PWS_Sisters Janitorial.pdf

Performance Work Statement Page 1 of 14

0601 (DES) ENG SIS Janitorial

US Department of Agriculture (USDA)

Performance Work Statement

Janitorial Services for Sisters Ranger District

Deschutes National Forest

Sisters, Oregon

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Table of Contents:

1.0 General Information/Background and Purpose

2.0 Definitions

3.0 Specific Tasks and Quality Performance Standards

4.0 Key Deliverables

5.0 Property

6.0 Performance Requirement Measures

7.0 Attachments

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1.0 GENERAL INFORMATION

1.1 Purpose: This is a non-personal services contract. Providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Contractor shall provide all transportation, labor, equipment, supervision, materials, and supplies except those listed as Government Furnished Property, for the performance of this contract. As such the Government shall not exercise any supervision or control over the Contractor’s employees. The Government assumes no responsibility for any expense incurred by the Offeror to prepare their quote in response to this solicitation.

1.1.1 Description of Services: The Contractor shall provide janitorial services for the Sisters Ranger District

Administration Site, Deschutes National Forest, Sisters, OR. The scope of the work includes the year-around cleaning of approximately 11,747 square feet in the main office, 395 square feet in storage warehouse, 2,740 square feet in auxiliary office buildings for a total of 14,882 square feet. Another 4,140 square feet will be cleaned only once per year. This estimate does not include areas that will not be cleaned such as IT room, locked office spaces, and storage areas. Reference attachments. Semi-annual scheduled services include carpet cleaning, floor polishing, and exterior and interior window cleaning.

1.1.2 Place of Performance:

USDA FOREST SERVICE

Sisters Ranger District 201 N Pine St.

Sisters, OR 97759

POC: Delaney Newport, delaney.newport@usda.gov, O: 541-549-7744, M: 541-213-6915

Buildings to Clean:

Main Office Building:

- 4 general office rooms with cubicles (hallway)

- 2 private offices

- 7 meeting rooms

- 1 fire ready room* now has cubicles instead of lockers

- 6 bathrooms (7 toilets, 1 urinal)

- 2 high/low water fountains

- 1 large conference room

- 1 reception area/lobby

- 1 break with kitchenette room

- 7,556 sq. ft. carpet, 3013 sq. ft. Vinyl tile, 218 sq. ft. walk-off carpet tile system, 583 sq. ft. porcelain floor tile

- Service three times per week Estimated 13,242 sq. ft.

Warehouse:

- 4 toilets

- 4 showers

- 4 sinks

- 4 changing areas

- 1 high/low water fountain

- 81 sq. ft. per bathroom

- 71 sq. ft. in laundry room

- Service three times per week Total 324 sq. ft.

1041 Building:

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- 3 small offices

- 1.5 bathrooms

- 1 kitchen with washroom area

- 1 small meeting/living room area

- Approx 1300 sq. ft. hard flooring including garage/locker room (vinyl, tile, wood)

- Service twice per week Estimated 1300 sq. ft.

1037 Building:

- 3 small offices mainly used for storage

- 1.5 bathrooms (1 shower)

- 1 kitchen with washroom area

- 1 large meeting area

- Gym area and equipment

- Approx. 1440 sq. ft. hard flooring (vinyl, tile, wood), two rooms with gym mat material need sweeping/mopping as well

- Service twice per week Estimated 1440 sq. ft.

Quarters 1011, 1025, & 1038 (each varies slightly in size and composition)

- 3 small bedrooms

- 1 or 1.5 bathrooms (1 with shower)

- 1 kitchen with washroom area

- 1 small meeting/living area

- Approx. 4100 sq. ft. hard flooring (vinyl, tile, wood), 235 sq. ft. of area rugs that need vacuuming/to be shaken out

- **Quarters will be cleaned once a year between April 1 and April 15th. ** Estimated 1300-1440 sq. ft. per house

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1.1.3 Period of Performance:

Base: 15 August 2025 to 14 August 2026 Option Year One: 15 August 2026 to 14 August 2027 Option Year Two: 15 August 2027 to 14 August 2028 Option Year Tree: 15 August 2028 to 14 August 2029

Option Year Four: 15 August 2029 to 14 August 2030

1.1.4 Inspection of Area Prior to Quoting/Site Visit: The quoter is required to inspect the work areas before quoting. Participants will meet at the front office of the Sisters Ranger District, 201 N Pine Street, Sisters OR 97759. Please send an email confirming your participation to delaney.newport@usda.gov.

1.1.5 Government Regular Working Hours: The Government’s regular working hours are Monday through Friday from 0600-1700 except federal observed holidays.

1.1.6 Contractor Hours of Performance: Any weekday after 6:00 pm and prior to 6:30 am. Sundays - approved to clean at any hours. The main conference room may be in use until 8:00pm on Tuesdays and Thursdays. If main conference room is occupied, return to the conference room after 8:00pm for cleaning. On Sundays, if the main conference room is in use, then cleaning the conference room may be skipped that day. Send a notification to the COR that the room was occupied. Required to clean the main office and warehouse 3 times a week on Tuesdays, Thursdays, and Sundays. Required to clean two auxiliary office buildings (1041 and 1037) 2 times a week on Tuesday and Sundays.

In addition to the performance schedule, no work will be performed on Federal holidays without prior approval of the Contracting Officer (CO). In the event services are not provided or required because the facility is closed due to inclement weather, unanticipated holidays declared by the President, failure of the Congress to appropriate funds, etc., the CO shall either:

i. Direct the Contractor to perform the work contractually specified over a number of immediately subsequent day(s) equal to the duration of the shutdown OR

ii. Forgo the work and reduce payment due to the Contractor for work not performed. Appropriate adjustments will be made by the CO OR

iii. Reschedule the work on day(s) satisfactory to both parties. Except as noted in the schedule of work, work should not be required on the following holidays: New Year’s Day, Martin Luther King, Jr.

Birthday, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day

1.1.7 Window washing, carpet cleaning, and floor strip and polishing shall be scheduled on weekends when directed by the COR. Seasonal, periodic and short-notice janitorial services shall be provided on a schedule approved by the COR.

mailto:delaney.newport@usda.gov

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1.1.8 Service Interruptions: If any services must be interrupted (even temporarily), the Contractor shall notify the CO, and COR at least three working days in advance. If the service is due to an emergency the Contractor shall notify the CO and COR as soon as practicable.

1.1.9 Bio-based Materials: Contractor shall use products made from bio-based materials (e.g., bio-based cleaners, degreasers, and toilet bowl cleaners) to the maximum extent practical without jeopardizing the intended use or detracting from the overall quality delivered to the end user or potential harm to surfaces. The Contractor shall submit a list to the COR within ten (10) calendar days after contract award and any changes indicating the name of the manufacturer, brand name, Safety Data Sheets (SDS), and intended use of each product used in the performance of this contract in accordance with 29 CFR 1910.1200. Deliverable 01

1.1.10 Conservation of Utilities: The Contractor shall instruct employees in utility conservation practices. The

Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including but not limited to the following activities: lights shall be used only in areas where and at a time when work is being performed; heating, ventilation, and air conditioning controls shall not be adjusted by the Contractor’s employees;

water faucets and valves shall be turned off after use.

1.1.11 Quality Control Program (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this PWS. The QCP document or plan must be forwarded to and accepted by the CO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor ensures that work complies with the requirements of the contract. The QCP shall be delivered to the CO within fourteen (14) days of the date of award. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP. The Contracting Officer may direct modification(s) to the contractor’s QCP to address performance issues. Deliverable 02.

1.1.12 Contractor Work Plan: The Contractor shall develop and maintain a work plan to ensure services are performed in accordance with this PWS. The plan shall include the contractor’s daily work schedule. The work plan will be submitted to the COR within fourteen (14) days from the date of the award. The contractor should provide notice of annual living quarters cleaning completion as well as notice to the COR of biannual window cleaning and carpet cleaning. The Contracting Officer may direct modification(s) to the contractor’s work plan to address performance issues. It is the responsibility of the Contractor to ensure that the janitor closet is kept clean, free of unpleasant smells, and neat and orderly at all times. It is the responsibility of the Contractor to ensure that all articles of possible personal or monetary value found by the Contractor’s employees are turned into the COR. It is the responsibility of the Contractor to secure the building upon completion of work and close and lock entry gates. The contractor shall be liable for any damage to Government property other than normal wear and tear which occurs during time on the job. Deliverable 03.

1.1.13 Quality Assurance: The Contractor shall comply with the quality assurance program as defined in the Quality

Assurance Surveillance Plan (QASP). It defines how the performance standards will be applied, the frequency of surveillance, and the minimum Acceptable Quality Level(s) (AQL). Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.2 Type of Contract: The Government will award a firm fixed price contract.

1.3 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO and/or COR shall meet periodically with the Contractor to review the Contractor's performance.

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1.4 Contracting Officer’s Representative (COR): A COR may be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions:

ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.

1.5 Contractor Personnel: Not used.

1.5.1 Contract Manager: The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The Contract Manager or alternate shall be available during the Government's regular working hours and shall be available on site within one hour after the Government's regular working hours. The Contractor shall submit the name and contact information of the contract manager in writing to the COR within 14 calendar days of award.

Deliverable 04.

1.5.2 Quality Control Representative: Not used.

1.5.3 Special Qualifications: The Contractor shall ensure bio-hazard cleaning and disposal of bio-hazard materials is performed by qualified and certified personnel, as per OSHA Code of Federal Regulations, 29 CFR 1910.1030 (A thru I and Appendix A).

1.5.4 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or if they are found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agents.

1.5.5 Contractor Personnel Identification: Contractor personnel shall be easily identifiable through the display of badges or uniform. Contractor employees shall identify themselves by name and company affiliation when answering the telephone and attending meetings. All Contractor correspondence (written, facsimile, and email display) shall include their company name.

1.6 Security Requirements: Contractor personnel or any representative of the Contractor entering the Government facilities shall abide by all security regulations. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.1 Background Checks: Background checks are required to comply with Presidential Directive HSPD-12 that requires “for unescorted entry into a federal facility, the individual will have a background investigation on file.”

Within fourteen (14) calendar days of contract award and a new employee being selected for work on this contract, provide a complete list of the name, address, social security number, date of birth, and work phone of each employee engaged in the performance of this contract. Deliverable 05

1.7 Key Control: If the Contractor is provided with keys or a door access code to allow access to buildings and rooms requiring cleaning, they shall ensure they are not lost or misplaced and are not used by unauthorized personnel. The Contractor shall not duplicate keys. All keys that are provided to the Contractor will require a logged entry, signed signature, and date. Keys shall be retained in possession of the janitorial staff while performing services and returned to the COR prior to contract end date. All keys lost by Contractor’s personnel shall be reported to the COR immediately and shall be replaced at the Contractor’s expense.

1.8 Janitorial Closet: A janitorial closet will be provided within the main office building with locked storage for supplies of the contractors. See page A112. Janitor closet #122.

1.9 Safety: Contractor personnel shall comply with all Deschutes National Forest directives and policies.

1.9.1 Accidents: Report any accident within 24 hours from occurrence to the COR. Deliverable 06

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1.10 Fire Protection and Prevention: All sweeping compounds, dust cloths and mop treating materials, floor oils and floor treatment materials (exclusive of waxes) shall be products which are free of any spontaneous heating capability. Listings of these products as free of this capability by the Underwriters’ Laboratory Inc. or other qualified nationally recognized testing organization shall be considered as meeting these requirements. The Contractor shall not store combustible supplies including rags, paper, and other like items near possible sources of combustion such as steam pipes, high wattage lamp bulbs, and other like items.

2.0 DEFINITIONS

2.1 Acceptable Quality Level (AQL). The allowable leeway or variance from a standard before the Government will reject the specific service. An AQL does not say that the Contractor may knowingly offer defective service. It implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percentage of defective performance does not exceed the AQL, the service will not be rejected by the Government. The Contractor, however, must re-perform the defective service when possible.

2.2 Clean. “Clean” shall be defined as free of dirt, dust, odors, spots, streaks, stains, smudges, film, discoloration, litter, debris, foreign matter, and other residue or evidence of soil. Any maintenance solution or cleaning product residue that is not an air-dry product shall be removed.

2.3 Contracting Officer (CO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer. "Administrative Contracting Officer (ACO)" refers to a Contracting Officer who is administering contracts. A single Contracting Officer may be responsible for duties in any or all of these areas. In accordance with 48 CFR chapter 1, Administrative Contracting Officer does not-Require that a duty be performed at a particular office or activity; or Restrict in any way a contracting officer in the performance of any duty properly assigned.

2.4 Contractor. The term Contractor as used herein refers to both the prime Contractor and any sub-contractors. The prime Contractor shall ensure that his/her sub-contractors comply with the provisions of the contract. The term in this contract refers to the prime.

2.5 Contracting Officer’s Representative (COR). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

2.6 Disinfect. Cleaning in order to destroy any harmful micro-organisms by application of an approved chemical agent.

2.8 Facility. An establishment, structure, or assembly of equipment designated for a specific function.

2.9 Frequency of Service. How often a service will be performed.

2.9.1 Annual. Services performed once during each 12-month period of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

2.9.2 Semi-Annual. Services performed twice during each 12-month period of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

2.9.3 Monthly. Services performed at intervals of 28 to 31 calendar days.

2.9.4 Bi-Weekly. Services performed up to 26 times during each 12-month period of the contract.

2.9.5 Daily. Services to be performed in intervals in accordance with the PWS.

2.9.6 Man-Day. A unit of one day’s work by one person using an eight-hour day.

2.10 Moveable Item. Items that are fifty (50) pounds or less such as chairs, trash receptacles, and any easily movable item.

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2.11 Non-Personal Services. The person rendering services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.11 Performance Requirements Summary (PRS). Identifies the key performance indicators of the contract that will be evaluated by the Government to ensure the Contractor meets standards.

2.12 Quality Assurance Surveillance Plan (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the Contractor for each item of the Performance Requirements Summary.

2.13 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.14 Quality Control (QC). A method used by the Contractor to control the quality of goods and services provided.

2.15 Random Sampling. A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

2.16 Space. An area to receive custodial services, which may or may not be considered a room by common definition.

Examples of space are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

2.17 Sub-Contractor: One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the sub-contractor.

Contractor Requirements

3.0 SPECIFIC TASKS AND QUALITY PERFORMANCE STANDARDS

Listed below are the specific tasks and the performance standards the Contractor is required to meet in this contract:

3.1 Restrooms shall be cleaned as cited on agreed to cleaning schedule with a disinfectant cleaner known to eliminate viruses such as Flu and COVID 19. Fixtures, metal chrome surfaces, doorplates, water closets, urinals, washbasins, shower stalls, mirrors, shelving, and dispensers shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. Urinals/bowls shall be cleaned as far into the trap as possible and under the inside rim. Removal of stains with soap grit or grit cake is allowed; however, the use of toilet bowl cleaners, acids, or strong alkalis which tend to damage glaze shall not be allowed. Cleaning shall include the seat, interior/exterior of bowl/urinal, flush valve, and polishing pipe. Maintain traps free from odor. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, and graffiti. The full surface area of all stall partitions, doors, and waste receptacles shall be damp wiped utilizing a disinfectant-deodorizer known to eliminate viruses such as Flu and COVID 19. Restroom supplies, including paper towels, toilet paper, and liquid hand soap, shall be replenished as needed to always maintain an adequate supply. Restrooms shall be free of discarded material and waste receptacles shall be emptied. Trash shall be collected and put into government provided dumpster. Waste receptacles shall be lined and kept relatively free of trash, dirt, stains, and debris. Flooring, baseboards/molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter, damp mopped, and washed as the only method of wet cleaning, using disinfectant cleaner. Replacement of light bulbs as needed.

Performance Standard Fixtures shall be free of smudges, marks, spots, or unsightly discoloration. Toilet bowls and urinals shall be de-scaled and the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Floors shall be free of visible loose dirt or streaks, scuff marks, heel marks, other stains and discoloration, and mop strings.

Corners, crevices, moldings, and ledges shall be free of all dust and dirt. The least amount of water, soap solution, or

Performance Work Statement Page 10 of 14 water cleaner solution required to remove dirt and rinse floors shall be used. Flooding of floors shall be avoided at all times. Surfaces shall be left dry. Sufficient supplies shall be provided to meet usage.

Performance Measurement The Government will inspect restrooms on a random basis.

The Contractor shall correct any performance deficiency within one day of notification by the COR.

3.2 Office space (including general office space, private offices, conference room, meeting rooms, and fire ready room): Shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains, to be documented at time of award), trash, streaks, and smudges, and present an overall appearance of cleanliness. Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

Trash shall be collected from work areas and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Individual recycle bins shall be emptied into Main recycle bins as necessary to keep from overfilling and shredder bins are to be emptied when full. Recycle Bins for are to be emptied weekly and stationed for service pickup. Baseboards/Molding shall be free of dirt, debris, all types of marks, and foreign matter. Interior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness, and smudges. Surrounding and adjacent areas shall be free of standing water, drips, or watermarks.

Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically twice a week, or more depending on amount of debris present on carpet. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing.

Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. When carpets are shampooed, they shall be dried within 24 hours to prevent mold growth. Contractor shall be responsible for replacing light bulbs as necessary.

Performance Standard Furniture shall be free of visible dust and trash cans and recycle containers shall be emptied during each scheduled cleaning. Carpeted areas and floor molding shall be clean and free of dust balls, visible dirt, and other debris.

Recycling bins shall be placed for pick up weekly.

Performance Measurement The Government will inspect office space on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

3.3 Main lobby/reception area, entrance ways, hallways, and laundry room: shall be free of obvious surface dust, dirt, debris, carpet stains, trash, streaks, and smudges, and present an overall appearance of cleanliness. Horizontal surfaces less than 70 inches will be free of obvious dust, dirt, oil spots, or smudged surfaces. Assure that walls, baseboards/molding, and other surfaces remain free of spots, residue, and marks. Wood doors and other wood surfaces shall be free of obvious dirt, stains, and streaks. Metal door knobs, push bars, thresholds, kick plates, railings, and other metal surfaces shall be free of obvious dirt, stains, and streaks. Counters, railings, grilles, fire apparatus, doors, corners, crevices, moldings, and ledges within approximately 70 inches from the floor shall be dusted. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Vacuuming will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically two times a week or more, depending on amount of debris present on carpet. There are to be no areas of deterioration of fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Trash cans in exterior porch/patio areas and interior cans shall be collected and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Entrance ways/patio surfaces of office entrances shall be swept free of debris and litter. Interior and exterior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness, and smudges.

Surrounding and adjacent areas shall be free of standing water, drips, or watermarks.

Performance Standard Furniture shall be free of visible dust and smudges and

Performance Work Statement Page 11 of 14 trash cans shall be emptied according to cleaning schedule.

Corners, crevices, baseboards/moldings, and ledges shall be free of all dust. Carpets shall be vacuum cleaned and free of dust balls, dirt, and other debris. All glass shall be clean and free of dirt, grime, dust, streaks, watermarks, and spots and shall not be cloudy. Thresholds shall be clean and free of oils, grease, dirt, and grime. Washed glass shall be clean and free of dirt, grime, streaks, and excessive moisture and shall not be cloudy. Window sashes, sills, woodwork, and other surrounding interior glass shall be wiped free of drippings and other watermarks.

Performance Measurement The Government will inspect the main lobby, hallways, and entrance ways on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

3.4 Drinking fountains: Shall be free of dirt, stains, watermarks, and all other debris or encrustation. Drinking fountain will be sanitized with a disinfectant known to eliminate viruses such as Flu and COVID 19, and present a luster appearance.

Performance Standard The stainless steel surface shall be clean and bright, and free of dust spots, stains, and streaks. Drinking fountain shall be kept free of trash, ink, coffee grounds, etc., and nozzles free from encrustation. There shall be no mineral or calcium buildup on bubbler.

Performance Measurement The Government will inspect the drinking fountain on a random basis. The Contractor shall correct any performance

3.5 High cleaning surfaces above 70 inches: Shall be cleaned free of obvious dust and cobwebs quarterly. This does not include removal of vents, tiles, or fixtures for the accomplishment of high cleaning but does include cleaning these fixtures in place.

Performance Standard Surfaces shall be clean and free of dust.

Performance Measurement The Government will inspect these high cleaning surfaces on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

3.6 Kitchen/Break Room areas: Shall be free of obvious dirt debris and extraneous matter. Trash shall be collected on scheduled days and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Counter, sink and conference room table tops will be cleaned with a disinfectant cleaner known to eliminate viruses such as Flu and COVID 19. Surfaces shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. Baseboards/Molding shall be free of dirt, debris, all types of marks, and foreign matter. Flooring shall be free of dirt, debris, and foreign matter, damp mopped as the only method of wet cleaning, using disinfectant cleaner.

Performance Standard Floors shall be clean and free of trash and foreign matter with no dust or dirt left in corners, crevices, molding, and ledges, and be free of streaks, mop strand marks, and skipped areas.

Performance Measurement The Government will inspect the kitchen area on a random basis. The Contractor shall correct any performance

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3.7 Carpet Shampooing/Cleaning: Shall be performed at a frequency that will protect the integrity of the carpet and prolong wear, typically twice yearly once in the spring, and once in the fall. All carpet areas shall be shampooed with a commercial machine leaving them free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet.

Carpets shall be dried within 24 hours to prevent mold growth. District requires 48 hour notice of carpet cleaning and cleaning shall be done on a weekend, after 6 p.m. Approximate total to clean – 10,325 sq. ft.

Performance Standard Carpets shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

Performance Measurement The Government will inspect carpets on a random basis.

3.8 Hard Surface Floor Strip and Polish: Shall be performed twice yearly, once in May and once in November. All hard surface floors (excluding concrete) shall be stripped and then waxed, leaving them free of obvious removable spots, stains, soiled traffic patterns, debris, gum, and crusted material and finished with a high sheen finish. Refer to submittals for additional information. Temporary quarters will receive this treatment once per year during preseason cleaning.

Performance Standard Hard surface floors shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum and crusted material and finished with a high sheen finish.

Performance Measurement The government will inspect hard surface floors as soon as practical after each bi-annual strip and wax. The Contractor shall correct any performance deficiency

3.9 Exterior Window Washing: Shall be performed two times per year, once in May, and once in October. All exterior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness and smudges.

Performance Standard Exterior windows shall be clean and free of obvious, dirt, dust, grime, streaks, cloudiness, and smudges.

Performance Measurement The Government will inspect exterior windows as soon as practical after each bi-annual cleaning. The Contractor shall correct any performance deficiency within one day of

3.10 Interior Window Washing: Shall be performed two times per year, once in May, and once in October. All interior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness, and smudges.

Performance Standard Interior windows shall be free of dirt, dust, grime, streaks, cloudiness, and smudges.

Performance Measurement The Government will inspect interior windows as soon as practical after each quarterly cleaning. The Government shall correct any performance deficiency within one day of

3.11 Interior Lighting: Visual checks for burnt-out lighting shall be performed according to cleaning schedule. All interior lighting fixtures will provide appropriate lighting for location.

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Performance Standard Interior lighting shall be replaced when bulbs are burnt out or no longer lighting appropriately.

Performance Measurement The Government will inspect lit areas on a random basis.

within one day of notification by the COR.+-

3.12 Annual Cleaning of Temporary Quarters: Cleaning of temporary quarter houses 1025, 1011, and 1038 will occur between April 1 to April 15 annually. Cleaning shall include all hard surface flooring, mopped and waxed with products similar to Bona Hardwood Floor Care. Appliance surfaces will be wiped down and be debris free.

Refrigerator/freezer racks and bins will be hand washed and interiors wiped down. Kitchen cabinets and counters will be cleaned and free of visible dirt and stains. All bathrooms, including sinks, tubs, tile backsplashes, medicine cabinets, and cabinet drawers shall be cleaned and sanitized. Furniture will be vacuumed and walls and door jams will be spot cleaned of visible dirt and hand prints.

3.13 Short-Notice Janitorial Services. Periodically the office’s seasonal workload may exceed planned janitorial service capacity and additional services will be required. Services shall be consistent with services specified above. With 5 days of notification the COR may direct the Contractor to provide short-notice janitorial service.

The COR will initiate the short-notice service by specifying service objectives in writing to the Contractor. Upon receipt of the objectives the contractor will determine the number of man-days to accomplish the objectives in writing to the COR. No service will be provided under this paragraph without written approval of the COR. The contractor shall not exceed the number of man-days directed by the COR. Estimated at 10 man-days total annually, with 2 man-days minimum order.

Standard: Specified services shall be complete. Surveillance will follow performance within 3 days.

AQL: 95% Compliance

3.14 High Area Cleaning Twice annually the Contractor shall clean areas above 80” (tops of cubical walls, shelves, cabinets, and door frames). The vacuuming and dusting of all interior light fixtures and HVAC registers stall be done once annually.

3.15 Calculating Acceptable Quality Level, AQL: Acceptable quality levels AQL will be calculated by dividing the number of acceptable occurrences observed by the number of possible occurrences observed. For example:

Paragraph 3.2 in month one the COR observed 20 janitorial services. Of the 20 observed services, 18 were satisfactory. 18 satisfactory observations divided by 20 possible observation equals 0.9 or 90%.

4.0 DELIVERABLES

4.1 Deliverables Schedule

DELIVERABLE

REFERENCE

FREQUENCY

SUBMIT TO

01 – Bio-based Materials

In accordance with paragraph

1.1.8

Within fourteen (14) calendar days after contract award and any changes.

To the Contracting Officer via the Contracting Officers’

Representative (COR)

02 - Quality Control Plan

(QCP)

1.1.10

Within fourteen (14) calendar days after contract award.

To the Contracting Officer via the

Contracting Officers’

03 – Contractor Work Plan

1.1.11

Within fourteen (14) calendar days after contract award.

To the Contracting Officer’s Representative (COR) and/or

Contracting Officer.

Performance Work Statement Page 14 of 14

04– Contract Manager

In accordance with paragraph 1.6.1

Within fourteen (14) calendar days after contract award.

To the Contracting Officer via the Contracting Officers’

Representative

(COR)

05 – Background Checks paragraph 1.7.1

Within fourteen (14) calendar days after contract award.

And any changes.

To the Contracting Officer via the Contracting Officers’

06 – Reporting Accidents paragraph 1.9.1

Report any accident within 24 hours from occurrence.

To the Contracting Officer’s Representative (COR) and/or

Contracting Officer.

5.0 PROPERTY

5.1 Government Furnished Property:

The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract:

o Telephone.

o Janitor storage closet with sink.

o Dumpster.

o Water and Electrical Power.

o Parking

5.2 Contractor Furnished Property:

The Contractor shall supply ALL supplies and equipment (ex. steam cleaner, vacuum cleaner, cleaning supplies, etc.), o Bags for trash removal and line trash receptacles o Breakroom & Restroom supplies include liquid soap, toilet paper, toilet seat covers, paper towels.

o Cleaning equipment to include brooms, brushes, buckets, and vacuums mop buckets, mops ext.

o Cleaning supplies.

6.0 PERFORMANCE REQUIREMENT MEASURES: Not used, See para 3, Specific tasks and performance standards.

7.0 ATTACHMENTS

A. Architectural Sheets (reference page A112 for building design, A200 for windows, additional sheets provided for reference)

B. Furniture layout design for main office (most accurate design showing layout of space currently) C. Submittals for main office flooring specifications and cleaning methods D. USFS Storage Building (reference for warehouse specifics) E. Auxiliary buildings floor plans needing routine cleaning (1037, 1041) F. Buildings needing annual cleaning (1011, 1025, 1038)