PWS_KitchenHoodSystemCleaning_20260904.docx

Performance Work Statement

For

Kitchen Hood System Cleaning

Table of Contents

1.4 Required Training…………………………………………………………….…………………4

2.0 Description of Services………………………………………………………………..……………..4

3.0 Specific Tasks………………………………………………………………………………………….7

4.0 Deliverables…………………………………………………………………………………………….9

5.0 Performance Requirement Summary Matrix………………………………………………………10

1.0 General Information.

1.1 Overview. The purpose of this requirement is to obtain one year of kitchen hood exhaust system cleaning services at Charley’s, Popeyes and Taco Bell concessionaries located in building 689 in Fort Buchanan, PR. The contractor shall inspect, clean, and maintain all existing kitchen hood exhaust systems for three (3) concessionaries at the frequency established in section 2.0 of this document. The Contractor shall coordinate with the Directorate of Public Works (DPW)‑Engineering Division for all work related to kitchen hood exhaust ducts, exhaust fans, and any fire suppression/detection systems tied into the hood exhaust system.

1.1.1 Workload Requirement. The following paragraphs describe all facets involved in the management of kitchen hood exhaust system cleaning. Cleaning works include kitchen hood exhaust ducts, exhaust fans, and related components.

1.2 Components. The Contractor shall perform cleaning, and disinfection of kitchen hood exhaust systems, including but not limited to:

a. Grease exhaust ducts (rigid and flexible metal)

b. Kitchen hood canopies

c. Grease filters

d. Exhaust fans

e. Fire suppression hood interfaces

1.3 Work Management and Control.

1.3.1 Reporting Requirements. The Contractor shall prepare and maintain all cleaning records, files, and reports during the contract period.

1.3.2 Facilities Maintenance Instruction. Refer to paragraph 2.0 “Description of Services” of this document.

1.4 Required Training:

1.4.1 Security. Operations Security (OPSEC) Level I. This requirement applies to all contractor employees, including subcontractor employees, whose area of performance is within an Army-controlled installation, facility, or area. OPSEC Level I training is critically important as contractors are an integral part of the Army’s mission and often handle or are exposed to information that, while not classified, can be incredibly valuable to adversaries. The training is designed to instill a security mindset and provide tools to protect sensitive information, which directly contributes to mission success and safety of all personnel. All contractor employees requiring access to Army installations, facilities, and controlled access areas shall complete OPSEC Level I awareness training within 10 calendar days after the contract start date or the effective date of this requirement's incorporation into the contract, whichever is applicable, and annually thereafter. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the Contracting Officer Representative (COR), or to the contracting officer if a COR is not assigned, within 5 calendar days after all personnel have completed the training. OPSEC Level I awareness training is available at the following website: https://securityawareness.dcsa.mil.

1.4.2 Anti-Terrorism (AT) Level 1 Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website: http://jko.jten.mil.

1.4.3 iWatch: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 5 calendar days of contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT 10 calendar days after contract award.

2.0 Description of Services. The Contractor shall provide comprehensive kitchen hood exhaust system cleaning, degreasing and disinfection services for Charley’s, Popeyes and Taco Bell concessionaries at building 689 in Fort Buchanan. The Contractor shall provide cleaning services in compliance with the National Fire Protection Association (NFPA) 96, optimal exhaust performance, and safe kitchen operations. Contractors shall supply all labor, materials, equipment, insurance and supervision required to perform the work in the time intervals as follows:

· Charley’s – Every three (3) Months

· Popeyes – Every two (2) months

· Taco Bell – Every three (3) months

2.0.1 Cleaning. For every job and before each cleaning, the contractor shall perform a visual inspection of the kitchen hood exhaust system, including grease ducts, hood canopies, filters, and exhaust fans. Inspection shall determine appropriate cleaning methods and equipment. All cleaning chemicals must be submitted to Government for approval with a minimum of five (5) days prior to starting work.

Contractor shall clean:

a. Kitchen hoods/canopies

b. Grease filters

c. Grease exhaust ducts (horizontal and vertical)

d. Exhaust fans

e. Fan housing

f. Exhaust hood fire suppression system and components

Cleaning shall follow NFPA 96 and industry’s best practices. Contractor shall provide photos right before and right after performing the job within 3 days of completing the work.

2.0.2 Disinfection. Contractor shall apply EPA‑registered degreasers or antimicrobial agents to hood surfaces as needed. Documentation of chemicals and application methods are required. Measures shall be taken to control odors and/or mist vapors during the process. All disinfectant products to be used for cleaning must be submitted to government’s approval consideration. All disinfectant chemicals shall be submitted with a minimum of five (5) days prior to starting work.

2.1 General. The Contractor shall clean, disinfect and maintain kitchen hood exhaust systems for the three (3) food service facilities listed in section 2.0 of this document.

2.1.1. Work Area/System Description. Systems and equipment covered under this Section includes, but not limited to, systems and equipment such as:

· Metal Grease ducts (rigid and flexible)

· Hood canopies

· Grease filters

· Exhaust fans

· Make-up air components

· Fire suppression hood interfaces

2.1.2 Quality Assurance. The Government will evaluate the Contractor's performance under the contract IAW the Government's Quality Assurance Surveillance Plan (QASP). The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor's performance will be evaluated, the frequency of surveillance, and the items to be inspected.

2.1.3 Safety Compliance. The contractor shall comply with the Occupational Safety and Health Administration (OSHA). Contractor shall work in strict compliance with applicable federal, state, and local safety regulations. The Government will monitor performance to ensure services are received. The Government representative will evaluate the contractor's performance through on-site inspections. The Government representative will periodically inspect tasks as completed.

2.1.4 Work Performance. All work shall minimize disruption to kitchen operations.

Contractor shall ensure all components are reinstalled properly and meet NFPA 96 requirements. Equipment removals shall be done with care and with the intent of reusing the existing ductwork, electrical connections, vents, and other tie-ins so that the costs for re-establishing functional operations are minimized. Reuse of tie-ins for ductwork shall be made to facilitate the adaptation of existing hardware and conditions to the new piece of equipment. Access hatches must be created in sections where no access is facilitated and shall be able to properly open and close. Under no circumstances shall the Contractor leaves the condition of the mechanical equipment in an inferior state of repair or code compliance status due to adaptation problems, unforeseen conditions, or difficulties encountered by the Contractor. Adaptation shall include compliance with current building codes to the greatest extent possible.

2.1.5 Schedule. Upon award of the contract, the contractor and COR will establish the dates for the services to be performed on the three (3) concessionaries through the whole year of this contract. Work is to be done from Monday through Friday as follows: Taco Bell starting at 4pm, Popeyes starting at 7pm and Charley’s starting at 6pm.

Federal Holidays

New Year’s Day January 1st

Martin Luther King’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day Last Monday in May

Juneteenth June 19th

Independence Day July 4th

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veteran’s Day November 11th

Thanksgiving Day Last Thursday in November

Christmas Day December 25th

2.1.6 Scheduled System Outages. Contractor shall notify the government representative on site and prior to starting work when the exhaust fan power is to be removed. Exhaust fan disconnect switch affects local fan for each concessionary. No other equipment is going to be impacted.

2.1.7 Base Access: Base access will be provided for the days the work is being performed. Contractor shall coordinate with the COR to gain the base access within at least 3 days in advance of the scheduled cleaning service.

3.0 SPECIFIC TASKS

3.0.1. SPECIFIC TASKS/REQUIREMENTS:

3.0.2. Basic Services. The contractor shall provide cleaning for kitchen hood exhaust systems listed at the frequency established in section 2.0 “Description of Services”.

Personnel performing the cleaning services shall be trained by the company to perform the job.

3.0.3 Required Service: This service shall cover, at a minimum, all labor, insurance, supplies and equipment required to perform including but not limited to cleaning of the kitchen hood exhaust systems. All work shall be performed as per the manufacturer’s operations and maintenance recommendations such as but not limited to cleaning or adjusting components as required and necessary.

3.0.4 Routine Cleaning Services: The Contractor shall provide all personnel, equipment, tools, materials, supervision, insurance and other items and non-personal services necessary to provide routine cleaning for the kitchen hood exhaust systems at the frequency established in section 2.0 “Description of Services”.

3.0.5 Completion Report. The Contractor shall provide the COR a written report with comments for each kitchen hood maintenance service provided. The report shall be submitted via email by the second (2nd) working day of the provided service consistent with the established frequency in section 2.0 “Description of Services” of this document.

3.0.6 Maintenance Log Sheet: The Contractor shall affix a log sheet to the wall in a protective sleeve as determined by the Government. The log sheet will list the following information: the concessionary name, name of the company performing the maintenance, company telephone number, Department of Public Works (DPW) COR, DPW Desk telephone number, date of service performed, date of next service, technician’s name performing service, and an area for remarks. This form should be designed so that multiple services can be noted.

3.0.7 Service Requests. The Contractor shall inform the COR immediately by telephone when a service is completed followed by the required completion report. The Contractor shall furnish the completion invoice to the COR and one additional copy to the responsible individual at the facility which signed the invoice at time of completion.

3.0.8 Routine Services: As per schedule determined by contractor and COR consistent with the frequency established in section 2.0 “Description of Services”.

3.0.9 Work Delays. For any work delay, not caused by the contractor, it will be required to provide evidence to prove that the reason for the delay was caused by third parties.

3.0.10 Invoices. All invoices submitted for approval shall be consistent with the services described in the contract documents.

3.0.11 The Contractor shall be responsible for securing duct openings if cleaning works cannot be accomplished during the workday.

3.0.12 The Contractor shall not take more than one primary duct out of service in the same facility at any one time without prior written approval of the COR.

3.0.13 Non-Fair Wear and Tear (NFWT) Damages, Identification, and Processing.

3.0.13.1 Identification of NFWT by the Contractor. If the Contractor identifies NFWT damages, report those immediately to the COR. If there are indications that damages are a result of NFWT, the COR will conduct an investigation. If the damages are determined to be NFWT, the COR will notify the unit point of contact (POC) of the NFWT determination for further action.

3.0.14 Upon completion of work, the Contractor shall inform the government representative immediately by telephone that the work is completed and obtain a signature from the point of contact of the using activity (Tenant), indicating the work has been completed and that the kitchen hood system in need of cleaning is operational. On the next business day, the COR will make the final determination regarding the acceptance or rejection of the work completed.

3.0.15 The Contractor shall provide warning signs in areas where work is being performed, IAW OSHA regulation 29 CFR, Part 1910.

3.0.16 Contractor must follow the original service schedule as closely as possible but in case it needs to change, coordinate an alternate schedule with the COR. This shall only happen for a justifiable reason.

3.0.17 The Contractor shall report immediately to the COR if they cannot gain access to the areas needed. The scheduled cleaning services will then be rescheduled for a specific date and time in which access is granted.

4.0 Deliverables.

5.0 Performance Requirement Summary (PRS) Matrix