PWS Monaco PMI 28 Jan 2025.docx

PERFORMANCE WORK STATEMENT

FOR

PREVENTATIVE MAINTENANCE

AND

INSPECTION

AT

JOINT BASE MCGUIRE-DIX-LAKEHURST

Joint Base McGuire-Dix-Lakehurst 28 Jan 2025

PERFORMANCE WORK STATEMENT

FOR

PREVENTATIVE MAINTENANCE AND INSPECTION

AT

JOINT BASE MCGUIRE-DIX-LAKEHURST

1.0. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment, and labor necessary to maintain continuous and safe operations during preventative maintenance inspections and tone panel programming located at Joint Base McGuire-Dix-Lakehurst, New Jersey. The scope of performance includes, but is not limited to: preventative maintenance, inspection / testing, repair, load testing, configurations, programming, software updates and certification of equipment listed in Appendix A in accordance with (IAW) all local, state, federal laws / regulations and applicable National Fire Protection Association (NFPA) codes and manufacturer’s requirements in a manner that shall ensure continuous and safe operation. The contractor shall maintain records of any preventative maintenance, inspection / testing, repair, load testing, configurations, programming, software updates and certification of equipment listed in Appendix A.

1.1. BASIC SERVICES. The contractor shall perform preventative maintenance, inspection / testing, repair, load testing, configurations, programming, software updates and certification of equipment listed in Appendix A. The contractor shall repair mechanical / electrical deficiencies found during the preventative maintenance and inspection / testing cycle if under warranty. The contractor shall use the following publications for guidance: National Fire Protection Association (NFPA), Air Force Fire and Emergency Services Instruction (AFI 32-2001) and Occupational Safety and Health Administration (OSHA). The government reserves the right to postpone or interrupt scheduled services up to four days per contract year, total, with no increase cost to the government.

1.2. REPORTS / DOCUMENTATION. The contractor shall prepare and submit written reports and documentation for the preventative maintenance, inspection / testing, repair, load testing, configurations, programming, software updates and certification of equipment listed in Appendix A. The reports and / or documentation shall be forwarded to the PM within two (2) business days of the completion of any service. The reports and / or documentation shall include but not limited to: location, type, manufacturer, and model number of each item; work performed; repairs completed (if applicable); preventative maintenance, date of inspection, date of repair, load testing criteria / date, date of certification, name of technician, and overall condition of the equipment.

2.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES. All reasonable quantities of utilities will be available to the contractor without charge. Any temporary lines and connections that may be required shall be installed, maintained and removed by the contractor at his expense and in a manner satisfactory to the PM.

2.1. POLICE PROTECTION. Base Security Forces shall provide initial law enforcement response and services to the contractor. The Emergency Control Center can be reached at phone number (609) 754-6001.

2.2. FIRE PROTECTION. Base Fire Departments shall provide initial response and fire protection services to the contractor. The base Fire Alarm Control Centers can be reached at phone number 911 from a base telephone. If dialing 911 from a cell phone, the location must be fully identified to ensure that the proper responder is notified.

2.3. EMERGENCY MEDICAL SERVICE (EMS). The medical treatment facility may provide urgent health care to contract employees (contract employee is not a government employee but is a contractor or an employee of a contractor) for injuries occurring while on duty. Urgent health care is defined as medical care authorized to the extent necessary to save life or limb and prevent undue pain and suffering. The contract employee will be transferred to a civilian medical facility as soon as the contract employee is stabilized. The cost of such treatment will be paid for, in full, within a reasonable period of time, by the contract employee and will not be borne by the 87th Medical Treatment Facility, the United States Air Force or the government. An AF Form 1127, Hospital Invoice/Receipt / Accounts Receivable Record, will be prepared to ensure collection and/or billing of charges. If a contract employee cannot pay for the treatment at the time of discharge, a statement of charges and a letter of indebtedness will be completed and billed to the contract employee for medical services rendered. An accounts receivable record will be established for each contract employee who receives medical care and is unable to pay at the time of discharge. Follow-up on accounts receivable will be completed in accordance with AFI 41-120, Medical Resource Operations. After an accounts receivable record is established and billing for outpatient medical services has occurred, the SF 558, Medical Record - Emergency Care and Treatment, will be annotated with the date of billing and the voucher number and forwarded to Outpatient Records to be filed in the medical record folder. The contract employee shall ensure that he/she provides timely notice to his/her medical insurance company and that if the insurance company is to make payment, the insurance company has adequate information and documentation to make payment. A contract employee treated in a natural disaster is not charged for outpatient care.

2.4. RESTRICTED AREA BADGES. The government shall furnish an USAF Restricted Area Badge (AF Form 1199A) to all authorized contractor employees with proper security clearances and a validated need for access to flight line areas to perform maintenance services. The contractor shall coordinate the required request for restricted area badges with the PM.

2.5. RESTRICTED AREA ESCORTS. The government shall provide escort services for contractor employees to provide maintenance services within base restricted areas only until the contractor has been provided with the required AF Form 1199A (with escort authorization) to provide their own escorts. The contractor shall coordinate the necessary government escort services with the PM. The contractor is required to obtain restricted area badges for employees. The contractor shall obtain the appropriate number of employees with badges to escort the workforce.

2.6. PHYSICAL SECURITY. The contractor shall be held fully accountable for any failure to maintain the physical security of all base restricted areas, secured facilities or sites that they are responsible for providing services within. The contractor shall be responsible for the safekeeping and inventorying of all government-furnished keys and combinations issued for the performance of services within secured areas. All losses or damages caused by the contractor, or by the contractor’s failure or negligence in maintaining proper security of these areas will be paid for by the contractor. Upon termination or completion of the contract, the contractor shall secure the previously issued keys and return them to the PM or CO within twenty-four (24) hours.

3.0. GENERAL INFORMATION.

3.1. HOURS OF OPERATION. The normal hours of operation for the contractor to perform normal maintenance and repair services required under this contract are 7:00 AM to 4:00 PM, Monday through Friday. The contractor is not required to provide normal service on the following days: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. The PM or CO must approve in advance, excluding legal holidays, any exceptions to work hours and designated workdays. The contractor shall submit their request to PM and CO no later than two (2) working days in advance of the requested change(s).

3.2. CONTRACTOR PERSONNEL. The contractor and their employees shall comply with all base regulations at all times and shall conduct themselves in a professional manner. Uniforms, badges, and good behavioral conduct will be mandatory. The contractor shall provide a complete and current employee roster of employees working under this contract to the PM and CO within ten (10) working days of the contract award. The contractor’s employee roster shall identify the primary and alternate site manager or foreman and the Quality Control inspector and their telephone or beeper numbers. As required, the contractor shall provide updated copies of their employee roster to the PM.

3.3. CONTRACTOR EMPLOYEE UNIFORMS AND IDENTIFICATION. All contractor employees shall wear a distinctive company logo on their outer garment at all times. The contractor employee shall be neat and professional in appearance and meet current commercial standards. In addition, the contractor’s employees shall wear a company-issued identification badge with the company’s name, employee’s name and employee’s photo prominently displayed on their outer clothing.

3.4. TOBACCO POLICY. The contractor shall ensure that all contractor employees do not use tobacco products within 50 ft. of any base facility, around fuel tanks and generators, within any clearly marked “No Smoking” areas or within 50 ft. of any flight line aircraft parking areas.

3.5. SAFETY AND ACCIDENT REPORTING. The contractor shall be responsible for providing services under this contract IAW all base, local, state and Federal occupational safety requirements. The contractor shall ensure that all services are conducted safely at all times. The contractor shall ensure that all contractor employees are issued and properly use all required safety personal protective equipment. The contractor shall use mechanically sound and safe vehicles and equipment in the performance of services under this contract. The contractors shall take necessary corrective actions if the contractor’s employees are conducting operations in an unsafe manner. In the event of an accident, the contractor shall contact the base emergency 911 service and the PM and CO immediately. Additionally, the contractor and contractor’s personnel will be knowledgeable of and comply with all other base incident-reporting procedures. See the Safety Guide for Civilian Contractors on Appendix B for additional information.

3.6. INCLEMENT WEATHER SCHEDULE. The contractor shall provide operational service during periods of inclement weather. No exceptions shall be granted.

3.7. HIRING GOVERNMENT PERSONNEL. The contractor is restricted from hiring the PM, inspectors, monitors or any other government employees whose employment could result in conflict of interests in accordance with DOD 5500.7R

3.8. SECURITY REQUIREMENTS / VEHICLES AND PASSES. All contractor or contractor employees’ vehicles used for the performance of this contract shall comply with all local, state and federal regulations. In addition, all vehicles described above must be registered through the Security Police Squadron, Pass and Registration and will comply with all pertinent directives. After award of contract, the contractor shall request through the PM, CO and Security Forces to be issued base passes and identification badges for their employees and work vehicles in accordance with the attached contractor Security Appendix – 29 Mar 10. Reference Appendix C.

3.9. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR THE LOCAL INSTALLATION COMMANDER. This service does not meet the criteria for continuation of performance during a crisis.

3.10. EXECUTIVE ORDER (EO) 13423 (Strengthening Federal Environmental, Energy, and Transportation Management). The contractor shall assist in compliance with this EO through the:

(a) Use of products with post-consumer recycled content

(b) Use of products that are recyclable

(c) Use of low toxicity or non-toxic products

(d) Use and installation of low-maintenance products

4.0. ENVIRONMENTAL COMPLIANCE. The contractor is required to comply with all applicable bases, local, state and Federal environmental laws and regulations, including Air Force and Naval Instructions, in effect at the time of performance of this contract. The contractor shall be responsible for obtaining and complying with any required operating permits. The contractor shall be responsible and liable for penalties, fines, or environmental damage claims that may be required or assessed by the local, state or Federal governments as a result of the contractor’s performance, or failure to perform, during the course of this contract. The government will inspect for environmental compliance at their discretion, and will notify the PM of any discrepancies found. In addition, the contractor may be subject to contractual sanctions including, but not limited to, termination, suspension, and debarment and adverse past performance assessment.

4.1. SOLID WASTE. The contractor is responsible for the proper handling and disposal of solid waste. The contractor shall also be responsible for any enforcement action that may be taken by the State of New Jersey, other State or the Federal Government related to handling, transportation and the proper disposal of solid waste materials. If notification, certifications, documentation, manifests, permits or any other written materials are required by law to be obtained, prepared and/or submitted, the contractor shall prepare same and provide a written copy to the PM. Any action, which violates permit requirements for compliance, must be reported to the Environmental Flight immediately.

4.2. NOTIFICATION OF ENVIRONMENTAL SPILLS. In the event that the contractor spills or releases any un-permitted substance, hazardous substance or hazardous waste into the environment, the contractor shall immediately report the incident to the Fire Department, the PM, and the CO. The contractor shall be liable for the costs of clean up and remediation of any spills or the release of such substance into the environment. The government shall provide the contractor with the following utilities: electricity, and water. The government will only provide reasonable amounts in accordance with the PWS.

4.3. MATERIALS. All materials used in the performance of services on the installation shall be in compliance with industry standards, local, Federal and State laws, and will be used according to manufactures' recommendations. Materials will be used for intended purposes and will be stored and utilized in accordance with industry standards. The contractor will submit Material Safety Data Sheets on all materials to be used fifteen (15) days prior use for approval by the PM.

5. PERIOD OF PERFORMANCE. Scheduling of work shall be completed no later than 30 days after contract has been awarded. All work shall be completed within 180 days of scheduled date.

6. POINTS OF CONTACT

a. Primary PM: MSgt Robert Gerry Organization: 87 CES Email: robert.gerry@us.af.mil

b. Alternate PM: Mr. Joshua Nola Organization: 87 CES Email: joshua.nola@us.af.mil

c. Contracting Officer:

Organization: 87 CONS Email: @us.af.mil

d. Contract Specialist:

Organization: 87 CONS Email: @us.af.mil

Appendix A

Performance of Duties

Contractor personnel to perform:

Complete a Preventative Maintenance and Inspection (PMI) on the Joint Base McGuire-Dix-Lakehurst Fire Department Monaco D-21 System

● Will provide completed reports after completion of trip

● Provide any recommendations for upgrades/changes to the D-21 System

● Clean and verify operation of the internal and exterior components of the D-21 PCs

● Perform printer service to include the following:

● Update the D-21 software to the most current site application version as determined by Monaco Enterprises Inc.

- Perform Antivirus definition updates

- Update RMF Ready Software settings to meet new STIG’s

· Requires existing RMF Ready Software

· RMF Ready software updates can only be provided on Windows 10 or higher CPU’s

· If there are any STIGs that are not met, Monaco will assist in justification of the requirements.

- Update D-21 MAP software/layers if applicable

● Create a complete database backup, archive database (if determined to be necessary by on-site technician) to improve system performance, and provide backup to the Base on removable media

● Clean and visually inspect all D-21 monitors, adjusting any settings as necessary; tighten cables/connectors and label if necessary

● Conduct extended system-wide poll from each RFM (primary and alternates), test the systems performance and assist in the correction of any deficiencies in the database

● Check rack mounted UPS systems:

- If digital readout exists, note current load and battery charge percentages; perform either a self-test if applicable to the UPS model or a 15-minute load test and record results

- If no digital readout exists, perform a 15-minute load test and record results

● For all UPS systems, verify that only Fire Reporting systems are connected and report any issued to the representative of the AHJ

● Verify network connectivity between all D-21 network computers and devices

● Verify and test Monaco support connection to allow for continued 24-hour support from the Monaco D-21 help desk

● Ensure redundant D-21 database is synchronized with the primary D-21 database

● Perform redundant server takeover test

● Update media files if new files are available

● Check condition of all D-21 rack equipment if installed, ensure connections are secure and all computers and units are operating as intended; note off-normal units on customer report

● Provide a copy of the D-21 software installation disk for archive purposes

● Provide electronic copies of the new D-21 manuals if available

● Visually inspect and functionally test Tone Panels, GPIOs, Network Video Monitoring, Mobile Base Stations, and Remote Station Alerting equipment (if installed); clean equipment accessible at ground level

● Clean the RFM(s), verify redundant RFM operation if in service

● Visually inspect the antenna network from ground level and measure and record forward and reflected power on each RFM-X, RFM-7000, and each RFM Repeater (accessibility must be provided by the site)

● Update the RFM firmware to the most current site applicable version if necessary

● For Radio network connected mobiles, perform a drive test in at least one Mobile Client equipped vehicle to verify mobile connectivity to each Mobile Base Station

● Inspect Monaco provided DVR equipment (if installed) and ensure lines are recording normally

● Inspect Monaco network video monitoring (NVM) systems and provide status reports for any non-functioning cameras (if installed)

● Update D-21 Hazmat and Technical manuals, if available

● Update the D-21 Map, if updates to the existing ESRI map files are provided within 30 days of PO/Contract award

● Validate the system performance after installation

● Provide up to 4 hours of D-21 operator training after system initialization while the technician is on-site

● Any additional time or scope will be at additional cost and billed per Monaco’s standard rates, and will require a valid, executed change notice or contract modification before proceeding with the additional work

Government personnel to perform:

● Provide site and facility access for Monaco personnel performing installation work and training

● Provide the Monaco Project Manager with a single point of contact for the duration of the contract

● Obtain and provide all necessary approvals, permits and lease agreements for affected facilities

● Enter D-21 system information into DoD database (eMASS) as needed for the Risk Management Framework process

● Perform any additional security hardening testing beyond a SCAP test report

● Provide 120VAC power via standard outlet/receptacle to within 5 feet of Monaco equipment installation locations

● Provide onsite electrician or other legally authorized customer representative to troubleshoot any non-Monaco equipment, as required, during Monaco’s onsite installation mobilization

● Provide suitable debris/waste container to the Monaco technician for project clean-up and final disposal per standard base waste removal services

● Ensure operators and administrators are available for training on the D-21 during the Monaco site visit