PWS - JBSA FMS_8 Jan 2024.docx

Attachment 1

502 Air Base Wing

PERFORMANCE WORK STATEMENT

FOR

FURNISHINGS MANAGEMENT SECTION

AT

JOINT BASE SAN ANTONIO (JBSA), TEXAS

8 January 2024

1. DESCRIPTION OF SERVICES. In accordance with (IAW) AFI 32-6000, Housing Management, the contractor shall provide all management, labor, tools, equipment, transportation, and materials necessary to operate the JBSA Furnishings Management Section (FMS). Furnishings and appliances movement shall be for all Unaccompanied Housing (UH) designated student facilities: Permanent, Pipeline/Technical Training, Basic Military Training (BMT) dormitories, Family Housing (FH), General Officer Quarters (GOQs) and Fire Stations sleeping/lounge units throughout JBSA. JBSA is one installation with 5 geographical separated sections within the local San Antonio area to include Lackland, Chapman Training Annex, Port San Antonio, Camp Bullis Training Annex, Fort Sam Houston, and Randolph and Seguin Fire Station Annex. The contractor shall provide furnishing and appliance movement services including uploading, extracting, and maintaining data within the Enterprise Military Housing (eMH) database. These services may include assembly, disassembly, installation, pick-up, and delivery of all required furnishings and appliances and when necessary, refrigerant extraction prior to issuing non-working refrigerator units to JBSA Defense Reutilization and Marketing Service (DRMS) section located at Ft Sam Houston. Prior to removal and delivery of furnishings, the contractor shall ensure all items are thoroughly inspected for cleanliness and free of debris.

1.1. REQUIRED SERVICES (NON-PERSONAL). The contractor shall provide all management, labor, tools, equipment, transportation, and materials necessary to operate the JBSA FMS IAW AFI 32-6000 and its associated responsibilities for UH, designated student facilities, GOQs, and all Fire Stations sleeping/lounge units throughout JBSA. The contractor shall provide furnishing and appliance movement services and uploading/maintaining data in the eMH database as required. The contractor shall perform assembly, minor repair, touchup, tightening of fasteners, components, and parts, i.e., appliance refrigerator door seals, door handles, drawers, bulbs and furnishing hinges with screws, nuts, and bolts as well as minor re-gluing when requested by authorized furnishing and appliance program manager(s) for all furnishing and/or appliances. These services include assembly, disassembly, and bar coding/labeling of all existing and newly acquired bench stock furnishing items as directed by the Contracting Officer Representative (COR). The contractor shall immediately notify the COR of all damaged furnishings and appliances. Daily, contractor shall ensure the warehouse stored furnishings and appliances remain covered with drop cloths/shrink wrap, padding between stacked items, and padding on hand trucks and dollies. Items stored in warehouses shall remain cleaned and in ready use condition for allocation. The contractor shall ensure proper disposal of furnishings and appliances, inventory control, bar coding/labeling of all existing and newly acquired bench stock furnishing items. These items include the removal and reinstallation of all window treatments throughout JBSA GOQ facilities when directed by the COR. The government shall ensure replacement bench stock items do not exceed three (3) percent of stored items. The contractor shall establish and maintain a central office for the FMS contract personnel within building 4194 on JBSA-Ft Sam Houston. Historical data for deliveries, and repair frequency are identified in Appendix A, for informational purposes only.

1.1.1. WINDOW TREATMENTS. GOQ Executive Style homes for Key and Mission Essential personnel may require additional coordination of appointments and additional care when handling furnishings during Change of Occupancy Maintenance (COM). The contractor shall remove, transport, and reinstall GOQ window treatments after every change of maintenance such as cleaning and or new purchases. The contractor shall transport furnishings and window treatments to the warehouse for temporary storage. The contractor shall establish a method of clearly identifying window treatment and window of origin to ensure proper fit of all window treatments that have been removed. Window treatments shall be removed within 3 hours of the scheduled appointment time as directed by the COR. Reinstalled window treatments shall be completed within 3 hours of the scheduled appointment time as directed by the COR. Window treatments shall be securely transported to and from the GOQ to the designated storage warehouses. Any damages incurred during the window treatment process (removal, or reinstallation etc.) shall be the responsibility of the FMS contractor to correct within 30 days from notification of damage by the COR.

1.1.2. RUG AND UPHOLSTERY CLEANING (GOQ ONLY). All area rugs, sofas (two or three seat), upholstered chairs and seat cushions shall be removed from the GOQ for transport to the warehouse. Upon completion of the cleaning process, the contractor shall return the furnishings to the appropriate area within the warehouse or GOQ.

1.1.3. INSTALLATION OF GOVERNMENT OWNED MIRRORS AND STAIR

RUNNERS (GOQ ONLY). When requested by the COR, the contractor shall install, remove, and store mirrors as directed. The contractor shall also remove stair runners (FSH ONLY) and associated hardware and dispose of as directed by the COR.

1.2. eMH DATABASE TRAINING. The government will provide eMH Furnishings Management Database Training to designated contractor personnel within 90 days after contract award. Once training is complete, the contractor is responsible for maintaining the database.

1.3. RECEIPT OF FURNISHINGS & APPLIANCES.

1.3.1. The contractor shall thoroughly inspect all new bench stock furnishings and appliances received to ensure items match the description and quantities annotated on the shipping document. The contractor shall off-load and inspect items for any damages and barcode label items from delivery vehicles into a safe and secure area only within authorized warehouses. The contractor shall contact the COR immediately and document when damaged items are discovered. The contractor shall sign acceptance for all received documents and upon receipt of property and provide a legible copy to the COR.

1.3.2. The contractor shall document and maintain a Furnishing and Appliance Control Log, see Appendix C; a signed eMH Database Generated Hand Receipt. The contractor shall update the furnishings and appliance control log and adjust the eMH Hand Receipt as needed to ensure the hand receipt reflect items physically on hand.

1.3.3. The contractor shall perform deliveries and pick-ups based upon furnishing program manager’s requests. For deliveries and pick-ups, the contractor shall transport, unpack, inspect, and assemble or disassemble item(s) as directed by the furnishing program manager in the desired location(s). The contractor shall disassemble (if necessary) and transport all related item(s) back to the warehouse for inspection, proper storage and or disposal. Items picked up and returned to the warehouse shall be inspected and or vacuumed/wiped down as appropriate to ensure food debris is removed to minimize attracting rodents and or other related pests towards the warehoused furnishings.

1.3.4. The contractor shall routinely, and within 1 to 3 business days, pick-up, deliver, issue, and receive furnishings and appliances to include installation, assembly and or disassembly as scheduled in the eMH Database Scheduler. In the event of a scheduling conflict, the contractor shall notify the facility manager to resolve immediately or as soon as possible. The contractor shall submit a Monthly Workload Summation Report (MWSR) summarizing all transactions from the prior month to the COR no later than the 5th business day of the following month.

1.3.5. MASS MOVES OF FURNISHINGS AND/OR APPLIANCES. JBSA mass furnishing movements are defined as moving multiple JBSA UH furnishing items that may exceed 1,000 pieces and usually require movement of some or all furnishings housed throughout the requested facility. In addition, mass movements require transporting all standard sized furnishing items which may require transporting large previously installed furnishings throughout multiple JBSA Unaccompanied facilities such as metal/wooden wardrobes with dimensions not to exceed 36" Width X 24" Depth X 72" Height and constructed with double lockable doors metal and/or wooden cabinets and drawers. The contractor shall have up to twenty (20) business days per dormitory or facility to deliver, unpack, inspect, assemble and or disassemble and complete all eMH Database inputs requirements for all requested furnishing and appliances, and relocate and place in the customer’s desired JBSA location. If the requested mass furnishings movement process cannot be completed within the expected twenty (20) business days, the contractor shall immediately consult with the designated COR and request up to an additional ten (10) business day approval. If not approved, the contractor must complete the originally requested mass movement process within the twenty (20) business days. Note: The DRMS Turn in Yard is physically located at JBSA Fort Sam Houston where all items are eventually required to be properly transported to with proper documentation, legibly signed, and turned into DRMS as proof the items have been accepted by DRMS management personnel. All completed JBSA DRMS furnishings turn in documents must be provided to the COR within three (3) business days after DRMS completion.

1.4. DISPOSAL OF UNNEEDED / UNSERVICABLE FURNISHINGS AND/OR

APPLIANCES. The contractor shall perform furnishings management and operation consisting of the turn-in of any furnishing and appliances identified as serviceable or unserviceable. The contractor shall complete all necessary scheduling arrangements for turn-ins to JBSA Defense Reutilization and Marketing Service (DRMS) at JBSA-FSH within 30 business days of DRMS scheduled availability via the DRMS website http://www.dla.mil/DispositionServices. The contractor shall provide transportation, materials, banding, pallets and other required materials to complete the required furnishing and appliance DRMS turn-in process. The contractor shall obtain signed proof of delivery documentation such as, DD Form 1348-1A, Issue Release/Receipt Document and other related documentation from DRMS and ensure the COR’s acknowledgement and completion with COR’s legal/electronic signature and date. In the event the COR is unavailable to sign the DD Form 1348-1A, the contractor shall, throughout the awarded life cycle of the contract, ensure the document is forwarded via email to the CORs within 30 days of turn-in into DRMS. The contractor shall always maintain a legible signed copy of all documents associated with JBSA furnishings and appliances DRMS disposal.

1.5. BACKUP RECEIPT. In the event the eMH Database is non-operational, the contractor shall temporarily perform furnishing and appliances operations using a contracted recorded notebook to record all transactions. The contractor shall remain in close communications with the COR to ensure the COR is thoroughly aware of the entire situation and work closely with the contractor to ensure a timely resolution.

1.6. FURNISHING REPAIR. The contractor shall perform maintenance and repairs of furnishing IAW AFI 32-6000. The contractor shall perform assembly, minor repair, touchup, tightening of fasteners, components, and parts, i.e., appliance refrigerator door seals, door handles, drawers, bulbs and furnishing hinges with screws, nuts, and bolts as well as minor re-gluing when requested by authorized furnishing and appliance program manager(s) for all furnishing and/or appliances. The contractor shall consult with the COR and obtain direct approval if/when unsure if furnishing and appliance repair is questionable prior to performing repair work.

1.7. Refrigerant FREON Removal/Extraction/Recovery and Disposal Services. All primary or subcontractors assigned to extract and properly dispose of refrigerant shall be licensed and or certified if performing work for which licenses and certifications are required by applicable laws and regulations (such as hazardous waste handling, refrigerant FREON extraction, etc.). The contractor assigned to perform the required refrigerant FREON removal/extraction process shall ensure all FREON is properly extracted, recovered, disposed of, and documented for each designated unit within the United States Environmental Protection Agency (EPA) standards and the Clean Air Act (CAA). All documented entries shall be signed and submitted to the COR within ten (10) business days after completion.

1.8. DEPRECIATION OF FURNISHINGS AND/OR APPLIANCES. The contractor shall perform a straight-line depreciation method in determining the value of damaged furnishing items. Established value by contractor shall be confirmed by the COR prior to disposal to determine the total amount to be depreciated of the useful economic life of the asset according to the Repair and Replacement Calculation Chart, per AFI 32-6000, paragraph 9.11.4, Figure 9.1. Repair and Replacement Calculation Chart and Table 9.1. Furnishings/Appliance Life-Cycle Guide.

1.9. FURNISHING AND APPLIANCES INVENTORY.

1.9.1. The contractor shall inventory all furnishing and appliances IAW AFI 32-6000, paragraph 1.2.37.4. The contractor shall perform a physical count of all furnishing and appliances stored throughout the designated storage warehouses and provide a complete JBSA Furnishings and Appliance Inventory Report to the COR within 60 days after contract award.

1.9.2. The contractor shall submit the first complete annual inventory report no later than 12 months after the initial inventory via the eMH database extract. The contractor shall provide a signed consolidated furnishings and appliance report to the COR within 10 business days of completion.

1.9.3. The contractor shall perform a physical semi-annual inventory of all stored sensitive furnishings/ appliances and/or pilferable items i.e., refrigerators, televisions, DVDs, microwave ovens, etc. within their control. The contractor shall provide the COR with an electronically and/or legibly signed and dated eMH inventory produced eMH database hand receipt copy of the semi-annual JBSA warehoused furnishings inventory maintained within their control within 10 business days of completion. The first semi-annual inventory shall be completed and signed no later than six (6) months from the initial inventory report and provided to the COR.

1.10. EMERGENCY RESPONSE. An emergency response is an unforeseen combination of circumstances and/or the furnishing and appliances requirements needed that calls for immediate action. The contractor shall respond onsite within two (2) hours after notification/directions from the designated COR regarding JBSA FMS emergency requirements. Emergency services shall be approved by the COR and/or the Contracting Officer (CO) before work is performed after normal duty hours/weekends or holidays.

1.11. HOURS OF OPERATION. The contractor shall operate on a regular JBSA work schedule i.e., (7:30 AM– 4:30 PM), Monday through Friday. The contractor manager or alternate shall be available during normal duty hours to meet on the applicable installation with authorized government/COR personnel.

1.12. HOLIDAYS OBSERVED. Under non-emergency conditions the contractor is not required to provide service on the following days:

1.13. SECURITY REQUIREMENTS.

1.13.1. The contractor shall comply with the following requirements pertaining to base entry and vehicle control requirements by obtaining and retrieving identification media as prescribed by the DAFFARS 5352.242-9000, Contractor Access to Department of the Air Force Installations.

1.13.2. The contractor shall obtain base identification and vehicle passes for all contractor personnel who make frequent visits to any installation or perform work on the Air Force installation(s) cited in the contract.

1.13.3. The contractor shall submit to the project manager (with copy to contractor administrator), a written request on company letterhead (or e-mail correspondence) listing the following for all employees: project title, project number, contractor number, location of work site, contractor start and stop dates, work schedule, and names of contractor employees needing access to the base, including full legal name, date of birth, sex, race, social security number, state issued I.D. Card/Driver’s License Number, and name of sub-contractor if not employed directly by contractor (Government will provide template to be used in submitting visitor pass request) no more than three days prior to the start of the contract. The authorized furnishing and appliance program manager will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. The contractors shall present government (state or federal) issued ID, and insurance Form 9 (I9), before being issued a pass to enter the installation. Personnel employed by the contractor must get a pass for their privately owned vehicles at JBSA Pass and ID with proof of following:

(a) Liability Insurance

(b) Current License Plates

(c) Current State Inspection Sticker (If required)

(d) Valid State Driver License

(e) A phone number for sponsor on base

1.13.4. Vehicles owned by the contractor with the company name permanently printed on them are not required to obtain a pass if a current work order is presented at the time of entry. However, current liability insurance, state inspection sticker and registration are required. The person driving the vehicle must have a valid operator license for the type of vehicle.

1.13.5. The contractor is responsible for ensuring employees report to Visitor Reception Center on JBSA-LAK to present their Form I-9 (Employment Eligibility Verification).

1.13.6. The contractor shall ensure all base identification passes issued to contractor employees are returned to the issuing office upon expiration of the identification passes, completion or termination of the contract. If a contracted employee has been terminated, the pass will need to be retrieved and returned to Security Forces so that employee does not have base access. If the pass is not retrieved, Security Forces will need to be notified so base access is not allowed. Failure to comply with these requirements may result in withholding of final payment.

1.14. PASS AND IDENTIFICATION ITEMS. The following pass and identification items required for contract performance are obtained for employees and non-government owned vehicles:

· Installation Access Pass (IAP) (DBIDS), Visitor/Vehicle Pass (AFMAN 31-116), used for contracts for less than one year to include one-day visits (i.e., warranty work).

· Installation Access Card (IAC) (DBIDS), Civilian Identification Card used for contracts for more than one year or more which do not require access to controlled areas or government computer systems.

· Department of Defense (DoD) Common Access Card (CAC) used for contracts for more than one year and requirement exists for access to the government computer systems and software. CAC applications are accomplished by Trusted Agents via the Contractor Verification System (CVS).

1.15. SUITABILITY INVESTIGATIONS.

1.15.1. For contracts requiring IT-Level III computer access, contractor personnel shall successfully complete, as a minimum, a National Agency Check with Inquiries (NACI) before operating government furnished workstations. The contractor shall comply with AFMAN 33- 152, User Responsibilities and Guidance for Information Systems. NACI investigation requests are initiated using the Standard Form (SF) 85, Questionnaire for Non-Sensitive Positions and are submitted to the installation Information Protection Office. The contractor shall contact the Unit Security Manager within five days of contract start. NACI investigations are provided by the government at no additional cost to the contractor.

1.15.2. For contractors requiring IT-Level I and II access with no access to classified material, the contractor shall complete an SSBI or NACLC investigation, respectively. These investigations are submitted using the SF 86 and are submitted to the Information Protection Office through the Unit Security Manager within five days of contract start. These investigations are provided by the government at no additional cost to the contractor.

1.15.3. For contractors requiring routine access to the installation more than 180 days, the contractor shall complete a NACI investigation. These investigations are submitted using the SF 85 and are submitted to the Information Protection Office through the Unit Security Manager within five days of contract start.

1.16. LISTING OF EMPLOYEES. The contractor shall maintain a current listing of employees. The list shall include employee's full name, social security number, contact phone number and date of investigation if service work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company supervisor and provided to the CO prior to the contract start date. Updated listings shall be provided when an employee's status or information changes.

1.17. REPORTING REQUIREMENTS. The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations Program, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority, any information, or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

1.18. ENTRY PROCEDURES TO CONTROLLED/RESTRICTED AREAS. Contractor personnel requiring unescorted entry to areas designated as controlled or restricted areas by the installation commander shall comply with installation’s access requirements and will possess, as a minimum, a favorable suitability determination. The contractor shall comply and implement local base procedures for entry to Air Force controlled areas.

1.19. AREAS CONTROLLED. All areas controlled by contractor employees shall comply with base Operations Plans/instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each workday or completely leaving any of the JBSA storage warehouse areas, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be securely locked to prevent any further entry. During increased FPCONs, contractors may have limited access to the installation and should expect entrance delays.

1.20. KEY CONTROL. The contractor shall establish and implement key control procedures in the Quality Control Plan (QPC) to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The contractor shall not duplicate any keys issued by the government. Lost keys shall be reported immediately to the COR. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due the contractor. The contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized contractor employees. Contractor employees shall not use keys to open work areas for personnel other than contractor employees engaged in performance of their duties, unless authorized by the COR.

1.21. KEYED LOCK. The contractor shall establish procedures in local Operating Instructions to ensure key control are not compromised to unauthorized persons and ensure correct/approved procedures are implemented.

1.22. TRAFFIC LAWS. The contractor and their employees shall comply with all base traffic regulations.

1.23. USE AND SAFEGUARDING OF INFORMATION. Information from the secure web site is proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

2. SERVICE SUMMARY (SS).

SS-1: Required Services. JBSA Furnishing Receipt; Assemble; Disassemble; Labeling; Issue; Pick-up and Delivery; Inspection; Warehoused Furnishings.

1.1.

through 1.9.3

No more than 3 customer complaints or 3 defects per month.

SS-2: Disposal of Furnishings and Appliances to DRMS. Complete all necessary arrangements for turn-ins to JBSA DRMS at JBSA-FSH within (30) business days as determined by the COR.

1.4.

No more than 3 customer complaints or 3 defects per month.

SS-3: Proper Furnishing and Appliance Storage; Assembly; Disassembly and Turn in Processes. Ensure all items are stored properly; ensure serviceable furnishings are delivered, unpacked, assembled / disassembled, and installed to proper issuing activity within required timeframe; Comply with and ensure turn-in request, transactions, and documentation procedures are adhered.

1.1.,

1.4. and 1.5.

No more than 3 customer complaints or 3 defects per month.

SS-4: Furnishings and Appliance Annual Inventory.

The contractor shall submit the first complete report no later than 12 months after the initial inventory via the eMH database extract. The contractor shall provide a signed report to the COR within 10 business days of completion.

1.9.2.

No more than 3 customer complaints or 3 defects per report.

SS-5: Furnishings and Appliance Semi Annual Inventory.

Contractor shall maintain an eMH Receipt contractor signed inventory of all JBSA warehoused stored furnishings/ appliances/ pilferable items maintained within their control.

1.9.3.

No more than 3 customer complaints or 3 defects per report.

SS-6: Furnishings and Appliance Monthly Workload Summation Report (MWSR). Contractor shall ensure all transactions are documented monthly (i.e., eMH Database; DD Form 1348-1A). The contractor shall submit a Monthly Workload Summation Report (MWSR) summarizing all transactions from the prior month to the COR no later than the 5th business day of the following month.

1.3.4.

No more than three defects per report.

SS-7: Quality Control.

Inspection procedures are followed and documented IAW Contractor’s Quality Control Plan (QCP).

2.3.

No more than three defects per month.

SS-8: GOQ Furnishings and Window Treatments.

Remove, transport, reinstall and secure GOQ furnishings and window treatments and associated hardware, drapery, and drapery hardware.

1.1.1. through 1.1.3.

No more than three defects per month.

SS-9: Refrigerant FREON Removal/Extraction/Recovery and Disposal Services.

Contractor assigned to perform the required refrigerant FREON removal/extraction process shall ensure all FREON is properly extracted, recovered, disposed of, and documented for each designated unit within the United States Environmental Protection Agency (EPA) standards and the Clean Air Act (CAA).

1.7.

No more than 2 deficiencies per month

* All tasks identified in this PWS are subject to monitoring.

2.1. VALID DEFECT. A service that does not meet the requirements of the Performance Work Statement. A valid defect may be found during a government inspection or reported on a valid customer complaint. Multiple defects may be found during one inspection or reported on one valid complaint (ex. Inspection/complaint may identify defects for all SS performance objectives). Defects may be from inspections, customer complaints and/or a combination of either.

2.2. QUALITY CONTROL. The contractor shall develop and maintain a quality control program to ensure services are performed IAW commonly accepted commercial practices and services identified in this PWS. Develop and implement procedures to identify and prevent non- performance and continual repeat of defective service.

2.3. QUALITY CONTROL PLAN. A written QCP shall be submitted to the CO within 10 business days of award of contract. The QCP shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required. Any changes after initial QCP submission need to be accepted by the CO prior to implementation.

2.4. QUALITY ASSURANCE. The COR shall inspect and evaluate the contractor’s performance to ensure services are IAW requirements set forth in this contract. The COR will use a locally developed inspection report to record validation results. Results of the validation then become the official Air Force record of the contractor’s performance. The COR shall be responsible for initially receiving, validating, and recording customer complaints. When the contractor performance has not been acceptable, the COR will annotate the inspection report and notify the contractor’s quality control program manager. The contractor’s quality control program manager shall sign the inspection report, annotate corrective action, and return to the COR within 24 hours.

2.5. PERIODIC PROGRESS MEETINGS. The CO, COR, other Government personnel as appropriate, and the contractor shall meet as needed to discuss the contractor’s performance.

The following issues shall be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed, and steps taken by the contractor to prevent occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes from these meetings will be prepared by the Contract Administrator, signed by the CO with appropriate coordination, distributed to the Functional Director, COR, and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the CO within 2 business days of receipt identifying areas of non-concurrence for resolution.

2.6. UNACCEPTABLE CONTRACT PERFORMANCE. If the contractor caused the unacceptable performance, the COR shall document the occurrence in accordance with (IAW) the methods of surveillance outlined in this QASP. IAW contract terms and conditions, the government reserves the right to inspect any services that have been tendered for acceptance. The Government may require re-performance of nonconforming services at no increase in contract price. If re-performance will not correct the defects or is not possible, the government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. Disputes between the COR and the contractor on the validity of a performance assessment shall be referred to the CO

2.7. GOVERNMENT REMEDIES. The CO will act IAW terms and conditions established in the resultant contract for contractor’s failure to perform satisfactory services or to correct non-conforming services.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government shall provide, without cost to the Contractor, services, equipment, and facilities listed below.

3.1. SERVICES. The following services shall be provided by the Government at no cost to the Contractor.

3.1.1. UTILITIES. Electricity, water, sewage, heat, and air conditioning.

3.1.2. INSECT AND RODENT CONTROL. The Contractor shall notify COR when arrangements need to be made to pest treatment the warehouse at least semiannually and as needed.

3.1.3. REFUSE COLLECTION. The Government shall provide an outside 40 cubic yard container for contractor use. The contractor shall stack items in the refuse container to ensure maximum use and capacity of the container is filled. The contractor shall be responsible to deliver excess recyclable materials, such as paper, plastics, metal, and glass to JBSA-LAK, JBSA-FSH, and JBSA-RND Recycling Center for proper disposal.

3.2. EQUIPMENT. All office government equipment items shall be issued by the COR. The COR shall provide a current inventory of all Government-furnished office equipment on-hand and have the contractor sign the AF Form 1297, Temporary Hand Receipt and provide to COR NLT 30 business days after contract award.

3.2.1. TELEPHONE. The Government shall provide one Class A telephone line with DSN capability for official government business only.

3.2.2. OFFICE DESKS WITH DESK CHAIRS. The government shall provide two (2) office desks with desk chairs.

3.2.3. COMPUTER ACCESS. The government shall provide a computer with monitor; keyboard with smart card terminal/common access card (CAC); mouse/pointing device and printer. NOTE: For official government business only.

3.2.4. eMH PRINTER AND SCANNER DEVICE. The government shall provide an eMH database printer with wired connections for printing barcoding labels only and provide an eMH scanner devices with charger and connection cables to reconcile JBSA furnishings and/or appliances as necessary.

3.3. JBSA WAREHOUSE STORAGE FACILITIES: As listed in Appendix D.

3.3.1. GOVERNMENT FACILITIES/PROPERTY. All government facilities given access by the contractor have been inspected for compliance with the Occupational Safety and Health Act (OSHA). Should a hazard be subsequently identified, the government shall correct OSHA hazards according to approved base procedures. The contractor shall repair, at their expense, any damage to Government facilities/property from the movement of furnishings or any other damages as a result of work performed during the duration of this contract. These repairs shall be made by a craftsman of the trade in an approved manner after approval by the CO.

3.3.2. HAZARDS. Any hazards identified by the contractor shall be immediately brought to the attention of the COR. The government shall correct OSHA hazards according to approved base procedures.

4. INSURANCE REQUIREMENTS.

4.1. GENERAL LIABILITY.

4.1.1. The contracting officer shall require bodily injury liability insurance coverage written on the comprehensive form of policy of at least $500,000 per occurrence.

4.1.2. Automobile liability. The contracting officer shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

5. PUBLICATIONS & FORMS. The Government will make available all listed publications, forms, references, and report formats. Publications can be accessed on-line at https://www.e-publishing.af.mil/Product-Index/. Supplements or amendments to listed publication from any organizational level may be issued during the life of the contract. The contractor shall immediately implement those changes in publications, which result in a decrease, or no change in the contract price. Prior to implementing any such revision, supplement, or amendment that will result in an increase in contract price, the Contractor shall submit to the CO a price proposal and obtain prior approval. Price proposals shall be submitted within 15 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Failure of the Contractor to submit a price proposal within 15 calendar days from the date of receipt of any change shall entitle the Government to performance IAW such change, at no increase in contract price.

6. DEFINITIONS

6.1. GOVERNMENT-OWNED / CONTRACTOR-HELD RECORDS. Records (regardless of media) that document the contractor’s activities and functions necessary for the performance of the contract. This shall include documentation of those day-to-day operating procedures that are essential to carrying out the performance work statement and those actions, organizational structure, policies, decisions, operations, and activities necessary to perform or continue the work performed under the contact.

6.2. CONTRACTOR OWNED RECORDS. Records that relate exclusively to the contractor’s internal business or are of a general nature not specifically related the performance of work under the contract.

6.3. FREEDOM OF INFORMATION ACT (FOIA) REQUEST. A written request for DoD records made by any person, including a member of the public, an organization, or a business that either explicitly or implicitly involves the FOIA, DoD Directive 5400.7.

6.4. FUNCTIONAL REQUEST. A written request for DoD records made by any person, including a member of the public, an organization, or a business that either does not cite the FOIA or Privacy Act. This does not include those with a need to know to perform official Government business.

6.5. PROGRAM MANAGER. Personnel responsible for managing furnishings and appliances for their assigned unit. The government will provide a listing of JBSA furnishing and appliance program managers to the contractor at start of the contract.

7. APPENDICES.

A. PAST HISTORICAL WORKLOAD DATA

B. SAMPLE MONTHLY WORKLOAD SUMMATION REPORT

C. WAREHOUSE RECEIPT FOR FURNISHINGS AND APPLIANCES CONTROL LOG

D. JBSA WAREHOUSE STORAGE FACILITIES

E. REFERENCED PUBLICATIONS AND FORMS

APPENDIX A

PAST HISTORICAL WORKLOAD DATA

JBSA (LAK; FSH & RND) FMS HISTORICAL WORKLOAD FURNISHINGS A/O APPLIANCE (FURNISHING AND APPLIANCES) (F&A) MOVEMENTs (CY FEB 2019 – 30 NOV 2023)

APPENDIX B

SAMPLE MONTHLY WORKLOAD SUMMATION REPORT

FMS Contractor shall submit the below electronic Monthly Workload Summation Report (MWSR) by email to CORs no later than close of business on the 5th day of the following month. The MWSR shall consist of the following cumulative numbers for the previous monthly data:

Memorandum for Record

Official FMS Company Name:

Contract Number:

To: JBSA FMS COR

Subject: Monthly Workload Summation Report (MWSR) for (Month / Year)

1. Total JBSA FMS Customer F&A Work Orders Received:

2. Total JBSA FMS Customer F&A Pickup Work Orders Received:

3. Total Number of Customer F&A Items Picked Up:

4. Total JBSA FMS Customer F&A Delivery Work Orders Received:

5. Total Number of Customer F&A Items Delivered:

6. Total JBSA FMS Customer F&A Minor Repair Work Orders Received:

7. Total JBSA FMS Customer F&A Minor Repairs Completed:

8. Total JBSA FMS Customer F&A DLA/DS Work Orders Received:

9. Total JBSA FMS Customer F&A Inventory Items Turned into DLA/DS at JBSA designated facility with completed required forms and electronically forwarded to COR for review and file within 15 days after completion:

10. Total JBSA FMS Customer F&A Mass Move Work Orders Received:

11. Total Number Mass Moves Completed:

12. Total JBSA FMS Customer Change of Occupancy (Window Treatment Removal and /or Reinstalled) Work Orders Received:

13. Total JBSA FMS Customer Change of Occupancy (Window Treatment Removal and/or Reinstalled) Work Orders Completed:

14. Total JBSA FMS Customer Refrigerant Recovery Work Orders Received:

15. Total JBSA FMS Customer Refrigerant Recovery Work Orders Completed:

16. Additional Pertinent FMS Contractor Comments:

The above FMS Contractor Monthly totals are correct to the best of my knowledge and any related concerns can be directed to FMS Contractor Program Manager at any time for clarity.

FMS Contractor Electronic Signature

*** All Correspondence shall be electronically sent to COR as soon as possible.

APPENDIX C

WAREHOUSE RECEIPT FOR FURNISHINGS AND APPLIANCES CONTROL LOG

APPENDIX D

JBSA WAREHOUSE STORAGE FACILITIES

GENERAL: The government shall provide facilities as listed below.

Central Office

· Building 4194 (FSH Storage Warehouse), on JBSA-Ft Sam Houston, Texas 78234

Warehouses

· Building 5187 (2530 Gott Street), on JBSA-Lackland, Texas 78236 (Temporarily not in use pending Civil Engineer (CE) completion of needed structural repairs).

· Overflow facilities located at Building1530, Bay B, Cages A and B on Thompson Place, Kelly Field Annex, Texas 78226.

· Building 5189 within one block of building 5187 at 2631 Gary Avenue, JBSA-Lackland, Texas 78236 (Used to store and manage BMT Twin Mattresses Only).

· Portions of Building 4193 Supply Street, JBSA-Fort Sam Houston, Texas 78234. Note: The Government retains the COR’s office and COR’s storage cages in the facility

· Other storage facilities within JBSA area as deemed necessary by the Government.

a. Prior to any facility modification, the contractor shall notify the COR and provide documentation describing in detail the modification requested. No alteration to the facilities shall be made without concurrence of the CO and specific written permission from the CO. However, in the case of alteration necessary for OSHA compliance, such permission shall not be unreasonably withheld.

b. The contractor shall return the facilities to the Government in the same condition as received; fair wear and tear and approved modifications excepted. These facilities shall be used only in the performance of this contract.

APPENDIX E

REFERENCED PUBLICATIONS AND FORMS

AFI 10-701

Operations Security (OPSEC)

23 Jul 2019

Department of the Air Force E-Publishing > Publications + Forms (af.mil)

AFI 32-6000

Housing Management

17 Mar 2020

Department of the Air Force E-Publishing > Publications + Forms (af.mil)

FORMS

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