.

1.22.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.22.1.2 The Contractor shall complete and provide safety notifications required by federal authorities and will provide documented proof to the Contracting Officer via the COR, no later than (5) days that such notifications were made.

1.23 Environmental Compliance: The following provides information on Environmental Compliance.

1.23.1 Environmental Compliance Plan and Program: Reserved

1.24 Required Training: The following provides information on training requirements:

1.24.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I

Training within (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or (5) days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within (10) calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve

(12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

1.24.2 OPSEC Training: Reserved

1.24.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within (30) calendar days after the contract is awarded and within (5) calendar days after new employees commence contract performance, with the results reported to the COR within (15) calendar days after the contract is awarded and within (5) calendar days after new employees commence contract performance. Verification of the training shall be provided to the COR within (15) calendar days after completion of the training.

1.24.4 Information Assurance (IA) / Information Technology (IT) Training: Reserved

1.24.5 Personally Identifiable Information (PII): Reserved

1.24.6 Threat Awareness Reporting Program (TARP Training): Reserved

1.25 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

https://jkodirect.jten.mil/

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity TE Technical Exhibit USAG United States Army Garrison UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Furnished Property

3.1.1 The Government will not provide property or services in the performance of this contract.

3.2 Emergency and Rescue:

3.2.1 The Government will furnish emergency medical and rescue services to prevent loss of life, limb, or undue suffering within the areas serviced by the applicable installation emergency services provider. The Government will seek reimbursement for medical services rendered, as appropriate.

3.2.2 The Government will provide installation fire services to include firefighting, fire prevention inspections and investigations; Installation security services; confined space rescue; and Hazardous Material (HAZMAT) first response.

3.3 Telecommunications/Utilities:

3.3.1 The Government will not provide property of services in the performance of this contract.

3.4 Government Owned Vehicles: Reserved

3.5 GFE Tools, Hand Tools, Equipment; Test, Measurement and Diagnostic Equipment (TDME) Calibration Services: Reserved

3.6 Government Furnished Facilities and Real Property: Reserved

3.7 Government Furnished Services: Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: Reserved

4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles for use on this contract.

4.5 Background Checks): The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide complete laundry services for linen/bedding (pillows, blankets, sheets) and CGMCG / Protocol tablecloths and flags. This includes the pickup, transportation, washing, and return of all items. The Contractor will service VRC, Bldg.

208, Custer Ave, Ft Riley, KS – CGMCG, Bldg 275, Law Avenue, Ft Riley, KS – and 1ID Protocol, Bldg 580, Reed Ave, Ft Riley, KS one to two times per week, transporting items between the government location and the Contractor's own facility.

5.2 Tasks: Tasks consist of the following:

5.2.1 Pickup and Delivery

5.2.1.1 Collection of Soiled Items: The Contractor shall collect all soiled linen/bedding and CGMCG / Protocol tablecloths, flags and uniforms from the designated collection point.

• (a) STD: Pickups shall be made two times per week from Building 208, Custer Ave, Ft Riley, KS – Building 275, Law Avenue, Ft Riley, KS – and Building 580, Reed Ave, Ft Riley, KS. The final pickup schedule will be coordinated with and approved by the Contracting Officer's Representative (COR).

• AQL: No more than one late pickup per month. A pickup is considered late if it is more than 2 hours outside the scheduled time without prior notification and approval from the

COR.

• (b) STD: The Contractor shall provide a sufficient number of laundry carts/bins for the collection of soiled items to prevent overflow.

• AQL: 100% compliance.

5.2.1.2 Transportation: The Contractor shall be responsible for the transportation of linen/bedding, flags, tablecloths and uniforms to and from their facility.

• (a) STD: The Contractor shall provide their own vehicles for transportation. Vehicles used for transporting soiled and clean items must be kept clean and in good repair.

• AQL: 100% of vehicle inspections passed, with no more than 2 minor deficiencies noted per quarter.

• (b) STD: Soiled and clean laundry shall be transported in separate, designated containers to prevent cross-contamination.

• AQL: Pass or Fail.

5.2.1.3 Delivery of Clean Items: The Contractor shall deliver all clean, processed items to the designated delivery point.

• (a) STD: Deliveries shall be made according to the schedule coordinated with the COR.

• AQL: No more than one late delivery per month. A delivery is considered late if it is more than 2 hours outside the scheduled time without prior notification and approval from the COR.

• (b) STD: All clean items will be returned, properly sorted, and packaged to facilitate easy distribution.

• AQL: No more than 5 items are incorrectly sorted per delivery.

5.2.2 Washing and Drying

5.2.2.1 Cleaning Standards: The Contractor shall launder all items to a high standard of cleanliness.

• (a) STD: All linen/bedding, flags, tablecloths and uniforms shall be washed in accordance with commercial laundry standards to ensure they are clean, sanitized, and free of stains.

• AQL: A random sample of 100 items per month will be inspected. No more than 2% of the sampled items may be rejected for cleanliness issues.

• (b) STD: The Contractor shall use detergents and other laundry supplies that are effective and appropriate for the types of fabrics being washed.

• AQL: 100% compliance with industry-standard and environmentally-friendly products where possible.

5.2.2.2 Drying and Folding: The Contractor shall ensure all items are thoroughly dried and properly folded.

• (a) STD: All items must be completely dry upon delivery.

• AQL: No items returned damp.

• (b) STD: All items shall be reasonably folded and sorted by type (e.g., sheets, blankets, pillows, uniforms).

• AQL: Pass or Fail.

5.2.3 Quality and Inventory Management

5.2.3.1 Item Inspection: The Contractor shall implement a quality control process to inspect items for damage and wear.

• (a) STD: The Contractor shall inspect all items for damages such as tears, holes, and excessive wear during the laundry process. Damaged items will be segregated and reported to the COR.

• AQL: No more than 5 damaged items are returned to circulation without being reported to the COR per month.

5.2.4 Inventory Control

5.2.4.1 Tracking: The Contractor shall be responsible for tracking all items to prevent loss.

• (a) STD: The Contractor shall maintain an inventory control system to track the number of items picked up and delivered.

• AQL: The monthly inventory reconciliation must show a loss rate of less than 1%.

5.3 Service Contract Reporting: Service Contract Reporting is not applicable to this contract.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.10 Information Assurance (AR 25-2)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.12 Policies and Procedures for Property Accountability (AR 735-5)

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Estimated Workload Data (Reserved)

Performance Objective (The Service required— usually a shall statement)

Standard

Performance Threshold

(THIS IS THE MAXIMUM ERROR

RATE. IT COULD POSSIBLY BE

“ZERO DEVIATION FROM

STANDARD”)

Incentive (Positive and/or Negative)

1. Combating Trafficking in Persons

FAR 52.222-50

c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS # 1.

Collection of Soiled Items

(a) STD: Pickups shall be made between one and two times per week from Building 208, Custer Ave, Ft Riley, KS.

– Building TBD -Building 580, Reed Ave, Ft Riley, KS. The final pickup schedule will be coordinated with and approved by the Contracting Officer's Representative

(COR).

AQL: No more than one late pickup per month. A pickup is considered late if it is more than 2 hours outside the scheduled time without prior notification and approval from the COR.

(b) STD: The Contractor shall provide a sufficient number of laundry carts/bins for the collection of soiled items to prevent overflow.

AQL: 100% compliance.

100% Compliance

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS # 2.

Transportation

(a) STD: The Contractor shall provide their own vehicles for transportation. Vehicles used for transporting soiled and clean items must be kept clean and in good repair.

100% Compliance

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

AQL: 100% of vehicle inspections passed, with no more than 2 minor deficiencies noted per quarter.

(b) STD: Soiled and clean laundry shall be transported in separate, designated containers to prevent cross-contamination.

AQL: Pass or Fail.

PRS # 3.

Delivery of Clean Items

(a) STD: Deliveries shall be made according to the schedule coordinated with the

COR.

AQL: No more than one late delivery per month. A delivery is considered late if it is more than 2 hours outside the scheduled time without prior notification and approval from the COR.

(b) STD: All clean items will be returned, properly sorted, and packaged to facilitate easy distribution.

AQL: No more than 5 items are incorrectly sorted per delivery.

shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS #4

Cleaning Standards

(a) STD: All linen/bedding, flags, tablecloths and uniforms shall be washed in accordance with commercial laundry standards to ensure they are clean, sanitized, and free of stains.

AQL: A random sample of 100 items per month will be inspected. No more than 2% of the sampled items may be rejected for cleanliness issues.

(b) STD: The Contractor shall use detergents and other laundry supplies that are effective and appropriate for the types of fabrics being washed.

AQL: 100% compliance with industry-standard and environmentally-friendly products where possible.

100% Compliance

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

PRS #5

Drying and Folding

(a) STD: All items must be completely dry upon delivery.

AQL: No items returned damp.

(b) STD: All items shall be reasonably folded and sorted by type (e.g., sheets, blankets, pillows, uniforms).

AQL: Pass or Fail.

shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS #6

Item Inspection

(a) STD: The Contractor shall inspect all items for damages such as tears, holes, and excessive wear during the laundry process. Damaged items will be segregated and reported to the COR.

AQL: No more than 5 damaged items are returned to circulation without being reported to the COR per month.

shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS #7

Tracking

(a) STD: The Contractor shall maintain an inventory control system to track the number of items picked up and delivered.

AQL: The monthly inventory reconciliation must show a loss rate of less than 1%.

shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Quality Control Plan 1.5.1

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within (30) days after date of contract award

1 Electronic

COR

KS

KO

AT Level 1 Training 1.24.1

Complete AT Level I Training within (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or (5) days after employment of new personnel iWatch Training 1.24.3

This training shall…